Owners have filed 121 complaints
about the 1996 Buick Lesabre with NHTSA between 1996 and 2019.
The largest single group is the engine & cooling.
Across this model's run it ranks 13 of 13 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 18
Against the median year of the Buick Lesabre. 50 means typical for this
model; 100 means roughly double.
Severity — 68
13.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 15
9% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
25.9%
25,000 – 49,999 miles
617.6%
50,000 – 74,999 miles
720.6%
75,000 – 99,999 miles
411.8%
100,000 – 149,999 miles
1338.2%
150,000+ miles
25.9%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 1996peak 6Apr 2019
NHTSA investigations into the 1996 Buick Lesabre
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA02030Opened 22 Oct 2002Closed 9 Mar 2004FUEL SYSTEM, GASOLINE:DELIVERY
ENGINE COMPARTMENT FIRES
EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS THAT ARE UNABLE TO CONTAIN PRESSURES THAT OCCUR IN SOME BACKFIRE EVENTS AND DEFECTIVE FUEL PRESSURE REGULATORS WITH LEAKING DIAPHRAGMS THAT CAN PROVIDE A SOURCE OF FUEL TO PRODUCE A COMBUSTIBLE AIR-FUEL MIXTURE IN THE MANIFOLD.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY ODI THAT NO SAFETY DEFECT EXISTS IN THE VEHICL...
PE02050Opened 13 Jun 2002Closed 22 Oct 2002ENGINE AND ENGINE COOLING
ENGINE COMPARTMENT FIRES
Recalls on the 1996 Buick Lesabre
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
96V116000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
A BACKFIRE DURING ENGINE STARTING CAN CAUSE BREAKAGE OF THE UPPER INTAKE MANIFOLD.
Risk: THIS CONDITION CAN CAUSE A NO-START CONDITION AND POSSIBLY AN ENGINE COMPARTMENT FIRE.
THESE VEHICLES WERE ASSEMBLED WITH A MALFUNCTION ALARM, LIGHTING AND LOCKING (MALL) MODULE THAT CAN CONTAIN A DAMAGED CAPACITOR. IF THE CAPACITOR IS DAMAGED, THE "KEY IN THE IGNITION" WARNING CHIME AND THE DRIVER SEAT BELT UNBUCKLED WARNING CHIME AND INDICATOR LAMP MAY NOT WORK. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 114, "THEFT PROTECTION" AND FMVSS NO. 208, "OCCUPANT CRASH PROTECTION." IN ADDITION, OTHER CHIME REMINDER FUNCTIONS, INTERIOR LIGHTING CONTROLS, AND POWER DOOR LOCKING FEATURES ARE ALSO AFFECTED.
Risk: CONSEQUENCE OF NON-COMPLIANCE; THE DRIVER MAY NOT BE AWARE THAT THE KEY WAS LEFT IN THE IGNITION OR THAT THE SAFETY BELT WAS NOT BUCKLED.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 199609914,365 units in Canada
Engine
THESE VEHICLES MAY EXHIBIT A BACKFIRE DURING ENGINE STARTING THAT CAN CAUSE BREAKAGE OF THE UPPER INTAKE MANIFOLD. THIS CAN CAUSE A NO-START CONDITION AND POSSIBLY AN ENGINE COMPARTMENT FIRE. ALSO, IF A PERSON WAS IN THE VICINITY OF THE INTAKE MANIFOLD WHEN THE HOOD WAS OPEN, AND THIS BACKFIRE CONDITION OCCURRED, IT COULD RESULT IN PERSONAL INJURY. CORRECTION: THE PCM (POWERTRAIN CONTROL MODULE) WILL BE REFLASHED WITH NEW PROGRAMMING SOFTWARE.
