2009 BMW X5 SAV problems

ENGINE AND ENGINE COOLING

The contact owns a 2009 BMW X5. The contact stated that upon turning the heater on, there was a strong burning odor coming from the A/C vents. There was no warning light illuminated. The vehicle was taken to the dealer where the failure was diagnosed as a burning oil odor. The vehicle was taken to an independent mechanic, where the intake gasket was replaced; however, the failure persisted. The vehicle was taken back to the local dealer, where it was diagnosed that the failure was related to the fan relay. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact contacted the local dealer and a second dealer, Hansel BMW of Santa Rosa (2925 Corby Ave, Santa Rosa, CA 95407), and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The mileage was approximately 103,000. The VIN was not available. The consumer stated the dealer replaced the fuel pump under the recall.

NHTSA complaint #11510022 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

LOST POWER WHILE CRUISING AT 60 M/HR. OTHER CARS ALMOST HIT ME WHEN I WAS TRYING TO MOVE TO THE SIDE FOR SAFETY CAUSING LOTS OF TRAFFIC. THEN WENT TO THE BMW DEALER (PATRICT BMW) IN SCHAUMBURG IL FOR DIAGNOSTIC AND FOUND OUT THERE WAS A PROBLEM IN THE FUEL SYSTEM ELECTRICALLY. THE WIRING HARNESS WERE MELTED , BLEW FUSE AND RELAY AND THEY SAID THE MOTOR ALSO BURNED OUT. I WILL ATTACHED DOCUMENT FROM THE BMW DEALER FOR MOE INFO.

NHTSA complaint #11204941 — an unverified report by a vehicle owner.

ENGINE

LOST POWER WHILE CRUISING AT 60 M/HR. OTHER CARS ALMOST HIT ME WHEN I WAS TRYING TO MOVE TO THE SIDE FOR SAFETY CAUSING LOTS OF TRAFFIC. THEN WENT TO THE BMW DEALER (PATRICT BMW) IN SCHAUMBURG IL FOR DIAGNOSTIC AND FOUND OUT THERE WAS A PROBLEM IN THE FUEL SYSTEM ELECTRICALLY. THE WIRING HARNESS WERE MELTED , BLEW FUSE AND RELAY AND THEY SAID THE MOTOR ALSO BURNED OUT. I WILL ATTACHED DOCUMENT FROM THE BMW DEALER FOR MOE INFO.

NHTSA complaint #11204941 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

LOST POWER WHILE CRUISING AT 60 M/HR. OTHER CARS ALMOST HIT ME WHEN I WAS TRYING TO MOVE TO THE SIDE FOR SAFETY CAUSING LOTS OF TRAFFIC. THEN WENT TO THE BMW DEALER (PATRICT BMW) IN SCHAUMBURG IL FOR DIAGNOSTIC AND FOUND OUT THERE WAS A PROBLEM IN THE FUEL SYSTEM ELECTRICALLY. THE WIRING HARNESS WERE MELTED , BLEW FUSE AND RELAY AND THEY SAID THE MOTOR ALSO BURNED OUT. I WILL ATTACHED DOCUMENT FROM THE BMW DEALER FOR MOE INFO.

NHTSA complaint #11204941 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

2009 BMW X5 DIESEL PASSIVE TANK FAILED. I TOLD THE DEALER AND CALLED BMW CUSTOMER CARE AND TOLD THEM THIS IS EMMISIONS RELATED AND THEY SHOULD HAVE REPLACED IT WHEN THEY REPLACED THE ACTIVE TANK A YEAR AGO. BMW DIESELS WILL NOT PASS SMOG DUE TO DEFECTIVE DESIGNS OF THE ACTIVE AND PASSIVE TANKS THAT CONTAIN DEF. THE SENSORS ARE LOCATED INSIDE THE TANK AND CANNOT BE REPLACED BY AN OVER THE COUNTER BMW PART. HENCE THE WHOLE TANKS HAVE TO BE REPLACED. BMW CUSTOMER SERVICE IS NOT WILLING TO HELP AND BASICALLY TOLD ME TO GO BUY ANOTHER BRAND WHICH I WILL AFTER OWNING 4 BMW. BMW SHOULD BE HEAVILY INVESTIGATED FOR DESIGNING A POOR EMMISIONS SYSTEM FOUND IN THE BMW X5 AND 335D DIESEL VEHICLES SOLD IN THE USA. SHAME ON YOU BMW FOR SCREWING YOUR LOYAL CUSTOMES.

