FaultScore

FaultScore report

2002 BMW M3 problems

Owners have filed 48 complaints about the 2002 BMW M3 with NHTSA between 2002 and 2023. The largest single group is the engine & cooling. Across this model's run it ranks 6 of 16 worst.

C

FaultScore 58/100

Higher is worse. Measured against the other years of the BMW M3.

How this is worked out

The numbers

48

Complaints

2

Crashes reported

1

Fires reported

1

Injuries reported

78,750 mi

Median mileage at failure

Half of reported failures happened before this

24%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 74 vs 50 Severity 43 vs 50 Early failure 40 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 74
Against the median year of the BMW M3. 50 means typical for this model; 100 means roughly double.
Severity — 43
8.3% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 40
24% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2002 compares with every other BMW M3

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2002 BMW M3

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 13 27.1%

Median failure at 64,000 miles

Transmission & Drivetrain 8 16.7%

2 crashes, 0 fires · median 45,000 mi

Airbags 7 14.6%

Median failure at 107,500 miles

Body & Structure 5 10.4%

Median failure at 99,500 miles

Suspension 4 8.3%

Median failure at 99,602 miles

Electrical System 4 8.3%

0 crashes, 1 fires · median 41,522 mi

Windows, Mirrors & Wipers 2 4.2%

Median failure at 66,292 miles

Other & Unspecified 1 2.1%

Median failure at 95,000 miles

Equipment & Accessories 1 2.1%
Tires 1 2.1%

Median failure at 775,000 miles

Lights 1 2.1%

Median failure at 86,000 miles

Acceleration & Cruise Control 1 2.1%

Median failure at 15,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 3 8.8%
10,000 – 24,999 miles 5 14.7%
25,000 – 49,999 miles 1 2.9%
50,000 – 74,999 miles 7 20.6%
75,000 – 99,999 miles 9 26.5%
100,000 – 149,999 miles 5 14.7%
150,000+ miles 4 11.8%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 2002 peak 4 Oct 2023

NHTSA investigations into the 2002 BMW M3

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE09036 Opened 7 Aug 2009 Closed 22 Dec 2009 EXTERIOR LIGHTING

REAR LAMP ILLUMINATION

ODI HAS RECEIVED COMPLAINTS FROM CONSUMERS STATING THAT THEIR TAIL LIGHT ASSEMBLY IS NOT PROPERLY ILLUMINATING.THE TAIL LIGHT ASSEMBLY CONSISTS OF A TURN SIGNAL LAMP, A TAIL LAMP AND A BRAKE LAMP.THE COMPLAINANTS HAVE INDICATED THAT THE ISSUE IS WITH AN 8 PIN CONNECTOR AND ASSOCIATED GROUND WIRING.THESE COMPONENTS ARE ALLEGEDLY OVERHEATING AND MELTING DUE TO EXCESSIVE ELECTRICAL CURRENT THAT RUNS THROUGH THE SYSTEM.BMW ISSUED A TECHNICAL SERVICE BULLETIN (TSB) SIB-630306 ON FEBRUARY 2007 TO ADDRESS THE CONDITION BY ADDING SUPPLEMENTARY GROUND WIRING TO THE TAIL LAMP ASSEMBLY.ODI IS UPGRADING T...

DP09002 Opened 8 Apr 2009 Closed 6 Aug 2009 EXTERIOR LIGHTING:BACK UP LIGHTS

REAR LAMP ILLUMINATION

IN MARCH 2009, THE OFFICE OF DEFECTS INVESTIGATION (ODI) RECEIVED A PETITION FROM MR. MARK PETERS REQUESTING AN INVESTIGATION OF REAR LAMP FAILURE IN MODEL YEAR 2002-2005 BMW 3-SERIES VEHICLES.AN INFORMATION REQUEST LETTER WAS SENT TO BMW IN APRIL 2009, AND ODI RECEIVED BMW'S RESPONSE IN JUNE 2009.THE TAIL LAMP ASSEMBLY CONTAINS LIGHTING FOR THE BRAKE LAMPS, TAIL LAMPS, AND TURN SIGNALS.A TECHNICAL SERVICE BULLETIN (TSB) WAS ISSUED BY BMW IN JANUARY OF 2007 INSTRUCTING SERVICE TECHNICIANS TO EXAMINE AN 8 PIN ELECTRICAL CONNECTOR FOR HEAT-RELATED DAMAGE AND TO INCORPORATE ADDITIONAL GROUND WIRI...

