37 of the 129 complaints about the 2019 Buick Encore are about the engine — 29% of everything reported for this model year. Half of the failures with a mileage on record happened before 60,000 miles.
37
Complaints
3
Crashes
0
Fires
3
Injuries
Filed with NHTSA, in their own words.
ENGINE
Loss of acceleration due to cracked turbo boost. I guess you need a special 2019 vin # to be included in a recall. Recall for 2017 2018 and a select few 2019 very disappointed with this big repair job that is a known problem. I'm done with Buick.
NHTSA complaint #11755596 — an unverified report by a vehicle owner.
ENGINE
Turbo boost failed. shows recalls for this issue on 2018 and 2019 Buick Encores, but GMC states mine is not covered.
NHTSA complaint #11753564 — an unverified report by a vehicle owner.
ENGINE
Car has airbag light on. The car keeps leaking which then caused damage to my spark plugs and coil pack. It then led to the O2 sensors being burned. It has been at the dealership multiple times within a 3-week time frame. The low fuel light comes on when it is on a full tank, then it begins to hesitate and the car lunges forward when at a complete stop. Tires act like they cannot keep traction when all 4 tires are brand new and front rotors and brakes have been replaced. Yes, all my concerns have been brought to many dealerships' attention. It is unsafe and unreliable. The dealership said they could not replicate the issue but once I get back into my car it starts up.
NHTSA complaint #11736708 — an unverified report by a vehicle owner.
ENGINE
My check engine light continues to turn on and the code is related to the wastegate actuator/turbo charger. My car is running rough and doesn't accelerate properly. It sometimes rocks back and forth when I try to accelerate. Which is a KNOWN PROBLEM WITH BUICK. GMC REFUSES TO RECALL THIS WELL DOCUMENTED ISSUE. And naturally, it becomes an issue after the warranty expires. Mileage: 67,067
NHTSA complaint #11735620 — an unverified report by a vehicle owner.
ENGINE
3 leaks in oil cooler. When mech got in to do the repairs, they noticed the turbo was cracked. Replaced it with new turbo which also failed. After the second new turbo was installed the car ran fine for about a day and now the turbo continuously stalls while driving it.
NHTSA complaint #11732593 — an unverified report by a vehicle owner.
ENGINE
Car sputtered and slowed on expressway, turbo failed. Recalls issued 2016 and 2017, then reissued 2020 to 2023, same turbo, 2019 was exempted
NHTSA complaint #11729050 — an unverified report by a vehicle owner.
ENGINE
SUV has ran hot and had it towed on 3 separate occasions when this happened. Had thermostat and water pump replaced. Not fixed. Coolant keeps running out if bottom of suv. It is at dealership and blown head gasket and probably much worse. Apparently these models have something wrong with cooling system. The engine cost will be about what I owe on it. Buick needs to pay for another engine for my SUV. I have a warranty but they won’t honor the engine replacement and I’m out of a vehicle.
NHTSA complaint #11727136 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING
The contact owns a 2019 Buick Encore. The contact stated that while driving at various speeds, the check engine warning light remained illuminated, with the odor of burning oil inside the cabin of the vehicle, before the vehicle stalled. The vehicle was taken to a dealer who diagnosed the vehicle and determined that the valve cover, intake manifold, and oxygen sensors were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 63,360
NHTSA complaint #11718695 — an unverified report by a vehicle owner.
ENGINE
Driving down the road and car became sluggish to respond/accelerate and could barely operate at slow speeds or not be able to go. Thankfully at this time I was close to home and not on the highway but was leaving on a long trip with areas of no service and isolation and temps in the -20F could be a very dangerous situation. There were no warning lights on at all. But I own a code reader and hooked it up anyways and got code P0299. Took it to a small local repair shop and will include their report as a file because I don't understand all of it but this is a known issue/defect from the manufacturer with a technical bulletin out about it with a fix for it. Was never notified of this at purchase or since. Then took to the manufacturer dealership to try and get them to fix it but they won't and want more money than the small shop. Feel misled when headquarters said yea we should cover that move it to a dealership.
NHTSA complaint #11718958 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
The contact owns a 2019 Buick Encore. While driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a private mechanic, who diagnosed the vehicle with a blown turbo charger caused by low oil pressure. The contact stated that the turbo charger was previously replaced due to the same failure. The contact stated there was a recall for the for 2017-2018 Buick Encore for the same issue; however, the 2019 model year was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 63,500.
NHTSA complaint #11713427 — an unverified report by a vehicle owner.
ENGINE
turbo charger and catalytic convertor both failed at 50k miles. the 2017 and 2018 buick encores have a safety recall for turbochargers but the 2019 was not included in that recall despite it having the exact same engine and turbocharger.
NHTSA complaint #11711884 — an unverified report by a vehicle owner.
ENGINE
Turbocharger gasket failed resulting in leaking coolant and overheating of engine. Damages resulted turbocharge replacement and replacement of water outlet in $4463.43 repair bill.