Recall 1995195615 units in Canada
Lights And Instruments
THESE VEHICLES DO NOT COMPLY WITH C.M.V.S.S 114 - LOCKING SYSTEM AND 208 - SEAT BELT INSTALLATIONS. THE MALFUNCTION ALARM, LIGHTING AND LOCKING (MALL) MODULE MAY CONTAIN A DAMAGED CAPACITOR. IF THE CAPACITOR IS DAMAGED, THE "KEY IN THE IGNITION" WARNING CHIME AND THE DRIVER SEAT BELT UNBUCKLED WARNING CHIME AND INDICATOR LAMP MAY BE INOPERABLE. IN ADDITION, OTHER CHIME REMINDER FUNCTIONS, INTERIOR LIGHTING CONTROLS, AND POWER DOOR LOCKING FUNCTIONS ARE ALSO AFFECTED. CORRECTION: DEALERS WILL INSPECT AND, IF REQUIRED, REPLACE THE MALL MODULE.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 114,000 milesNorfolk, VA1 injured
AIR BAGS
WHILE AT A COMPLETE STOP ON A CITY STREET BEHIND A CITY BUS WHICH WAS LOADING PASSENGERS WITH NO COLLISION OR CONTACT, THE PASSENGER SIDE AIRBAG DEPLOYED. THE AIRBAG CAUSED BURNS TO THE PASSENGER'S HAND AND BOTH KNEES. IT ALSO CAUSED DEEP CONTUSIONS ON THE LEFT KNEE, CAUSING DIFFICULTIES WITH WALKING.
NHTSA complaint #11204263 — an unverified report by a vehicle owner.
at 130,000 milesGrand Rapids, MI1 injured
AIR BAGS:FRONTAL
WHILE WAITING IN A PARKING LOT LANE FOR A PARKING SPACE TO OPEN, THE DRIVER'S AIRBAG DEPLOYED. I WAS NOT LEANING FORWARD, BUT I WAS LOOKING SLIGHTLY TO THE LEFT. THE BAG JUST HIT ME ON THE RIGHT SIDE FOREHEAD AND COVERED ME IN POWDER. I COULD NOT HEAR OUT OF MY RIGHT EAR, AND STILL CANNOT TODAY.
NHTSA complaint #10298851 — an unverified report by a vehicle owner.
at 60,000 milesHempstead, NYCrash
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1996 BUICK LESABRE. ONE YEAR AGO, THE BRAKES FAILED TO RESPOND ON THE VEHICLE WHILE LEAVING THE DRIVEWAY. THE VEHICLE DID NOT STOP AND STRUCK ANOTHER ONE OF THE CONTACT'S VEHICLES. THERE WERE NO INJURIES. HE INSPECTED THE VEHICLE AND NOTICED THAT THE BRAKE LINE WAS SPLIT IN HALF DUE TO CORROSION. THE CONTACT REMOVED THE LINES AND INSTALLED NEW ONES. RECENTLY, THE BRAKES FAILED TO FUNCTION AGAIN. THE DRIVER STRUCK THE CURB AT 10 MPH IN ORDER TO STOP THE VEHICLE. IT WAS DISCOVERED THAT THE FRONT BRAKE LINE WAS SEVERELY CORRODED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND THE CONTACT MADE THE REPAIRS HIMSELF. HE HAS NOT YET NOTIFIED THE MANUFACTURER. THE CURRENT MILEAGE WAS 65,000 AND FAILURE MILEAGE WAS APPROXIMATELY 60,000.
NHTSA complaint #10259696 — an unverified report by a vehicle owner.
at 70,620 milesNiagra, WICrash
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 1996 BUICK LESABRE. WHILE DRIVING 25 MPH, THE CONTACT STRUCK A POTHOLE AND LOST CONTROL OF THE VEHICLE. HE NOTICED THAT THE FOUR REAR WASHERS WERE RUSTED, WHICH CAUSED THE ENGINE AND TRANSAXLE FRAME TO DETACH FROM THE VEHICLE. AS OF OCTOBER 24, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE CONTACT REPLACED FOUR UPPER AND LOWER WASHERS AND ISOLATORS, IN ADDITION TO FOUR BOLTS. THE FAILURE MILEAGE WAS 70,620 AND CURRENT MILEAGE WAS 70,670. UPDATED 12/07/07
NHTSA complaint #10206800 — an unverified report by a vehicle owner.
at 103,920 milesGoldsboro, NCCrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY 1996 BUICK LESABRE ABS WARNING LIGHT DID NOT LET ME KNOW THAT THE ABS WERE NOT WORKING, RESULTING IN AN ACCIDENT.
