2012 BMW 528XI engine problems

ENGINE AND ENGINE COOLING

The contact owns a 2012 BMW 528XI. The contact stated that while driving at an undisclosed speed, the vehicle came to a stop and the Automatic START/STOP feature activated; however, the engine failed to restart. The message "Drive Train Malfunction Error" was displayed. The vehicle was towed to the dealer, who determined that the timing chain had fractured, causing unknown parts to enter the engine. The contact was informed that the timing chain needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000.

NHTSA complaint #11758059 — an unverified report by a vehicle owner.

ENGINE

The vehicle suffered a sudden Drivetrain Malfunction and severe engine overheating while driving, resulting in a physically snapped camshaft and extensive iron shaving contamination in the oil pan (catastrophic engine failure).Ten months ago, an authorized dealership performed the official BMW Water Pump Safety Recall (NHTSA Campaign 24V608000). The vehicle has an active history of drivetrain malfunction fault codes dating back to January 2024. The failure of the recall remedy to safely maintain the cooling loop directly caused severe thermal stress and lubrication breakdown, leading to the camshaft fracturing. Additionally, this engine was under the VANOS Bolt Safety Recall (NHTSA Campaign 23V707000), which covers loosening valvetrain bolts known to break camshafts.This is a direct consequential safety failure resulting from defective recall components, causing sudden engine failure while operating on a public roadway. Vehicle is currently held at Fields BMW awaiting corporate inspection.

NHTSA complaint #11748598 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

The contact owns a 2012 BMW 528XI. The contact stated that while driving at various speeds, there was a misfire coming from the engine with the "Drivetrain Malfunction" message displayed. The contact later received a notification for an unknown recall, and a diagnostic test was performed however, no failure was found for the drivetrain. The recall repair was performed. Recently, the contact stated that the vehicle would shut off soon after it was started. The vehicle was taken to an independent mechanic where a diagnostic was performed; the diagnostic test discovered that the camshaft sensor was fractured, and metal shavings were found in the oil pan. The vehicle was then diagnosed with engine failure. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 128,900

NHTSA complaint #11745553 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

The contact owns a 2012 BMW 528XI. The vehicle was previously repaired under NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM), but the failure occurred. The contact stated that while driving at an undisclosed speed, the check coolant level warning light illuminated. The vehicle was taken to the dealer. The contact was informed that the recall repair was not yet available. However, the dealer installed a splash seal. The contact notified the manufacturer of the issue, and was referred to contact another dealer since parts for the recall repair were available. The vehicle was taken to a different dealer where the remedy was available, and the contact was informed that the recall was already completed. The vehicle was not repaired. The contact stated that the failure persisted. Most recently, there was smoke coming from the exhaust pipe, and the vehicle vibrated while driving. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was made aware of the issues, and the contact was referred to the local dealer. The contact stated that the dealer had committed fraud since the manufacturer paid for the recall to be completed. Prior to the failure, the contact had replaced the headlamp. The vehicle was taken to the dealer for maintenance, and afterwards, the vehicle was washed, and water entered the headlight and damaged the sensor. The failure mileage was approximately 155,000

NHTSA complaint #11715380 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

The contact owns a 2012 BMW 528XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); and the vehicle was taken to the dealer for the recall repair. The contact was informed that the recall repair had been performed. The contact stated that upon driving off the parking lot at the dealer and coming to a complete stop at the traffic light, the message "Drive Train Malfunction - Service to Nearest BMW Dealer as Convenient" was displayed. Additionally, the vehicle was significantly sluggish and failed to respond upon depressing the accelerator pedal. The vehicle was taken back to the dealer, where the contact was informed that the failure could be related to the coolant pump, and the part was not covered under the recall; however, the recall remedy information stated that the dealer would inspect and replace the water pump and plug connector as necessary, and would install a protective shield, free of charge. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 129,000.

NHTSA complaint #11654514 — an unverified report by a vehicle owner.

ENGINE

Car gave a Drivetrain Malfunction error and I was able to get the car to the mechanic I've used on the car since it was purchased. I was informed this week that there is now debris in the oil from the timing chain.

NHTSA complaint #11540095 — an unverified report by a vehicle owner.

