2011 BMW 328XI engine problems

ENGINE AND ENGINE COOLING

The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11605345 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11601473 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11576919 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11575326 — an unverified report by a vehicle owner.

ENGINE

The contact owns a 2011 BMW 328XI. The contact stated that on several occasions when the vehicle was started, the vehicle started shaking abnormally. Additionally, while driving on several occasions at slow speeds, the vehicle was shaking abnormally. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 123,200.

NHTSA complaint #11574889 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the engine made an abnormal sound, and the vehicle experienced reduced motive power. The contact stated that the vehicle failed to operate as needed. The message "Service Engine Soon" was displayed. The local dealer was contacted. The dealer diagnosed the vehicle and determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 133,000. VIN tool confirms parts not available.

NHTSA complaint #11569990 — an unverified report by a vehicle owner.

ENGINE

The contact owns a 2011 BMW 328XI. The contact stated while driving at an undisclosed speed, the vehicle was shaking excessively from the engine compartment. The contact stated while driving, the 4WD, brakes, and Service engine warning lights were illuminated. The contact stated that while the warning lights were illuminated, the cruise control was inoperable. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 122,000.

NHTSA complaint #11563786 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle experienced hard started and would vibrate abnormal while started. The contact stated that the check engine warning light was illuminated due to a failed O2 sensor. The approximate failure mileage was 120,000. Parts distribution disconnect.

NHTSA complaint #11475642 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle overheated while the HVAC system was turned on. Additionally, the vehicle jerked and there was smoke coming from the exhaust pipe while driving. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA complaint #11468280 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The VIN was invalid.

NHTSA complaint #11466267 — an unverified report by a vehicle owner.

ENGINE

MY VEHICLE IS EXPERIENCING THE SAME SYMPTOMS AND IS REPORTING THE SAME TROUBLE CODES RELATED TO RECALL NUMBER: 17V683000. HOWEVER, MY VEHICLE IS NOT INCLUDED IN THIS RECALL. I WOULD APPRECIATE IT IF THIS MATTER COULD BE INVESTIGATED AND MY VEHICLES VIN INCLUDED IN THIS RECALL.

NHTSA complaint #11413051 — an unverified report by a vehicle owner.

ENGINE

BOLTS HOLDING THE VANOS UNIT HOUSING BROKE AND DAMAGED MY CAR ENGINE. THIS SHOULD HAVE BEEN ADDRESSED IN THE US MARKET AS THEY HAVE DONE IN CHINESE MARKET BACK IN THE 2014. ENGINE IS MAKING LOUT NOISE AND DAMAGED WITH COUPLE BOLTS SNAPPED INSIDE. THE CAR IS NOT WORKING AND IS WITH BMW GALLERY IN ROCKLAND, MA. THE CAR HAS ONLY 11,0000 MILES ON IT, WHICH SHOULDN'T HAVE ENGINE PROBLEM LIKE THAT. HTTPS://WWW.AUTOBLOG.COM/AMP/2014/04/11/BMW-BROADENS-ENGINE-BOLT-RECALL-NEARLY-HALF-MILLION-CARS-WORLDWIDE/

NHTSA complaint #11395237 — an unverified report by a vehicle owner.

ENGINE

ALUMINUM BOLTS ON VANOS INTAKE ACTUATOR/PHASER SNAPPED. CAUSED INTERNAL ENGINE DAMAGE. HAD REPAIRED, ENGINE LIGHT REMAINS, ENGINE IS IN TIMING. CALLED BMW DEALERSHIP IN PA. THEY STATED NO RECALLS FOR ISSUE, NO TSB'S. I FOUND A NHTSA CAMPAIGN THAT MATCHES THE DESCRIPTION OF WHAT HAPPENED 14V76000, BMW DEALER DID NOT RECONGNIZE CAMPAIGN. CANNOT RESELL THE VEHICLE WITH CEL & SPENT THOUSANDS TRYING TO REPAIR. UPSIDE DOWN ON THE CAR & FRUSTRATED.

NHTSA complaint #11378390 — an unverified report by a vehicle owner.

