Owners have filed 140 complaints
about the 1999 Cadillac Catera with NHTSA between 1999 and 2012.
The largest single group is the engine & cooling.
Across this model's run it ranks 5 of 5 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 43
Against the median year of the Cadillac Catera. 50 means typical for this
model; 100 means roughly double.
Severity — 52
10% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 6
4% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1999 compares with every other Cadillac Catera
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Gasoline
1125.6%
Engine
614.0%
Belts AND Associated Pulleys
511.6%
Front
511.6%
Automatic Transmission
511.6%
Module
49.3%
Door
49.3%
Tread/Belt
37.0%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
25,000 – 49,999 miles
518.5%
50,000 – 74,999 miles
1348.1%
75,000 – 99,999 miles
622.2%
100,000 – 149,999 miles
311.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 1999peak 15Sep 2012
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 90,995 milesRichmond, KYFire
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
WHILE I WAS DRIVING I HAD MY SEAT HEATER ON TO WARM THE LEATHER SEATS AND IT CAUGHT FIRE AND BURNED A PLACE IN MY SEAT. ITS NOT A LARGE SPOT, BUT ITS THERE AND NOW I FEAR IF I TURN IT ON THE CAR WILL CATCH ON FIRE. I'VE SPOKE TO OTHER PEOPLE IN THE CADILLAC CATERA GROUPS AND THEY HAVE HAD THE SAME PROBLEM.
NHTSA complaint #10150148 — an unverified report by a vehicle owner.
at 72,000 milesST Louis, MOFire
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
DT: THE CONTACT STATED THE REAR PASSENGER SEAT CAUGHT ON FIRE WHILE USING THE HEATER WITHIN THE SEAT. THERE WERE NO WARNING SIGNS INDICATING A PROBLEM WITH THE VEHICLE. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FIRE. THE VEHICLE HAS NOT BEEN REPAIRED.
NHTSA complaint #10143304 — an unverified report by a vehicle owner.
at 67,000 milesSahuarita, AZ1 injured
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR'S "CHECK ENGINE" AND TRANSMISSION DASH LIGHTS INTERMITTENTLY STAY ON AND THE CAR WON'T START. SOMETIMES THE CAR WILL START AND MOVE WITH THE TRANSMISSION LIGHT ON BUT THE CAR IS SLUGGISH. TWO OR THREE HOURS LATER THE CAR WILL START AND RUN FINE. THIS PROBLEM WAS IDENTIFIED A WEEK AFTER PURCHASE (SEP 2004) BUT THE DEALER COULDN'T IDENTIFY A PROBLEM. IT HAS GRADUALLY WORSENED, BUT NONE MORE THAN THIS EVENING WHEN MY FAMILY AND I WERE ALMOST KILLED! WE WERE DRIVING ON AN INTERSTATE AT 70 MPH. NO ENGINE LIGHTS WERE ON. THE SPEEDOMETER ALL OF A SUDDEN WENT TO ZERO AND I LOST ALL POWER. AN EIGHTEEN WHEELER MISSED US BY INCHES AS I TRIED TO GET THE CAR OFF TO THE SIDE OF THE ROAD. MY DAUGHTER SLAMMED HER HEAD AGAINST THE SIDE WINDOW. GM AND CADILLAC SHOULD BE ASHAMED OF PUTTING THIS PRODUCT OUT. THEY HAVE ALL BUT WASHED AND TURNED THEIR BACK ON CATERA OWNERS. I AM RETIRING FROM THE U.S. AIR FORCE IN TWO WEEKS AFTER 25 YEARS OF SERVICE. I GET CHILLS WHEN I THINK OF AMERICANS WHO DIED IN WARS AND CONTINGENCIES TO PROTECT PEOPLE AND BUSINESSES LIKE THIS. I CAN'T BELIEVE THERE ISN'T ONE OFFICIAL RECALL ON THIS VEHICLE. I'VE HAD NOTHING BUT TROUBLE WITH THIS CAR FROM THE BEGINNING BUT NONE AS DANGEROUS AS THE CURRENT PROBLEM. I HAVE READ STORY AFTER STORY ON YOURS AND OTHER INTERNET SITES ABOUT THIS LEMON OF A CAR (1997 TO 2001). TOMORROW I WILL TAKE TIME OFF FROM WORK TO BRING THIS CAR TO THE DEALER. EVERYTHING WILL BE BASED ON THEIR SCHEDULE AND I WILL HAVE TO FIND RIDES BACK AND FORTH (30 MINUTES FROM MY WORK AND 45 MINUTES FROM MY HOME). THEY WILL NOT BE ABLE TO IDENTIFY ANY DTC CODES AND I WILL PAY FOR THINGS THAT THEY THINK IS WRONG WITH IT. IRONICALLY, MY RESEARCH INDICATES THAT THE PROBLEM MAY BE A CRANKSHAFT SENSOR. THEY DISAGREED DURING THE WARRANTY PERIOD AND DID NOT REPLACE IT. IT MAY OR MAY NOT BE THE SENSOR, BUT SOMEONE MUST BE RESPONSIBLE AND ACCOUNTABLE FOR IDENTIFYING AND FIXING THIS COMMON CATERA PROBLEM BEFORE SOMEONE GETS KILLED!
