FaultScore

2007 BMW 328XI airbag problems

51 of the 287 complaints about the 2007 BMW 328XI are about the airbag system — 18% of everything reported for this model year. Half of the failures with a mileage on record happened before 95,500 miles.

C

51

Complaints

1

Crashes

0

Fires

0

Injuries

Exactly what failed

AIR Bags 40 78.4%
Occupant Classification 7 13.7%
Front Passenger 3 5.9%
Sensor/Control Module 1 2.0%

Airbags across every BMW 328XI year

2007 51 62.2%
2008 16 19.5%
2011 15 18.3%

What owners said

Filed with NHTSA, in their own words.

Washington, DC

AIR BAGS

The contact owns a 2007 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V513000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11650516 — an unverified report by a vehicle owner.

Barrington, NH

AIR BAGS

Quote: Report Receipt Date: NOV 12, 2013 NHTSA Campaign Number: 13V564000 Component(s): AIR BAGS Potential Number of Units Affected: 76,565 Manufacturer: BMW of North America, LLC The Problem: The front passenger seat occupant detection mat that determines if and how the passenger frontal air bag should deploy in a crash may fatigue and develop cracks which could lead to a system failure. Should the system fail, in the event of a crash, the front passenger air bag would be deactivated, increasing the risk of personal injury. Repair: BMW will notify owners with an interim notification letter in January 2014 since parts are not currently available. When parts are available, anticipated to be in March 2014, BMW will send a second letter and dealers will repair the occupant detection mat to eliminate the possibility that it may crack, free of charge. Additionally, owners of model year 2006-2007 3 Series with standard seats, 5 Series with comfort seats, and Z4 models, will receive an extended warranty on their front passenger seat occupant detection mat. This is reproducible with the front passenger seat. The seatbelt light and airbag light turn on when a passenger is present. This car is unsafe for anyone to be seated in the front passenger seat even when buckled as the red seatbelt and red airbag turn on and stay on until the passenger unbuckles and exits this vehicle.

NHTSA complaint #11616745 — an unverified report by a vehicle owner.

Newburyport, MA

AIR BAGS

AIRBAG LIGHTS KEEP GOING OFF, SAYING "FAULT IN PASSENGER RESTRAINT SYSTEM AFFECTING AIRBAG, BELT TENSIONER, OR BELT FORCE LIMITER. CONTINUE TO WEAR A SEAT BELT. PLEASE CONTACT THE NEAREST BMW CENTER." OR "FUNCTION OF THE AIRBAG, BELT TENSIONERS, AND BELT FORCE LIMITERS FAULTY. ENSURE THE SEAT BELT IS FASTENED DESPITE THE FAULT. HAVE THE PROBLEM CHECKED BY THE NEAREST BMW SERVICE CENTER". THESE LIGHTS COME ON EVERYTIME THE CAR IS STARTED, DEALERSHIPS CANNOT FIGURE IT OUT, AND ANY ATTEMPT TO CLEAR THE CODE DOES NOT WORK.

NHTSA complaint #11352048 — an unverified report by a vehicle owner.

at 98,000 miles Pataskala, OH

AIR BAGS

THE CAR HAS A SHORT DRAINING BATTERY ALL THE DASH LIGHTS CAME ON THE BLOWER MOTER SMELT LIKE FIRE WHEN TURNED ON. SCAN TOOL WONT CONNECT TO OBD2 SAYS NO COMMUNICATION AIR BAGS RESTRAINT LIGHTS CAME ON . I BELEIVE YOUR RECALLS WERE NOT DONE AND CAUSE A MASSIVE FAILURE THAT WOULD BE CONSIDERED DANGEROUS CONDITIONS TO OPERATE VEHICLE UNDER.

NHTSA complaint #11320272 — an unverified report by a vehicle owner.

at 123,000 miles Seattle, WA

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

PASSENGER AIR BAG LIGHT IS LIT EVEN WHEN PASSENGER IS SITTING. THERE'S NO DIFFERENCE AS TO IF THE PASSENGER SITS DOWN WITH THE CAR ON OR OFF, IF THE BELT IS FASTENED WITH THE CAR ON OR OFF, MOVING OR STATIONARY.

