Owners have filed 71 complaints
about the 2017 BMW I3 with NHTSA between 2017 and 2026.
The largest single group is the body & structure.
Across this model's run it ranks 1 of 6 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 73
Against the median year of the BMW I3. 50 means typical for this
model; 100 means roughly double.
Severity — 73
14.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
90% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
39.7%
1,000 – 9,999 miles
1032.3%
10,000 – 24,999 miles
825.8%
25,000 – 49,999 miles
1032.3%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Configuration
Overall
Front
Side
Rollover
2017 BMW I3 5 HB RWD
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2017peak 5Jul 2026
NHTSA investigations into the 2017 BMW I3
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP22005Opened 27 Jan 2023Closed 7 Aug 2023ELECTRICAL SYSTEM:PROPULSION SYSTEM
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...
Recalls on the 2017 BMW I3
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
17V720000
AIR BAGS:FRONTAL
BMW of North America, LLC (BMW) is recalling certain 2014-2018 BMW i3 electric and hybrid electric vehicles. Unbelted, small adult, drivers may be at a higher risk of neck injury in the event of a frontal crash. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk: During a frontal impact, unbelted, small adult, drivers could be at a higher risk of neck injury.
17V088000
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
BMW of North America, LLC (BMW) is recalling certain 2014-2017 i3 REx hybrid electric vehicles. The fuel tank vent line may rub against the ribbed wire protection sleeve of the battery positive (B+) cable, creating a hole in the vent line and causing a fuel vapor leak.
Risk: A fuel vapor leak in the presence of an ignition source can increase the risk of a fire.
16V914000
AIR BAGS
BMW of North America, LLC (BMW) is recalling certain model year 2017 BMW 640i, 640i xDrive, 650i, 650i xDrive, M6, 535i, 535i xDrive, 430i, 430i xDrive, 440i, 440i xDrive, M4, X1 sDrive28i, X1 xDrive28i, i3, i8, Rolls-Royce Dawn, Mini Clubman Cooper, Clubman Cooper S, Cooper All4, Cooper S All4, Mini 4-Door Cooper, Cooper S, Mini 2-Door Cooper, Cooper S, John Cooper Works and 2016 BMW 528i, 528i xDrive, 535i, 535i xDrive, 550i, 550i xDrive, M5 and 535d vehicles. The affected vehicles have seat- mounted side air bag inflator initiators that may fail to ignite during a crash.
Risk: If the air bag inflator initiator fails to ignite, the seat-mounted air bag will not deploy, increasing the risk of injury.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2024544587,250 units in Canada
Label
Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
Recall 2017068688 units in Canada
Fuel System
On certain i3 REX models, a section of the fuel tank vent line could chafe against an adjacent ribbed wire protector. Over time, this chaffing could lead to the fuel tank vent line wearing through and leaking. Due to enclosed engine compartment of this vehicle and elevated underhood temperatures, this could increase the risk of a fire causing injury and/or property damage. Correction: Dealers will install a clip between the fuel tank vent line and the adjacent ribbed wire protector to prevent contact, and the fuel tank vent line will be inspected and replaced as necessary.
Recall 2016632485 units in Canada
Airbag
Certain vehicles may have been equipped with airbag inflators that do not meet specifications. This could cause affected airbags to fail to deploy properly in the event of a crash, which could increase the risk of injury to the occupants. Correction: Dealers will replace affected airbag modules. Note: Depending on the vehicle in question, the front passenger, knee, side or curtain airbag modules may be affected.
Reports where the owner recorded a crash, a fire, an injury or a death.