ENGINE

The engine seized after paying it off I was told the timing chain jumped and hit a valve

NHTSA complaint #11515468 — an unverified report by a vehicle owner.

ENGINE

Car just wouldn't start one day. Drivetrain malfunction warning indicating timing chain replacement. Car just sits in my driveway. Will cost 6 grand to fix. Timing Chain failure probably effected my engine.

NHTSA complaint #11482792 — an unverified report by a vehicle owner.

ENGINE

While driving my car at about 30 miles per hour the engine suddenly seized up. There was no warning at all. I had it towed to the dealer, Baron BMW in Merriam Kansas. After evaluating the car they determined the engine failed and it was an issue of lack of oil. I had taken the car to this dealer prior to buying the car to make sure there were no problems. After their inspection I went ahead and bought the car. It had 40,528 miles. I had taken it to the same dealer for service for 3 years prior to the engine failure When the engine failed the mileage was 95,444. I talked with the dealer and let them know that I felt BMW should pay for replacement of the engine. They refused to do this so I was stuck with having to pay for another engine. After researching this issue I found out that there numerous issues with the engine and that several people had had the same problem. BMW was aware of this issue and chose not to do a recall as they should have . Instead the went ahead and made the decision to not do the recall and deal with the engine failures when the engines failed . This would be less expensive to do rather than do the recall which they should have done. So what they did was to sell the 528i model and let people drive the cars , knowing that a certain number of cars engines would fail. Since your organization is concerned about safety issues ,shouldn't you have taken some action once you became aware of the engine failure issue I would hope you could consider some kind of fine or whatever against BMW for putting a car out on the road knowing a certain number of engines would fail while people were driving . They were more concerned with profits rather than the safety of the public that would be driving their cars. While you are at it it would be good if you could fine BMW and have them reimburse the owners of these cars in which the engines failed! Thank you for your time and consideration. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11481795 — an unverified report by a vehicle owner.

ENGINE

With no prior warning or issues my car displayed a drive train error followed by a low pressure error and immediately lost power. The timing chain blew and destroyed the engine.

NHTSA complaint #11476197 — an unverified report by a vehicle owner.

ENGINE

While driving on the Grand Central Plwy, Queens, NY, a drive train motification came on and stated to drive moderately, right after the oil light came on. We were near a gas station, and added a quart of oil. The oil light went out, the car started without hesitation. We decided to go home, we got off the highway about a mile out, the car just stopped went into park and could not start again. It would crank over, but not connect. We were on a four lane road, luckily there was no one behind us, it could have been a terrible incident. The car was towed to a BMW dealership in Great Neck, NY and we were told it was either the engine or the timing chain and it was not worth fixing. The car was then towed to my mechanic, who stated there was a technical warning #N20 & N26 regarding the timing issue. Hoping something can be done

NHTSA complaint #11464318 — an unverified report by a vehicle owner.

ENGINE

in 2020 the engine started malfunctioning at 76,000 miles. I took it into the BMW dealership to get it inspected and they stated that it was a valve issue and charged replacement. After replacement, the engine lit would come on and I called the representative. He stated that it would need time to reset so I continued driving it. Eventually the light did not come on for some time. A year later in 2021 after driving to work the engine started to stall on my way to work on the highway. I since taken it back to BMW stating that it was less than 10,000 miles since the repair and I'm having engine troubles again. After talking to the BMW service representative, they stated that I will need a new engine because it is now blown. The engine only has 84,000 miles on it and I requested root cause analysis on the engine. After reviewing online, I discovered that this engine is mounted on multiple platforms BMW sold and is known to have issues since 2017 and a lawsuit in 2020, the same year I took my car to the BMW dealership for repairs. They neglected to inform me of the issue with the engine when I first took the car in and put my car back on the road with a faulty engine. Gross negligence by BMW.

NHTSA complaint #11428672 — an unverified report by a vehicle owner.

