18 of the
392 complaints about the 2013 BMW 328I are about the
other systems — 5% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
63,654 miles.
It has been over a year since I received the first recall notice for my vehicle, and I am continuing to receive notices from BMW that state there is no remedy available. This recall has the potential to create premature depreciating damage to my financial asset as well as serious safety risks myself and my family. I would like to know what kind of alternative remedy BMW has to offer me, since no repair has been offered in a timely manner.
NHTSA complaint #11653084 — an unverified report by a vehicle owner.
Fredericksburg, VA
UNKNOWN OR OTHER
Safety recall no fix. My car smokes and could catch on Fire. BMW refuses a loan vehicle until it can be fixed. They advise me to drive it and if catches fire call 911. This is unacceptable
NHTSA complaint #11623447 — an unverified report by a vehicle owner.
Sacramento, CA
UNKNOWN OR OTHER
Front driver side door will not open from the outside and the inside. Mechanical issue- electrical opening will not make the door open on the driver side
NHTSA complaint #11555373 — an unverified report by a vehicle owner.
Scottsdale, AZFire
UNKNOWN OR OTHER
The engine component caught fire spontaneously when car was pulled into a parking lot. There was no warning sign. It did not show any service required notice like it usually does on the dashboard for example if oil is low. There were no recalls pending on this vehicle. The fire was big enough that we had to call fire department to put out. It would have affected other vehicles if not put out. The vehicle was declared total loss after an inspection by insurance company. The car manufacturer (BMW) was contacted but not responded yet. It is available for detailed inquiry and inspection in a secure place.
NHTSA complaint #11553330 — an unverified report by a vehicle owner.
Madera, CACrash1 injured
UNKNOWN OR OTHER
Something from the passenger front wheel side must have messed up since after I went over a small bump in the road I lost control of my vehicle that resulted in my crashing into a bobbed wire fence and a pole that was holding up the fence. My car was completely totaled and no airbags deployed from anywhere in the car. The steering wheel hit me so hard in the abdomen that it caused my T11 and T12 vertebrae in my spine to break from the doctors reports it was stated that the airbags have failed witch resulted in a direct impact to my abdomen by the steering wheel and instantly I knew I broke my lower back. My 4yr old son who was restrained in his car seat was passenger in the backseat during the accident but didn’t sustain injuries besides some whiplash and having nightmares. The car was towed by CHP to a local tow yard since I was taken to the hospital by first responders after I was discharged I regained possession of my vehicle that sits in my driveway considered to be un toweable by the tow company storeing my car and needed to pay extra to have them tow it to my house. Please investigate any defects of my vehicle since my son and I could have lost our lives due to the airbag malfunction in the entire vehicle
NHTSA complaint #11527691 — an unverified report by a vehicle owner.
Otisco, KYCrash
UNKNOWN OR OTHER
I was preparing to yurn road had a lip when I attempted to turn breaks locked up would not engage resulting in my accident
NHTSA complaint #11520719 — an unverified report by a vehicle owner.
Bainbridge Island, WA
UNKNOWN OR OTHER
I have been unable to get my BMW dealer (BMW of Bellevue) to remedy the recall issue. I received notice of the recall in January, 2022 but was informed that no remedy was available yet. I then received a letter in July 2022 informing me that a remedy was now available and I should immediately contact my BMW service center to schedule an appointment. I did that but was informed that they didn't have the required parts in stock and they would contact me when the parts arrived. I have contacted them on a monthly basis since then to check on the status and get the same answer that they don't have the necessary parts. It is now mid October 2022 and I have been afraid to drive my car for fear of it catching fire and potentially blowing up.
NHTSA complaint #11489041 — an unverified report by a vehicle owner.
at 68,000 milesGermantown, MD
UNKNOWN OR OTHER
LARGE AMOUNT OF WATER COMES THROUGH CEILING OF PASSENGER COMPARTMENT WHEN IT RAINS. SEAT BELT WARNING INDICATOR SOUNDS CONTINUOUSLY PROBABLY DUE TO SHORT. ONCE THE CAR DRIES OUT, THE INDICATOR STOPS SOUNDING. THIS OCCURS BOTH STATIONARY AND WHILE DRIVING.
NHTSA complaint #11323531 — an unverified report by a vehicle owner.
