FaultScore

2010 Buick Lacrosse engine problems

51 of the 278 complaints about the 2010 Buick Lacrosse are about the engine — 18% of everything reported for this model year. Half of the failures with a mileage on record happened before 64,000 miles.

D

51

Complaints

1

Crashes

6

Fires

1

Injuries

Exactly what failed

Engine 44 86.3%
Engine AND Engine Cooling 4 7.8%
Engine 1 2.0%
Exhaust System 1 2.0%
Catalytic Convertor 1 2.0%

Engine & Cooling across every Buick Lacrosse year

2005 17 7.4%
2006 12 5.2%
2007 16 7.0%
2008 17 7.4%
2010 51 22.2%
2011 35 15.2%
2012 51 22.2%
2013 31 13.5%

What owners said

Filed with NHTSA, in their own words.

Lawrenceville, GA

ENGINE

THE SAID VEHICLE WAS BEING SERVICED AT LOGANVILLE AUTO CENTER. WHEN I WENT TO PICK IT UP ON FEBRUARY 9, 2024, THE MECHANIC CAME OUT AND SHOWED ME THAT TWO OF THE TUBES WERE LEAKING AND THIS WOULD BECOME A SERIOUS PROBLEM. HE GAVE A RECALL SHEET ISSUED ON DECEMBER 13, 2023 THAT THERE WAS A RECALL INVOLVING OUR CAR FOR THIS VERY SAME ISSUE. I CALLED GM THE NEXT DAY AND THEY STATED THAT OUR CAR DIDN'T COME OUT OF THE BARN THEY WERE RECALLING. I EXPLAINED TO THEM IT WAS ALREADY HAPPENING TO OUR CAR AND THE PERSON STATED THAT OUR VIN NUMBER MAY BE ADDED LATER. I CALLED ON APRIL 8TH AND THEY STATED IT HAD NOT BEEN ADDED TO THE RECALL LIST. THIS CAR ONBLY HAS 61,230 MILES ON IT. THIS IS A SERIOUS ISSUE AND IT SHOULD BE COVERED UNDER THIS RECALL BECAUSE THEY KNOW THAT IS MORE WIDESPREAD THAN WHAT VIN NUMBERS THEY HAVE INCLUDED.

NHTSA complaint #11583260 — an unverified report by a vehicle owner.

Miami, FL

ENGINE

The car continues to have serious engine issues. I keep getting a service Stability track and Engine Power Reduced warning. It has happened to me on the expressway and the car will not accelerate past 20 miles per hour. I had the car repaired on October of last year (3 months ago) and the issue persists. I decided to research online and this seems to be a major issue going on with Buicks. It sounds like GM has done nothing to remedy the malfunction. Many people state that even the dealers can seem to fix the issues and have no clue as to why this happens. This is a serious and life threatening mechanical failure that needs to be addressed.

NHTSA complaint #11570105 — an unverified report by a vehicle owner.

at 67,000 miles Gary, IN

ENGINE

The contact owns a 2010 Buick LaCrosse. The contact stated while driving approximately 15 MPH, the vehicle shut off without warning. The vehicle was towed to the residence. The contact stated that no warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 67,000.

NHTSA complaint #11431534 — an unverified report by a vehicle owner.

Keller, TX

ENGINE

While driving on highway the engine stopped suddenly and steering wheel was locked. The car had to be towed to repair shop.

NHTSA complaint #11425922 — an unverified report by a vehicle owner.

Lewisville, TX

ENGINE

While driving, the engine shuts down and restarts. At the same time, all four door locks unlock and lock. In most cases, the issue happens once and does not reappear for that trip. The worst can have it do this at least three times. Once, I did notice an alert message appears on my console that disappeared as soon as it happened. This instances appear not to be as bad, since I had the battery replaced (Shortly after this issue appeared, the battery went from being a "good" battery, to a dead one. Nevertheless, these issues do happen on a periodic basis.

