Owners have filed 57 complaints
about the 2002 BMW 745LI with NHTSA between 2002 and 2020.
The largest single group is the electrical system.
Across this model's run it ranks 1 of 4 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 51
Against the median year of the BMW 745LI. 50 means typical for this
model; 100 means roughly double.
Severity — 54
10.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 49
29% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
37.9%
1,000 – 9,999 miles
821.1%
50,000 – 74,999 miles
12.6%
75,000 – 99,999 miles
615.8%
100,000 – 149,999 miles
1744.7%
150,000+ miles
37.9%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2002peak 5May 2020
NHTSA investigations into the 2002 BMW 745LI
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA12002Opened 10 Apr 2012Closed 24 Jan 2013ELECTRICAL SYSTEM
Vehicle Rollaway
In a letter dated October 16, 2012, BMW of North America, LLC (BMW) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-502 to NHTSA identifying a safety defect involving the possibility of unattended vehicle rollaway in MY 2005 through 2008 BMW 7-Series (approximately 45,000) vehicles equipped with the Comfort Access Option.The Comfort Access option allows the driver to start and stop the engine (by pressing the engine start / stop button) without inserting the key fob into the vehicles key slot in the instrument panel.Subject vehicles not equipped with the Comfort Access option...
PE11025Opened 5 Aug 2011Closed 23 Apr 2012ELECTRICAL SYSTEM
Vehicle Rollaway
In response to the Office of Defects Investigation's (ODI) Information Request (IR) for PE11-025, BMW provided ODI with 1 complaint and 46 field reports relating to either incidents of unattended vehicle rollaway or vehicle movement after the driver expected the vehicle gearshift to automatically shift to park. ODI's analysis of the data provided by BMW identified 14 crashes and 5 alleged injuries. ODI has also identified 3 additional reports in its database alleging vehicle rollaway incidents of which 2 resulted in crashes.The subject vehicles are all equipped with push-buttons (Start/Stop bu...
Recalls on the 2002 BMW 745LI
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
03V240000
ENGINE AND ENGINE COOLING
ON CERTAIN PASSENGER VEHICLES, DUE TO A SOFTWARE ERROR, A DESYNCHRONIZATION OF THE VALVETRONIC MOTORS FOR ENGINE BANKS I AND II MAY OCCUR. IF THIS OCCURS, THE ENGINE COULD STALL.
Risk: IN THOSE CASES, THE DRIVER MAY NOT BE ABLE TO RESTART THE ENGINE. DEPENDING ON THE LEVEL OF ENGINE ROUGHNESS, OR STALLING, AS WELL AS TRAFFIC CONDITIONS AND THE DRIVER'S REACTIONS, THIS COULD LEAD TO A CRASH.
02V150000
FUEL SYSTEM, GASOLINE:DELIVERY
ON CERTAIN PASSENGER VEHICLES, THE ELECTRIC FUEL PUMP RUNS AT A ROTATIONAL SPEED THAT COULD RESULT IN REDUCED LUBRICATION OF ITS INTERNAL COMPONENTS. OVER AN EXTENDED PERIOD OF TIME, WEAR-INDUCED INTERNAL DAMAGE TO THE FUEL PUMP COULD RESULT IN INSUFFICIENT FUEL SUPPLY TO THE ENGINE WHEN THE FUEL TANK CONTAINS ONE-THIRD OR LESS OF ITS MAXIMUM FUEL CAPACITY.
Risk: IF THIS WERE TO OCCUR, THE ENGINE COULD STALL AND NOT BE RESTARTED UNTIL MORE FUEL WAS ADDED TO THE FUEL TANK. THIS COULD OCCUR EVEN THOUGH THE FUEL GAUGE INDICATED THAT FUEL STILL REMAINED IN THE TANK.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 180,425 milesPensacola, FLCrash
ELECTRICAL SYSTEM
CAR STALLED AND ALL THE LIGHTS ARE FLASHING ON THE DASH... WILL NOT START BACK UP... ALMOST HAD A SERIOUS WRECK AT 75MPH CAR JUST WENT OFF...HAD NO STEERING AND BARLEY MADE IT TO THE SIDE OF THE ROAD... DAMAGED THE FRONT END AFTER HITTING THE CURB TRYING TO GET OFF THE HIGHWAY TO SAFETY... HAD IT TOWED HOME THEN TO A BMW DEALER WHO TOLD ME MY CASS WENT OUT AND THE COMPUTER WAS NOT RESPONDING AND COULD BE MANY THINGS TOLD ME IT WOULD COST ME OVER $4K TO FIX THE CAR... I HAD THE CAR TOWED HOME AND IT SITS IN MY BACK YARD NOW AND HAS BEEN SITTING THERE FOR ALMOST A YEAR... AND I AM SO TIRED OF ALL THE PROBLEMS WITH THE CAR... I HAVE TRIED EVERYTHING MYSELF TO FIX IT.. AND REALLY DON'T HAVE $4K TO GIVE TO A DEALER TO FIX IT... I WISH BMW WOULD DO SOMETHING ABOUT THIS LIKE TAKE THE CAR BACK AND PAY ME FOR ALL THE MONEY I HAVE PUT IN THIS CAR... ITS A BEAUTIFUL CAR BUT HAS MANY PROBLEMS.. MANY MORE THAN I CAN AFFORD
NHTSA complaint #11203845 — an unverified report by a vehicle owner.