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Baltimore, MD Fire

ELECTRICAL SYSTEM

BMW M 3 parked in the driveway and had been turned off for several hours I was wax the car when I noticed a puff of smoke coming out of the air condition vent so I sat in the driver seat to investigate out of habit I close the door I planed to open the windows and the convertible top to take a look the car went into antitheft mode and locked me inside the smoke became thick quickly I tried to break the window with my elbow with no luck I was getting ready to try to kick the window if I could reach it with my foot I’m on most 70 years old so it was tough even moving I couldn’t get out ..my wife and daughter Who were in the backyard and saw what was happening they broke the window so that I could climb out of the car I sprayed the air conditioning vent with water which is also dangerous but I had to put it out I then disconnected the battery as quickly as I could I have called an insurance adjuster and had mechanics look at it apparently the LCM or the light control module for some reason caught fire I was lucky I had someone there to help me someone else might not be as lucky I did breathing a bit of the smoke and I’ve had cough but I don’t feel it’s severe I will have it looked out eventually would just like the car to be evaluated by BMW engineers to see if they can figure out why it caught on fire Before I pay money to have it repaired I’m not sure I can drive it again

NHTSA complaint #11486395 — an unverified report by a vehicle owner.

at 60,000 miles Kapolei, HI 1 injured

AIR BAGS:SIDE/WINDOW

DT: DRIVERS SIDE DOOR AIR BAG DEPLOYED WHILE DRIVING FOR NO REASON. THERE WAS NO ACCENDENT, NO POT HOLE, AND NO OBJECTS WERE HIT. TOOK TO DEALER ON FRIDAY, AND THEY STILL HAVE THE CAR. THE INJURIES WERE BURNS AND BRUISES TO THE LEFT ARM.

NHTSA complaint #10123825 — an unverified report by a vehicle owner.

at 7,800 miles Houston, TX Crash

POWER TRAIN:MANUAL TRANSMISSION

2002 BMW M3, REPEATED SMG TRANSMISSION FAILURES RENDERING THE VEHICLE INOPERABLE. BMW HAS NO IDEA WHAT IS CAUSING THE PROBLEM. BMW ALSO DAMAGED THE VEHICLE TRYING TO RETRIVE IT FOR YET ANOTHER REPAIR ATTEMPT. IT MAY HAVE STARTED ITSELF WITHOUT THE KEY IN IT WHILE THE TOW TRUCK WAS PICKING IT UP. BMW IS IN A CONSTANT STATE OF DENIAL. VEHICLE HAS BEEN IN THE DEALER 6 WEEKS NOW AND COUNTING AND IT HAS LESS THAN 8000 MILES ON IT.

NHTSA complaint #10056196 — an unverified report by a vehicle owner.

Bronxville, NY Crash

POWER TRAIN:AUTOMATIC TRANSMISSION

WHILE DRIVING AND CHANGING GEARS COULD HEAR A GRINDING NOISE. HAD VEHICLE AT DEALERSHIP FOR A THIRD TRANSMISSION. PROBLEM WITH TRANSMISSION HAS HAPPENED TWICE BEFORE, AND REPLACED TWICE.

NHTSA complaint #8002288 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Adelanto, CA

AIR BAGS

See attached document for complaint

NHTSA complaint #11549807 — an unverified report by a vehicle owner.

Baltimore, MD Fire

ELECTRICAL SYSTEM

BMW M 3 parked in the driveway and had been turned off for several hours I was wax the car when I noticed a puff of smoke coming out of the air condition vent so I sat in the driver seat to investigate out of habit I close the door I planed to open the windows and the convertible top to take a look the car went into antitheft mode and locked me inside the smoke became thick quickly I tried to break the window with my elbow with no luck I was getting ready to try to kick the window if I could reach it with my foot I’m on most 70 years old so it was tough even moving I couldn’t get out ..my wife and daughter Who were in the backyard and saw what was happening they broke the window so that I could climb out of the car I sprayed the air conditioning vent with water which is also dangerous but I had to put it out I then disconnected the battery as quickly as I could I have called an insurance adjuster and had mechanics look at it apparently the LCM or the light control module for some reason caught fire I was lucky I had someone there to help me someone else might not be as lucky I did breathing a bit of the smoke and I’ve had cough but I don’t feel it’s severe I will have it looked out eventually would just like the car to be evaluated by BMW engineers to see if they can figure out why it caught on fire Before I pay money to have it repaired I’m not sure I can drive it again

NHTSA complaint #11486395 — an unverified report by a vehicle owner.

