81 of the
162 complaints filed about the BMW R1200 RT
are about the fuel system —
50% of everything owners reported.
The worst model year for it is 2007.
TL* THE CONTACT OWNS A 2006 BMW R1200 RT. WHILE DRIVING 55 MPH, THE CONTACT SMELLED FUEL COMING FROM THE FUEL PUMP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STOPPED THE VEHICLE AND NOTICED FUEL LEAKING OVER THE ENGINE. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 13V617000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED BMW MOTORCYCLES MCDONOUGH (LOCATED AT 755 INDUSTRIAL BLVD, MCDONOUGH, GA 30253, (770) 957-7404) AND INFORMED THEM OF THE FAILURE. THE MOTORCYCLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,109. *LN CONSUMER STATED THIS ISSUE WAS ADDRESSED ONCE IN RECALL 13V617 IN 2014. REPAIR HISTORY INDICATES MY BIKE WAS CHECKED FOR THIS ISSUE BUT THERE IS NO INFORMATION ON WHETHER REPAIRS WERE PERFORMED. GIVEN THE INFORMATION IN THE TECHNICAL DOCUMENT, EITHER THE PUMP WAS REPLACED ENTIRELY OR THERE WAS NOTHING DONE. NO METAL REINFORCING RING WAS PLACED ON THE FUEL PUMP, SO EITHER THE PUMP WAS REPLACED WITH ANOTHER FAULTY PUMP OR NO REPAIRS WERE MADE. THIS RECALL WAS NOT ADDRESSED ON MY BIKE EVEN THOUGH THE BIKE WAS CHECKED. I AM HAVING THE EXACT ISSUE MENTIONED FOR SIEMENS FUEL PUMPS IN BMW MOTORCYCLES UNDER THE RECALL. PHOTOS, FUEL LEAK NHTSA INVESTIGATION, AND 2006 BMW REPAIR HISTORY ATTACHED.
NHTSA complaint #11267990 — an unverified report by a vehicle owner.
GASOLINE LEAK FROM FUEL PUMP FLANGE. NOTICED A PUDDLE OF GASOLINE AFTER A RIDE LAST WEEK. DURING THE RIDE , THERE WAS A STRONG SMELL OF GASOLINE. THIS IS A VERY DANGEROUS SITUATION. BMW ARE YOU LISTENING ? THE PUDDLE WAS ON THE LEFT SIDE OF THE BIKE WHEN RIDING ( RIGHT SIDE IF YOU ARE FACING THE BIKE) THIS WAS FIXED DURING A RECALL CAMPAIGN IN 2014 BUT ITS BACK AGAIN. THIS INDICATES A SUBSTANDARD USED DURING RECALL FIX. ITS BMW'S RESPONSIBILITY TO HAVE THIS ADDRESSED AND FIXED ASAP.
NHTSA complaint #11234146 — an unverified report by a vehicle owner.
FUEL PUMP OUTPUT FLANGE CRACKED, RESULTING IN FUEL LEAKING DOWN THE SIDE OF THE BIKE AND ONTO HOT COMPONENTS WHILE RIDING. THIS ISSUE HAS ALREADY BEEN THE SUBJECT OF A BMW RECALL - BUT APPARENTLY THE "INSPECT AND REINFORCE" SOLUTION ISN'T REALLY ADEQUATE LONG-TERM. THIS PUMP HAD BEEN INSPECTED AND REINFORCED - AND THE FLANGE STILL CRACKED AND CAUSED A DANGEROUS FUEL LEAK WITH THE POTENTIAL FOR BODILY INJURY OR WORSE. ATTACHED PICTURE. TOP SHOWS BEFORE IGNITION IS SWITCHED ON. BOTTOM IS AFTER IGNITION IS ON.
NHTSA complaint #11234286 — an unverified report by a vehicle owner.