at 180,425 milesPensacola, FLCrash
ENGINE
CAR STALLED AND ALL THE LIGHTS ARE FLASHING ON THE DASH... WILL NOT START BACK UP... ALMOST HAD A SERIOUS WRECK AT 75MPH CAR JUST WENT OFF...HAD NO STEERING AND BARLEY MADE IT TO THE SIDE OF THE ROAD... DAMAGED THE FRONT END AFTER HITTING THE CURB TRYING TO GET OFF THE HIGHWAY TO SAFETY... HAD IT TOWED HOME THEN TO A BMW DEALER WHO TOLD ME MY CASS WENT OUT AND THE COMPUTER WAS NOT RESPONDING AND COULD BE MANY THINGS TOLD ME IT WOULD COST ME OVER $4K TO FIX THE CAR... I HAD THE CAR TOWED HOME AND IT SITS IN MY BACK YARD NOW AND HAS BEEN SITTING THERE FOR ALMOST A YEAR... AND I AM SO TIRED OF ALL THE PROBLEMS WITH THE CAR... I HAVE TRIED EVERYTHING MYSELF TO FIX IT.. AND REALLY DON'T HAVE $4K TO GIVE TO A DEALER TO FIX IT... I WISH BMW WOULD DO SOMETHING ABOUT THIS LIKE TAKE THE CAR BACK AND PAY ME FOR ALL THE MONEY I HAVE PUT IN THIS CAR... ITS A BEAUTIFUL CAR BUT HAS MANY PROBLEMS.. MANY MORE THAN I CAN AFFORD
NHTSA complaint #11203845 — an unverified report by a vehicle owner.
at 180,425 milesPensacola, FLCrash
ELECTRONIC STABILITY CONTROL (ESC)
CAR STALLED AND ALL THE LIGHTS ARE FLASHING ON THE DASH... WILL NOT START BACK UP... ALMOST HAD A SERIOUS WRECK AT 75MPH CAR JUST WENT OFF...HAD NO STEERING AND BARLEY MADE IT TO THE SIDE OF THE ROAD... DAMAGED THE FRONT END AFTER HITTING THE CURB TRYING TO GET OFF THE HIGHWAY TO SAFETY... HAD IT TOWED HOME THEN TO A BMW DEALER WHO TOLD ME MY CASS WENT OUT AND THE COMPUTER WAS NOT RESPONDING AND COULD BE MANY THINGS TOLD ME IT WOULD COST ME OVER $4K TO FIX THE CAR... I HAD THE CAR TOWED HOME AND IT SITS IN MY BACK YARD NOW AND HAS BEEN SITTING THERE FOR ALMOST A YEAR... AND I AM SO TIRED OF ALL THE PROBLEMS WITH THE CAR... I HAVE TRIED EVERYTHING MYSELF TO FIX IT.. AND REALLY DON'T HAVE $4K TO GIVE TO A DEALER TO FIX IT... I WISH BMW WOULD DO SOMETHING ABOUT THIS LIKE TAKE THE CAR BACK AND PAY ME FOR ALL THE MONEY I HAVE PUT IN THIS CAR... ITS A BEAUTIFUL CAR BUT HAS MANY PROBLEMS.. MANY MORE THAN I CAN AFFORD
NHTSA complaint #11203845 — an unverified report by a vehicle owner.
at 109,000 milesAtlanta,, GACrash
POWER TRAIN:AUTOMATIC TRANSMISSION
I JUST CAME ACROSS NHTSA ACTION NUMBER : PE11025 AND WANTED TO MAKE YOU AWARE OF THE FOLLOWING: I PARKED MY CAR IN FRONT OF MY DAUGHTER'S DAY CARE CENTER (THE GODDARD SCHOOL, SUWANEE) ON THE MONDAY BEFORE EASTER IN 2010 (MARCH 29, 2010). WHEN I CAME OUT, I DISCOVERED THE CAR APPROXIMATELY 40 YARDS AWAY CRASHED INTO THE EMBANKMENT OF THE NEIGHBORING PARKING LOT, AT AN INCLINE OF APPROXIMATELY 45 DEGREES. MY CAR WAS DAMAGED, AS WAS THE LANDSCAPING AT THE CRASH SITE, HOWEVER, NO ONE WAS INJURED. IN RESPONSE TO MY INQUIRY, BMW INDICATED THAT THERE WERE NO RECALLS RELATED TO ISSUES SUCH AS THE ONE I EXPERIENCED. THE REPAIR SHOP WAS BAFFLED BY THE ISSUE AS WELL AND SAID IT MIGHT BE ATTRIBUTABLE TO A FAULTY PARKING BRAKE ACTUATOR. THE VEHICLE STILL GIVES OCCASIONAL TRANSMISSION FAULT ERROR MESSAGES AND INDICATORS. I HAD TO FILE AN INSURANCE CLAIM AND CAN CONTACT THE COMPANY FOR DETAILS. I ALSO STILL HAVE PICTURES SOMEWHERE IF SOMEONE WOULD LIKE TO VIEW THEM. THE REPAIRS (MECHANICAL AND BODY WORK) WERE COMPLETED AT GODWIN AUTOMOTIVE IN DULUTH/JOHNS CREEK, GEORGIA. THE MILEAGE STATED ABOVE IS BASED ON MEMORY AND MY NOT BE ACCURATE.
