Owners have filed 25 complaints
about the 2009 BMW X6 with NHTSA between 2010 and 2020.
The largest single group is the engine & cooling.
Across this model's run it ranks 4 of 11 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 52
Against the median year of the BMW X6. 50 means typical for this
model; 100 means roughly double.
Severity — 62
12% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 54
32% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
315.8%
10,000 – 24,999 miles
15.3%
25,000 – 49,999 miles
315.8%
50,000 – 74,999 miles
631.6%
75,000 – 99,999 miles
15.3%
100,000 – 149,999 miles
526.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2010peak 4Jul 2020
Recalls on the 2009 BMW X6
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
20V017000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 325xi, 328i, 328xi and 328i xDrive, 2010-2011 X6 ActiveHybrid, 2007-2013 328i, 335i, 335is, M3 Coupes, X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M, 2009-2013 X5 xDrive35d and 2008-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles equipped with non-desiccated driver frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
20V016000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
BMW of North America, LLC (BMW) is recalling certain 2009-2012 X5 xDrive35d, 2008-2012 X6 xDrive35i, X6 xDrive50i and X6 M, 2007-2012 X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M and 2010-2011 X6 ActiveHybrid vehicles equipped with non-desiccated, passenger frontal air bag inflators containing phase stabilized ammonium nitrate (PSPI-2) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
19V017000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
BMW of North America, LLC (BMW) is recalling certain 2007-2013 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5 M vehicles, 2008-2014 X6 xDrive35i, X6 xDrive50i and X6 M vehicles, 2009-2013 X5 xDrive35d vehicles and 2010-2011 X6 ActiveHybrid vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
18V248000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
BMW of North America, LLC (BMW) is recalling certain 2011-2012 BMW 550i, 550i xDrive, 550i Gran Turismo, 550i Gran Turismo xDrive, 750i, 750Li, 750i xDrive, 750Li xDrive, 760Li, X5 xDrive50i, X5 M, X6 xDrive50i, X6 M, ActiveHybrid7, MINI Cooper S Convertible, John Cooper Works (JCW) Convertible, Cooper S Countryman, Cooper S Countryman ALL4, Cooper S, JCW, Cooper S Clubman, JCW Clubman, Cooper S Roadster, JCW Roadster, Cooper S Coupe, JCW Coupe and Rolls-Royce Ghost, 2011 BMW X6 Hybrid and 2012 BMW 650i Coupe, 650i xDrive Coupe, 650i Convertible and 650i xDrive Convertible vehicles. The electric auxiliary water pump may fail and cause the circuit board to overheat.
Risk: If the circuit board were to overheat, it can increase the risk of a fire.
18V030000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
BMW of North America, LLC (BMW) is recalling certain 2007-2013 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i, X5 M, 2009-2010 X5 xDrive35d vehicles and 2009-2013 X6 xDrive35i, X6 xDrive50i, and X6 M vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." BMW is also recalling certain 2007-2010 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i, X5 M, X5 xDrive35d, X6 xDrive35i, X6 xDrive50i and X6M vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." BMW is also recalling certain 2007-2009 X5 xDrive30i, X5 xdrive35i, X5 xDrive48i, X5 xDrive50i, X5 M, X5 xDrive35d, X6 xDrive35i, X6 xDrive50i and X6M vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These v
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
17V020000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
BMW of North America, LLC (BMW) is recalling certain 2012 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i, X5 M, X6 xDrive35i, X6 xDrive50i, and X6 M vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, BMW is recalling certain 2009 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i, and X5 M vehicles, 2008-2009 X6 xDrive 35i, X6 xDrive50i, X6 M, and 2009 X5 xDrive35d vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, BMW is recalling certain 2007-2008 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5 M vehicles, and 2008 X6 xDrive35i, X6 xDrive50i, and X6 M vehicles originally sold, or ever registered in t
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
16V746000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
BMW of North America, LLC (BMW) is recalling certain model year 2007-2011 BMW X5 3.0si, X5 4.8i, X5 M, X5 xDrive30i, X5 xDrive35i, X5 xDrive48i and X5 xDrive50i, 2008-2011 X6 x Drive35i, X6 xDrive50i and X6 M, 2010-2011 X6 ActiveHybrid, 535i xDrive Gran Turismo, 535i Gran Turismo, 550i xDrive Gran Turismo and 550i Gran Turismo, 2011-2012 528i, 535i, 535i xDrive, 550i and 550i xDrive and 2012 535i ActiveHybrid, 640i Convertible, 650i Convertible, 650i xDrive Convertible, 650i Coupe and 650i Coupe xDrive vehicles. The affected vehicles have in-tank fuel pumps that may have insufficiently crimped wire contacts.