NHTSA complaint #11709627 — an unverified report by a vehicle owner.
ENGINE
My check engine light has been appearing off and on for a few months. I received a diagnostic code of P0325 TWICE by two different professional technicians. I ordered an OEM knock sensor, hired a technician to replace the knock sensor, drove about 10 miles and the check engine light came back on. Then, I received a diagnostic code of P-1101, and the recommended solution is to replace the intake manifold and all necessary gadgets. After speaking with professional technicians and doing thorough online research, I discovered that General Motors issued a service bulletin No. 19-NA-101, dated July 2024, covers certain 2013–2019 model vehicles (including Buick Encore with 1.4L turbo) for oil consumption and/or leaks caused by a missing non-return valve in the intake manifold. The bulletin acknowledges that the intake manifold design on these 1.4L turbo engines has a non-return (check) valve or PCV system component inside the manifold that can fail or go missing, leading to issues like boost/vacuum leaks, oil consumption, engine performance faults. •The PCV valve is non-serviceable (you can’t replace it separately), meaning the only fix is replacing the manifold — which GM calls out in the bulletin. If GM or Buick hasn't issued a recall they should offer goodwill assistance especially since this is a defect on their end.
NHTSA complaint #11699532 — an unverified report by a vehicle owner.
ENGINE
My suv dies while im driving it. The engine stalls the lights go off. Its very dangerous I had a semi truck behind me last night and my encore basically became invisible. No lights no power, nothing. He almost hit me. Ive had this encore to several mechanics and none of them knows what the problem is. There are no warning lights on and it does not show any codes when hooked up to a diagnostic machine. I have called Buick Corp.and she told me to take it to a mechanic.
NHTSA complaint #11691122 — an unverified report by a vehicle owner.
ENGINE
I have been calling Autonations for months now since my car started driving funny. I was first told it was a head gasket that needed replacement however using my vin number the engine that’s currently inside the vehicle is not the one that matches with what pulls up using the vin number. Than the antifreeze leaks out, the oil leaks out and one day the car started smoking on the freeway with my children and I inside. It just stopped and haven’t been working ever since. I literally just got messed out of money because I purchased this vehicle a year ago not knowing it was a recall and this is one of the recalls now I am completely screwed over without a car and my money!! Now I’m being told I have to pay because this car was sold to me already over the mileage limit to be fixed for free!!
NHTSA complaint #11687171 — an unverified report by a vehicle owner.
ENGINE
•On January 25th 2025 I paid approximately $3,383 for a turbocharger repair on my 2019 Buick Encore. This included a turbocharger oil return tube, turbocharger oil supply and re, intercooler, int. man. & vAL. COV. Kit, R&R inter cooler, R&R turbocharger, R&R intake manifold, and turbocharger assembly. Since that time, the same problem has recurred and I have returned the vehicle to the same location on four separate occasions without resolution. It is currently available for inspection. •August 11th, 2025: Vehicle stalled in the middle of an intersection as I attempted to accelerate from a stop sign, placing me in immediate danger of collision. •I have had the check engine code read by another independent service center. •No one else has inspected the vehicle •The check engine light has come off and on since January when the problem began after visiting Mavis Discount Tire in sinking spring for a routine oil change. There were no symptoms prior to this first failure that signaled the issue that resulted in the repair. Prior to the incident on August 11th there had been repeated symptoms of an issue even when the check engine light was off. These issues included overheating, smoking, lack of acceleration, and stalling.
NHTSA complaint #11684367 — an unverified report by a vehicle owner.
ENGINE
turbocharger failures, which can result in reduced acceleration, power loss causing problems while trying to merge onto traffic and also in hill climbing. My understanding this is a common problem with the Buick Encore and has not been recalled. My garage said they have repaired a "ton" of these turbo in Buick Encores. Why no recall???
NHTSA complaint #11676117 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING
The contact owns a 2019 Buick Encore. The contact stated that while her daughter was driving approximately 55 MPH, the vehicle was shaking and jerking abnormally. The contact stated her daughter reported there were several unknown warning lights illuminated on the instrument cluster. The driver exited the highway and pulled over and turned off the vehicle. The contact had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that there was coolant intrusion into the cylinders, and the engine needed to be disassembled. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 103,000.
NHTSA complaint #11675136 — an unverified report by a vehicle owner.