NHTSA complaint #11193272 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

BRAKE LIGHTS ARE FAILING CAUSING A MAJOR SAFETY ISSUE. BMW ISSUED A SERVICE BULLETIN ON THIS PROBLEM (SB-10040177-8428 / SI B63 10 09) IN MARCH 2011. THIS VEHICLE HAS BEEN SERVICED BY THE BMW DEALERSHIP MANY MANY TIMES, BUT THE SERVICE BULLETIN WAS NEVER MENTIONED OR EXECUTED. WARNING LIGHTS APPEAR ON THE DASH - ISSUE IS PRESENT BOTH MOVING AND STATIONARY. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2013/SB-10040177-8428.PDF HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2013/SB-10040177-8428.PDF

NHTSA complaint #11105182 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

BRAKE LIGHTS ARE FAILING CAUSING A MAJOR SAFETY ISSUE. BMW ISSUED A SERVICE BULLETIN ON THIS PROBLEM (SB-10040177-8428 / SI B63 10 09) IN MARCH 2011. THIS VEHICLE HAS BEEN SERVICED BY THE BMW DEALERSHIP MANY MANY TIMES, BUT THE SERVICE BULLETIN WAS NEVER MENTIONED OR EXECUTED. WARNING LIGHTS APPEAR ON THE DASH - ISSUE IS PRESENT BOTH MOVING AND STATIONARY. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2013/SB-10040177-8428.PDF HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2013/SB-10040177-8428.PDF

NHTSA complaint #11105182 — an unverified report by a vehicle owner.

SERVICE BRAKES

BRAKE LIGHTS ARE FAILING CAUSING A MAJOR SAFETY ISSUE. BMW ISSUED A SERVICE BULLETIN ON THIS PROBLEM (SB-10040177-8428 / SI B63 10 09) IN MARCH 2011. THIS VEHICLE HAS BEEN SERVICED BY THE BMW DEALERSHIP MANY MANY TIMES, BUT THE SERVICE BULLETIN WAS NEVER MENTIONED OR EXECUTED. WARNING LIGHTS APPEAR ON THE DASH - ISSUE IS PRESENT BOTH MOVING AND STATIONARY. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2013/SB-10040177-8428.PDF HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2013/SB-10040177-8428.PDF

NHTSA complaint #11105182 — an unverified report by a vehicle owner.

WHEELS

SIR, BMW INSTALLS RUNFLATS ON ALL THEIR CARS. ON THIS X5 I'VE REPLACED THESE TIRES 3 OR 4 TIMES AT MY OWN EXPENSE AS RUNFLATS EITHER GET PUNCTURE OR LEAK AND ONE CAN'T REPLACE @3/32 OLY ONE.THESE TIRES ARE DEFECTIVE AND HAVE NOT SERVED THIS SUV WELL. IN FACT, MY WIFE'S BM@ 535XI I DID THE SAME AND THREW OUT OEM TIRES WITH NEW MICHELIN AND SPARE. BRIDGESTONE HAS A WARRRANTY IF WITHIN 3YRS THEY WILL REPLACE @ VERY LARGE PRORATED DISCOUNT. I'VE SPENT $270 EACH TIME PLUS HEADACHES OF BREAKING DOWN IN PHILA OR IN NYC ON WAY TO PICK UP WIFE FROM JFK @ MIDNITE. FILE SIZE IS OVER 5GB SO HOW DO I LOAD IT???

NHTSA complaint #11098099 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

DRIVING ON THE EXPRESSWAY WITH MY 4 YEAR OLD SON AND GAS PEDAL WOULD NOT RESPOND AND ALL OF THE SUDDEN THE DASH LIGHTS UP WITH DSC 4X4 ERROR ALSO BATTERY LIGHT AND HAND BRAKE LIGHT CAME ON. ENGINE STARTED TO ACCELERATING UNCONTROLLABLY AT THIS TIME AND THE CHECK ENGINE LIGHT CAME ON WITH WHAT IT SEEMED AS HALF FULL . THROTTLE WENT UNRESPONSIVE AND THE CAR STARTED SLOWING DOWN . MOVED OVER TO SIDE OF THE ROAD AND THE CAR SHUT OFF AS I AM TRYING TO PARK IT . NEEDLES TO SAY THIS IS A MAJOR ISSUE THAT CAUSED MY CAR TO SHUT DOWN IN THE MIDDLE OF THE EXPRESSWAY WHILE DRIVING AT 60 MPH NOT TO MENTION IT PUT MY SONS LIFE IN DANGER.