NHTSA complaint #10140293 — an unverified report by a vehicle owner.
at 49,182 milesFredericksburg, VACrash
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT: THERE WAS A PROBLEM WITH THE AIRBAG WARNING LIGHT COMING ON. WHEN THE CONSUMER TOOK VEHICLE TO THE DEALERSHIP THEY TOLD HIM THE AIRBAG HAD TO BE REPLACED BECAUSE IT WAS DEFECTIVE. HE HAD THE AIRBAG REPLACED BY AN AUTHORIZED DEALERSHIP. ANOTHER VEHICLE HAD HIT THE CONSUMER'S VEHICLE BUMPER AND THE AIRBAGS DID NOT DEPLOY. THIS OCCURRED IN AUGUST 2004. ON SEPTEMBER 21, 2005 THE AIRBAG WARNING LIGHT CAME ON AGAIN AND STAYED ON. WHEN THE CONSUMER TOOK VEHICLE TO THE DEALERSHIP THEY TOLD HIM THAT THE AIRBAG MODULE WAS DEFECTIVE. THE DEFECTIVE PART WAS THE REPLACEMENT PART.
NHTSA complaint #10137333 — an unverified report by a vehicle owner.
Hendersonville, TNFire1 injured
UNKNOWN OR OTHER
WHERE DO I EVEN START WITH THE 1999 CATERA THAT I JUST HAD TO TRADE IN THIS WEEKEND DUE TO SO MANY THINGS THAT HAD WENT WRONG WITH THAT CAR. 1ST, WHEN FILLING THE CAR UP WITH GAS, IT WOULD NOT AUTOMATICALLY SHUT OFF. DEALER FIXED 1ST TIME, BUT MESSED UP THE GAS GAUGE. IT STARTED DOING IT AGAIN 1 MONTH LATER. YOU COULD NOT KEEP A SET OF TIRES ON THE CAR NO MATTER HOW MANY ALIGNMENTS THAT YOU HAD PERFORMED. THE SUNROOF WOULD NOT OPEN MOST OF THE TIME WHEN YOU TRIED TO OPEN IT, BUT IT WOULD OPEN ON IT'S OWN AT RANDOM. DEALER REPLACED THE SWITCH TWICE, PROBLEM STILL OCCURRED. THE TRANSMISSION WENT OUT AT 60K AND HAD TO BE REPLACED DUE TO THE *S* LIGHT FLASHING. THE FIRST RADIO WOULD NOT PICK UP ANY STATIONS, THE RADIO WAS REPLACED BY THE DEALER. 4K LATER AFTER WARRANTY EXPIRED, IT HAPPENED AGAIN. AT 65K, THE CD PLAYER WOULD NO LONGER WORK. THE LOCKS WOULD NOT COMPLETELY LOCK WITH THE REMOTE OR WHEN THE CAR WAS PUT INTO GEAR. AT 90K, THE DRIVERS SIDE HEATED SEAT LITERALLY CAUGHT FIRE WHILE DRIVING AND BURNED A 4" DIAMETER HOLE IN FRONT BOLSTER. GM STATED THAT THIS IS "NORMAL WEAR AND TEAR, BUT NORMALLY, THEY JUST STOP FUNCTIONING. THEY WOULD NOT PAY FOR THE REPAIRS OF THE SEAT AT ALL. ALMOST CAUSED ME TO WRECK THE CAR AS THE ACBIN QUICKLY FILLED WITH SMOKE AND AS SOON AS I CRACKED THE WINDOW, THE FIRE STARTED TO GET LARGER AS IT GOT MORE AIR TO FEED IT. THE CHECK ENGINE LIGHT SHOWED CYLINDER MISFIRES AND I WAS TOLD THAT IT WOULD BE $2500 TO $5000 TO REPAIR IT. I TRADED THE CAR ON 6/11/05 FOR A NEW 2005 CHEVY SILVERADO EXTENDED CAB. I HOPE THAT GM READS THIS AND CALLS ME AT THE NUMBER I PROVIDED SO I CAN PROVIDE MORE DETAILED INFO ON THIS. I WAS LITERALLY SCREWED ON THIS CAR. IT WAS A LEMON FROM THE START AND NO ONE SEEMED TO CARE!
NHTSA complaint #10125205 — an unverified report by a vehicle owner.
Goodrich, MIFire
ENGINE AND ENGINE COOLING:ENGINE
AFTER THE RECALL WAS PERFORMED, 30 DAYS LATER THE VEHICLE CAUGHT FIRE IN THE ENGINE. CONSUMER PUT THE FIRE OUT AND TOOK THE VEHICLE BACK TO THE DEALERSHIP. AFTER THE MECHANIC REPAIRED THE VEHICLE, IT CAUGHT FIRE AGAIN A HALF MILE FROM THE DEALERSHIP.
NHTSA complaint #10012453 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 52,000 milesHazlet, NJ
STEERING
CAR SHUTS DOWN WHEN DRIVING.