ENGINE

TL* THE CONTACT OWNS A 2012 BMW 528XI. THE CONTACT STATED WHILE DRIVING 80 MPH, THE VEHICLE SHUT-OFF. THE CONTACT PULLED OVER TO THE SIDE OF THE ROADWAY. THE CONTACT STATED THAT MESSAGE READ "DO NOT STOP VEHICLE, MAYBE UNABLE TO RESTART; CHARGING ERROR" WAS DISPLAYED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE SERPENTINE BELT TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WERE UNABLE TO ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.

NHTSA complaint #11407066 — an unverified report by a vehicle owner.

ENGINE

DRIVING DOWN THE STREET WHEN ALL OF A SUDDEN CAR SAYS DRIVE TRAIN MALFUNCTION I WAS STOPPED AT THE LIGHT ON A ONE WAY STREET ON 11/20/2020 WHEN THE CAR JUST DIED NO WARNING JUST SHUT OFF WOULDN'T START COULDN'T PUT IT IN NEUTRAL BLOCKED TRAFFIC FOR ABOUT 90 MINUTES BEFORE I COULD GET A TOW TRUCK TO REMOVE MY CAR. I HAVE A 2012 BMW 528XI WITH ABOUT 90K + MILES ON IT I WAS SO SCARED BECAUSE IT COULD HAVE HAPPENS TO ME ON THE HIGHWAY OR IN THE MIDDLE OF THE STREET AND I WOULD NO HAVE BEEN ABLE TO GET OUT OF HARMS WAY.

NHTSA complaint #11375692 — an unverified report by a vehicle owner.

ENGINE

WHEN TURNING MY CAR ON AND WHILE DRIVING ON THE HIGHWAY, MY CAR DISPLAYED A DRIVETRAIN MALFUNCTION ERROR. I TOOK THE CAR TO MY LOCAL BMW DEALER ON AUGUST 3, 2020 FOR SERVICE AND THEY DIAGNOSED THE CAR WITH A COMPUTER ERROR. THEY MADE A REPAIR TO THE COMPUTER AND TOLD ME IT WAS FIXED. THIS COST $350. ON AUGUST 7, I DROVE FROM MARYLAND TO SOUTH CAROLINA AND RECEIVED THE SAME DRIVETRAIN ERROR MESSAGE AND THE OIL SERVICE LIGHT WARNING CAME ON. WE HAD TO ADD A QUART OF OIL AND DRIVE SLOWLY PER THE DRIVETRAIN ERROR MESSAGE. AS SOON AS I RETURNED TO MARYLAND, I TOOK THE CAR BACK TO BMW OF ANNAPOLIS. THEY TOLD ME THAT THE FRONT END OF THE ENGINE WAS GONE AND THAT THEY WOULD NEED TO REBUILD THE MOTOR INCLUDING NEW TIMING CHAINS, CHAIN TENSIONER, CHAIN GUIDES, AND EXHAUST VANOS UNIT (A $6000 REPAIR). THE CAR ONLY HAD 72,000 MILES AND I HAD NEVER MISSED A SERVICE APPOINTMENT. BMW NORTH AMERICA OFFERED TO PAY HALF OF $6000 AFTER BEING CONTACTED BY BMW OF ANNAPOLIS. HOWEVER, I THOUGHT THAT BMW NORTH AMERICA SHOULD HAVE PAID THE ENTIRE AMOUNT BECAUSE THIS IS A KNOWN PROBLEM WITH THE 2012 BMW 528I AND I COULD HAVE HAD A MAJOR ACCIDENT. IN ADDITION, THIS CAR HAS HAD 2 PRIOR MAJOR RECALLS. I SENT BMW NORTH AMERICA A FORMAL COMPLAINT, BUT THEY STILL ONLY PAID $3000.

NHTSA complaint #11354780 — an unverified report by a vehicle owner.

