FaultScore report
Owners have filed 31 complaints about the 2007 BMW 650I with NHTSA between 2007 and 2022. The largest single group is the electrical system. Across this model's run it ranks 2 of 5 worst.
FaultScore 68/100
Higher is worse. Measured against the other years of the BMW 650I.
How this is worked out31
Complaints
1
Crashes reported
5
Fires reported
1
Injuries reported
1 complaint reports a death.
60,000 mi
Median mileage at failure
Half of reported failures happened before this
19%
Failed under 36,000 miles
Inside a typical bumper-to-bumper warranty
The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.
Click any bar to open that year's report.
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
1 crashes, 0 fires · median 50,000 mi
0 crashes, 2 fires · median 84,000 mi
Median failure at 48,500 miles
Median failure at 60,000 miles
Median failure at 56,000 miles
0 crashes, 2 fires · median 97,500 mi
Median failure at 20,425 miles
Median failure at 51,571 miles
Median failure at 66,500 miles
Median failure at 100,000 miles
0 crashes, 1 fires
Median failure at 117,250 miles
Median failure at 37,000 miles
Odometer readings owners gave when they filed. About half of all complaints include one.
A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.
Reports where the owner recorded a crash, a fire, an injury or a death.
EXTERIOR LIGHTING
My bmw start smoking from the inside then caught on fire it was a electric fire on the light module
NHTSA complaint #11460289 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
My bmw start smoking from the inside then caught on fire it was a electric fire on the light module
NHTSA complaint #11460289 — an unverified report by a vehicle owner.
SEATS
ON SATURDAY, FEBRUARY 11, 2017, AT APPROXIMATELY 4:30 PM, I HAD DRIVEN ABOUT 1/2 MILE FROM HOME WHEN I BEGAN TO SMELL SOMETHING BURNING. I WAS ON A TWO-LANE HIGHWAY, IN A 55 MPH ZONE (E. COLONIAL HWY, GOING FROM LEESBURG TO HAMILTON). I LOOKED AROUND ME, INSIDE THE CAR, AND SAW NOTHING THAT WOULD PRODUCE THAT KIND OF SMELL. I WONDERED IF I WAS SMELLING SOMETHING OUTSIDE. THEN, WITHIN SECONDS OF THAT THOUGHT, I STARTED TO SEE SMOKE RISING, ORIGINATING FROM UNDER MY LEFT ELBOW. I WAS STILL DRIVING, AND COULD NOT SEE THE SOURCE OF THE SMOKE. BUT, THE SMELL OF BURNING AND THE STREAM OF SMOKE CONTINUED TO GROW STRONGER. AT THIS POINT, I WAS APPROXIMATELY A MILE FROM MY HOME AND I PULLED INTO A PARKING LOT (THE HARMONY PARK AND RIDE LOT). I GOT OUT OF THE CAR AND SAW A BURN MARK IN THE LOWER THIRD OF THE DRIVER'S SEAT BACK, IN THE PANEL OF THE SEAT NEAREST TO THE WINDOW. THE MARK WAS SLIGHTLY LARGER THAN THE BURN MARK A CIGARETTE MIGHT MAKE. INSIDE THE BURN MARK, I COULD SEE A SMALL, RED, EMBER-LIKE LIGHT GLOWING. I THEN TURNED OFF THE ENGINE. I COULD NO LONGER SEE THE EMBER-LIKE LIGHT, AND EVENTUALLY, THE SMOKE STOPPED. I CALLED THE SERVICE DEPARTMENT OF THE BMW DEALERSHIP IN FAIRFAX FOR GUIDANCE. THEY SUGGESTED I HAVE THE CAR TOWED TO THEM FOR DIAGNOSTICS. I FOLLOWED THEIR ADVICE. THOUGH THE TECHNICIAN THAT I SPOKE WITH HADN'T HANDLED OR HEARD OF A SITUATION LIKE THIS, HE SUSPECTED THE LUMBAR HEATING PAD IN THE SEAT BACK HAD MALFUNCTIONED.
NHTSA complaint #10954641 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BMW 650I. WHILE PARKED, THE POSITIVE WIRES IN THE VEHICLE CAUGHT FIRE. IT WAS UNKNOWN HOW THE FIRE WAS EXTINGUISHED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.
NHTSA complaint #10716249 — an unverified report by a vehicle owner.