Risk: The loose wires may cause the connector to melt, resulting in a fuel leak. Additionally, the fuel pump may stop working, possibly causing an engine stall and increase the risk of a crash.
16V364000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
BMW of North America, LLC (BMW) is recalling certain model year 2007-2011 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5M vehicles, 2009-2011 X5 xDrive35d vehicles, 2008-2011 X6 xDrive35i, X6 xDrive50i and X6 M vehicles, and 2010-2011 X6 ActiveHybrid vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, BMW is recalling certain model year 2007-2008 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5M vehicles, and 2008 BMW X6 xDrive35i, X6 xDrive50i and X6 M vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These ve
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2024544587,250 units in Canada
Label
Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
Recall 201901820,532 units in Canada
Airbag
Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: Owners will be notified by mail and instructed to take their vehicle to a dealer to have the passenger-front airbag module replaced. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 20181953,739 units in Canada
Electrical
On certain vehicles, the auxiliary water pump (which cools the turbocharger after the engine is turned OFF) can overheat and fail. This could result in a vehicle fire causing injury and/or damage to property. Correction: Dealers will replace the auxiliary water pump. Note: Owners are advised to park the vehicle outdoors until the remedy is applied. Additional note: This is an expansion of recalls 2011-376 and 2012-008.
Recall 20180184,035 units in Canada
Airbag
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the passenger frontal airbag module. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected.
Recall 201650516,663 units in Canada
Fuel System
On certain vehicles, the wires going to the in-tank fuel pump may not have been crimped correctly. An incorrect crimp could increase the resistance of the circuit which could cause the contact pin to heat and melt the surrounding plastic. This could potentially cause the fuel pump to stop working causing the vehicle to stall without warning, increasing the risk of a crash causing injury and/or damage to property. Also, in a very rare case, a fuel leak combined with an external ignition source, could increase the risk of fire causing injury and/or damage to property. Correction: Dealers will replace the fuel delivery module.
Recall 2016142104,151 units in Canada
Airbag
On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will replace the front driver air bag inflator or air bag module, depending on the vehicle model.
Recall 201212967,771 units in Canada
Label
Certain vehicles fail to conform to Canada Motor Vehicle Safety Standards. Specifically, the compliance label does not indicate the wheel rim size, as required by the Standard. Correction: Due to the inconsequential nature of this non-compliance, no action will be taken.
Recall 20113763,143 units in Canada
Electrical
On certain vehicles, the auxiliary water pump (which cools the turbocharger after the engine is turned OFF) can overheat and fail. This could result in a vehicle fire causing property damage and/or personal injury. Correction: Dealers will replace the auxiliary water pump. Note: Owners are advised to park the vehicle outdoors until the remedy is applied.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 70,000 milesBaltimore, MDFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 BMW X6. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY STALLED AND SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED, BUT THE FAILURE CONTINUED. ALSO, WHILE DRIVING, FUEL FUMES AND SMOKE WERE PRESENT INSIDE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
NHTSA complaint #10938613 — an unverified report by a vehicle owner.
at 70,000 milesBaltimore, MDFire
ENGINE
TL* THE CONTACT OWNS A 2009 BMW X6. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY STALLED AND SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED, BUT THE FAILURE CONTINUED. ALSO, WHILE DRIVING, FUEL FUMES AND SMOKE WERE PRESENT INSIDE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
NHTSA complaint #10938613 — an unverified report by a vehicle owner.
at 70,000 milesBaltimore, MDFire
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 BMW X6. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY STALLED AND SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED, BUT THE FAILURE CONTINUED. ALSO, WHILE DRIVING, FUEL FUMES AND SMOKE WERE PRESENT INSIDE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
NHTSA complaint #10938613 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 80 milesBrooklyn, NY
UNKNOWN OR OTHER
I WAS DRIVING HOME I LOST POWER IN MY ENGINE MY RADIATOR FAN WAS EXTREMELY HIGH THE GATE IS GOING UP AND DOWN WHEN THE CAR WAS COLD AND MY OBD GOT BURN OUT
NHTSA complaint #11340301 — an unverified report by a vehicle owner.
