Service Bulletin SI B11 09 17 Same issue with my car, 2017 BMW 750i xDrive. Drivetrain malfunction issues identical to SB noted. My car has a manufactured date 07/2016, one month after SB dates covered, yet same part numbers are used in this month as well. Not fair that other vehicle owners with same part numbers get this covered, as I have to pay over $3k for repair, to then wait IF a SB gets releases, then have to chase BMW file a RP claim. Wastegate issues across all G11 models!
NHTSA complaint #11663003 — an unverified report by a vehicle owner.
The contact owns a 2020 BMW 750I. The contact stated that while driving in a parking lot at slow speeds, the check engine warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that the expansion tank had cracked and leaked on the fuel rail and the injector had failed. The vehicle was repaired. The manufacturer was contacted and covered the injector repair and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 48,000.
NHTSA complaint #11662182 — an unverified report by a vehicle owner.
The contact owns a 2018 BMW 750I. The contact stated that while driving at various speeds, the engine overheated with the temperature gauge indicating that the engine was hot(H) with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the contact was informed that thermostat, thermostat sensor, and the water pump needed to be replaced. The contact stated that the vehicle was repaired; however, the failure worsened, and additional repairs were performed but the failure persisted. The contact was then informed by a mechanic that the engine oil cooler line was defective which had caused oil to leak into the engine coolant. The mechanic linked the failure to NHTSA Campaign Number: 17V377000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall. The manufacturer then referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 87,000.
NHTSA complaint #11656615 — an unverified report by a vehicle owner.
The contact owns a 2014 BMW 750I. The contact stated while driving at an undisclosed speed, the low oil pressure warning light illuminated. The contact stated that an oil change had been performed several days before the failure. The contact topped off the oil. The vehicle was taken back to the dealer where the contact was advised to complete an oil consumption test for 1,000 miles and then return to the dealer with the vehicle. The failure reoccurred and the vehicle was taken back to the dealer. The vehicle was diagnosed with a coolant leak into the engine and that the engine needed to be replaced. The vehicle was not repaired. The contact was informed about a class action lawsuit for coolant leaking into the engine. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,500.
NHTSA complaint #11583639 — an unverified report by a vehicle owner.
Auxiliary Turbo water pump match the recall by part number I took vehicle to bmw dealer They only go by vin number so they refuse to help The part is on a recall do to circuit board and overheating N63 with a recall auxiliary turbo water pump Part # 11 51 7 629 916
NHTSA complaint #11555929 — an unverified report by a vehicle owner.
There are two grill shutter actuators. One for the upper and one for the lower. Different part numbers. NHTSA issued a TSB for N63R in 2019: MC-10160279-9999 (G12 (N63R)/G30 (B58M) RADIATOR GRILL UPPER AND LOWER ACTIVE AIR FLAPS: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES). My vehicle is a N62R and there are hundreds perhaps thousands of reports of the IDENTICAL part numbers from BROSE Manufacturing (USA / Germany) failing. For example, my upper failed in APR 2023 after a repair I paid for in SEP 2022 with a P/N manufactured in 2021. Then, the lower actuator failed which has a manufacture date of 2017 (so it is the OEM part). Though the upper actuator is coded to remain open on fault, the lower is for some reason coded to remain closed on fault. If the fault codes are incorrectly interpreted by the [XXX] when the vehicle is in operation, then the engine could quickly overheat and lead to major issues for the occupants, but likely result in thousands of dollars of engine repairs. I urge you to reconsider the TSB and issue a recall/warranty extension for all BMW G11/12/30 and similar (in fact, this part is used on all series with upper and lower shutters: 5, 7 and X from 2015.) The main problem I am having is that there ARE NO PARTS IN STOCK at BMW worldwide. [XXX] has not responded. Thank you. “INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
NHTSA complaint #11533976 — an unverified report by a vehicle owner.
The contact owns a 2012 BMW 750I. The contact stated that while starting the vehicle, the vehicle was idling rough. Additionally, while driving at an undisclosed speed, the vehicle was making an abnormal sound. The vehicle was taken to an independent mechanic where it was diagnosed as a timing chain failure. The manufacturer was not made aware of the failure. The failure mileage was 82,000.
NHTSA complaint #11509904 — an unverified report by a vehicle owner.
The contact owns a 2007 BMW 750i. The contact stated that on several occasions while driving or idling, he heard a rattling noise coming from the engine. The contact then stated that on another occasion while driving, he heard a rattling noise in the engine while making a left turn then the vehicle stalled. No warning lights illuminated. The vehicle was not diagnosed. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 135,000
NHTSA complaint #11478661 — an unverified report by a vehicle owner.
