67 of the 319 complaints about the 2008 BMW X5 are about the airbag system — 21% of everything reported for this model year. Half of the failures with a mileage on record happened before 80,940 miles.
67
Complaints
1
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
AIR BAGS
Airbag light is on for passenger and fuel injectors messed up. This is a 2008 and other ones had recalls. I don’t understand why mine did not lights are flickering a little bit and before it was smoking really bad and I had to get that fixed.
NHTSA complaint #11667236 — an unverified report by a vehicle owner.
AIR BAGS
Seat Calibration; Airbag/Seat Belt Tensioner, level control system malfunction etc
NHTSA complaint #11631468 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2008 BMW X5. The contact stated while driving at an undisclosed speed, the air bags warning light was illuminated. There was an abnormal chiming sound detected. Additionally, the digital screen was obstructed. The vehicle was taken to the local dealer and diagnosed the sensor mat needing to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 117,000.
NHTSA complaint #11422824 — an unverified report by a vehicle owner.
AIR BAGS
I HAVE BEEN EXPERIENCING SEAT BELT PROBLEMS FOR YEARS. THERE'S A RECALL ON THE BMW X5 BUT I'M NOT SURE WHY MY VEHICLE IS NOT ON THE RECALL LIST. THERE ARE 3 OTHERS THAT HAVE THE SAME SEAT BELT ISSUES.
NHTSA complaint #11329161 — an unverified report by a vehicle owner.
AIR BAGS
BROUGHT MY 2008 X5 IN FOR THE CRANKCASE (PCV) RECALL. THE DEALER (THE BMW STORE IN CINCINNATI) TOLD ME THE SERPENTINE BELT HAD TO BE REMOVED FOR THE REPAIR AND WHILE REMOVING THE BELT, THE TENSIONER PULLY FELL OFF. THIS WAS DESCRIBED AS "DUE TO AN EXISTING BROKEN BOLT" IN THE ENGINE BLOCK. THE DEALER SAID I WOULD EITHER HAVE TO PAY TO REPAIR OR THEY WOULD PUT THE CAR BACK AS FOUND AND CAN NOT BE HELD IF THE CAR BROKE DOWN. IS THE DEALER LIABLE TO REPAIR THIS SINCE THE CAR WAS FULLY OPERATIONAL WHEN IT WAS BROUGHT IN FOR THE RECALL?
NHTSA complaint #11253202 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL. AIRBAG FRONT PASSENGER AND RESTRAINT SEAT BELT, DON'T WANT ANYTHING HAPPENING WHEN I'M DRIVING IT MIGHT CAUSE A ACCIDENT.
NHTSA complaint #11243535 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL! MY AIRBAG SEAT KEEP ON RINGING TO PUT SEATBELT ON WHEN NO ONE IS SITTING THERE, AND THE RESTRAINT WARNING ON MY TV SCREEN WON'T GO AWAY. I'M AFRAID MY SEAT WILL EXPLODE ON US WHEN WE ARE ON THE ROAD. THEY NEED TO CHECK IT OUT, DANGEROUS ITS BETTER TO SAVE LIVES, THEN SORRY.
NHTSA complaint #11243431 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL. MY BMW QUIT ONE DAY AND THE BMW DEALER IN PADUCA WILL NOT TAKE IT. IT HAS 2 OR 3 RECALLS AND THEY WILL NOT EVEN TAKE IT FOR THE RECALLS. THEY HAVE COST ME A LOT OF MONEY AND HAVE NO REASON AT ALL FOR NOT TAKEING IT FOR RECALLS ONLY.
NHTSA complaint #11166021 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2008 BMW X5. WHILE DRIVING 40 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL INSTEAD OF THE BRAKE PEDAL. AS A RESULT, THE VEHICLE CRASHED INTO THE WALL OF A CHURCH. THE FRONTAL AIR BAGS DID NOT DEPLOY. THE DRIVER WAS SORE, BUT THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO PEAKE BMW (2630 VETERANS MEMORIAL BLVD, KENNER, LA 70062, (504) 469-6165), BUT THE PARTS WERE NOT AVAILABLE FOR THE AIR BAG REPAIR INITIALLY. A FEW MONTHS LATER, THE DEALER CALLED THE CONTACT BACK TO SCHEDULE AN APPOINTMENT TO REPLACE THE AIR BAGS PER AN UNKNOWN RECALL, BUT THE PARTS WERE NOT AVAILABLE AGAIN. THE MANUFACTURER WAS CONTACTED BY LETTER AND THEY STATED THAT THE CRASH WAS NOT SERIOUS ENOUGH FOR THE AIR BAGS TO DEPLOY. THE FAILURE MILEAGE WAS 102,000. *TR *JS .*BF CONSUMER STATED CAR REMOTE KEY MALFUNCTIONED.