NHTSA complaint #11066496 — an unverified report by a vehicle owner.

ENGINE

I AM WRITING IN REGARDS TO A TECHNICAL SERVICE BULLETIN / RECALL FROM BMW SI B16 0102 WHICH I OBTAINED FROM THE NHTSA WEBSITE. MY BMW, [XXX], WAS SHOWING AN EMISSIONS FAULT CODE RELATED TO THE PART ADDRESSED IN THE UNLIMITED AGE/MILEAGE TSB. I WENT TO THE DEALER REGARDING THIS ITEM TO FIGURE OUT WHAT CAN BE DONE AT AROUND 110,000 MILES IN APRIL OF 2017. I WAS INFORMED THE PART IS NOT IN STOCK. WHEN I RETURNED IN JUNE TO SEE ABOUT THE SERVICE BEING DONE, I WAS, AGAIN, TOLD THE PART WAS NOT IN STOCK - AND THAT I ALSO DO NOT QUALIFY AS THE VEHICLE NOW HAS 130,000 MILES, AND THE NEW BULLETIN HAS A MILEAGE CUTOFF OF 120,000 MILES. I WAS INFORMED I COULD CONTACT BMW DIRECTLY AND DISCUSS A 'HARDSHIP.' UPON CONTACTING BMW DIRECTLY, I WAS INFORMED THAT THEY WOULD NOT DO ANYTHING TO HELP. I AM ATTACHING THE ORIGINAL TSB AND UPDATED TSB FOR THE DIESEL EXHAUST FLUID ISSUE. I AM ALSO ATTACHING THE RESPONSE FROM BMW. ADDITIONALLY, MY VEHICLE IS NOW EXHIBITING PROBLEMS WITH THE HIGH PRESSURE FUEL PUMP, ANOTHER COVERED EMISSIONS ITEM FOR UNLIMITED MILEAGE; AND AM NOT SEEING ANY RESOLVE FOR THAT. THE TSB IS ATTACHED. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'

NHTSA complaint #11046486 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I AM WRITING IN REGARDS TO A TECHNICAL SERVICE BULLETIN / RECALL FROM BMW SI B16 0102 WHICH I OBTAINED FROM THE NHTSA WEBSITE. MY BMW, [XXX], WAS SHOWING AN EMISSIONS FAULT CODE RELATED TO THE PART ADDRESSED IN THE UNLIMITED AGE/MILEAGE TSB. I WENT TO THE DEALER REGARDING THIS ITEM TO FIGURE OUT WHAT CAN BE DONE AT AROUND 110,000 MILES IN APRIL OF 2017. I WAS INFORMED THE PART IS NOT IN STOCK. WHEN I RETURNED IN JUNE TO SEE ABOUT THE SERVICE BEING DONE, I WAS, AGAIN, TOLD THE PART WAS NOT IN STOCK - AND THAT I ALSO DO NOT QUALIFY AS THE VEHICLE NOW HAS 130,000 MILES, AND THE NEW BULLETIN HAS A MILEAGE CUTOFF OF 120,000 MILES. I WAS INFORMED I COULD CONTACT BMW DIRECTLY AND DISCUSS A 'HARDSHIP.' UPON CONTACTING BMW DIRECTLY, I WAS INFORMED THAT THEY WOULD NOT DO ANYTHING TO HELP. I AM ATTACHING THE ORIGINAL TSB AND UPDATED TSB FOR THE DIESEL EXHAUST FLUID ISSUE. I AM ALSO ATTACHING THE RESPONSE FROM BMW. ADDITIONALLY, MY VEHICLE IS NOW EXHIBITING PROBLEMS WITH THE HIGH PRESSURE FUEL PUMP, ANOTHER COVERED EMISSIONS ITEM FOR UNLIMITED MILEAGE; AND AM NOT SEEING ANY RESOLVE FOR THAT. THE TSB IS ATTACHED. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'

NHTSA complaint #11046486 — an unverified report by a vehicle owner.

SERVICE BRAKES

WHILE DRIVING 15-20 MPH;ELECTROMECHANICAL PARKING BRAKE FAILURE--SOFTWARE GLITCH THAT CAUSED THE PARKING BRAKE ACTUATOR TO FAILURE // YELLOW & RED ( BRAKE & 4X4) WARNING LIGHTS CAME ON FOR PARKING BRAKE FAILURE ,BRAKES LOCKED VX CAME TO IMMEDIATE STOP AND WOULD NOT DRIVE!