ENGINE

WHEN I TURN ON MY AIR CONDITIONING MY CAR OVERHEATS WHEN I WAS DRIVING HOME FROM WORK IT STARTED TO OVERHEAT AND I WAS STUCK ON THE HIGHWAY FOR ABOUT 2 HOURS I NEED THIS PROBLEM FIXED AS SOON AS POSSIBLE I AM IN FEAR OF THIS HAPPENING AGAIN

NHTSA complaint #11221965 — an unverified report by a vehicle owner.

ENGINE

VEHICLE SHOWED CHECK ENGINE LIGHT AND WAS IDLING ROUGH DURING COMMUTE. ENGINE SHUTOFF/STALLED WHILE STOPPED AT A STOPLIGHT. WAS ABLE TO RESTART AND RETURN HOME, BUT IDLE REMAINED ROUGH. ATTEMPTED TO DRIVE TO REPAIR SHOP ON ANOTHER DAY, IDLE WAS ROUGH UPON ENGINE START AND CHECK ENGINE LIGHT REMAINED ON. CAR AGAIN STALLED AT AN INTERSECTION WHILE STOPPED AT A RED LIGHT. ENGINE WOULD NOT RE-START AND VEHICLE REQUIRED A TOW TO GET IT TO SHOP. DEALERSHIP SERVICE CENTER EXPLAINED THAT VANOS BOLTS HAD SHEARED AND IS THE EXACT ISSUE DESCRIBED IN BMW RECALL CAMPAIGN VANOS SIB 14V-176. IN SPITE OF MY VEHICLE MATCHING THE MAKE, MODEL, YEAR, AND ENGINE TYPE DESCRIBED IN THE RECALL, BMW INFORMED ME THAT MY VIN WAS NOT SHOWING ANY RECALL. IT APPEARS BMW OF NORTH AMERICA HAS EITHER INTENTIONALLY OR THROUGH NEGLIGENCE OMITTED CERTAIN VEHICLE VINS FROM THE RECALL BULLETIN, EVEN THOUGH THEY ARE SUBJECT TO THE MALFUNCTION SPECIFIED (SHEARING OF VANOS BOLTS).

NHTSA complaint #11208167 — an unverified report by a vehicle owner.

ENGINE

MY VEHICLE WAS MAKING A SQUEALING NOISE, WAS LOUDER WHEN RUNNING BUT SITTING STILL. TOOK IT TO A GARAGE AND VALVE COVER GASKET WAS LEAKING APPARENTLY. I KNOW THIS HAPPENS TO CARS BUT MY BMW IS A 2011 WITH ONLY 65500 MILES AT THE TIME.. COSTED ME 1000 DOLLARS TO FIX AND A MONTH BEFORE THIS THEY DID A RECALL ON THE PCV VALVE AND HAD IT TORE APART. MAYBE IT WAS SOMEONE'S MISTAKE WHEN REASSEMBLING THE PCV VALVE HEATER DURING RECALL AT BMW DEALER AT TOWNE AUTO IN WILLIAMSVILLE NEAR BUFFALO NY?? IDK BUT THAT IS LOW MILEAGE FOR THIS TO HAPPEN

NHTSA complaint #11196609 — an unverified report by a vehicle owner.

