Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2023 BMW 760I
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Brakes
847.1%
Median failure at 1,950 miles
Stability & Traction Control
423.5%
Median failure at 3,000 miles
Other & Unspecified
317.6%
1 crashes, 0 fires
Driver Assist & Collision Avoidance
211.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jul 2023peak 4Dec 2024
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
Redmond, WACrash
UNKNOWN OR OTHER
My vehicle had a crash before receiving the recall on 28th august 2023 at 10.00am. The car swerved to the right and dashed on a parked car. There were no injuries. But the Cars right front was damaged. At first I could not understand what happened and because of the dash the airbags got deployed and I was dazed for moments. Later when the towing truck moved the car I saw the left front tire had burst. When I leased and brought the car within 15 days the same side tyre had burst but the road was clear and I could take care . I got a new car tyre fitted at my cost from the Seattle BMW dealership office. In the current accident before I could realize anything the car had dashed. The speed however was 25miles/hour. Later the insurance came in the picture and the car was sent to collision center NW Fife an authorized repair shop certified by BMW. The extent of damage as reported was considered as irreparable and the insurance company informed me that the car had to be scrapped. The issue is there was some defect either due to the tyre fitted as the incident repeated and secondly the safety mechanism did not brake automatically. The recall letter States that the fault of automatic stopping was there and needed to be repaired. I had informed immediately after the accident the dealer from where I bought the car. There was contact from the dealer of any communication except a note get it replied through your insurance In my 50 years of driving I have not had one incident of car dash or damage. Secondly the extensive damage indicates the poor safety of the car body leave alone the fault in the safety software . This is premium car and I was shocked to see the extent of damage.
NHTSA complaint #11560557 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Greensboro, NC
SERVICE BRAKES
The recall for the Integrated Braking System has been on going since February with no remedy! This is unfair to us. They haven’t offered any kind of compensation in regards to this recall either.
NHTSA complaint #11632967 — an unverified report by a vehicle owner.
Spotsylvania, VA
SERVICE BRAKES, HYDRAULIC
The contact owns a 2023 BMW 760I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11626870 — an unverified report by a vehicle owner.
Spotsylvania, VA
ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2023 BMW 760I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11626870 — an unverified report by a vehicle owner.
Elk Grove, CA
SERVICE BRAKES, HYDRAULIC
The contact owns a 2023 BMW 760I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was unsure whether the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11621944 — an unverified report by a vehicle owner.
Elk Grove, CA
ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2023 BMW 760I. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was unsure whether the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11621944 — an unverified report by a vehicle owner.
at 3,000 milesBerwyn, PA
SERVICE BRAKES, HYDRAULIC
The contact owned a 2023 BMW 760i. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled when the contact depressed the brake pedal. There was no warning light illuminated. The contact depressed the brake pedal forcefully to stop the vehicle. The vehicle was able to restart; however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000. VIN tool confirms parts not available.
NHTSA complaint #11621028 — an unverified report by a vehicle owner.
at 3,000 milesBerwyn, PA
ELECTRONIC STABILITY CONTROL (ESC)
The contact owned a 2023 BMW 760i. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled when the contact depressed the brake pedal. There was no warning light illuminated. The contact depressed the brake pedal forcefully to stop the vehicle. The vehicle was able to restart; however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000. VIN tool confirms parts not available.
NHTSA complaint #11621028 — an unverified report by a vehicle owner.
Portland, OR
SERVICE BRAKES
Twice this month while driving normally and at a moderate speed a message flashed on the monitor that the emergency braking system was engaged. The car slowed dramatically and suddenly. Without thinking I braked or pressed the accelerator. Luckily, the car returned to normal speed. When the braking system engaged unsecured objects were thrown around. If a car was behind me I could have easlily been rear ended.
NHTSA complaint #11603566 — an unverified report by a vehicle owner.
Twice this month while driving normally and at a moderate speed a message flashed on the monitor that the emergency braking system was engaged. The car slowed dramatically and suddenly. Without thinking I braked or pressed the accelerator. Luckily, the car returned to normal speed. When the braking system engaged unsecured objects were thrown around. If a car was behind me I could have easlily been rear ended.