NHTSA complaint #10060212 — an unverified report by a vehicle owner.
Palmetto, FLCrash
AIR BAGS:FRONTAL
ANOTHER VEHICLE CUT IN FRONT. CONSUMER APPLIED BRAKES BUT HIT OTHER VEHICLE ON RIGHT FRONT. UPON IMPACT WITH OTHER VEHICLE, AIR BAGS DEPLOYED. DRIVER WAS JAMMED IN SEAT, AND UNABLE TO GET OUT. VEHICLE FILLED WITH SMOKE AN POWDER SUBSTANCE WHICH CAUSED DRIVER'S EYES AND THROAT TO BE IRRITATED.
NHTSA complaint #894949 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 114,000 milesNorfolk, VA1 injured
AIR BAGS
WHILE AT A COMPLETE STOP ON A CITY STREET BEHIND A CITY BUS WHICH WAS LOADING PASSENGERS WITH NO COLLISION OR CONTACT, THE PASSENGER SIDE AIRBAG DEPLOYED. THE AIRBAG CAUSED BURNS TO THE PASSENGER'S HAND AND BOTH KNEES. IT ALSO CAUSED DEEP CONTUSIONS ON THE LEFT KNEE, CAUSING DIFFICULTIES WITH WALKING.
NHTSA complaint #11204263 — an unverified report by a vehicle owner.
at 119,000 milesPhiladelphia, PA
ENGINE
TL* THE CONTACT OWNS A 1996 BUICK LESABRE. THE VEHICLE WAS TAKEN FOR A TUNE-UP WHERE IT WAS DIAGNOSED THAT THE VALVE COVER GASKETS, UPPER INTAKE MANIFOLD, AND THE OIL PAN GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.
NHTSA complaint #10824228 — an unverified report by a vehicle owner.
at 116,000 milesST Louis, MO
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1996 BUICK LESABRE. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED THREE TIMES. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATELY FAILURE MILEAGE WAS 116,000.
NHTSA complaint #10731069 — an unverified report by a vehicle owner.
Philadelphia, PA
EXTERIOR LIGHTING
HAD TO REMOVE DOME LIGHT BULBS BEAUSE IT DOESNT TURN OFF, THE LIGHTS ON THE REAR ST TIMES AND I'V JUST BOUGHT A SECOND BATTERY 3 DAYS AGO BECAUSE THE LIGHTING PROBLEM CAUES THEM TO BURN OUT. SOMETIMES THE LIGHTS WILL FADE OUT. MST TIME IT DOESNT AND I CAN'T TURN THEM OFF MANUALLY EITHER. JUST FOUND OUT ABOUT THE RECALLS ON THIS VEHICLE.
NHTSA complaint #10644183 — an unverified report by a vehicle owner.
Philadelphia, PA
ELECTRICAL SYSTEM
HAD TO REMOVE DOME LIGHT BULBS BEAUSE IT DOESNT TURN OFF, THE LIGHTS ON THE REAR ST TIMES AND I'V JUST BOUGHT A SECOND BATTERY 3 DAYS AGO BECAUSE THE LIGHTING PROBLEM CAUES THEM TO BURN OUT. SOMETIMES THE LIGHTS WILL FADE OUT. MST TIME IT DOESNT AND I CAN'T TURN THEM OFF MANUALLY EITHER. JUST FOUND OUT ABOUT THE RECALLS ON THIS VEHICLE.
