28 of the 3,307 complaints filed about the Buick Enclave are about the seats — 1% of everything owners reported. The worst model year for it is 2008.
28
Complaints
1%
Share of all complaints
3
Crashes
1
Fires
SEATS
The vehicle has issues with the air bags and seats. If you move the seat the airbag light comes on. There were open recalls and while the dealership says they are repaired, this is an ongoing issue and the fixes appear to only be temporary.
NHTSA complaint #11755499 — an unverified report by a vehicle owner.
SEATS
Dealer Jeff Wyler Chevrolet replaced car cabin battery & failed to vent battery gas hose to the vehicle exterior. Hose is laying in well of battery compartment & filling the vehicle with hydrogen gas. General Motors has been informed & car is not safe to drive. Dealer installed a date altered dead cell battery (fully documented) creating a toxic & dangerous situation with no immediate assistance to resolve or reimburse. My grandbabys car seat is located above this battery compartment & we can’t use our car. Is my car now combustible or explosive?
NHTSA complaint #11697524 — an unverified report by a vehicle owner.
SEATS
One day, I looked over at my seat and there were literally two tears in the leather. I immediately looked to see if something had ripped them. The only thing I put over there is a small cloth lunch sack so there’s no way that that could’ve done it. there was NOTHING SHARP on the seat. I am also very good about keeping my leather maintained and car maintained . It needs to be repaired before it gets worse.
NHTSA complaint #11613302 — an unverified report by a vehicle owner.
SEATS
I was rear ended on the highway going 65 mph. The rear driver side was completely crushed. The air bags didn't go off. Seat belts didn't lock up and the driver's seat broke.
NHTSA complaint #11527101 — an unverified report by a vehicle owner.
SEATS
The passenger side seat air bag exploded and burned my daughter’s back while she was getting into the car. The car was in park and auto started. My son was sitting in the back seat behind her while this happened. She has 1st and 2nd degree burns and thankfully my son is okay. The car has been sitting in my driveway since that day. I have contacted the dealership and GM as well as my personal insurance. GM is moving very slow and stated they would send someone to look at my vehicle within 7-10 days from yesterday . The investigation could take 30-60 days before we have an answer. We are currently on day 11 since this happened. Insurance doesn’t want to touch it until GM or the dealership looks at it and determines if it is a malfunction. The safety of my kids and family is definitely a priority and the fact that this happened is scary. The loudness of the explosion was like a gunshot inside the vehicle and the fire that came out of it is insane. Literally looked like a firework. With the airbag deployed I am sure the seatbelts are now compromised but either way I will not risk my life or anyone else’s and step foot in it. The car was looked at by local law enforcement and pictures were taken. The car is available for inspection but the dealership hasn’t called me back and GM is following their protocol and has no hurry. The airbag light had come on the week prior to this happening and had gone back off. I also had the tire pressure lights go on and back off twice in the past couple of months.
NHTSA complaint #11502536 — an unverified report by a vehicle owner.
SEATS
Driver's seat plastic frame components came apart from one another on left side. This area contains electric seat wiring and motors and connectors. Parts of plastic connectors have broken and seat must be held together with strapping tape. This was (several years ago) "repaired" twice under warranty but continues to fail. I fear the electrical components within the seat frame are at risk. The right passenger front seat is showing similar signs of coming apart.
NHTSA complaint #11446491 — an unverified report by a vehicle owner.
SEATS
THE PASSENGER AIRBAG OFF LIGHT COME ON FOR NO REASON WHILE THERE IS A PASSENGER SEATED. WE REPLACE THE SEATBELT AND SEAT BELT SENSOR. THE NEXT CODE SAYS TO REPLACE THE SEAT SENSOR ITSELF. THAT'S A $1000 REPAIR. AND THAT DOES NOT ENSURE THAT THE AIRBAG WILL DEPLOY. THE SEAT BELT REPLACEMENT WAS SUPPOSED TO FIX THE ISSUE. BASED ON THE CODES. WILL THE AIRBAG DEPLOY IN THE EVENT OF AN ACCIDENT? WE DO NOT KNOW. THIS OCCURS BOTH WHEN THE VEHICLE IS STATIONARY AND/OR MOVING.
NHTSA complaint #11362214 — an unverified report by a vehicle owner.
SEATS
WAITING IN LINE AT SONIC DRIVEWAY STARTED REVERSING AT BREAKNECK SPEEDS - FINALLY STOPPED AFTE R JUMPING A CURB AND HITTING A HEAVY PICKUP, AIR BAGS DID NOT OPEN MALFUNCTION OF VEHICLE SEVERAL DAYS BEFORE THE GEAR SHIFT SEEMED STICKY
NHTSA complaint #11145220 — an unverified report by a vehicle owner.
SEATS
ON THE DASH BOARD, IT SAYS SERVICE AIR BAG AND THE DRIVERS SEAT PLASTIC THAT HOUSE THE LEATHER SEAT IS BROKEN
NHTSA complaint #11139353 — an unverified report by a vehicle owner.