NHTSA complaint #11164820 — an unverified report by a vehicle owner.
AIR BAGS
IT FAULT IN PASSENGER-RESTRAINT SYSTEM AFFECTING AIRBAG, BELT TENSIONER OR BELT-FORCE LIMITER. CONTINUE TO WEAR THE SAFETY BELF.
NHTSA complaint #11153244 — an unverified report by a vehicle owner.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
IT FAULT IN PASSENGER-RESTRAINT SYSTEM AFFECTING AIRBAG, BELT TENSIONER OR BELT-FORCE LIMITER. CONTINUE TO WEAR THE SAFETY BELF.
NHTSA complaint #11153244 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2008 BMW X5. AFTER RETRIEVING THE VEHICLE FROM THE INDEPENDENT MECHANIC, THE DRIVER'S SIDE AIR BAG WARNING INDICATOR ILLUMINATED; HOWEVER, THE PASSENGER SIDE AIR BAG WAS OFF. THE VEHICLE WAS TAKEN TO BMW CONCORD (1967 MARKET ST, CONCORD, CA 94520, (925) 682-3577) WHERE IT WAS DIAGNOSED THAT THERE WAS A CRACKED SENSOR IN THE PASSENGER SEAT THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.
NHTSA complaint #11099967 — an unverified report by a vehicle owner.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
TL* THE CONTACT OWNS A 2008 BMW X5. AFTER RETRIEVING THE VEHICLE FROM THE INDEPENDENT MECHANIC, THE DRIVER'S SIDE AIR BAG WARNING INDICATOR ILLUMINATED; HOWEVER, THE PASSENGER SIDE AIR BAG WAS OFF. THE VEHICLE WAS TAKEN TO BMW CONCORD (1967 MARKET ST, CONCORD, CA 94520, (925) 682-3577) WHERE IT WAS DIAGNOSED THAT THERE WAS A CRACKED SENSOR IN THE PASSENGER SEAT THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.
NHTSA complaint #11099967 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 17V020000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF MANHATTAN (555 W 57TH ST, NEW YORK, NY 10019) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11075828 — an unverified report by a vehicle owner.
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (BMW OF SPRINGFIELD, 391 U.S 22, SPRINGFIELD TOWNSHIP, NJ 07081) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT ALSO CONTACTED BMW OF BLOOMFIELD (425 BLOOMFIELD AVE, BLOOMFIELD, NJ 07003) WHERE IT WAS CONFIRMED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11073269 — an unverified report by a vehicle owner.
AIR BAGS
WHILE DRIVING MY VEHICLE IN MOTION, A WARNING SENSOR CAME ON STATING THAT MY VEHICLE ENGINE WAS OVERHEATING. THEN, MY VEHICLE CAME TO A COMPLETE STOP, MAKING IT UNABLE TO DRIVE.
NHTSA complaint #11066810 — an unverified report by a vehicle owner.
AIR BAGS
"TAKATA RECALL' I THINK THE DEALERS ARE NOT DOING THE RIGHT JOB FOR THIS RECAL LI HAD THE DRIVER-SIDE AIRBAG RECALL DONE AT BMW SOUTH ALBANY NY AND THE PASSENGER SIDE AT KEELER BMW NY AND I STILL HAVE THE AIRBAG WARNING LIGHT ON......... ATTACHED PHOTO I DONT FEEL SAFE DRIVING THIS CAR PLEASE HELP
NHTSA complaint #11064412 — an unverified report by a vehicle owner.
AIR BAGS
VEHICLE HAS 0 RECALLS -- PASSENGER AIRBAG INFLATOR WAS RECALLED 12 MONTHS AGO --- CONTACT CALLED HER LOCAL DEALERSHIP THEY ARE REFUSING TO FIX VEHICLE STATED THERE ARE NO RECALLS ---- CONTACT WAS GIVEN BMW NUMBER -- CALLED BMW NORTH AMERICA -- STATED VEHICLE WAS USED IN MILITARY OVERSEAS THAT THERE IS A PASSENGER SIDE AIRBAG RECALL--- HAS NOT BEEN REPLACED-- DEALERSHIP STATED NO PROBLEM WITH AIRBAG DOES NOT HAVE A RECALL. -- CONTACT HAD RECEIVED A RECALL LETTER FROM BMW IN SEPTEMBER OF 2017.0RECALLS ASSOCIATED WITH THIS VIN-- CB
NHTSA complaint #11062451 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW OF MANHATTAN AT 212-586-2269 AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11060742 — an unverified report by a vehicle owner.