at 149,000 miles Long Beach, CA

AIR BAGS

IN NOVEMBER, 2020, I RECEIVED A NOTIFICATION FROM BMW THAT THE PREVIOUS FIX TO MY AIRBAG WAS ONLY A TEMPORARY FIX, AND I NEEDED TO BRING MY CAR IN FOR A PERMANENT FIX. IN JANUARY, 2021, THE AIRBAG LIGHT WENT ON. I AM GETTING READY TO START DRIVING MY CARS ON A REGULAR BASIS AGAIN, SO I TOOK THE CAR IN THIS WEEK FOR THE AIRBAG RECALL. THEY SPENT 2 HOURS, TO ALLEGEDLY REPLACE A MODULE. AS I WAS GETTING READY TO LEAVE, THE AIRBAG LIGHT WAS STILL ON. THEY SAID THAT WASN'T PART OF THE RECALL, AND I NEEDED TO PAY $200 TO HAVE IT DIAGNOSED. 3 HOURS LATER, THEY SAID IT WAS AN AIRBAG MODULE (PRESUMABLE DIFFERENT THAN THE ONE THEY ALLEGEDLY JUST REPLACED), AND THEY SAID IT IS NOT PART OF THE RECALL. NOW, THE FIRST REPAIR FOR THE AIRBAG WAS ROUGHLY TWO YEARS AGO, NOW THEY ARE SAYING THE MODULE THAT IS FAILING IS NOT RELATED TO THE RECALL. I THINK THEY EITHER DIDN'T DO THE AIRBAG MODULE WHEN IT WAS IN FOR THE REPAIR OR THE FACT THEY INSTALLED A "TEMPORARY FIX" TWO YEARS AGO IS LEADING TO THE FAILURE OF THIS MODULE TODAY. ANYWAY, I DON'T SEE HOW THIS IS NOT PART OF THE RECALL. OH, THEY WANT $2,000 TO FIX IT.

NHTSA complaint #11397063 — an unverified report by a vehicle owner.

Middletown, NY

ELECTRICAL SYSTEM

THE DOOR CENTRAL LOCK CONTROL MODULE FAILS ON ALL OF THE E46 BMW MODELS WHERE THE PASSENGER AND DRIVER CAN BECOME TRAPPED IN THE VEHICLE BECAUSE THE DOOR LOCKS CANNOT BE UNLOCKED IN ANY WAY BECAUSE OF THE FAULTY GM5 CENTRAL LOCKING MODULE

NHTSA complaint #11339459 — an unverified report by a vehicle owner.

at 190,000 miles Lewisville, TX

SUSPENSION

UPON INSPECTION, VEHICLE'S REAR SUBFRAME MOUNTING POINTS SHOW CRACKING AND OTHER SIGNS OF STRUCTURAL FATIGUE CONSISTENT WITH OTHER SIMILAR VEHICLES THAT HAVE UNDERGONE COMPLETE REAR SUBFRAME FAILURE. VEHICLE'S SUBFRAME NEEDS TO BE REINFORCED AND BMW SETTLED IN A CLASS ACTION SUIT REGARDING THE ISSUE, HOWEVER, THE ISSUE WAS NOT ESCALATED TO A RECALL, POSSIBLY LEAVING THOUSANDS OF UNSAFE VEHICLES ON THE ROAD.

NHTSA complaint #11121830 — an unverified report by a vehicle owner.

at 190,000 miles Lewisville, TX

STRUCTURE:BODY

UPON INSPECTION, VEHICLE'S REAR SUBFRAME MOUNTING POINTS SHOW CRACKING AND OTHER SIGNS OF STRUCTURAL FATIGUE CONSISTENT WITH OTHER SIMILAR VEHICLES THAT HAVE UNDERGONE COMPLETE REAR SUBFRAME FAILURE. VEHICLE'S SUBFRAME NEEDS TO BE REINFORCED AND BMW SETTLED IN A CLASS ACTION SUIT REGARDING THE ISSUE, HOWEVER, THE ISSUE WAS NOT ESCALATED TO A RECALL, POSSIBLY LEAVING THOUSANDS OF UNSAFE VEHICLES ON THE ROAD.

NHTSA complaint #11121830 — an unverified report by a vehicle owner.

at 95,000 miles Longmont, CO

UNKNOWN OR OTHER

PASSENGER DOOR WOULD NOT OPEN FROM INSIDE OR OUTSIDE THE CAR. CAR WAS PARKED, DOOR WOULD NOT UNLOCK AFTER PUSHING REMOTE OR CONSOLE BUTTON OR WHEN PULLING DOOR HANDLE INSIDE WHICH NORMALLY UNLOCKS IT. THIS COULD BE A DEATH TRAP IN CASE OF FIRE! I HEAR THERE ARE KNOWN ISSUES WITH THE GM5 MODULE.

NHTSA complaint #11016342 — an unverified report by a vehicle owner.

at 135,000 miles Birmingham, AL

AIR BAGS

AIR BAG LIGHT CAME ON.......

NHTSA complaint #10927889 — an unverified report by a vehicle owner.

at 170,000 miles Cumming, GA

AIR BAGS

THIS CAR IS SUBJECT TO THE AIRBAG RECALL.I WAS FIRST NOTIFIED OF THIS IN SEPTEMBER 2014. SINCE THEN, BMW HAS REPEATEDLY PUT OFF THE TARGET DATE FOR THIS REPAIR. BACK IN OCTOBER 2014, AN ARTICLE IN THE FINANCIAL TIMES STATED THAT REPLACEMENT PARTS FOR THE FIRST 25% OF THE PARTS WOULD NOT BE AVAILABLE UNTIL FEBRUARY 2015. IF BMW WAS AWARE OF THIS IN OCTOBER 2014, WHY DIDN'T THEY MAKE ALTERNATE ARRANGEMENTS WITH ANOTHER VENDOR AND BACKCHARGE TAKATA?