LAS Vegas, NV
UNKNOWN OR OTHER
ELECTRICAL ISSUES ,BRAKE LIGHTS , PARKING LIGHT , OIL LIGHTS , AND ETC , PURCHASED SEVERAL LIGHT HAD THEM INSTALLED , CONSTANTLY BLOWING OUT AND OTHER LIGHT CUTTING ON AND OFF . SEEMS TO BE AN ISSUE HAS BEEN HAPPENING OVER A YEAR NOW OFF AND ON . NOW SURE IF THE RECALL IN 2015 WAS TAKING CARE . 2ND COMPLAINT FILED .
NHTSA complaint #11322469 — an unverified report by a vehicle owner.
at 105,000 milesEkron, KY
UNKNOWN OR OTHER
WHENEVER I ACCELERATE FROM A STOP SOMETIMES ON MY SCREEN A CHASSIS MESSAGE AND A SERVICE BREAK MESSAGE WILL POP UP ON MY MAIN SCREEN. AFTER THAT, THE TRACTION CONTROL, BRAKE, AND ABS LIGHT ALL POP UP ON MY DASH AND WILL NOT GO OFF UNTIL I SHUT THE VEHICLE OFF AND START IT BACK AGAIN. ONCE I RESTART THE VEHICLE THE LIGHTS ARE GONE. IT DOESN'T AFFECT HOW THE VEHICLE DRIVES AFTER THEY POP UP. HOWEVER, IT SEEMS TO DELAY SHIFTING WHEN THEY INITIALLY POP UP.
NHTSA complaint #11266631 — an unverified report by a vehicle owner.
at 66,321 milesFranklin Park, NJ
UNKNOWN OR OTHER
THERE IS A TURBO PROBLEM. MY CAR IS SHAKING WHEN I TURN IT ON. WHEN I REVERSE, THE CAR SHUTS DOWN.
NHTSA complaint #11171980 — an unverified report by a vehicle owner.
at 134,000 milesIndianpolis, IN
UNKNOWN OR OTHER
DRIVING WEST ON I-70 FROM INDIANAPOLIS, IN TOWARDS TERRE HAUTE, IN SUNROOF EXPLODED OUTWARD. EXTREMELY LOUD NOISE LIKE GUN SHOT. VERY LITTLE TRAFFIC AND NOTHING HIT MY CAR. GOING 70 IN 70MPH ZONE. TEMP APPROX. 38 DEGREES. GLASS FELL IN TO VEHICLE AND ON ME AND IN HAIR.
NHTSA complaint #11157273 — an unverified report by a vehicle owner.
at 40,000 milesPort ST Lucie, FM
UNKNOWN OR OTHER
HAVE A 2013 BMW 328I WITH MELTING INTERIOR DOOR HANDLES. I SEE THAT THERE IS A KNOW PROBLEM. WHY ISN'T A RECALL. THIS BLACK GOO GETS ALL OVER YOUR HANDS
NHTSA complaint #11118068 — an unverified report by a vehicle owner.
at 22,500 milesWashington, DC
UNKNOWN OR OTHER
DRIVER SUN VISOR/VANITY MIRROR FALLS OUT AT SWING ARM PERIODICALLY WHEN GOING OVER BUMP OR ROUGH ROAD. THIS HAPPENS WHEN IT IS PULLED OUT AT AN ANGLE TO SHIELD FROM SUN COMING IN FROM SIDE. IT FALLS ON YOUR HEAD. THERE IS A WIRE THAT RETAINS IT SO IT DOESN'T FALL TO THE FLOOR BUT SWINGS IN THE AIR. DEALER SAYS IT IS NOT A DEFECT, CAN'T FIX IT, HAS TO REPLACE WHOLE ASSEMBLY. I BELIEVE IT IS A DEFECT WITH HOW THE VISOR IS RETAINED AT IT'S PIVOT END. IT GOES INTO A SOCKET IN THE ROOF AND IS RETAINED BY A SPRING CLIP THAT CAN'T BE REPLACED SEPARATELY AND IS PART OF THE WHOLE VISOR ASSEMBLY.