MY 2011 BMW R1200RT HAD A RECALL REPAIR PERFORMED IN 2015 TO ADDRESS A FUEL LEAK ISSUE AT THE FUEL PUMP FLANGE. THE DEALER DID NOT REPLACE THE FUEL PUMP ASSEMBLY BUT DID A REPAIR WHICH INVOLVED INSTALLATION OF A REINFORCEMENT RING ON THE FUEL PUMP FLANGE WHICH WAS CRACKING AND LEAKING FUEL UNDER PRESSURE. IN MARCH OF 2019 THE AREA THAT WAS REPAIRED ON THE FUEL PUMP DEVELOPED A FUEL LEAK CAUSING GASOLINE TO LEAK UNDER PRESSURE AND LEAK DOWN ONTO THE ENGINE WHICH COULD HAVE CAUGHT FIRE. MY LEFT BOOT AND LEFT LOWER PANT LEG GOT WET WITH GASOLINE. BMW SHOULD HAVE FIXED THIS PROBLEM PROPERLY WITH A NEW FUEL PUMP INSTEAD OF TRYING TO RIG IT UP IN 2015. THEY HELD OFF FOR YEARS EVEN ISSUING THE RECALL UNTIL FORCED BY GOVERNMENT TO DO IT. THEY SHOW A BLATANT DISREGARD FOR THEIR CUSTOMER'S SAFETY BY NOT FULLY REPAIRING THE VEHICLE AFTER THE RECALL WAS ISSUED. NOW BMW CUSTOMER RELATIONS SAYS THE RECALL REPAIR IS OUT OF WARRANTY. THIS CAUSED ME TO HAVE TO REPLACE THE FAULTY PART AT A COST OF OVER 500 DOLLARS. THIS IMPROVED PART SHOULD HAVE BEEN INSTALLED DURING THE RECALL REPAIR INSTEAD OF TRYING TO BAND-AID THE PROBLEM. WE ARE TALKING ABOUT HIGH PRESSURE FUEL. THIS IS A MAJOR SAFETY CONCERN AND THE GOVERNMENT SHOULD SANCTION BMW FOR NOT PERFORMING THE RECALL PROPERLY. CUSTOMERS THAT HAD TO GO BACK LATER AND REPAIR THEIR MOTORCYCLES FOR THIS FUEL LEAK ISSUE SHOULD BE REIMBURSED.
NHTSA complaint #11205457 — an unverified report by a vehicle owner.
THIS SERIES OF MOTORCYCLES HAS A COMMON PROBLEM WITH CRACKS IN THE THROTTLE PULLEYS ON THE THROTTLE BODY. FAILURE OF THIS PLASTIC PART WILL RESULT IN INSTANT LOSS OF POWER. I HAVE BEEN READING ABOUT THIS PROBLEM, AND DECIDED TO INSPECT THE TWO THROTTLE BODIES ON MY MOTORCYCLE AS A PRECAUTION. BOTH OF MINE WERE CRACKED. ONE OF THE PULLEYS HAS THREE CRACKS IN IT, AND WOULD LIKELY HAVE FAILED WITHIN A SHORT TIME. SEE PHOTOS INCLUDED WITH THIS REPORT.
NHTSA complaint #11202929 — an unverified report by a vehicle owner.
AFTER ENTERING THE INTERSTATE FUEL BEGAN SPEWING FROM THE UPPER LEFT FAIRING AREA. I PULLED OFF AND SHUT IT DOWN. I COULDN'T TELL WHERE IT ORIGINATED FROM. IT DIDN'T APPEAR ANY LONGER SO I DECIDED TO RETURN HOME, ABOUT 2 MILES. UPON ENTERING THE INTERSTATE AGAIN FUEL SPEWED OUT WITH SUCH FORCE IT COVERED MY ENTIRE LEFT SIDE AND LEG. I PULLED OFF ASAP. A MOTORIST SAW ME AND STOPPED TO HELP. HE WAS AFRAID OF A FIRE, AS I WAS, AND PULLED OUT AN EXTINGUISHER. FUEL WAS EVERYWHERE. HE HELPED ME TOW IT HOME.
NHTSA complaint #11172736 — an unverified report by a vehicle owner.
2014 RECALL ON THE FUEL PUMP FLANGE WAS ISSUED AND IT WAS COMPLETED AT A BMW DEALER IN JUNE OF 2014. NOW MAY 6, 2018 THE FUEL PUMP FLANGE HAS FAILED SPRAYING FUEL OVER THE ENGINE. I CONTACTED THE BMW CUSTOMER SERVICE DEPARTMENT THEY INFORMED ME THAT DUE TO THE PART BEING OVER 2 YEARS OLD AND THEY NO LONGER RESPONSABLE FOR THE REPLACEMENT OF THE PART. THIS IS THE SAME ISSUE FOR THE 2014 RECALL AND NOW IT HAS HAPPENED AGAIN.
NHTSA complaint #11092504 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 BMW R1200. WHEN THE CONTACT ATTEMPTED TO START THE CYCLE, IT FAILED AND FUEL WAS LEAKING FROM THE FRONT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER (HAP'S CYCLE SALES, INC, 2530 17TH ST, SARASOTA, FL, 34234) WAS CONTACTED AT 941-365-3443. THE CONTACT TOOK THE FUEL PUMP APART AND CONFIRMED THROUGH THE PHONE WITH THE DEALER THAT THE COUPLING TO THE FUEL PUMP OF THE FLANGED HAD FRACTURED AND NEEDED TO BE REPLACED. THE CYCLE WAS NOT DIAGNOSED OR REPAIRED BY THE DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS NO RECALL ON THE CYCLE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V617000 (FUEL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 17,120.