NHTSA complaint #10691544 — an unverified report by a vehicle owner.

at 80,000 miles Novato, CA

AIR BAGS

BMW SENT ME A RECALL NOTICE TO REPLACE THE TAKATA PASSENGER SIDE AIR BAG. I CONTACTED MY DEALER IN LATE OCTOBER. THE DEALER HAS NOT RESPONDED AND BMW USA SAYS IT DOES NOT KNOW WHEN PARTS MAY BE AVAILABLE. THE CAR WAS PURCHASED IN MIAMI, FL NEW FROM A BMW DEALER AND WAS LOCATED IN THE FLORIDA KEYS FOR APPROXIMATELY 3 YEARS. I NOW LIVE ON THE WATER IN NORTHERN CALIFORNIA WHERE THE HUMIDITY IS TYPICALLY 99% OVERNIGHT AND MY DECK DOES NOT DRY ALL DAY DUE TO HIGH HUMIDITY. SUMMERTIME TEMPERATURES ARE IN THE UPPER 80S TO LOW 90S WITH SEVERAL DAYS EACH SUMMER ABOVE 100 F. WHILE I UNDERSTAND PARTS SHORTAGES, I AM ALSO UNABLE TO DRIVE WITH A PASSENGER IN MY CAR IN WHAT I BELIEVE IS A SAFE MANNER. IF A MANUFACTURER CANNOT FIX AS RECALL IN A REASONABLE TIME THEY SHOULD MAKE OTHER PROVISIONS FOR VEHICLE OWNERS.

NHTSA complaint #10671005 — an unverified report by a vehicle owner.

at 70,045 miles LOS Angeles, CA

POWER TRAIN

I AM FILING THIS COMPLAINT ON BEHALF OF MYSELF AND THE COUNTLESS OTHERS EXPERIENCING THIS POTENTIALLY FATAL DEFECT IN BMW'S SMG PUMP UNIT. I WAS DRIVING ON THE FREEWAY FOR ABOUT 5 MINUTES WHEN I NOTICED MY CAR IMMEDIATELY SHIFTED INTO NEUTRAL WITHOUT ME MAKING THAT DECISION. I WAS IN THE MIDDLE OF CHANGING LANES WHEN THIS HAPPENED. THE SMG WARNING LIGHT CAME ON. I PUT MY HAZARDS ON. THE CAR ABRUPTLY SLOWED AS IT CHOSE TO SHIFT BACK TO 4TH GEAR AS I WAS GOING 65MPH. I TRIED SHIFTING BACK UP TO GEAR SAFELY GET TO THE SHOULDER BUT WITH NO LUCK AS THE VEHICLE WENT BACK INTO NEUTRAL. THE CARS BEHIND ME CAME VERY RAPIDLY AND TWO ALMOST HIT ME AS A RESULT OF THIS PUMP FAILURE. BY THIS TIME I WAS TRAVELING AROUND 40MPH IN A 65+ TRAFFIC ZONE. I FINALLY ROLLED MY CAR DOWN THE SHOULDER TO SAFETY. I REPLACED THE SMG RELAY WITH A SPARE NEW ONE I ALWAYS CARRIED IN THE CAR. I WAITED 10 MINUTES FOR THE VEHICLE TO COOL OFF AS I KNEW THIS WAS THE INFAMOUS SMG PUMP ISSUE. THE CAR STARTED BACK UP WITH NO LIGHT AND DROVE ME ALMOST THE ENTIRE ROUTE BACK HOME. JUST ABOUT A MILE FROM MY HOME, SAME THING HAPPENED. THIS TIME LEAVING ME COMPLETELY STUCK IN A BUSY INTERSECTION. LUCKILY, THE PEOPLE BEHIND ME WERE KIND ENOUGH TO HELP PUSH MY CAR OUT OF THE WAY. I CALLED A FRIEND AND WE PUSHED THE CAR ALL THE WAY BACK TO MY GARAGE. NOW THIS IS JUST THE FIRST TIME IT HAS HAPPENED. IT HAPPENS IN LESS THAN 3 MINUTES OF DRIVING THE CAR JUST WHEN I TRY TO MOVE IT NEVER BREAKING 15MPH. BMWNA IGNORES OUR COMPLAINTS AS THEIR DEALERSHIPS MAKE MONEY HAND OVER FIST WITH THIS $4000 REPAIR. MY COMPLAINT IS NOT WITH THE REPAIR AMOUNT. US M3 OWNERS ARE AWARE OF THE MAINTENANCE AND REPAIR COSTS FOR OUR HIGHLY SPECIALIZED VEHICLES. HOWEVER, THIS PUMP MALFUNCTION IS A VERY REAL DANGER TO ALL DRIVERS. WE'VE SEEN THIS HAPPEN TO VEHICLES WITH ANYWHERE FROM 15K TO 120K MILES ON THEM. BMW NEEDS TO ISSUE A RECALL.