NHTSA complaint #11420562 — an unverified report by a vehicle owner.

at 80,000 miles SAN Jacinto, CA Crash

ENGINE

DRIVING AT NITE TO ER AND ON WAY I THOUGHT I MUST HAVE HIT IGNITION BUTTON BUT CAR JUST LOCKED UP LOST ALL POWER. I CALLED GM THEY GOT BACK TO ME SAID THEY WOULD BE SENDING SOMEONE TO SEE CAR. I DID RECK CAR NOT TO BAD BUT BAD ENOUGH TO TAKE HOLE FRONT BUMPER OFF. I AM SO MAD BECAUSE I THOUGHT I WAS CRAZY THINKING CAR WOULD JUST LOOS ALL POWER AND EVEN LOCKED ME IN CAR COULD NOT OPEN DOOR THANK GOD WINDOW WAS DOWN. BUT THEY SAID THEY WERE COMING TO SEE ME AND CAR BUT NEVER DID

NHTSA complaint #11292434 — an unverified report by a vehicle owner.

Wylie, TX

ENGINE

THE "ABS LIGHT" HAS BEEN COMING ON FOR THE PAST SEVERAL YEARS. THE AIR CONDITIONER HAS NOT BEEN WORKING EFFICIENTLY FOR THE PAST 3 YEARS. I HAVE TAKEN IT TO THE DEALER AND THEY CONSISTENTLY STATE NOTHING IS WRONG.

NHTSA complaint #11120954 — an unverified report by a vehicle owner.

at 42,000 miles Cape Coral, FL

ENGINE

COULD NOT PRESS ON STEERING BOX ON LEFT ABOVE. ENGINE SHUT OFF WHILE TAKING A RIGHT TURN DRIVING A FEW DAYS AFTER WE BOUGHT THE CAR. STEERING AND BRAKES WENT. CAR SHUT OFF IN MIDDLE OF THE ROAD ON A BUSY STREET. CAR DID RESTART AND DRIVE HOME ABOUT ONE MILE. DROVE THE CAR 2 MORE TIMES WITH NO PROBLEM. THEN ON DAY 10 DRIVE CAR COUPLE MILES TO STORE ON VERY BUSY STREET; CAR SHUT OFF WHILE DRIVING TAKING RIGHT TURN AND STEERING AND BREAKS DID NOT WORK; ALMOST RAN INTO AN ONCOMING VEHICLE AS CAR WOULD NOT STEER INTO STORE PARKING LOT. TURNED CAR IN AUTOMATIC IGNITION AND IT STARTED; WAIVED ONCOMING CAR; APOLOGIZED; AND CAR WAS PARKED. DROVE HOME WITHOUT INCIDENT. GOING TO CALL HONDA DEALER THAT SOLD ME THIS CAR, THERE IS RECALL ON 2000-2009 I JUST RESEARCHED, BUT UNSURE IF RECALL EXTENDS TO THIS BEHICLE 2010 MODEL. PLEASE CONTACT ME IF ANY ACTION OR REMEDY IN LAW I MAY HAVE. THIS IS VERY DANGEROUS SITUATION; NO ONE SHOULD HAVE TO BE PHYSICALLY INJURED BEFORE OBTAINING A FA IR REMEDY. CAR RECALL SHOULD HAVE TURNED UP ON CAR FAX DONE BY HONDA. PLEASE CONTACT ME REGARDING RECALLS ON THIS VEHICLE. I CAN'T CHECK THIS BOX OFF BELOW. TECH ISSUES. THANKYOU! THIS IS FRIGHTENING!