AIR BAGS
MY CAR WAS APART OF THE RECALL TAKATA . PART WAS REPAIRED BY BLOOMFIELD DEALERSHIP, TOOK A WEEK . PICK UP CAR ON THURSDAY , BY FRIDAY MORNING THE COOLANT LIGHT TURNED ON . I CALLED THE OFFICE FRIDAY , NO RESPONSE LEFT MESSAGE , SATURDAY CALLED TWICE NO RESPONSE OR CALL BACK . I CALLED TODAY MONDAY 12/4 LEFT A MESSAGE WITH THE RECEPTIONIST AS THE SERVICE MANAGER WAS UNAVAILABLE. WAS TOLD I'D RECEIVE A CALL BACK , I HAVE YET TO HEAR BACK . . DUE TO THEIR FAULTY REPAIR MY CAR IS UNSAFE TO DRIVE
NHTSA complaint #11052196 — an unverified report by a vehicle owner.
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V364000 (AIR BAGS) AND 17V683000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS CONTACTED AT: DEER AUTOMOTIVE GROUP LOCATED IN RANDALLSTOWN, MD, PHONE NUMBER: 410-922-0327, AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11043780 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL SLUDGE FORMING IN OIL UNIT
NHTSA complaint #11042021 — an unverified report by a vehicle owner.
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V746000 (FUEL SYSTEM,GASOLINE), AND 17V020000 (AIR BAGS). THE PARTS DO TO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR BECAUSE THE RECALL NOTICES WERE RECEIVED OVER A YEAR AGO. THE DEALER (BMW GREENWICH) AND (BMW MAMARONECK, 110 MIDLAND AVE, PORT CHESTER, NY 10573 (914) 881-3600) WERE CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS: 16V746000 (FUEL SYSTEM, GASOLINE) AND 17V020000 (AIR BAGS). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS).
NHTSA complaint #11042084 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JACKIE COOPER BMW MINI IN OKLAHOMA CITY, OKLAHOMA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE AVAILABLE; HOWEVER, THE VEHICLE COULD NOT BE SERVICED FOR EIGHT TO TEN WEEKS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11034427 — an unverified report by a vehicle owner.
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH BMW OF BAYSIDE (266 E SHORE RD, GREAT NECK, NY 11023) AND WAS ADVISED TO SPEAK WITH THE PARTS DEPARTMENT TO CHECK AVAILABILITY BEFORE SCHEDULING AN APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11021615 — an unverified report by a vehicle owner.
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. BMW OF COLUMBIA (LOCATED AT 5919 TWO NOTCH ROAD, COLUMBIA, SC) WAS CONTACTED AND REFUSED TO PERFORM THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS).
NHTSA complaint #11019310 — an unverified report by a vehicle owner.
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW OF GWINNETT PLACE (3264 COMMERCE AVE, DULUTH, GA 30096 (678) 608-0800) AND WAS INFORMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V071000 AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V364000.
NHTSA complaint #11018957 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL RECEIVED NOTIFIED MARCH 2016 DRIVER'S FRONT AIR BAG MODULE RECALLED, JULY 2016 PASSENGER'S FRONT AIR BAG MODULE RECALLED, AND DECEMBER 2016 IN-TANK FUEL PUMP RECALLED. NO NOTICES TO FIX ANY OF THESE ITEMS. TAKATA RECALL
NHTSA complaint #11016341 — an unverified report by a vehicle owner.
AIR BAGS
BILL PEARCE BMW (BILLPEARCEBMW.COM/) IN RENO, NV HAS IN NO WAY RESOLVED THESE RECALLS IN A TIMELY MANNER. I HAVE MADE AT LEAST 10 CALLS OVER THE LAST 17 MONTHS TO THEIR SERVICE/PARTS DEPARTMENT TO INQUIRE ON AVAILABILITY OF REPLACEMENT PARTS. THE ENGINE IS NOT RUNNING AT ITS OPTIMAL LEVEL AND IS POTENTIALLY GETTING DAMAGED AS A RESULT OF THE FAULTY FUEL PUMP THAT IS UNDER RECALL. I AM DRIVING AT MY AND MY FAMILY'S RISK DUE TO BOTH AIRBAGS AND FUEL PUMP NOT MEETING SAFETY REGULATIONS AND BMW IS BEING NEGLIGENT IN TREATING THESE 3 RECALLS AS A PRIORITY. I HAVE ALSO ESCALATED THE MATTER TO BMW CUSTOMER RELATIONS ON 7/26/17 AND AM AWAITING THEIR RESPONSE. THERE IS NO INCIDENT RELATED TO THIS COMPLAINT, BUT I STRONGLY BELIEVE THE VEHICLE IS NOT SAFE TO DRIVE. I HAVE INDICATED THE DATE OF THE FIRST COMMUNICATION RECEIVED BY BMW AS WELL AS UPLOADED A PDF VERSION OF THEIR INITIAL NOTIFICATION.
NHTSA complaint #11010858 — an unverified report by a vehicle owner.
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW OF NORTH AMERICA AT 800-525-7417 WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11002828 — an unverified report by a vehicle owner.