Albuquerque, NMCrash2 injured
SEAT BELTS
Summary On September 30, 2025, the passenger in a 2017 BMW i3 REX was involved in a severe frontal collision with a Gas Company Utility Vehicle. The impact struck the driver’s side extending toward the passenger side, causing the vehicle to spin violently and nearly flip. The passenger reports seatbelt failure with excessive slack, leading to partial ejection from the seat, mid-thigh restraint, and collision with the steering wheel. The head lodged under the steering column, resulting in loss of consciousness and a severe traumatic brain injury (TBI) with ongoing neurological issues. Only the driver’s curtain and seat airbags deployed; the steering wheel and passenger frontal airbags did not. Seatbelt Failure Analysis Seatbelts in modern vehicles like the BMW i3 include retractors and pretensioners designed to lock and tighten upon impact detection via accelerometers. Excessive slack, as described, suggests a malfunction in the pretensioner system, which failed to eliminate belt looseness during the high-G force event. This allowed forward momentum to propel the occupant, exacerbating injuries. Common issues in BMW i3 models include seatbelt twisting and retractor malfunctions, as reported in owner forums and repair services. Pretensioner failures can stem from sensor errors, mechanical wear, or manufacturing defects. In this crash’s severity, proper function should have secured the occupant, preventing ejection and secondary impacts. Airbag Failure Analysis The BMW employs a supplemental restraint system (SRS) with frontal, side, curtain, and seat airbags, triggered by crash sensors evaluating impact direction and force. Non-deployment of the passenger frontal and steering wheel airbags in a near-head-on collision indicates potential system failure. Possible causes include faulty occupant classification system (OCS) mats that misdetect presence/weight, leading to deactivation; sensor malfunctions; or wiring issues. A 2017 NHTSA recall (17V-720).
NHTSA complaint #11705719 — an unverified report by a vehicle owner.
Albuquerque, NMCrash2 injured
AIR BAGS
Summary On September 30, 2025, the passenger in a 2017 BMW i3 REX was involved in a severe frontal collision with a Gas Company Utility Vehicle. The impact struck the driver’s side extending toward the passenger side, causing the vehicle to spin violently and nearly flip. The passenger reports seatbelt failure with excessive slack, leading to partial ejection from the seat, mid-thigh restraint, and collision with the steering wheel. The head lodged under the steering column, resulting in loss of consciousness and a severe traumatic brain injury (TBI) with ongoing neurological issues. Only the driver’s curtain and seat airbags deployed; the steering wheel and passenger frontal airbags did not. Seatbelt Failure Analysis Seatbelts in modern vehicles like the BMW i3 include retractors and pretensioners designed to lock and tighten upon impact detection via accelerometers. Excessive slack, as described, suggests a malfunction in the pretensioner system, which failed to eliminate belt looseness during the high-G force event. This allowed forward momentum to propel the occupant, exacerbating injuries. Common issues in BMW i3 models include seatbelt twisting and retractor malfunctions, as reported in owner forums and repair services. Pretensioner failures can stem from sensor errors, mechanical wear, or manufacturing defects. In this crash’s severity, proper function should have secured the occupant, preventing ejection and secondary impacts. Airbag Failure Analysis The BMW employs a supplemental restraint system (SRS) with frontal, side, curtain, and seat airbags, triggered by crash sensors evaluating impact direction and force. Non-deployment of the passenger frontal and steering wheel airbags in a near-head-on collision indicates potential system failure. Possible causes include faulty occupant classification system (OCS) mats that misdetect presence/weight, leading to deactivation; sensor malfunctions; or wiring issues. A 2017 NHTSA recall (17V-720).
NHTSA complaint #11705719 — an unverified report by a vehicle owner.
New Berlin, WIFire
UNKNOWN OR OTHER
A BMW i3 caught fire in our garage. Maintenance on the car had been performed the day prior and it was found that the mechanic left the oil cap off. It took less than 7 minutes from the time the car started smoking to the point where the entire home was engulfed in flames. The fire department was onsite a couple of minutes after the car started smoking. It took 4 fire departments approximately 2 hours to extinguish this fire. A car should not be designed in a way in which an oil cap can cause the complete destruction of a home that quickly putting people’s lives at risk. The car was picked up by Geico, so we do not know if it is still available for investigation, but the fire investigators did confirm the cause was the missing oil cap. At this time, ourselves and three of our neighbors are unable to return to their homes. We are looking at least another year before being able to return. We lost everything in our home along with the car. This included many items which can never be replaced. This BMW i3 put ourselves, the neighbors and the multitude of firefighters this took to put this fire out lives at risk.