NHTSA complaint #10474510 — an unverified report by a vehicle owner.
at 52,000 milesHazlet, NJ
ELECTRICAL SYSTEM
CAR SHUTS DOWN WHEN DRIVING.
NHTSA complaint #10474510 — an unverified report by a vehicle owner.
at 53,000 milesHazlet, NJ
ENGINE
TL* THE CONTACT OWNS A 1999 CADILLAC CATERA. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT ANY WARNINGS. THE CONTACT MENTIONED THAT THE VEHICLE HAD TO BE TURN OFF FOR A WHILE IN ORDER TO RESET THE SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER IN ORDER TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 53,000.
NHTSA complaint #10474511 — an unverified report by a vehicle owner.
at 98,000 milesCorning, NY
ELECTRICAL SYSTEM
THE RUNNING LIGHTS WOULD NOT TURN OFF. I WAS IN HARMS WAY IN THE RAIN AND HAD TO TAKE THE CARE 70 MORE MILES, WHILE I COULD GET OUT OF THE BUFFALO AREA TO A SAFE LOCATION FOR THE NIGHT. THE LIGHTS NEVER WENT OFF TILL THE BATTERY WAS EXHAUSTED. WHEN RECHARGED THE HEADLIGHTS REMAINED ON AGAIN, UNABLE TO BE TURNED OFF. WHEN I MANAGED TO EXCHANGE A RELAY, THE NEXT PROBLEM OCCURRED, THE PARKING LIGHTS WOULD NOT TURN OFF. I DID RESEARCH AND LEARNED THAT THIS IS A COMMON MANUFACTURING PROBLEM THAT NHTSA HAS DIRECTED TO BE FIXED WITHOUT COST, DUE TO IT BEING A SAFETY ISSUE THAT THE GM LINES HAVE NOT ADJUSTED AND STILL OFFER ON SEVERAL VEHICLES. I CONTACTED THE LOCAL VALLEY CADILLAC WHO DECLINED TO FIX THE PROBLEM. I CONTACTED THE CADILLAC CUSTOMER SERVICE. I ALSO DECLINED TO FIX WITHOUT CHARGE. SHE WANTS TO CHARGE A DIAGNOSTIC FEE INSTEAD OF MAKING THE PERMANENT CORRECTION OF EXCHANGING THE CORRECT THE DEVICE, PROPERLY ONCE AND FOR ALL. I TOLD HER I WOULD CONTACT NHTSA. I ALSO ASKED HER TO SEND A MESSAGE TO CADILLAC/ GM'S LEGAL AND I AM INFORMING MY LAWYER THAT IF I SHOULD DIE, OPERATING THIS VEHICLE, THAT I MY CHILDREN SHOULD FILE A WRONGFUL DEATH LAWSUIT AGAINST ALL INVOLVED. THIS PROBLEM COULD NOT BE DIAGNOSED A COUPLE OF MONTHS EARLIER, FRIENDLY FRED'S IN ERWIN, NY COULD NOT FIND THE PROBLEM BECAUSE IT CORRECTED ITSELF, UNTIL THIS PAST MONDAY, 4-30-12. I DO NOT KNOW THE EXACT DATE OF THE LAST OCCURRENCE BUT I ALSO HAD A OIL CHANGE WHICH I THINK IS THE LATE FALL OF 2011. I AM A DISABLED PERSON WHO CAN'T BE EXPOSED TO THE ELEMENTS FOR VERY LONG. SINCE YOU, NHTSA HAS ALREADY CALLED FOR ALL OF THESE SYSTEMS TO BE REPLACED, I WANT NHTSA TO PROMPT AND PROVOKE GM'S CADILLAC TO MAKE THE REPAIR. I WORK IN THE ROCHESTER AND BUFFALO AREAS AS THERE IS NO WORK IN CORNING AREA. I CAN'T AFFORD TO REPLACE THIS CAR WHICH IS VITAL FOR MY SURVIVAL...UPDATED 05/09/12 *BF UPDATED 05/25/12 UPDATED 06/19/2012
NHTSA complaint #10457147 — an unverified report by a vehicle owner.
at 87,000 milesClaremont, NC
EXTERIOR LIGHTING
MY HEADLIGHT ASSEMBLIES (SEALED BEAM) ON 1999 CADILLAC CATERA ARE BROKEN. THESE PARTS CAN NOT BE REPAIRED - BULBS WILL BURN OUT IN SEVERAL MONTHS DUE TO JARRING/BOUNCING. WE HAVE OWNED THIS CAR FOR THE PREVIOUS 5.5 YEARS AND IT HAS NOT BEEN IN AN ACCIDENT. I CONSIDER THIS A SAFETY ISSUE.
