25 of the
341 complaints filed about the Buick Terraza
are about the suspension —
7% of everything owners reported.
The worst model year for it is 2005.
The contact owns a 2007 Buick Terraza. The contact stated that while driving at an undisclosed speed and driving over a speed bump, there was a clunking sound coming from the rear of the vehicle. There were no warning lights illuminated. The contact stated that while driving at an undisclosed speed, the rear of the vehicle vibrated unexpectedly. There were no warning lights illuminated. The vehicle was taken to a dealer and a mobile dealer, where the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,000.
NHTSA complaint #11716825 — an unverified report by a vehicle owner.
Rear suspension Reported March 19 2020. Campaign # 1ov110000 It sounds terrifying. Like the whole back of the. Back ankle will fall off going down the road. And then. If you have to back up. It sounds worse
NHTSA complaint #11428205 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 BUICK TERRAZA. WHILE DRIVING AT UNKNOWN SPEEDS, AN ABNORMAL CLUNKING SOUND EMITTED FROM UNDER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V110000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,100.
NHTSA complaint #10896025 — an unverified report by a vehicle owner.
THE VEH HAS A NIOSE IN THE REARAFTER START UP, SOMETIMES IT GO AWAY AFTER DRIVING FOR A WHILE BUT IT COME BACK OVER AND OVER AGAIN, I TOOK IT TO THE DEALERSHIP THEY SUGGESTED I REPLACE THE CONTROLLED ARM RIGHT AND LEFT AND REPLACE THE STEERING SENSOR ALONG WITH THE THERMOSTAT AND THIS WILL FIX THE PROBLEM THE COST WILL BE 1,500.00. IS THIS A RECALL PROBLEM.
NHTSA complaint #10823641 — an unverified report by a vehicle owner.
WHILE MAKING A LEFT TURN ONTO ANOTHER STREET AT APPROXIMATELY 12 MPH, THE LEFT REAR BALL JOINT PULLED COMPLETELY UNSEATED. THIS CAUSED THE WHEEL TO NO LONGER SPIN AND PUSHED THE TOP AGAINST THE FRAME CAUSING DAMAGE TO THE FOLLOWING: UPPER CONTROL ARM, UPPER PIVOT BUSHING, AND KNUCKLE ON THE LEFT REAR WHEEL. I DID HAVE THE BALL JOINT REPLACED AND CURRENTLY AM IN NEED OF REPLACING THE BUSHING AND KNUCKLE. ALL IN ALL, THESE REPAIRS WILL HAVE COST ME: BALL JOINT REPLACEMENT AND LABOR APPROXIMATELY 267.00, BUSHING AND KNUCKLE 165.00, AND UPPER CONTROL ARM 65.00, PLUS TOOL RENTALS. LUCKILY I WAS NOT DRIVING ANY FASTER AT THE TIME OF INCIDENT, BUT STILL IT CAUSED LOSS OF FUNCTION AND STEERING BASED ON THAT. THERE IS A RECALL IN CANADA FOR THIS ISSUE BUT HAS NOT BEEN ISSUED IN THE U.S. I'M SERIOUSLY CONSIDERING A LAWSUIT AGAINST GM FOR THIS AS IT IS USED NOT ONLY AS MY WORKING VEHICLE FOR MY JOB, BUT ALSO TO TRANSPORT MY FAMILY.
NHTSA complaint #10744695 — an unverified report by a vehicle owner.
AS WE WERE DRIVING HOME IN MAY OF 2014 THE LEFT FRONT BRAKE GRABBED AS IF I HAD APPLIED THE BRAKE,SINCE THEN WE HAVE HAD BOTH WHEEL BEARINGS REPLACED LOWER BALL JOINTS AND TIE ROD ENDS BUT NOTHING HAS CHANGED. IT HAS GRABBED SEVERAL TIMES SINCE THEN,THIS IS A SERIOUS MATTER THAT SHOULD BE DEALT WITH, I REFUSE TO LET MY WIFE DRIVE THE VAN ESPECIALLY WHEN WE HAVE OUR FIVE CHILDREN WITH US BECAUSE WHEN THIS OCCURS IT JERKS THE TO THE LEFT TOWARDS ONCOMING TRAFFIC.
NHTSA complaint #10676984 — an unverified report by a vehicle owner.
