17 of the
355 complaints about the 1997 Buick Park Avenue are about the
glass, mirrors and wipers — 5% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
78,000 miles.
A
17
Complaints
0
Crashes
0
Fires
0
Injuries
Exactly what failed
Power Window Devices AND Controls
741.2%
Windshield Wiper/Washer
317.6%
Windshield
211.8%
Defroster/Defogger/Hvac System
15.9%
Fan/Motor
15.9%
Rearview Mirrors/Devices
15.9%
Motor
15.9%
Motor
15.9%
What owners said
Filed with NHTSA, in their own words.
at 105,000 milesSioux City, IA
VISIBILITY:WINDSHIELD WIPER/WASHER
DT: THE WINDSHIELD WIPERS QUIT IN THE MIDDLE OF THE WINDSHIELD, AND WOULD NOT GO BACK DOWN. THE FUSE WAS CHECKED AND IT WAS NOT THE PROBLEM. THE DEALERSHIP WILL CHARGE THE CONSUMER TO LOOK THE PROBLEM. THE WINDSHIELD WIPERS WORKED SOMETIMES. THE DEFECT WAS THOUGHT TO BE IN THE WINDSHIELD WIPER CIRCUIT BOARD. *AK BUICK WAS AWARE OF THE PROBLEM DUE TO THE FACT THAT A RECALL WAS SET FOR THE 2001 MAKE/MODEL. *SC
NHTSA complaint #10124881 — an unverified report by a vehicle owner.
Fort Stewart, GA
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE A/C WILL TURN ON AGAIN AFTER I TURN IT OFF. THE RADIO WILL SHIFT TO CASSETTE AND BACK WHILE DISPLAYING E33. DRIVERS WINDOW WILL COME DOWN UNEVENLY AND GET WEDGED. THE ALTERNATER WENT OUT AND THE BOTTOM BOLT STRIPPED DURING REMOVAL. THERE IS A LURCH SOMETIMES DURING SHIFTING.
NHTSA complaint #10069116 — an unverified report by a vehicle owner.
at 72,000 milesHoldrege, NE
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE HEATER IN THE SEAT QUIT WORKING. A NEW ONE WAS INSTALLED AND IT DOESN'T HEAT UP CORRECTLY. THE MOTOR IN THE WINDOW FAILED. THE ROTORS/BRAKES WERE WARPED. THE STEREO FAILED. THE WINDOW WILL NOT ROLL UP CORRECTLY DESPITE A NEW ONE BEING PUT IN. THE STARTER IS DRAGGING. SOME OF THIS WAS COVERED UNDER THE SMART CHOICE EXTENDED WARRANTY. HOWEVER SOME OF THE REPAIRS ARE STILL NEEDED AND I STILL HAVE TIME REMAINING ON MY SMART CHOICE WARRRANTY BUT THEY HAVE WENT BANKRUPT AND MY DEALER SAYS THE WARRANTY IS NO LONGER VALID AND I WILL HAVE TO PAY FOR ANY REPAIRS DONE.
NHTSA complaint #10070934 — an unverified report by a vehicle owner.
at 84,000 milesToronto, UN
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY NUMBER ONE PROBLEM WITH THIS CAR IS THE PLASTIC INTAKE MANIFOLD FAILED UNDER NORMAL USE. THIS ALLOWED COOLANT TO MIX WITH THE OIL WHILE I WAS DRIVING ON THE HIGHWAY IN HEAVY TRAFFIC. THE RESULT WAS THAT THE MAIN BEARINGS WERE DESTROYED AND I HAD TO BUY A NEW ENGINE. (I HAVE THE ORIGINAL PLASTIC INTAKE MANIFOLD IN MY POSSESSION.) THE PROBLEM IS THAT THE PLASTIC INTAKE MANIFOLD CAN NOT WITHSTAND THE HEAT GENERATED BY THE EGR VALVE AND EVENTUALLY SUFFERS FROM THERMAL FATIGUE AT THE EGR AND STRESS RELAXATION AROUND THE FLANGE OF THE MANIFOLD. I NOTIFIED GM OF THE PROBLEM IN WRITING AND THEY OFFERED ME $800 COMPENSATION FOR MY $5,000.00 PROBLEM. THEY TOLD ME THAT MY ENGINE WAS PROBABLY ON ITS LAST LEGS. I TOLD THEM THAT THE CAR HAS BEEN BABIED AND OFFERED UP RESULTS OF THE MANDATORY EMISSIONS TEST THAT THE CAR UNDERWENT NOT 3 WEEKS PRIOR TO FAILURE AS PROOF THAT THE CAR WAS IN GOOD RUNNING ORDER. (IN TORONTO, ALL VEHICLE OWNERS MUST SUBMIT THEIR CARS FOR EMISSIONS TESTING EVERY 2 YEARS. THE CAR IS MEASURED FOR HYDRO CARBON OUTPUT, NOX OUTPUT, CO, AND CO2. IF THE ENGINE HAD BEEN MALFUNCTIONING, IT WOULD HAVE BEEN QUALIFIED.) THIS PROBLEM WOULD NOT HAVE OCCURRED IF GM DIDN'T SWITCH FROM ALUMINUM TO PLASTIC. OTHER PROBLEMS WITH THE CAR INCLUDE A REAR WINDOW DEFOGGER THAT CAUGHT ON FIRE, - 3'RD ALTERNATOR, 2ND BATTERY , A SECURITY SYSTEM THAT SOUNDS WHILE DRIVING DOWN THE STREET, WATER IN THE TRUNK (SEVERAL ATTEMPT TO REPAIR, ENDED UP DRILLING A HOLE IN THE TRUNK), FAILED AC COMPRESSOR, FAILED HEATED SEAT, SEVERAL INSTRUMENT CONTROL LIGHT BULBS HAVE BURNED OUT AND CAN NOT BE REPLACED, YOU HAVE TO REPLACE THE ENTIRE INSTRUMENT. THE REAR BRAKE ROTORS THAT WARP EVERY 35,000 KM. - FUEL GAUGE THAT DOESN'T WORK BELOW A QUARTER TANK. IF YOU WOULD LIKE COPIES OF CORRESPONDENCE SENT TO GM, LET ME KNOW. REGARDS DOUG WEBB 13 BRUMELL AVENUE TORONTO, ONTARIO M6S 4G3 DOUG.WEBB@SYMPATICO.CA 905-238-0007 EX. 2624 (DAYTIME)
NHTSA complaint #10071333 — an unverified report by a vehicle owner.