NHTSA complaint #10317079 — an unverified report by a vehicle owner.
at 60,000 milesSAN Antonio, TX
FUEL SYSTEM, GASOLINE
I PURCHASED A 99 CATERA ABOUT TWO YEARS AGO AND SENSE THEN THIS CAR IS A CARDBOARD BOX ON WHEELS. THE ALARM SYSTEM AS GONE LOOPY IN THE SENSE THAT I COULDN'T START MY VEHICLE UNLESS I CRANKED IT ONCE LEFT IT FOR 15-30 MIN AND THEN CRANKED IT AGAIN. AFTER DISABLING THE ALARM SYSTEM IT WOULD ONLY HAPPEN ON OCCASION. THE AC/HEATER WENT OUT DUE TO THE COMPRESSOR HAVING TO MUCH COMPRESSION. THE SUNROOF OPENS AND CLOSES BY ITSELF OR NOT AT ALL. THE VACUUM HOSES HAD HOLES IN IT WHICH WAS A RECALL BUT NOT TO KEN BATCHLEOR. THE MASS AIR FLOW SENSOR HS GONE OUT THREE TIMES AND COSTS 300 TO REPLACE EVERYTIME. MY UPPER RADIATOR HOSE LEAKS CONTINUOUSLY BY THE CLAMP. THE LEVELING LIGHT WILL STAY ON FOR DAYS AT A TIME. THE ARM THAT KEEPS MY DRIVERS DOOR OPEN BROKE THROUGH THE DOOR WELDINGS AND IS DANGLING IN THE DOOR. THE SEALS ALL HAD TO BE REPLACED DUE TO WATER IN THE ENGINE. I PAID MORE IN REPAIRS FOR THIS VEHICLE THEN WHAT IT ORIGINALLY COST. THE DRIVERS FRONT AND REAR WINDOW GETS STUCK AND OPENS BY THEIR SELVES. THE DOOR LOCKS DO NOT LOCK FULLY OR OPEN FULLY. THE HORN WILL GO OUT ALL TOGETHER IN THE RAIN. EVERYTIME I TAKE IT IN THEY CAN NEVER READ ANY ERR CODES AND IT TAKES ME SEVERAL ATTEMPTS TO EXPLAIN THE ISSUE CAUSING ME TO GET REPAIRS THAT AREN'T PART OF THE MAIN PROBLEM. THERE IS NO CAMBER ADJUSTMENTS IN THIS CAR SO IF U HIT A CURB YOUR SCREWED. GAS FULL STOP RANDOMLY DOES NOT WORK AND CAUSES LOSS OF MONEY AND GAS. ME AND MY FAMILY OF 5 HAVE BEEN STRANDED FOR HOURS DUE TO MANY ISSUES WITH THIS CAR AND HERE IN TEXAS WITH A CAR THAT HAS NO AC OR HEATER IS A MAJOR PAIN. ANYONE WHO HASN'T BOUGHT ONE... DON'T!!!! CADILLAC THEMSELVES TOOK THE DUCKS OFF THE EMBLEM AFTER 99 BECAUSE THEY THEMSELVES DIDN'T THINK OF THIS CAR AS A CADILLAC STANDARD CAR. WHEN I CALLED KEN BATCHLORE THEY STATED THERE WHERE ONLY TWO RECALLS FOR THIS VEHICLE BUT HAD ALREADY EXPIRED AND STATED THERE WAS NOTHING THEY COULD DO. I FEEL SOMETHING NEEDS TO BE DONE ABOUT THIS IGNORANCE. PROBLEMS SINCE 06-PRESENT.
NHTSA complaint #10247392 — an unverified report by a vehicle owner.
at 60,000 milesSAN Antonio, TX
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I PURCHASED A 99 CATERA ABOUT TWO YEARS AGO AND SENSE THEN THIS CAR IS A CARDBOARD BOX ON WHEELS. THE ALARM SYSTEM AS GONE LOOPY IN THE SENSE THAT I COULDN'T START MY VEHICLE UNLESS I CRANKED IT ONCE LEFT IT FOR 15-30 MIN AND THEN CRANKED IT AGAIN. AFTER DISABLING THE ALARM SYSTEM IT WOULD ONLY HAPPEN ON OCCASION. THE AC/HEATER WENT OUT DUE TO THE COMPRESSOR HAVING TO MUCH COMPRESSION. THE SUNROOF OPENS AND CLOSES BY ITSELF OR NOT AT ALL. THE VACUUM HOSES HAD HOLES IN IT WHICH WAS A RECALL BUT NOT TO KEN BATCHLEOR. THE MASS AIR FLOW SENSOR HS GONE OUT THREE TIMES AND COSTS 300 TO REPLACE EVERYTIME. MY UPPER RADIATOR HOSE LEAKS CONTINUOUSLY BY THE CLAMP. THE LEVELING LIGHT WILL STAY ON FOR DAYS AT A TIME. THE ARM THAT KEEPS MY DRIVERS DOOR OPEN BROKE THROUGH THE DOOR WELDINGS AND IS DANGLING IN THE DOOR. THE SEALS ALL HAD TO BE REPLACED DUE TO WATER IN THE ENGINE. I PAID MORE IN REPAIRS FOR THIS VEHICLE THEN WHAT