FaultScore

FaultScore report

2016 Cadillac ATS problems

Owners have filed 45 complaints about the 2016 Cadillac ATS with NHTSA between 2017 and 2026. The largest single group is the transmission & drivetrain. Across this model's run it ranks 3 of 6 worst.

D

FaultScore 62/100

Higher is worse. Measured against the other years of the Cadillac ATS.

How this is worked out

The numbers

45

Complaints

4

Crashes reported

0

Fires reported

5

Injuries reported

24,000 mi

Median mileage at failure

Half of reported failures happened before this

62%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

NHTSA overall crash rating

From the agency's own crash tests

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 24 vs 50 Severity 100 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 24
Against the median year of the Cadillac ATS. 50 means typical for this model; 100 means roughly double.
Severity — 100
20% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
62% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2016 compares with every other Cadillac ATS

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2016 Cadillac ATS

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

1 crashes, 0 fires · median 24,000 mi

Electrical System 6 13.3%

Median failure at 56,000 miles

Airbags 5 11.1%

1 crashes, 0 fires · median 33,500 mi

Wheels 4 8.9%

Median failure at 35,000 miles

Steering 4 8.9%

1 crashes, 0 fires · median 19,725 mi

Engine & Cooling 4 8.9%

Median failure at 18,000 miles

Other & Unspecified 2 4.4%

Median failure at 38,000 miles

Windows, Mirrors & Wipers 2 4.4%

Median failure at 59,000 miles

Acceleration & Cruise Control 2 4.4%

1 crashes, 0 fires · median 17,604 mi

Brakes 2 4.4%

Median failure at 51,031 miles

Driver Assist & Collision Avoidance 1 2.2%
Tires 1 2.2%

Median failure at 4,000 miles

Fuel & Propulsion 1 2.2%
Suspension 1 2.2%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 2 9.5%
10,000 – 24,999 miles 9 42.9%
25,000 – 49,999 miles 4 19.0%
50,000 – 74,999 miles 5 23.8%
75,000 – 99,999 miles 1 4.8%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Frontal crash test of a 2016 Cadillac ATS 4 DR AWD

Frontal crash test

Side barrier crash test of a 2016 Cadillac ATS 4 DR AWD

Side barrier crash test

Side pole crash test of a 2016 Cadillac ATS 4 DR AWD

Side pole crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2016 Cadillac ATS 4 DR AWD
10.1% risk
2016 Cadillac ATS 4 DR RWD
10.1% risk
2016 Cadillac ATS 2DR AWD
2016 Cadillac ATS 2DR RWD

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jul 2017 peak 4 Jun 2026

Recalls on the 2016 Cadillac ATS

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2026246 328 units in Canada

Airbag

Issue: On certain vehicles, the driver-front airbag inflator could rupture when the airbag deploys in a crash. If this happens, the airbag may not properly inflate and metal fragments could be propelled toward vehicle occupants. Safety Risk: An airbag inflator that ruptures can create a risk of injury or death. Corrective Actions: General Motors will notify owners by mail and advise you to take your vehicle to a dealership to replace the driver-front airbag module.

Recall 2020291 3,715 units in Canada

Steering

Issue: On certain vehicles, the bolts that attach the electric power steering assist motor to the steering gear may corrode and break. This could cause a loss of power steering assist. Safety Risk: A loss of power steering assist may result in a sudden increase in steering effort, especially at low vehicle speeds. This could increase the risk of a crash. Corrective Actions: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the bolts that attach the electric power steering motor and apply a protective wax coating. If the bolts cannot be removed due to corrosion, the steering gear will be replaced.

Recall 2018463 1,851 units in Canada

Steering

On certain vehicles originally sold or currently registered in areas of heavy road salt usage during winter months (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador), the bolts that attach the electric power steering assist motor to the steering gear housing may corrode and break. This could cause a loss of power steering assist. The resulting increase in steering effort could create the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the mounting bolts and apply a corrosion protection coating to the gear housing and bolts. If the bolts bolt cannot be removed, a replacement steering gear will be installed.

