CPSC: THE HEATED SEAT IN MY VEHICLE HAS BURNED A HOLE THROUGH THE SEAT.*DT THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED BUT, DID NOT OFFER ANY ASSISTANCE.
NHTSA complaint #11207793 — an unverified report by a vehicle owner.
CAR PARKED IN HOME DRIVEWAY UNOCCUPIED, SITTING STILL, RUNNING TO WARM UP IN VERY COLD AMBIENT AIR TEMPERATURE (5 DEGREES F. SIDE AIR BAGS ON PASSENGER AND DRIVER SIDE SIMULTANEOUSLY DEPLOYED DAMAGING THE SEATS AND INTERIOR TRIM.
NHTSA complaint #10936226 — an unverified report by a vehicle owner.
DRIVING HOME FROM WORK DURING MY 20 MINUTE COMMUTE DURING THE WINTER, I HAD THE SEAT HEATER ON IN THE DRIVERS SEAT. IT FELT UNUSUALLY WARM BUT I WAS EXTREMELY COLD AND LEFT IT ON. AS I WAS GETTING OUT OF THE CAR MY HUSBAND ASKED "WHAT'S THAT SMELL"? HE LOOKED AT THE SEAT AND THERE WAS A QUARTER SIZE SINGE HOLE WHERE THE HEATER COIL BURNED THROUGH THE LEATHER, HE THEN TURNED ME AROUND AND LOOKED AT THE BACK OF MY WOOL COAT- THERE WAS A CORRESPONDING HOLE IN THE NEW WOOL COAT THAT I HAD JUST BOUGHT. I AM ASKING FOR THE REPLACEMENT FOR THE COAT- $180.
NHTSA complaint #10764673 — an unverified report by a vehicle owner.
DRIVER, AGE 82, ON WAY TO DR. OFFICE IN ELMORE, OH WHEN THE BACK OF DRIVER'S SEAT. THE BACK OF DRIVER'S SEAT STARTED SMOKING AND BURNED A HOLE THROUGH THE LEATHER AND A HOLE IN THE DRIVER'S COAT THAT SHE WAS WEARING. IT WAS A VERY COLD DAY, WITH WIND CHILL BELOW ZERO. THE HEATED SEAT HAD BEEN ON FOR APPROXIMATELY 1 (ONE) MILE.
NHTSA complaint #10676198 — an unverified report by a vehicle owner.
VEHICLE DESCRIBED IN EXCELLENT CONDITION & WAS STOPPED BEHIND OTHER STOPPED TRAFFIC AT A CONTINUOUS RED TRAFFIC SIGNAL. FULL SIZE COMMERCIAL VAN FAILS TO STOP WHILE TRAVELING OVER 35MPH AND HITS (VEH DES. ABOVE), FROM BEHIND SENDING SAME VEHICLE INTO ANOTHER. THE AIR BAGS FAILED TO DEPLOY. SEAT BELTS FAILED TO HOLD FRONT RIGHT PASSENGER, FAILED TO HOLD PASSENGER IN POSITION. THIS CAUSED ADULT HER TO BE QUICKLY TRUSTED FORWARD INTO DASH & THEN SLAMMED BACK INTO HEAD REST OF SEAT, THEN SUDDENLY THRUSTED UNDER SEATBELT AND INTO THE DASH BOARD AND ENDING UNDER THE VEHICLE DASHBOARD. BODY REPAIR IN EXCESS OF $4000. FRAME WAS TWISTED/BENT & BOTH VEHICLE REAR DOORS WOULD NOT CLOSE AFTER INCIDENT. DRIVER SEAT WAS KNOCKED OFF TRACK AND WOULD NOT STAY IN A LOCKED POSITION AFTER INCIDENT. SERIOUS INJURIES & SEVERE DISABLING CONDITIONS OCCOURED SINCE THIS INCIDENT. PLEASE SEARCH FOR ANY INFORMATION TO HELP SHED LIGHT INTO THIS INCIDENT ON 11-18-2009.