NHTSA complaint #10429922 — an unverified report by a vehicle owner.
at 109,000 milesAtlanta,, GACrash
PARKING BRAKE
I JUST CAME ACROSS NHTSA ACTION NUMBER : PE11025 AND WANTED TO MAKE YOU AWARE OF THE FOLLOWING: I PARKED MY CAR IN FRONT OF MY DAUGHTER'S DAY CARE CENTER (THE GODDARD SCHOOL, SUWANEE) ON THE MONDAY BEFORE EASTER IN 2010 (MARCH 29, 2010). WHEN I CAME OUT, I DISCOVERED THE CAR APPROXIMATELY 40 YARDS AWAY CRASHED INTO THE EMBANKMENT OF THE NEIGHBORING PARKING LOT, AT AN INCLINE OF APPROXIMATELY 45 DEGREES. MY CAR WAS DAMAGED, AS WAS THE LANDSCAPING AT THE CRASH SITE, HOWEVER, NO ONE WAS INJURED. IN RESPONSE TO MY INQUIRY, BMW INDICATED THAT THERE WERE NO RECALLS RELATED TO ISSUES SUCH AS THE ONE I EXPERIENCED. THE REPAIR SHOP WAS BAFFLED BY THE ISSUE AS WELL AND SAID IT MIGHT BE ATTRIBUTABLE TO A FAULTY PARKING BRAKE ACTUATOR. THE VEHICLE STILL GIVES OCCASIONAL TRANSMISSION FAULT ERROR MESSAGES AND INDICATORS. I HAD TO FILE AN INSURANCE CLAIM AND CAN CONTACT THE COMPANY FOR DETAILS. I ALSO STILL HAVE PICTURES SOMEWHERE IF SOMEONE WOULD LIKE TO VIEW THEM. THE REPAIRS (MECHANICAL AND BODY WORK) WERE COMPLETED AT GODWIN AUTOMOTIVE IN DULUTH/JOHNS CREEK, GEORGIA. THE MILEAGE STATED ABOVE IS BASED ON MEMORY AND MY NOT BE ACCURATE.
NHTSA complaint #10429922 — an unverified report by a vehicle owner.
at 6,000 milesCastro Valley, CACrash
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING, THE VEHICLE STALLED AND LOST COMPLETE POWER. *TT *SCC
NHTSA complaint #10021687 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 89,000 milesWest Helena, AR
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 BMW 745LI. THE CONTACT STATED WHEN SHE ATTEMPTED TO START THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE SBSR MODULE NEEDED TO BE REPLACED. THE MODULE WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE SAME INDEPENDENT MECHANIC WHO INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 02V150000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. AN UNNAMED DEALER WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.
NHTSA complaint #11326049 — an unverified report by a vehicle owner.
at 108,000 milesChattanooga, TN
ENGINE
TL* THE CONTACT OWNS A 2002 BMW 745LI. THE CONTACT STATED THAT THE FUEL PUMP DID NOT CIRCULATE COOLANT TO THE MOTOR. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 02V150000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE CONTACT'S VEHICLE WAS NEVER INCLUDED IN THE RECALL. THE CONTACT ALSO STATED THAT THE CAMSHAFT POSITION SENSOR WAS FAULTY AND CAUSED THE MOTOR TO MISFIRE. ONCE THE VEHICLE MISFIRED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE ENGINE FAILED. THE CONTACT BELIEVED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 03V240000 (ENGINE, ENGINE COOLING). THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CAMSHAFT SENSOR AND THE FUEL PUMP NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 108,000.
NHTSA complaint #11243268 — an unverified report by a vehicle owner.
at 108,000 milesChattanooga, TN
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 BMW 745LI. THE CONTACT STATED THAT THE FUEL PUMP DID NOT CIRCULATE COOLANT TO THE MOTOR. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 02V150000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE CONTACT'S VEHICLE WAS NEVER INCLUDED IN THE RECALL. THE CONTACT ALSO STATED THAT THE CAMSHAFT POSITION SENSOR WAS FAULTY AND CAUSED THE MOTOR TO MISFIRE. ONCE THE VEHICLE MISFIRED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE ENGINE FAILED. THE CONTACT BELIEVED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 03V240000 (ENGINE, ENGINE COOLING). THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CAMSHAFT SENSOR AND THE FUEL PUMP NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 108,000.