NHTSA complaint #10644183 — an unverified report by a vehicle owner.
at 108,000 milesAurora, IL
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 1996 BUICK LESABRE. THE CONTACT STATED THAT THE COURTESY LIGHTS WOULD ILLUMINATE AT ANY TIME EVEN WHEN THE VEHICLE WAS TURNED OFF. THE VEHICLE WOULD ALSO EXHIBIT A CHIMING NOISE, CAUSING THE BATTERY TO DRAIN. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS ALSO CONTACTED AND DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 108,000.
NHTSA complaint #10422642 — an unverified report by a vehicle owner.
at 140,000 milesSwartz Creek, MI
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 1996 BUICK LESABRE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, HE HEARD A LOUD CLUNKING NOISE, THE ENGINE DROPPED, AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP, WHERE THEY DIAGNOSED THAT THE ENGINE CRADLE AND BUSHING WERE CORRODED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 140,000.
NHTSA complaint #10422504 — an unverified report by a vehicle owner.
at 150,000 milesPalm Beach Shores, FL
STRUCTURE:FRAME AND MEMBERS
THE SUBFRAME RUSTED AND DROPED OUT OF THE CAR, CAUSING THE CAR TO LOSE STEERING AND SENDING IT INTO ONCOMING TRAFFIC .
NHTSA complaint #10411918 — an unverified report by a vehicle owner.
at 116,700 milesJohnstown, PA
STRUCTURE
1. WHILE DRIVING A BUICK LESABRE ON DRY, SMOOTH, HARD-SURFACE ROAD... IN AN INSTANT... 2. ALL STEERING CONTROL WAS LOST. VEHICLE WAS BROUGHT TO A STOP WITH BRAKES. NO DEATH, NO INJURY, NO ADDITIONAL DAMAGE 3. THE ENGINE CRADLE BOLTS WERE FOUND BROKEN... THIS ALLOWED THE STEERING MECHANISM TO BECOME DISCONNECTED.... THE BOLTS WERE REPLACED, THE MECHANISM WAS CONNECTED, AND THE VEHICLE WAS RETURNED TO SERVICE 4. I CONTACTED THE PEOPLE AT BUICK 25 MAY.... AFTER FOUR DAYS OF DELAYS, THEY INFORMED ME OF THEIR DISINTEREST IN THIS CRITICAL FAILURE, REGARDLESS OF IT'S CERTAINTY TO RESULT IN FATALITIES.... PLEASE DISSEMINATE AN IMMEDIATE ALERT/RECALL/NOTICE/OTHER FYI..... YOUR FORM IS ENTITLED 'COMPLAINT'..... UNDERSTAND THIS IS AN OBJECTIVE, FACTUAL REPORT, NOT A COMPLAINT.
NHTSA complaint #10335454 — an unverified report by a vehicle owner.
at 90,000 milesDothan, AL
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 1996 BUICK LESABRE. UPON STARTING THE VEHICLE, THE CONTACT COULD HEAR THE VEHICLE BACK FIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE REPAIRS WERE MADE TO STOP AN EVAPORATOR LEAK. THE REPAIR DID NOT STOP THE VEHICLE FROM BACK FIRING. THE MANUFACTURER STATED THAT BECAUSE THE VEHICLE WAS OLDER THAN 10 YEARS OF AGE, THEY COULD NOT PROVIDE ANY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 98,000.
NHTSA complaint #10320525 — an unverified report by a vehicle owner.
at 130,000 milesGrand Rapids, MI1 injured
AIR BAGS:FRONTAL
WHILE WAITING IN A PARKING LOT LANE FOR A PARKING SPACE TO OPEN, THE DRIVER'S AIRBAG DEPLOYED. I WAS NOT LEANING FORWARD, BUT I WAS LOOKING SLIGHTLY TO THE LEFT. THE BAG JUST HIT ME ON THE RIGHT SIDE FOREHEAD AND COVERED ME IN POWDER. I COULD NOT HEAR OUT OF MY RIGHT EAR, AND STILL CANNOT TODAY.