NHTSA complaint #11298020 — an unverified report by a vehicle owner.

at 123,000 miles Seattle, WA

AIR BAGS

PASSENGER AIR BAG LIGHT IS LIT EVEN WHEN PASSENGER IS SITTING. THERE'S NO DIFFERENCE AS TO IF THE PASSENGER SITS DOWN WITH THE CAR ON OR OFF, IF THE BELT IS FASTENED WITH THE CAR ON OR OFF, MOVING OR STATIONARY.

NHTSA complaint #11298020 — an unverified report by a vehicle owner.

at 93,000 miles Philadelphia, PA

AIR BAGS

TL* THE CONTACT OWNS A 2007 BMW 328XI. WHILE OPERATING THE VEHICLE, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. BMW OF DEVON (20 LANCASTER AV, DEVON, PA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000. THE VIN WAS INVALID.

NHTSA complaint #11289607 — an unverified report by a vehicle owner.

at 110,000 miles Sairport, NY

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE CONTACT CALLED BMW OF ROCHESTER AT 585-617-0465 (LOCATED AT 4250 W HENRIETTA RD, ROCHESTER, NY 14623) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

NHTSA complaint #11288879 — an unverified report by a vehicle owner.

at 110,000 miles Sairport, NY

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE CONTACT CALLED BMW OF ROCHESTER AT 585-617-0465 (LOCATED AT 4250 W HENRIETTA RD, ROCHESTER, NY 14623) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

NHTSA complaint #11288879 — an unverified report by a vehicle owner.

at 110,000 miles Sairport, NY

AIR BAGS

TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE CONTACT CALLED BMW OF ROCHESTER AT 585-617-0465 (LOCATED AT 4250 W HENRIETTA RD, ROCHESTER, NY 14623) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

NHTSA complaint #11288879 — an unverified report by a vehicle owner.

Southplainfield, NJ

AIR BAGS

FAULT IN PASSENGER-RESTRAINT SYSTEM.EFFECTING AIRBAG,BELT TENSION OR BELT-FORCE LIMITER. RESTRAINT SYSTEM MALFUNCTION. WHAT IS THAT?

NHTSA complaint #11194756 — an unverified report by a vehicle owner.

Southplainfield, NJ

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

FAULT IN PASSENGER-RESTRAINT SYSTEM.EFFECTING AIRBAG,BELT TENSION OR BELT-FORCE LIMITER. RESTRAINT SYSTEM MALFUNCTION. WHAT IS THAT?

NHTSA complaint #11194756 — an unverified report by a vehicle owner.

at 120,000 miles Palmdale, CA

AIR BAGS

TAKATA RECALL .......DRIVER'S FRONT AIR BAG. NHTSA RECALL NUMBER16V071 BLOWER MOTOR WIRING NHTSA RECALL NUMBER17V676 POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER NHTSA RECALL NUMBER17V683................. NOTHING HAS HAPPENED YET BUT ALOT ARE CATCHING ON FIRE DUE TO THESE PROBLEMS....AND I DONT JUST HAVE 1 I HAVE 2 FIRE ISSUES AND ONE MAJOR WITH THE AIRBAG...... IVE CONTACTED BMW SERVERAL TIMES BUT I HAVENT GOT A EMAIL OR CONTACTED BACK FROM SERVICE TO FIX THESE ISSUES.... THE CAR IS MY LIVELYHOOD SO I FEEL LIKE JUST BUYING THE PARTS MYSELF AND FIXING THEM OTHER THAN THE AIRBAG.

NHTSA complaint #11171543 — an unverified report by a vehicle owner.

at 195,000 miles Colchester, CT

AIR BAGS

FAILED PRESSURE MAT SENSOR, PASSENGER AIRBAGS DISABLED BMW FAILURE CODE (93C3 OC3) SERVICE BULLETINS ISSUED, HOWEVER EXISTING RECALLS DO NOT COVER MY VIN. CURRENT CONDITION LEAVES PASSENGER AIRBAG DISABLED.

NHTSA complaint #11156735 — an unverified report by a vehicle owner.

at 195,000 miles Colchester, CT

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

FAILED PRESSURE MAT SENSOR, PASSENGER AIRBAGS DISABLED BMW FAILURE CODE (93C3 OC3) SERVICE BULLETINS ISSUED, HOWEVER EXISTING RECALLS DO NOT COVER MY VIN. CURRENT CONDITION LEAVES PASSENGER AIRBAG DISABLED.