SEATS
SMELT SMOKE IN THE CAR AND REALIZED IT WAS COMING FROM THE DRIVERS SEAT. THE SEAT WARMER OVERHEATED TO THE POINT IT BURNT THRU THE SEAT AND WAS CAUSING THE SMOKE AND YOU COULD SEE THE WIRE WAS GLOWING RED HOT.
NHTSA complaint #10653131 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
AS A RESULT OF THE CAR ACCIDENT THE DRIVER OF THE CAR WAS SEVERELY INJURED AND THE PASSENGER PASSED AWAY, BECAUSE THE AIRBAGS DID NOT OPEN. THE POLICE REPORT AND THE INDEPENDENT EXPERTS HAVE CONFIRMED THAT THE BMW M6 MODEL CARS HAVE FACTORY DEFECT AND THE AIRBAGS IN MOST OF THE CASES DO NOT OPEN. WE HAVE ADDRESSED THE BMW GROUP AS WELL AS BMW DEALER COMPANY, WHERE THE VEHICLE WAS PURCHASED, BUT THEY SIMPLY IGNORE OUR INQUERY. PLEASE ADVISE WHO CAN WE CONTACT IN THIS CASE. THANKS YOU IN ADVANCE.
NHTSA complaint #10367827 — an unverified report by a vehicle owner.
In the owners' own words, exactly as filed with NHTSA.
EXTERIOR LIGHTING
My bmw start smoking from the inside then caught on fire it was a electric fire on the light module
NHTSA complaint #11460289 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
My bmw start smoking from the inside then caught on fire it was a electric fire on the light module
NHTSA complaint #11460289 — an unverified report by a vehicle owner.
AIR BAGS
2007 BMW 650I. CONSUMER WRITES IN REGARDS TO DEFECTIVE PASSENGER SIDE AIR BAG. THE CONSUMER STATED THE OUTLINE OF THE AIRBAG WAS VISIBLE THROUGH THE DASHBOARD. THIS WAS CREATING MOISTURE AND A CRACK WAS FORMING. THE DEALER WAS CONTACTED, BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE.
NHTSA complaint #11448197 — an unverified report by a vehicle owner.
AIR BAGS
NOVEMBER 2019 I WAS DRIVING DOWN NORTH TRYON AN MY CAR JUST SHUT DOWN OUT OF NO WHERE, AND I ALSO HAVE A COOLANT PROBLEM . MY CONTACT # IS [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11301755 — an unverified report by a vehicle owner.
ENGINE
NOVEMBER 2019 I WAS DRIVING DOWN NORTH TRYON AN MY CAR JUST SHUT DOWN OUT OF NO WHERE, AND I ALSO HAVE A COOLANT PROBLEM . MY CONTACT # IS [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11301755 — an unverified report by a vehicle owner.
SEAT BELTS
DASHBOARD COMPLETELY CRACKED! SAME PROBLEM WITH CAR NOT STARTING LIGHTS ON DAS FLASHING ! BOUGHT IT USED 4 YRS AGO ON 3RD BATTERY SEVERS THOUSAND DOLLARS LATER I JUST PICKED UP AT SERVICE CENTER AGAIN . DON'T KNOW WHERE ELSE TO GO WITH THIS, PLEASE HELP!!! THANKS
NHTSA complaint #11190027 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
DASHBOARD COMPLETELY CRACKED! SAME PROBLEM WITH CAR NOT STARTING LIGHTS ON DAS FLASHING ! BOUGHT IT USED 4 YRS AGO ON 3RD BATTERY SEVERS THOUSAND DOLLARS LATER I JUST PICKED UP AT SERVICE CENTER AGAIN . DON'T KNOW WHERE ELSE TO GO WITH THIS, PLEASE HELP!!! THANKS
NHTSA complaint #11190027 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
DASHBOARD COMPLETELY CRACKED! SAME PROBLEM WITH CAR NOT STARTING LIGHTS ON DAS FLASHING ! BOUGHT IT USED 4 YRS AGO ON 3RD BATTERY SEVERS THOUSAND DOLLARS LATER I JUST PICKED UP AT SERVICE CENTER AGAIN . DON'T KNOW WHERE ELSE TO GO WITH THIS, PLEASE HELP!!! THANKS
NHTSA complaint #11190027 — an unverified report by a vehicle owner.