NHTSA complaint #10298851 — an unverified report by a vehicle owner.
Higbee, MO
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING BACK HOME FROM A FRIENDS HOUSE AND HAD THE CAR PARKED IN MY DRIVE WAY AND IT WAS LEFT RUNNING AND IT WAS IN PARK THEN I WENT OUT TO LEAVE AND THE CAR WAS RUNNING FOR ABOUT 3 MIN SITTING THERE AND I PUT IT INTO REVERSE AND IT WOULD NOT MOVE NO MATTER WHAT SO I TRIED ALL THE GEARS IT WOULDN'T WORK SO I SHUT OFF THE CAR LET IT SIT FOR ABOUT 5 MIN AND STARTED IT UP THEN PUT IT INTO REVERSE AGAIN AND IT DID THEN I DROVE ABOUT 50-100 FT AND IT FELT LIKE IT WAS SLIPPING AND THEN JUST THE OTHER DAY I WENT OUT TO START IT AND IT WAS STILL IN PARK AND IT SOUNDS LIKE A POWERSTEERING PUMP WITH NO FLUID AND IT SOUNDS LIKE A BIG NEST OF BEES AND I CHECKED THE FLUID LEVEL AND THE FLUID WAS BURNT AND THERE WAS DEBRIS IN THE FLUID SO THE CAR DON'T WORK. SO MY FAMILY HAD TO GO BUY A NEW CAR WHEN WE ARE BROKE AND NOW I HAVE NO WAY TO GET TO WORK. THERE WAS NOTHING DONE TO RESOLVE THE FAILURE YET IM GOING TO GO BUY A NEW TRANSMISSION.
NHTSA complaint #10296923 — an unverified report by a vehicle owner.
at 114,000 milesBristol, CT
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 1996 BUICK LESABRE. WHILE DRIVING DOWN A HILL AT AN UNKNOWN SPEED, THE BRAKE INDICATOR ILLUMINATED AND MADE A CONSTANT BEEPING NOISE. THE CONTACT PARKED THE VEHICLE AND HAD AAA TOW IT TO THE DEALER. SHE PURCHASED THE VEHICLE FROM THE DEALER IN SEPTEMBER OF 2008 AND NOW SHE NEEDS NEW BRAKES. WITHIN TWO HOURS, THE VEHICLE WAS REPAIRED AT THE COST OF $400. SHE WAS VERY SKEPTICAL OF THE REPAIRS AND TOOK THE VEHICLE TO A PRIVATE MECHANIC. SHE WAS INFORMED THAT THE BRAKE LINES WERE CLOGGED. THE REPAIR WOULD COST $500. THE FAILURE MILEAGE WAS 114,000. 4/01/09 *NJ UPDATED 04/09/09.
NHTSA complaint #10262031 — an unverified report by a vehicle owner.
at 60,000 milesHempstead, NYCrash
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1996 BUICK LESABRE. ONE YEAR AGO, THE BRAKES FAILED TO RESPOND ON THE VEHICLE WHILE LEAVING THE DRIVEWAY. THE VEHICLE DID NOT STOP AND STRUCK ANOTHER ONE OF THE CONTACT'S VEHICLES. THERE WERE NO INJURIES. HE INSPECTED THE VEHICLE AND NOTICED THAT THE BRAKE LINE WAS SPLIT IN HALF DUE TO CORROSION. THE CONTACT REMOVED THE LINES AND INSTALLED NEW ONES. RECENTLY, THE BRAKES FAILED TO FUNCTION AGAIN. THE DRIVER STRUCK THE CURB AT 10 MPH IN ORDER TO STOP THE VEHICLE. IT WAS DISCOVERED THAT THE FRONT BRAKE LINE WAS SEVERELY CORRODED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND THE CONTACT MADE THE REPAIRS HIMSELF. HE HAS NOT YET NOTIFIED THE MANUFACTURER. THE CURRENT MILEAGE WAS 65,000 AND FAILURE MILEAGE WAS APPROXIMATELY 60,000.