IT ORIGINALLY COST. THE DRIVERS FRONT AND REAR WINDOW GETS STUCK AND OPENS BY THEIR SELVES. THE DOOR LOCKS DO NOT LOCK FULLY OR OPEN FULLY. THE HORN WILL GO OUT ALL TOGETHER IN THE RAIN. EVERYTIME I TAKE IT IN THEY CAN NEVER READ ANY ERR CODES AND IT TAKES ME SEVERAL ATTEMPTS TO EXPLAIN THE ISSUE CAUSING ME TO GET REPAIRS THAT AREN'T PART OF THE MAIN PROBLEM. THERE IS NO CAMBER ADJUSTMENTS IN THIS CAR SO IF U HIT A CURB YOUR SCREWED. GAS FULL STOP RANDOMLY DOES NOT WORK AND CAUSES LOSS OF MONEY AND GAS. ME AND MY FAMILY OF 5 HAVE BEEN STRANDED FOR HOURS DUE TO MANY ISSUES WITH THIS CAR AND HERE IN TEXAS WITH A CAR THAT HAS NO AC OR HEATER IS A MAJOR PAIN. ANYONE WHO HASN'T BOUGHT ONE... DON'T!!!! CADILLAC THEMSELVES TOOK THE DUCKS OFF THE EMBLEM AFTER 99 BECAUSE THEY THEMSELVES DIDN'T THINK OF THIS CAR AS A CADILLAC STANDARD CAR. WHEN I CALLED KEN BATCHLORE THEY STATED THERE WHERE ONLY TWO RECALLS FOR THIS VEHICLE BUT HAD ALREADY EXPIRED AND STATED THERE WAS NOTHING THEY COULD DO. I FEEL SOMETHING NEEDS TO BE DONE ABOUT THIS IGNORANCE. PROBLEMS SINCE 06-PRESENT.
NHTSA complaint #10247392 — an unverified report by a vehicle owner.
at 60,000 milesSAN Antonio, TX
ELECTRICAL SYSTEM
I PURCHASED A 99 CATERA ABOUT TWO YEARS AGO AND SENSE THEN THIS CAR IS A CARDBOARD BOX ON WHEELS. THE ALARM SYSTEM AS GONE LOOPY IN THE SENSE THAT I COULDN'T START MY VEHICLE UNLESS I CRANKED IT ONCE LEFT IT FOR 15-30 MIN AND THEN CRANKED IT AGAIN. AFTER DISABLING THE ALARM SYSTEM IT WOULD ONLY HAPPEN ON OCCASION. THE AC/HEATER WENT OUT DUE TO THE COMPRESSOR HAVING TO MUCH COMPRESSION. THE SUNROOF OPENS AND CLOSES BY ITSELF OR NOT AT ALL. THE VACUUM HOSES HAD HOLES IN IT WHICH WAS A RECALL BUT NOT TO KEN BATCHLEOR. THE MASS AIR FLOW SENSOR HS GONE OUT THREE TIMES AND COSTS 300 TO REPLACE EVERYTIME. MY UPPER RADIATOR HOSE LEAKS CONTINUOUSLY BY THE CLAMP. THE LEVELING LIGHT WILL STAY ON FOR DAYS AT A TIME. THE ARM THAT KEEPS MY DRIVERS DOOR OPEN BROKE THROUGH THE DOOR WELDINGS AND IS DANGLING IN THE DOOR. THE SEALS ALL HAD TO BE REPLACED DUE TO WATER IN THE ENGINE. I PAID MORE IN REPAIRS FOR THIS VEHICLE THEN WHAT IT ORIGINALLY COST. THE DRIVERS FRONT AND REAR WINDOW GETS STUCK AND OPENS BY THEIR SELVES. THE DOOR LOCKS DO NOT LOCK FULLY OR OPEN FULLY. THE HORN WILL GO OUT ALL TOGETHER IN THE RAIN. EVERYTIME I TAKE IT IN THEY CAN NEVER READ ANY ERR CODES AND IT TAKES ME SEVERAL ATTEMPTS TO EXPLAIN THE ISSUE CAUSING ME TO GET REPAIRS THAT AREN'T PART OF THE MAIN PROBLEM. THERE IS NO CAMBER ADJUSTMENTS IN THIS CAR SO IF U HIT A CURB YOUR SCREWED. GAS FULL STOP RANDOMLY DOES NOT WORK AND CAUSES LOSS OF MONEY AND GAS. ME AND MY FAMILY OF 5 HAVE BEEN STRANDED FOR HOURS DUE TO MANY ISSUES WITH THIS CAR AND HERE IN TEXAS WITH A CAR THAT HAS NO AC OR HEATER IS A MAJOR PAIN. ANYONE WHO HASN'T BOUGHT ONE... DON'T!!!! CADILLAC THEMSELVES TOOK THE DUCKS OFF THE EMBLEM AFTER 99 BECAUSE THEY THEMSELVES DIDN'T THINK OF THIS CAR AS A CADILLAC STANDARD CAR. WHEN I CALLED KEN BATCHLORE THEY STATED THERE WHERE ONLY TWO RECALLS FOR THIS VEHICLE BUT HAD ALREADY EXPIRED AND STATED THERE WAS NOTHING THEY COULD DO. I FEEL SOMETHING NEEDS TO BE DONE ABOUT THIS IGNORANCE. PROBLEMS SINCE 06-PRESENT.