NHTSA complaint #10598930 — an unverified report by a vehicle owner.

at 70,045 miles LOS Angeles, CA

ELECTRICAL SYSTEM

I AM FILING THIS COMPLAINT ON BEHALF OF MYSELF AND THE COUNTLESS OTHERS EXPERIENCING THIS POTENTIALLY FATAL DEFECT IN BMW'S SMG PUMP UNIT. I WAS DRIVING ON THE FREEWAY FOR ABOUT 5 MINUTES WHEN I NOTICED MY CAR IMMEDIATELY SHIFTED INTO NEUTRAL WITHOUT ME MAKING THAT DECISION. I WAS IN THE MIDDLE OF CHANGING LANES WHEN THIS HAPPENED. THE SMG WARNING LIGHT CAME ON. I PUT MY HAZARDS ON. THE CAR ABRUPTLY SLOWED AS IT CHOSE TO SHIFT BACK TO 4TH GEAR AS I WAS GOING 65MPH. I TRIED SHIFTING BACK UP TO GEAR SAFELY GET TO THE SHOULDER BUT WITH NO LUCK AS THE VEHICLE WENT BACK INTO NEUTRAL. THE CARS BEHIND ME CAME VERY RAPIDLY AND TWO ALMOST HIT ME AS A RESULT OF THIS PUMP FAILURE. BY THIS TIME I WAS TRAVELING AROUND 40MPH IN A 65+ TRAFFIC ZONE. I FINALLY ROLLED MY CAR DOWN THE SHOULDER TO SAFETY. I REPLACED THE SMG RELAY WITH A SPARE NEW ONE I ALWAYS CARRIED IN THE CAR. I WAITED 10 MINUTES FOR THE VEHICLE TO COOL OFF AS I KNEW THIS WAS THE INFAMOUS SMG PUMP ISSUE. THE CAR STARTED BACK UP WITH NO LIGHT AND DROVE ME ALMOST THE ENTIRE ROUTE BACK HOME. JUST ABOUT A MILE FROM MY HOME, SAME THING HAPPENED. THIS TIME LEAVING ME COMPLETELY STUCK IN A BUSY INTERSECTION. LUCKILY, THE PEOPLE BEHIND ME WERE KIND ENOUGH TO HELP PUSH MY CAR OUT OF THE WAY. I CALLED A FRIEND AND WE PUSHED THE CAR ALL THE WAY BACK TO MY GARAGE. NOW THIS IS JUST THE FIRST TIME IT HAS HAPPENED. IT HAPPENS IN LESS THAN 3 MINUTES OF DRIVING THE CAR JUST WHEN I TRY TO MOVE IT NEVER BREAKING 15MPH. BMWNA IGNORES OUR COMPLAINTS AS THEIR DEALERSHIPS MAKE MONEY HAND OVER FIST WITH THIS $4000 REPAIR. MY COMPLAINT IS NOT WITH THE REPAIR AMOUNT. US M3 OWNERS ARE AWARE OF THE MAINTENANCE AND REPAIR COSTS FOR OUR HIGHLY SPECIALIZED VEHICLES. HOWEVER, THIS PUMP MALFUNCTION IS A VERY REAL DANGER TO ALL DRIVERS. WE'VE SEEN THIS HAPPEN TO VEHICLES WITH ANYWHERE FROM 15K TO 120K MILES ON THEM. BMW NEEDS TO ISSUE A RECALL.

NHTSA complaint #10598930 — an unverified report by a vehicle owner.