ENGINE
They sold me a car and 2 days later the check engine light came on I fixed it then a second time it came on I fixed again then a third time it came on I fixed it again now this is the 4th time that this light has come on and I called up there they tell me well we can see about putting you in another car. I go up there today and they tell me well the loan place you chose won’t do it because what’s on my credit so I ask if they can fix it for free because I can’t afford to pay 500$ 9’ car note and 500$ for car Insurance they said it’s nothing they could do to help me I asked for a manger Chelsea , she walked passed me 3 times and one of the times was to go smoke a cigarette didn’t even try to aknowlege me until I called my salesmen Veronica too say she walked passed me 3 times and didn’t say anything I don’t appreciate im working hard to try and pay for this car and. I felt as if no one cares I feel as if I was sold a lemon and they continue to say well we didn’t sale you a lemon how would you know if it’s a lemon or not prior to buying know one knows that
NHTSA complaint #11663741 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
The contact owns a 2019 Buick Encore. The contact stated that while attempting to accelerate from a stoplight, the engine revved up before accelerating. While the vehicle was accelerating, the check engine warning light illuminated. The vehicle was taken to a certified mechanic, who diagnosed that the wastegate for the turbocharger was stuck, causing the turbocharger to fail. The contact was informed that the turbocharger needed to be replaced. The vehicle was not repaired. The contact became aware of a TSB for 2017-2018 Buick Encore vehicles under TSB Number: N232395330; but the 2019 Buick Encore was not included. The manufacturer was not informed of the failure. The failure mileage was 68,000. The VIN was not available.
NHTSA complaint #11650579 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING
The contact owns a 2019 Buick Encore. The contact stated while driving 65 MPH on the highway, the vehicle started to lose motive power, started jerking back and forth, and there was white smoke coming from the tailpipe. The contact attempted to depress the accelerator pedal; however, the vehicle failed to respond as needed. The check engine warning light was illuminated. The contact merged to the side of the road before driving to the residence. The vehicle was driven to an independent mechanic where it was diagnosed with turbocharger failure. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure and referred to the NHTSA Hotline. The failure mileage was approximately 123,000.
NHTSA complaint #11641383 — an unverified report by a vehicle owner.
ENGINE
My engine light came on. The repair shop said I have to replace the fuel pump control module and that it is a known issue with Buick. I was advised not to drive the car. I am concerned that I could have been out and the car could have broken down. The car doesn’t even have 50,000 miles on it. This should not happen.
NHTSA complaint #11640581 — an unverified report by a vehicle owner.
ENGINE
Dealership has been notified multiple times with no results or repairs given to customer
NHTSA complaint #11637933 — an unverified report by a vehicle owner.
ENGINE
The contact owns a 2019 Buick Encore. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer and was diagnosed with fuel pump and thermostat failure. The contact was informed that the fuel pump and thermostat needed to be replaced. The vehicle was repaired. The contact stated that the failure had recurred. The contact stated while driving at an undisclosed, the vehicle lost motive power with no warning light illuminated. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made not aware of the failure. The failure mileage was approximately 60,000.
NHTSA complaint #11610904 — an unverified report by a vehicle owner.
ENGINE
I brung my car in due to a oil leak and a water pump (Coolant leak) amongst other things my check engine light stays on its the turbo charger, Oxygen sensor and exhaust manifold. this has been an ongoing issue since I purchased the vehicle.
NHTSA complaint #11584020 — an unverified report by a vehicle owner.
ENGINE
I haven't drove my car in 2 years because the engine and a/c went out on a vehicle that only have 67,000 miles. I should not have to replace a whole engine and a/c when I got the car brand new off the lot. This is my second buick that has had serious problem GM IS SELLING LEMONS TO THERE CUSTOMERS AND IM LOOKING TO STARTING A CLASS ACTION LAWSUIT IF THIS IS NOT FIXED.
NHTSA complaint #11583212 — an unverified report by a vehicle owner.
ENGINE
On Wednesday June 28th, 2023, I was returning home to Columbus, NC from Charlotte, NC. I was travelling on Hwy. 74 and on the west side of Shelby my 2019 Buick Encore started sputtering and did not have any pick up. I stopped at Friendly Chevrolet in Forest City, NC, just off Hwy. 74 and they tested and said I had a mis-firing engine and should not drive due to safety issues. They could not fix as it is under Buick warranty and they are not a Buick dealer. I slowly drove the 20 miles home and feared it would stop at any time. Fred Anderson Chevrolet, where I purchased the car in 2020, is located in Greer, SC. I am still under full warranty so it was towed there and is still there. This was a very scary situation, as I was in the middle of nowhere. I am an 80 year old female and was very anxious as to what was going on and I still owe $10,000, on the car and fear it may have more major problems before the warranty expires in November 2023. Please advise and help me with this. Thank you, [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11529985 — an unverified report by a vehicle owner.
ENGINE
On six occasions the vehicle stalled in moving traffic. The car had to be stopped, placed in park and restarted. Buick Service repair in Johnston, Rhode Island cannot repair. The car has been taken to them 6 times with no resolution.
NHTSA complaint #11518939 — an unverified report by a vehicle owner.
ENGINE
I got my car from Buick of Long Island City I was giving the wrong key mess up battery the car will not start and I crashed
NHTSA complaint #11504755 — an unverified report by a vehicle owner.
ENGINE
At approximately 1130am, pulling into parking space in a parking lot at very low speed, 50% of vehicle was in the parking space, when suddenly the car accelerated forward. This resulted in my vehicle jumping over a safety curb and crashing into a building resulting in damage to my vehicle.
NHTSA complaint #11486786 — an unverified report by a vehicle owner.