STRUCTURE:BODY
This vehicle has significant rust damage on the frame located on the driver's side of the vehicle the rust has gone through the frame causing it to be unsafe.
NHTSA complaint #11657596 — an unverified report by a vehicle owner.
37 of the 341 complaints filed about the Buick Terraza are about the body and structure — 11% of everything owners reported. The worst model year for it is 2005.
37
Complaints
11%
Share of all complaints
0
Crashes
0
Fires
STRUCTURE:BODY
This vehicle has significant rust damage on the frame located on the driver's side of the vehicle the rust has gone through the frame causing it to be unsafe.
NHTSA complaint #11657596 — an unverified report by a vehicle owner.
STRUCTURE:BODY
POWER SLIDING DOOR ALARM WILL SOUND GOING DOWN THE ROAD SAYING THE DOOR IS AJAR EVEN WHEN DOOR IS LOCKED CLOSED
NHTSA complaint #11089110 — an unverified report by a vehicle owner.
STRUCTURE:BODY
DURING CRUISE ON HIGHWAY (I-95 IN FLORIDA) WHILE ON VACATION THE LEFT REAR POWER SLIDING DOOR BECAME UNLATCHED AND WARNING CHIMES SOUNDED REPEATEDLY AND INTERIOR LIGHTS ILLUMINATED, THIS OCCURRED SEVERAL TIMES AGAIN ON THIS TRIP THERE WAS AN INVESTIGATION BY THE NHTSA IN 2008 REPORT #EA07019 WHICH DETERMINED NO DEFECT WAS PRESENT WHICH WOULD REQUIRE A RECALL. I BEG TO DIFFER WITH THAT ASSESSMENT THERE MOST CERTAINLY IS A PROBLEM HERE, GM ISSUED TSB #07-08-007 AND #07-08-007 A-D WHICH TELLS DEALERSHIPS HOW TO REPAIR THIS PROBLEM. PLEASE LOOK INTO THIS MATTER AGAIN IT IS VERY UNSETTLING TO HAVE MY KIDS RIDING IN THE REAR AND HAVING A DOOR UNLATCH AT HIGHWAY SPEEDS THANK YOU FOR YOUR TIME AND CONSIDERATION.
NHTSA complaint #10650921 — an unverified report by a vehicle owner.
STRUCTURE
DURING CRUISE ON HIGHWAY (I-95 IN FLORIDA) WHILE ON VACATION THE LEFT REAR POWER SLIDING DOOR BECAME UNLATCHED AND WARNING CHIMES SOUNDED REPEATEDLY AND INTERIOR LIGHTS ILLUMINATED, THIS OCCURRED SEVERAL TIMES AGAIN ON THIS TRIP THERE WAS AN INVESTIGATION BY THE NHTSA IN 2008 REPORT #EA07019 WHICH DETERMINED NO DEFECT WAS PRESENT WHICH WOULD REQUIRE A RECALL. I BEG TO DIFFER WITH THAT ASSESSMENT THERE MOST CERTAINLY IS A PROBLEM HERE, GM ISSUED TSB #07-08-007 AND #07-08-007 A-D WHICH TELLS DEALERSHIPS HOW TO REPAIR THIS PROBLEM. PLEASE LOOK INTO THIS MATTER AGAIN IT IS VERY UNSETTLING TO HAVE MY KIDS RIDING IN THE REAR AND HAVING A DOOR UNLATCH AT HIGHWAY SPEEDS THANK YOU FOR YOUR TIME AND CONSIDERATION.
NHTSA complaint #10650921 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
THE AUTOMATIC SLIDING DOORS WON'T CLOSE. IT OPENS UP AGAIN WHEN THE CLOSING SLIDE DOOR TOUCHES THE FRAME. THIS HAPPENS EVERY A FEW DAYS!! VERY FRUSTRATING. AND I SAW THERE ARE 4 OR 5 SIMILAR COMPLIANT REPORTS ON THIS ALREADY. SO LOOKS LIKE IT DOES HAPPENS ON A NUMBER OF VEHICLES ALREADY, NOT AN ISOLATED INCIDENT.
NHTSA complaint #10621165 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
IN 2013 HAD MY PASSENGER SLIDER DOOR FIXED FOR NOT OPENING HALF THE TIME OR IT WOULD JUST OPEN. I TOOK IT IN AND GOT IT FIX COST ME 800.00 AND THE SAME DAY GOT IT FIXED THE DRIVER DOOR DID THE SAME THING AND THE DEALER FINALLY GOT IT TO SHUT BUT STILL HAVING PROBLEMS WITH IT OPENING ALL MY IT SELF AND THEN WE HAVE A HARD TIME GETTING IT TO CLOSE. I SEEN ALOT OF COMPLAINTS ABOUT THESE DOORS JUST WONDERING IF ANY PROBLEMS ARE WITH A RECALL.