at 70,045 miles LOS Angeles, CA

ENGINE

I AM FILING THIS COMPLAINT ON BEHALF OF MYSELF AND THE COUNTLESS OTHERS EXPERIENCING THIS POTENTIALLY FATAL DEFECT IN BMW'S SMG PUMP UNIT. I WAS DRIVING ON THE FREEWAY FOR ABOUT 5 MINUTES WHEN I NOTICED MY CAR IMMEDIATELY SHIFTED INTO NEUTRAL WITHOUT ME MAKING THAT DECISION. I WAS IN THE MIDDLE OF CHANGING LANES WHEN THIS HAPPENED. THE SMG WARNING LIGHT CAME ON. I PUT MY HAZARDS ON. THE CAR ABRUPTLY SLOWED AS IT CHOSE TO SHIFT BACK TO 4TH GEAR AS I WAS GOING 65MPH. I TRIED SHIFTING BACK UP TO GEAR SAFELY GET TO THE SHOULDER BUT WITH NO LUCK AS THE VEHICLE WENT BACK INTO NEUTRAL. THE CARS BEHIND ME CAME VERY RAPIDLY AND TWO ALMOST HIT ME AS A RESULT OF THIS PUMP FAILURE. BY THIS TIME I WAS TRAVELING AROUND 40MPH IN A 65+ TRAFFIC ZONE. I FINALLY ROLLED MY CAR DOWN THE SHOULDER TO SAFETY. I REPLACED THE SMG RELAY WITH A SPARE NEW ONE I ALWAYS CARRIED IN THE CAR. I WAITED 10 MINUTES FOR THE VEHICLE TO COOL OFF AS I KNEW THIS WAS THE INFAMOUS SMG PUMP ISSUE. THE CAR STARTED BACK UP WITH NO LIGHT AND DROVE ME ALMOST THE ENTIRE ROUTE BACK HOME. JUST ABOUT A MILE FROM MY HOME, SAME THING HAPPENED. THIS TIME LEAVING ME COMPLETELY STUCK IN A BUSY INTERSECTION. LUCKILY, THE PEOPLE BEHIND ME WERE KIND ENOUGH TO HELP PUSH MY CAR OUT OF THE WAY. I CALLED A FRIEND AND WE PUSHED THE CAR ALL THE WAY BACK TO MY GARAGE. NOW THIS IS JUST THE FIRST TIME IT HAS HAPPENED. IT HAPPENS IN LESS THAN 3 MINUTES OF DRIVING THE CAR JUST WHEN I TRY TO MOVE IT NEVER BREAKING 15MPH. BMWNA IGNORES OUR COMPLAINTS AS THEIR DEALERSHIPS MAKE MONEY HAND OVER FIST WITH THIS $4000 REPAIR. MY COMPLAINT IS NOT WITH THE REPAIR AMOUNT. US M3 OWNERS ARE AWARE OF THE MAINTENANCE AND REPAIR COSTS FOR OUR HIGHLY SPECIALIZED VEHICLES. HOWEVER, THIS PUMP MALFUNCTION IS A VERY REAL DANGER TO ALL DRIVERS. WE'VE SEEN THIS HAPPEN TO VEHICLES WITH ANYWHERE FROM 15K TO 120K MILES ON THEM. BMW NEEDS TO ISSUE A RECALL.

NHTSA complaint #10598930 — an unverified report by a vehicle owner.

at 115,000 miles Anchorage, AK

SUSPENSION

I TOOK MY CAR INTO THE BMW DEALER FOR A INSPECTION, THEY FOUND THE SUBFRAME/TRUNK FLOOR WAS CRACKING AND WOULD NOT BE ABLE TO PUT MY CAR ON A VEHICLE LIFT FOR FURTHER INSPECTION AND ADVISED ME IT MAY NOT BE SAFE TO DRIVE. LOOKING INTO THIS ONLINE THIS SEEMS TO BE A COMMON SAFTEY PROBLEM WITH THESE CARS.

NHTSA complaint #10479377 — an unverified report by a vehicle owner.

at 115,000 miles Anchorage, AK

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

I TOOK MY CAR INTO THE BMW DEALER FOR A INSPECTION, THEY FOUND THE SUBFRAME/TRUNK FLOOR WAS CRACKING AND WOULD NOT BE ABLE TO PUT MY CAR ON A VEHICLE LIFT FOR FURTHER INSPECTION AND ADVISED ME IT MAY NOT BE SAFE TO DRIVE. LOOKING INTO THIS ONLINE THIS SEEMS TO BE A COMMON SAFTEY PROBLEM WITH THESE CARS.

NHTSA complaint #10479377 — an unverified report by a vehicle owner.

at 77,500 miles Murphy, TX

POWER TRAIN

MULTIPLE INCIDENTS SINCE THE DAY AFTER WE PURCHASED THE CAR: ?DRIVING IN 4TH GEAR (ANYWHERE FROM 10 TO 40 MINS OF DRIVING) WILL SUDDENLY FEEL AS IF CLUTCH IS ENGAGED SO I CANNOT ACCELERATE, YELLOW TRANSMISSION WARNING LIGHT COMES ON, THEN I HAVE TO COAST TO A COMPLETE STOP AND SHUT THE ENGINE OFF. IT CAN TAKE SEVERAL ATTEMPTS TO RESTART THE CAR TO RE-ENGAGE BACK INTO 1ST GEAR. NOTICED IF I WAIT LONG ENOUGH, ONCE THE TRANSMISSION WARNING LIGHT ALSO TURNS OFF THEN I CAN RESTART BACK IN FIRST GEAR. ALL THIS WHILE DRIVING IN AUTO MODE. ?SAME ISSUE AS ABOVE BUT HAS HAPPENED IN THE LOWER GEARS WHILE ACCELERATING OR WHEN CRUISING AT HIGHER GEARS, FOR EXAMPLE, 6TH GEAR AND MANUALLY SHIFTING INTO 5TH, WARNING LIGHT WILL COME ON, CAR WILL NOT BE IN GEAR, WILL HAVE TO COAST TO A STOP AND ATTEMPT TO RESTART WITH 1ST GEAR AGAIN. ?SAME ISSUE AS ABOVE, BUT HAS HAPPENED WHILE PARKED AT A RED LIGHT, INDICATOR SHOWS 1ST GEAR, BUT WHEN I TRY TO GO, THE WARNING LIGHT COMES ON AND I?M NOT IN GEAR, REQUIRES A STOP/RESTART OF ENGINE AGAIN ? SOMETIMES MULTIPLE TRIES. THIS HAPPENS ON BOTH EVEN, DECLINED AND INCLINED ROAD SURFACES. ?THIS IS EXTREMELY DANGEROUS AS WE HAVE BEEN LEFT DEAD IN THE ROAD ATTEMPTING TO RESTART THE CAR WHILE THERE'S ON-COMING TRAFFIC AROUND US!