NHTSA complaint #11054553 — an unverified report by a vehicle owner.
at 22,000 milesWest Chester, OH
UNKNOWN OR OTHER
I HAVE TAKEN MY CAR TO THE DEALERSHIP AND ASKED FOR THIS LOCK ISSUE TO BE REPAIRED AT LEAST 6 TIMES DURING THE PAST FIVE YEARS. OVER THE PAST TWO YEARS THE ISSUE HAPPENS MORE FREQUENTLY. AT TIMES I AM IN THE CAR WITHOUT IT RUNNING, THEN I GO TO OPEN THE DOOR AND I AM LOCKED INSIDE. THE HANDLE ACTS LIKE IT IS GOING TO OPEN BUT THE DOOR DOES NOT OPEN. THE HANDLE LIFTS BUT DOES NOT MOVE THE LOCK. I HAVE TO USE A BUTTON ON THE CONSOLE OR THE KEY FOB TO UNLOCK ALL THE DOORS ELECTRONICALLY. I FIND THIS NOT SAFE BECAUSE IF THE AUTOMOBILE DOES NOT HAVE ELECTRIC SUPPLY THE DRIVERS DOOR NEEDS TO BE ABLE TO OPEN. THIS CONCERNS ME IF THERE WAS A ACCIDENT OR URGENT NEED. I HAD SOME OTHER SUSPENSION ISSUES THAT I REPORTED. YOU COULD HEAR A LOUD SOUND AND I WAS TOLD FOR A OVER YEAR IT WAS NOT A ISSUE. FINALLY MY HUSBAND WAS GOING TO COME TO THE DEALERSHIP AND THEY SAID THEY FOUND THE PROBLEM DID OVER $6,000 IN WARRANTY REPAIR ON A FAULTY BOOT PART BEFORE THE WARRANTY EXPIRED. I HAD THE PROBLEM FOR A LONG TIME! BMW DIAGNOSTIC AND SERVICE IS NOT WHAT IT USED TO BE.
NHTSA complaint #10981272 — an unverified report by a vehicle owner.
at 62,785 milesCibolo, TX
UNKNOWN OR OTHER
MY BMW 328I 2013 HAS A DRIVETRAIN MALFUNCTION SECOND TIME IN LESS THAN A MONTH. AFTER READING BMW THREADS ON THIS PARTICULAR PROBLEM IT'S A FACT THAT THIS IS A COMMON ISSUE FOR 2013 BMW OWNERS AND A RECALL SHOULD BE SENT OUT IMMEDIATELY TO RESOLVE THIS ISSUE.
NHTSA complaint #10855197 — an unverified report by a vehicle owner.
at 64,523 milesLOS Angeles, CA
UNKNOWN OR OTHER
OIL SEEPING INTO THE TURBO SYSTEM CAUSING MODERATE TO HEAVY WHITE SMOKE FROM EXHAUST AT COLD START UP ONLY.
NHTSA complaint #10717822 — an unverified report by a vehicle owner.
at 15 milesBAL Harbour, FL
UNKNOWN OR OTHER
THE BMW 328 2013 HAS A TECH DESIGN FLAW WHICH WILL LEAD TO A POSSIBLE FATAL ACCIDENT. THE SCREEN WHICH SHOWS TELEPHONE NUMBERS OR RADIO OR NAVIGATION DIRECTIONS IS PLACED IN SUCH A POSITION THAT THE DRIVER CANNOT READ THE SCRIPT ON THE SECONDARY AND TERTIARY WORDS WHEN THE VEHICLE IS TRAVELING IN SUNLIGHT WE LIVE IN FLORIDA AND WHERE THE SUN IS BRIGHT AND IF YOU ARE DRIVING AND WANT TO MAKE A PHONE CALL WITHOUT HOLDING A CELL PHONE YOU CAN HAVE AN ACCIDENT SINCE YOU CANNOT SEE THE WORDS OR ICONS THAT ARE FLASHED ON THE SCREEN. THE SCREEN WASHES OUT THE SAME AS AN IPHONE WHEN IT IS IN THE SUNLIGHT THE PLACEMENT OF THE SCREEN IN THE 2013 BMW 328 IS A HAZARD AND IF NOT CHANGED TO A SHADED POSITION ON THE DASH WILL LEAD TO MANY UNFORESEEN ACCIDENTS THERE SHOULD BE A RECALL ON THIS MODEL TO HAVE THIS CORRECTED.
NHTSA complaint #10531741 — an unverified report by a vehicle owner.