NHTSA complaint #10247392 — an unverified report by a vehicle owner.
at 60,000 milesSAN Antonio, TX
ENGINE AND ENGINE COOLING
I PURCHASED A 99 CATERA ABOUT TWO YEARS AGO AND SENSE THEN THIS CAR IS A CARDBOARD BOX ON WHEELS. THE ALARM SYSTEM AS GONE LOOPY IN THE SENSE THAT I COULDN'T START MY VEHICLE UNLESS I CRANKED IT ONCE LEFT IT FOR 15-30 MIN AND THEN CRANKED IT AGAIN. AFTER DISABLING THE ALARM SYSTEM IT WOULD ONLY HAPPEN ON OCCASION. THE AC/HEATER WENT OUT DUE TO THE COMPRESSOR HAVING TO MUCH COMPRESSION. THE SUNROOF OPENS AND CLOSES BY ITSELF OR NOT AT ALL. THE VACUUM HOSES HAD HOLES IN IT WHICH WAS A RECALL BUT NOT TO KEN BATCHLEOR. THE MASS AIR FLOW SENSOR HS GONE OUT THREE TIMES AND COSTS 300 TO REPLACE EVERYTIME. MY UPPER RADIATOR HOSE LEAKS CONTINUOUSLY BY THE CLAMP. THE LEVELING LIGHT WILL STAY ON FOR DAYS AT A TIME. THE ARM THAT KEEPS MY DRIVERS DOOR OPEN BROKE THROUGH THE DOOR WELDINGS AND IS DANGLING IN THE DOOR. THE SEALS ALL HAD TO BE REPLACED DUE TO WATER IN THE ENGINE. I PAID MORE IN REPAIRS FOR THIS VEHICLE THEN WHAT IT ORIGINALLY COST. THE DRIVERS FRONT AND REAR WINDOW GETS STUCK AND OPENS BY THEIR SELVES. THE DOOR LOCKS DO NOT LOCK FULLY OR OPEN FULLY. THE HORN WILL GO OUT ALL TOGETHER IN THE RAIN. EVERYTIME I TAKE IT IN THEY CAN NEVER READ ANY ERR CODES AND IT TAKES ME SEVERAL ATTEMPTS TO EXPLAIN THE ISSUE CAUSING ME TO GET REPAIRS THAT AREN'T PART OF THE MAIN PROBLEM. THERE IS NO CAMBER ADJUSTMENTS IN THIS CAR SO IF U HIT A CURB YOUR SCREWED. GAS FULL STOP RANDOMLY DOES NOT WORK AND CAUSES LOSS OF MONEY AND GAS. ME AND MY FAMILY OF 5 HAVE BEEN STRANDED FOR HOURS DUE TO MANY ISSUES WITH THIS CAR AND HERE IN TEXAS WITH A CAR THAT HAS NO AC OR HEATER IS A MAJOR PAIN. ANYONE WHO HASN'T BOUGHT ONE... DON'T!!!! CADILLAC THEMSELVES TOOK THE DUCKS OFF THE EMBLEM AFTER 99 BECAUSE THEY THEMSELVES DIDN'T THINK OF THIS CAR AS A CADILLAC STANDARD CAR. WHEN I CALLED KEN BATCHLORE THEY STATED THERE WHERE ONLY TWO RECALLS FOR THIS VEHICLE BUT HAD ALREADY EXPIRED AND STATED THERE WAS NOTHING THEY COULD DO. I FEEL SOMETHING NEEDS TO BE DONE ABOUT THIS IGNORANCE. PROBLEMS SINCE 06-PRESENT.
NHTSA complaint #10247392 — an unverified report by a vehicle owner.