SEATS
ON SATURDAY, FEBRUARY 11, 2017, AT APPROXIMATELY 4:30 PM, I HAD DRIVEN ABOUT 1/2 MILE FROM HOME WHEN I BEGAN TO SMELL SOMETHING BURNING. I WAS ON A TWO-LANE HIGHWAY, IN A 55 MPH ZONE (E. COLONIAL HWY, GOING FROM LEESBURG TO HAMILTON). I LOOKED AROUND ME, INSIDE THE CAR, AND SAW NOTHING THAT WOULD PRODUCE THAT KIND OF SMELL. I WONDERED IF I WAS SMELLING SOMETHING OUTSIDE. THEN, WITHIN SECONDS OF THAT THOUGHT, I STARTED TO SEE SMOKE RISING, ORIGINATING FROM UNDER MY LEFT ELBOW. I WAS STILL DRIVING, AND COULD NOT SEE THE SOURCE OF THE SMOKE. BUT, THE SMELL OF BURNING AND THE STREAM OF SMOKE CONTINUED TO GROW STRONGER. AT THIS POINT, I WAS APPROXIMATELY A MILE FROM MY HOME AND I PULLED INTO A PARKING LOT (THE HARMONY PARK AND RIDE LOT). I GOT OUT OF THE CAR AND SAW A BURN MARK IN THE LOWER THIRD OF THE DRIVER'S SEAT BACK, IN THE PANEL OF THE SEAT NEAREST TO THE WINDOW. THE MARK WAS SLIGHTLY LARGER THAN THE BURN MARK A CIGARETTE MIGHT MAKE. INSIDE THE BURN MARK, I COULD SEE A SMALL, RED, EMBER-LIKE LIGHT GLOWING. I THEN TURNED OFF THE ENGINE. I COULD NO LONGER SEE THE EMBER-LIKE LIGHT, AND EVENTUALLY, THE SMOKE STOPPED. I CALLED THE SERVICE DEPARTMENT OF THE BMW DEALERSHIP IN FAIRFAX FOR GUIDANCE. THEY SUGGESTED I HAVE THE CAR TOWED TO THEM FOR DIAGNOSTICS. I FOLLOWED THEIR ADVICE. THOUGH THE TECHNICIAN THAT I SPOKE WITH HADN'T HANDLED OR HEARD OF A SITUATION LIKE THIS, HE SUSPECTED THE LUMBAR HEATING PAD IN THE SEAT BACK HAD MALFUNCTIONED.
NHTSA complaint #10954641 — an unverified report by a vehicle owner.
STEERING
ELECTRIC STEERING WHEEL LOCK MALFUNCTION. STEERING WHEEL CANNOT BE UNLOCKED/LOCKED. ENGINE STALLED, STEERING WHEEL TEMPORARILY LOCKED. ENGINE CANNOT BE RESTARTED. THE CAR WAS MOVING WHEN WARNING LIGHT CAME ON WHILE PULLING INTO SHOPPING CENTER PARKING LOT. CALLED AAA AND HAD CAR TAKEN BY FLATBED TO HUDSON VALLEY BMW IN POUGHKEEPSIE, NY 12601 AT ABOUT 14:30 HRS 11/12/2016.
NHTSA complaint #10925620 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
ELECTRIC STEERING WHEEL LOCK MALFUNCTION. STEERING WHEEL CANNOT BE UNLOCKED/LOCKED. ENGINE STALLED, STEERING WHEEL TEMPORARILY LOCKED. ENGINE CANNOT BE RESTARTED. THE CAR WAS MOVING WHEN WARNING LIGHT CAME ON WHILE PULLING INTO SHOPPING CENTER PARKING LOT. CALLED AAA AND HAD CAR TAKEN BY FLATBED TO HUDSON VALLEY BMW IN POUGHKEEPSIE, NY 12601 AT ABOUT 14:30 HRS 11/12/2016.
NHTSA complaint #10925620 — an unverified report by a vehicle owner.
SEAT BELTS
MY BMW HAD 2 SEAT BELTS LATCHING MECHANISMS THAT WERE DEFECTIVE AND HAD TO BE REPLACED. I AM WONDERING IF THIS IS A COMMON OCCURRENCE WITH THE MAKE AND/OR MODEL THAT SHOULD BE RECALLED. ONE WAS FOR A REAR SEAT BELT SEVERAL YEARS AGO (APPROX 2011) AND THE OTHER WAS A DRIVERS SIDE SEAT BELT THAT HAPPENED IN 2016.