ENGINE

BEFORE ANY PROMPTS ON THE NAVIGATION SCREEN EVER CAME UP, I WOULD OFTEN SOMETIMES SMELL SOMETHING BURNING OR GIVING OFF A HOT RUBBER SMELL WHICH I ADDRESSED AS SOON I PURCHASED THE VEHICLE FROM QUEENS AUTO MALL AUCTION, THEY SAID IT WAS NOTHING TO WORRY ABOUT IF I DID NOT SEE THE CHECK ENGINE LIGHT ON. WHILE I WAS DRIVING MY BMW 328 XI 2011 THE CAR SUDDENLY LOST POWER AND A FUEL PUMP MALFUNCTION DISPLAY PROMPTED ON MY NAVIGATION SCREEN. THE CAR STOPPED ON A BRIDGE IN THE LEFT LANE WITHOUT ME BEING ABLE TO PULL OVER. THE CAR WOULD NOT START UP AGAIN AT ALL AFTER SEVERAL ATTEMPTS. I WAITED ABOUT 30 MINUTES AND THE CAR STARTED UP AGAIN. I DROVE IT BACK HOME 5 MIN AWAY AND GOT MY VEHICLE TOWED TO THE BMW OF MANHATTAN WHERE THEY SAY THEY TOOK CARE OF THE PROBLEM. ONCE I PICKED UP THE VEHICLE, I DROVE FOR APPROXIMATELY 25-30 MINUTES BEFORE THE SAME EXACT THING HAPPENED AGAIN AND I WAS BARELY ABLE TO SWITCH INTO THE RIGHT LANE SO I CAN PULL OVER AND HAVE ANOTHER TOW COME AND TAKE MY CAR TO BMW OF MANHATTAN JUST AN HOUR AFTER I HAD IT SERVICED. I HAD THE RECALL FOR THE PCV VALVE HEATER REPLACED AT THAT SERVICE SO I KNOW THE SAME FIRE/RUBBER BURNING SMELL CAN'T POSSIBLY BE FROM THAT VALVE RECALL. I HAVE SEEN ONLINE MANY PEOPLE HAVE THE SAME PROBLEM WITH THEIR 3 SERIES, AND I AM CONCERNED THIS MAY BE AN UNDERLYING ISSUE WITH ALL 3 SERIES BMW 2006-2011. IN BOTH OF THESE SEPARATE INSTANCES I WAS DRIVING AND WAS VERY SCARED THAT I COULD HAVE GOTTEN INTO A SERIOUS CAR ACCIDENT IN NEW YORK CITY

NHTSA complaint #11131624 — an unverified report by a vehicle owner.

ENGINE

CAM BOLTS SHEAR OFF AND FALL INTO ENGINE RESULTING IN COMPLETE LOSS OF POWER ON THE FREEWAY WHILE IN DRIVE, EXTENDED WARRANTY SHOULD FIX THIS HOWEVER ALL THEY DID AT BMW TRI CITIES WAS PUT NEW BOLTS ON AND THERE ARE MASSIVE ISSUES HAPPENING RELATED TO BOLTS FAILING, THEY WILL DO NOTHING ABOUT THIS

NHTSA complaint #11122787 — an unverified report by a vehicle owner.

ENGINE

POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER. I HAVE HAD THE CAR REPAIRED OUT OF MY OWN POCKET WHEN THIS PART FAILED BECAUSE THE REMEDY IS STILL NOT AVAILABLE. BMW WILL NOT EVEN LOOK AT MY CAR IN ORDER TO ISSUE A REIMBURSEMENT BECAUSE THEY SAID THE REMEDY MUST BE AVAILABLE FIRST. IT HAS ALMOST BEEN A YEAR SINCE THE RECALL WAS FIRST RECOGNIZED.

NHTSA complaint #11115562 — an unverified report by a vehicle owner.

ENGINE

ON NOV. 3,2017, BMW ANNOUNCED FIRE DANGER DUE TO BLOWER MOTOR WIRING AND A PCV HEATER. NEITHER OF THESE REPAIRS SOUNDS COMPLICATED (REPLACE WIRING) BUT FIVE MONTHS LATER, BMW ON THEIR WEBSITE CONTINUES TO SAY A "REMEDY NOT YET AVAILABLE". THIS DELAYS SUGGESTS THAT BMW IS NOT PRIORITIZING OR TAKING THESE DANGERS SERIOUSLY. NHTSA NEEDS TO ENCOURAGE BMW TO EXPEDITE THIS RECALL FOR THE SAFETY AND PEACE OF MIND OF BMW OWNERS.

NHTSA complaint #11079705 — an unverified report by a vehicle owner.