I HAVE HAD NOTHING BUT TROUBLE FROM THE START WITH OUR CAR'S STABILITY SYSTEM. THE BACK END WAS MAKING A TERRIBLE THUMPING AND GRINDING SOUND EVERY TIME I WOULD GO OVER THE SLIGHTEST UNEVEN SURFACES. THERE HAVE BEEN MULTIPLE REPAIRS MADE INCLUDING REPLACING RIGHT REAR BUSHING, REWELDING OF AN UNKNOWN PART ON THE RIGHT REAR AND THE STABILTITY/ABS SYSTEMS REPAIRED MULTIPLE TIMES. YET, THE CAR CONTINUES TO HAVE SUSPENSION PROBLEMS. IT HAS A UNSTABLE, WOBBLY RIDE ESPECIALLY ON THE INTERSTATE. AMONG OTHER THINGS I'VE ALSO HAD A WHEEL SENOR REPLACED. WE BOUGHT A BUICK TERRAZA CONVERSION VAN AND HAVE COME TO FIND OUT THAT THEY HAVE A PROBLEM WITH THE REAR END THAT AFFECTS THE STABILITY OF THE CAR. I CALLED BRAUN MOBILITY ABOUT A RECALL FOR THE SUSPENSION PROBLEMS AND INFORMED THEM OF THE MULTIPLE REPAIRS. SUPERIOR MOBILITY INSPECTED THE CAR AGAIN AND HAS BEEN MY ONGOING CONTACT FOR PROBLEMS WITH THE CAR.THEY REFERRED ME TO BECK AUTO SERVICE WHO HAS DONE MUST OF THE REPAIRS. EARLY ON, SHORTLY AFTER WE PURCHASED THE CAR, THERE WAS SOME SORT OF WIRING PROBLEM THAT CAUSED THE "CHECK ENGINE" LIGHT TO CONTINUALLY COME ON WHICH WAS REPAIRED BY ANDY MOHR GM DEALER. TO ADD INSULT TO INJURY, I'VE HAD TROUBLE LATELY WITH THE VAN NOT WANTING TO START BECAUSE THE KEY WON'T TURN IN THE IGNITION. IN ADDITION, WE'VE HAD ONGOING PROBLEMS WITH THE AUTOMATIC DOORS MALFUNCTIONING; BOTH POWER DOORS ON THE VEHICLE HAVE FAILED TO CLOSE ON SEVERAL OCCASIONS. THE POWER DOOR ON THE DRIVER'S SIDE OCASSIONALLY REQUIRES MULTIPLE ATTEMPTS TO CLOSE AND OFTEN THE DOOR WARNING CHIMES WILL NOT GO OFF, EVEN WHEN THE DOOR IS CLOSED. I AM STILL HAVING SUSPENSION PROBLEMS AND WOULD LIKE TO HAVE A SOLUTION THAT WORKS. THIS VEHICLE IS USED TO TRANSPORT MY DIABLED HUSBAND AND THE ONGOING PROBLEMS HAVE BEEN EXTREMELY FRUSTRATING. THE CAR IS A 2007 BUICK TERRAZA WITH LESS THAN 44,000 MILES!!!
NHTSA complaint #10652970 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 BUICK TERRAZA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SQUEAKING NOISE BEING EMITTED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 10V110000 (SUSPENSION). THE FAILURE MILEAGE WAS 91,000.
NHTSA complaint #10526153 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 BUICK TERRAZA. WHILE DRIVING APPROXIMATELY 50 MPH, THERE WAS A LOUD METAL TO METAL CLUNKING NOISE EMITTING FROM THE REAR OF THE VEHICLE. THE CONTACT CONTINUED TO DRIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE FAILURE WAS RELATED TO THE REAR TRAILING ARM BUSHINGS AND KNUCKLE. THE CONTINUOUS DEFECT EVENTUALLY RESULTED IN PREMATURE WEAR OF THE REAR BRAKES AND ROTORS, WHICH WERE PREVIOUSLY REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 10V110000 (SUSPENSION: REAR). THE VIN WAS NOT INCLUDED IN THE RECALL DEFECT. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED AN INCENTIVE TOWARDS THE PURCHASE OF A NEW VEHICLE. THE CONTACT WAS WAITING UPON A RESPONSE FROM THE DISTRICT MANAGER FOR POSSIBLE ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
NHTSA complaint #10449126 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 BUICK TERRAZA. THE CONTACT STATED THAT THE FUEL GAUGE WOULD READ INACCURATELY, THE AIR BAG WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL AND THE REAR END OF THE VEHICLE WOULD SHAKE INTERMITTENTLY. THE VEHICLE WAS REPAIRED UNDER THE NHTSA CAMPAIGN ID NUMBER: 10V110000 (SUSPENSION:REAR) RECALL, BUT THE FAILURE RECURRED. THE DEALER ALSO REPAIRED THE FUEL GAUGE NEEDLE AND THE EMISSION CONTROL VALVE. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIR TO THE DEFECT. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 30,000.