Recall 2015390 10,381 units in Canada

Electrical

On certain 4-door sedans, the coil antenna module located in the driver side rear pillar, which powers the rear defogger system, could generate significant temperatures if the module is subjected to excessive cycling or continuous operation. This could result in a fire developing inside the rear pillar on the driver’s side of the vehicle, which could cause injury and/or damage to property. Correction: Dealers will update the Electronic Climate Control (ECC) module software to remove the automatic rear defogger “on” function that occurs as a result of manual or remote start of the vehicle. 2013 models also have a “continuous on” feature (enabled at highway speeds in low temperatures) that will also be disabled. Note: The base functionality of the rear defogger will not be lost.

Recall 2015322 7,922 units in Canada

Electrical

Certain vehicles equipped with power-operated sunroof system may fail to conform to Canada Motor Vehicle Safety Standard (CMVSS) 118 - Power-Operated Window, Partition and Roof Panel Systems. The roof panels could close automatically when the non-recessed portion of the “Slide” or “Tilt” switches are pressed and the roof panel is open, which is contrary to the standard. The switch could be more susceptible to an inadvertent actuation, which could result in unintended auto-closure of the roof panel, increasing the risk of injury. Correction: Dealers will replace the roof console accessory switch trim plate. Note: This recall supersedes recall 2015-075. Vehicles having been serviced as part of the previous recall will require re-inspection and repair.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 61,000 miles Gainesville, FL Crash 2 injured

AIR BAGS

The contact owned a 2016 Cadillac ATS. The contact stated while driving 40-50 MPH and entering the expressway, she engaged the turn signal and verified that the road was cleared. The contact stated that while she was making the turn, an 18-wheeler truck suddenly hit the vehicle, causing the vehicle to crash into another vehicle. The contact stated that the vehicle was hit three times and spun onto the median, where the vehicle continued to spin until it hit the fence. The contact stated that her sister was occupying the front passenger's seat at the time of the accident. The air bags failed to deploy. Both the contact and her sister were transported to the hospital by emergency units. The contact stated that she sustained injuries on the left side of her body. The contact sustained severe pain on the left shoulder, left arm, left wrist, lower back, on and the neck down to under the shoulder blade. The contact's sister sustained injuries on the right side of the body. The contact sister sustained severe pain in the head, the ear, the right hip, the lower back, the abdomen, and the neck. A police report was filed. The vehicle was towed and totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 61,000.

NHTSA complaint #11579990 — an unverified report by a vehicle owner.

at 11,950 miles Sacramento, CA Crash 1 injured

STEERING

WHILE DRIVING ON THE FREEWAY, A CAR WAS MERGING INTO MY LANE. I QUICKLY TURNED INTO THE NEXT AVAILABLE LANE AS IT WAS EMPTY, AND WHEN I TURNED THE STEERING WHEEL SLIGHTLY TO THE LEFT, IT OVERCOMPENSATED AND VIOLENTLY TURNED THE STEERING WHEEL TO THE LEFT, LEADING TO THE CAR SPINNING OUT ON THE FREEWAY. IT WAS DIFFICULT TO STRAIGHTEN THE WHEEL AT THAT POINT, UNTIL IT OVERCOMPENSATED TO THE RIGHT CAUSING ME TO SPIN OUT SOME MORE. THIS LED TO AN ACCIDENT, AND IT WAS A MIRACLE NO ONE WAS KILLED. DURING THE TIME OF THIS ACCIDENT, THE ROAD WAS IN GOOD SHAPE, VISIBILITY WAS GOOD, THE WEATHER WAS GOOD, IT WAS AROUND 60 DEGREES OUTSIDE, I HAD JUST GOT ON TO THE FREEWAY, AND WAS TRAVELLING AROUND 60 MPH WHEN THIS HAPPENED (I.E. NO SPEEDING), AND I WAS DRIVING WITH MY LEFT ARM (IT IS A MANUAL, AND MY RIGHT HAND WAS NOT ON THE STEERING WHEEL AT THE TIME) AND DUE TO THE POSITIONING (MY LEFT ARM RESTING ON THE ARMREST), IT WOULD HAVE BEEN IMPOSSIBLE FOR ME TO HAVE TURNED THE STEERING WHEEL ENOUGH TO HAVE SPUN OUT.