NHTSA complaint #10259696 — an unverified report by a vehicle owner.
at 227,000 milesHampton, VA
ENGINE AND ENGINE COOLING
1996 BUICK LESABRE CUSTOM SUDDENLY STARTED SMOKING,OVERHEATED AND SHUT OFF ON INTERSTATE AT 60 MPH. OWNER HAD CAR TOWED AND CHECKED BY MECHANIC. CRACKED MANIFOLD LEAKING COOLANT WAS THE CAUSE, ENGINE BLOWN IS DIAGNOSIS.
NHTSA complaint #10252288 — an unverified report by a vehicle owner.
at 102,000 milesFrankfort, IN
STRUCTURE:FRAME AND MEMBERS
THE GROMMETS AND/OR WASHERS THAT HOLD UP THE ENGINE FRAME CRADLE RUSTED OUT AND ALLOWED THIS PART TO DROP THROUGH THE RETAINING BOLTS, ONCE THIS HAPPENED THERE WAS A TOTAL LOSS OF STEERING. HAD I BEEN DRIVING ON THE INTERSTATE OR 60 MPH ON A STATE HIGHWAY THIS WOULD HAVE TURNED INTO A VERY SERIOUS ACCIDENT. I WAS SITTING AT A STOPLIGHT AND THE MOMENT I ACCELERATED I HEARD A VERY LOUD METALLIC THUD/SOUND, WHICH I ASSUME WAS THE CRADLE DROPPING DOWN. I'M AMAZED THAT THIS ALL HAPPENED WITH ZERO WARNING THAT THEY WERE ANY ISSUES WITH THE STEERING. THERE WAS NEVER ANY INDICATION THAT THIS WAS GOING TO HAPPEN, MEANING NO LOOSENESS, NO VIBRATION, NO SENSORY CHANGES IN HOW THE STEERING FELT BUT ALL IN A MATTER OF 2 SECONDS, A LOUD NOISE AND THEN I COULDN'T STEER OR GUIDE THE CAR. I HIT THE BRAKES BECAUSE I WAS TRYING TO TURN RIGHT AND THE CAR WAS MOVING LEFT SO I SLAMMED ON THE BRAKES TO AVOID HITTING ONCOMING TRAFFIC. I LIVE IN THE MIDWEST AND I BELIEVE THAT THE CORROSION WAS ADVANCED DUE TO ALL THE SALT THAT IS PLACED ON THE ROADS TO MELT THE ICE/SNOW DURING THE WINTER MONTHS. I'M WRITING THIS IN HOPE THAT OTHERS WILL BE NOTIFIED AND POSSIBLY HAVE THE CONDITION OF THEIR CRADLES CHECKED OUT TO AVOID LOSING THEIR STEERING.
NHTSA complaint #10241173 — an unverified report by a vehicle owner.