NHTSA complaint #11003920 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I OWN A BMW X5 DIESEL 2009 MODEL YEAR, SOMETIME 2012 THE DEF ACTIVE TANK WAS REPLACED AS COVERED BY RECALL. NOW IT HAS STARTED TO GIVE THE SAME CEL CODE ( ACTIVE TANK TEMP SENSOR FAILURE). THE REPLACEMENT FOR THIS ISSUE IS VERY COSTLY. THIS IS PART OF EMISSIONS AND BMW DOES NOT WANT ANY REPLACEMENT WITHOUT ANY COST TO CONSUMERS.

NHTSA complaint #10993119 — an unverified report by a vehicle owner.

AIR BAGS

THIS VEHICLE HAS HAD THREE OPEN RECALLS FOR EXTENSIVE PERIODS OF TIME, THERE IS NO END DATE TO WHEN BMW IS PROMISING TO COMPLETE THE WORK BY, AND THE VEHICLE IS UNSELLABLE AS A RESULT. FOR OVER 18 MONTHS, THERE HAS BEEN A DRIVE AIR BAG RECALL OPEN AND OUTSTANDING WITH NO END DATE. A SECOND AIR BAG RECALL HAS BEEN OPEN FOR AROUND A YEAR, AGAIN WITH NO END DATE. A THIRD RECALL RELATES TO THE FUEL SYSTEM, AND AGAIN THERE IS NO END DATE PROVIDED BY BMW. I HAVE RAISED A COMPLAINT BEFORE WITH NHSTA AND NOTHING HAS BEEN DONE. WE ARE STUCK WITH OUR VEHICLE; NO ONE WANTS TO BUY A CAR WITH OPEN RECALLS AND NO END IN SIGHT. BMW DEALERSHIPS HAVE BEEN TOLD BY BMW NOT TO PURCHASE THESE VEHICLES. THEREFORE WE CANNOT EVEN SELL THE CAR BACK TO BMW FRANCHISES. THIS IS INCREDIBLY UNFAIR, ESPECIALLY SINCE BMW HAS BEEN AWARDED A LARGE SETTLEMENT FROM ITS AIR BAG MANUFACTURER BUT TAKEN NO RESPONSIBILITY FOR FIXING THE VEHICLES AT ALL. WHY IS NHTSA NOT HELPING CONSUMERS SUFFERING LOSSES AT THE HANDS OF THIS TERRIBLE CAR MANUFACTURER?

NHTSA complaint #10991295 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

THIS VEHICLE HAS HAD THREE OPEN RECALLS FOR EXTENSIVE PERIODS OF TIME, THERE IS NO END DATE TO WHEN BMW IS PROMISING TO COMPLETE THE WORK BY, AND THE VEHICLE IS UNSELLABLE AS A RESULT. FOR OVER 18 MONTHS, THERE HAS BEEN A DRIVE AIR BAG RECALL OPEN AND OUTSTANDING WITH NO END DATE. A SECOND AIR BAG RECALL HAS BEEN OPEN FOR AROUND A YEAR, AGAIN WITH NO END DATE. A THIRD RECALL RELATES TO THE FUEL SYSTEM, AND AGAIN THERE IS NO END DATE PROVIDED BY BMW. I HAVE RAISED A COMPLAINT BEFORE WITH NHSTA AND NOTHING HAS BEEN DONE. WE ARE STUCK WITH OUR VEHICLE; NO ONE WANTS TO BUY A CAR WITH OPEN RECALLS AND NO END IN SIGHT. BMW DEALERSHIPS HAVE BEEN TOLD BY BMW NOT TO PURCHASE THESE VEHICLES. THEREFORE WE CANNOT EVEN SELL THE CAR BACK TO BMW FRANCHISES. THIS IS INCREDIBLY UNFAIR, ESPECIALLY SINCE BMW HAS BEEN AWARDED A LARGE SETTLEMENT FROM ITS AIR BAG MANUFACTURER BUT TAKEN NO RESPONSIBILITY FOR FIXING THE VEHICLES AT ALL. WHY IS NHTSA NOT HELPING CONSUMERS SUFFERING LOSSES AT THE HANDS OF THIS TERRIBLE CAR MANUFACTURER?

