Owners have filed 37 complaints
about the 2011 BMW 335 with NHTSA between 2013 and 2018.
The largest single group is the airbags.
Across this model's run it ranks 1 of 5 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the BMW 335. 50 means typical for this
model; 100 means roughly double.
Severity — 28
5.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 34
20% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
312.0%
25,000 – 49,999 miles
624.0%
50,000 – 74,999 miles
936.0%
75,000 – 99,999 miles
728.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2013peak 9Nov 2018
NHTSA investigations into the 2011 BMW 335
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 64,000 milesHockley, TXCrash1 injured
AIR BAGS
ANOTHER VEHICLE TOOK A HARD ILLEGAL RIGHT FROM THE LEFT HAND LANE AS I WAS GOING THROUGH AN INTERSECTION. I WAS FORCED TO HIT THE OTHER VEHICLE AND BOUNCED OFF AND HIT HEAD-ON INTO A TEXACO SIGN. THE AIR BACK BARELY DEPLOYED OUT OF THE STEERING WHEEL AND THE PLASTIC,ETC. HIT ME IN THE FACE AND BROKE MY ORBIT BONE AND CHEEK BONE. I HAD FACIAL RECONSTRUCTIVE SURGERY TO REPAIR MY EYE FLOOR AND CHEEK BONE WITH TITANIUM. I JUST SURVIVED STAGE 4 THROAT CANCER THIS YEAR AND MY JAWS ARE NOW IRREPLACEABLE FROM RADIATION. ON ONE SIDE OF MY FACE I DID HAVE SOME LEVEL OF TRAUMA TO MY JAW BONE BUT DID NOT BREAK IT. HOWEVER I DO WORRY LONG TERM EFFECT ON THE HEALTH OF MY JAW. THE BMW WAS TOTALED...UPDATED 11/19/14 *BF UPDATED 8/12/2015*JS
NHTSA complaint #10650911 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 60,000 milesWarner Robins, GA
WHEELS
I PURCHASED NEW PIRELLI PZERO TIRES FROM MY LOCAL BMW DEALER. THE REAR TIRES EXHIBITED INTERMITTENT AIR LOSS AND WERE REPLACED BY THE DEALER BECAUSE THE DEALER BELIEVED THEY WERE DAMAGED DURING INSTALLATION. THE SECOND SET OF REAR TIRES ALSO EXHIBITED INTERMITTENT AIR LOSS. THE DEALER BELIEVED THE WHEELS WERE DAMAGED AND CAUSING THE AIR LOSS. I HAD A WHEEL SPECIALIST INSPECT THE WHEELS, AND THEY FOUND NO DEFECTS TO CAUSE AIR LOSS. THE WHEEL SPECIALIST FOUND THE TIRES TO BE DEFECTIVE AS THEY HAVE EXCESS MATERIAL AT THE BEAD THAT PREVENTS PROPER SEALING ON THE RIM. THE WHEEL SPECIALIST ATTEMPTED TO REMOVE THE EXCESS MATERIAL FROM ONE TIRE TO DETERMINE IF THAT WOULD IMPROVE THE PROBLEM, WHICH IT DID TO SOME EXTENT. I CALLED PIRELLI AND NOTIFIED THEM OF THE PROBLEM, AND THEY STATED THEY WOULD REPLACE ONE REAR TIRE UNDER WARRANTY BUT NOT THE TIRE THAT WAS WORKED UPON BY THE WHEEL SPECIALIST. IN SUMMARY, I EXPERIENCED TWO SETS OF DEFECTIVE PIRELLI P ZERO TIRES LEADING ME TO BELIEVE THERE COULD BE A PROBLEM WITH ADDITIONAL TIRES. I HAVE VIDEO EVIDENCE OF THE LEAKS SEEN DURING A LEAK TEST.