at 80 milesBrooklyn, NY
ENGINE
I WAS DRIVING HOME I LOST POWER IN MY ENGINE MY RADIATOR FAN WAS EXTREMELY HIGH THE GATE IS GOING UP AND DOWN WHEN THE CAR WAS COLD AND MY OBD GOT BURN OUT
NHTSA complaint #11340301 — an unverified report by a vehicle owner.
at 80 milesBrooklyn, NY
SERVICE BRAKES
I WAS DRIVING HOME I LOST POWER IN MY ENGINE MY RADIATOR FAN WAS EXTREMELY HIGH THE GATE IS GOING UP AND DOWN WHEN THE CAR WAS COLD AND MY OBD GOT BURN OUT
NHTSA complaint #11340301 — an unverified report by a vehicle owner.
at 58,244 milesHouston, TX
ENGINE
I TOOK MY 2009 BMW X6 TO THE BMW DEALER, ADVANTAGE BMW MIDTOWN (HOUSTON, TEXAS) FOR SUSPECTED OIL LEAK AND EXCESSIVE WHITE SMOKE COMING FROM BOTH EXHAUST PIPES. I REQUESTED MULTI-POINT INSPECTION INCLUDING THE ENGINE. THE COMPLETE MULTI-POINT INSPECTION RESULTS ALONG WITH FINDINGS AND AN ESTIMATE CAN BE FOUND IN THE ATTACHED REPORT. WHICH INCLUDE: REPLACE VALVE SEALS, OIL RETURN COVER AND REAR MAIN SEAL (VALVE SEAL LEAKING AND MULTIPLE OIL LEAKS) REPLACE UPPER OIL PAN GASKET (UPPER OIL PAN GASKET LEAKING) REPLACE BULKHEAD COVERS (BULKHEAD COVERS COMING APART) REPLACE BOTH POST CAT O2 SENSORS (FAULTS STORED FOR POST-CAT O2 SENSORS) SPOKE WITH/COMMUNICATED WITH BMW SERVICE ADVISOR REP, BMW MIDTOWN (HOUSTON, TEXAS) REGARDING N63 ENGINE: VALVE SEAL REPLACEMENT " MANUFACTURER COMMUNICATIONS' LOCATED IN THE NHTSA WEBSITE: COMPONENTS: ENGINE NHTSA ID NUMBER: 10149960 MANUFACTURER COMMUNICATION NUMBER: B110815 MY CAR LISTESTED UNDER THIS CATAGOLRY AND ALL OTHER N63 ENGINE PROBLEMS (CASES). BMW SERVICE ADVISOR REP SAID ALREADY COMMUNICATE WITH BMW USA AND THE THEY TOLD HIM IM NOT QUALIFIED SINCE MY CAR IS 2009 OVER 10 OLD. NEXT MORNING, I CALLED BMW RECALL HOTLINE AT (800) 525-7417 AND THE EXCUTIVE OFFICES THEY TOLD ME THE SAME THING. MY CAR HAS 58243 MILES. THANK YOU
NHTSA complaint #11338140 — an unverified report by a vehicle owner.
at 105,004 milesMiddleriver, MD
ENGINE
THE CAR WOULD SHAKE UNCONTROLLABLY AND WON'T ACCELERATE . IT STUTTERS AND READS REDUCE ENGINE POWER. THE CAR WAS IN MOTION AT THE TIME ON A CITY STREET. IT ALMOST STOPPED COMPLETELY.
NHTSA complaint #11327553 — an unverified report by a vehicle owner.