NHTSA complaint #11156735 — an unverified report by a vehicle owner.

at 88,544 miles Mcguire, NJ

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

THE SEATBELT LIGHT IS ON AS IF THERE IS SOMEONE IN THE CAR WITHOUT A SEATBELT ON. THE AIRBAG LIGHT IS ON AND THE ENGINE LIGHT AS WELL. THEY ALL POPPED UP AROUND THE SAME TIME.

NHTSA complaint #11142749 — an unverified report by a vehicle owner.

at 88,544 miles Mcguire, NJ

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

THE SEATBELT LIGHT IS ON AS IF THERE IS SOMEONE IN THE CAR WITHOUT A SEATBELT ON. THE AIRBAG LIGHT IS ON AND THE ENGINE LIGHT AS WELL. THEY ALL POPPED UP AROUND THE SAME TIME.

NHTSA complaint #11142749 — an unverified report by a vehicle owner.

at 88,544 miles Mcguire, NJ

AIR BAGS

THE SEATBELT LIGHT IS ON AS IF THERE IS SOMEONE IN THE CAR WITHOUT A SEATBELT ON. THE AIRBAG LIGHT IS ON AND THE ENGINE LIGHT AS WELL. THEY ALL POPPED UP AROUND THE SAME TIME.

NHTSA complaint #11142749 — an unverified report by a vehicle owner.

at 150,000 miles Firestone, CO

AIR BAGS

MY PASSENGER AIRBAG SENSOR LIGHT FOR THE SEAT KEEPS GOING ON I'VE HAD THIS RESET TWICE AND IT JUST KEEPS COMING BACK ON AND NOW IT DOES NOT GO OFF . I WAS TOLD THERE WAS A RECALL ON THIS ABOUT 4 YEARS AGO IT OBVIOUSLY WASN'T FIXED.. I WAS DRIVING THIS LAST TIME WHEN THE LIGHT CAME ON.

NHTSA complaint #11129659 — an unverified report by a vehicle owner.

at 150,000 miles Firestone, CO

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

MY PASSENGER AIRBAG SENSOR LIGHT FOR THE SEAT KEEPS GOING ON I'VE HAD THIS RESET TWICE AND IT JUST KEEPS COMING BACK ON AND NOW IT DOES NOT GO OFF . I WAS TOLD THERE WAS A RECALL ON THIS ABOUT 4 YEARS AGO IT OBVIOUSLY WASN'T FIXED.. I WAS DRIVING THIS LAST TIME WHEN THE LIGHT CAME ON.

NHTSA complaint #11129659 — an unverified report by a vehicle owner.

Greenville, NH

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

TAKARA RECALL. PASSENGER SIDE AIRBAG IS OFF. ON THE DASH THE AIRBAG AND SAFETY BELT LIGHT IS ON ALL THE TIME.

NHTSA complaint #11094114 — an unverified report by a vehicle owner.

Greenville, NH

AIR BAGS

TAKARA RECALL. PASSENGER SIDE AIRBAG IS OFF. ON THE DASH THE AIRBAG AND SAFETY BELT LIGHT IS ON ALL THE TIME.

NHTSA complaint #11094114 — an unverified report by a vehicle owner.

Greenville, NH

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

TAKARA RECALL. PASSENGER SIDE AIRBAG IS OFF. ON THE DASH THE AIRBAG AND SAFETY BELT LIGHT IS ON ALL THE TIME.

NHTSA complaint #11094114 — an unverified report by a vehicle owner.

Grosse Pointe Park, MI

AIR BAGS

I CALLED THE BMW ERRHARD IN FARMINGTON HILLS, MI AND I WAS TOLD THEY DON'T HAVE THE PARTS YET AND IT COULD BE A YEAR. I'VE HAD ELECTRICAL PROBLEMS FOR A YEAR AND HOPE THIS CAN BE TAKEN CARE OF ASAP.

NHTSA complaint #11048705 — an unverified report by a vehicle owner.