NHTSA complaint #11102012 — an unverified report by a vehicle owner.

at 81,000 miles Glendale, CA

ENGINE

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING 60-70 MPH, THE REDUCED POWER WARNING INDICATOR ILLUMINATED, THE VEHICLE LOST FORWARD MOMENTUM, THE BRAKING AND POWER STEERING ABILITY SEIZED, AND THE VEHICLE STALLED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO THORSON MOTOR CENTER (3456 E COLORADO BLVD, PASADENA, CA 91107, (626) 817-6465) WHERE IT WAS DIAGNOSED THAT THE OIL LEVEL WAS LOW AND THAT THE OIL LEVEL SENSOR WAS INOPERABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 81,000. *TT *JS ENGINE STALL UPDATED 9/24/18

NHTSA complaint #11100008 — an unverified report by a vehicle owner.

at 70,000 miles Greenwood, IN

ENGINE

WARNING LIGHTS ON DASHBOARD RANDOMLY COMING ON AND OFF. INCLUDING POWER STEERING LIGHT, CHECK ENGINE LIGHT , SERVICE STABILITY LIGHT. VEHICLE WHEN FIRST TURNS ON SHAKES AND VIBRATES THEN GOES TO NORMAL AFTER A FEW MINUTES. NO LOW FLUIDS OR PROBLEMS FOUND FROM CERTIFIED GM SERVICE

NHTSA complaint #11098986 — an unverified report by a vehicle owner.

at 117,000 miles Antioch, CA 2 injured

ENGINE

SOLD A LEMON CAR BY DRIVETIME FINANCED THROUGH BRIDGECREST FINANCIAL LLC I PURCHASED THE CAR 12/22/2016 AND HAVE BEEN REPORTING PROBLEMS SINCE I DROVE OFF THE LOT. I LIVE BEYOND 300 MILES OF THE LOCATION WHERE I PURCHASED THE VEHICLE

NHTSA complaint #11048454 — an unverified report by a vehicle owner.

at 85,000 miles Mocksville, NC

ENGINE

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DEPRESSING THE BRAKE PEDAL TO MAKE A SUDDEN STOP, THE VEHICLE SUDDENLY SHUT OFF. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO DAVIS GM IN POLAKA, FL, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED AND NO REPAIRS WERE PERFORMED. THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 85,000.

NHTSA complaint #11022992 — an unverified report by a vehicle owner.

at 50,000 miles Madison, WI

ENGINE

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING 75 MPH, THE VEHICLE LOST POWER AND DECELERATED INDEPENDENTLY TO 30 MPH. THE FAILURE RECURRED SEVERAL MORE TIMES. THE VEHICLE WAS TAKEN TO ZIMBRICK BUICK GMC EASTSIDE (5402 HIGH CROSSING BLVD, MADISON, WI 53718), BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD NOT ASSIST SINCE THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START. THE CONTACT WAS FINALLY ABLE TO RESTART THE VEHICLE AND PURCHASED A NEW BATTERY; HOWEVER, THE FAILURE RECURRED THREE OR FOUR TIMES VERY CLOSE TOGETHER. THE CONTACT ALSO STATED THAT, WHEN ATTEMPTING TO START THE VEHICLE, IT WOULD FAIL TO DETECT THE KEY FOB EVEN WHEN PLACED PROPERLY. THE VEHICLE WAS TAKEN BACK TO ZIMBRICK BUICK GMC EASTSIDE, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNSURE OF WHETHER THE MANUFACTURER HAD BEEN CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

NHTSA complaint #11021123 — an unverified report by a vehicle owner.