ENGINE

MY 2012 528XI HAS 117K MILES ON IT. WHILE I WAS ON A LONG ROAD TRIP, DRIVING ON I-95 AT 1AM ON A FRIDAY NIGHT, WITHOUT ANY WEIRD ENGINE NOISES OR ANYTHING OUT OF THE NORM, THE CAR DISPLAYED A WARNING MESSAGE THAT SAID "DRIVETRAIN MALFUNCTION" IMMEDIATELY FOLLOWED BY WARNING "ENGINE OIL PRESSURE LOW" WARNING. WITHIN A FEW SECONDS, THE ENGINE SHUT OFF AND THE CAR TOLD ME TO PULL OVER SAFELY. LUCKILY, THERE WAS A NICE BIG SHOULDER AND THERE WAS NO TRAFFIC AROUND, SO I WAS ABLE TO SAFELY COAST TO A STOP. HAD THE CAR TOWED 100 MILES TO AN INDEPENDENT MECHANIC, AND HE SAID THERE WAS NO OIL PRESSURE, SO THERE WAS TOO MUCH FRICTION DUE TO LACK OF LUBRICATION, WHICH SEIZED THE CAMSHAFT AND CAUSED JUMPED TIMING. I'VE HAD A LOT OF "VERY UNUSUAL" (MECHANIC'S WORDS) ISSUES WITH THIS CAR, OF COURSE ALL OUT OF WARRANTY. AND NOW THE ENGINE IS COMPLETELY FRIED. I CAN SPEND ANOTHER $11K TO PUT A BRAND NEW ENGINE IN THERE, BUT THE CAR ITSELF ISN'T WORTH $11K ANYMORE. LOTS OF OTHER PEOPLE HAVE THE SAME ISSUE. HASN'T BEEN REPORTED TO NHTSA BUT CAN FIND IT ON BMW ENTHUSIAST FORUMS (LIKE BIMMERFEST DOT COM).

NHTSA complaint #11340527 — an unverified report by a vehicle owner.

ENGINE

VEHICLE MESSAGED ME WHILE DRIVING THAT OIL PRESSURE WAS LOW. STOPPED, AND RESTARTED WITH NO ISSUES. INVESTIGATED ONLINE AND DISCOVERED THAT THE ENGINE HAD A WELL KNOWN PROBLEM WITH THE TIMING GUIDES BECOMING BRITTLE AND DISINTEGRATING SENDING PARTS INTO THE SPROCKETS AND THE OIL SENSORS. ALSO CHAIN MAKES A WHINING NOISE IF AFFECTED. HAD THE VEHICLE TOWED TO DEALERSHIP WHERE THE TIMING CHAIN GUIDES WERE DIAGNOSED AS BEING THE PROBLEM. OUT OF EXTENDED WARRANTY (7YR/70K) BY ONE YEAR AND 5K MILES. BMW KNOWS OF THE PROBLEM AND REFUSES TO VOLUNTARILY RECALL AFFECTED VEHICLES. COULD RESULT IN CATASTROPHIC ENGINE FAILURE AT HIGHWAY SPEEDS AND RESULT IN A SERIOUS ACCIDENT.

NHTSA complaint #11331548 — an unverified report by a vehicle owner.

ENGINE

TL* THE CONTACT OWNS A 2012 BMW 528XI. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE DRIVE TRAIN MALFUNCTION WARNING LIGHT ILLUMINATED. THE VEHICLE COASTED TO THE SIDE OF THE ROADWAY AND LOSS MOTIVE POWER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT CALLED THE GLOBAL IMPORTS BMW LOCATED AT 500 INTERSTATE N PKWY, ATLANTA, GA 30339, (800) 294-1853, AND WAS TOLD THAT THE TIMING CHAIN FAILURE CAUSED THE ENGINE TO FAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE SERVICE DIRECTOR OF THE SAME DEALER. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.

NHTSA complaint #11330521 — an unverified report by a vehicle owner.