NHTSA complaint #11150245 — an unverified report by a vehicle owner.
at 60,000 milesWarner Robins, GA
TIRES
I PURCHASED NEW PIRELLI PZERO TIRES FROM MY LOCAL BMW DEALER. THE REAR TIRES EXHIBITED INTERMITTENT AIR LOSS AND WERE REPLACED BY THE DEALER BECAUSE THE DEALER BELIEVED THEY WERE DAMAGED DURING INSTALLATION. THE SECOND SET OF REAR TIRES ALSO EXHIBITED INTERMITTENT AIR LOSS. THE DEALER BELIEVED THE WHEELS WERE DAMAGED AND CAUSING THE AIR LOSS. I HAD A WHEEL SPECIALIST INSPECT THE WHEELS, AND THEY FOUND NO DEFECTS TO CAUSE AIR LOSS. THE WHEEL SPECIALIST FOUND THE TIRES TO BE DEFECTIVE AS THEY HAVE EXCESS MATERIAL AT THE BEAD THAT PREVENTS PROPER SEALING ON THE RIM. THE WHEEL SPECIALIST ATTEMPTED TO REMOVE THE EXCESS MATERIAL FROM ONE TIRE TO DETERMINE IF THAT WOULD IMPROVE THE PROBLEM, WHICH IT DID TO SOME EXTENT. I CALLED PIRELLI AND NOTIFIED THEM OF THE PROBLEM, AND THEY STATED THEY WOULD REPLACE ONE REAR TIRE UNDER WARRANTY BUT NOT THE TIRE THAT WAS WORKED UPON BY THE WHEEL SPECIALIST. IN SUMMARY, I EXPERIENCED TWO SETS OF DEFECTIVE PIRELLI P ZERO TIRES LEADING ME TO BELIEVE THERE COULD BE A PROBLEM WITH ADDITIONAL TIRES. I HAVE VIDEO EVIDENCE OF THE LEAKS SEEN DURING A LEAK TEST.
NHTSA complaint #11150245 — an unverified report by a vehicle owner.
at 76,468 milesClearfield, UT
STRUCTURE:BODY
I WAS TRAVELING DOWN THE ROAD TODAY IN MY 2011 335I XDRIVE AND MY SUNROOF EXPLODED! NO ROCK HIT ME, IT WAS LIKE A SHOTGUN WENT OFF INSIDE MY CAR, I'M RETIRED MILITARY, A VETERANS OF ALL THE WARS/CONFLICTS FROM 89-2009 HAD MORTARS FLYING OVER MY HEAD AND PATRIOT BATTERYS TAKING OUT SCUDS OVERHEAD. IT'S A GOOD THING I DON'T HAVE PTSD, BECAUSE I COULD HAVE CAUSED A HUGE ACCIDENT AT 70 MPH ON THE INTERSTATE! GLASS PIECES EVERYWHERE, IN MY LAP, MOUTH AND IN THE CAR. THERE ARE TWO PARALLEL LINES OF MISSING GLASS, I HAVE TAPED ALL OF IT SO IT DOESN'T FALL DOWN. I CALLED BMW IF MURRAY UTAH, THEY SAID THEY NEVER HEARD OF THIS AND MY WARRANTY IS PAST THEY SAID NO RECALL IS OUT FOR THIS.
NHTSA complaint #11143072 — an unverified report by a vehicle owner.
Sugar Land, TX
ELECTRICAL SYSTEM
PERTAINING TO NHTSA RECALL NUMBER 17V676 THAT WAS ISSUED IN OCTOBER OF 2017, I CALLED BMW CUSTOMER SERVICE IN DECEMBER TO INQUIRE ABOUT THE STATUS OF THE RECALL BUT WAS TOLD TO CONTINUE CHECKING ITS WEBSITE FOR STATUS AND THE REP COULD NOT PROVIDE A TIMEFRAME AS TO WHEN I CAN BRING THE CAR TO THE DEALERSHIP FOR REPAIR. WE ARE NOW AT THE END OF JANUARY, MORE THAN 3 MONTHS AFTER THE RECALL WAS ISSUED AND STILL NO ETA AS TO WHEN A FIX WILL BE AVAILABLE. WHEN THERE'S A SAFETY RISK INVOLVED, I'M NOT SURE WHY THERE WAS NOT AN URGENCY BEING PLACED ON THIS RECALL FROM BMW.