NHTSA complaint #10584749 — an unverified report by a vehicle owner.
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TL* THE CONTACT OWNS A 2006 BUICK TERRAZA. THE CONTACT STATED THAT THE SLIDING DOORS WOULD OPEN INDEPENDENTLY WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WOULD LUNGE FORWARD AND SUDDENLY ACCELERATE. IN ADDITION, THE CONTACT MENTIONED THAT THE ABS AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 72,000.
NHTSA complaint #10487314 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
MY PASSENGER DOORS WILL NOT LOCK ALSO DOOR OPEN WHY DRIVING AND MY T/C COME ON WHY DRIVING 55 TO 60 MILES A HOUR ITS FEELS LIKE U ON BRAKES SLOW DOWN.
NHTSA complaint #10481328 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
SLIDING SIDE DOORS WILL NOT CLOSE AND LOCK, WILL OPEN WHEN DRIVING DOWN THE ROAD, AT RED LIGHT , NIGHT TIMES LIGHTS DIM AND ALARM GOES OFF ,NOTHING LIGHTS UP ON DASH , DRAINS BATT- IN SHOP 4 OR 5 X"S WHEN TALKED TO CORP. OFFICE ABOUT THE DANGER OF GRANDKIDS IN BACK, STATED DUE TO LIVING IN FLORIDA, BEING WET, THERE IS NOTHING THEY CAN DUE. SO UNTIL SOMEONE GETS HURT OR DIES, IT IS MORE OR LESS OH WELL... BY THE WAY STILL UNDER WARR. DEALER STATED THE SAME THING... YES I HAVE ALL PAPERWORK TO THIS, PUT IN SHOP NOT EVEN ONE WEEK AFTER BOUGHT WITH SMOKING UNDER HOOD.
NHTSA complaint #10472416 — an unverified report by a vehicle owner.
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 BUICK TERRAZA CXL. WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER SIDE AUTOMATIC SLIDING DOOR OPENED ERRONEOUSLY. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD TO SECURE THE DOOR. THE FAILURE ALSO RECURRED AT DIFFERENT TIMES WHILE THE VEHICLE WAS PARKED. THE SLIDING POWER DOOR CABLE WAS DISCONNECTED AND THE DOOR WAS MANUALLY ENGAGED IN ORDER TO ENTER OR EXIT THE VEHICLE. THERE WAS AN OPEN AND CLOSED INVESTIGATION RELATED TO THE DEFECT PERTAINING TO A 2007 CHEVROLET UPLANDER. THE NHTSA ACTION NUMBER WAS EA07019 ((STRUCTURE; LATCHES/LOCKS/LINKAGES: DOORS: LATCH). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT PLANNED TO NOTIFY THE MANUFACTURER OF THE PROBLEM. THE APPROXIMATE MILEAGE WAS 60,000. UPDATED 4/2/12 *CN AS OF 03/22/12 THE VEHICLE WAS REPAIRED.
NHTSA complaint #10450894 — an unverified report by a vehicle owner.
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TL* THE CONTACT OWNS A 2006 BUICK TERRAZA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SLIDING DOOR WOULD UNLOCK AND OPEN WITHOUT WARNING WHILE THE VEHICLE WAS IN MOTION. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 40,000.
NHTSA complaint #10448024 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
WHILE DRIVING DOWN THE ROAD THE REAR DOOR ALARM STARTED SOUNDING AND THE REAR POWER SLIDING DOOR BEGAN TO OPEN. PULLED THE CAR OVER SHUT THE DOOR AND LOCKED IT.
NHTSA complaint #10439669 — an unverified report by a vehicle owner.
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 BUICK TERRAZA. THE CONTACT STATED THAT THE SLIDING SIDE DOORS WERE MALFUNCTIONING. THE CONTACT MENTIONED THAT SHE WAS UNABLE TO TURN OFF THE WARNING CHIMES AND THE DOORS WOULD RANDOMLY OPEN WITHOUT WARNING. AT TIMES, THE DOORS COULD NOT BE OPENED AT ALL. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 38,000.
NHTSA complaint #10437515 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
2007 BUICK TERRAZA. CONSUMER STATES THE RIGHT SIDE AUTOMATIC SLIDING DOOR CLOSES AND POPS OPEN WITHOUT HUMAN INTERACTION *TGW THE CONSUMER STATED SHE HAS BEEN TO THREE DIFFERENT DEALERSHIPS AND VARIOUS COMPONENTS WERE REPLACED. HOWEVER, THE PROBLEM IS STILL ONGOING.