ENGINE

PVC VALVE OVER HEATED AND SPRAYED OIL ON EXHAUST MANIFOLD. RECEIVED RECALL NOTICE FROM BMW TO GET IT FIXED BUT DEALER INFORMS ME NO PARTS ARE AVAILABLE AND NO IDEA WHEN PARTS WILL BE AVAILABLE. BMW ADVISES NOT TO DRIVE CAR WITH DAMAGED PVC VALVE. STILL DRIVING CAR AS IT IS THE ONLY CAR I HAVE. PLEASE ASK BMW TO SUPPLY DEALERS WITH PARTS TO FIX THIS ISSUE.

NHTSA complaint #11078216 — an unverified report by a vehicle owner.

ENGINE

TL* THE CONTACT OWNS A 2011 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11072772 — an unverified report by a vehicle owner.

ENGINE

TL* THE CONTACT OWNS A 2011 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BMW OF ANNAPOLIS LOCATED AT 31 OLD MILL BOTTOM RD, ANNAPOLIS, MD 21409; (410) 349-9312) STATED THAT IT COULD BE MORE THAN SIX MONTHS TO RECEIVE THE PARTS FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER TO RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11060728 — an unverified report by a vehicle owner.

ENGINE

VENOUS BOLTS MAKE DAMAGE TO THE ENGINE

NHTSA complaint #11058130 — an unverified report by a vehicle owner.

ENGINE

I WAS DRIVING ON THE HIGHWAY AT ABOUT 55MPH AND COMPLETELY LOST POWER ON MY 2011 BMW 328XI. LUCKILY THERE WAS NO TRAFIIC SO I SLOWED DOWN AND STOPPED ON THE SIDE OF THE HIGHWAY OPENED THE HOOD, AND THEN I HEARD THE ENGINE MAKING A RATTLING/MARBLE NOISE. I TOOK THE CAR TO THE BMW DEALERSHIP FOR A DIAGNOSIS AND THEY SAID IT COULD BE THE CAMSHAFT BEARING LEDGE (WHICH IS NOT COVERED) OR A VANOS BOLT(WHICH HAS AN EXTENDED WARRANTY ALREADY ON IT). BUT IF THE ISSUE IS NOT THE VANOS BOLT AND IT HAS TO DO WITH THE CAMSHAFT BEARING LEDGE, I WOULD HAVE TO PAY $2000 FOR THE CAMSHAFT BEARING LEDGE SERVICE, I TOOK THE CAR HOME AND PARKED IT. I AM NOT THE ONLY PERSON WITH THIS PROBLEM, AS I HAVE SEARCHED IN FORUMS AND WEBSITES FOR FEEDBACK. A LOT OF PEOPLE HAVE HAD THIS ISSUE AND I DON'T SEE IT FAIR THAT WE HAVE TO PAY FOR AN ENGINE PROBLEM THAT BMW HAS HAD KNOWINGLY SINCE THE BEGINNING (2007) AND NEVER RESOLVED ON LATER MODELS. THIS ISSUE SHOULD BE COVERED BY A RECALL AS IT IS DANGEROUS FOR PEOPLE LIKE MYSELF TO BE DRIVING THE CAR WITH CHANCES OF THE ENGINE STUMBLING AT HIGH SPEEDS. THE ORIGINAL CAMSHAFT BEARING LEDGE IS SAID TO HAVE METAL RINGS THAT RUBS AGAINST METAL AND WEARS OFF QUICKLY, THE REPLACEMENT IS A RUBBER ONE THAT LASTS LONGER AND SHOULD NOT BRING ANYMORE ISSUES TO THE CAR. THE CAR ONLY HAS 62K MILES ON IT AND THE OIL HAS ALWAYS BEEN CHANGED EVERY 5K MILES, WHICH IS 10K MILES LESS THAN BMW RECOMMENDS. WE AS BMW CUSTOMERS SHOULD HAVE BOTH OPTIONS FREE OF CHARGE, AS THIS ISSUE IS NOTHING NEW TO BMW, IF NO ACTION IS TAKEN AGAINST BMW; THERE CAN BE MORE PROBLEMS IN THE FUTURE FOR POTENTIAL 328XI OWNER, SPECIFICALLY THE E90 MODEL.