NHTSA complaint #10614872 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2001 BUICK LESABRE. THE CONTACT STATED THAT THE DRIVER'S SEAT IMMEDIATELY BECAME ABNORMALLY HOT WHEN THE SEAT WARMER WAS ACTIVATED. THE TEMPERATURE BEGAN TO DECREASE AND THEN THE SEAT WARMER SHUT OFF; HOWEVER, THE HEAT SEAT INDICATOR REMAINED ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE DEALER STATED THAT THE DRIVER SIDE HEAT REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DRIVER SIDE HEAT REGULATOR WAS REPAIRED ON SIX DIFFERENT OCCASIONS. THE FAILURE MILEAGE WAS 67,055.
NHTSA complaint #10607769 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 BUICK LESABRE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THERE WAS A BURNING ODOR IN THE VEHICLE. TWO HOURS LATER, THE CONTACT DISCOVERED A BURNED HOLE ON THE REAR OF THE FRONT DRIVER'S SEAT. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHERE THE VEHICLE WAS DIAGNOSED AS THE WIRES FROM THE HEATED SEAT WARMER BEING FAULTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 120,000. UPDATED 4/2/12 *CN THE CONSUMER STATED THE VEHICLE HAS BEEN REPAIRED. 04/16/12
NHTSA complaint #10449119 — an unverified report by a vehicle owner.
THIS CAR BEGAN TO SHOW SIGNS OF FRONT END WOBBLE A FEW MONTHS AGO. THIS MEANS IT FEELS LIKE THE WHEELS SHAKE FROM SIDE TO SIDE MOSTLY WHEN ACCELERATING FROM 30 TO 45 MPH. I TOOK IT TO THE DEALER ABOUT A MONTH AGO BUT HE SAID HE ONLY FELT IT ONE TIME WHILE DRIVING IT SEVERAL BLOCKS AROUND THE DEALERSHIP NEIGHBORHOOD. I TOOK IT TO FIRESTONE IMMEDIATELY AFTER I LEFT THE DEALERSHIP AND THEY BALANCED THE BRIDGESTONE TIRES AND THE WOBBLE SEEMED TO BE LESSENED. I THEN TOOK IT HOME AND REPLACED THE REAR ROTORS AND BRAKE PADS AS THEY SEEMS TO VIBRATE WHEN WE PUT THE PARKING BRAKE ON WHILE DRIVING. THIS SEEMED TO HELP SMOOTH IT OUT AT THE TIME. THIS IS MY WIFE'S CAR SO SHE DRIVES IT AND IN LESS THAN A MONTH SHE SAID IT IS WOBBLING AGAIN. I DROVE IT AGAIN TONIGHT AND IT IS MUCH WORSE THAN BEFORE SO I BELIEVE THERE IS SOMETHING SERIOUSLY WRONG WITH THIS SUSPENSION. THIS CAR HAS BEEN UNDER A WARRANTY FROM WARRANTY WAREHOUSE FOR THE PAST SEVEN YEARS AND WE HAVE HAD SOME REPAIRS MADE AT THE DEALER AND EACH TIME WE ASK THEM TO CHECK THE FRONT END AS IT MADE GRINDING NOISES AND NEVER SEEMED TO HANDLE AS IT SHOULD. EACH TIME THE DEALER SAID IT WAS OK. THIS APPEARS TO BE A PROBLEM WITH MANY REPORTS ON THE INTERNET REGARDING FRONT END ISSUES WITH BUICK LESABRES. WE ALSO HAD THE DRIVERS SIDE SEAT REPAIRED UNDER WARRANTY AND IT HAS NOT WORKED PROPERLY SINCE IT WAS REPAIRED. WE HAVE HAD IT BACK FOR THIS ISSUE AT LEAST THREE TIMES. UPDATED 10/4/11 *CN UPDATED 10/31/11 *BF
NHTSA complaint #10425821 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 BUICK LESABRE. THE CONTACT STATED THAT THE PASSENGER SIDE HEATED SEAT WOULD OVERHEAT. THE MANUFACTURER WAS CONTACTED BUT NO ASSISTANCE WAS OFFERED. THE FAILURE AND CURRENT MILEAGE WAS 63,000. UPDATED 05/04/11 *BF THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THEY REFUSED TO INSPECT THE VEHICLE WITHOUT THE CONSUMER FIRST PAYING A NON-REFUNDABLE CHARGE OF $55 TO $100.