NHTSA complaint #11066007 — an unverified report by a vehicle owner.
Belmont, CA
AIR BAGS
TAKATA RECALL I HAVE CONTACTED TWO BMW RETAILERS IN MY AREA ASKING TO SCHEDULE AN APPOINTMENT TO HAVE MY AIRBAGS REPLACED AND BOTH RESPONSES WERE "WE DON'T HAVE THE PART BUT WILL ORDER IT AND CALL YOU BACK WHEN READY TO SCHEDULE THE REPLACEMENT". I HAVEN'T HEARD BACK FROM EITHER AND I CONTACTED BMW MOUNTAIN VIEW OVER 9 MONTHS AGO AND BMW PETER PAN OVER 4 MONTHS AGO. I AM DEEPLY CONCERNED FOR THE SAFETY OF ME AND MY FAMILY SINCE THERE IS A KNOWN DEFECT IN THE AIRBAG THAT COULD BE DEPLOYED IN THE CASE OF AN ACCIDENT. I HOPE THIS NEVER HAPPENS BUT THE FACT THERE IS A KNOWN THREAT IN MY CAR WHICH COULD BE LIFE THREATENING AT ANY MOMENT AND THERE IS NO URGENCY TO RESOLVE THIS ISSUE FROM BMW OR THE AIRBAG MANUFACTURER IS VERY DISAPPOINTING.
NHTSA complaint #11053642 — an unverified report by a vehicle owner.
Yanceyville, NC
ELECTRICAL SYSTEM
BLOWER MOTOR SYSTEM CONNECTORS RECALL. RECALL INCOMPLETE REMEDY NOT YET AVAILABLE.
NHTSA complaint #11048176 — an unverified report by a vehicle owner.
Saint Cloud, FL
AIR BAGS
TAKATA RECALL WOULD LIKE TO KNOW WHATS GOING WITH THIS RECALL. ITS BEEN OVER A YEAR AND STILL THIS ISSUE HASENT GOT REAOLVE.
NHTSA complaint #11015090 — an unverified report by a vehicle owner.
Costa Mesa, CA
AIR BAGS
FEB 05,2016 MANUFACTURER RECALL NUMBERNA NHTSA RECALL NUMBER16V071 RECALL STATUS: RECALL INCOMPLETE DRIVER'S FRONT AIR BAG: DURING AIR BAG DEPLOYMENT IN AN ACCIDENT, THE DRIVER'S FRONT AIR BAG MODULE MAY PRODUCE EXCESSIVE INTERNAL PRESSURE THAT COULD CAUSE THE INFLATOR TO RUPTURE. EVEN THOUGH RECALL BEGUN A YEAR AND HALF AGO, WE STILL HAVE NOT RECEIVED OUR FINAL NOTIFICATION LETTER YET FROM BMW. EVERYDAY DRIVING THIS VEHICLE, DRIVER IS AT RISK.
NHTSA complaint #11011253 — an unverified report by a vehicle owner.
Costa Mesa, CA
STRUCTURE:BODY
FEB 05,2016 MANUFACTURER RECALL NUMBERNA NHTSA RECALL NUMBER16V071 RECALL STATUS: RECALL INCOMPLETE DRIVER'S FRONT AIR BAG: DURING AIR BAG DEPLOYMENT IN AN ACCIDENT, THE DRIVER'S FRONT AIR BAG MODULE MAY PRODUCE EXCESSIVE INTERNAL PRESSURE THAT COULD CAUSE THE INFLATOR TO RUPTURE. EVEN THOUGH RECALL BEGUN A YEAR AND HALF AGO, WE STILL HAVE NOT RECEIVED OUR FINAL NOTIFICATION LETTER YET FROM BMW. EVERYDAY DRIVING THIS VEHICLE, DRIVER IS AT RISK.