at 72,667 miles West Memphis, AR

ENGINE

AS IM TRAVELING TO MY MOTHERS HOUSE ON AUGUST 27 2017 MY ENGINE JUST COMPLETELY SHUTS DOWN AND WOULDN'T START BACK UP. THE SAME WEEK IT WAS HAVING PROBLEMS STARTING OR WOULDN'T TURN OVER TO START. MY DAUGHTER DROVE MY CAR TO O'REALIYS AUTO PART STORE TO GET SOMETHING FOR HER CAR, GET IN TO LEAVE AND IT WOULDN'T START. A MECHANIC FROM THE STORE HOOKED IT TO THE DIAGNOSTIC MACHINE AND IT READ A DELAY IN THE START UP. HE START MOVING A COUPLE OF WIRES ON THE STARTER TO SEE IF THAT WOULD HELP AND IT DID. HE TOLD MY DAUGHTER DON'T CUT IT OFF UNTIL YOU GET HOME BECAUSE HE MAY DO IT AGAIN AND SUGGESTED I PUT A NEW STARTER ON IT. I TOOK HIS ADVICE AND BOUGHT ONE AND HAD IT INSTALLED THE SAME DAY. WHEN DONE IT STARTED WITH NO PROBLEMS AND THE NEXT DAY WHILE DRIVING IS WHEN THE ENGINE SHUTS DOWN WHILE DRIVING. I LOOKED ON THE INTERNET FOR PROBLEMS WITH A 2010 BUICK LACROSS AND I WAS SHOCKED THAT PEOPLE WERE HAVING THE SAME ISSUES WITH THEIR BUICKS. THIS IS VERY DANGEROUS AND IS A SEROUS MATTER. SOMEONE OR A WHOLE FAMILY COULD BE KILLED BECAUSE THEIR BUICK HAS AN MANUFACTURING PROBLEM AND BUICK IS DOING NOTHING ABOUT IT. I AM ABOUSTLEY SCARED TO DRIVE THIS CAR WITH MY FAMILY AFTER READING MANY PEOPLE PROBLEMS LIKE MINE. PLEASE HELP!

NHTSA complaint #11020041 — an unverified report by a vehicle owner.

at 70,000 miles West Memphis, AR

ENGINE

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. A DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. ON MORE THAN ONE OCCASION, THE VEHICLE HESITATED TO START. O'REILLEY AUTO PARTS IN WEST MEMPHIS, ARKANSAS DIAGNOSED THAT THERE WAS A DELAY IN THE START UP MECHANISM ON THE VEHICLE, WHICH CAUSED THE HESITATION. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 70,000.

NHTSA complaint #11020088 — an unverified report by a vehicle owner.

at 63,000 miles Chicago, IL

ENGINE

THE ENGINE FAN WOULD COME ON AFTER DRIVING THE CAR FOR A COUPLE DAYS, FINALLY WHILE DRIVING THE CAR THE ENGINE LIGHT CAME ON AND THE CAR STARTED RUNNING ON REDUCED POWER AND THE CAR OVERHEATED. A LEAK WAS FOUND IN A HOSE AND WAS REPLACED BUT YET THE CAR STILL CONTINUES TO OVERHEAT RAPIDLY.

NHTSA complaint #10981505 — an unverified report by a vehicle owner.