NHTSA complaint #10470150 — an unverified report by a vehicle owner.

Thousand Oaks, CA

ENGINE AND ENGINE COOLING

THE EXHAUST CAM HUB TABS BREAK OFF ON THE 2000-2008 BMW M3 MODELS. IF CAUGHT WHEN ONLY ONE TAB BREAKS IT CAN BE REPLACED. IF BOTH TABS BREAK COMPLETELY OFF THE ENGINE WILL SEIZE. THERE ARE HUNDREDS OF PEOPLE WITH THE SAME ISSUE. BMW NA WILL NOT ADDRESS THIS ISSUE.

NHTSA complaint #10452496 — an unverified report by a vehicle owner.

at 66,000 miles Bedford Hills, NY

POWER TRAIN

TROUBLE WITH SMG TRANSMISSION. CAR WILL NOT STAY IN GEAR AND BUCKS HARD TRYING TO ENGAGE.

NHTSA complaint #10441289 — an unverified report by a vehicle owner.

at 123,456 miles EL Monte, CA

ENGINE AND ENGINE COOLING

I HAVE A BMW M3 WHICH HAS AN SMG TRANSMISSION. I WAS DRIVING AND ALL OF A SUDDEN MY CAR LOSES POWER TO CHANGE THE GEARS AND MY CAR STARTED TO JERK WHILE ON THE ROAD NEARLY CRASHING INTO ANOTHER CAR. IT TURNS OUT THAT THE SMG PUMPS FOR BMW M3 HAVE ALWAYS A HIGH FAILURE DESIGN FLAW. THE COST TO FIX THAT IS ALSO UNBEARABLE WHICH NEARS THE $5,000 MARK. THERE HAS BEEN FORUMS GOING AROUND THAT THIS IS INDEED A DESIGN FLAW FOR BMW. I ALMOST NEARLY GOT INTO A CAR ACCIDENT, BUT THANKFULLY I WAS OK. PLEASE LOOK INTO THIS MATTER AS I FEEL AS WELL AS EVERYONE ELSE IN THE BMW COMUNITTEE THAT IT SHOULD BE A RECALL. THANK YOU FOR YOUR TIME.

NHTSA complaint #10430221 — an unverified report by a vehicle owner.

at 86,000 miles Philadelphia, PA

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2002 BMW M3. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, ALL OF THE EXTERIOR LAMPS WOULD SPORADICALLY FAIL. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,000 AND THE CURRENT MILEAGE WAS 108,000. THE VIN WAS NOT AVAILABLE. CAR SHOULD BE INCLUDED IN NHTSA CAMPAIGN ID NUMBER 11V438000 SAME EXACT PROBLEMS. UPDATED 10/19/2011

NHTSA complaint #10425786 — an unverified report by a vehicle owner.

at 13,000 miles North Bergen, NJ

ELECTRICAL SYSTEM

BMW 2002 M3, REMOTE KEY DOES NOT WORK, BROKEN GENERAL MODULE.

NHTSA complaint #10407375 — an unverified report by a vehicle owner.

at 84,204 miles Wenham, MA

SUSPENSION

INSPECTION AT DEALER, BMW OF PEABODY, 221 ANDOVER STREET, PEABODY MA 01960, FOUND BOTH REAR SPRINGS BROKEN. I WAS TOLD THAT THIS IS QUITE NORMAL FOR BMW 3 SERIES. I BELIEVE THAT BROKEN REAR SPRINGS COULD CONTRIBUTE TO LOSS OF CONTROL AND POSSIBLE INJURY TO PERSONS.

NHTSA complaint #10401828 — an unverified report by a vehicle owner.