NHTSA complaint #10386353 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2001 BUICK LESABRE. THE CONTACT STATED THAT WHILE THE PASSENGER SIDE HEATED SEAT WAS ACTIVE, HE SMELLED SMOKE AND NOTICED THAT THE SEAT HAD CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. THE CONTACT CALLED NEITHER THE DEALER NOR THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
NHTSA complaint #10378070 — an unverified report by a vehicle owner.
MY DAUGHTER TURNED ON THE CAR AND MOVED THE DRIVER'S SEAT FORWARD. SHE SMELLED SMOKE AND GOT OUT OF THE CAR. THE CAR FILLED WITH SMOKE AND A FIRE BROKE OUT UNDER THE SEAT. THE FIRE DEPARTMENT CAME AND EXTINGUISHED THE FIRE. THE FIRE DESTROYED THE COMPUTER AND ELECTRICAL SYSTEM IN THE VEHICLE.
NHTSA complaint #10249402 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2001 BUICK LESABRE. THE CONTACT STATED THAT A HOLE WAS BURNED IN THE DRIVER SIDE SEAT THE SIZE OF A DIME. HE THEN NOTICED THAT THE PANTS HE WORE THAT NIGHT HAD A HOLE THE SIZE OF A PENCIL ERASER. THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED THAT THE HEATING ELEMENT SHORTED OUT IN THE HEATED SEAT. THE CONTACT NO LONGER USES THE HEATED SEAT FUNCTION. THE VEHICLE HAS NOT BEEN REPAIRED BECAUSE IT IS OVER THE MILEAGE FOR THE WARRANTY. THE CURRENT MILEAGE WAS 120,000 AND FAILURE MILEAGE WAS 108,000. THE CONSUMER STATED THE DEALER CONTACTED HIM TO LET HIM KNOW THEY RECEIVED THE LETTER HOWEVER DUE TO THE FACT OF THE AGE AND MILEAGE ON THE VEHICLE THEY WOULD NOT BE ABLE TO ASSIST IN THE REPAIRS. THE CONSUMER STATED THAT THE SEATS WERE REPAIRED BUT NOT THE HEATING ELEMENT. THE CONSUMER STATED FEELS SHOULD BE REIMBURSED FOR DEFECT. UPDATED 09/18/07
NHTSA complaint #10200875 — an unverified report by a vehicle owner.
THE FRONT MOUNTING BRACKET NEAREST TO THE DOOR, FOR THE DRIVERS POWER SEAT FRACTURED AROUND THE MOUNTING BOLT. THIS ALLOWED THE SEAT TO ROTATE BACKWARD.
NHTSA complaint #10172183 — an unverified report by a vehicle owner.
AUTOMATIC TRANSMISSION FAILED AT 65000 MILES AFTER HAVING ALREADY BEEN REPAIRED ONCE. INITIALLY EXTENDED WARRANTY COMPANY TRIED TO BLAME ME FOR THE FAILURE BUT AFTER DEALER DISASSEMBLED TRANSMISSION FOR INSPECTION IT WAS COVERED. ALSO, HAVE HAD NUMEROUS PROBLEMS WITH LIGHTS ON THE DASHBOARD, RADIO AND STEERING WHEEL CONSTANTLY FAILING, 2 WINDOWS HAVE FAILED IN THE OPEN POSITION, THE DRIVERS SIDE HEATED SEAT STOPPED WORKING AT 50,000 MILES. THE ONLY THING THAT HAS NOT BEEN FIXED IS THE HEATED SEAT. DEALER SAYS IT COSTS TOO MUCH TO FIX. I BOUGHT THE BEST EXTENDED WARRANTY THE DEALER OFFERED AND STILL HAVE TO FIGHT TO GET THINGS FIXED. THIS IS THE LAST TIME I BUY AMERICAN.
NHTSA complaint #10156455 — an unverified report by a vehicle owner.