NHTSA complaint #10904767 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 BMW 650I. WHILE DRIVING AT VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE VEHICLE BEFORE REAR ENDING ANOTHER VEHICLE. THE CONTACT ALSO STATED THAT WHILE ATTEMPTING TO ACCELERATE, THERE WOULD BE THROTTLE LAG AND THE VEHICLE WOULD HESITATE TO MOVE AFTER THE INDEPENDENT ACCELERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 117,250.
NHTSA complaint #10816722 — an unverified report by a vehicle owner.
POWER TRAIN
VEHICLE DOWN SIFTED WHILE IN AUTOMATIC MODE TO SAFE MODE. THE VEHICLES TRANSMISSION DOWN SHIFTED WHILE OPERATING AT 75 MPH ON BELTWAY. VEHICLE IMMEDIATELY SHIFTED INTO "LIMP" MODE WITH SPEEDS LIMITATION. THIS TRANSMISSION FAILURE IS COMMON WITH THIS ZF TRANSMISSION THAT IS A SHIFTABLE AUTOMATIC MODEL. .
NHTSA complaint #10811401 — an unverified report by a vehicle owner.
STEERING
TL* THE CONTACT OWNS A 2007 BMW 650I. THE CONTACT STATED THAT WHILE ATTEMPTING TO RESTART THE VEHICLE, THE IGNITION FAILED WHILE THE LOCK STEERING WHEEL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.
NHTSA complaint #10783343 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BMW 650I. THE CONTACT STATED THAT WHILE ATTEMPTING TO RESTART THE VEHICLE, THE IGNITION FAILED WHILE THE LOCK STEERING WHEEL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.
NHTSA complaint #10783343 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BMW 650I. WHILE PARKED, THE POSITIVE WIRES IN THE VEHICLE CAUGHT FIRE. IT WAS UNKNOWN HOW THE FIRE WAS EXTINGUISHED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.
NHTSA complaint #10716249 — an unverified report by a vehicle owner.
SEATS
SMELT SMOKE IN THE CAR AND REALIZED IT WAS COMING FROM THE DRIVERS SEAT. THE SEAT WARMER OVERHEATED TO THE POINT IT BURNT THRU THE SEAT AND WAS CAUSING THE SMOKE AND YOU COULD SEE THE WIRE WAS GLOWING RED HOT.
NHTSA complaint #10653131 — an unverified report by a vehicle owner.
SEAT BELTS
THE PASSENGER SEAT MAT SENSOR IS DEFECTIVE AND CANNOT TELL WHEN A PASSENGER IS SEATED, THEREFORE, NOT ALLOWING A PASSENGER AIR BAG TO DEPLOY. THE SRS AIR BAG WARNING LIGHT APPEARS. THE PASSENGER SEAT HAS NOT BEEN TAMPERED WITH, RARELY BEEN SAT IN, AND THE DEFECT CANNOT BE ATTRIBUTED TO ANY ERROR ON MY PART. "RESTRAINT PASSENGER MALFUNCTION" IS COVERING MY DISPLAY.
NHTSA complaint #10632557 — an unverified report by a vehicle owner.
AIR BAGS
THE PASSENGER SEAT MAT SENSOR IS DEFECTIVE AND CANNOT TELL WHEN A PASSENGER IS SEATED, THEREFORE, NOT ALLOWING A PASSENGER AIR BAG TO DEPLOY. THE SRS AIR BAG WARNING LIGHT APPEARS. THE PASSENGER SEAT HAS NOT BEEN TAMPERED WITH, RARELY BEEN SAT IN, AND THE DEFECT CANNOT BE ATTRIBUTED TO ANY ERROR ON MY PART. "RESTRAINT PASSENGER MALFUNCTION" IS COVERING MY DISPLAY.
NHTSA complaint #10632557 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING
ON A ROUTINE CHECK, MY 2007 BMW 650I WAS DIAGNOSED TO HAVE AN OIL LEAK FROM THE BRAKE VACUUM PUMP. THIS LEAK PROGRESSED UNTIL ONE DAY THE SMELL OF BURNING OIL WAS ENCOUNTERED FOR A FEW SECONDS. I WAS TOLD REPLACEMENT WOULD BE 1000 DOLLARS; THUS I LOOKED TO BUY AND REPLACE THE PART MYSELF. HOWEVER, UPON SEARCHING FOR THE PART, I CAME ACROSS RECALL NO. 10V-446, AS APPARENTLY MANY 6 AND 7-SERIES HAVE EXPERIENCED A VACUUM PUMP LEAK. EVEN THOUGH MY CAR (E63) FIT THE RECALL DATES, I WAS TOLD BY MY DEALER AND BMW NORTH AMERICA THAT SINCE MY ENGINE WAS N62TU AND NOT N62T, IT WOULD NOT BE COVERED. THIS IS QUITE REMARKABLE CONSIDERING THIS VACUUM PUMP LEAK IS PRECISELY THE ISSUE I HAVE BEEN DEALING WITH OVER THE LAST YEAR AND THE BRAKE VACUUM PUMP/LINING IN THIS ENGINE MODEL HAS EXACTLY THE SAME PARTS AND SETUP AS THE RECALLED SYSTEM AND IN MY VIEW, SHOULD THUS BE COVERED.