NHTSA complaint #11588266 — an unverified report by a vehicle owner.
at 26,680 milesStanton, CACrash1 injured
POWER TRAIN
TL* THE CONTACT OWNED A 2017 BMW I3. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, HIS VEHICLE ACCELERATED INDEPENDENTLY INTO ON COMING TRAFFIC WITHOUT WARNING. AS THE CONTACT STRUGGLED TO REGAIN CONTROL OF THE VEHICLE, HE STEERED THE VEHICLE INTO A WOODED AREA WHERE HE HIT A TRASH DUMPSTER. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT SUFFERED A HEADACHE AND INJURIES TO HIS BACK AND NECK AREA. THE CONTACT DID NOT RECEIVE MEDICAL ATTENTION AT THE SCENE. THE POLICE WAS CALLED; HOWEVER, THE CONTACT NEVER RECEIVED A POLICE REPORT. THE VEHICLE WAS TOWED TO BMW OF BUENA PARK (6750 AUTO CENTER DR, BUENA PARK, CA 90621) TO BE INVESTIGATED. THE CONTACT WAS UNABLE TO STATE WHAT THE INVESTIGATION FOUND; HOWEVER, THE INVESTIGATION DID DEEM THE VEHICLE A TOTAL LOSS. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND AGREED TO PAY FOR A RENTAL VEHICLE. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,680.
NHTSA complaint #11321023 — an unverified report by a vehicle owner.
at 26,680 milesStanton, CACrash1 injured
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2017 BMW I3. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, HIS VEHICLE ACCELERATED INDEPENDENTLY INTO ON COMING TRAFFIC WITHOUT WARNING. AS THE CONTACT STRUGGLED TO REGAIN CONTROL OF THE VEHICLE, HE STEERED THE VEHICLE INTO A WOODED AREA WHERE HE HIT A TRASH DUMPSTER. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT SUFFERED A HEADACHE AND INJURIES TO HIS BACK AND NECK AREA. THE CONTACT DID NOT RECEIVE MEDICAL ATTENTION AT THE SCENE. THE POLICE WAS CALLED; HOWEVER, THE CONTACT NEVER RECEIVED A POLICE REPORT. THE VEHICLE WAS TOWED TO BMW OF BUENA PARK (6750 AUTO CENTER DR, BUENA PARK, CA 90621) TO BE INVESTIGATED. THE CONTACT WAS UNABLE TO STATE WHAT THE INVESTIGATION FOUND; HOWEVER, THE INVESTIGATION DID DEEM THE VEHICLE A TOTAL LOSS. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND AGREED TO PAY FOR A RENTAL VEHICLE. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,680.
NHTSA complaint #11321023 — an unverified report by a vehicle owner.
at 22,000 milesSanta Cruz, CA1 injured
STEERING
WHILEEXITING A PARKING PLACE ALONG A CURB - SLIGHT VEER OUT,ON DRY PAVEMENT, NIGHTIME, ON AN AVERAGECITY STREET. STEERING SUDDENLY BECAME BULLISH. WITHIN 100 FEET AND IN THE PROCESSOF THE 1ST UPCOMING90-DEGREE RIGHT-HANDTURN ALL MANNER OF WARNINGS WENT OFF, "PEDESTRIAN WARNING FAULTY,INCREASED STEER EFFORT (DUH!) CHASSIS STABILIZATION. I ALSO FELTIMMEDIATEPAININ MY RIGHT FOREARM AND SO THE ORDER OF WARNINGS MAY BE A BIT OFF. I HAVE BEEN WEARING A BRACE ON MY ARM SINCE THAT EVE FOR PAIN RELIEFFROM HAVING TO TORQUE ON THE WHEEL TO THE RIGHT SO HARD TO AVOID CROSSING OVER INTO THE ADJACENTLANE.STEERING IS LIKE DRIVING WITH BOTH FRONT WHEELS NEARLY FLAT. ONBOARD TIRE PRESSURE SHOWS ALL WERE AND ARE OF PROPER INFLATION. AFTER ONE ON-OFF CYCLE OF OVERNIGHT DURATION, ISSUES RESOLVED THEMSELVES THEN REPEATED IN ABOUT 24 HOURS. FOR A FEW DAYS NOW TRYING TO LET IT RESOLVE ITSELF WITH OFF/ON CYCLES THE STEERING HAS HAD THE SAME SLUGGISHNESS AND DOES NOT HAVE ANY POWER ASSIST. WARNINGS ARE STILL PREVALENT.