NHTSA complaint #10430771 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2006 BUICK TERRAZA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, SHE BEGAN TO HEAR NOISES LIKE SOMETHING WAS CRACKING. THE BACK END OF THE VEHICLE STARTED TO SWAY TO LEFT CAUSING HER TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE THEN ROLLED DOWN INTO A DITCH AND LANDED ON ITS SIDE. NO AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. BOTH THE DRIVER AND PASSENGER SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT GARAGE AND WAS AWAITING INVESTIGATION. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 87,560. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10374957 — an unverified report by a vehicle owner.
REAR SHOCKS DO NOT PERFORM CORRECTLY. BRAUN RAISED THE BODY 2" WHEN MAKING THIS AN ENTERVAN. THE REAR SHOCKS NEVER DAMPENED MOVEMENT DURING THE FIRST 2" OF TRAVEL. WHEEL HOP CAUSED THE REAR TIRES TO CUP AND BECOME OUT OF BALANCE. WHEN ROTATED TO THE FRONT DURING NORMAL TIRE ROTATION, THE VAN BECAME VERY DIFFICULT TO STOP AND HANDLE. THIS HAPPENED IN LESS THAN 12,000 MILES. AFTER REPLACING REAR SHOCKS, AND ALL FOUR TIRES AT MY EXPENSE, THE VAN DRIVES SMOOTH AND SAFE WILL NO PROBLEMS STOPPING.
NHTSA complaint #10340806 — an unverified report by a vehicle owner.
DURING RECENT PREVENTIVE MAINTENANCE, OIL CHANGE, TIRE ROTATION, AND INSPECTION. TECHNICIAN REPORTED THAT THE DRIVERS SIDE REAR HUB BEARING WAS FAULTY AND NEEDED REPLACEMENT. FURTHER INVESTIGATION REVEALED THAT THE REAR STABILIZER BAR WAS IMPROPERLY INSTALLED. THE LINK WAS INSTALLED THROUGH THE SPRING AND WAS RESTING ON THE SPRING INSTEAD OF BEING WRAPPED AROUND THE SPRING. THE VEHICLE WAS NEVER IN AN ACCIDENT, HAD NEVER BEEN WORKED ON, OTHER THAT PREVENTIVE MAINTENANCE AND MANUFACTURER RECALLS. WEAR TO BOTH THE SPRING AND THE STABILIZER LINK WERE NOTED. THIS IMPROPER INSTALLATION MUST HAVE HAPPENED AT THE FACTORY.
NHTSA complaint #10319563 — an unverified report by a vehicle owner.
BEFORE 46,000 MILES BOTH FRONT WHEEL BEARINGS ON MY VAN WENT BAD THEY WENT BAD WITHIN 5 MONTHS AND 3,000 MILES OF EACH OTHER. I NOTICED IT BY VERY LOUD NOISES COMING FROM THE FRONT OF MY CAR. I DO NORMAL DRIVING WITH A MIX OF FREEWAY AND AROUND TOWN. THERE WAS NO ACCIDENT, OR INJURIES. DEALER REPLACED WHEEL BEARINGS UNDER FACTORY WARRANTY. THE OLD PARTS ARE NOT AVAILABLE.
NHTSA complaint #10276044 — an unverified report by a vehicle owner.
2006 BUICK TERRAZA WITH GOODYEAR TIRES. EXPERIENCED UNEVEN SCALLOPED WEAR AT 12251 MILES. DEALER COULD FIND NOTHING WRONG TO CAUSE, REPLACED TIRES FOR FREE. ROTATED TIRES EVERY 3,000 MILES FAITHFULLY. ALSO HAD PRESSURE CHECKED WITH EVERY OIL CHANGE. AGAIN, UNEVEN SCALLOPED WEAR AT 32000. DEALER TRIED TO CLAIM MY TIRES WERE ALL UNDERINFLATED BY 10PSI CAUSING WEAR. HOWEVER, ONLY 2 TIRES SHOW WEAR, AND SCALLOPED WEAR PATTERN IS NOT CAUSED BY UNDERINFLATION. DEALER SERVICE DEPT. REFUSED TO ASSIST IN REPAIR OR DETERMINING WHY TIRES ARE FAILING SO EARLY. SERVICE DEPT. MANAGER ALSO DID NOT RETURN PHONE CALLS.
NHTSA complaint #10272826 — an unverified report by a vehicle owner.
