The contact owns a 2021 BMW X1. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that the navigation screen was glitching and became inoperable. The service message was displayed. There was a red triangle with an exclamation mark displayed. The vehicle was difficult to start. The contact stated that the failure was caused by a failure with the grounding cable. The vehicle was taken to the local dealer, where it was diagnosed and determined that the grounding cable was underneath the vehicle. The battery was previously replaced. No additional repairs were completed. The manufacturer was contacted and referred the contact to the dealer for assistance. The manufacturer confirmed that there was no warranty coverage on the vehicle associated with the repair. The failure mileage was approximately 35,000.
NHTSA complaint #11756155 — an unverified report by a vehicle owner.
The BMX1 overheated while parked and on with no warning of any levels being low or any obvious issues for it to overheat. I just saw the starter and overheated recall which led me to check my suv.
NHTSA complaint #11752650 — an unverified report by a vehicle owner.
On May 20, 2026 We were in Mt Dora, FL We were approaching a red light. Cars were stopped in front of us and cars were beside me and behind me. As I slowed down the car just stalled out. It completely turned off while I was in drive. I immediately tried to start it. Then I put my foot on the brake and put it in park and turned on my hazard lights. I waited about 3 minutes and started it up. It was so scary because we could have been hit from behind.
NHTSA complaint #11747527 — an unverified report by a vehicle owner.
AFTER BEING PARKED OUT I THE SUN, AT ABOUT NOON, STARTED CAR AND DROVE FROM PARING LOT CAR RESPNSE TO TROTLE INPUTS ERATTIC AND HARD TO JUDGE FOUND A PLACE TO SAFELY PARK, REBOOTED CAR COMPUTER, AND THEN WAS ALE TO DRIVE HOME (145 MILES) CRUISE CONTROLL DID NOT WORK. WHEN HOME, CALLED BMW, REQUESTED THEY REPAIR car so that it is safe to drive,. Thry have had car since then. Don't feel it safe to drive til BMW declairs it repaired.
NHTSA complaint #11746785 — an unverified report by a vehicle owner.
Approximately 8 months ago, I brought my car to the BMW dealership Keeler's in Latham, NY 12110 for a Recall 24V-608:474, the dealer held my car for a day. Two weeks later after taking my car in for the recall, my check engine light started going off and on, off and on, then it comes on and stayed on. On certain occasions I smelt burning wiring and antifreeze smell, yet I assumed that those particular smells come from outside through the car vents. The weather was in the fall season, so I never turned on the AC to make sure the cold air was working, the heat was working. It wasn't until the weather was getting warm that I try to use the Cold air in my car that I notice that there was nothing but hot air coming out and not the ice-cold air that I was getting before I took it to the BMW dealer in Latham. I connected a code reader to my car and the codes that come back were U019F and U0079 which stated that is was a lost communication with the Engin coolant pump. I call BMW and tell them about my complaints; they told me to bring in my car to get it look at. I brought the car to Keeler. The Service Advisor Daniel Purpura told me that my car has be reset and a shelter cap replace and the shop mechanic drove it, and now the check engine light is off. When I went to start the car the engine light was back on, and I told him that. He told me that the code they found was code 003B97. The 003B97 is not the recall code, but it was caused by the recall work. Under federal recall law, any defect created during recall repair must be corrected at no charge. I purchased this vehicle with my own funds and am the person responsible for its maintenance, safety, and recall compliance. The vehicle is titled, registered, and insured in my fiancée name who holds the valid driver’s license for the household. Although the paperwork is in her name, I am the beneficial and equitable owner of the vehicle and who tried to get the recall.
NHTSA complaint #11740918 — an unverified report by a vehicle owner.
am writing to report a potential safety and fire hazard issue involving my BMW X1, along with ongoing electrical concerns I have experienced with this vehicle since purchase. Approximately two weeks ago, for the first time in three years, I needed to bring the vehicle in for an oil change. Due to my work commute of more than two hours each way, neither the BMW dealership near my home nor the one near my workplace was able to accommodate me within a reasonable timeframe. Because I could not continue driving without service, I brought the vehicle to Jiffy Lube for an oil change. During the visit, I agreed to replace the cabin/carbon air filter as recommended. Approximately three weeks later, while driving, I turned on the air conditioning and immediately noticed a strong burning smell coming from the vents. Concerned about a possible electrical or overheating issue, I turned the air off immediately. I contacted BMW service and the earliest available appointment was scheduled for May 20, 2026. During the scheduling call, the BMW service representative informed me that my vehicle also had an active recall that would be addressed during my appointment. When I asked for details, I was told it involved a “software update issue.” On May 18, 2026, I attempted to use the air conditioning again. This time, the burning smell became significantly worse and was combined with a musty odor. Shortly afterward, the ventilation system stopped blowing air entirely. When I arrived at BMW service, I explained the symptoms to my advisor. He responded that the issue “sounded familiar” and stepped away to speak with someone else. When he returned, he explained that another customer had recently reported a similar issue involving a recall on a BMW M5, but stated that the BMW X1 did not currently have the same recall. Given the burning odor, ventilation failure, and the similarity to another BMW recall-related complaint, I believe this issue should be investigated further as a potential hazar
NHTSA complaint #11739163 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2015 BMW X1. The contact stated that while starting the vehicle, the vehicle hesitated while starting. Additionally, while stopped in traffic, the vehicle was shaking abnormally. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the camshaft position sensor needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.