at 82,000 miles Green BAY, WI

ENGINE

WHEN I PURCHASED THIS VEHICLE WITH THE POWERTRAIN WARRANTY STILL INTACT I HAD THE CHECK ENGINE LIGHT COME ON SEVERAL TIMES. TOOK IT TO THE DEALER AND THEY SAID IT WAS NOTHING AND HAD IT RESET. OVER THE PAST FEW YEARS I HAVE HAD IT COME ON MORE FREQUENTLY SINCE THEN AND NOW IT HAS BEEN ON FOR OVER A YEAR. WITH FRUSTRATING AMOUNTS OF TIME SPENT TO TRY TO DETERMINE WHAT THE ISSUE IS I FINALLY FOUND OUT THE TIMING CHAIN AND SEALS NEED TO BE REPLACED. ONE OF THE SYMPTOMS IS THAT THE OIL IN MY CAR IS NOT BEING DISTRIBUTED PROPERLY. THIS WOULD ALSO BE ONE OF THE REASONS I HAVE HAD TO ADD OIL BEFORE EVERY 3000 MILE OIL CHANGE BECAUSE ALL OF A SUDDEN MY CAR WILL START RUNNING HARD AND ACCELERATION IS HARDER. MANY TIMES I WOULD ONLY PUT 1500 MILES ON MY CAR AND MY OIL WOLD BE BONE DRY. PUT OIL IN AND IT GETS BETTER. IF I WOULDNT HAVE HAVE CAUGHT THIS MY ENGINE WOULD SURELY HAVE BEEN BLOWN. SO NOW 3 YEARS LATER I AM STUCK WITH THIS ISSUE WHICH SHOULD HAVE BEEN FOUND WHILE UNDER WARRANTY AS ALL THE SAME ISSUES WERE OCCURRING THEN AND NOW. I CANT SEEM TO ACCESS MY BUICK ACCOUNT ONLINE SURPRISINGLY BUT IT DID HAVE ALL MY SERVICE RECORDS PROVING MY ATTEMPTS WITH THEM. THIS IS NOT THE ONLY ISSUE, I KNOW THAT THE SAME VEHICLE JUST WITH A SAMLLER ENGINE HAS BEEN RECALLED FOR THE SAME THING. WHY NOT THE BIGGER ENGINE? I NOW HAVE A $2000 REPAIR TO MAKE NOT INCLUDING THE SEVERAL HUNDRED IT TOOK TO DETERMINE THE ISSUE. SOMETHING SHOULD BE DONE ABOUT THIS ISSUE THAT IS HAPPENING IN BUICKS OF THIS AGE AND NEWER BECAUSE IT IS HAPPENING ALOT.I HAVE MANY SERVICE RECEIPTS SHOWING THE PROCESS OF THIS AND ALSO THE DIAGNOSIS TODAY AND THEONE I WILL BE GETTING TOMORROW TO CONFIRM AND WILL BE GLAD TO FORWARD ON TO YOU IF NEEDED.

NHTSA complaint #10966220 — an unverified report by a vehicle owner.

at 52,000 miles Danville, IL

ENGINE

REDUCED ENGINE POWER-WHILE DRIVING 30MPH THE VEHICLE WILL RANDOMLY REDUCE ENGINE POWER AND CAUSED THE VEHICLE TO STALL. I HAD TO PULL OVER AND RESTART MY VEHICLE 2 TWICE TO MAKE IT HOME SAFELY. GM HAS A SERVICE BULLETIN OUT TO REPAIR 2010-2011 BUCK LACROSSE ONLY MANUFACTURED AT SPECIFIC PLANTS. GM DEALER STATES I HAVE SAME DEFECTIVE THROTTLE THAT WAS MANUFACTURED IN 2010-2011 LACROSSE AND CAUSES THE ENGINE TO FAIL WHILE DRIVING THE VEHICLE HOWEVER GM IS SAYING THAT NO MATTER IF THE PART IS DEFECTIVE IT MATTERS WHICH PLANT MADE MY CAR AND THAT I SHOULD HAVE TAKE AN EXTEND WARRANTY. MY CAR JUST REACHED 52K MILES THIS MONTH AND I COULD HAVE LOST MY LIFE AND MY CHILDREN'S LIVES BY THIS HAPPENING TO ME OVER 10 TIMES IN 2 WEEKS.

NHTSA complaint #10936806 — an unverified report by a vehicle owner.

at 122,352 miles Rocklin, CA

ENGINE

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE'S DOOR LOCKS OPERATED INDEPENDENTLY. IN ADDITION, THE ENGINE REVVED AND THE VEHICLE EXPERIENCED A LOSS OF POWER WITHOUT WARNING. AFTER THE FAILURE OCCURRED, THE PARK ASSIST AND SHIFT PANEL INDICATORS FAILED TO ILLUMINATE AS VARIOUS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,352.