NHTSA complaint #11046223 — an unverified report by a vehicle owner.
THE VEHICLE HAS 52500 MILES. AFTER FUELING THE MOTORCYCLE I ATTEMPTED TO RESET THE TRIP ODOMETER IN THE NORMAL WAY BY TURNING THE THROTTLE TO MAXIMUM WHILE HOLDING THE BC BUTTON ON THE DASHBOARD. BIKE WAS ON, ENGINE NOT RUNNING. THE PLASTIC PULLEYS ON BOTH THROTTLE BODIES SNAPPED SUDDENLY, LEAVING THE THROTTLE BODY SET TO FULL THROTTLE. I VERIFIED THIS BY STARTING THE BIKE. IF THIS PULLEY FAILURE HAD HAPPENED WHILE IN MOTION IT COULD HAVE RESULTED IN AN ACCIDENT. THE THROTTLE BODY PULLEYS ARE NOT REPLACEABLE NOR ARE THE THROTTLE BODIES SERVICEABLE. AFTER A PERIOD OF TIME THE PLASTIC PULLEY DETERIORATES DUE TO HEAT AND LOSES STRENGTH. I REGARD THIS AS A DEFECTIVE DESIGN AND SAFETY HAZARD. THE PART SHOULD BE METAL AS ON PREVIOUS MODELS. MY R1100RT HAS 150,000 MILES AND NO ISSUES WITH THE TB PULLEYS. I WOULD URGE THAT BMW BE REQUIRED TO RECALL THE 2005-2009 MODELS WITH THESE PLASTIC PULLEYS AND REPLACE WITH METAL ONES OR THAT THEY WARRANTY THE REPAIR WHEN THIS FAILURE OCCURS.
NHTSA complaint #11023849 — an unverified report by a vehicle owner.
ON AUGUST 23, 2017, I STARTED MY MOTORCYCLE AND LEFT MY HOME FOR A RIDE. A SHORT TIME INTO THE RIDE I NOTICED THE SMELL OF GASOLINE. I FOUND A PLACE TO PULL OVER TO CHECK OUT THE ISSUE. WHEN I STOPPED I SAW GASOLINE FLOWING DOWN ON THE LEFT SIDE OF THE MOTORCYCLE ONTO THE GROUND, JUST PAST THE EXHAUST PIPE AND ONTO MY LEFT RIDING BOOT. I IMMEDIATELY RETURNED HOME SLOWLY TO CHECK OUT THE LEAK. WHEN I REMOVED THE UPPER LEFT SIDE OF THE MOTORCYCLE, I SAW GASOLINE PUDDLING AROUND THE TOP OF THE FUEL PUMP. A METAL RING HAD BEEN INSTALLED OVER THE PLASTIC QUICK CONNECTOR ON TOP OF THE FUEL PUMP ON A PREVIOUS TRIP TO MY SERVICING DEALER ON JANUARY 24, 2015. AT THAT TIME NO LEAK HAD BEEN DETECTED. I THEN STARTED THE ENGINE AND SAW RAW GASOLINE STREAMING FROM THE TOP OF THE FUEL PUMP ONTO MY MOTORCYCLE AND ONTO THE GROUND. THIS ISSUE HAS BEEN GOING ON WITH MANY OTHER OWNERS OF THESE BIKES FOR SEVERAL YEARS ACCORDING TO MY GOOGLE SEARCHES CONCERNING THIS ISSUE. I FEEL THAT THE BMW CORP. SHOULD REPLACE THE FUEL PUMP AT THEIR EXPENSE DUE TO THE HISTORY OF DEFECTIVE FUEL PUMPS IN THE PAST AND NOW MINE. THIS IS A VERY DANGEROUS SITUATION. I AM VERY LUCKY THAT THIS ISSUE OCCURRED AT A LOW SPEED AND CLOSE TO MY HOME.
NHTSA complaint #11020121 — an unverified report by a vehicle owner.
FUEL PUMP LEAKING FROM A CRACK IN THE HIGH PRESSURE OUTPUT LINE SPRAYED GASOLINE ON THE INSIDE OF THE FAIRING, MOTOR AND MY LEG. THE PUMP SPRAYS GASOLINE ANYTIME THE KEY IS IN THE ON POSITION.