at 82,585 miles Austin, TX

VISIBILITY:REARVIEW MIRRORS/DEVICES

THE REAR MIRROR IN MY VEHICLE IS A SELF-DIMMING ONE. WHILE PARKED IN THE GARAGE OVERNIGHT, I CAME OUT TO A SIGNIFICANT DISCOLORATION IN THE GLASS, ALMOST LIKE THERE WAS WATER INSIDE OF THE MIRROR. I FIGURED IT WOULD NEED REPLACEMENT, BUT DID NOT THINK IT WOULD DETERIORATE SO FAST. THE NEXT EVENING, I PARKED IN THE GARAGE AGAIN. I CAME OUT THE NEXT MORNING AND THE DISCOLORATION HAD WORSENED. I NOTICED SPLATTER ALL OVER THE AREA UNDERNEATH THE MIRROR. IT APPEARS THE FLUID HAD LEAKED OUT AND DRIPPED ALL OVER MY SHIFTER, TRIM, WINDOW BUTTONS, AND CUPHOLDERS. ANY PART THAT WAS PLASTIC HAD BURN MARKS FROM THE SPLATTER OF THE CORROSIVE LIQUID. I WAS VERY UNEASY CLEANING UP THE REMAINING LIQUID AS IT IS OBVIOUSLY VERY CORROSIVE. I SPOKE WITH BMWNA AND THEY INSTRUCTED ME SINCE THE CAR IS OUT OF WARRANTY, THERE WAS NOTHING THEY COULD DO. THIS ISSUE IS BEYOND A DAMAGED PART; IT IS A SAFETY AND HEALTH HAZARD.

NHTSA complaint #10386028 — an unverified report by a vehicle owner.

at 64,000 miles Vancouver, WA

ENGINE AND ENGINE COOLING:ENGINE

I OWN A 2002 BMW M3. THERE ARE SIX CAMSHAFT BOLTS BEHIND A PLATE COVER. BMW SPECED BOLTS THAT WERE TOO SOFT UNTIL 2004 WHEN THEY CHANGED BOLT SPEC TO A HARDENED STEEL WITH LOCTITE. PRIOR TO THIS THE BOLTS HAD NO LOCTITE. THE ISSUE IS STARTING TO SURFACE ALL OVER THE WEB. THE FAILURE IS THAT THE BOLTS DO NOT STAY SCREWED IN. THEY BACK OUT AND STOP AGAINST THE PLATE COVER. EVENTUALLY THEY SHEAR OFF AND IF THIS HAPPENS IT CAUSES CATASTROPHIC FAILURE TO YOUR ENGINE. IN MY CASE I WAS GOING 15MPH SO THE DAMAGE WAS ONLY $10,000. THE CAR HAMMERED TO A STOP. BMW IS REFUSING TO ACKNOWLEDGE THE ISSUE SUGGESTING OUT OF WARRANTY. MY CONCERN IS THAT I HAVE 60K ON THE CAR WHEN THE ISSUE OCCURRED FIRST. A P0011 CAMSHAFT TIMING FAULT COMES UP. A BMW SERVICE CENTER CLEARED THE FAULT AND REPLACED SOME COILS AND SPARKPLUGS ($663) AND SENT ME ON MY WAY. THREE DAYS LATER THE BOLTS SHEARED. THE DEALERSHIP SAID THEY "HAD NEVER SEEN THIS BEFORE". THEY ALSO SAID BMW HAD ISSUED NO BULLETINS TO ADDRESS THE BOLTS. EVERY INDEPENDENT BMW FACILITY I INTERVIEWED IN PORTLAND WAS WELL AWARE OF THE ISSUE AND ALREADY DOING ENGINE REBUILDS FOR THEIR CUSTOMERS. I THINK THIS IS GROSS NEGLIGENCE ON BMW'S PART FOR NOT ACKNOWLEDGING THE ISSUE AND DEALING WITH IT. I ALSO THINK THE DEALER IS GUILTY OF CLEARING THE FAULT WITHOUT CHECKING FURTHER. THE BID ON MY WORK IS $10,000 (TWO VALVE HEADS AND A VANOS SYSTEM PLUS 50 HOURS OF LABOR). THIS IS AN ESTIMATE UNTIL THEY PULL THE ENGINE APART MORE. ONLINE YOU CAN SEE ON YOU TUBE MY ISSUE BY WATCHING THIS VIDEO. ON ALL THE FORUMS THERE ARE THREADS TO SEE THE ISSUE. YOU CAN SEE THIS BY A GOOGLE SEARCH OF "BMW CAMSHAFT BOLT SHEARING" HTTP://WWW.YOUTUBE.COM/WATCH?V=R6RDVBHSCFG BOTTOM LINE IS IF THE BOLTS ARE NOT REPLACED EVENTUALLY THEY WILL SHEAR OFF AND CAUSE CATASTROPHIC ENGINE DAMAGE. THE FASTER THE SPEED OF THE CAR THE WORSE THE DAMAGE. THE PROBLEM IS APPEARING IT SEEMS AFTER 30K AND FOR MANY INCLUDING ME BETWEEN 60-90K.

NHTSA complaint #10344604 — an unverified report by a vehicle owner.

at 50,000 miles Mars, PA

VISIBILITY

AUTO DIMMING MIRROR ON 2002 BMW M3 COUPE LEAKED AND IS NOW PERMANENTLY DIMMED ON 3/4 OF THE MIRROR. IT NOW INHIBITS MY ABILITY TO SEE OUT THE REAR OF MY CAR. I HAVE BEEN TOLD THAT THE LIQUID IS TOXIC AND CORROSIVE, HOWEVER BMW STILL HAS NOT ISSUED A RECALL.

NHTSA complaint #10336211 — an unverified report by a vehicle owner.