ENGINE

I BOUGHT A CERTIFIED BMW AND HAD CONTINUOUS ISSUES WITH MY ENGINE, CONSTANTLY REFILLING THE OIL, EVEN AFTER SERVICE. AFTER TAKING THIS TO THE DEALER, I WAS TOLD THAT EVERYTHING WAS FINE AND THERE WEREN'T ANY ISSUES. ALL OF THIS FINALLY CAME TO A HEAD-ON SUNDAY, 6/21/2020 WHEN MY CAR FINALLY CAME TO AN ABRUPT STOP. AFTER TOWING, I WAS TOLD THAT THIS IS A TIMING CHAIN ISSUE AND WOULD COST ME $7,400 WHICH WOULDN'T NECESSARILY REMEDY THE ISSUE, I HEARD THIS COULD REACH TOWARDS 15-20K. I FIND THIS HARD TO BELIEVE AFTER HAVING ONLY DRIVEN THIS CAR ON AVG 8K/YEAR AND HAVING ROUGHLY 84K MILES IN TOTAL. MY EXPERIENCE WITH BMW HAS SINCE BEEN PAINFUL TO SAY THE LEAST SINCE. I'VE HAD THIS TOWED TWICE IN 2 DAYS, BEEN GIVEN AN ULTIMATUM ON EITHER FIXING THE VEHICLE OR BUYING A NEW ONE - WHEN ASKING FOR A LOANER, I WAS TOLD THAT I NEEDED CONTACT ENTERPRISE AND RESERVE ONE ON MY OWN. I'VE OWNED MULTIPLE GERMAN CARS AND NEVER HAD TO DEAL WITH THIS LEVEL OF UNPROFESSIONALISM.

NHTSA complaint #11330703 — an unverified report by a vehicle owner.

ENGINE

I HAD ISSUES WITH MY CAR WHILE DRIVING AND WHEN TAKEN TO THE DEALER FOR CHECK, THEY MENTIONED MY TIMING CHAIN AND ENGINE HAS SOME ISSUES AND NEEDS TO BE REPLACED WITH AN ESTIMATE OF $14000 WHILE THE CAR LOAN I HAD ON IT WAS $12000. THIS IS RIDICULOUS AS WE ALREADY KNOW BMW 2012 MODELS HAVE ENGINE ISSUES.

NHTSA complaint #11322939 — an unverified report by a vehicle owner.

ENGINE

MY 2012 BMW 528 XI ENGINE N20 JUST GRENADED ITSELF DUE TO THE ISSUE IN THIS LINK BELOW AND NOTICED YOU HAD A CLASS ACTION SUIT THAT LET BMW COVER CUSTOMERS UPTO 7YR/70K MILES. I HAD TO SHELL OUT 7000 FOR REPLACEMENT ENGINE. MINE FAILED JUST OVER 70K MILES AND THERE ARE NUMEROUS OTHER CUSTOMERS IN THE SAME BOAT BASED ON WHAT I AM READING IN THE FORUMS. IS THERE ANOTHER CLASS ACTION LAWSUIT THAT COULD BE FILED TO COVER THESE CUSTOMERS SO THAT BMW EXTENDS WARRANTY TO 10YR /120K FOR THESE FAULTY ENGINES. BMW ENGINE CHAIN DEFECTS CLASS ACTION LAWSUIT IS WILLIAMS, ET AL. V. BMW OF NORTH AMERICA LLC, ET AL., CASE NO. 2:17-CV-11567, IN THE U.S. DISTRICT COURT FOR THE DISTRICT OF NEW JERSEY. HTTPS://WWW.CARCOMPLAINTS.COM/NEWS/2017/BMW-N20-N26-ENGINE-LAWSUIT-BLAMES-TIMING-CHAINS.SHTML

NHTSA complaint #11319080 — an unverified report by a vehicle owner.

ENGINE

WITH ONLY 76K MILES WHILE DRIVING ON HIGHWAY WITH NO WARNING DRIVETRAIN MALFUNCTION COMES ON CAR STOPS. BROUGHT TO BMW AND WAS TOLD OIL WAS DARK WITH PIECES OF SHRED METAL AND ENGINE NEEDS TO BE REPLACE FOR OVER $10,000. WAS SO CONFUSED DUE TO HAVING A OIL CHANGE LESS THEN 1 MONTH AGO. NOW CALL IS SITTING BECAUSE I CAN'T AFFORD TO REPLACE ENGINE AND STILL OWE MONEY ON CAR WHICH NO ONE WILL TAKE DUE TO IT NOT DRIVING.

NHTSA complaint #11311318 — an unverified report by a vehicle owner.