at 105,000 milesHampton, GA
UNKNOWN OR OTHER
I TOOK MY 2009 BMW X6 TO THE BMW DEALER, UNION CITY GA FOR 3 PURPOSES: SUSPECTED LEAK OF COOLANT; CHECK ENGINE LIGHT ON; AND EXCESSIVE SMOKE COMING FROM BOTH EXHAUST PIPES. SPOKE WITH/COMMUNICATED VIA EMAIL WITH BMW SVC REP, WENT OVER DOCUMENTED CONCERNS...TO INCLUDE SMOKE FROM BOTH EXHAUST PIPES; RECEIVED DOCUMENT FOR APPROVAL; WHICH I APPROVED. RECEIVED VEHICLE 3 DAYS LATER, RETURNING HOME WITH VEHICLE TO OBSERVE SMOKE 'EXCESSIVE' FROM BOTH EXHAUST PIPES. RETURNED VEHICLE, TO BE TOLD BY SVC MGR, "I'M SORRY, I CAN ONLY REPRIMAND SVC REP, AS THE WORK THAT WAS DONE WOULD NOT CORRECT SMOKE FROM EXHAUST." THEN, SVC MGR WENT ON TO SPEAK OF THE CLASS ACTION LAW SUIT THAT ADDRESSED THIS PROBLEM, BUT THE TIMEFRAME TO HAVE THIS CORRECTED (FOR FREE) HAD EXPIRED 'BY DATE"...AND THIS INFORMATION IS USUALLY SENT TO THE ORIGINAL OWNER. AS I EXPRESSED TO HIM, I AM THE 4TH OWNER OF THIS VEHICLE AND RECEIVED NO INFORMATION...HE OF COURSE WAS APOLOGETIC AND GAVE AN ESTIMATE OF $8K TO CORRECT THIS PROBLEM (THAT I WAS "TOLD" AND PAID FOR WOULD CORRECT THE PROBLEM). I CALLED HQ BMW ONLY TO RECEIVE AN APOLOGY AND REFERRED TO BMW UNION CITY...TO RECEIVE A WRITTEN ESTIMATE FROM THE [SAME] SVC MANAGER. *SMOKE OBSERVED WIHILE VEHICLE IS STATIONARY WITH ENGINE ON; AND IN MOTION IN BOTH CITY AND ON HIGHWAY. BEGAN 3/16 - 3/31/2020
NHTSA complaint #11320966 — an unverified report by a vehicle owner.
at 105,000 milesHampton, GA
ENGINE
I TOOK MY 2009 BMW X6 TO THE BMW DEALER, UNION CITY GA FOR 3 PURPOSES: SUSPECTED LEAK OF COOLANT; CHECK ENGINE LIGHT ON; AND EXCESSIVE SMOKE COMING FROM BOTH EXHAUST PIPES. SPOKE WITH/COMMUNICATED VIA EMAIL WITH BMW SVC REP, WENT OVER DOCUMENTED CONCERNS...TO INCLUDE SMOKE FROM BOTH EXHAUST PIPES; RECEIVED DOCUMENT FOR APPROVAL; WHICH I APPROVED. RECEIVED VEHICLE 3 DAYS LATER, RETURNING HOME WITH VEHICLE TO OBSERVE SMOKE 'EXCESSIVE' FROM BOTH EXHAUST PIPES. RETURNED VEHICLE, TO BE TOLD BY SVC MGR, "I'M SORRY, I CAN ONLY REPRIMAND SVC REP, AS THE WORK THAT WAS DONE WOULD NOT CORRECT SMOKE FROM EXHAUST." THEN, SVC MGR WENT ON TO SPEAK OF THE CLASS ACTION LAW SUIT THAT ADDRESSED THIS PROBLEM, BUT THE TIMEFRAME TO HAVE THIS CORRECTED (FOR FREE) HAD EXPIRED 'BY DATE"...AND THIS INFORMATION IS USUALLY SENT TO THE ORIGINAL OWNER. AS I EXPRESSED TO HIM, I AM THE 4TH OWNER OF THIS VEHICLE AND RECEIVED NO INFORMATION...HE OF COURSE WAS APOLOGETIC AND GAVE AN ESTIMATE OF $8K TO CORRECT THIS PROBLEM (THAT I WAS "TOLD" AND PAID FOR WOULD CORRECT THE PROBLEM). I CALLED HQ BMW ONLY TO RECEIVE AN APOLOGY AND REFERRED TO BMW UNION CITY...TO RECEIVE A WRITTEN ESTIMATE FROM THE [SAME] SVC MANAGER. *SMOKE OBSERVED WIHILE VEHICLE IS STATIONARY WITH ENGINE ON; AND IN MOTION IN BOTH CITY AND ON HIGHWAY. BEGAN 3/16 - 3/31/2020
NHTSA complaint #11320966 — an unverified report by a vehicle owner.