NHTSA complaint #11288691 — an unverified report by a vehicle owner.

at 21,000 miles Santa FE, NM Crash 1 injured

POWER TRAIN

TL* THE CONTACT OWNS A 2016 CADILLAC ATS. WHILE THE CONTACT WAS PULLING INTO A DRIVEWAY, THE VEHICLE ACCELERATED AND CRASHED INTO A GARAGE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR ACHES AND PAINS THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO CADILLAC OF SANTA FE (505-240-6622, LOCATED AT 4450 CERRILLOS RD, SANTA FE, NM 87507) THE PREVIOUS DAY FOR AN OIL CHANGE AND THE TECHNICIAN WAS INFORMED THAT THE VEHICLE HESITATED BEFORE IT STARTED. THE TECHNICIAN PERFORMED A DIAGNOSTIC TEST, BUT COULD NOT FIND A FAILURE. THE CONTACT WENT TO THE SAME DEALER AFTER THE CRASH AND WAS INFORMED THAT THERE WAS AN UNKNOWN FEATURE IN THE VEHICLE THAT FAILED TO TURN THE VEHICLE OFF PRIOR TO THE CRASH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE SENIOR ADVISER STATED THAT THE PRODUCT DIVISION WOULD BE NOTIFIED. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000. *DT CONSUMER TRADED IN THE VEHICLE.

NHTSA complaint #11255000 — an unverified report by a vehicle owner.

at 21,000 miles Santa FE, NM Crash 1 injured

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2016 CADILLAC ATS. WHILE THE CONTACT WAS PULLING INTO A DRIVEWAY, THE VEHICLE ACCELERATED AND CRASHED INTO A GARAGE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR ACHES AND PAINS THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO CADILLAC OF SANTA FE (505-240-6622, LOCATED AT 4450 CERRILLOS RD, SANTA FE, NM 87507) THE PREVIOUS DAY FOR AN OIL CHANGE AND THE TECHNICIAN WAS INFORMED THAT THE VEHICLE HESITATED BEFORE IT STARTED. THE TECHNICIAN PERFORMED A DIAGNOSTIC TEST, BUT COULD NOT FIND A FAILURE. THE CONTACT WENT TO THE SAME DEALER AFTER THE CRASH AND WAS INFORMED THAT THERE WAS AN UNKNOWN FEATURE IN THE VEHICLE THAT FAILED TO TURN THE VEHICLE OFF PRIOR TO THE CRASH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE SENIOR ADVISER STATED THAT THE PRODUCT DIVISION WOULD BE NOTIFIED. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000. *DT CONSUMER TRADED IN THE VEHICLE.

NHTSA complaint #11255000 — an unverified report by a vehicle owner.