NHTSA complaint #11727256 — an unverified report by a vehicle owner.
What You’re Noticing (and Why It Matters) 1. Engine Mounts Wearing Out Engine mounts can wear over time, but premature failure (early loosening, vibration, clunking) can point to: Defective parts Poor design for that model year This is a common complaint in some BMW models, especially as mileage increases. 2. Brake System & Sensor Issues Warning lights staying on even after replacing sensors can mean: Faulty wiring or control module (not just the sensor itself) Ongoing system miscommunication BMW braking systems rely heavily on electronics, so one issue can trigger repeated alerts. 3. Oil Gasket / Housing Leaks You mentioned oil leaking from a plastic housing—this is important. BMW engines (including the X1) often use: Plastic oil filter housings Plastic cooling components These are known to: Crack from heat over time Cause oil leaks and coolant loss This isn’t always clearly explained in sales descriptions. 4. Plastic Engine Components Many modern engines use plastic parts for: Weight reduction Fuel efficiency But downside: More prone to cracking, warping, or leaking Especially under high heat conditions ⚠️ Should There Be a Recall? For something to become a recall through the National Highway Traffic Safety Administration (NHTSA), it must: Be a widespread defect Pose a safety risk (not just wear and tear) 👉 Right now: Some of these issues (like oil leaks or mounts) are often treated as maintenance or design concerns, not recalls Brake system failures could qualify if they affect stopping safety—but only if widely reported and proven defective
NHTSA complaint #11725881 — an unverified report by a vehicle owner.
The contact owns a 2018 BMW X1. The contact stated that while driving approximately 40 MPH, the check engine and engine overheating warning lights became illuminated. The vehicle was taken to an independent mechanic to be diagnosed, and it was determined that the water pump needed to be replaced. The contact had an older BMW that had experienced the same failure, and the vehicle was included in NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The local dealer was contact and the contact was informed that the current vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.
NHTSA complaint #11721707 — an unverified report by a vehicle owner.
The contact owns a 2014 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that after shifting to park(P), there was white smoke coming from under the hood, with a burning plastic odor. No warning light was illuminated. The contact stated that there were no authorized dealers close by. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 70,850.
NHTSA complaint #11719114 — an unverified report by a vehicle owner.
I had to replace the Oil Fliter housing with oil cooler because it was made out of plastic and caused an oil and antifreeze. The repair man told me that engine part were made out of plastic and tend to fail over time.
NHTSA complaint #11716609 — an unverified report by a vehicle owner.
The contact owns a 2015 BMW X1. The contact stated that while the vehicle was at an independent mechanic for maintenance, the contact was informed that the water pump had failed. The vehicle was not repaired. The contact stated that prior to the visit, the vehicle was taken to the dealer; however, the cause of the failure was not found. The failure persisted. On a separate occasion, while the vehicle was parked, the front passenger's side door failed to open as intended from the outside, and the front passenger's side door only opened from the inside of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer and an independent mechanic. The vehicle was not repaired due to the cost. The contact stated that on a separate occasion, the front passenger’s side rear window failed to function as intended. There was an abnormal sound while rolling up the window, and the window failed to roll up. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired, and the failure persisted. The contact stated that prior to the other failures, the sliding cover on the sunroof failed to function as intended. The sliding cover was stuck, and the contact was unable to move the sliding cover. The contact related the failure to NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). However, the VIN was not included. The vehicle was not repaired for the failure. Most recently, when the vehicle was restarted, the message "Passenger Restraint System Malfunction" was displayed. The contact used a personal scanner to clear the message. The vehicle was not repaired after the most recent failure. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.
NHTSA complaint #11713377 — an unverified report by a vehicle owner.