NHTSA complaint #10610838 — an unverified report by a vehicle owner.
SERVICE BRAKES
ON A ROUTINE CHECK, MY 2007 BMW 650I WAS DIAGNOSED TO HAVE AN OIL LEAK FROM THE BRAKE VACUUM PUMP. THIS LEAK PROGRESSED UNTIL ONE DAY THE SMELL OF BURNING OIL WAS ENCOUNTERED FOR A FEW SECONDS. I WAS TOLD REPLACEMENT WOULD BE 1000 DOLLARS; THUS I LOOKED TO BUY AND REPLACE THE PART MYSELF. HOWEVER, UPON SEARCHING FOR THE PART, I CAME ACROSS RECALL NO. 10V-446, AS APPARENTLY MANY 6 AND 7-SERIES HAVE EXPERIENCED A VACUUM PUMP LEAK. EVEN THOUGH MY CAR (E63) FIT THE RECALL DATES, I WAS TOLD BY MY DEALER AND BMW NORTH AMERICA THAT SINCE MY ENGINE WAS N62TU AND NOT N62T, IT WOULD NOT BE COVERED. THIS IS QUITE REMARKABLE CONSIDERING THIS VACUUM PUMP LEAK IS PRECISELY THE ISSUE I HAVE BEEN DEALING WITH OVER THE LAST YEAR AND THE BRAKE VACUUM PUMP/LINING IN THIS ENGINE MODEL HAS EXACTLY THE SAME PARTS AND SETUP AS THE RECALLED SYSTEM AND IN MY VIEW, SHOULD THUS BE COVERED.
NHTSA complaint #10610838 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2007 BMW 650I. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
NHTSA complaint #10596073 — an unverified report by a vehicle owner.
WHEELS
BOUGHT CAR IN 03-13-2013 2 WKS AFTER PURCHASE CAR FISHED TAIL TO THE RIGHT SPOKE TO MC KENNA SALES REP ABOUT ISSUE, 6-21-13 AT 35,254 BOUGHT NEW REAR TIRES, SINCE TIRES WITH CAR WERE GONE (INNER WEAR), CARS NEVER STOPS VEERING TO RIGHT, PROBLEM WORSENS WITH TIME VERY DIFFICULT TO CONTROL AT LEGAL SPEEDS. EVEN WORSE ON RAINING DAY AND SMALL PUMPS ON ROAD, EVEN THE SMALL STREET REFLECTORS. HAD TO BUY NEW TIRES ARE AGAIN AT 39,487 /06-21-2013/ MILES THIS TIME WENT STRAIGHT TO DEALER SPOKE PORSCHE GEN. MANAGER. AND ASSIST. MANAGER (PRIMO) WE VOICED OUR CONCERNS WITH THE CAR. STATED THAT THE CAR NEVER STOPS VEERING TO THE RIGHT WITH TIME ISSUE WORSENS AS TIRES WEAR OUT. WE DID ALL THE NECESSARY WITH MC KENNA BMW DEALER PAID 2104.87 FOR TIRES AND A SERIOUS OF WORK THAT THEY SAID WE DID NOT DO BACK IN 6-21-13. I WANT TO POINT OUT THE TIRES PURCHASED IN 6-21-.13 LAST LONGER THEN THEIR SPEC TIRES PURCHASED IN 11-25-13. CAR VEERING TO THE RIGHT AND TIRES GONE AGAIN 04-11-14. DROVE TO MC KENNA TO SPEAK TO MANAGER. WE DID SPEAK TO PRIMO. VOICED ARE CONCERNS AGAIN ABOUT HOW DIFFICULT IT IS TO CONTROL THE CAR. WE SHOWED PRIMO THE TIRES GONE AGAIN BOTH THE RIGHT AND LEFT. MENTIONED THAT ON OUR WAY TO MC KENNA DEALER IN NORWALK RIGHT TIRE BLEW OUT EXISTING THE FIRESTONE EXIT. EXTREME WIRES SHOWING IN THE INNER TIRE. POINTED OUT THE LEFT REAR IS ALSO STARTING TO GO. PRIMO AGREED THAT THIS IS A SERIOUS AND THE CAR IS NOT SAFE TO DRIVE IN THIS CONDITION. WE ADVISED PRIMO THAT WE DID ALL THAT WAS RECOMMENDED BY THE BMW STAFF. AND YET THE ISSUE HAS WORSEN: TIRES GONE, CAR VEERS TO THE RIGHT WITH THE SLIGHTEST PUMP, MORE SO ON RAINY DAYS. MY HUSBAND AND I ARE SCARE TO NOW DRIVE THIS VEHICLE. WE DEEM IT UNSAFE TO OUR FAMILY AND ANYONE ELSE ON THE ROAD. I HAVE DONE RESEARCH AND THIS IS A VERY COMMON PROBLEM WITH BMW CARS. WE ASK FOR YOUR HELP. *TR UPDATED 10/7/2014
NHTSA complaint #10579624 — an unverified report by a vehicle owner.