NHTSA complaint #11270342 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Oakland, CA
STRUCTURE:BODY
The carbon fiber roof panel is starting to delaminate and I am concerned that pieces could fly off and cause an accident.
NHTSA complaint #11753562 — an unverified report by a vehicle owner.
Roosevelt, NJ
STRUCTURE:BODY:ROOF AND PILLARS
On May 30, 2026, I was driving on the NJ Turnpike with high winds and I heard loud sounds like hard rain on the roof of my BMW i3. I saw sheets flying off the roof. When I parked the car, the clear coat covering the roof had delaminated, exposing the carbon fiber. The BMW collision shop told me that the roof panel has to be replaced and it is costly.
NHTSA complaint #11746860 — an unverified report by a vehicle owner.
Roosevelt, NJ
STRUCTURE:BODY
I bought the car new in 2017. Last summer, I noticed bubbles on the roof. On May 30, 2026, as I was driving 65 mph on the NJ Turnpike, I heard sounds on the roof like hard rain but it was not raining. I saw large sheets flying off my roof towards other cars, and some flying sheets were large enough to obscure a windshield. When I stopped, I saw more sheets hanging loose from the roof and I peeled off what I could. I think this is dangerous and understand it is common on BMW i3s (which are made of carbon fiber) and other BMW cars.
NHTSA complaint #11741143 — an unverified report by a vehicle owner.
Rochester, NY
Other/I am not sure
We have experienced a mechanical issue with the harness system. Specifically, the straps become extremely difficult to tighten or loosen over time. To adjust them, I have to pull with the full force of a 200lb adult, to the point where it literally shakes the car. Despite following all manufacturer instructions—including cleaning the adjuster area and checking for twisted straps—the problem persists. Evenflo recently closed our support case (#00609796) and sent a replacement seat, which suggests an acknowledgement of the problem. Before I return the impacted seat (as Evenflo Requested), I wanted to reach out here promptly. I am particularly concerned because this appears to be a systemic issue. I would like to include this Reddit thread of other parents experiencing the same harness strap issue: Reddit Discussion: Evenflo 360 straps hard to tighten and loosen https://www.reddit.com/r/CPST/comments/1pzus73/evenflo_360straps_hard_to_tighten_and_loosen/ A cursory look at this Reddit thread shows at least 10 separate people with this same issue. I have documented interactions with Evenflo Parentlink via email and have photos attached and video link here. https://drive.google.com/file/d/1Ogbu8VN-45InQIfCxfnLJaeGgvzcRcRg/view?usp=sharing Thanks Matt Figler (914) 715-8954
NHTSA complaint #11729647 — an unverified report by a vehicle owner.
Rochester, NY
Chest Clip, Buckle, Harness
We have experienced a mechanical issue with the harness system. Specifically, the straps become extremely difficult to tighten or loosen over time. To adjust them, I have to pull with the full force of a 200lb adult, to the point where it literally shakes the car. Despite following all manufacturer instructions—including cleaning the adjuster area and checking for twisted straps—the problem persists. Evenflo recently closed our support case (#00609796) and sent a replacement seat, which suggests an acknowledgement of the problem. Before I return the impacted seat (as Evenflo Requested), I wanted to reach out here promptly. I am particularly concerned because this appears to be a systemic issue. I would like to include this Reddit thread of other parents experiencing the same harness strap issue: Reddit Discussion: Evenflo 360 straps hard to tighten and loosen https://www.reddit.com/r/CPST/comments/1pzus73/evenflo_360straps_hard_to_tighten_and_loosen/ A cursory look at this Reddit thread shows at least 10 separate people with this same issue. I have documented interactions with Evenflo Parentlink via email and have photos attached and video link here. https://drive.google.com/file/d/1Ogbu8VN-45InQIfCxfnLJaeGgvzcRcRg/view?usp=sharing Thanks Matt Figler (914) 715-8954
NHTSA complaint #11729647 — an unverified report by a vehicle owner.