Today is 1/21/26. My car has had problems since 12/4/25 when I started getting drivetrain warning lights. After "call roadside assistance" prompts, it will start, but a drivetrain fault appears on the dash. Many faults have appeared at the dealer and I have it in writing that there is nothing more they can do. They escalated the issue to BMW with no resolution, to date. I have requested a buy-back and they no longer return my calls. In terms of safety, I'm not sure what could happen if the drivetrain fault light is on. On three separate occasions, it told me that the car was in danger of rolling over when I was on a flat surface. Another time, the car wouldn't go over 30 mph. This didn't feel safe! The dealer has reloaded software many times. Once they said I could pick it up and when I started it to drive home, the fault light appeared. They said other cars have come in for similar issues, but the software update has solved the problem. They said they have never seen anything like this before. As far as I know, other than the local dealer, all other BMW inspections have been done remotely. Documentation of what as happened every day is attached. I also have the back-and-forth correspondence with the dealer and with BMW North America if needed.
NHTSA complaint #11712606 — an unverified report by a vehicle owner.
The contact owned a 2015 BMW X1. The contact stated that upon starting the vehicle, she noticed there was smoke emerging from underneath the hood, and it caught fire. The contact was able to exit the vehicle safely. The fire department was able to extinguish the fire. The service warning light was illuminated prior to the failure. There were no reported injuries, air bag deployments, or crashes. A police report was filed. The vehicle was towed to her residence. The local dealer was contacted, but there was no assistance provided. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 95,800.
NHTSA complaint #11706087 — an unverified report by a vehicle owner.
I am writing to formally file a report regarding the severe mechanical damage to the vehicle I purchased on June 14th, 2024, identified as A 2017 BMW- X1 sDrive28i, with VIN NUMBER [XXX] . It has come to my attention that this damage was not disclosed at the time of purchase, which constitutes a violation of consumer protection laws. As a consumer, I have the right to receive truthful and accurate information about the products I purchase. The failure to disclose significant mechanical issues is a violation of the Federal Trade Commission's regulations and applicable state consumer protection laws, including the prohibition against deceptive acts and practices. This vehicle poses as a safety risk to myself, and other's. Specifically, I have experienced the following issues with the vehicle: 1. Leaking oil 2. Loud engine. 3. Overheating. 4. Suspension issues. 5. Control arm alignment. 6. Shock and strut assembly. 7. Wheel alignment. 8. Turbocharger alignment 9. Engine assembly. I've encountered all of these issues since the sale of the vehicle in 2024. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11701704 — an unverified report by a vehicle owner.
Car was taken in for service for a water pump recall. When I receive the car back there is a radiator photo on the dashboard as if there is low coolant. After returning the car to BMW they are stating that the water pump part that was fixed has nothing to do with why there is now a coolant leak from the back of the radiator. The fuel leak is coming from the fuel pump.
NHTSA complaint #11693406 — an unverified report by a vehicle owner.
The timing chain jumped, shredding the plastic teeth which ended up in oil pump causing complete engine shut down. The certified mechanic says this is a known design flaw in the N20 engines.
NHTSA complaint #11690429 — an unverified report by a vehicle owner.
Coolant Pump Electrical Connector Recall #24V-608 Program Control Units (DME) Recall #20E-A01 I am following up because my dealer was unable to complete the DME recall, and the coolant pump recall still shows as incomplete in NHTSA. My vehicle was moved off-site without my consent. I received no updates or documentation, and the dealer was dismissive. My car’s condition has declined due to unresolved recalls. I have already spent over $2,000 replacing the coolant pump and now face a $5,000 repair quote and potential off-site garage fees. Description of the issue: Dealer failed to complete DME recall Coolant pump recall shows as incomplete Vehicle moved off-site without your consent Customer Relations unhelpful and rude Financial impacts ($2k coolant pump repair in December, $5k quote, off-site fees) Requests: 1. Confirm in writing which recalls are open and applicable to my VIN. 2. Properly complete the DME recall (#20E-A01) at no cost, including any module replacement. 3. Ensure NHTSA reporting for #24V-608 is accurate. 4. BMW must restore my vehicle to proper operational standards. 5. Reimburse reasonable costs caused by the dealer’s mishandling, including garage fees and prior repair costs. 6. Provide a case number and timeline for all actions.
NHTSA complaint #11689892 — an unverified report by a vehicle owner.
The contact owns a 2015 BMW X1. The contact stated while driving approximately 50 MPH, the vehicle lost automotive power with the check engine warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was towed and left at the residence. The contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.
NHTSA complaint #11686617 — an unverified report by a vehicle owner.