NHTSA complaint #10913765 — an unverified report by a vehicle owner.

at 78,263 miles Elon, NC

ENGINE

TIMING CHAIN FAILURE @ 78263 MILES. VEHICLE DISPLAYED ENGINE TROUBLE LIGHT AND WAS STILL DRIVABLE. WAS TOLD IT WOULD HAVE STOPPED WITHOUT REPAIRS. CONTACTED LOCAL DEALER AND BUICK CUSTOMER SERVICE AND BOTH ENTITIES DENIED ASSISTANCE WITH TIMING CHAIN REPLACEMENT DUE TO VEHICLE OUT OF WARRANTY. I REFERENCED TSB 11340A WHERE GM EXTENDED WARRANTY COVERAGE TO OTHER MODELS WITH TIMING CHAIN ISSUES, BUT NOT THE 2010 LACROSSE, IN MY COMMUNICATIONS WITH THEM. I APPEALED TO GM PRESIDENT AND THE STATE CONSUMER AFFAIRS DIVISION WHERE I LIVE. GM HAS CLOSED THE FILE ON MY CASE THOUGH I ASKED FOR CONFIRMATION THAT THE SUPPLIER OF THE ENGINE IN THE 2010 LACROSSE WAS NOT THE SAME AS IN THE ENGINES OF THE VEHICLES REFERENCED IN THE TSN 11340A.

NHTSA complaint #10896598 — an unverified report by a vehicle owner.

at 60,000 miles Plymouth, MI

ENGINE

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WHEN THE ACCELERATOR PEDAL WAS APPLIED AND IN THE PROCESS OF ACCELERATION. THE ISSUE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A MECHANIC, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

NHTSA complaint #10896688 — an unverified report by a vehicle owner.

at 48,533 miles Jacksonville, FL

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHEN THE VEHICLE WAS STARTED AND WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE DEALER DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE CATALYTIC CONVERTER WAS REPLACED THREE TIMES. THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,533.

NHTSA complaint #10896241 — an unverified report by a vehicle owner.

at 65,340 miles Lansing, MI

ENGINE

GM 3.6 L VVT TIMING CHAIN ISSUE I WAS DRIVING OUR '10 BUICK LACROSSE (WITH 65,340 MI) ONE EVENING AND THE CAR'S FRONT END BEGAN TO SHAKE AND THE ENGINE STARTED TO POWER DOWN, AND DID SO FOR ABOUT 5-10 SECONDS. IT THEN RAN NORMAL FOR ABOUT 75 YARDS AND THE DISPLAY SHOWED LOW ENGINE POWER MESSAGE WITH THE EXCLAMATION POINT. I PULLED OFF ON A SIDE STREET AND SHUT THE VEHICLE OFF. I TRIED TO RESTART IT, BUT IT WOULD NOT FIRE. I HAD IT TOWED TO A LOCAL DEALERSHIP AND WAS TOLD THE NEXT DAY THAT I NEEDED A NEW MOTOR THAT WOULD RUN $6800. I HAD THE VEHICLE TOWED BACK HOME AND WHILE CALLING AROUND TO DIFFERENT DEALERSHIPS FOR ENGINE QUOTES, I FOUND A DEALERSHIP THAT ASKED ME IF THEY COULD TAKE A LOOK AT IT. I TOLD THEM WHAT HAPPENED AND THY RIGHT AWAY SAID IT DID NOT SOUND LIKE MY ENGINE NEEDED TO BE REPLACED. THEY TOWED THE VEHICLE TO THEIR DEALERSHIP AND DISCOVERED THE TIMING CHAIN NEEDED TO BE REPLACED AND THAT WHEN IT BROKE, IT DAMAGED THE REAR VALVES AND ONE OF THE HEADS. THE TOTAL COST WAS ABOUT $3250. I CALLED GM CUSTOMER CARE AND THEY WILL NOT OFFER ANY HELP ON THE REPAIRS.

