11 of the
37 complaints about the 2011 BMW 335 are about the
airbag system — 30% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
62,000 miles.
F
11
Complaints
1
Crashes
0
Fires
1
Injuries
Exactly what failed
AIR Bags
11100.0%
What owners said
Filed with NHTSA, in their own words.
Belmont, CA
AIR BAGS
TAKATA RECALL I HAVE CONTACTED TWO BMW RETAILERS IN MY AREA ASKING TO SCHEDULE AN APPOINTMENT TO HAVE MY AIRBAGS REPLACED AND BOTH RESPONSES WERE "WE DON'T HAVE THE PART BUT WILL ORDER IT AND CALL YOU BACK WHEN READY TO SCHEDULE THE REPLACEMENT". I HAVEN'T HEARD BACK FROM EITHER AND I CONTACTED BMW MOUNTAIN VIEW OVER 9 MONTHS AGO AND BMW PETER PAN OVER 4 MONTHS AGO. I AM DEEPLY CONCERNED FOR THE SAFETY OF ME AND MY FAMILY SINCE THERE IS A KNOWN DEFECT IN THE AIRBAG THAT COULD BE DEPLOYED IN THE CASE OF AN ACCIDENT. I HOPE THIS NEVER HAPPENS BUT THE FACT THERE IS A KNOWN THREAT IN MY CAR WHICH COULD BE LIFE THREATENING AT ANY MOMENT AND THERE IS NO URGENCY TO RESOLVE THIS ISSUE FROM BMW OR THE AIRBAG MANUFACTURER IS VERY DISAPPOINTING.
NHTSA complaint #11053642 — an unverified report by a vehicle owner.
Saint Cloud, FL
AIR BAGS
TAKATA RECALL WOULD LIKE TO KNOW WHATS GOING WITH THIS RECALL. ITS BEEN OVER A YEAR AND STILL THIS ISSUE HASENT GOT REAOLVE.
NHTSA complaint #11015090 — an unverified report by a vehicle owner.
Costa Mesa, CA
AIR BAGS
FEB 05,2016 MANUFACTURER RECALL NUMBERNA NHTSA RECALL NUMBER16V071 RECALL STATUS: RECALL INCOMPLETE DRIVER'S FRONT AIR BAG: DURING AIR BAG DEPLOYMENT IN AN ACCIDENT, THE DRIVER'S FRONT AIR BAG MODULE MAY PRODUCE EXCESSIVE INTERNAL PRESSURE THAT COULD CAUSE THE INFLATOR TO RUPTURE. EVEN THOUGH RECALL BEGUN A YEAR AND HALF AGO, WE STILL HAVE NOT RECEIVED OUR FINAL NOTIFICATION LETTER YET FROM BMW. EVERYDAY DRIVING THIS VEHICLE, DRIVER IS AT RISK.
NHTSA complaint #11011253 — an unverified report by a vehicle owner.
Saint Petersburg, FL
AIR BAGS
TAKATA RECALL: I AM STILL WAITING FOR MY RECALL TO BE FIXED. I'VE READ THAT THEY ARE FIXING OLDER MODELS AND THOSE IN HIGH HUMIDITY FIRST, BUT FIND IT INTERESTING THAT I RECEIVED A NOTICE TO FIX THE RECALL ON THE 2013 LEASED BMW BEFORE MY 2011 OWNED BMW. I LIVE IN FL AND THOUGH I GOT THE NOTICE FOR THE LEASE, I HAD ALREADY TURNED THE LEASE BACK IN AND WAS NO LONGER IN POSSESSION OF IT. NOW OVER A YEAR LATER SINCE THE THE BEGINNING OF THE RECALL AND STILL NO REPLACEMENT PIECE FOR MY RECALL ON AN OLDER MODEL IN HIGH HUMIDITY. I TURNED IN THE LEASE IN JULY OF 2016 AND GOT THE NOTICE ABOUT A WEEK AFTER TURNING IT IN AND NOW 7 MONTHS AFTER THAT AND STILL NO NEWS ON WHEN MY RECALL WILL BE DEALT WITH. SOME INFORMATION WOULD BE NICE TO OWNERS STILL WAITING FOR RECALLS.
NHTSA complaint #10949667 — an unverified report by a vehicle owner.
Harrison, TN
AIR BAGS
TAKATA RECALL : SINCE FEBRUARY DEALER HAS BEEN UNABLE TO SUPPLY PART AND CANNOT PROVIDE A DATE REPAIR CAN BE MADE. I LIVE IN HOT HUMID CLIMATE AND CAR REMAINS OUTSIDE. IF I DIE IT WILL BE ONE IN A LONG LIST OF FATALITIES. DON'T WANT TO BE A STATISTIC.