at 16,700 miles Scott City, KS 1 injured

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

TL* THE CONTACT OWNS A 2016 CADILLAC ATS. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE MADE LOUD NOISES AND DECELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RED NOLAND CADILLAC (719-633-4633, LOCATED AT 990 MOTOR CITY DR, COLORADO SPRINGS, CO 80905) AND THE CONTACT WAS INFORMED THAT THERE WAS NO ONE AVAILABLE TO DIAGNOSE THE VEHICLE. THE CONTACT WAS REFERRED TO ALPINE BUICK GMC SOUTH (719-301-2573, LOCATED AT 1313 MOTOR CITY DR, COLORADO SPRINGS, CO 80905) WHERE THE TECHNICIAN STATED THAT THE VEHICLE WOULD NOT BE INSPECTED RIGHT AWAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE EXHAUST PIPE DETACHED AND CAUSED CARBON MONOXIDE TO BLOW INSIDE THE VEHICLE. THE TECHNICIAN ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE CONTACT STATED THAT THERE WAS NO DEALER THAT WAS WILLING TO TAKE THE VEHICLE. WHILE DRIVING AROUND LOOKING FOR DEALERS, THE CONTACT BECAME ILL AND RECEIVED MEDICAL ATTENTION. THE DOCTOR INFORMED THE CONTACT THAT HER ILLNESS WOULD HAVE BEEN FATAL HAD SHE NOT RECEIVED MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO SEND A TOW TRUCK. THE CONTACT INFORMED THE MANUFACTURER THAT THERE WAS NO NEED FOR A TOW TRUCK, RATHER SPEAK WITH EITHER OF THE DEALERS TO INSPECT THE VEHICLE. THE MANUFACTURER DID NOT ASSIST. THE VEHICLE WAS LATER TAKEN TO LEWIS CHEVROLET CADILLAC OF GARDEN CITY (620-275-7171, LOCATED AT 1903 US-50 BUS, GARDEN CITY, KS 67846) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE EXHAUST SYSTEM. THE CONTACT CALLED THE MANUFACTURER AND STATED THAT SHE DID NOT FEEL SAFE RETRIEVING OR DRIVING THE VEHICLE. THE VEHICLE REMAINED AT THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 16,700.

NHTSA complaint #11219748 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Kihei, HI

POWER TRAIN

NHTSA CAMPAIGN NUMBER: 15V558000 Rear Defogger Coil Antenna Module may Overheat If the coil antenna generates excessive heat, not sure what is happening but car does seem to overheat off and on especially when radio is turned on

NHTSA complaint #11744660 — an unverified report by a vehicle owner.

Kihei, HI

AIR BAGS

Air bag dashboard light is on

NHTSA complaint #11744659 — an unverified report by a vehicle owner.

Kihei, HI

UNKNOWN OR OTHER

NHTSA CAMPAIGN NUMBER: 15V558000 Rear Defogger Coil Antenna Module may Overheat If the coil antenna generates excessive heat, not sure what is happening but car does seem to overheat off and on especially when radio is turned on

NHTSA complaint #11744660 — an unverified report by a vehicle owner.

Kihei, HI

ELECTRICAL SYSTEM

NHTSA CAMPAIGN NUMBER: 15V558000 Rear Defogger Coil Antenna Module may Overheat If the coil antenna generates excessive heat, not sure what is happening but car does seem to overheat off and on especially when radio is turned on

NHTSA complaint #11744660 — an unverified report by a vehicle owner.

Pleasant Prairie, WI

POWER TRAIN

On 3rd differential in 2 years. Dealer won’t fix without us paying ANOTHER $4,700. There is NO way a differential goes 3 times in 2 years. Something is wrong. Help!!

NHTSA complaint #11735357 — an unverified report by a vehicle owner.

Randolph, MA

WHEELS

My 2016 Cadillac ATS Coupe has a serious repeating safety defect. The vehicle violently shakes, vibrates, and becomes unstable while driving. This happened TWICE. Both times the rear bolts came out except one. Both mechanics who inspected it said they have NEVER seen this before. The first time, I paid $4,000 out of pocket at another shop. The problem happened again, proving this is a manufacturing defect. My AXP diagnostic on November 4, 2025 confirms major rear differential/axle issues. The vehicle is unsafe and undrivable. One mechanic told me DO NOT DRIVE IT. Cadillac told me the opposite — “safe to pick up” — even though they did no real diagnostic. Cadillac refused to give anything in writing, refused a loaner, and ignored multiple emails. A Cadillac representative told me they reviewed the previous calls, meaning they know the full history. They still refused to fix the dangerous defect. I have paid over $33k, paid $4k for the first repair, still owe $7k, and Cadillac now wants another $7k for the same issue. This is a major safety risk to me and other drivers.

NHTSA complaint #11701363 — an unverified report by a vehicle owner.