NHTSA complaint #11243268 — an unverified report by a vehicle owner.
at 180,425 milesPensacola, FLCrash
ELECTRICAL SYSTEM
CAR STALLED AND ALL THE LIGHTS ARE FLASHING ON THE DASH... WILL NOT START BACK UP... ALMOST HAD A SERIOUS WRECK AT 75MPH CAR JUST WENT OFF...HAD NO STEERING AND BARLEY MADE IT TO THE SIDE OF THE ROAD... DAMAGED THE FRONT END AFTER HITTING THE CURB TRYING TO GET OFF THE HIGHWAY TO SAFETY... HAD IT TOWED HOME THEN TO A BMW DEALER WHO TOLD ME MY CASS WENT OUT AND THE COMPUTER WAS NOT RESPONDING AND COULD BE MANY THINGS TOLD ME IT WOULD COST ME OVER $4K TO FIX THE CAR... I HAD THE CAR TOWED HOME AND IT SITS IN MY BACK YARD NOW AND HAS BEEN SITTING THERE FOR ALMOST A YEAR... AND I AM SO TIRED OF ALL THE PROBLEMS WITH THE CAR... I HAVE TRIED EVERYTHING MYSELF TO FIX IT.. AND REALLY DON'T HAVE $4K TO GIVE TO A DEALER TO FIX IT... I WISH BMW WOULD DO SOMETHING ABOUT THIS LIKE TAKE THE CAR BACK AND PAY ME FOR ALL THE MONEY I HAVE PUT IN THIS CAR... ITS A BEAUTIFUL CAR BUT HAS MANY PROBLEMS.. MANY MORE THAN I CAN AFFORD
NHTSA complaint #11203845 — an unverified report by a vehicle owner.
at 180,425 milesPensacola, FLCrash
ENGINE
CAR STALLED AND ALL THE LIGHTS ARE FLASHING ON THE DASH... WILL NOT START BACK UP... ALMOST HAD A SERIOUS WRECK AT 75MPH CAR JUST WENT OFF...HAD NO STEERING AND BARLEY MADE IT TO THE SIDE OF THE ROAD... DAMAGED THE FRONT END AFTER HITTING THE CURB TRYING TO GET OFF THE HIGHWAY TO SAFETY... HAD IT TOWED HOME THEN TO A BMW DEALER WHO TOLD ME MY CASS WENT OUT AND THE COMPUTER WAS NOT RESPONDING AND COULD BE MANY THINGS TOLD ME IT WOULD COST ME OVER $4K TO FIX THE CAR... I HAD THE CAR TOWED HOME AND IT SITS IN MY BACK YARD NOW AND HAS BEEN SITTING THERE FOR ALMOST A YEAR... AND I AM SO TIRED OF ALL THE PROBLEMS WITH THE CAR... I HAVE TRIED EVERYTHING MYSELF TO FIX IT.. AND REALLY DON'T HAVE $4K TO GIVE TO A DEALER TO FIX IT... I WISH BMW WOULD DO SOMETHING ABOUT THIS LIKE TAKE THE CAR BACK AND PAY ME FOR ALL THE MONEY I HAVE PUT IN THIS CAR... ITS A BEAUTIFUL CAR BUT HAS MANY PROBLEMS.. MANY MORE THAN I CAN AFFORD
NHTSA complaint #11203845 — an unverified report by a vehicle owner.
at 180,425 milesPensacola, FLCrash
ELECTRONIC STABILITY CONTROL (ESC)
CAR STALLED AND ALL THE LIGHTS ARE FLASHING ON THE DASH... WILL NOT START BACK UP... ALMOST HAD A SERIOUS WRECK AT 75MPH CAR JUST WENT OFF...HAD NO STEERING AND BARLEY MADE IT TO THE SIDE OF THE ROAD... DAMAGED THE FRONT END AFTER HITTING THE CURB TRYING TO GET OFF THE HIGHWAY TO SAFETY... HAD IT TOWED HOME THEN TO A BMW DEALER WHO TOLD ME MY CASS WENT OUT AND THE COMPUTER WAS NOT RESPONDING AND COULD BE MANY THINGS TOLD ME IT WOULD COST ME OVER $4K TO FIX THE CAR... I HAD THE CAR TOWED HOME AND IT SITS IN MY BACK YARD NOW AND HAS BEEN SITTING THERE FOR ALMOST A YEAR... AND I AM SO TIRED OF ALL THE PROBLEMS WITH THE CAR... I HAVE TRIED EVERYTHING MYSELF TO FIX IT.. AND REALLY DON'T HAVE $4K TO GIVE TO A DEALER TO FIX IT... I WISH BMW WOULD DO SOMETHING ABOUT THIS LIKE TAKE THE CAR BACK AND PAY ME FOR ALL THE MONEY I HAVE PUT IN THIS CAR... ITS A BEAUTIFUL CAR BUT HAS MANY PROBLEMS.. MANY MORE THAN I CAN AFFORD
NHTSA complaint #11203845 — an unverified report by a vehicle owner.