NHTSA complaint #10991295 — an unverified report by a vehicle owner.

AIR BAGS

I DID RECEIVED A RECALL LETTER ABOUT MY FRONT DRIVER AIRBAG MODULE IN MARCH 2016 AND IMMEDIATELY CONTACTED BMW OF CAPE COD MASS AND AS A ANSWER THEY SAID THAT THE PART IS NOT AVAILABLE IN THE MOMENT AND I WILL GET SECOND LETTER WHEN IT IS AVAILABLE AND READY FOR REPLACEMENT. IT HAS BEEN ALMOST A YEAR AND THERE IS STILL NO ANSWER. NOW I GET SECOND RECALL LETTER ABOUT THE FUEL PUMP IN MY FUEL TANK. I DO TRAVEL EVERY WEEK FROM CAPE COD MASS TO NEW YORK AND THERE IS STRONG SMELL OF GASOLINE IN MY CAR ON LONG DISTANCE TRAVEL, BUT ACCORDING TO BMW CAPE COD I WILL HAVE TO WAIT FOR THE PART TO BE AVAILABLE AND JUST NEED TO GET USED TO THE SMELL. I TRY TO CALL AND ASK TO ORDER THE PARTS THAT NEED TO BE REPLACED FROM THE RECALL LETTERS AND FROM THE PARTS DEPARTMENT REPLIED THAT THEY CAN GET THE PARTS IN A DAY OR TWO AS LONG AS I AM BUYING IT AS A REGULAR CUSTOMER, BUT AS SOON AS I TRY TO GET THE PARTS REPLACED AS A RECALL I GET A ANSWER THAT THE PARTS ARE NOT AVAILABLE AT THE MOMENT. WHEN I CONTACT BMW OF CAPE COD MASS THE ONLY THING I GET IS THAT I HAVE TO WAIT FOR ANOTHER LETTER - I HAVE NEVER BEEN ASKED FOR MY NAME, CAR VIN OR ANY OTHER INFO, AND LOOKS LIKE THERE IS NOT INTEND THIS RECALL TO BE FIXED. I AM CONCERNED ABOUT MY SAFETY AND WOULD LIKE THIS TO BE FIXED UP. THANK YOU.

NHTSA complaint #10954603 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I DID RECEIVED A RECALL LETTER ABOUT MY FRONT DRIVER AIRBAG MODULE IN MARCH 2016 AND IMMEDIATELY CONTACTED BMW OF CAPE COD MASS AND AS A ANSWER THEY SAID THAT THE PART IS NOT AVAILABLE IN THE MOMENT AND I WILL GET SECOND LETTER WHEN IT IS AVAILABLE AND READY FOR REPLACEMENT. IT HAS BEEN ALMOST A YEAR AND THERE IS STILL NO ANSWER. NOW I GET SECOND RECALL LETTER ABOUT THE FUEL PUMP IN MY FUEL TANK. I DO TRAVEL EVERY WEEK FROM CAPE COD MASS TO NEW YORK AND THERE IS STRONG SMELL OF GASOLINE IN MY CAR ON LONG DISTANCE TRAVEL, BUT ACCORDING TO BMW CAPE COD I WILL HAVE TO WAIT FOR THE PART TO BE AVAILABLE AND JUST NEED TO GET USED TO THE SMELL. I TRY TO CALL AND ASK TO ORDER THE PARTS THAT NEED TO BE REPLACED FROM THE RECALL LETTERS AND FROM THE PARTS DEPARTMENT REPLIED THAT THEY CAN GET THE PARTS IN A DAY OR TWO AS LONG AS I AM BUYING IT AS A REGULAR CUSTOMER, BUT AS SOON AS I TRY TO GET THE PARTS REPLACED AS A RECALL I GET A ANSWER THAT THE PARTS ARE NOT AVAILABLE AT THE MOMENT. WHEN I CONTACT BMW OF CAPE COD MASS THE ONLY THING I GET IS THAT I HAVE TO WAIT FOR ANOTHER LETTER - I HAVE NEVER BEEN ASKED FOR MY NAME, CAR VIN OR ANY OTHER INFO, AND LOOKS LIKE THERE IS NOT INTEND THIS RECALL TO BE FIXED. I AM CONCERNED ABOUT MY SAFETY AND WOULD LIKE THIS TO BE FIXED UP. THANK YOU.

NHTSA complaint #10954603 — an unverified report by a vehicle owner.