at 102,000 milesFrankfort, IN
STEERING
THE GROMMETS AND/OR WASHERS THAT HOLD UP THE ENGINE FRAME CRADLE RUSTED OUT AND ALLOWED THIS PART TO DROP THROUGH THE RETAINING BOLTS, ONCE THIS HAPPENED THERE WAS A TOTAL LOSS OF STEERING. HAD I BEEN DRIVING ON THE INTERSTATE OR 60 MPH ON A STATE HIGHWAY THIS WOULD HAVE TURNED INTO A VERY SERIOUS ACCIDENT. I WAS SITTING AT A STOPLIGHT AND THE MOMENT I ACCELERATED I HEARD A VERY LOUD METALLIC THUD/SOUND, WHICH I ASSUME WAS THE CRADLE DROPPING DOWN. I'M AMAZED THAT THIS ALL HAPPENED WITH ZERO WARNING THAT THEY WERE ANY ISSUES WITH THE STEERING. THERE WAS NEVER ANY INDICATION THAT THIS WAS GOING TO HAPPEN, MEANING NO LOOSENESS, NO VIBRATION, NO SENSORY CHANGES IN HOW THE STEERING FELT BUT ALL IN A MATTER OF 2 SECONDS, A LOUD NOISE AND THEN I COULDN'T STEER OR GUIDE THE CAR. I HIT THE BRAKES BECAUSE I WAS TRYING TO TURN RIGHT AND THE CAR WAS MOVING LEFT SO I SLAMMED ON THE BRAKES TO AVOID HITTING ONCOMING TRAFFIC. I LIVE IN THE MIDWEST AND I BELIEVE THAT THE CORROSION WAS ADVANCED DUE TO ALL THE SALT THAT IS PLACED ON THE ROADS TO MELT THE ICE/SNOW DURING THE WINTER MONTHS. I'M WRITING THIS IN HOPE THAT OTHERS WILL BE NOTIFIED AND POSSIBLY HAVE THE CONDITION OF THEIR CRADLES CHECKED OUT TO AVOID LOSING THEIR STEERING.
NHTSA complaint #10241173 — an unverified report by a vehicle owner.
at 35,000 milesWoodland, CA
ELECTRICAL SYSTEM:HORN
TL*THE CONTACT OWNS A 1996 BUICK LESABRE. THE HORN WOULD NOT STOP BLOWING FOR 50 MILES AFTER THE KEY WAS INSERTED INTO THE DOOR LOCK. THE DEALER STATED THAT THE FAILURE WAS ELECTRICAL AND THE REMOTE KEY NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THE HORN WAS BLOWING WHEN THE CONTACT ARRIVED AND THEY WERE UNABLE TO REPROGRAM THE REMOTE KEY; HOWEVER, THE HORN STOPPED BLOWING. THE CONTACT REQUESTED THE OLD REMOTE KEY SINCE IT WAS UNABLE TO BE REPROGRAMMED. APPROXIMATELY ONE WEEK LATER, THE HORN BEGAN BLOWING AGAIN INTERMITTENTLY. WHILE DRIVING APPROXIMATELY 40 MPH, THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE DEALER STATED THAT THERE WAS NO VIN INFORMATION IN THEIR DATABASE. THE VIN WAS CONFIRMED WITH THE CONTACT, BUT APPEARS TO BE INVALID. THE ENGINE SIZE AND POWERTRAIN WERE UNAVAILABLE. THE FAILURE MILEAGE WAS 35,000 AND CURRENT MILEAGE WAS 83,000.
NHTSA complaint #10223871 — an unverified report by a vehicle owner.
at 70,620 milesNiagra, WICrash
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 1996 BUICK LESABRE. WHILE DRIVING 25 MPH, THE CONTACT STRUCK A POTHOLE AND LOST CONTROL OF THE VEHICLE. HE NOTICED THAT THE FOUR REAR WASHERS WERE RUSTED, WHICH CAUSED THE ENGINE AND TRANSAXLE FRAME TO DETACH FROM THE VEHICLE. AS OF OCTOBER 24, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE CONTACT REPLACED FOUR UPPER AND LOWER WASHERS AND ISOLATORS, IN ADDITION TO FOUR BOLTS. THE FAILURE MILEAGE WAS 70,620 AND CURRENT MILEAGE WAS 70,670. UPDATED 12/07/07
NHTSA complaint #10206800 — an unverified report by a vehicle owner.
at 119,000 milesChillicophe, IL
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* - THE CONTACT HAS A 1996 BUICK LESABRE WHICH HAS A HOLE IN THE UPPER INTAKE MANIFOLD. THE GENERAL MOTORS DEALER STATED THAT THERE WAS NO RECALL ON THE VEHICLE. HE THEN CALLED THE BUICK DEALER WHO CONCERURED. THE CONTACT FOUND RECALL 96V116000 ON THE NHTSA WEBSITE.
NHTSA complaint #10177695 — an unverified report by a vehicle owner.