Hesperia, CA
AIR BAGS
I CONTACTED BMW OF NORTH AMERICA JUST RECENTLY REGARDING THE AIRBAG SENSOR PROBLEM SINCE WE KEEP SPENDING MONEY ON THIS CAR SINCE THE FIRST DAY WE GOT IT NOTHING BUT PROBLEMS. I WOULD LIKE THEM TO PURCHASED THIS CAR BACK FROM ME SINCE ALL I HAD IS MONEY LOSSES AND AGGRAVATION WITH THIS VEHICLE.
NHTSA complaint #11130632 — an unverified report by a vehicle owner.
Hesperia, CA
ELECTRICAL SYSTEM
I CONTACTED BMW OF NORTH AMERICA JUST RECENTLY REGARDING THE AIRBAG SENSOR PROBLEM SINCE WE KEEP SPENDING MONEY ON THIS CAR SINCE THE FIRST DAY WE GOT IT NOTHING BUT PROBLEMS. I WOULD LIKE THEM TO PURCHASED THIS CAR BACK FROM ME SINCE ALL I HAD IS MONEY LOSSES AND AGGRAVATION WITH THIS VEHICLE.
NHTSA complaint #11130632 — an unverified report by a vehicle owner.
Hesperia, CA
FUEL/PROPULSION SYSTEM
I CONTACTED BMW OF NORTH AMERICA JUST RECENTLY REGARDING THE AIRBAG SENSOR PROBLEM SINCE WE KEEP SPENDING MONEY ON THIS CAR SINCE THE FIRST DAY WE GOT IT NOTHING BUT PROBLEMS. I WOULD LIKE THEM TO PURCHASED THIS CAR BACK FROM ME SINCE ALL I HAD IS MONEY LOSSES AND AGGRAVATION WITH THIS VEHICLE.
NHTSA complaint #11130632 — an unverified report by a vehicle owner.
Hesperia, CA
AIR BAGS
WE HAVE BEING HAVING PROBLEMS WITH THE SAFETY ISSUES OF THIS CAR, SOMETIMES THE CAR WILL BE FINE AND ALL OF THE SUDDEN IT DIES COMPLETLY LEAVING YOU STRANDED, THE CAR WILL CRANK OVER AND WONT START. WE HAVE TAKING TO THE SHOP AND WE HAVE EMAILS FROM BMW OF NORTH AMERICA ADDRESSING THIS ISSUE AND THEY ADVICE THE REPAIR SHOP TO REPLACE BATTERY, FUEL PUMP, AND SOME MODULATORS AND THE PROBLEM STILL NOT FIX. THIS CAR IS BEING A MONEY PIT. THE CAR WAS TOWED AGAIN TO THE BMW SERVICE DEALERSHIP TO GET DIAGNOSED AGAIN FOR THE SAME PROBLEM. ALSO IN THIS BMW BRAKE LIGHTS COME ON AND THERE IS NOTHING WRONG WITH THE BRAKES, AIRBAG LIGHT WILL COME ON AS WELL. I USED TO OWN A MERCEDES BENZ E430 AND I NEVER HAD ANY PROBLEMS WITH IT. MY HUSBAND LIKES BMW'S, BUT THERE IS NOTHING BUT PROBLEMS ONE AFTER ANOTHER VERY FRUSTRATING. MAYBE WE GOT A LEMON CAR ALL ALONE AND WE HAVE BEING PAYING THE PRICE EVER SINCE.
NHTSA complaint #11097258 — an unverified report by a vehicle owner.
Hesperia, CA
ELECTRICAL SYSTEM
WE HAVE BEING HAVING PROBLEMS WITH THE SAFETY ISSUES OF THIS CAR, SOMETIMES THE CAR WILL BE FINE AND ALL OF THE SUDDEN IT DIES COMPLETLY LEAVING YOU STRANDED, THE CAR WILL CRANK OVER AND WONT START. WE HAVE TAKING TO THE SHOP AND WE HAVE EMAILS FROM BMW OF NORTH AMERICA ADDRESSING THIS ISSUE AND THEY ADVICE THE REPAIR SHOP TO REPLACE BATTERY, FUEL PUMP, AND SOME MODULATORS AND THE PROBLEM STILL NOT FIX. THIS CAR IS BEING A MONEY PIT. THE CAR WAS TOWED AGAIN TO THE BMW SERVICE DEALERSHIP TO GET DIAGNOSED AGAIN FOR THE SAME PROBLEM. ALSO IN THIS BMW BRAKE LIGHTS COME ON AND THERE IS NOTHING WRONG WITH THE BRAKES, AIRBAG LIGHT WILL COME ON AS WELL. I USED TO OWN A MERCEDES BENZ E430 AND I NEVER HAD ANY PROBLEMS WITH IT. MY HUSBAND LIKES BMW'S, BUT THERE IS NOTHING BUT PROBLEMS ONE AFTER ANOTHER VERY FRUSTRATING. MAYBE WE GOT A LEMON CAR ALL ALONE AND WE HAVE BEING PAYING THE PRICE EVER SINCE.
NHTSA complaint #11097258 — an unverified report by a vehicle owner.