NHTSA complaint #11055810 — an unverified report by a vehicle owner.

ENGINE

I HAVE OWNED IT FOR ALMOST 3 YEARS AND HAVE HAD IT IN THE SHOP 3 TIMES. THEY CHANGED THE COILS OUT, THEY CHANGED THE TIMING CHAIN, THEY REPLACED OIL PAN GASKETS, AND HEAD GASKETS, AND THEY REPLACED GASKET AROUND THE OIL FILTER. ALL ENGINE RELATED ITEMS. I HAVE HEARD THERE ARE BMW ENGINES THAT BUILD UP TOO MUCH PRESSURE IN THEM WHICH CAUSES THEM TO BLOW UP. WITH ALL THE ITEMS THAT I HAVE HAD TO DEAL WITH ON THIS CAR AND NOW THE ENGINE BLEW UP WITH 79,000 MILES ON IT, I AM VERY UPSET. THE EXTENDED WARRANTY WAS FOR AN ADDITIONAL 50K MILES AND 2 YEARS FROM ORIGINAL WARRANTY. THE ENGINE BLOWS MONTHS AFTER THE 6 YEARS RUNS OUT. THIS ENGINE FAILED BECAUSE OF BMW QUALITY AND DESIGN NOT MY DRIVING. BMW NEEDS TO TAKE ACTION AND REIMBURSE ME FOR THE REPLACEMENT ENGINE. I COULD HAVE BEEN KILLED WHEN THE CAR LOST POWER GOING DOWN THE HIGHWAY.

NHTSA complaint #11003073 — an unverified report by a vehicle owner.

ENGINE

THE ENGINE OF THE VEHICLE DIDN'T START WITH THE SIGN SAYING "FUEL PUMP MALFUNCTION." I HAD THE FUEL PUMP REPLACED AT THE NEAREST BMW DEALERSHIP. AFTER A FEW DAYS, I GOT A CALL FROM THE DEALERSHIP THAT THE "CAR IS RUNNING AS IT SHOULD." 8 DAYS LATER, THE ENGINE SHUT OFF ON A SUDDEN WHILE DRIVING ON THE LOCAL ROAD. WHEN THE ENGINE SHUT OFF, I COMPLETELY LOST A CONTROL OVER MY VEHICLE. IT WAS A SUNDAY MORNING, SO THERE WAS NO TRAFFIC. BUT IT COULD HAVE LED TO AN ACCIDENT, HAD THERE BEEN MORE TRAFFIC ON THE ROAD.

NHTSA complaint #10913760 — an unverified report by a vehicle owner.

ENGINE

I PURCHASED THE VEHICLE BACK IN 08/2014 FROM MAZDA HERITAGE IN BALTIMORE, MD. THE DEALERSHIP STATED THAT THE VEHICLE WAS CERTIFIED. AFTER I DROVE THE VEHICLE OFF THE LOT, MAYBE A WEEK LATER THE CHECK ENGINE LIGHT CAME ON. ANYTIME I ACCELERATED THE CAR WOULD SLOW DOWN AND SPUTTER. I PURCHASED AN EXTENDED WARRANTY AND TOOK THE VEHICLE TO A BMW DEALER TO HAVE IT LOOKED OVER. THE REPAIR GUY STATED THAT THEIR WAS A PROBLEM WITH THE OIL HEAD GASKET. IT WAS FIXED AND I BELIEVED THAT THE PROBLEM WAS FIXED. I'M HAVING THE SAME ISSUE NOW AND I TOOK IT TO BMW AGAIN, AND NOW I HAVE A OIL PAN LEAK. I'M A SINGLE PARENT AND DO NOT FEEL SAFE IN THE VEHICLE WHILE I AM TRANSPORTING MYSELF AND TWO CHILDREN. I JUST DON'T BELIEVE THAT AFTER ONLY ONE YEAR THAT I SHOULD HAVE ISSUES LIKE THIS. PLEASE SOMEBODY HELP ME IN THIS SITUATION.

NHTSA complaint #10810001 — an unverified report by a vehicle owner.