Bellingham, WA

AIR BAGS

TAKATA RECALL I RECENTLY GOT A NOTICE FOR AN AIRBAG RECALL (RECALL #16V071). THERE WAS A NOTIFICATION ON THE RECALL THAT IF "THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER TO FILE AN ONLINE COMPLAINT" WITH THIS WEBSITE. I CONTACTED THE DEALERSHIPS CLOSEST TO ME AND BOTH SAID THEY ARE BACKED UP UNTIL THE 2ND QUARTER OF 2018. THIS IS SCARY BECAUSE THESE NOTICES ARE SAYING THAT THE AIRBAG ERUPTING COULD CAUSE SERIOUS INJURY OR DEATH. I WOULD LIKE TO GET THESE REPLACED ASAP SO I AM NOT RISKING MY SAFETY OR THE SAFETY OF OTHERS IN MY CAR. THANK YOU!

NHTSA complaint #11046369 — an unverified report by a vehicle owner.

Colorado Springs, CO

AIR BAGS

TAKATA AIRBAG. I RECEIVED MY AIRBAG RECALL NOTICE IN MARCH 2016. SINCE THEN, I CALLED MY BMW DEALER ASKING FOR INSTALLATION OF REPLACEMENT. THEY SAID IT WASN'T AVAILABLE. I LATER VISITED THE DEALER ON AUGUST 2, 2017. THEY, AGAIN, SAID THE AIRBAG WASN'T AVAILABLE. I CALLED BMW CUSTOMER RELATIONS SHORTLY THEREAFTER. THEY SAID I SHOULD HAVE THE AIRBAG BY LABOR DAY. I DID NOT RECEIVE ANY NOTICE OF MY AIRBAG BEING AVAILABLE BY LABOR DAY. THE NHTSA SITE SAYS IT'S AVAILABLE. HOW DO I GET BMW TO INSTALL IT IF THEY KEEP TELLING ME IT'S UNAVAILABLE?

NHTSA complaint #11043432 — an unverified report by a vehicle owner.

Edwardsville, IL

AIR BAGS

TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEW BOLD BMW IN OFALLON, ILLINOIS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11020162 — an unverified report by a vehicle owner.

Miami, FL

AIR BAGS

TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BRAMAN MIAMI LOCATED AT 2060 BISCAYNE BLVD MIAMI FL 33137) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11015227 — an unverified report by a vehicle owner.

Ellicott City, MD

AIR BAGS

TAKATA RECALL ON THE NHTSA.GOV SITE MY CAR SHOWS RECALL INCOMPLETE IN RED. PER THE SAFERCAR.GOV SIT, THIS MEANS THAT MY PARTS ARE AVAILABLE. THE DEALERSHIP SAID THEY DO NOT HAVE THE PARTS. IS THE INFORMATION ON THE SITE INCORRECT THAT THESE WOULD BE READY? I AM CONFUSED ABOUT THE INFORMATION AS RPESENTED ON THE SITES. I AM MOST CONCERNED DUE TO THE AGE OF MY CAR. I REALIZE I AM IN ZONE B, BUT IT IS 10 YEARS OLD. THANK YOU

NHTSA complaint #11013340 — an unverified report by a vehicle owner.

Newport Beach, CA

AIR BAGS

TAKATA RECALL I HAVE A BMW 2007 328XI WHICH IS 10 YEARS OLD AND I LIVE IN A HIGH ABSOLUTE HUMIDITY STATE. BASED ON THE RISK FACTORS OF THE DEGRADATION FOR THIS AIRBAG MY AIRBAG HAS NOW DEGRADED WELL BEYOND SAFETY LEVELS AND YET I HAVE STILL NOT YET RECEIVED MY LETTER TELLING ME THAT I CAN TAKE MY CAR IN TO HAVE THIS DANGEROUS AND LIFE THREATENING SITUATION RESOLVED AND THE RECALL TAKEN CARE OF. THIS IS AN UNACCEPTABLE SITUATION AND IF BMW IS UNABLE TO PROVIDE AN IMMEDIATE REMEDY THEY SHOULD BUY BACK THE CAR IMMEDIATELY SO THAT MY LIFE AND THE LIFE OF WIFE WHO DRIVES MY CAR IS NO LONGER IN DANGER EVERY DAY. I NO LONGER WANT TO PUT MY LIFE OR MY WIFE'S LIFE IN DANGER BECAUSE BMW HAS NOT BEEN ABLE TO RESOLVE THIS LIFE THREATENING PROBLEM.

NHTSA complaint #10967918 — an unverified report by a vehicle owner.

Other 2007 BMW 328XI problems

← Full 2007 BMW 328XI report