at 134,000 milesNorfolk, VA
VEHICLE SPEED CONTROL
VANOS CAMSHAFT FAULT. FC 2A82 AND FC 2A87. I WAS DRIVING AT A SPEED OF 25MPH THE REDUCED ENGINE POWER LIGHT COMES ON. I STOP TURN THE CAR OFF AND RESTART IT THE LIGHT IS NOW OFF AFTER DRIVING FOR 10MINS THE LIGHT COMES BACK ON THERE IS A LOSS OF POWER I'M STEPPING ON THE GAS AND THE CAR IS NOT GOING THIS HAS HAPPENED NEARLY EACH TIME I'VE DRIVEN THE CAR LATELY. I TAKE THE CAR TO A SHOP SPENDING ALMOST $1000 TO TELL ME THE VANOS OR CAMSHAFT ITSELF IS THE PROBLEM THIS REPAIR IS CLOSE TO $4000. I SEE THAT THIS IS BINDER RECALL FOR 2010 TO 2014 MODELS I'M THINKING YOU JUST FORGOT US. HELP THANK YOU.
NHTSA complaint #11097883 — an unverified report by a vehicle owner.
at 134,000 milesNorfolk, VA
ENGINE
VANOS CAMSHAFT FAULT. FC 2A82 AND FC 2A87. I WAS DRIVING AT A SPEED OF 25MPH THE REDUCED ENGINE POWER LIGHT COMES ON. I STOP TURN THE CAR OFF AND RESTART IT THE LIGHT IS NOW OFF AFTER DRIVING FOR 10MINS THE LIGHT COMES BACK ON THERE IS A LOSS OF POWER I'M STEPPING ON THE GAS AND THE CAR IS NOT GOING THIS HAS HAPPENED NEARLY EACH TIME I'VE DRIVEN THE CAR LATELY. I TAKE THE CAR TO A SHOP SPENDING ALMOST $1000 TO TELL ME THE VANOS OR CAMSHAFT ITSELF IS THE PROBLEM THIS REPAIR IS CLOSE TO $4000. I SEE THAT THIS IS BINDER RECALL FOR 2010 TO 2014 MODELS I'M THINKING YOU JUST FORGOT US. HELP THANK YOU.
NHTSA complaint #11097883 — an unverified report by a vehicle owner.
at 25,000 milesKenner, LA
ENGINE
ENGINE IS LEAKING OIL AND IT'S A FIRE HAZARD... GOOGLE SEARCH FOR EXACTLY THE SAME ISSUE INDICATES THAT THIS IS A VERY COMMON WITH BMW. CAR HAS 25K MILES AND OIL FILTER GASKET AND CYLINDER HEAD ARE LEAKING OIL INTO ENGINE, THIS SHOULD NEVER HAPPEN ON A HARDLY DRIVEN CAR. SUSPECT BMW IS INTENTIONALLY USING DEFECTIVE PARTS TO CHARGE OUTRAGEOUS REPAIR FEES. OTHER MANUFACTURES RECALL THIS TYPE OF ISSUE, WHY IS BMW GETTING AWAY WITH THIS? SEE EXAMPLE YOUTUBE VIDEOS AT HTTPS://M.YOUTUBE.COM/WATCH?V=5CO92U-WA94 AND HTTPS://M.YOUTUBE.COM/WATCH?V=RYJLM5VEMMO
NHTSA complaint #11072171 — an unverified report by a vehicle owner.
Cincinnati, OH
AIR BAGS
TAKATA RECALL
NHTSA complaint #11044196 — an unverified report by a vehicle owner.
NEW Hide Park, NY
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2009 BMW X6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10979834 — an unverified report by a vehicle owner.
Whittier, CA
AIR BAGS
TL* THE CONTACT OWNS A 2009 BMW X6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10979334 — an unverified report by a vehicle owner.
at 70,000 milesBaltimore, MDFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 BMW X6. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY STALLED AND SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED, BUT THE FAILURE CONTINUED. ALSO, WHILE DRIVING, FUEL FUMES AND SMOKE WERE PRESENT INSIDE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
NHTSA complaint #10938613 — an unverified report by a vehicle owner.
at 70,000 milesBaltimore, MDFire
ENGINE
TL* THE CONTACT OWNS A 2009 BMW X6. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY STALLED AND SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED, BUT THE FAILURE CONTINUED. ALSO, WHILE DRIVING, FUEL FUMES AND SMOKE WERE PRESENT INSIDE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
NHTSA complaint #10938613 — an unverified report by a vehicle owner.
at 70,000 milesBaltimore, MDFire
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 BMW X6. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY STALLED AND SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED, BUT THE FAILURE CONTINUED. ALSO, WHILE DRIVING, FUEL FUMES AND SMOKE WERE PRESENT INSIDE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
NHTSA complaint #10938613 — an unverified report by a vehicle owner.