Saint Louis, MO
UNKNOWN OR OTHER
After purchasing this car used, I signed up for MyBMW remote services. My account portal stated Emergency SOS call button and crash detection services were active on my car. I decided to test, and it turns out it's not, due to the issue in SIB 84 09 22. The car will just receive a call failed message, since it's trying to do voice calls in 3G, due to the improperly programmed 4G telematics unit. So BMW knows with 100% certainty this feature will not work on the car, and the car gives no advance warning in is inoperable. Yet they are still informing me in the portal that it is active. I feel if the system is inoperable without any warning, a service bulletin without a recall is not enough. How would I have known of this issue if I didn't test it myself?
NHTSA complaint #11727315 — an unverified report by a vehicle owner.
Winter Springs, FL
STRUCTURE:BODY
The roof is delaminating causing a danger to my vehicle and others
NHTSA complaint #11713691 — an unverified report by a vehicle owner.
Albuquerque, NMCrash2 injured
SEAT BELTS
Summary On September 30, 2025, the passenger in a 2017 BMW i3 REX was involved in a severe frontal collision with a Gas Company Utility Vehicle. The impact struck the driver’s side extending toward the passenger side, causing the vehicle to spin violently and nearly flip. The passenger reports seatbelt failure with excessive slack, leading to partial ejection from the seat, mid-thigh restraint, and collision with the steering wheel. The head lodged under the steering column, resulting in loss of consciousness and a severe traumatic brain injury (TBI) with ongoing neurological issues. Only the driver’s curtain and seat airbags deployed; the steering wheel and passenger frontal airbags did not. Seatbelt Failure Analysis Seatbelts in modern vehicles like the BMW i3 include retractors and pretensioners designed to lock and tighten upon impact detection via accelerometers. Excessive slack, as described, suggests a malfunction in the pretensioner system, which failed to eliminate belt looseness during the high-G force event. This allowed forward momentum to propel the occupant, exacerbating injuries. Common issues in BMW i3 models include seatbelt twisting and retractor malfunctions, as reported in owner forums and repair services. Pretensioner failures can stem from sensor errors, mechanical wear, or manufacturing defects. In this crash’s severity, proper function should have secured the occupant, preventing ejection and secondary impacts. Airbag Failure Analysis The BMW employs a supplemental restraint system (SRS) with frontal, side, curtain, and seat airbags, triggered by crash sensors evaluating impact direction and force. Non-deployment of the passenger frontal and steering wheel airbags in a near-head-on collision indicates potential system failure. Possible causes include faulty occupant classification system (OCS) mats that misdetect presence/weight, leading to deactivation; sensor malfunctions; or wiring issues. A 2017 NHTSA recall (17V-720).
NHTSA complaint #11705719 — an unverified report by a vehicle owner.
Albuquerque, NMCrash2 injured
AIR BAGS
Summary On September 30, 2025, the passenger in a 2017 BMW i3 REX was involved in a severe frontal collision with a Gas Company Utility Vehicle. The impact struck the driver’s side extending toward the passenger side, causing the vehicle to spin violently and nearly flip. The passenger reports seatbelt failure with excessive slack, leading to partial ejection from the seat, mid-thigh restraint, and collision with the steering wheel. The head lodged under the steering column, resulting in loss of consciousness and a severe traumatic brain injury (TBI) with ongoing neurological issues. Only the driver’s curtain and seat airbags deployed; the steering wheel and passenger frontal airbags did not. Seatbelt Failure Analysis Seatbelts in modern vehicles like the BMW i3 include retractors and pretensioners designed to lock and tighten upon impact detection via accelerometers. Excessive slack, as described, suggests a malfunction in the pretensioner system, which failed to eliminate belt looseness during the high-G force event. This allowed forward momentum to propel the occupant, exacerbating injuries. Common issues in BMW i3 models include seatbelt twisting and retractor malfunctions, as reported in owner forums and repair services. Pretensioner failures can stem from sensor errors, mechanical wear, or manufacturing defects. In this crash’s severity, proper function should have secured the occupant, preventing ejection and secondary impacts. Airbag Failure Analysis The BMW employs a supplemental restraint system (SRS) with frontal, side, curtain, and seat airbags, triggered by crash sensors evaluating impact direction and force. Non-deployment of the passenger frontal and steering wheel airbags in a near-head-on collision indicates potential system failure. Possible causes include faulty occupant classification system (OCS) mats that misdetect presence/weight, leading to deactivation; sensor malfunctions; or wiring issues. A 2017 NHTSA recall (17V-720).