at 60,000 milesRussiaville, IN
VISIBILITY:WINDSHIELD WIPER/WASHER
WHILE DRIVING WINDSHIELD WIPERS QUIT WORKING. WHEN THIS OCCURRED DRIVER VISIBILITY WAS REDUCED.
NHTSA complaint #10034308 — an unverified report by a vehicle owner.
Lowville, NY
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
DEFROSTER VENTS FOR WINDSHIELD AND SIDE WINDOWS FAIL TO WORK PROPERLY, THIS CAUSES DRIVER TO HAVE POOR VISIBILITY WHILE DRIVING.*AK DEALER HAS ATTEMPTED TO REPAIR, HOWEVER PROBLEM STILL EXISTS, CONSUMER STATES ON ONE OCCASION THE HEAT CONTROL FAILED COMPLETELY, AFTER SHUTTING OFF THE VEHICLE AND RESTARTING THE HEAT WORKED. *SLC
NHTSA complaint #8007297 — an unverified report by a vehicle owner.
Laingsburg, MI
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ELECTRICAL CONTROL BOX IN FRONT PASSENGER DOOR SHORTED OUT, CAUSING A FAILURE IN POWER WINDOWS/LOCKS/MIRRORS. A PRIVATE MECHANIC REPAIRED THIS DEFECT. *AK POWER DOOR LOCK CONTROL MODULE WAS REPLACED. THE FRONT DOOR, EXPRESS MODULE, AND PIG TAIL WERE REPLACED.
NHTSA complaint #889852 — an unverified report by a vehicle owner.
Crooksville, OH
VISIBILITY:REARVIEW MIRRORS/DEVICES
ODOMETER FOUND TO BE BROKEN
NHTSA complaint #9000209 — an unverified report by a vehicle owner.
NHTSA complaint #9000209 — an unverified report by a vehicle owner.
North Hills, CA
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER'S DOOR WINDOW AND LOCK SWITCHES REPLACED, BROKEN PLASTIC SEPARATED AND FELL INSIDE DOOR PANEL. MJS
NHTSA complaint #549915 — an unverified report by a vehicle owner.
Sepulveda, CA
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER WINDOW SWITCH CLUSTER FAILED. YH
NHTSA complaint #549949 — an unverified report by a vehicle owner.
Sherwood, AR
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
WINDSHIELD WIPER MOTOR FAILED. NLM
NHTSA complaint #549153 — an unverified report by a vehicle owner.
Sherwood, AR
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPER MOTOR FAILED. NLM
NHTSA complaint #549153 — an unverified report by a vehicle owner.
Sherwood, AR
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPER MOTOR FAILED. NLM
NHTSA complaint #549153 — an unverified report by a vehicle owner.
Melbourne, FL
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REMOTE ENTRY KEY SYSTEM WORKS POORLY DUE TO DESIGN, THE ALARMS AND OPENING DEVICES ARE ACTIVATED VERY EASILY WHEN REMOTE IS IN POCKET, RESULTING IN ACCIDENTAL ENGAGEMENT. MJS
NHTSA complaint #545920 — an unverified report by a vehicle owner.
Joplin, MO
VISIBILITY:WINDSHIELD
WHEN FILLING GAS TANK AND REACHES FULL CAPACITY, IT KICKS OFF THE AUTOMATIC NOZZLE AND GASOLINE WILL SPILL ONTO VEHICLE AND GROUND. IN ADDITION, WINDSHIELD HAD TO BE REPLACED DUE TO A VISUAL DEFECT IN THE DRIVER'S AREA. THE REPLACEMENT WINDHSHIELD CAUSES A DOUBLE IMAGE AND IS VERY DISTRACTING.
NHTSA complaint #523853 — an unverified report by a vehicle owner.
ST. Simons Island, GA
VISIBILITY:WINDSHIELD
OWNER STATES WHILE DRIVING VEHICLE THERE IS A REFLECTION IN WINDSHIELD COMING FROM THE DASHBOARD THAT OBSTRUCTS VIEW.
NHTSA complaint #807939 — an unverified report by a vehicle owner.