Hesperia, CA
FUEL/PROPULSION SYSTEM
WE HAVE BEING HAVING PROBLEMS WITH THE SAFETY ISSUES OF THIS CAR, SOMETIMES THE CAR WILL BE FINE AND ALL OF THE SUDDEN IT DIES COMPLETLY LEAVING YOU STRANDED, THE CAR WILL CRANK OVER AND WONT START. WE HAVE TAKING TO THE SHOP AND WE HAVE EMAILS FROM BMW OF NORTH AMERICA ADDRESSING THIS ISSUE AND THEY ADVICE THE REPAIR SHOP TO REPLACE BATTERY, FUEL PUMP, AND SOME MODULATORS AND THE PROBLEM STILL NOT FIX. THIS CAR IS BEING A MONEY PIT. THE CAR WAS TOWED AGAIN TO THE BMW SERVICE DEALERSHIP TO GET DIAGNOSED AGAIN FOR THE SAME PROBLEM. ALSO IN THIS BMW BRAKE LIGHTS COME ON AND THERE IS NOTHING WRONG WITH THE BRAKES, AIRBAG LIGHT WILL COME ON AS WELL. I USED TO OWN A MERCEDES BENZ E430 AND I NEVER HAD ANY PROBLEMS WITH IT. MY HUSBAND LIKES BMW'S, BUT THERE IS NOTHING BUT PROBLEMS ONE AFTER ANOTHER VERY FRUSTRATING. MAYBE WE GOT A LEMON CAR ALL ALONE AND WE HAVE BEING PAYING THE PRICE EVER SINCE.
NHTSA complaint #11097258 — an unverified report by a vehicle owner.
Chicagp, IL
SEAT BELTS
THE SEAT BELTS IN THE CAR HAS NOT TIGHTENING TENSION. THE RED LIGHTS ARE ON INDICATING THAT, FAULT IN PASS. - RESTRAINT SYSTEM AFFECTING AIRBAG, BELT TENSIONER OR BELT-FORCE LIMITER. FASTEN AND CONTINUE TO WEAR BELTS.
NHTSA complaint #10888708 — an unverified report by a vehicle owner.
Chicagp, IL
AIR BAGS
THE SEAT BELTS IN THE CAR HAS NOT TIGHTENING TENSION. THE RED LIGHTS ARE ON INDICATING THAT, FAULT IN PASS. - RESTRAINT SYSTEM AFFECTING AIRBAG, BELT TENSIONER OR BELT-FORCE LIMITER. FASTEN AND CONTINUE TO WEAR BELTS.
NHTSA complaint #10888708 — an unverified report by a vehicle owner.
at 148,000 milesYork, PA
ELECTRICAL SYSTEM
I HAVE REPLACED MY ANTENATOR TWICE NOW, WHEN I REPLACED IT THE FIRST TIME MY GENERATOR LIGHT KEPT COMING ON AND OFF SO I REPLACED ALTERNATOR AND IT WAS STILL DOING IT, SO I REPLACED IT THE 2ND TIME AND NOW IT DOES NOT LIGHT UP THE GENERATOR LIGHT BUT EVERY OTHER LIGHT COMES ON, LOOKS LIKE A XMAS TREE ON MY DASH...ALSO MY HOOD IS LOCKED AND MY HOOD LIGHT POPS ON OFTEN.I HAD A NEW BATTERY INSTALLED AND REGISTERED AND STILL ACTS UP.EVERY NOW AND AGAIN IN THE MORNINGS MY CAR WONT START HAVE TO JUMP START IT..JUS DON'T KNOW WHAT ELSE TO DO BMW A LOT OF PEOPLE HAVING THIS SAME PROBLEM, SYSTEM NOT CHARGING CORRECTLY...PLEASE HELP
NHTSA complaint #10861168 — an unverified report by a vehicle owner.
at 110,105 milesCapitol Heights, MD
SEAT BELTS
I HAVE READ THAT THERE WAS A SAFETY RECALL ON SOME MODEL OF THE BMW. AND I WOULD LIKE TO KNOW WHY HAVEN'T THE NHTSA HAVEN'T PUT OUT A BULLETIN ON THE BMW 745LI ABOUT THE SEATS BLETS AND THE AIRBAGS. WHEN THERE ARE ALOT OF COMPLAINTS ABOUT THIS PROBLEM. I FEEL THAT WE ARE DRIVING A VERY UNSAFE CAR. NOW ON MY VEHICLE THE PASSENGER SEAT BELT WILL NOT RETRACK. AND I AM UN ABLE TO CARRY ANYONE IN THE FRONT SEAT. ON THE DRIVER SIDE I HAD THAT BROBLEM TO BUT THE SEAT BELT IS ABLE TO FASTEN. THIS HAPPEN WHEN I WAS DRIVING.