NHTSA complaint #10872262 — an unverified report by a vehicle owner.

at 89,000 miles Pembroke Pines, FL

ENGINE

OVER THE PAST SEVERAL MONTHS, WHILE DRIVING, THE SERVICE STABILITRAK WARNING LIGHT COMES ON; THE ABS & PARK ASSIST LIGHTS FLASH ON AND OFF; MY RPM, SPEEDOMETER, & TEMPERATURE GAUGES GO HAYWIRE; AND THE ENGINE LOSES POWER CAUSING THE CAR TO JERK. I NEVER KNOW WHEN THIS WILL HAPPEN. ON 3/18/16, I WAS PUT IN A DANGEROUS SITUATION WHEN THIS HAPPENED WHILE DRIVING ACROSS THE STATE OF FLORIDA ON A 2 LANE HIGHWAY THAT HAD NO SAFE PLACE TO PULL OFF THE ROAD. THE CHECK ENGINE LIGHT ALSO CAME ON AND STAYED ON THRU THE REST OF MY DRIVE. TWO DAYS LATER, THE DRIVE HOME WAS INCIDENT FREE & THE CHECK ENGINE LIGHT WAS GONE. ON 3/22/16 I TOOK THE CAR TO A GM DEALER; SHOWED THE SERVICE TECH A VIDEO OF THE EVENTS HAPPENING AS I WAS DRIVING AND A LETTER I GOT FROM GM REGARDING A POSSIBLE THROTTLE SENSOR PROBLEM THAT CAUSES REDUCED POWER AND MALFUNCTION INDICATOR LAMPS TO APPEAR. THE GM DEALER TECH SAID MY CARS PROBLEMS HAD NOTHING TO DO WITH GM'S LETTER AND HE WAS 90% SURE MY FUEL INJECTOR NEEDED REPLACING. I TOOK THE CAR TO MY PERSONAL AUTO MECHANIC FOR 10+ YRS, WHO WORKS FOR A VERY REPUTABLE COMPANY, FOR A SECOND OPINION. SINCE THE CODES HAD BEEN CLEARED BY THE DEALERSHIP SERVICE DEPT AND THE CAR CHECKED OUT OK MY MECHANIC SAID TO DRIVE IT AND BRING IT BACK IF THE PROBLEMS OCCURRED AGAIN. IT RECENTLY STARTED HAPPENING AGAIN & MY CHECK ENGINE LIGHT CAME ON SO I TOOK THE CAR TO MY MECHANIC WHO FOUND MULTIPLE CODES FOR ECM & TCM LOST COMMUNICATION PCM MALFUNCTION & OTHER COMMUNICATION ISSUES. HE DROVE THE CAR AND EXPERIENCED WHAT I WAS EXPLAINING WAS HAPPENING. MY MECHANIC COULDN'T PINPOINT THE PROBLEM BUT SAID THERE WAS NO PROBLEM WITH THE FUEL INJECTION SYSTEM; THAT IT'S ELECTRICAL. HE SUGGESTED WE TAKE THE CAR TO ANOTHER BUICK DEALER TO HAVE IT CHECKED OUT. THIS IS A VERY DANGEROUS SITUATION & I DON'T FEEL SAFE DRIVING THE CAR SINCE I NEVER KNOW WHEN THE PROBLEMS WILL START HAPPENING.

NHTSA complaint #10863018 — an unverified report by a vehicle owner.

at 47,739 miles Southfield, MI

ENGINE

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 60 MPH, THE MALFUNCTION AND THE ENGINE POWERING DOWN INDICATOR ILLUMINATED. THE VEHICLE STALLED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. AFTER APPROXIMATELY 15 MINUTES, THE VEHICLE STARTED BUT THE ENGINE MALFUNCTION INDICATOR WAS STILL ILLUMINATED. THE VEHICLE WAS DRIVEN HOME AND THE FAILURE RECURRED THREE OTHER TIMES. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE CONTROL ASSEMBLY WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,739.

NHTSA complaint #10819398 — an unverified report by a vehicle owner.

at 90,000 miles Monroeville, PA Fire

ENGINE

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING 60 MPH, THE ENGINE CAUGHT FIRE WITHOUT WARNING. THE FIRE DEPARTMENT WAS NOTIFIED, BUT THE VEHICLE WAS NO LONGER ON FIRE WHEN THEY ARRIVED. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. THE CONTACT STATED THAT THE WIRING HARNESS UNDER THE HOOD WAS MELTED FROM THE FIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 12/30/15

NHTSA complaint #10788267 — an unverified report by a vehicle owner.