THIS IS THE WORST VEHICLE THAT I HAVE EVER OWNED! ALSO, THE FIRST NEW CAR I HAVE EVERY HAD AND I'M EXTREMELY DISAPPOINTED!!!! I HAVE ALWAYS DRIVEN GM CARS AND I CAN'T UNDERSTAND WHY GM DOESN'T RECALL AND OF THE 2005 BUCK TERRAZA'S AND GIVE PEOPLE A REFUND OR A NEW CAR. THIS CAR HAS BEEN IN THE SHOP AT LEAST 30 TIMES SINCE FEB. 2006-MAR 2008. PROBLEMS FROM TIRES, FRONT END PROBLEMS, DOORS, CD/DVD PLAYER, HEATED SEATS, ELECTRICAL, BRAKES, ROTORS, YOU NAME IT, IT'S BEEN DONE. NOW I AM HAVING A SAME PROBLEM THAT I HAD IN MARCH 2007 AND IS HAPPENING AGAIN AND BECAUSE I NO LONGER HAVE A WARRANTY I WILL END UP PAYING FOR IT! I DON'T THINK THIS IS RIGHT. I WISH I COULD JUST GIVE THE VAN BACK AND MAKE THEM GIVE ME SOMETHING ELSE. I HAVE HAD BUICK'S IN THE PAST AND HAVE NEVER! HAD PROBLEMS. I ACTUALLY BOUGHT A BUICK BECAUSE OF THE HIGHER STANDARD, NOW I WISH I WOULD HAVE BOUGHT SOMETHING ELSE.
NHTSA complaint #10261032 — an unverified report by a vehicle owner.
WE HAD BOUGHT A BUICK TERRAZA VAN AND CAME TO FIND OUT THAT THEY HAVE A PROBLEM WITH THE REAR END THAT AFFECTS THE ALIGNMENT, THIS HAS JUST CHEWED THE '!@#$% OUT OF MY TIRES!!!!! SO WE CALLED UP THE CAR DEALER SHIP AND THEIR TRYING TO TELL US THIS ISN'T UNDER WARRANTY ! I THINK IT'S '!@#$% THAT THIS PROBLEM HAS NOT BEEN RECALLED! PLEASE E-MAIL WITH YOUR RESPONSE? KELLY BROOKES
NHTSA complaint #10240028 — an unverified report by a vehicle owner.
TL* - THE CONTACT COMPLAINED ABOUT A VARIETY OF VEHICLE PROBLEMS. FAILURES. THE HEATING AND COOLING SYSTEM DID NOT CONSISTENTLY PROVIDE HEAT OR AIR CONDITIONING. THE CONTACT TOOK THE VEHICLE TO THE DEALER 7 TIMES FOR THE HEATING AND COOLING SYSTEM FAILURE. HOWEVER, SHE STATED THAT SHE HAS HAD PROBLEMS WITH SYSTEM WORKING ON AT LEAST 15 OCCASIONS. THE LAST TIME THAT THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR HEATING AND COOLING FAILURE WAS DECEMBER 27, 2006. THE CONTACT STATED THAT EACH TIME SHE HAS TAKEN THE VEHICLE FOR REPAIR IT WAS REPROGRAMMED. THE REPAIR WORKED FOR A WHILE AND THEN BEGAN FAILING AGAIN. THE CONTACT STATED THAT THE CRANK SEAL WAS LEAKING AND REPLACED 01/02/07. THE CONTACT STATED THAT THE SWAY BARS FOR THE STABILIZERS WERE REPLACED 07/2006. ALL 4 BRAKE ROTORS WERE WARPED AND THEY WERE REPAIRED, BUT NOT REPLACED 07/2006. THE CONTACT STATED THAT ALL FOUR TIRES HAD TO BE REPLACED AT 20,000 MILES BECAUSE THEY WERE ALL CUPPED, AND SHE HAD TO REPLACE ALL FOUR OF THEM 10/16/2006. THE CONTACT ALSO STATED THAT THE BACKUP ASSIST DIDN'T WORK FOR 3 OR 4 WEEKS. THE CONTACT ALSO STATED THAT THERE IS A CONSTANT DINGING NOISE SUCH AS WHEN YOU HAVE LEFT A CAR DOOR OPEN, HOWEVER, A CAR DOOR IS NOT OPEN. THE CONTACT STATED THAT IF SHE TURNS THE CAR OFF AND LETS IT SIT FOR A FEW MINUTES THE DINGING STOPS, BUT IF SHE DOESN'T TURN THE VEHICLE OFF AND WAITS IT KEEPS DINGING. THE CONTACT STATED THIS HAS HAPPENED FOUR TIMES TO DATE. THE CONTACT BELIEVED THERE WAS SOMETHING WRONG WITH THE ELECTRICAL SYSTEM.
NHTSA complaint #10177683 — an unverified report by a vehicle owner.