NHTSA complaint #10807277 — an unverified report by a vehicle owner.
at 110,105 milesCapitol Heights, MD
AIR BAGS
I HAVE READ THAT THERE WAS A SAFETY RECALL ON SOME MODEL OF THE BMW. AND I WOULD LIKE TO KNOW WHY HAVEN'T THE NHTSA HAVEN'T PUT OUT A BULLETIN ON THE BMW 745LI ABOUT THE SEATS BLETS AND THE AIRBAGS. WHEN THERE ARE ALOT OF COMPLAINTS ABOUT THIS PROBLEM. I FEEL THAT WE ARE DRIVING A VERY UNSAFE CAR. NOW ON MY VEHICLE THE PASSENGER SEAT BELT WILL NOT RETRACK. AND I AM UN ABLE TO CARRY ANYONE IN THE FRONT SEAT. ON THE DRIVER SIDE I HAD THAT BROBLEM TO BUT THE SEAT BELT IS ABLE TO FASTEN. THIS HAPPEN WHEN I WAS DRIVING.
NHTSA complaint #10807277 — an unverified report by a vehicle owner.
at 101,000 milesSAN Rafael, CA
SEAT BELTS
THE AIRBAG AND SEATBELT TENSIONER WAS RECALLED FOR SAME MANUFACTURER FOR CARS FROM 2004 AND UP. THE 2002 AND 2003 MODEL HAD THE SAME ISSUE BUT WAS NOT PART OF THE RECALL. I WAS DRIVING ON THE FREEWAY AND THE LIGHT FOR THE SEATBELT TENSIONER AND THE PASSENGER AIRBAG CAME ON. THIS IS A SERIOUS SAFETY CONCERN SINCE AIRBAGS MAY NOT DEPLOY AND THE SEAT BELT MAY NOT TIGHTEN IN AN EVENT OF AN ACCIDENT.
NHTSA complaint #10795344 — an unverified report by a vehicle owner.
at 101,000 milesSAN Rafael, CA
AIR BAGS
THE AIRBAG AND SEATBELT TENSIONER WAS RECALLED FOR SAME MANUFACTURER FOR CARS FROM 2004 AND UP. THE 2002 AND 2003 MODEL HAD THE SAME ISSUE BUT WAS NOT PART OF THE RECALL. I WAS DRIVING ON THE FREEWAY AND THE LIGHT FOR THE SEATBELT TENSIONER AND THE PASSENGER AIRBAG CAME ON. THIS IS A SERIOUS SAFETY CONCERN SINCE AIRBAGS MAY NOT DEPLOY AND THE SEAT BELT MAY NOT TIGHTEN IN AN EVENT OF AN ACCIDENT.
NHTSA complaint #10795344 — an unverified report by a vehicle owner.
at 101,000 milesSAN Rafael, CA
SERVICE BRAKES
THE AIRBAG AND SEATBELT TENSIONER WAS RECALLED FOR SAME MANUFACTURER FOR CARS FROM 2004 AND UP. THE 2002 AND 2003 MODEL HAD THE SAME ISSUE BUT WAS NOT PART OF THE RECALL. I WAS DRIVING ON THE FREEWAY AND THE LIGHT FOR THE SEATBELT TENSIONER AND THE PASSENGER AIRBAG CAME ON. THIS IS A SERIOUS SAFETY CONCERN SINCE AIRBAGS MAY NOT DEPLOY AND THE SEAT BELT MAY NOT TIGHTEN IN AN EVENT OF AN ACCIDENT.
NHTSA complaint #10795344 — an unverified report by a vehicle owner.
at 83,000 milesPortsmouth, VA
AIR BAGS
AIRBAG AND SEATBELT RESTRAINT FAULT LIGHT IS ON.
NHTSA complaint #10659468 — an unverified report by a vehicle owner.
at 104,600 milesEast Clevland, OH
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 BMW 745 LI. THE CONTACT STATED THAT THE FUEL LEVEL INDICATOR DISPLAYED THAT THE FUEL TANK WAS ONE QUARTER TANK FULL HOWEVER, THERE WAS NO GASOLINE IN THE VEHICLE. THE FAILURE CAUSED THE VEHICLE TO STALL WITHOUT WARNING, LEAVING THE CONTACT STRANDED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 02V150000 (FUEL SYSTEM GASOLINE DELIVERY).THE DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 104,600.
NHTSA complaint #10587023 — an unverified report by a vehicle owner.