Randolph, MA

STEERING

My 2016 Cadillac ATS Coupe has a serious repeating safety defect. The vehicle violently shakes, vibrates, and becomes unstable while driving. This happened TWICE. Both times the rear bolts came out except one. Both mechanics who inspected it said they have NEVER seen this before. The first time, I paid $4,000 out of pocket at another shop. The problem happened again, proving this is a manufacturing defect. My AXP diagnostic on November 4, 2025 confirms major rear differential/axle issues. The vehicle is unsafe and undrivable. One mechanic told me DO NOT DRIVE IT. Cadillac told me the opposite — “safe to pick up” — even though they did no real diagnostic. Cadillac refused to give anything in writing, refused a loaner, and ignored multiple emails. A Cadillac representative told me they reviewed the previous calls, meaning they know the full history. They still refused to fix the dangerous defect. I have paid over $33k, paid $4k for the first repair, still owe $7k, and Cadillac now wants another $7k for the same issue. This is a major safety risk to me and other drivers.

NHTSA complaint #11701363 — an unverified report by a vehicle owner.

Randolph, MA

SUSPENSION

My 2016 Cadillac ATS Coupe has a serious repeating safety defect. The vehicle violently shakes, vibrates, and becomes unstable while driving. This happened TWICE. Both times the rear bolts came out except one. Both mechanics who inspected it said they have NEVER seen this before. The first time, I paid $4,000 out of pocket at another shop. The problem happened again, proving this is a manufacturing defect. My AXP diagnostic on November 4, 2025 confirms major rear differential/axle issues. The vehicle is unsafe and undrivable. One mechanic told me DO NOT DRIVE IT. Cadillac told me the opposite — “safe to pick up” — even though they did no real diagnostic. Cadillac refused to give anything in writing, refused a loaner, and ignored multiple emails. A Cadillac representative told me they reviewed the previous calls, meaning they know the full history. They still refused to fix the dangerous defect. I have paid over $33k, paid $4k for the first repair, still owe $7k, and Cadillac now wants another $7k for the same issue. This is a major safety risk to me and other drivers.

NHTSA complaint #11701363 — an unverified report by a vehicle owner.

West Palm Beach, FL

AIR BAGS

The contact owns a 2016 Cadillac ATS. The contact stated that the message "Service Air Bag" was displayed, and the passenger's side seat belt warning light was illuminated. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.

NHTSA complaint #11638325 — an unverified report by a vehicle owner.

Delray Beach, FL

POWER TRAIN

When driving at around 40-50mph you can feel that the car has a shudder vibration. Took the car into Cadillac where they are informing me that it is the torque converter that needs replacement. No warning lights. If not fixed can lead to transmission failure.

NHTSA complaint #11633794 — an unverified report by a vehicle owner.

Louisville, OH

POWER TRAIN

I’ve only had this vehicle for about 2 years now. I purchased it off of Carvana and had 30 days I could’ve returned the vehicle if there was issues. When I first got it, I noticed the vehicles gas pedal would shutter a tad while going up a hill or at a higher speed like on the highway. It would also jolt a little while taking off but when I took it to the dealership they were saying everything is normal and I believed everything was fine since there was no lights on the dash, it was my first time ever buying a car myself, and I had no reason not to trust them. The vehicle is now at a little less than 85,000 miles and I can’t drive it because of how bad it’s jerking, I did a little more research and come to find out this is a huge issue with GMs vehicles transmissions within that years range however my vehicle in particular isn’t on that list. The CTS and i believe even a few ATS Vs were on there but mine is doing the same exact behaviors as they’re describing. If there’s any way you guys can help me out it would honestly be a blessing

NHTSA complaint #11626993 — an unverified report by a vehicle owner.