SEATS
BOTH DRIVER AND FRONT PASSENGER SEAT 'TRIM' IS CRACKING AND FALLING APART. WE PURCHASED EXTENDED WARRANTY BUT IT WILL NOT COVER THE FRONT SEAT TRIM BECAUSE ITHEY WON'T. THEY AGREE THAT IT'S NOT A WEAR ITEM LIKE OIL, GAS, BRAKES, OR WIPERS BUT STILL WON'T REPLACE THEM. THE ODD PART IS THAT THE PASSENGER SIDE IS WORSE THAN THE DRIVER'S SIDE BUT IT IS USUALLY EMPTY MONDAY-FRIDAY. IF BOTH OF OUR SEAT TRIM ARE DEMOLISHED AND WE GIVE IT NORMAL WEAR, WE CAN'T THE ONLY ONES OUT THERE WITH THIS RIDICULOUS PROBLEM. THEY JUST STARTED FALLING APART ABOUT A YEAR AGO. I PUT A DATE BECAUSE IT WAS REQUIRED FOR SUBMITTING THIS FORM BUT IT WAS MORE OF A PROGRESSIVE BREAKING APART.
NHTSA complaint #11089762 — an unverified report by a vehicle owner.
SEATS
PASSENGER SEAT DOES NOT HEAT PROPERLY
NHTSA complaint #11080239 — an unverified report by a vehicle owner.
SEATS
SUNROOFS HAS BEEN LEAKING SINCE WE BOUGHT IT AND NOW ALL THE ELECTRICAL STUFF IS GOING BAD. IT'S A SAFETY HAZARD. NO ONE WILL HELP
NHTSA complaint #11022517 — an unverified report by a vehicle owner.
SEATS
THE DRIVER SIDE CONTROL PANEL FRAME BROKE.NOTICED THE SEAT CONTROL PANEL HANGING OUT OF THE SEAT.
NHTSA complaint #11010587 — an unverified report by a vehicle owner.
SEATS
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE SECOND ROW SEATS WERE NOT OPERABLE ON THE DRIVER SIDE OF THE VEHICLE. THE CONTACT NOTED THAT BOTH THE SECOND ROW DRIVER AND PASSENGER SEATS WERE NOT OPERABLE UPON PURCHASING THE VEHICLE; HOWEVER, THE TECHNICIAN WAS ABLE TO REPAIR THE PASSENGER SIDE SEATS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SECOND ROW SEATS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.
NHTSA complaint #10861669 — an unverified report by a vehicle owner.
SEATS
THERE IS A BIG LEAK COMING FROM THE ROOF OR SIDE OF DOOR WAY..EVERYTIME I WASH CAR OR ITS RAINING I NOTICED LEAKING FROM SIDE FROM FRONT DRIVER SEAT ALL THE WAY BACK TO PASSENGER SIDE.
NHTSA complaint #10822890 — an unverified report by a vehicle owner.
SEATS
THE PPS MODULE KEEPS BREAKING EVERY 1.5 YEARS. THIS IS THE PASSENGER PRESENCE MODULE IN THE PASSENGER SEAT THAT GIVES INDICATION TO THE VEHICLE AS TO WHETHER THERE IS A PASSENGER OVER 100 POUNDS, AND TELLS THE VEHICLE WHETHER TO DEPLOY AIRBAGS. SINCE THE ORIGINAL PURCHASE, IT HAS BROKEN 3 MORE TIMES. IT WAS REPLACE TWICE UNDER WARRANTY, AND NOW IT HAS BROKEN AGAIN OUT OF WARRANTY AND RITCHEY CADILLAC TELLS ME THAT I HAVE TO PAY FOR IT. IT IS OVER $1000 TO FIX...EVERY YEAR AND HALF?? THE 'SERVICE AIR BAG' MESSAGE COMES ON, THE AIRBAG ICON COMES ON. IT BREAKS SO OFTEN THAT I DON'T TRUST IT AT ALL! CLEARLY THIS IS A PASSENGER SAFETY ISSUE, THAT IS NOT BEING PROPERLY ADDRESSED. THEY KEEP REPLACING THE ISSUE WITH A JUNK SOLUTION.
NHTSA complaint #10806142 — an unverified report by a vehicle owner.
SEATS
WHATEVER RULES ARE BEING PROMULGATED REGARDING CAR HEAD RESTRAINTS ARE IRRATIONAL. I AM CONFRONTED WITH HEAD, NECK AND SHOULDER PAIN AFTER EACH DRIVE, REGARDLESS OF HOW SHORT. THE HEADREST, ALL CARS WITH RECENT HEADRESTS, IS TOO FAR FORWARD AND PUSHES THE HEAD INTO A DOWNWARD LOOKING POSITION. THIS UNSAFE BODY POSITION WILL CREATE OTHER TYPES OF INJURIES, EITHER FROM PROLONGED POOR BODY MECHANICS OR UNSAFE BODY OR VEHICLE MODIFICATIONS. WITHOUT THE ABILITY TO ADJUST THE HEADREST INTO A COMFORTABLE DRIVING POSITION FOR 99.9% OF THE TIME THE DRIVER IS IN THE VEHICLE, THE ODDS OF THE .01% BEING EFFECTIVE IS MINIMAL. PLEASE REISSUE THE RULES AND PROVIDE SOME TYPE OF CREDIT TO FIX THE COUNTLESS CARS BURDENED BY THIS IRRATIONAL POLICY.