NHTSA complaint #11705719 — an unverified report by a vehicle owner.
Simi Valley, CA
STRUCTURE:BODY
The carbon fiber roof is bubbling and disintegrating. I have one section behind the passenger door that is the size of my FULL hand that is in a circle shape where the roof is scaling and peeling. Each day that passes, the known spot is getting bigger and bigger. It's embarrassing to see this happening to my car and makes my care look worthless. Definite eye sore. I currently have the (1) i3 EV that is the family car, (2) M3's mine is a convertible and the other is my husbands, of course, (1) M1 my son's and (1) M235 I which is my daughters. We are definitely a BMW family. Shame on BMW if they do not cover this.
NHTSA complaint #11692851 — an unverified report by a vehicle owner.
at 32,000 milesEl Cajon, CA
VISIBILITY:WINDSHIELD WIPER/WASHER
The contact owns a 2017 BMW I3. The contact stated that while driving at an undisclosed speed, the windshield wiper fluid failed to function as intended. The contact's husband checked the windshield wiper reservoir; the hose had rodent teeth marks, and part of the tubing was missing. The vehicle was taken to the dealer, where the vehicle was repaired. The contact stated that on a separate occasion, the failure persisted. The contact's husband checked the reservoir and found that rodents had eaten the tubing again and had built a nest inside the vehicle. The vehicle was not diagnosed or repaired. The contact's husband repaired the vehicle. Upon further investigation, the contact found out that the manufacturer had added soy to all the plastic tubing in the vehicle, which was an attractant to the rodents. The failure persisted. The vehicle remained at the dealer pending the repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 32,000.
NHTSA complaint #11690435 — an unverified report by a vehicle owner.
at 32,000 milesThe Woodlands, TX
STRUCTURE:BODY:ROOF AND PILLARS
The contact owns a 2017 BMW I3. The contact stated that there were discolored bubbles developing on the roof of the vehicle. The roof of the vehicle was delaminating. Upon further inspection, the contact found out that the hot climate and UV rays and the composite structure might be the factors causing the failure. The vehicle was taken to a body shop. The contact was informed that the carbon fiber used on the vehicle might have caused the failure. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,000.
NHTSA complaint #11690344 — an unverified report by a vehicle owner.
Houston, TX
STRUCTURE:BODY
There was an electrical fault in the door handle, specifically for the comfort access function circuit inside the handle itself. There was smoke and extreme heat. Luckily no fire started, before the battery was disconnected. Our understanding is, this is a known problem with the circuit board having corrosion and creating a short, but no recall exists.
NHTSA complaint #11684619 — an unverified report by a vehicle owner.
Houston, TX
ELECTRICAL SYSTEM
There was an electrical fault in the door handle, specifically for the comfort access function circuit inside the handle itself. There was smoke and extreme heat. Luckily no fire started, before the battery was disconnected. Our understanding is, this is a known problem with the circuit board having corrosion and creating a short, but no recall exists.
NHTSA complaint #11684619 — an unverified report by a vehicle owner.
Santa ana, CA
STRUCTURE:BODY
Carbon fiber Roof delaminate and risk of flying off
NHTSA complaint #11673269 — an unverified report by a vehicle owner.
Corona, CA
UNKNOWN OR OTHER
The rear window shattered for no apparent reason. I was directly next to the vehicle with the tailgate closed when I witnessed happened without any probable cause. Please advise. Thank you.