SUSPENSION
BOUGHT CAR IN 03-13-2013 2 WKS AFTER PURCHASE CAR FISHED TAIL TO THE RIGHT SPOKE TO MC KENNA SALES REP ABOUT ISSUE, 6-21-13 AT 35,254 BOUGHT NEW REAR TIRES, SINCE TIRES WITH CAR WERE GONE (INNER WEAR), CARS NEVER STOPS VEERING TO RIGHT, PROBLEM WORSENS WITH TIME VERY DIFFICULT TO CONTROL AT LEGAL SPEEDS. EVEN WORSE ON RAINING DAY AND SMALL PUMPS ON ROAD, EVEN THE SMALL STREET REFLECTORS. HAD TO BUY NEW TIRES ARE AGAIN AT 39,487 /06-21-2013/ MILES THIS TIME WENT STRAIGHT TO DEALER SPOKE PORSCHE GEN. MANAGER. AND ASSIST. MANAGER (PRIMO) WE VOICED OUR CONCERNS WITH THE CAR. STATED THAT THE CAR NEVER STOPS VEERING TO THE RIGHT WITH TIME ISSUE WORSENS AS TIRES WEAR OUT. WE DID ALL THE NECESSARY WITH MC KENNA BMW DEALER PAID 2104.87 FOR TIRES AND A SERIOUS OF WORK THAT THEY SAID WE DID NOT DO BACK IN 6-21-13. I WANT TO POINT OUT THE TIRES PURCHASED IN 6-21-.13 LAST LONGER THEN THEIR SPEC TIRES PURCHASED IN 11-25-13. CAR VEERING TO THE RIGHT AND TIRES GONE AGAIN 04-11-14. DROVE TO MC KENNA TO SPEAK TO MANAGER. WE DID SPEAK TO PRIMO. VOICED ARE CONCERNS AGAIN ABOUT HOW DIFFICULT IT IS TO CONTROL THE CAR. WE SHOWED PRIMO THE TIRES GONE AGAIN BOTH THE RIGHT AND LEFT. MENTIONED THAT ON OUR WAY TO MC KENNA DEALER IN NORWALK RIGHT TIRE BLEW OUT EXISTING THE FIRESTONE EXIT. EXTREME WIRES SHOWING IN THE INNER TIRE. POINTED OUT THE LEFT REAR IS ALSO STARTING TO GO. PRIMO AGREED THAT THIS IS A SERIOUS AND THE CAR IS NOT SAFE TO DRIVE IN THIS CONDITION. WE ADVISED PRIMO THAT WE DID ALL THAT WAS RECOMMENDED BY THE BMW STAFF. AND YET THE ISSUE HAS WORSEN: TIRES GONE, CAR VEERS TO THE RIGHT WITH THE SLIGHTEST PUMP, MORE SO ON RAINY DAYS. MY HUSBAND AND I ARE SCARE TO NOW DRIVE THIS VEHICLE. WE DEEM IT UNSAFE TO OUR FAMILY AND ANYONE ELSE ON THE ROAD. I HAVE DONE RESEARCH AND THIS IS A VERY COMMON PROBLEM WITH BMW CARS. WE ASK FOR YOUR HELP. *TR UPDATED 10/7/2014
NHTSA complaint #10579624 — an unverified report by a vehicle owner.