Colonial Heights, VA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X6. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10903010 — an unverified report by a vehicle owner.
at 39,000 milesPaso Robles, CA
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 BMW X6. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE HEADLIGHT LENSES PREMATURELY DETERIORATED AND WERE CRACKED TO THE POINT THAT THE LENSES COULD FRACTURE. THE CONTACT STATED THAT A SOLUTION WAS MELTING THE SEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. UPDATED 11/18/15*LJ CONTACT STATED THE HEADLIGHT LENSES CANNOT BE REPLACED. THE ENTIRE HEADLIGHT ASSEMBLY HAS TO BE REPLACED BOTH LEFT AND RIGHT THE COST IS $4,500.00 TO FIX. CONTACT'S CONCERN IS MOISTURE WILL GET IN THE HEAD LIGHTS AND CAUSE COMPLETE FAILURE AT NIGHT AND HAVE AN ACCIDENT. 4/13/18*JB
NHTSA complaint #10777090 — an unverified report by a vehicle owner.
at 77,000 milesPamplin, VA
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2009 BMW X6. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE HOT TEMPERATURE WARNING LIGHT ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE HAD TO COOL DOWN IN ORDER FOR THE VEHICLE TO RESTART. THE FAILURE RECURRED TWICE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V521000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 77,000. MA 07/30/2015
NHTSA complaint #10726482 — an unverified report by a vehicle owner.
at 54,000 milesBrooklyn, NY
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2009 BMW X6. THE CONTACT STATED THAT THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE OVERHEATED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE AUXILIARY WATER PUMP. THE FAILURE DID NOT RECUR. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V521000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
NHTSA complaint #10659279 — an unverified report by a vehicle owner.
at 24,450 milesDeerfield Beach, FL
ENGINE
WAS GOING TO LUNCH APPROX. 3-4 MILES FROM MY HOME AS I PULLED INTO THE PARKING LOT, THE COMPUTER GAVE A PANIC WARNING TO IMMEDIATELY TURN OFF THE ENGINE AS IT WAS OVERHEATING AND CAN CAUSE DAMAGE. I TURNED OFF THE MOTOR AND WAS CONFUSED AS THAT WAS THE ONLY WARNING AND IT APPEARED THAT NOTHING WAS WRONG. I GOT OUT OF THE CAR AND OPENED THE HOOD. AS I WAS DOING SO THE EXPANSION TANK EXPLODED AND THE HOT WATER SHOT PAST ME AND JUST CAUGHT MY RIGHT SHOULDER. NEEDLESS TO SAY IF THIS CAUGHT ME DEAD ON I WOULD HAVE BEEN BURNED BADLY. I CALLED THE DEALER AND WAS TOLD THAT THERE WAS NO RECALL ON MY VEHICLE. THE DEALER ALSO TOLD ME TO CALL ANOTHER DEALER AS THEY MAY HAVE BETTER INFORMATION. I HAD THE EXPANSION TANK REPLACED AND THEY REPLACED THE COOLANT. THERE SEEMS TO BE A AIR POCKET IN THE ENGINE AND THE COOLANT NEEDS TO BE TOPPED OFF AFTER RUNNING THE ENGINE. IF NO RECALL, WHY NOT?
NHTSA complaint #10658825 — an unverified report by a vehicle owner.
at 74,000 milesAtlanta, GA
SUSPENSION
TL* THE CONTACT OWNS A 2009 BMW X6. THE CONTACT STATED THAT THE VEHICLE BECAME VERY UNSTABLE WHEN DRIVING OVER BUMPS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 74,000.
NHTSA complaint #10615724 — an unverified report by a vehicle owner.