at 80,000 milesArlington, VA
SERVICE BRAKES, HYDRAULIC
ON FEBRUARY 25, 2011 MY BRAKE LIGHT CAME ON. I FELT A DIFFERENCE IN THE PERFORMANCE WHEN THAT HAPPENED AND DECIDED TO TAKE IT TO THE BMW DEALER THE FOLLOWING BUSINESS DAY TO ADDRESS THAT AND SOME OTHER PROBLEMS I WAS HAVING. ONE OF THE PROBLEMS THAT THE SERVICE TECH FOUND WAS THE VACUUM PUMP IN THE BRAKE SYSTEM. SAID THAT THE VACUUM PUMP WAS LEAKING OIL. NORMALLY I RESEARCH RECALLS ON MY VEHICLE, BUT BECAUSE I HAVE ONLY HAD IT A SHORT PERIOD OF TIME, I DIDN'T DO IT UNTIL TODAY. WHILE SEARCHING BMWUSA SITE FOR RECALLS, I DISCOVERED THAT ON MARCH, 2011 BMW ISSUED A LETTER TO OWNERS REFERENCING RECALL CAMPAIGN NUMBER 10V-446: BRAKE VACUUM PUMP. IT STATED THAT CERTAIN 2002-2010 5, 6, 7 & APLINE B7 MODELS WERE APART OF THIS RECALL. BECAUSE IT SEEMED LIKE MY CAR WAS HAVING THIS SAME PROBLEM AND IT WAS A 2002 7 SERIES, I DECIDED TO CONTACT BMWUSA. THEY TOLD ME THAT THERE IS NO ACTUAL RECALL OUT THERE AND THAT THEY WOULD LOOK INTO THE MATTER FURTHER AND GIVE ME A CALL BACK. I FIND IT REALLY OUTRAGEOUS THAT MY VEHICLE IS EXPERIENCING THIS PROBLEM THAT BMW ITSELF WAS AWARE OF BACK IN MARCH, 2011 AND IS BEING TOLD THAT THIS IS NOT AN ACTUAL RECALL ACCORDING TO BMWUSA. ESPECIALLY WHEN BMW STATED IN THEIR MEMO THAT THIS COULD POSSIBLY RESULT IN A CRASH. I VALUE MY LIFE AND EVERYONE AROUND IT AND I FEEL THAT IF I CALL YOUR COMPANY WITH SUCH AN ISSUE THAT YOU HAVE ACKNOWLEDGED YOURSELF, THIS SHOULD BE A RECALL! THEY MENTIONED SOMETHING TO THE FACT THAT THERE HAS BEEN NO COMPLAINTS OF THIS ISSUE. IF YOU ARE AWARE OF THE PROBLEM, WHY DO YOU NEED COMPLAINTS? ARE YOU WAITING FOR SOMETHING TO HAPPEN, INSTEAD OF PREVENTING SOMETHING FROM HAPPENING? I WOULD SURELY APPRECIATE NHTSA LOOKING INTO THIS MATTER, AS I AM SURE MANY OTHER PEOPLE HAVE BEEN EFFECTED BY THIS SAME PROBLEM & NOT EVEN KNOW THAT A POSSIBLE RECALL WAS OUT THERE.
NHTSA complaint #10449764 — an unverified report by a vehicle owner.
OAK Park, MI
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 BMW 745LI. THE CONTACT STATED THE VEHICLE STALLED WITHOUT WARNING. IF THE VEHICLE HAD A HALF TANK OF GAS OR LESS THE VEHICLE WOULD NOT START. WHENEVER HE PUT A SMALL AMOUNT OF GASOLINE IN THE TANK USING A GAS CAN, THE VEHICLE WOULD START. THE CONTACT FOUND NHTSA RECALL CAMPAIGN ID NUMBER: 02V150000 (FUEL SYSTEM, GASOLINE: DELIVERY) THAT WAS RELATED TO THE ELECTRONIC FUEL PUMP. THE FAILURE COULD OCCUR WHEN THE FUEL TANK WAS AT A HALF TANK OR LESS. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 138,000.
NHTSA complaint #10447901 — an unverified report by a vehicle owner.
at 109,000 milesAtlanta,, GACrash
POWER TRAIN:AUTOMATIC TRANSMISSION
I JUST CAME ACROSS NHTSA ACTION NUMBER : PE11025 AND WANTED TO MAKE YOU AWARE OF THE FOLLOWING: I PARKED MY CAR IN FRONT OF MY DAUGHTER'S DAY CARE CENTER (THE GODDARD SCHOOL, SUWANEE) ON THE MONDAY BEFORE EASTER IN 2010 (MARCH 29, 2010). WHEN I CAME OUT, I DISCOVERED THE CAR APPROXIMATELY 40 YARDS AWAY CRASHED INTO THE EMBANKMENT OF THE NEIGHBORING PARKING LOT, AT AN INCLINE OF APPROXIMATELY 45 DEGREES. MY CAR WAS DAMAGED, AS WAS THE LANDSCAPING AT THE CRASH SITE, HOWEVER, NO ONE WAS INJURED. IN RESPONSE TO MY INQUIRY, BMW INDICATED THAT THERE WERE NO RECALLS RELATED TO ISSUES SUCH AS THE ONE I EXPERIENCED. THE REPAIR SHOP WAS BAFFLED BY THE ISSUE AS WELL AND SAID IT MIGHT BE ATTRIBUTABLE TO A FAULTY PARKING BRAKE ACTUATOR. THE VEHICLE STILL GIVES OCCASIONAL TRANSMISSION FAULT ERROR MESSAGES AND INDICATORS. I HAD TO FILE AN INSURANCE CLAIM AND CAN CONTACT THE COMPANY FOR DETAILS. I ALSO STILL HAVE PICTURES SOMEWHERE IF SOMEONE WOULD LIKE TO VIEW THEM. THE REPAIRS (MECHANICAL AND BODY WORK) WERE COMPLETED AT GODWIN AUTOMOTIVE IN DULUTH/JOHNS CREEK, GEORGIA. THE MILEAGE STATED ABOVE IS BASED ON MEMORY AND MY NOT BE ACCURATE.
NHTSA complaint #10429922 — an unverified report by a vehicle owner.