Active radiator grille malfunction Active grille is stuck in closed position increasing the chances of the engine overheating and related safety risks. This problem has been reported in multiple BMW models and model years but the MY2016 G12 with a production date of March 2016 is not mentioned in previous service bulletins. Attaching links to service bulletins for same model but different production dates and for different models with the same issue. https://static.nhtsa.gov/odi/tsbs/2019/MC-10160279-9999.pdf https://static.nhtsa.gov/odi/tsbs/2019/MC-10170559-9999.pdf Driver was alerted to the issue when the check engine light came on. Upon diagnosis, DTC code P05AE was found to be the reason for the check engine light which indicates an active grille issue.
NHTSA complaint #11435617 — an unverified report by a vehicle owner.
MOST BMW V8 ENGINES INCLUDING MY OWN (N62,N63) HAVE KNOW MAJOR FLAWS WITH VALVE STEM SEALS AND TIMING CHAINS. THESE ISSUES CAUSE CATASTROPHIC DAMAGE TO ENGINES AND EMISSIONS SYSTEM. IT IS A MAJOR SAFETY ISSUE AS WELL AS ENVIRONMENTAL ISSUE. VEHICLES END UP IMMOBILE ON THE HIGHWAY OR EMITTING EXCESIVE SMOKE AND FUMES INTO THE ATMOSPHERE. BMW HAS HAD A CLASS ACTION LAWSUIT OVER THIS I DONT BELIEVE THATS ENOUGH. THESE VEHICLES NEED TO BE REPAIRED
NHTSA complaint #11375325 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2009 BMW 750I. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DROVE ROUGH AND NEARLY SHUT-OFF. THE CONTACT TOOK THE VEHICLE TO FOUR SEPARATE UNKNOWN DEALERS AND WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE CONTACT WAS ALSO CONCERNED ABOUT THE OIL CONSUMPTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED HIM OF A CLASS ACTION LAWSUIT. THE DEALER BMW OF MONROVIA (1425 S MOUNTAIN AVE, MONROVIA, CA 91016, 877-269-9618) ACKNOWLEDGED SOME OIL LEAKS IN THE ENGINE AND REPAIRED THE ENGINE FOR $2600. THE DEALER ALSO STATED THAT THERE WAS A CLASS ACTION LAWSUIT AND THAT THE ENGINE WOULD BE REPLACED WITH PERMISSION FROM THE MANUFACTURER. THE MANUFACTURER DID NOT APPROVE REPLACING THE ENGINE. THE FAILURE MILEAGE WAS 40,000.
NHTSA complaint #11364122 — an unverified report by a vehicle owner.
THE VEHICLE WAS DRIVEN APPROXIMATELY 10 MINUTES TO THE GROCERY STORE, PARKED, WE SHOPPED, 30 MINUTES LATER, DROVE BACK HOME, AGAIN ABOUT 10 MINUTES. BACKED THE VEHICLE INTO MY DRIVEWAY AND SHUT THE VEHICLE OFF. GROCERIES WERE UNLOADED WHILE MY GIRLFRIEND WAS TRYING TO GET MY 18 MONTH DAUGHTER OUT OF THE CAR SEAT. SHE DID, CAME INSIDE AND APPROXIMATELY 2 MINUTES LATER A NEIGHBOR SLAMMED ON MY DOOR SAYING THAT THE VEHICLE WAS SMOKING FROM THE ENGINE COMPARTMENT. I WENT OUTSIDE, TRIED TO RELIEVE THE ISSUE WITH AN EXTINGUISHER, THIS DID NOT REMEDY THE SITUATION. THE SMOKE INCREASED, I WAS AFRAID TO POP THE HOOD DUE TO RISK OF OXYGEN EXPOSURE TO WHAT I ASSUMED WAS IN ACTIVE FIRE. 911 WAS CALLED, MINUTES LATER THE ENTIRE COMPARTMENT WAS FULLY ENGULFED WITH FLAMES. FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE.
NHTSA complaint #11363105 — an unverified report by a vehicle owner.
EXCESSIVE ENGINE OIL CONSUMPTION. VEHICLE USING 2 QUARTS OF OIL A WEEK. VEHICLE HAS 83,342 MILES ON THE ODOMETER. DOES NOT TAKE LONG FOR ENGINE OIL LIGHT TO COME ON WHEN VEHICLE IS IN MOTION.ISSUE HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE. DEALER STATED THAT THIS WAS NORMAL.