Nashville, TN

ENGINE

MY CAR OVERHEATED AND THE COOLANT SYSTEM LIGHT CAME ON PLUS THE SERVICE OIL LIGHT CAME ON CHECK ENGINE LIGHT CAME ON. I PUT COOLANT IN THE CAR BUT AFTER 30 MILE DRIVING IT DONE IT AGAIN AND NOW I HEAR NOISE UNDER MY CAR WHILE DRIVING AFTER I LET THE CAR SIT FO 30 MINS TO COOL OFF JUST SO I CAN MAKE OT HOME.

NHTSA complaint #10733530 — an unverified report by a vehicle owner.

at 20,000 miles Tampa, FL

ENGINE

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING AT 65 MPH, THE VEHICLE DECELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

NHTSA complaint #10731770 — an unverified report by a vehicle owner.

at 69,800 miles Bartlett, TN

ENGINE

I WAS GETTING ON THE ON RAMP FOR THE INTERSTATE AND GRADUALLY ATTEMPTING TO GAINING SPEED TO BUT MY VEHICLE WOULD NOT PICK UP SPEED.I PRESSED THE GAS PEDAL TO THE FLOOR WITH NO PICK UP. THEN ALL OF A SUDDEN MY VEHICLE BEGAN TO PICK UP SPEED. WHEN THE VEHICLE GOT UP TO APPROXIMATELY 60 MPH IT BEGAN TO DO THE SAME THING AGAIN I HAD THE ACCELERATER PEDAL TO THE FLOOR. I COULD HERE THE VEHICLE IDLING AND AFTER SOME TIME HAD PASSED IT BEGAN TO PICK UP SPEED AGAIN. I'VE HAD MY VEHICLE FOR FOUR YEARS AND HAVE KEPT UP WITH THE MAINTENANCE AT THE DEALER SHIP. I HAVE PAID FOR DIAGNOSTICS SEVERAL TIMES AT THE DEALERSHIP TO NO AVAIL. I TOOK IT TO THE DEALER BUT THEY FOUND NOTHING WRONG WITH IT. I HAVE TAKEN IT MORE THAN 5 TIMES IN AN ATTEMPT TO RECTIFY THE PROBLEM WITH NO SUCCESS. IT'S NOT A CONSTANT THING, HOWEVER IT IS QUITE DANGEROUS AS WELL AS UNSETTLING NOT KNOWING WHEN OR WHERE MY SAFETY MAY BE COMPRISED IN THIS VEHICLE. THIS IS MY SECOND BUICK LACROSSE WHICH HAS HAD PROBLEMS OF THIS NATURE. I WAS HOPING MY PROBLEMS WITH MY 2005 BUICK LACROSSE WAS AN ISOLATED INCIDENT BUT I'M BEGINNING TO THINK PERHAPS IT WASN'T. MAYBE THIS CAN ALL BE ATTRIBUTED TO JUST POOR WORKMANSHIP WITH INFERIOR PRODUCT MANUFACTURING.

NHTSA complaint #10731209 — an unverified report by a vehicle owner.

at 105,000 miles Wylie, TX

ENGINE

MY CAR CURRENTLY IS PARKED IN MY GARAGE AND THERE IS A FAN BLOWING. IT HAS BEEN BLOWING THE PAST HOUR. I READ ON THE INTERNET THAT OTHER CARS ARE HAVING A SIMILAR ISSUES. THEY STATE THE CAUSE IS THE WATER PUMP. I PLAN ON TAKING MY CAR TO THE SHOP TOMORROW FOR A EVALUATION. I HOPE THAT I DON'T WAKE UP TOMORROW AND THE ENGINE FAN IS STILL RUNNING.

NHTSA complaint #10724456 — an unverified report by a vehicle owner.

Other 2010 Buick Lacrosse problems

← Full 2010 Buick Lacrosse report