NHTSA complaint #11603566 — an unverified report by a vehicle owner.
at 900 milesDavie, FL
SERVICE BRAKES, HYDRAULIC
The contact owns a 2023 BMW 760I. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle, upon attempting to depress the brake pedal, the contact became aware that the brake pedal was stiff and stuck in position. After which, the message "Drive Carefully; Braking System Failure" was displayed. The contact stated that the vehicle came to a complete stop independently after the Forward Collision Avoidance: Automatic Emergency Braking system was activated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The service brake warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the ABS control module and brake sensor. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 900.
NHTSA complaint #11600886 — an unverified report by a vehicle owner.
Mequon, WI
SERVICE BRAKES
The contact owns a 2023 BMW 760I. The contact was notified of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11583501 — an unverified report by a vehicle owner.
Mequon, WI
ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2023 BMW 760I. The contact was notified of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11583501 — an unverified report by a vehicle owner.
Wappinger Falls, NY
SERVICE BRAKES
Vehicle brakes gave out while driving and would not stop. System generated an email of the incident from manufacturer. Dealership informed that they have seen this before and its is a simple fix with a brake booster but no recalls are currently recalling the vehicle. The warning appeared as it happened.
NHTSA complaint #11566003 — an unverified report by a vehicle owner.
Vehicle brakes gave out while driving and would not stop. System generated an email of the incident from manufacturer. Dealership informed that they have seen this before and its is a simple fix with a brake booster but no recalls are currently recalling the vehicle. The warning appeared as it happened.
NHTSA complaint #11566003 — an unverified report by a vehicle owner.
Redmond, WACrash
UNKNOWN OR OTHER
My vehicle had a crash before receiving the recall on 28th august 2023 at 10.00am. The car swerved to the right and dashed on a parked car. There were no injuries. But the Cars right front was damaged. At first I could not understand what happened and because of the dash the airbags got deployed and I was dazed for moments. Later when the towing truck moved the car I saw the left front tire had burst. When I leased and brought the car within 15 days the same side tyre had burst but the road was clear and I could take care . I got a new car tyre fitted at my cost from the Seattle BMW dealership office. In the current accident before I could realize anything the car had dashed. The speed however was 25miles/hour. Later the insurance came in the picture and the car was sent to collision center NW Fife an authorized repair shop certified by BMW. The extent of damage as reported was considered as irreparable and the insurance company informed me that the car had to be scrapped. The issue is there was some defect either due to the tyre fitted as the incident repeated and secondly the safety mechanism did not brake automatically. The recall letter States that the fault of automatic stopping was there and needed to be repaired. I had informed immediately after the accident the dealer from where I bought the car. There was contact from the dealer of any communication except a note get it replied through your insurance In my 50 years of driving I have not had one incident of car dash or damage. Secondly the extensive damage indicates the poor safety of the car body leave alone the fault in the safety software . This is premium car and I was shocked to see the extent of damage.
NHTSA complaint #11560557 — an unverified report by a vehicle owner.
Bronx, NY
UNKNOWN OR OTHER
Unknown
NHTSA complaint #11541801 — an unverified report by a vehicle owner.
San Antonio, TX
UNKNOWN OR OTHER
THERE IS NO PHYSICAL USER MANUAL IN THE VEHICLE AND WHEN THE DASH SCREENS TURN BLANK (HAPPENS REGULARLY), THE ONLINE VERSION IS NOT ACCESSIBLE IN THE VEHICLE. THE BMW APP ONLY WORKS WHERE THERE IS NETWORK COVERAGE SO THAT IS NOT A SOLUTION EITHER. THE DEALER CANNOT ORDER A USER MANUAL BECAUSE THE OEM, BMW, HAS NOT RELEASED IT. BMW CUSTOMER SERVICE ADVISES THAT THEY ONLY HAVE ONLINE VERSIONS. ISN'T THE PHYSICAL AVAILABILITY OF A USER MANUAL A REQUIREMENT ? WILLING TO PAY FOR IT, BUT THE OEM DOESN'T EVEN SELL ONE.
NHTSA complaint #11531651 — an unverified report by a vehicle owner.