31 of the 514 complaints about the 1997 Buick Lesabre are about the glass, mirrors and wipers — 6% of everything reported for this model year. Half of the failures with a mileage on record happened before 103,000 miles.
31
Complaints
2
Crashes
0
Fires
1
Injuries
Filed with NHTSA, in their own words.
VISIBILITY/WIPER
THE SUB FRAME BUSHING IS COMPLETELY ROTTED. DAY IT WAS SOLD TO ME PASSED INSPECTION BUT ON CAR FAX IT FAILED SAFETY INSPECTION? IT CRACKS AND CREAKS WHEN TURNING LEFT.
NHTSA complaint #10859934 — an unverified report by a vehicle owner.
VISIBILITY
CAR CLOUDED UP. OBSTRUCTING VISION. MECHANIC REPLACED HEATER CORE WITH GM PART. SAME THING HAPPENED IN DAYS. REPLACED WITH ANOTHER...SAME THING HAPPENED AGAIN. SUPPLIER TO MECHANIC INDICATED A COMMON FAULT WITH THAT PART. A THIRD PART (AFTERMARKET) HAS BEEN INSTALLED. IF THESE GM PARTS WERE KNOWN BY SUPPLIER TO BE FAULTY, WHY HAVE THEY NOT BEEN RECALLED AND WHY DID HE NOT INFORM MECHANIC BEFORE THE INSTALLATION? MECHANIC HAS INSTALLED PART THREE TIMES, AND ONLY BEEN PAID ONCE. I WAS ALMOST IN AN ACCIDENT, HIT A CURB TO AVOID BEING HIT. AND LOST A PERFECTLY GOOD TIRE AS A RESULT OF LOSS OF VISIBILITY. I HAVE NO COMPLAINT WITH THE ORIGINAL PART...THE CAR HAS HIGH MILEAGE (BUICK LESABE, 1997,) JUST THE TWO REPLACEMENT PARTS THAT WERE PRESSURE TESTED AND FAILED WITHIN DAYS OF USAGE.
NHTSA complaint #10254703 — an unverified report by a vehicle owner.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT: CONSUMER OWNS A 1997 BUICK LESABRE. CONSUMER WAS DRIVING WHEN VEHICLE SHUT OFF. SHE WAS ABLE TO COAST A LITTLE BUT NOT ENOUGH TO GET COMPLETELY OUT OF TRAFFIC. SHE WAS STUCK IN VEHICLE BECAUSE EVERYTHING ON VEHICLE SHUT DOWN DUE TO THE GROUND CABLE COMING LOOSE, NOT LOOSE FROM THE MOTOR BLOCK. VEHICLE HAS BEEN WORKED ON, SHE DID NO FEEL THAT CABLE COMING LOOSE WAS DUE TO A DEFECT. SHE WAS MORE CONCERNED THAT WHEN VEHICLE LOST POWER SHE WAS STUCK IN VEHICLE WITH NO WAY TO ESCAPE. THE DOOR LOCKED AND POWER WINDOWS DID NOT WORK. THE BIGGEST CONCERN WAS THAT THERE WAS NO MANUAL LOCK THAT COULD BE USED TO UNLOCK THE DOOR WHEN POWER FAILED. SHE WAS STUCK IN VEHICLE WITH VEHICLE IN THE ROAD AND IN DANGER OF ONCOMING TRAFFIC. SHE STAYED IN VEHICLE ONE HOUR ON A VERY HOT DAY UNTIL SHE WAS ABLE TO CONTACT A FRIEND ON CELL PHONE, AND HE CAME TO HELP HER.
NHTSA complaint #10132637 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS HAVE TO WORK ON HIGH SPEED FOR A WHILE BEFORE THEY CAN OPERATE ON NORMAL SPEED. VEHICLE BEEN TO DEALER ON FOUR OCCASIONS, AND PROBLEM STILL OCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.
NHTSA complaint #8017677 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD
FRONT WINDSHIELD LEAKS WATER, DEALER HAS NOT BEEN CONTACTED. PLEASE PROVIDE ANY FURTHER INFORMATION.
NHTSA complaint #8006165 — an unverified report by a vehicle owner.
VISIBILITY:REARVIEW MIRRORS/DEVICES
THERE IS A BAR IN THE FRONT WINDOWS, THIS BAR REQUIRES MOUNTING OF THE REAR VIEW MIRROR IN A FOWARD POSITION, WHICH CONSUMER BELIEVES IS TOO CLOSE TO THE DRIVER, WHICH CREATES A BLIND SPOT FOR THE DRIVER.
NHTSA complaint #562541 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS FAIL AND WILL NOT WORK ON DELAY WHEN TURNED ON.
NHTSA complaint #722280 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS CONTINUALLY FAILING, SEVERAL REPAIR ATTEMPTS HOWEVER CONTINUED TO EXPERIENCE INTERMITTENT FAILURE. MJS
NHTSA complaint #548906 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS OCCSAIONALLY FAIL TO OPERATE AT LOW SPEED OR SINGLE SWIPE MODE DUE TO WIPER STICKING ON WINDSHIELD AND MOTOR HORSEPOWER/TORQUE INSUFFICIENT TO BREAK "SEAL."