at 30,000 milesPawling, NY
TIRES
I OWN A BMWX6 2009 AND UNDER 30,000 MILES I HAVE TO CHANGE TIRES UNDER NORMAL DRIVING CONDITIONS. THE OWNER MANUAL INDICATED THAT TIRES NEEDS REPLACEMENT AFTER 6 YEARS THE MOST. THE TIRES THREADS UNDER 30,000 ARE UNDER SPEC. AND RECOMMENDED TO REPLACE THEM BY BMW SERVICE CENTER. I REPLACE THEM AND I FOUND OUT THAT MICHELIN IS NOT GIVEN A WARRANTY FOR TIRES INSTALLED ON BMWX6 2009 EVEN THAT ON THE OWNER MANUAL IS A STATEMENT THAT THE TIRES ARE WARRANTED BY THEIR MANUFACTURER. WHY A BRAND NEW CAR IS SOLD WITH TIRES WHICH ARE NOT UNDER WARRANTY? NOT TAKING A CHANCE TO HAVE AN ACCIDENT I REPLACE ALL 4 TIRES AT MY COST OF OVER $1700 AND BMW IS NOT TAKING ANY RESPONSIBILITY THAT THE TIRES ARE WEARING OUT TOO SOON AND TO INFORM ALL THE OWNERS OF A POTENTIAL DANGER DRIVING THE CAR WITH TIRES WHICH ARE NOT EVEN WARRANTED BY THEIR MANUFACTURER.
NHTSA complaint #10496306 — an unverified report by a vehicle owner.
Wilmington, DE
FUEL/PROPULSION SYSTEM
VEHICLE WASN'T DRIVING PROPERLY, CONSTANTLY PUTTING 1 QT OF OIL IN VEHICLE EVERY 2 WEEKS BECAUSE I WOULD GET A MESSAGE ON DASH SAYING LOW OIL. I TOOK MY VEHICLE TO DEALERSHIP AND THEY SAID NOT SHOWING A PROBLEM. THEY RAN DIAGNOSTIC TEST AND STILL NOTHING. SAME ISSUE HAPPEN AGAIN AND MORE TEST WERE RUN AND FINALLY THEY SAID IT WAS FUEL PUMP SYSTEM AND IT WAS FIXED. THE OIL ISSUE CONTINUED ON UNTIL MY CHECK ENGINE LIGHT CAME ON AND I TOOK IT TO THE DEALERSHIP YET AGAIN AND THEY DON'T KNOW WHAT THE PROBLEM IS. THEY'VE HAD MY VEHICLE FOR 3 WEEKS, TOOK ENGINE APART, TALKED TO THEIR MASTER TECH AND NO ONE CAN TELL ME WHAT'S WRONG WITH MY VEHICLE. AT THIS POINT I FEEL ITS A LEMON AND DON'T WANT THE VEHICLE BACK. I FEEL UNSAFE DRIVING IT AND THINK THE DEALERSHIP SHOULD GIVE ME A NEW VEHICLE AND REIMBURSE ME FOR A CAR RENTAL, MILEAGE, TIME AND ENERGY WASTED BECAUSE I COMPLAINED ABOUT THIS PROBLEM PREVIOUSLY AND THEY DID NOTHING,. I'VE CONTACTED CORPORATE AND ALL IM TOLD IS GIVE THE DEALERSHIP TIME TO FIX THE VEHICLE....ITS BEEN 3 [XXX] WEEKS AND STILL THEY DON'T KNOW WHAT'S GOING ON. CUSTOMER SERVICE TREATMENT IS HORRIBLE, I WILL NEVER BUY THIS ANOTHER BMW PRODUCT AGAIN! I ADVISE PEOPLE TO NOT BUY THIS VEHICLE AT ALL A WASTE OF TIME AND MONEY--- INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10460280 — an unverified report by a vehicle owner.
Pittsburgh, PA
LATCHES/LOCKS/LINKAGES
TO WHOM IT MIGHT CONCERN: I HAVE REASONS TO BELIEVE THAT MY 2009 BMW X6 DOES NOT COMPLY WITH THE 49CFR 571.225 STANDARD. IN PARTICULAR, BY CAREFULLY REVIEWING THE STANDARD, I MAINTAIN THAT THE LOWER ANCHORAGES DO NOT MEET THE REQUIREMENTS FOR ORIENTATION, AND ACCESSIBILITY, AND I SUSPECT THAT ADDITIONAL FEATURES ARE NOT COMPLIANT WITH THE SAME STANDARD. I SUSPECT THAT THIS MATTER IS NOT RELATIVE TO A PRODUCTION MALFUNCTION FOR MY SPECIFIC VEHICLE, BUT IS A DESIGN FLAW OF THE CAR MODEL. I HAVE ALSO A SERIES OF RELEVANT CONCERNS REGARDING THE LACKADAISICAL AND NEGLIGENT ATTITUDE OF BMW IN ADDRESSING SUCH SERIOUS CONCERNS.
NHTSA complaint #10326628 — an unverified report by a vehicle owner.