NHTSA complaint #11667003 — an unverified report by a vehicle owner.
Miami, FL
UNKNOWN OR OTHER
This has happened twice: I was driving on the expressway and didn’t hear anything hitting my little sunroof, just suddenly noise from that general area. When I pulled over I saw that the sunroof had cracked and the largest part(s) was missing.
NHTSA complaint #11604436 — an unverified report by a vehicle owner.
Simi Valley, CA
UNKNOWN OR OTHER
Pieces of my roof flew off.
NHTSA complaint #11601834 — an unverified report by a vehicle owner.
Point Roberts, WA
POWER TRAIN
The vehicle has just over 35000 miles of light normal use as a second family vehicle. It developed a loud grinding noise from the etransmission that quickly progressed to a vibration. It was taken to BMW Seattle where it was diagnosed as a known issue of the main transmission bearings disintegrating due to the effect of the permanent magnet motors on the metal roller bearings. The bearings were quietly modified by BMW for the 2019 model year due to this in an effort to mitigate the problem and subsequently BMW abandoned the permanent magnet motor technology due to this . This information was from the various BMW service advisors. The repair is quoted as $7400 to replece the entire e transmission to the new design. If unrepaired there is a " significant risk the transmission will jam at highway speed causing a loss of control due to rear wheel lockup". Calls to BMW NA about this issue were replied with "BMW is unwilling to assist the customer with this issue." It is unconscionable that a vehicle with 35000m and a 4 year 50 000m warranty would have its transmission disintegrate with the potential of a catastrophic accident under light use due to a known manufacturer defect and BMW would not even attempt to assist their customers when they have the rectification available.
NHTSA complaint #11592432 — an unverified report by a vehicle owner.
New Berlin, WIFire
UNKNOWN OR OTHER
A BMW i3 caught fire in our garage. Maintenance on the car had been performed the day prior and it was found that the mechanic left the oil cap off. It took less than 7 minutes from the time the car started smoking to the point where the entire home was engulfed in flames. The fire department was onsite a couple of minutes after the car started smoking. It took 4 fire departments approximately 2 hours to extinguish this fire. A car should not be designed in a way in which an oil cap can cause the complete destruction of a home that quickly putting people’s lives at risk. The car was picked up by Geico, so we do not know if it is still available for investigation, but the fire investigators did confirm the cause was the missing oil cap. At this time, ourselves and three of our neighbors are unable to return to their homes. We are looking at least another year before being able to return. We lost everything in our home along with the car. This included many items which can never be replaced. This BMW i3 put ourselves, the neighbors and the multitude of firefighters this took to put this fire out lives at risk.
NHTSA complaint #11588266 — an unverified report by a vehicle owner.
Midlothian, VA
AIR BAGS
Message saying driver restraint failure, air bags may not deploy properly. Random event, has been an issue with bmw i3 models.
NHTSA complaint #11582488 — an unverified report by a vehicle owner.
Honolulu, HI
STRUCTURE:BODY
I'm writing this in anticipation of my carbon-fiber roof failing, though it has not yet. It is showing standard early signs, consisting of blistering of the clear coat, which appears to be directly over the fiberglass composite roof surface proper. I keep it covered, and that probably has much to do with the blistering not advancing noticeably in recent times.
NHTSA complaint #11581534 — an unverified report by a vehicle owner.
Raleigh, NC
UNKNOWN OR OTHER
Roof is bubbling, wrinkling, and looks like it is de-laminating
NHTSA complaint #11567737 — an unverified report by a vehicle owner.
Sarasota, FL
STRUCTURE:BODY
Carbon roof delaminating due to lack of UV protection. Parts of i3 roofs dethatching at highway speeds.
NHTSA complaint #11566499 — an unverified report by a vehicle owner.
Sarasota, FL
STRUCTURE:BODY:ROOF AND PILLARS
Carbon roof delaminating due to lack of UV protection. Parts of i3 roofs dethatching at highway speeds.
NHTSA complaint #11566499 — an unverified report by a vehicle owner.