NHTSA complaint #10618461 — an unverified report by a vehicle owner.
SEATS
THREE WEEKS AGO I TOOK MY 2008 ENCLAVE TO O'NEAL BUICK GMC TO HAVE THE AIR BAG RECALL COMPLETED AS I HAD THE AIRBAG WARNING LIGHT ILLUMINATED IN MY DASH ALONG WITH THE SERVICE AIRBAG WARNING SIGN. I ALSO NOTICED WHEN I DROPPED MY VEHICLE OFF THAT THE PASSENGER SIDE AIRBAG WASN'T WORKING REGARDLESS IF ANYONE WAS SITTING THERE OUR NOT EVEN MY HUSBAND WHO'S 210 POUINDS THE LIGHT STAYED OFF. AFTER LOOKING AT THE VEHICLE THE TECHNICIAN CAME TO ME AND ADVISED THAT THE PASSENGER SIDE AIRBAG ISSUE HAD NOTHING TO DO WITH THE RECALL AND THAT I WOULD NEED TO BRING IT BACK AND LEAVE IT BUT THAT THEY WERE FIXING THE RECALL WHICH HAD TO DO WITH THEM TOUCHING WIRES UNDER MY DRIVER SIDE SEAT. UPON LEAVING THE DEALERSHIP I EXPECTED THE PASSENGER SEAT TO BE THE SAME AS THEY TOLD ME I WOULD NEED TO BRING IT BACK. HOWEVER THE AIRBAG WARNING LIGHT AND SERVICE AIRBAG SIGN SHOULD HAVE GONE AWAY AND THEY BOTH WERE STILL PRESENT. I QUESTIONED IT AND THE TECH SAID AGAIN IT HAS NOTHING TO DO WITH THE RECALL. UPON DRIVING HOME I NOTICED THAT I NOW HAD ANOTHER ISSUE A CLICKING NOISE COMING FROM UNDER MY DRIVER SIDE SEAT WHICH WAS NSOT PRESENT BEFORE THEY DID THE WORK. I DROPPED MY VEHICLE OFF TO THEM AGAIN ON 7/28/14 FOR THE FOLLOW-UP VISIT AND ADVISED THE DEALER THAT BASED ON MY PAPER WORK FROM GM THE WARNIGN LIGHTS I HAVE ARE A RESULT OF THE RECALL. I ALSO ALERTED THEM TO THE CLICKING NOISE AND THEY SAID WE WILL LOOK INTO IT. TO MY SURPRISE WHEN I PICKED MY VEHICLE UP ON 7/29/14 ALL LIGHTS WERE OFF AND EVEN THE PASSENGER SIDE SEAT WAS WORKING AND OF COURSE NO CHARGE TO ME. HOWEVER, AS OF TODAY 7/30/14 I STILL HAVE THE CLICKING NOISE AND IT'S WORST. I HEAR IT ALL OVER MY FRONT END AND NOW EVEN WHEN I TURN MY STEERING WHEEL TO THE RIGHT. I THINK SOMETHING WENT WRONG ELECTRICALLY WHEN THEY INITIALLY TRIED TO DO THE RECALL. BUT IT MAY NOT BE THEM SINCE SOMEONE ELSE IS HAVING THE SAME ISSUE.
NHTSA complaint #10617663 — an unverified report by a vehicle owner.
SEATS
THE FRONT DRIVER & PASSENGER HEAD RESTS PROTRUDE TOO FAR FORWARD EVEN WHEN PUSHED ALL THE WAY BACK. THE HEADRESTS ARE NOT ABLE TO BE ADJUSTED HIGH ENOUGH FOR A TALL PERSON. FOR TALL INDIVIDUALS THIS CAUSES THE LOWER PORTION OF THE HEADREST TO PRESS INTO A PRESSURE POINT ON THE BACK. THIS COULD RESULT IN SPINAL DAMAGE IN A REAR END COLLISION. SOME OWNERS ARE CHOOSING TO TURN THE HEAD RESTS AROUND BACKWARDS OR REMOVE THEM ENTIRELY. THIS ALSO FORCES PEOPLE TO DRIVE WITH THE SEAT RECLINED TOO FAR BACK.
NHTSA complaint #10616201 — an unverified report by a vehicle owner.
SEATS
VEHICLE WAS ALREADY ONCE SERVICED FOR A WATER LEAK. WATER COMING FROM INTERIOR REAR BACK UP SENSOR NOTIFICATION. ALSO WATER LEAKING INTO THE A PILLAR. ALSO WATER COMING OUT OF THE VISOR ATTACHMENT TO THE HEAD LINER. AGAIN, WATER IS COMING INTO THE INTERIOR. PASSENGER CARPET IS ALWAYS SOAKED.
NHTSA complaint #10615732 — an unverified report by a vehicle owner.