ENGINE

DRIVETRAIN MALFUNCTION LIGHT CAME ON AND NOW THE CAR TAKES A LONG TIME TO GET UP TO ANY DECENT SPEED. PROBABLY 0-35 IN ABOUT 10 SECONDS. I WAS ADVISED BY A SERVICE CENTER THAT TIMING CHAIN FAILURE IS IMMINENT AND I WOULD NEED TO PAY $8000 TO REPLACE THE MOTOR ON A CAR FOR WHICH I OWED $11000, THAT AT THE TIME WAS ONLY WORTH ABOUT $4000. AS OF TODAY, IT'S WORTH ABOUT $800 WITH A $3800 BALANCE ON THE NOTE. OVERPRICED SCHEDULED MAINTENANCE AND COSTLY REPAIRS WERE ALL PERFORMED AS THEY SHOULD HAVE BEEN.

NHTSA complaint #11307662 — an unverified report by a vehicle owner.

ENGINE

MY 2012 BMW 528 XDRIVE SUDDENLY GOT A WARNING LOW OIL PRESSURE FOLLOWS BY DRIVE TRAIN MALFUNCTION, AND SLOWS DOWN-WENT ON NEUTRAL AND STOP IN THE MIDDLE OF THE ROAD. ALL THAT HAPPENED WITHIN LESS THAN A MINUTE. I GOT IT TOWED TO THE BMW DEALERSHIP FOR A DIAGNOSTIC AND THEY TOLD ME THAT THE TIMING CHAIN GUIDE HAS BROKEN APART, TIMING CHAIN CAME OFF, JUMPED TIME, STARVED ENGINE FOR OIL & CONTAMINATED ENGINE AND WILL REQUIRE A WHOLE NEW ENGINE REPLACE WHICH WILL COST AROUND $13756.56 +LABOR+TAX MY TOTAL WAS $ 16456. I FOUND OUT I AM NOT ALONE AND THIS IS A KNOWN PROBLEM WITH BMW OF THIS MAKE AND MODEL. I ALSO CALLED THE BMW NORTH AMERICA THEY TOLD ME THAT THE EXTENDED WARRANTY WAS ONLY UP TO 70,000 MILES AND THEY CAN NOT DO ANYTHING ABOUT IT, MY CAR FAILS AT 105K MILES. I THINK BMW MUST STAND BEHIND THERE PRODUCT. WE CAN NOT BUY AN EXPENSIVE CAR LIKE BMW WITH AN ENGINE LIFE IS LESS THAN 8YRS.

NHTSA complaint #11258583 — an unverified report by a vehicle owner.

ENGINE

TL* THE CONTACT OWNS A 2012 BMW 528XI. ONCE THE VEHICLE WAS STARTED, THE CONTACT HEARD AN ABNORMAL WINDING NOISE COMING FROM THE ENGINE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BMW OF CATONSVILLE (6700 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228, (844) 221-1352) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED PARTIAL ASSISTANCE WITH THE REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.

NHTSA complaint #11255319 — an unverified report by a vehicle owner.

ENGINE

MY 528XI WAS BEING DRIVEN AT HIGH SPEED WHEN ENGINE BUCKED AND SEIZED. MANAGED WHILE THIS WAS HAPPENING TO GET TO EMERGENCY AREA. CAR DIED, NO NEUTRAL/ TOWED TO DEALER 12/31/18. COMPUTER SHOWED WITH NO WARNING LOW OIL PRESSURE FOLLOWED IMMEDIATELY BY DRIVE CHAIN FAILURE. HAD TO FIGHT TO GET ENGINE REPLACED WITH REMANUFACTURED ENGINE AND ASK FOR TURBO TO BE REPLACED. 6/22/19 CR DIED AGAIN WOULD NOT START, JUMPED STARTED DROVE TO DEALER AND DIES AGAIN. TOLD NEED D NEW BATTERY. 6/30/19 CAR ONCE AGAIN STOPPED DEAD ON MAJOR ROAD, NO WARNING. NOW THEY SAY I NEED A NEW FUEL PUMP.

NHTSA complaint #11229338 — an unverified report by a vehicle owner.