at 61,000 miles Gainesville, FL Crash 2 injured

AIR BAGS

The contact owned a 2016 Cadillac ATS. The contact stated while driving 40-50 MPH and entering the expressway, she engaged the turn signal and verified that the road was cleared. The contact stated that while she was making the turn, an 18-wheeler truck suddenly hit the vehicle, causing the vehicle to crash into another vehicle. The contact stated that the vehicle was hit three times and spun onto the median, where the vehicle continued to spin until it hit the fence. The contact stated that her sister was occupying the front passenger's seat at the time of the accident. The air bags failed to deploy. Both the contact and her sister were transported to the hospital by emergency units. The contact stated that she sustained injuries on the left side of her body. The contact sustained severe pain on the left shoulder, left arm, left wrist, lower back, on and the neck down to under the shoulder blade. The contact's sister sustained injuries on the right side of the body. The contact sister sustained severe pain in the head, the ear, the right hip, the lower back, the abdomen, and the neck. A police report was filed. The vehicle was towed and totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 61,000.

NHTSA complaint #11579990 — an unverified report by a vehicle owner.

College Park, GA

POWER TRAIN

Transmission drags. When stopping the car jerks bad and sometimes proceeds to accelerate. When at a stop auto start has a hard jerk I reported this problem to Cadillac dealership when I first got the car. They claim they couldn't find an issue. The touch pad goes out frequently.

NHTSA complaint #11575697 — an unverified report by a vehicle owner.

College Park, GA

ELECTRICAL SYSTEM

Transmission drags. When stopping the car jerks bad and sometimes proceeds to accelerate. When at a stop auto start has a hard jerk I reported this problem to Cadillac dealership when I first got the car. They claim they couldn't find an issue. The touch pad goes out frequently.

NHTSA complaint #11575697 — an unverified report by a vehicle owner.

College Park, GA

ENGINE

Transmission drags. When stopping the car jerks bad and sometimes proceeds to accelerate. When at a stop auto start has a hard jerk I reported this problem to Cadillac dealership when I first got the car. They claim they couldn't find an issue. The touch pad goes out frequently.

NHTSA complaint #11575697 — an unverified report by a vehicle owner.

Rush, NY

STEERING

Reporting a case for GM recall N182161890. I bought my vehicle in 2022. I was informed that my car had all the recalls completed on that vehicle. My vehicle had exactly what this recall was for happen to it on 10/20/23. After contacting Cadillac, they informed me that this recall was never completed on my vehicle. Cadillac then told me that this recall was expired so it can no longer be completed. They said that the recall expired on 11/30/2020. I was under the impression that recalls do not expire, especially ones that can cause lose of power steering and could lead to collision or injury. Cadillac told me it expired because it was a "Customer Satisfaction Program" recall and not a "Product Safety" recall. I'm confused on how the lose of steering is not a product safety issue. Cadillac is unwilling to fix the recall at this time, even though they have confirmed it had never been completed.

NHTSA complaint #11553393 — an unverified report by a vehicle owner.

Miller, MO

VISIBILITY/WIPER

My back glass on my 2016 Cadillac ATS shattered on 3-10-2023. It looks like it got hot from the defroster lines as it shattered every inch of the back glass and separated from the seals. I contacted Cadillac and they started Case #9-9552142107. I had the car inspected at my dealership on 3-11-23. They filled out the report on this case number to support the findings of a current recall already in place. Recall date 2015-09-03 Recall no.15V558000 General Motors LLC (GM) is recalling certain model year 2013-2016 Cadillac ATS sedan vehicles manufactured April 23, 2012, to September 2, 2015. In the affected vehicles, the coil antenna module that powers the rear defogger system may generate excessive heat due to excessive cycling or continuous operation. When I contacted Cadillac they said I needed to contact NHTSA with the info to have my car put on the recall

NHTSA complaint #11511593 — an unverified report by a vehicle owner.

Bridgewater, NJ

ELECTRICAL SYSTEM

CUE screen cracked and is unresponsive and now handsfree safety options don't work.

NHTSA complaint #11480821 — an unverified report by a vehicle owner.