NHTSA complaint #11340371 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 BMW 750I. THE CONTACT STATED WHILE DRIVING 60 MPH WITH AUTOMATIC CRUISE CONTROL ACTIVATED, THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT, TRANSMISSION MALFUNCTION WARNING LIGHT, AND 'PRND' WARNING MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO BMW OF HOUSTON NORTH LOCATED AT 17730 NORTH FWY, HOUSTON, TX 77090, HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 184,000.
NHTSA complaint #11331926 — an unverified report by a vehicle owner.
THERE IS WHITE SMOKE THAT IS COMING OUT OF THE BACK PIPES OF THE CAR. THE CAR IS BURNING THROUGH OIL. I AM PUTTING A QUART IN EVERY 2 -3 WEEKS. MY MECHANIC SAID THAT IT IS HAVING THE SAME PROBLEMS AS THE 2009 MODEL. THE 2009 750I HAS BEEN RECALLED TO FIX THE ENGINE PROBLEM AND I HAVE A 2012 MODEL. THE SMOKE COMES OUT WHEN I AM DRIVING NOT WHEN IT IS STATIONARY ON THE CITY STREET, HIGHWAY OR WHEREVER. I DON'T FEEL SAFE. I AM GOING TO START DRIVING MORE DISTANCE AND I DON'T WANT TO RUN OUT OF OIL AND CAUSE MORE DAMAGE TO MY CAR. I DON'T UNDERSTAND WHAT IS HAPPENING WITH THE OIL CONSUMPTION. THERE ARE OTHER ISSUES SURROUNDING THE CAR. I AM NOT A MECHANIC. BUT, I WOULD LIKE TO FILE A COMPLAINT. THIS CAR WAS SUPPOSED TO BE IN EXCELLENT CONDITION WHEN I BOUGHT IT.
NHTSA complaint #11217885 — an unverified report by a vehicle owner.
VEHICLE WAS PARKED WITH ENGINE OFF AND SPONTANEOUSLY COMBUSTED. ***I HAVE VIDEO FOOTAGE OF THE ENTIRE ORDEAL. ***** THE CAR HAD BEEN PARKED FOR ROUGHLY 4 HOURS PRIOR TO FIRE STARTING UNDERNEATH THE HOOD FO NO APPARENT REASON. REACHED OUT TO BMW AND WAS TOLD DUE TO THE SEVERITY OF THE DAMAGE THEIR INVESTIGATORS COULD NOT DETERMINE THE CAUSE OR ORIGIN OF THE FIR AT THE TIME OF THE INSPECTION. THE NATIONAL ENGINEERING GROUP OBSERVED THERMAL DAMAGE ISOLATED TO THE ENGINE COMPARTMENT WITH GREATER CONSUMPTION TOWARDS THE FRONT. THIS OCCURRED DUE TO NO FAULT OF MY OWN AND BMW IS DENYING RESPONSIBILITY AND HELP.
NHTSA complaint #11217055 — an unverified report by a vehicle owner.
I WAS DRIVING UP I-5 , IN THE THIRD LANE WHEN ALL OF A SUDDEN I GOT A DRIVETRAIN MALFUNCTION MESSAGE ON MY SCREEN I NOTICED THAT ALL ACCELERATION WAS LOST AND KNEW I MUST PULL OUT OF THE ROAD FOR AT THE SPEED ALLOWED I WAS BOUND TO GET REAR ENDED ON A BUSY HIGHWAY LIKE THIS CAR IN BACK OF ME BEGAN TO HONK AS I SIGNALED TO BE ALLOWED MOVE OUT THE ROAD CARS PROCEEDED TO JUST GO FAST AND ALMOST GOT HIT A COUPLE TIMES .
NHTSA complaint #11195381 — an unverified report by a vehicle owner.
ENGINE OIL LEAK; ENGINE COOLANT LEAK; BLUE SMOKE THRU TAILPIPE; STRANGE NOISES MAKING CONCERNED TO CONTINUE TO DRIVE ENGINE OIL SIGN HAD ALWAYS COME ON TOO FREQUENTLY FROM THE BEGINNING OF PURCHASE ENGINE OIL COOLANT FREQUENCY DEVELOPED IN THE PAST TWO YEARS AND CAME TO A STAGE QUESTIONING THE SAFETY OF THE VEHICLE.
NHTSA complaint #11180186 — an unverified report by a vehicle owner.