NHTSA complaint #10435737 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
FOR MONTHS, ALMOST 8 NOW, I HAVE BEEN TO THE DEALERSHIP NUMEROUS TIMES TO HAVE MY 2005 BUICK TERRAZA SERVICED FOR PROBLEMS WITH THE SLIDING DOORS. I HAVE HAD THE LATCH SYSTEM REPLACED ON THE PASSENGER SIDE SLIDING DOOR BECAUSE THE DOOR WOULD NOT SHUT AND WOULD CONTINUE TO DING. LESS THAN 8 MONTHS LATER I HAD THE ENTIRE POWER DOOR MODULE AND DOOR CONTACTS REPLACED ON THE PASSENGER SIDE SLIDING DOOR. I ALSO HAD THE CONTACTS REPLACED ON THE DRIVERS SIDE SLIDING DOOR, AND NOT EVEN 2 WEEKS AFTER BEING REPAIRED THE DRIVERS SIDE SLIDING DOOR WOULD NOT CLOSE AUTOMATICALLY AND WHEN WE MANUALLY CLOSED THE DOOR IT WOULD DING CONSTANTLY, EVEN WHILE DRIVING! SO ANOTHER TRIP INTO THE DEALERSHIP TO HAVE IT LOOKED AT AND IT SEEMS I NEED TO SPEND ANOTHER $600 DOLLARS TO HAVE THE DRIVERS SIDE SLIDING DOOR LATCH SYSTEM COMPLETELY REPLACED, APPARENTLY IT WAS FINE 10 DAYS PRIOR WHEN I BROUGHT INTO THE DEALERSHIP, BUT THE FEW TIMES WE USED THE DOOR CAUSED MAJOR LATCH ISSUES. THIS YEAR ALONE I HAVE SPENT ALMOST $2200 ON THE SLIDING DOORS (NOT INCLUDING THE $600 I WILL BE SPENDING ONCE THE LATCH IS ORDERED AND REPLACED), THE DEALERSHIP LOVES SEEING ME WALK IN BECAUSE I HAVE YET TO SPEND LESS THAN $500 THERE AT A TIME. MY FUELS LINES HAD TO REPLACED WHEN THE VAN WAS LESS THAN 3 YEARS OLD, THAT IS ONLY AFTER THE DEALERSHIP TOLD ME IT WAS A THE FUEL SENSOR THAT NEEDED REPLACING, $375 FOR THAT AND WHEN I GOT THE VAN HOME I HAD TO HAVE IT TOWED BACK TO THE DEALERSHIP BECAUSE, COME TO FIND OUT, IT WAS NEVER THE SENSOR, BUT THE FUELS LINES THAT WERE CORRODED AND NEEDED TO BE REPLACED, NOT COVERED UNDER WARRANTY EITHER, BECAUSE REPLACING FUEL LINES IS CONSIDERED WEAR AND TEAR... YEP AFTER 3 YEARS. I AM WONDERING IF IT IS THE DEALERSHIP I AM TAKING MY VAN TO ,OR THE VAN ITSELF... I THINK ITS A COMBINATION OF BOTH. I AM JUST COMPLETELY FRUSTRATED.
NHTSA complaint #10428681 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
PURCHASED A 2007 BUICK TERRAZA IN 2008 WITH 10000 MILES ON IT. ONE OWNER. NOW I KNOW WHY. I AM ON A FIRST NAME BASIS WITH THE SERVICE DEPARTMENT THAT TRIES TO FIX MY PROBLEMS. THE POWER SLIDING DOORS ARE UNSAFE AND A NIGHTMARE. HAVE STOOD IN POORING RAIN,FREEZING TEMPS,AND SNOW TRYING TO GET A DOOR TO CLOSE. HAS BEEN IN THE SHOP AT LEAST A DOZEN TIMES WHICH ISN'T MUCH FUN WITH 4 KIDS AND 4 CARSEATS.HAVE BEEN STUCK ALONG HIGHWAYS AND INTERSTATES WITH A DOOR THAT WONT CLOSE.NOT SAFE!!!!!! I AM ALSO ON MY 3RD OR 4TH RADIO IN THIS VAN. EVERYTIME IT GOES OUT THE DVD PLAYER WONT WORK SO I HAVE TO TAKE IT BACK AGAIN TO HAVE THIS FIXED.TIME IS WAY PAST DUE FOR A RECALL ON THESE VEHICLES. IF ANYONE KNOWS ANYONE LOOKING FOR A SLIGHTLY USED VEHICLE I HAVE A 2007 TERRAZA FOR SALE...LOL.