2002 BUICK LESABRE. VIN [XXX]. VIBRATION IN STEERING WHEEL, FLOOR, AND HARD SURFACES OF INTERIOR, AT SPEEDS STARTING AT 60 MPH. THE TIRES HAVE BEEN REPLACED TWICE. REDESIGNED UPPER CONTROL WERE INSTALLED. NONE OF THESE HAVE CORRECTED THE PROBLEM. ON 7/25/2003 THE BUICK SERVICE CONDUCTED A ROAR TEST WITH AN ELECTRONIC VIBRATION ANALYZER AND FOUND READINGS OF 02 TO 03 HERTZ. THE "STANDARD" SHOULD BE BELOW 07. WHY WOULD THEY DO ALL THE PREVIOUS WORK IF THEY COULD OF DONE THIS TEST EARLIER AND SAVED A LOT OF MONEY. I BELIEVE THEY MADE THIS STANDARD TO AVOID FIXING THE PROBLEM. I FOUND 4 BUICK TSB'S ( #00310007A, 10/01/01,#000310007B, 06/01/02, #000310007C, 08/01/02,AND #000310007D, 03/01/03) TAT REFER TO A VIBRATION PROBLEM. I HAVE CONTACTED BUICK BY LETTER AND TELEPHONE ( SERVICE REQUEST #1-238363526, AUGUST, 2004). I FILED A COMPLAINT (AND LOST) WITH THE BBB [XXX]. I FEEL THAT BUICK HAS STONEWALLED ME BY REFUSING TO PROVIDE ME WITH THE "LUXURY" CAR I PAID FOR.*AK THERE IS A THUMP/POPPING SOUND FELT IN THE LEFT FRONT AND RIGHT FRONT SEAT AT SHOULDER HEIGHT AS IF SHIFTS FORWARD WHEN COMING TO A STOP. DEALERSHIP TRIED TO LUBE BUT NO CHANGE. REPLACED BEARING MOUNT SHIELD STRUT AND SEAT TO ELIMINATE NOISE. PASSENGER SIDE SEAT BACK SUPPORT PUSHES INTO LOWER BACK OF PASSENGER WHEN COMING TO A STOP. PASSENGER SEAT BACK HORIZONTAL SUPPORT REPLACED. *TT UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10100239 — an unverified report by a vehicle owner.
ON THE DATE POSTED BELOW I WAS INVOLVED IN A THREE VEHICLE ACCIDENT. I WAS AT A COMPLETE STOP ABOUT 10 FEET BEHIND A BLAZER WHEN I WAS STRUCK IN THE REAR AT APPROXIMATELY 65 MPH. WHEN I AWOKE I FOUND MYSELF TO BE IN THE BACK SEAT PASSENGER SIDE WITH MY HEAD IN THE REAR WINDOW. I WAS A FULLY RESTRAINED DRIVER PRIOR TO THE ACCIDENT AND THE STRAPS OF THE BELTS WERE FOUND WRAPPED AROUND MY FEET. THE BACK OF THE DRIVERS SEAT HAD BROKEN AND THEREFORE I WAS THROWN FROM THE FRONT TO THE BACK OF THE VEHICLE. THE CAR WAS A TOTAL LOSS.
NHTSA complaint #10098717 — an unverified report by a vehicle owner.
THE FRONT HEAD RESTS FAILED TO LOCK IN PLACE. THE CONSUMER HAD AN ACCIDENT WHILE DRIVING APPROXIMATELY 35 MPH, THE HEAD REST HAD FALLEN DOWN, THE CONSUMER WAS INJURED. *JB
NHTSA complaint #10097045 — an unverified report by a vehicle owner.
WHILE DRIVING DASH LIGHTS ILLUMINATED INTERMITTENTLY. THE AIR BAG LIGHT ILLUMINATED MORE THAN ANY OTHER LIGHT. ALSO, THE DRIVER'S SIDE BACK OF SEAT LAID AUTOMATICALLY ON ITS OWN. THIS INCIDENT HAPPENED WHILE THE CONSUMER WAS DRIVING. UPON HAVING A FULL TANK OF GAS, THE METER WOULD READ EMPTY. THE VEHICLE WAS TAKEN TO THE DEALER. THE CONSUMER WAS TOLD THAT THERE WAS AN ELECTRICAL PROBLEM. *AK THERE WAS A NOISE IN THE DASH, THE FUEL GAUGE WOULD JUMP TO EMPTY, THE SPEEDOMETER WOULD GO TO ZERO, THE HEADLIGHT WOULD GO DIM WHEN THE WEATHER WAS RAINY, THERE WAS A RUMBLE IN THE LEFT FRONT END, A SHIMMY WHEN THE BRAKES WERE APPLIED AND WHEN RAINING, THE DASH LIGHT WOULD GO FROM BRIGHT TO DIM THE AIR BAG LIGHT WAS INTERMITTENT, THE RADIO WOULD CUT OUT, THE DRIVER'S SEAT WAS INOPERATIVE, THE TRANSMISSION WOULD SLIP INTO OVERDRIVE ON SLIGHT ACCELERATION, THE AUTOMATIC DOORS WERE INOPERATIVE, THE CRUISE CONTROL WAS INOPERATIVE, THERE WERE INTERMITTENT LOSS OF HEAT WOULD START BLOWING COLD AIR, THE OIL PRESSURE LIGHT WOULD COME ON WHILE THE FUEL GAUGE MILEAGE WOULD NOT STAY ON, THE ELECTRICAL REMOTE WAS INOPERATIVE, AND THERE WAS A LEAK IN THE ENGINE.