at 60,000 milesSAN Antonio, TX
LATCHES/LOCKS/LINKAGES
I PURCHASED A 99 CATERA ABOUT TWO YEARS AGO AND SENSE THEN THIS CAR IS A CARDBOARD BOX ON WHEELS. THE ALARM SYSTEM AS GONE LOOPY IN THE SENSE THAT I COULDN'T START MY VEHICLE UNLESS I CRANKED IT ONCE LEFT IT FOR 15-30 MIN AND THEN CRANKED IT AGAIN. AFTER DISABLING THE ALARM SYSTEM IT WOULD ONLY HAPPEN ON OCCASION. THE AC/HEATER WENT OUT DUE TO THE COMPRESSOR HAVING TO MUCH COMPRESSION. THE SUNROOF OPENS AND CLOSES BY ITSELF OR NOT AT ALL. THE VACUUM HOSES HAD HOLES IN IT WHICH WAS A RECALL BUT NOT TO KEN BATCHLEOR. THE MASS AIR FLOW SENSOR HS GONE OUT THREE TIMES AND COSTS 300 TO REPLACE EVERYTIME. MY UPPER RADIATOR HOSE LEAKS CONTINUOUSLY BY THE CLAMP. THE LEVELING LIGHT WILL STAY ON FOR DAYS AT A TIME. THE ARM THAT KEEPS MY DRIVERS DOOR OPEN BROKE THROUGH THE DOOR WELDINGS AND IS DANGLING IN THE DOOR. THE SEALS ALL HAD TO BE REPLACED DUE TO WATER IN THE ENGINE. I PAID MORE IN REPAIRS FOR THIS VEHICLE THEN WHAT IT ORIGINALLY COST. THE DRIVERS FRONT AND REAR WINDOW GETS STUCK AND OPENS BY THEIR SELVES. THE DOOR LOCKS DO NOT LOCK FULLY OR OPEN FULLY. THE HORN WILL GO OUT ALL TOGETHER IN THE RAIN. EVERYTIME I TAKE IT IN THEY CAN NEVER READ ANY ERR CODES AND IT TAKES ME SEVERAL ATTEMPTS TO EXPLAIN THE ISSUE CAUSING ME TO GET REPAIRS THAT AREN'T PART OF THE MAIN PROBLEM. THERE IS NO CAMBER ADJUSTMENTS IN THIS CAR SO IF U HIT A CURB YOUR SCREWED. GAS FULL STOP RANDOMLY DOES NOT WORK AND CAUSES LOSS OF MONEY AND GAS. ME AND MY FAMILY OF 5 HAVE BEEN STRANDED FOR HOURS DUE TO MANY ISSUES WITH THIS CAR AND HERE IN TEXAS WITH A CAR THAT HAS NO AC OR HEATER IS A MAJOR PAIN. ANYONE WHO HASN'T BOUGHT ONE... DON'T!!!! CADILLAC THEMSELVES TOOK THE DUCKS OFF THE EMBLEM AFTER 99 BECAUSE THEY THEMSELVES DIDN'T THINK OF THIS CAR AS A CADILLAC STANDARD CAR. WHEN I CALLED KEN BATCHLORE THEY STATED THERE WHERE ONLY TWO RECALLS FOR THIS VEHICLE BUT HAD ALREADY EXPIRED AND STATED THERE WAS NOTHING THEY COULD DO. I FEEL SOMETHING NEEDS TO BE DONE ABOUT THIS IGNORANCE. PROBLEMS SINCE 06-PRESENT.
NHTSA complaint #10247392 — an unverified report by a vehicle owner.
at 60,000 milesLynn, MA
VISIBILITY
TL*THE CONTACT OWNS A 1999 CADILLAC CATERA. AFTER A RAINSTORM, THE CONTACT WOULD NOTICE A LARGE AMOUNT OF WATER ON THE FRONT AND BACK PASSENGER SIDE FLOOR PANELS. DEPENDING ON THE PRECIPITATION, THERE WOULD BE APPROXIMATELY 3 TO 4 INCHES OF WATER ON THE FLOOR. THE WATER ORIGINATED FROM THE GLOVE COMPARTMENT. ALSO, THE CONTACT OBSERVED A SMALL AMOUNT OF MILDEW ON THE CARPET AND SMELLED A STRONG ODOR. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE WINDSHIELD WAS REPLACED; HOWEVER, THE FAILURES CONTINUED. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 79,000.
NHTSA complaint #10241827 — an unverified report by a vehicle owner.
at 34,000 milesTinton Falls, NJ
ENGINE AND ENGINE COOLING
1999 CADILLAC CATERA WITH 34,000 ORIGINAL MILES COMPLETLY FAILS ON THE HIGHWAY. YOU LOSE ENGINE, BRAKES AND STEERING.
NHTSA complaint #10229428 — an unverified report by a vehicle owner.
at 116,000 milesWindsor, MO
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
OUR 1999 CADILLAC CATERA ENGINE SHELLED OUT DUE TO THE DEFECTIVE SERPENTINE BEARING ASSEMBLY THAT GENERAL MOTORS ELECTED TO INSTALL ON THE 3.0 V-6 ENGINE FOR THIS CAR. GM IS WELL AWARE OF THE DEFECT BUT REFUSES TO DO ANYTHING ABOUT THE PROBLEM. WHEN THE DEFECTIVE BEARINGS FREEZE UP AT HIGHWAY SPEEDS,IT CAUSES A COMPLETE ENGINE FAILURE; HENCE RESULTING IN AN EXPENSIVE ENGINE REPLACEMENT. BECAUSE GM DOES NO LONGER MAKE THE 3.0 V-6 MOTOR FOR THIS CAR, YOU ARE STUCK WITH PURCHASING ONE USED FROM WHEREVER YOU CAN FIND ONE. MY USED ENGINE COST $3,460 TO REPLACE THE ONE THAT WAS IN MY VEHICLE. THE MILES ON THE REPLACEMENT MOTOR WAS STATED TO ME AS 39,000 + MILES. MY ORIGINAL MOTOR WENT OUT AT 116,000. IF NOT FOR THE TRACKING SYSTEM IN MY CAR, I WOULD HAVE BEEN AT THE MERCY OF THE PUBLIC WHILE I WAS 230 MILES FROM HOME. THE ONLY CLUE THAT I HAD THAT SOMETHING WAS AMISS WAS FROM A FAINT OILY BURNT SMELL JUST PRIOR TO THE ENGINE FAILURE. THIS WAS EXPLAINED TO ME BY THE DEALER THAT WAS FROM THE BEARING SEIZURE AND THE SERPENTINE BELT. THE ENGINE HAD NO KNOWN PROBLEMS PRIOR TO THE BREAKDOWN.