NHTSA complaint #11011253 — an unverified report by a vehicle owner.
at 97,106 milesThousand Oaks, CA
FUEL/PROPULSION SYSTEM
WARNING LIGHT "ENGINE MALFUNCTION"" ENGINE OPERATING AT REDUCED OUTPUT "HAPPENS RANDOMLY AT DIFFERENT SPEEDS , APPARENTLY DUE TO A KNOWN BMW ISSUE WITH THE FUEL PUMP ON VARIOUS MODELS
NHTSA complaint #10967583 — an unverified report by a vehicle owner.
Saint Petersburg, FL
AIR BAGS
TAKATA RECALL: I AM STILL WAITING FOR MY RECALL TO BE FIXED. I'VE READ THAT THEY ARE FIXING OLDER MODELS AND THOSE IN HIGH HUMIDITY FIRST, BUT FIND IT INTERESTING THAT I RECEIVED A NOTICE TO FIX THE RECALL ON THE 2013 LEASED BMW BEFORE MY 2011 OWNED BMW. I LIVE IN FL AND THOUGH I GOT THE NOTICE FOR THE LEASE, I HAD ALREADY TURNED THE LEASE BACK IN AND WAS NO LONGER IN POSSESSION OF IT. NOW OVER A YEAR LATER SINCE THE THE BEGINNING OF THE RECALL AND STILL NO REPLACEMENT PIECE FOR MY RECALL ON AN OLDER MODEL IN HIGH HUMIDITY. I TURNED IN THE LEASE IN JULY OF 2016 AND GOT THE NOTICE ABOUT A WEEK AFTER TURNING IT IN AND NOW 7 MONTHS AFTER THAT AND STILL NO NEWS ON WHEN MY RECALL WILL BE DEALT WITH. SOME INFORMATION WOULD BE NICE TO OWNERS STILL WAITING FOR RECALLS.
NHTSA complaint #10949667 — an unverified report by a vehicle owner.
at 35,000 milesStamford, CT
FUEL/PROPULSION SYSTEM
SINCE THE NAME DID NOT ALLOW "D" IN IT. THIS IS ACTUALLY A 335D - DIESEL CAR. SERVICE ENGINE LIGHT CAME UP. THE CODE P02CE (CYLINDER 2 FUEL INJECTOR OFFSET LEARNING T MIN LIMIT) THE ISSUE IS THIS IS A REOCCURRING PROBLEM FOR ME AND NOW STARTS TO HAPPEN EVERY 6 MONTHS. LAST ONE WAS IN JULY 2016. LOOKS LIKE SOME DEFECTIVE SYSTEM. PLEASE LET ME KNOW HOW I CAN HANDLE THIS SCENARIO. THE BARELY HAS 35K MILES.
NHTSA complaint #10945639 — an unverified report by a vehicle owner.
at 36,500 milesDerry, NH
ELECTRICAL SYSTEM
DRIVERS DOOR WILL NOT UNLOCK AS A RESULT OF INTERIOR DOUBLE PULL ON HANDLE. NEED TO PRESS INTERIOR DOOR LOCK/UNLOCK BUTTON ON CENTER PANEL. COULD BE A SIGNIFICANT SAFETY ISSUE IF EMERGENCY EGRESS FROM VEHICLE IS NEEDED, OR ELECTRICAL POWER IS LOST. DEALER IS CLAIMING IT IS NOT A WARRANTED OR SAFETY RECALL ISSUE. VEHICLE HAS 36K MILES ON IT.
NHTSA complaint #10945016 — an unverified report by a vehicle owner.
Harrison, TN
AIR BAGS
TAKATA RECALL : SINCE FEBRUARY DEALER HAS BEEN UNABLE TO SUPPLY PART AND CANNOT PROVIDE A DATE REPAIR CAN BE MADE. I LIVE IN HOT HUMID CLIMATE AND CAR REMAINS OUTSIDE. IF I DIE IT WILL BE ONE IN A LONG LIST OF FATALITIES. DON'T WANT TO BE A STATISTIC.