NHTSA complaint #10425578 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
REAR SLIDING DOORS WILL NOT REMAIN CLOSED, THEN OPEN WHILE DRIVING AND CONTINUE TO ALARM WHEN CLOSED. I'VE TAKEN IT IN FOR REPAIRS THREE TIMES ON BOTH DOORS, YET, NOW THAT MY WARRANTY IS NO LONGER IN EFFECT, I MUST PAY OUT OF POCKET FOR AN ISSUE THAT IS AN OBVIOUS SAFETY ISSUE GM IS IGNORING. MY GRANDSON'S CAR SEAT SITS BY THOSE DOORS, THANK GOD HASN'T FALLEN OUT!!! I'VE GOOGLED AND HAVE SEEN HUNDREDS OF THE SAME COMPLAINTS IGNORED. WHY IS IT SOMEBODY HAS TO DIE BEFORE THIS PROBLEM IS ADDRESSED?! THERE ARE SEVERAL INCIDENT DATES!!!
NHTSA complaint #10416687 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
REAR SLIDING DOORS WILL NOT REMAIN CLOSED, THEN OPEN WHILE DRIVING AND CONTINUE TO ALARM WHEN CLOSED. I'VE TAKEN IT IN FOR REPAIRS THREE TIMES ON BOTH DOORS, YET, NOW THAT MY WARRANTY IS NO LONGER IN EFFECT, I MUST PAY OUT OF POCKET FOR AN ISSUE THAT IS AN OBVIOUS SAFETY ISSUE GM IS IGNORING. MY GRANDSON'S CAR SEAT SITS BY THOSE DOORS, THANK GOD HE HASN'T FALLEN OUT!!! I'VE GOOGLED AND HAVE SEEN HUNDREDS OF THE SAME COMPLAINTS IGNORED. WHY IS IT SOMEBODY HAS TO DIE BEFORE THIS PROBLEM IS ADDRESSED?! THERE ARE SEVERAL INCIDENT DATES!!!
NHTSA complaint #10416688 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2005 BUICK TERRAZA. THE CONTACT STATED THAT THE PASSENGER SIDE AUTOMATIC SLIDING DOOR WOULD NOT UNLOCK WITH THE KEYLESS SENSOR OR THE BUTTON. THE CONTACT WAS DRIVING WHEN THE SLIDING DOOR OPENED INDEPENDENTLY AND WAS EXTREMELY DIFFICULT TO CLOSE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,308 THE DEALER TRACED THE PROBLEM TO A CIRCUIT. UPDATED 11/28/11
NHTSA complaint #10403847 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
PURCHASED 2007 BUICK TERRAZA, BOTH SLIDING DOORS HAVE HAD ONGOING ISSUES. THE VEHICLE HAS BEEN IN FOR REPAIR MULTIPLE TIMES PER DOOR, AT ONE POINT I WAS TOLD BY THE REPAIR TECHNICIAN, AS I HANDED HIM PIECES OF THE DOOR MOUNTING, THAT IT IS A GOOD THING I DIDN'T OPEN IT ONE MORE TIME AS THE DOOR LIKELY WOULD HAVE FALLEN OFF! I HAVE RETURNED TO MY VEHICLE NUMEROUS TIMES TO FIND ONE OF THE SLIDING DOOR MYSTERIOUSLY OPEN. DUE TO ONGOING NIGHTMARE OF THE DOORS OPENING I AM CAREFUL TO CONFIRM THE DOORS ARE CLOSED AND LOCKED PRIOR TO LEAVING MY VEHICLE, HOWEVER THEY SLIDE OPEN ON THERE OWN FOR NO REASON. THE DOORS OPEN MYSTERIOUSLY WHEN THE CAR IS BEING DRIVEN, ALARMS RING SIGNALLY DOORS ARE AJAR WHEN THEY ARE NOT, AND/OR FAIL TO CLOSE WITH NO CONFIRMED OBSTRUCTION. ONCE I AM ABLE TO "CLOSE THE DOOR" AND DRIVE AWAY THE ODDS ARE 50/50 THAT THE NEXT BUMP I HIT IN THE ROAD THAT DOOR WILL OPEN. LEAVING THE CHOICE TO PULL OVER IN AN UNSAFE LOCATION TO CORRECT OR CONTINUE TO A SAFE LOCATION AND PRAY MY CHILD IN THE MIDDLE SEAT IS SAFE.
NHTSA complaint #10378546 — an unverified report by a vehicle owner.