Woodland, CA
ELECTRICAL SYSTEM
1996 BUICK LESABRE ALARM SYSTEM GOES OFF WHEN THE CAR IS TURNED ON. CONSUMER WOULD LIKE LIST OF RECALLS. *KB
NHTSA complaint #10169073 — an unverified report by a vehicle owner.
at 49,000 milesWhite OAK, PA
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
THERE ARE TWO RECALLS ON YOUR SITE RELATED TO MY VEHICLE. TWO DEALERS TELL ME THERE ARE NO RECALLS ON MY CAR. EVEN THOUGH THERE IS ONE CAMPAIGN STICKER LOCATED UNDER THE HOOD. I HAVE A BUICK LASABRE 1996 IT BACK FIRES WHEN STARTING. CAN YOU CHECK AND SEE IF THE TWO YOU LIST ARE ASSSOCEATED WITH MY VEHICLE.
NHTSA complaint #10160413 — an unverified report by a vehicle owner.
THERE ARE TWO RECALLS ON YOUR SITE RELATED TO MY VEHICLE. TWO DEALERS TELL ME THERE ARE NO RECALLS ON MY CAR. EVEN THOUGH THERE IS ONE CAMPAIGN STICKER LOCATED UNDER THE HOOD. I HAVE A BUICK LASABRE 1996 IT BACK FIRES WHEN STARTING. CAN YOU CHECK AND SEE IF THE TWO YOU LIST ARE ASSSOCEATED WITH MY VEHICLE.
NHTSA complaint #10160413 — an unverified report by a vehicle owner.
at 70,000 milesBedford, IN
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
VEHICLE FAILED TO STOP DUE TO A LOSS OF BRAKE FLUID. INSPECTION REVEALED STEEL BRAKE TUBES SEVERELY RUSTED ONLY IN THE AREA OF THE LEAK. LEAK LOCATION IS DIRECTLY BELOW ABS HYDRAULIC CONTROL UNIT IN THE LEFT FRONT OF THE ENGINE COMPARTMENT. ALL FOUR OUTPUT LINES FROM THE ABS SYSTEM TO THE WHEEL WERE AFFECTED. THE BALANCE OF THE BRAKE LINES ON THIS VEHICLE EXHIBIT A NORMAL LEVEL OF CORROSION.
NHTSA complaint #10141990 — an unverified report by a vehicle owner.
at 75,000 milesSterling Heights, MI
STRUCTURE:FRAME AND MEMBERS
DT: THE MOUNTS ON THE ENGINE CRADLE BROKE AND DROPPED AND STEERING DISENGAGED. THE RACK AND PINION FELL WITHIN THE ENGINE. OWNER WAS IN A PARKING LOT DRIVING WHEN THIS HAPPENED. THE SPEED WAS BETWEEN 5-10 MPH. THERE WERE NO PRIOR PROBLEMS WITH THE VEHICLE. THE MANUFACTURER SAID THAT THE OWNER WILL NOT BE GETTING ANY HELP RESOLVING THIS PROBLEM TODAY. THIS HAPPENED ON JULY 20, 2005. THERE WERE NO INJURIES. THE 4 REAR MOUNTS ON THE ENGINE CRADLE BROKE. THE OWNER WAS HAVING THIS REPAIRED EVENTUALLY. THE INFORMATION PROVIDED BY THE CONSUMER WAS WHAT HE THOUGHT WAS RELEVANT TO THE COMPLAINT. ALL THE INFORMATION COLLECTED IS WHAT THE OWNER OF THE VEHICLE HAS WISH TO PROVIDE. THE OWNER WAS ON THE PHONE WITH BUICK CUSTOMER SERVICE AND THEY CONTACTED THE OWNERS DEALER AND TOLD THE OWNER THAT THEY WOULD NOT SEND ANYONE TO THE OWNERS HOME TO EXAMINE THE DAMAGE.
NHTSA complaint #10129532 — an unverified report by a vehicle owner.