NHTSA complaint #11013884 — an unverified report by a vehicle owner.
FUEL PUMP OUTPUT FLANGE CRACKED, RESULTING IN FUEL LEAKING DOWN THE SIDE OF THE BIKE AND ONTO HOT COMPONENTS WHILE RIDING. THIS ISSUE HAS ALREADY BEEN THE SUBJECT OF A BMW RECALL - BUT APPARENTLY THE "INSPECT AND REINFORCE" SOLUTION ISN'T REALLY ADEQUATE LONG-TERM. THIS PUMP HAD BEEN INSPECTED AND REINFORCED - AND THE FLANGE STILL CRACKED AND CAUSED A DANGEROUS FUEL LEAK WITH THE POTENTIAL FOR BODILY INJURY OR WORSE.
NHTSA complaint #11006651 — an unverified report by a vehicle owner.
RE: VIN [XXX] DEAR BMW MOTORCYCLES OF AMERICA I DEVELOPED A SERIOUS AND SIGNIFICANT FUEL LEAK TODAY FROM THE LEFT SIDE OF MY FAIRING/ TANK OF MY R1200RT. THE FUEL ONLY LEAKED WHEN THE KEY WAS ON, OR THE ENGINE WAS RUNNING, INDICATING THE FUEL WAS COMING FROM THE PRESSURIZED SIDE OF THE FUEL CIRCUIT, FROM LIKELY THE FUEL PUMP FLANGE. THERE IS EVIDENCE IN FORUMS AND THE RESPONSES FROM OWNERS TO DEALERS THAT THIS FUEL PUMP FLANGE CRACKING IS A COMMON ISSUE, AND THAT THERE HAS BEEN A RECALL ISSUED (13V617000) FOR REPAIR AND REPLACEMENT. I AM THE ORIGINAL OWNER OF THIS BIKE AND I NEVER RECEIVED A NOTICE FROM BMW REGARDING THIS ISSUE, AND WHEN I TRY TO ENTER MY VIN WITH THE BMWUSA.COM SITE AS WELL AS WITH NHTSA.GOV (SAFERCAR.GOV), I CANNOT MAKE PROGRESS BECAUSE I AM TOLD MY VIN IS INVALID. THIS IS NOT SO, AS I HAVE HAD OTHER WARRANTY WORK NOTIFIED AND COMPLETED VIA THIS VIN. (REPEATED FUEL STRIP SENSOR FAILURE, AND THE REAR WHEEL FLANGE CRACK RECALL). PLEASE CONTACT ME REGARDING THIS FUEL LEAK RECALL ISSUE AND HELP ARRANGE APPROPRIATE REPAIRS AND REPLACEMENT. THIS IS A FAILURE OF A PART THAT IS NOT NORMAL WEAR AND TEAR, AND POSES A SIGNIFICANT SAFETY RISK FOR FIRE. SINCERELY, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11005469 — an unverified report by a vehicle owner.
FUEL SENSOR SHOWS YOU HAVE FUEL WHEN IT HAS NONE AND LET'S YOU RUN OUT AND STALL IN THE MIDDLE OF THE INTERSTATE. BMW HAS AN EXTENDED RECALL WHERE THEY WILL REPLACE THE DEFECTIVE FUEL STRIP WITH THE SAME DEFECTIVE FUEL STRIP. I HAVE HAD THIS DONE FOR THE PAST THREE YEARS AND THEY SAY THEY HAVE NO INTENTIONS OF COMING UP WITH A REPLACEMENT PART THAT ACTUALLY SOLVES THE PROBLEM. THEY SEEM TO THINK THEY ARE UNTOUCHABLE BECAUSE THEY HAVE MADE THIS EXTENDED WARRANTY WHICH KEEPS PROCESSES WHICH COULD BE PUT IN PLACE TO MAKE THEM REPAIR THE PROBLEM OTHER THAN IF ENOUGH PEOPLE WOULD CONTCACT THE FEDERAL TRADES COMMISSION AT 1-877-382-4357 AND MAKE A COMPLAINT AND IF ENOUGH PEOPLE DID THEY COULD MAKE THEM STRAIGHTEN OUT THIS PROBLEM WHICH THEY ARE CALLING A DEFECTIVE PRODUCT. THANKS FOR ANY HELP OR INPUT.
NHTSA complaint #10933861 — an unverified report by a vehicle owner.