NHTSA complaint #10934364 — an unverified report by a vehicle owner.
at 60,000 milesNorth East, MD
POWER TRAIN
BMW 335D AUTOMATIC WITH APPROX 60K MILES. WHILE DRIVING ON THE HIGHWAY AT APPROX 60 MPH, THE VEHICLE SUDDENLY BEGAN TO MAKE NOISE, SHAKE VIOLENTLY AND FILL WITH SMOKE. THE PASSENGER SIDE CURTAIN AIRBAGS WENT OFF FROM THE VIOLENT SHAKING. MY HUSBAND PILOTED IT ACROSS 2 LANES OF TRAFFIC TO THE SHOULDER. THE CENTER CONSOLE AND SHIFTER WERE LIFTED UP SEVERAL INCHES. WE WERE SHOCKED THAT WE DID NOT WRECK. WE SET THE EMERGENCY BRAKE AND CALLED BMW ROADSIDE ASSISTANCE. IT WAS TOWED TO THE NEAREST DEALERSHIP. THE DEALER SAID IT WAS 100% MECHANICAL FAILURE AND THE DRIVESHAFT BROKE AND CAUSED SIGNIFICANT DAMAGE TO THE TRANSMISSION AND THAT THEY COULD NOT REPAIR IT.
NHTSA complaint #10928459 — an unverified report by a vehicle owner.
at 60,000 milesNorth East, MD
AIR BAGS
BMW 335D AUTOMATIC WITH APPROX 60K MILES. WHILE DRIVING ON THE HIGHWAY AT APPROX 60 MPH, THE VEHICLE SUDDENLY BEGAN TO MAKE NOISE, SHAKE VIOLENTLY AND FILL WITH SMOKE. THE PASSENGER SIDE CURTAIN AIRBAGS WENT OFF FROM THE VIOLENT SHAKING. MY HUSBAND PILOTED IT ACROSS 2 LANES OF TRAFFIC TO THE SHOULDER. THE CENTER CONSOLE AND SHIFTER WERE LIFTED UP SEVERAL INCHES. WE WERE SHOCKED THAT WE DID NOT WRECK. WE SET THE EMERGENCY BRAKE AND CALLED BMW ROADSIDE ASSISTANCE. IT WAS TOWED TO THE NEAREST DEALERSHIP. THE DEALER SAID IT WAS 100% MECHANICAL FAILURE AND THE DRIVESHAFT BROKE AND CAUSED SIGNIFICANT DAMAGE TO THE TRANSMISSION AND THAT THEY COULD NOT REPAIR IT.
NHTSA complaint #10928459 — an unverified report by a vehicle owner.
at 60,000 milesNorth East, MD
UNKNOWN OR OTHER
BMW 335D AUTOMATIC WITH APPROX 60K MILES. WHILE DRIVING ON THE HIGHWAY AT APPROX 60 MPH, THE VEHICLE SUDDENLY BEGAN TO MAKE NOISE, SHAKE VIOLENTLY AND FILL WITH SMOKE. THE PASSENGER SIDE CURTAIN AIRBAGS WENT OFF FROM THE VIOLENT SHAKING. MY HUSBAND PILOTED IT ACROSS 2 LANES OF TRAFFIC TO THE SHOULDER. THE CENTER CONSOLE AND SHIFTER WERE LIFTED UP SEVERAL INCHES. WE WERE SHOCKED THAT WE DID NOT WRECK. WE SET THE EMERGENCY BRAKE AND CALLED BMW ROADSIDE ASSISTANCE. IT WAS TOWED TO THE NEAREST DEALERSHIP. THE DEALER SAID IT WAS 100% MECHANICAL FAILURE AND THE DRIVESHAFT BROKE AND CAUSED SIGNIFICANT DAMAGE TO THE TRANSMISSION AND THAT THEY COULD NOT REPAIR IT.
NHTSA complaint #10928459 — an unverified report by a vehicle owner.