NHTSA complaint #711631 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPER UNIT REPLACED DUE TO FAILURE.
NHTSA complaint #607293 — an unverified report by a vehicle owner.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW SWITCH FAILED. MJS
NHTSA complaint #547494 — an unverified report by a vehicle owner.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REMOTE TRANSMITTER FAILED. MJS
NHTSA complaint #547494 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
HEATER BLOWER MOTOR FAILED. NLM
NHTSA complaint #606314 — an unverified report by a vehicle owner.
VISIBILITY:GLASS, SIDE/REAR
WINDOW INOPERATIVE.
NHTSA complaint #607437 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS DO NOT WORK PROPERLY ON HIGH, OBSTUCTING VIEW OF THE DRIVER. THE DEALER HAS BEEN NOTIFIED.
NHTSA complaint #841020 — an unverified report by a vehicle owner.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REMOTE KEYLESS ENTRY FAILED ON TWO OCCASIONS. MJS
NHTSA complaint #608041 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
VENTILLATION SYSTEM FAILS AT FULL CAPACITY.
NHTSA complaint #607049 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS WILL NOT OPERATE IN THE WASH/MIST/DELAY OR LOW SPEED MODE UNTIL THEY ARE SWITCHED TO HIGH SPEED MODE.AFTER THE WINDSHIELD WIPERS AR EPLACED IN THE HIGH SPEED MODE THE OTHER MODES WILL OPERATE CORRECTLY. ALSO, INTERMITTENT HOWLING SOUND WHEN BRAKES ARE USED.
NHTSA complaint #538488 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER
FRONT HEADLIGHT LENSES TAKE IN WATER. THEY WERE REPLACED IN JUNE 1998; HOWEVER, THE NEW LENSES ALSO SHOW SIGNS OF TAKING IN WATER.
NHTSA complaint #538488 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
VEHICLE OMITS FUMES AND ORDOR FROM VENTILLATION SYSTEM CAUSING OCCUPANT TO BECOME ILL.
NHTSA complaint #543132 — an unverified report by a vehicle owner.
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
REARVIEW MIRROR, WHILE DRIVING, IS LOOSE AND TILTS VERY OFTEN. NEEDS TO BE ADJUSTED, IT WILL DANGLE, GO BACK AND FORTH, IT IS STILL ATTACHED TO THE WIRE AND SWINGS. CAN EVENTUALLY HIT THE DRIVER IN THE HEAD. DEALER CONTACTED AND CANNOT REPAIR THE MIRROR. ACCIDENT OCCURRED AND MIRROR HIT WINDSHIELD,AND THE WINDSHIELD WAS SHATTERED.
NHTSA complaint #827580 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER
WHEN USING THE WINDSHIELD WIPER FLUID THE BLADES DO NOT MOVE, MAKING IT HARD TO SEE OUT AHEAD ON THE ROAD. DEALER CAN'T FIX PROBLEM. *AK *SLC
NHTSA complaint #824590 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER
EVERY NOW AND THEN WHEN TURNING ON THE WINDSHIELD WIPERS THEY DO NOT COME ON. REPORTED TO DEALER IN SEPTEMBER OF 97. DEALER NOT ABLE TO DUPLICATE THE PROBLEM. IN MARCH THE CIRCUIT BOARD WAS REPLACED, BUT THE PROLBEM STILL CONTINUED. VEHICLE TAKEN TO DEALER AGAIN ON MAY 8TH. DEALER COULD NOT DETECT THE PROBLEM WITH VEHICLE.
NHTSA complaint #823493 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
BLOWER MOTOR FAILED.
NHTSA complaint #604301 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND THE AIRBAGS DID NOT DEPLOY. THE WINDSHIELD BROKE AND THE GLASS FLEW IN THE DRIVER'S FACE. THE MANUFACTURER HAS BEEN NOTIFIED.
NHTSA complaint #822591 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD
WINDSHIELD IS VERY DIFFICULT TO SEE THROUGH DUE TO REFLECTION OF THE DASH FROM INSIDE VEHICLE.
NHTSA complaint #528244 — an unverified report by a vehicle owner.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW MOTOR FAILED
NHTSA complaint #606070 — an unverified report by a vehicle owner.
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
OUTSIDE REAR VIEW MIRRORS ARE VERY SMALL, CAUSING BLIND SPOTS.
NHTSA complaint #520485 — an unverified report by a vehicle owner.
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
CONSUMER COMPLAINS THAT OUTSIDE REAR VIEW MIRROR POSITIONED TOO FAR BACK, CAUSING LOSS OF VISIBILITY.
NHTSA complaint #519438 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPER SYSTEM MUST BE USED ON A REGULAR BASIS OTHERWISE WHEN USED CERTAIN FEATURES SUCH AS THE 'DELAY' FEATURE WILL NOT WORK.
NHTSA complaint #517139 — an unverified report by a vehicle owner.