AIR BAGS

I RECEIVED 2 RECALL NOTICES REGARDING THIS CAR; THE AIR BAG RECALL WAS ISSUED ON 2/5/2016 AND THE FUEL PUMP RECALL WAS ISSUED ON 10/13/2016. NO ONE REPRESENTING BMW HAS CONTACTED ME YET TO HAVE THESE POTENTIALLY LIFE-THREATENING ISSUES RESOLVED. I FEEL THAT BMW SHOULD ESCALATE THEIR RECALL RESOLUTION PROCESS TO FIXING THESE RECALLS WITHIN WEEKS, NOT MONTHS. IT HAS BEEN TOO LONG TO WAIT - ESPECIALLY CONSIDERING I AM ONE HEAD-ON CRASH AWAY FROM BEING KILLED BY FLYING SHRAPNEL FROM THE AIR BAG, OR HAVING MY CAR SEIZE SUDDENLY AT 65 MPH BECAUSE THE FUEL PUMP STOPPED WORKING. THESE RECALLS ARE NOT COSMETIC - THEY'RE VERY SERIOUS SAFETY ISSUES AND NEED QUICK RESOLUTION.

NHTSA complaint #10926146 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I RECEIVED 2 RECALL NOTICES REGARDING THIS CAR; THE AIR BAG RECALL WAS ISSUED ON 2/5/2016 AND THE FUEL PUMP RECALL WAS ISSUED ON 10/13/2016. NO ONE REPRESENTING BMW HAS CONTACTED ME YET TO HAVE THESE POTENTIALLY LIFE-THREATENING ISSUES RESOLVED. I FEEL THAT BMW SHOULD ESCALATE THEIR RECALL RESOLUTION PROCESS TO FIXING THESE RECALLS WITHIN WEEKS, NOT MONTHS. IT HAS BEEN TOO LONG TO WAIT - ESPECIALLY CONSIDERING I AM ONE HEAD-ON CRASH AWAY FROM BEING KILLED BY FLYING SHRAPNEL FROM THE AIR BAG, OR HAVING MY CAR SEIZE SUDDENLY AT 65 MPH BECAUSE THE FUEL PUMP STOPPED WORKING. THESE RECALLS ARE NOT COSMETIC - THEY'RE VERY SERIOUS SAFETY ISSUES AND NEED QUICK RESOLUTION.

NHTSA complaint #10926146 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL. I RECEIVED A LETTER FROM BMW INDICATING THE RECALL EARLY THIS YEAR. HOWEVER, BMW DOES NOT HAVE THE PARTS EVEN AFTER SEVERAL MONTHS (EVEN AFTER MULTIPLE REQUESTS AT THE DEALERSHIP, INCLUDING ONE TODAY AT ORANGE COUNTY BMW IN HARRIMAN, NY) . MY OTHER VEHICLE (ACURA RL 2009 MODEL), WHICH WAS ALSO AFFECTED BY THE SAME RECALL, WAS REPLACED WITH NEW AIRBAG ABOUT 3 MONTHS AGO. WHY IS BMW TAKING THIS MUCH TIME TO REPLACE SUCH A DANGEROUS FAULTY PART?

NHTSA complaint #10914510 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2009 BMW X5 SAV. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/05/17

NHTSA complaint #10910160 — an unverified report by a vehicle owner.

AIR BAGS

MY 2009 BMW X5 HAS THE PASANGER AIRBAG DISABLED LIGHT ON AND MALFUNCTION IN THE PASANGER RESTRAINT SYSTEM MALFUNCTION LIGHT ON. FOR THE PAST FEW MONTHS. I CALLED BMW OF NORTH AMERICA AND WAS TOLD THEY HAVE A RECALL ON THIS SPECIFIC PROBLEM BUT MY VIN DOESN'T SHOW THIS AS AN AFFECTED CAR. SO THEY WILL NOT FIX THIS. EVEN THOUGH THE PASANGER AIR BAG WILL NOT DEPLOY IN AN ACCIDENT DUE TO THE FAULTY SEAT SENSOR THAT THEY HAVE A RECALL ON. I REFERENCED THE NHTSA CAMPAIGN # 08V-384 BUT WAS STILL INFORMED ONLY SPECIFIC VIN NUMBERS ARE AFFECTED AND THEY WON'T ELABORATE ON HOW THEY CAME ABOUT WITH THE SPECIFIC CRITERIA.

NHTSA complaint #10661646 — an unverified report by a vehicle owner.