Channelview, TX

AIR BAGS

When driving, I accidentaley hit a curb on the front left rim and the side air bags deployed. There was no damage to vehicle other than hitting the rim. I want to know if there is a recall on this or if there has been any other incidents of this kind. The only deployed air bags were the side ones by the windows The front air bags did not deploy. I need answers to why the car deplyed air bags when it was a curb check and no physical damage to the car? Is there any recalls on this?

NHTSA complaint #11434480 — an unverified report by a vehicle owner.

Miami, FL

ELECTRICAL SYSTEM

THE GAS FUEL TANK CONTINUOUSLY STOPS EVERY TIME YOU ARE PUMPING GAS. SO IT TAKES VERY LONG TO FILL UP THE TANK. MY CENTER ELECTRICAL SCREEN FOR THE RADIO, BLUETOOTH, ETC DOESN'T WORK. I PAID EXTRA FOR THE FEATURE AND IT DOESN'T WORK.

NHTSA complaint #11413323 — an unverified report by a vehicle owner.

Miami, FL

FUEL/PROPULSION SYSTEM

THE GAS FUEL TANK CONTINUOUSLY STOPS EVERY TIME YOU ARE PUMPING GAS. SO IT TAKES VERY LONG TO FILL UP THE TANK. MY CENTER ELECTRICAL SCREEN FOR THE RADIO, BLUETOOTH, ETC DOESN'T WORK. I PAID EXTRA FOR THE FEATURE AND IT DOESN'T WORK.

NHTSA complaint #11413323 — an unverified report by a vehicle owner.

Miami, FL

BACK OVER PREVENTION: WARNINGS

THE GAS FUEL TANK CONTINUOUSLY STOPS EVERY TIME YOU ARE PUMPING GAS. SO IT TAKES VERY LONG TO FILL UP THE TANK. MY CENTER ELECTRICAL SCREEN FOR THE RADIO, BLUETOOTH, ETC DOESN'T WORK. I PAID EXTRA FOR THE FEATURE AND IT DOESN'T WORK.

NHTSA complaint #11413323 — an unverified report by a vehicle owner.

at 87,853 miles Dripping Springs, TX

SERVICE BRAKES

DROVE MY CAR ON THE HIGHWAY AND THE BRAKES FAILED. I APPLIED ALL OF MY FORCE TO GET THE CAR TO STOP. THIS IS THE SECOND TIME THE BRAKES FAILED WHILE DRIVING ON THE HIGHWAY IN LESS THAN 14 MONTHS. HAD IT REPAIRED THE FIRST TIME. IT HAD NO BRAKE ASSIST AND A CRACKED PCV VALVE. THE VACUUM PUMP AND HOSE TO BOOSTER WAS REPLACED. 14 MONTHS LATER IT HAPPENED AGAIN.

NHTSA complaint #11397631 — an unverified report by a vehicle owner.

at 56,000 miles Homeland, CA

POWER TRAIN

WHILE ARRIVING AT STOP LIGHTS THE CADDILLAC ROUGHLY SHIFTS DOWN JOLTING THE WHOLE VEHICLE. AROUND 1500 RPMS WHETHER ITS SITTING OR JUST PASSING 1500 RPMS THE WHOLE VEHICLE SHUTTERS AND VIBRATES AGGRESIVELY UNTIL AROUND 2000 RPM. RPMS JUMP UP AND DOWN BETWEEN 1000 AND 3000 RPMS

NHTSA complaint #11383582 — an unverified report by a vehicle owner.

at 56,000 miles Homeland, CA

ELECTRICAL SYSTEM

WHILE ARRIVING AT STOP LIGHTS THE CADDILLAC ROUGHLY SHIFTS DOWN JOLTING THE WHOLE VEHICLE. AROUND 1500 RPMS WHETHER ITS SITTING OR JUST PASSING 1500 RPMS THE WHOLE VEHICLE SHUTTERS AND VIBRATES AGGRESIVELY UNTIL AROUND 2000 RPM. RPMS JUMP UP AND DOWN BETWEEN 1000 AND 3000 RPMS

NHTSA complaint #11383582 — an unverified report by a vehicle owner.