VEHICLE HAS 6000 MILES ON IT. PREVIOUS OWNER HAD A RECEIPT FROM THE DEALER SHOWING THE FUEL LEVEL SENSOR HAD BEEN REPLACED UNDER WARRANTY. FUEL INDICATOR SHOWS 1/4 TANK OF FUEL, AND ENGINE COMPUTER SHOWS 92 MILES RANGE. VEHICLE STALLED AT AN INTERSECTION, OUT OF FUEL. I WAS ABLE TO PUSH THE MOTORCYCLE OUT OF TRAFFIC, BUT IT COULD HAVE BEEN A DANGEROUS SITUATION.
NHTSA complaint #10915462 — an unverified report by a vehicle owner.
FUEL GAUGE STOPPED RESPONDING, LEADING TO RUNNING OUT OF FUEL WHILE MOVING ON A CITY STREET. THIS IS A COMMON FAILURE ON MANY BIKE MODELS FROM BMW FROM 2005-2013. I HAVE HAD THIS HAPPEN 1 TIME SO FAR, AND EACH TIME THE FUEL LEVEL MEASURING STRIP IN THE FUEL TANK WAS REPLACED. THIS IS AN UNSAFE CONDITION SINCE LOSS OF ENGINE POWER FROM RUNNING OUT OF FUEL CAN BE QUITE DANGEROUS ON A MOTORCYCLE.
NHTSA complaint #10913689 — an unverified report by a vehicle owner.
FUEL GAUGE STOPPED RESPONDING, LEADING TO THE POSSIBILITY OF RUNNING OUT OF FUEL WHILE MOVING. THIS IS A COMMON FAILURE ON MANY BIKE MODELS FROM BMW FROM 2005-2013. I HAVE HAD THIS HAPPEN 2 TIMES SO FAR, AND EACH TIME THE FUEL LEVEL MEASURING STRIP IN THE FUEL TANK WAS REPLACED. THIS IS AN UNSAFE CONDITION SINCE LOSS OF ENGINE POWER FROM RUNNING OUT OF FUEL CAN BE QUITE DANGEROUS ON A MOTORCYCLE.
NHTSA complaint #10913693 — an unverified report by a vehicle owner.
FUEL GAUGE STOPPED RESPONDING, LEADING TO THE POSSIBILITY OF RUNNING OUT OF FUEL WHILE MOVING. THIS IS A COMMON FAILURE ON MANY BIKE MODELS FROM BMW FROM 2005-2013. I HAVE HAD THIS HAPPEN 3 TIMES SO FAR, AND EACH TIME THE FUEL LEVEL MEASURING STRIP IN THE FUEL TANK WAS REPLACED. THIS IS AN UNSAFE CONDITION SINCE LOSS OF ENGINE POWER FROM RUNNING OUT OF FUEL CAN BE QUITE DANGEROUS ON A MOTORCYCLE.
NHTSA complaint #10913696 — an unverified report by a vehicle owner.
WHILE PULLING AWAY FROM A STOP SIGN THE MOTORCYCLE INCREASED SPEED AND RPM'S IN EXCESS OF THE AMOUNT OF THROTTLE I WAS TWISTING. I IMMEDIATELY PULLED IN THE CLUTCH AND RELEASED THE THROTTLE. THE RPM'S CONTINUED TO CLIMB OVER 4000 AND THE ENGINE SUSTAINED THIS LEVEL. THE MOTORCYCLE WOULD ONLY RETURN TO A NORMAL IDLE LEVEL (1100 RPM) IF I FORCED THE THROTTLE CLOSED (FORWARD TWISTING MOTION). THIS MATTER COULD HAVE BEEN VERY DANGEROUS AND LIFE THREATENING. I DELIVERED THE MOTORCYCLE TO THE BMW DEALER TO HAVE THE MATTER DIAGNOSED. THE BMW MECHANIC ADVISED THAT THE THROTTLE CABLE PULLEY'S HAD BROKEN ON BOTH THROTTLE BOTH THROTTLE BODIES. I WAS FURTHER ADVISED THAT THESE PULLEY'S ARE MADE OF A MOLDED PLASTIC MATERIAL AND THAT THIS MATERIAL BROKE. THE MECHANIC HAS ALSO INFORMED ME THAT THESE PARTS (ALTHOUGH EXTERNAL ON THE THROTTLE BODIES) ARE NOT REPLACEABLE. THE ENTIRE THROTTLE BODIES MUST BE REPLACED. I BELIEVE THAT BMW SHOULD BE RECALL THESE ITEMS FOR THE OBVIOUS SAFETY RISKS RELATED TO THEIR FAILURE.
NHTSA complaint #10838801 — an unverified report by a vehicle owner.