Honolulu, HI
AIR BAGS
THIS RECALL CAME OUT IN FEB 2016 AND THE ESTIMATED RESOLUTION IS "BEGINNING OF 2017" MY VEHICLE REQUIRES SHIPMENT TO THE UK AND THE SHIPPING COMPANY WON'T DO IT UNLESS THE RECALL IS COMPLETE OR I RECEIVE A LETTER SAYING IT'S SAFE TO SHIP, WHICH BMW WON'T PROVIDE, BUT IT'S SAFE ENOUGH FOR ME TO DRIVE FOR 9 MONTHS?
NHTSA complaint #10928420 — an unverified report by a vehicle owner.
at 51,200 milesCape MAY Court House, NJ
ENGINE
NOVEMBER 25, 2016 APPROXIMATELY 17:44 (5:44 PM EST) MY 2011 BMW 335D STALLED WHILE DRIVING. "ENGINE MALFUNCTION REDUCED POWER" ALERT WAS ON SCREEN. I WAS ABLE TO RE-START IT, AND CONTINUED ON MY WAY. THIS IS A RE-OCCURRING DANGEROUS PROBLEM WITH THIS CAR. BMW NEEDS TO FIX THIS BEFORE SOMEBODY GETS KILLED.
NHTSA complaint #10927902 — an unverified report by a vehicle owner.
at 51,200 milesCape MAY Court House, NJ
FUEL/PROPULSION SYSTEM
NOVEMBER 25, 2016 APPROXIMATELY 17:44 (5:44 PM EST) MY 2011 BMW 335D STALLED WHILE DRIVING. "ENGINE MALFUNCTION REDUCED POWER" ALERT WAS ON SCREEN. I WAS ABLE TO RE-START IT, AND CONTINUED ON MY WAY. THIS IS A RE-OCCURRING DANGEROUS PROBLEM WITH THIS CAR. BMW NEEDS TO FIX THIS BEFORE SOMEBODY GETS KILLED.
NHTSA complaint #10927902 — an unverified report by a vehicle owner.
SAN Rafael, CA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 335. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM RECALL NOTIFICATION DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/06/2017
NHTSA complaint #10926832 — an unverified report by a vehicle owner.
at 50,309 milesCape MAY Court House, NJ
ENGINE
ENGINE DESIGN OF EXHAUST GAS RE-CIRCULATION CAUSES HEAVY CARBON BUILD UP ON INTAKE VALVES AND PORTS CAUSING LOSS OF POWER AND EXPENSIVE REPAIRS.
NHTSA complaint #10926715 — an unverified report by a vehicle owner.
EL Dorado Hills, CA
AIR BAGS
TL* THE CONTACT OWNS A 2011 BMW 335. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 03/08/17 *BF UPDATED 05/12/2017
NHTSA complaint #10924994 — an unverified report by a vehicle owner.
Santa ANA, CA
AIR BAGS
NHTSA RECALL NUMBER: 16V071 RECALL DATE: FEBRUARY 5, 2016 DRIVER'S FRONT AIR BAG: DURING AIR BAG DEPLOYMENT IN AN ACCIDENT, THE DRIVER'S FRONT AIR BAG MODULE MAY PRODUCE EXCESSIVE INTERNAL PRESSURE THAT COULD CAUSE THE INFLATOR TO RUPTURE. COMPLAINT: IT HAS NOW BEEN 8 MONTHS AND BMW STILL CANNOT TELL ME WHEN THE PARTS WILL COME IN. HERE IS WHAT CUSTOMERRELATIONS@BMWUSA.COM SAID IN AN EMAIL I RECEIVED TODAY: "AT THIS TIME, WE ARE NOT ABLE TO PROVIDE YOU WITH A TIMEFRAME AS TO WHEN PARTS MAY BECOME AVAILABLE." IS THIS ACCEPTABLE? [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10915041 — an unverified report by a vehicle owner.
at 81,000 milesOxnard, CA
ENGINE
AT 81,000 MILE THE CATALYTIC CONVERTER FAILED. IT IS UNCLEAR WHETHER THIS CAR HAD THE CATALYTIC CONVERTER REPLACED AS PART OF THE 2012 RECALL. THE SERVICE ENGINE SOON (SES) LIGHT HAD COME ON.
NHTSA complaint #10907166 — an unverified report by a vehicle owner.