ENGINE

I WAS STOPPED AT A RED LIGHT MAKING A LEFT HAND TURN WHEN THE VEHICLE POWERED OFF WITH A WARNING OF A DRIVE TRAIN MALFUNCTION. THE VEHICLE DID NOT RESTART AND I WAS STRANDED IN 10 DEGREE TEMPERATURE FOR 2 HOURS WAITING FOR A TOW. I HAD NO WARNING LIGHT PRIOR AND AM NOW TOLD I NEED AN ENTIRE NEW ENGINE.

NHTSA complaint #11171488 — an unverified report by a vehicle owner.

ENGINE

AT 96,000 MILES AND 6.5 YEARS MY CAR WITH NO WARNING, THE LOW OIL PRESSURE LIGHT CAME ON AND THE CAR IMMEDIATELY SHUT DOWN. LUCKILY FOR ME, I WAS TRAVELING ON A ROAD WITH LITTLE TRAFFIC WHICH WAS FORTUNATE AS I USUALLY TRAVEL ON I95. I TOOK IT TO THE BMW DEALER AND HE STATED I NEEDED A NEW ENGINE AS THE TIMING CHAIN BROKE AND LEFT SHARDS OF METAL IN THE ENGINE.. BMW HAS PROOF THAT THE MAINTENANCE WAS COMPLETED TIMELY ON THE CAR. THE COST IS $11,250 TO REPLACE THE ENGINE AND THE DEALER AND BMW WILL ONLY DECREASE TO $8,000. THE AUTOMOTIVE REPAIR FACILITY STATED THAT THEY SEE AT LEAST ONE OF THESE PER WEEK. THIS WAS A NEW ENGINE THAT BMW CAME OUT WITH IN 2011. THEY INCREASED THE WARRANTY TO 7 YEARS 70K MILES DUE TO ISSUES BUT I'M OVER ON MILES. THIS IS A HUGE SAFETY ISSUE AND SHOULD RESULT IN A RECALL. ISSUES ARE ABOUND ON-LINE AND BMW WILL NOT TAKE RESPONSIBILITY. THIS ISSUE HAS HAD TO RESULT IN DEATHS AND INJURIES. BMW SHOULD BE HELD ACCOUNTABLE AND BE REQUIRED TO FIX THESE ISSUES. THIS IS NOT AN ANOMALY.

NHTSA complaint #11170471 — an unverified report by a vehicle owner.

ENGINE

I FOUND THE NOISE FROM THE ENGINE AND TOOK INTO THE DEALER(PATRICK BMW) WITH TOWING. THEY FOUND OUT THAT THE TIMING CHAIN AND GUIDE WERE BROKEN INSIDE THE ENGINE. I NEED TO REPLACE THE ENGINE. BMW HAS EXTENDED A WARRANTY TO 70K MILES REGARDING THIS PROBLEMS. MY MILEAGE IS 89K. THERE ARE MANY 5 SERIES BMW HAS THESE PROBLEMS WHEN THEY REACHED BETWEEN 90K AND 100K. BMW ALREADY KNEW ABOUT THIS PROBLEMS AND HAVE EXTENDED TO 70K MILES. THEY ARE TRYING TO GIVING THE GESTURE TO THE CONSUMER BUT IT DOES NOT RESOLVE ANY PROBLEMS AT ALL IF IT DOES COVER BY 70K MILES. AGAIN THESE PROBLEMS USUALLY THE OCCURS BETWEEN 90K AND 100K MILES. BMW HAS REALIZED THIS BUT DID NOT FIX THE PROBLEMS. I AM PAYING MORE MONEY TO A LUXURY CAR BUT THEY ARE NOT QUALIFIED.

NHTSA complaint #11156526 — an unverified report by a vehicle owner.

ENGINE

TL* THE CONTACT OWNS A 2012 BMW 528XI. THE CONTACT STATED THAT THE BOLTS PREMATURELY FRACTURED OR LOOSENED FOR THE CAM SHAFT AND TIMING CHAIN. THE VEHICLE WAS DIAGNOSED AT HERRIN-GEAR BMW OF JACKSON (1685 HIGH ST, JACKSON, MS 39202, (601) 354-2269). THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURER SERVICE CAMPAIGN AND THERE WAS NO MANUFACTURER RECALL ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

NHTSA complaint #11042617 — an unverified report by a vehicle owner.