NHTSA complaint #10091959 — an unverified report by a vehicle owner.
SEPT.3,2004 MY WIFE AND I BOUGHT A 2004 BUICK LASABRE NEW,.WITH ABOUT 90 MILES ON THE CAR AT INTERSTATE SPEED I NOTICED THE CAR HAD A SLIGHT VIBERATION AND A SLIGHT PULLING TO THE RIGHT,THE DRIVERS SEAT AS WELL AS THE PASSENGER SEAT ALSO BECAME VARY UNCOMFORTABLE,I FELT LIKE I WAS FIGHTING THE CAR THE WHOLE TRIP TO FLA.THE FUTHER WE DROVE THE WORSE ALL PROBLEMS GOT,WE GOT AS FAR AS DAYTONA BEACH,FL. WHEN THESE CONDITIONS GOT SO BAD I STOPPED THE TRIP AND CALLED ROADSIDE ASST.AFTER TALKING TO THE DEALERIN FLORIDA (NOT THE SELLING DEALER) I WAS INFORMED THAT THE RIGHT FRONT AND LEFT REAR TIRES WHERE OUT OF SPEC, AND ALL TIRES WHERE OUT OF BALANCE,WHEN I AS IF THE TIRES WHERE REPLACED THEY SAID NO,REASON WAS THEY CLAIMED THAT THE TIRE MAKER WAS ON STRIKE AND THEY WOULD NOT REPLACE THE TIRES BUT SAID THEY DID BALANCE ALL 4 TIRES,THEY SAID THAT WOULD TAKE CARE OF THE VIBERATION,BUT THEY DIDN'T KNOW WHY THE CAR WAS PULLING SO HARD TO THE RIGHT ALL THE TIME,WHEN I ASK THE DEALER IF THERE WAS A CHANCE OF THE TIRES BRAKING UP ON MY TRIP BACK TO KY, I WAS TOLD 50/50 .ON THE WAY BACK HOME NOT ONLY THESE PROBLEMS GOT WORSE BUT THEN THE DRIVERS SEAT BROKE,THEN THE FRONT PASSENGER SEAT BROKE,THESE NEW PROBLEMS HAPPENED BEFORE WE EVER GOT TO THE FLORIDA STATE LINE,AFTER A LONG PAINFULL TRIP HOME LEAVING ME AND MY WIFE WITH BAD PAIN IN BOTH LEGS FROM THE KNEE DOWN (AND PAIN STILL EXSISTING) I TOOK THE BUICK BACK TO THE DEALER WHERE I BOUGHT IT AND TRADED IT IN ON ANOTHER CAR (NOT BUICK) EVEN AFTER I TOLD THE DEALER ABOUT HOW UNSAFE THIS CAR WAS TO DRIVE I STILL HAD TO TAKE A 5,000.LOSS TO GET RID OF IT.THIS CAR IS AGAIN FOR SALE AT THE DEALER, BETWEEN EVANSVILLE IN,AND OWENSBORO KY THIS CAR IS SILVER LAST 5 NUMBERS OF THE VIN IS 66948 DO NOT THIS CAR NEVER SHOULD HAVE PASSED QUALITY CONTROL AND GOT OUT OF THE FACTORY,BUICK HAS NOT REPLIED TO MY COMPLAINT,THEY HAVE ALSO NOT OFFERED TO PAY FOR OUR TRIP INTERUPTION OR OUR PAIN AND SUFFERING.
NHTSA complaint #10090743 — an unverified report by a vehicle owner.