NHTSA complaint #10934364 — an unverified report by a vehicle owner.
at 60,000 milesNorth East, MD
AIR BAGS
BMW 335D AUTOMATIC WITH APPROX 60K MILES. WHILE DRIVING ON THE HIGHWAY AT APPROX 60 MPH, THE VEHICLE SUDDENLY BEGAN TO MAKE NOISE, SHAKE VIOLENTLY AND FILL WITH SMOKE. THE PASSENGER SIDE CURTAIN AIRBAGS WENT OFF FROM THE VIOLENT SHAKING. MY HUSBAND PILOTED IT ACROSS 2 LANES OF TRAFFIC TO THE SHOULDER. THE CENTER CONSOLE AND SHIFTER WERE LIFTED UP SEVERAL INCHES. WE WERE SHOCKED THAT WE DID NOT WRECK. WE SET THE EMERGENCY BRAKE AND CALLED BMW ROADSIDE ASSISTANCE. IT WAS TOWED TO THE NEAREST DEALERSHIP. THE DEALER SAID IT WAS 100% MECHANICAL FAILURE AND THE DRIVESHAFT BROKE AND CAUSED SIGNIFICANT DAMAGE TO THE TRANSMISSION AND THAT THEY COULD NOT REPAIR IT.
NHTSA complaint #10928459 — an unverified report by a vehicle owner.
Honolulu, HI
AIR BAGS
THIS RECALL CAME OUT IN FEB 2016 AND THE ESTIMATED RESOLUTION IS "BEGINNING OF 2017" MY VEHICLE REQUIRES SHIPMENT TO THE UK AND THE SHIPPING COMPANY WON'T DO IT UNLESS THE RECALL IS COMPLETE OR I RECEIVE A LETTER SAYING IT'S SAFE TO SHIP, WHICH BMW WON'T PROVIDE, BUT IT'S SAFE ENOUGH FOR ME TO DRIVE FOR 9 MONTHS?
NHTSA complaint #10928420 — an unverified report by a vehicle owner.
SAN Rafael, CA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 335. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM RECALL NOTIFICATION DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/06/2017
NHTSA complaint #10926832 — an unverified report by a vehicle owner.
EL Dorado Hills, CA
AIR BAGS
TL* THE CONTACT OWNS A 2011 BMW 335. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 03/08/17 *BF UPDATED 05/12/2017
NHTSA complaint #10924994 — an unverified report by a vehicle owner.
Santa ANA, CA
AIR BAGS
NHTSA RECALL NUMBER: 16V071 RECALL DATE: FEBRUARY 5, 2016 DRIVER'S FRONT AIR BAG: DURING AIR BAG DEPLOYMENT IN AN ACCIDENT, THE DRIVER'S FRONT AIR BAG MODULE MAY PRODUCE EXCESSIVE INTERNAL PRESSURE THAT COULD CAUSE THE INFLATOR TO RUPTURE. COMPLAINT: IT HAS NOW BEEN 8 MONTHS AND BMW STILL CANNOT TELL ME WHEN THE PARTS WILL COME IN. HERE IS WHAT CUSTOMERRELATIONS@BMWUSA.COM SAID IN AN EMAIL I RECEIVED TODAY: "AT THIS TIME, WE ARE NOT ABLE TO PROVIDE YOU WITH A TIMEFRAME AS TO WHEN PARTS MAY BECOME AVAILABLE." IS THIS ACCEPTABLE? [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10915041 — an unverified report by a vehicle owner.
at 64,000 milesHockley, TXCrash1 injured
AIR BAGS
ANOTHER VEHICLE TOOK A HARD ILLEGAL RIGHT FROM THE LEFT HAND LANE AS I WAS GOING THROUGH AN INTERSECTION. I WAS FORCED TO HIT THE OTHER VEHICLE AND BOUNCED OFF AND HIT HEAD-ON INTO A TEXACO SIGN. THE AIR BACK BARELY DEPLOYED OUT OF THE STEERING WHEEL AND THE PLASTIC,ETC. HIT ME IN THE FACE AND BROKE MY ORBIT BONE AND CHEEK BONE. I HAD FACIAL RECONSTRUCTIVE SURGERY TO REPAIR MY EYE FLOOR AND CHEEK BONE WITH TITANIUM. I JUST SURVIVED STAGE 4 THROAT CANCER THIS YEAR AND MY JAWS ARE NOW IRREPLACEABLE FROM RADIATION. ON ONE SIDE OF MY FACE I DID HAVE SOME LEVEL OF TRAUMA TO MY JAW BONE BUT DID NOT BREAK IT. HOWEVER I DO WORRY LONG TERM EFFECT ON THE HEALTH OF MY JAW. THE BMW WAS TOTALED...UPDATED 11/19/14 *BF UPDATED 8/12/2015*JS
NHTSA complaint #10650911 — an unverified report by a vehicle owner.