NHTSA complaint #10223648 — an unverified report by a vehicle owner.
at 101,946 milesCharlotte, NC
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ENGINE COOLANT TEMPERATURE WARNING LIGHT COMES ON
NHTSA complaint #10185407 — an unverified report by a vehicle owner.
at 118,000 milesWindsor, MO
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
DT*: THE CONTACT STATED WHILE DRIVING 72 MPH, THERE WAS A SUBTLE MUSTY OILY SMELL INSIDE THE CAB OF THE VEHICLE. SHORTLY THEREAFTER, THE ENGINE STALLED. THE VEHICLE WAS NOT ABLE TO BE RESTARTED, AND WAS TOWED TO A SERVICE DEALER, WHO DETERMINED THAT THE PROBLEM WAS DUE TO A FAULTY PULLEY TENSIONER IN THE CHARGING SYSTEM. THE PART WAS ORDERED AND REPLACED, BUT THE PROBLEM PERSISTED. THE FINAL DETERMINATION FROM THE DEALER WAS THAT THE ENTIRE MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALSO NOTIFIED.
NHTSA complaint #10175296 — an unverified report by a vehicle owner.
at 86,000 milesIdaho Falls, ID
EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
DT*: THE CONTACT STATED THE VEHICLE WOULD NOT START INTERMITTENTLY. THE SUNROOF OPENED, THE DOORS UNLOCKED AND THE SEAT BELTS DISCONNECTED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THE ANTI THEFT MODULE NEEDED TO BE REPLACED BUT THE REQUIRED CODE WAS NOT AVAILABLE.
NHTSA complaint #10164186 — an unverified report by a vehicle owner.
at 86,900 milesGrand Prairie, TX
ELECTRICAL SYSTEM:WIRING
ENGINE SHUT OFF WITHOUT WARNING WHILE TRAVELING AT HIGHWAY SPEED CAUSING LOSS OF POWER STEERING AND BRAKING. PROBLEM WAS DIAGNOSED AS DEFECTIVE CRANKSHAFT POSITION SENSOR. ACCIDENT WAS AVOIDED BECAUSE OF QUICK DRIVERS REACTION. URGENT ATTENTION REQUESTED. ENGINE WOULD TURN OVER BUT NOT START UNTIL AFTER 10-15 MINUTES.
NHTSA complaint #10162469 — an unverified report by a vehicle owner.
at 86,900 milesGrand Prairie, TX
ENGINE AND ENGINE COOLING
ENGINE SHUT OFF WITHOUT WARNING WHILE TRAVELING AT HIGHWAY SPEED CAUSING LOSS OF POWER STEERING AND BRAKING. PROBLEM WAS DIAGNOSED AS DEFECTIVE CRANKSHAFT POSITION SENSOR. ACCIDENT WAS AVOIDED BECAUSE OF QUICK DRIVERS REACTION. URGENT ATTENTION REQUESTED. ENGINE WOULD TURN OVER BUT NOT START UNTIL AFTER 10-15 MINUTES.
NHTSA complaint #10162469 — an unverified report by a vehicle owner.
at 90,995 milesRichmond, KYFire
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
WHILE I WAS DRIVING I HAD MY SEAT HEATER ON TO WARM THE LEATHER SEATS AND IT CAUGHT FIRE AND BURNED A PLACE IN MY SEAT. ITS NOT A LARGE SPOT, BUT ITS THERE AND NOW I FEAR IF I TURN IT ON THE CAR WILL CATCH ON FIRE. I'VE SPOKE TO OTHER PEOPLE IN THE CADILLAC CATERA GROUPS AND THEY HAVE HAD THE SAME PROBLEM.
NHTSA complaint #10150148 — an unverified report by a vehicle owner.
at 72,000 milesST Louis, MOFire
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
DT: THE CONTACT STATED THE REAR PASSENGER SEAT CAUGHT ON FIRE WHILE USING THE HEATER WITHIN THE SEAT. THERE WERE NO WARNING SIGNS INDICATING A PROBLEM WITH THE VEHICLE. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FIRE. THE VEHICLE HAS NOT BEEN REPAIRED.
NHTSA complaint #10143304 — an unverified report by a vehicle owner.
at 67,000 milesSahuarita, AZ1 injured
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR'S "CHECK ENGINE" AND TRANSMISSION DASH LIGHTS INTERMITTENTLY STAY ON AND THE CAR WON'T START. SOMETIMES THE CAR WILL START AND MOVE WITH THE TRANSMISSION LIGHT ON BUT THE CAR IS SLUGGISH. TWO OR THREE HOURS LATER THE CAR WILL START AND RUN FINE. THIS PROBLEM WAS IDENTIFIED A WEEK AFTER PURCHASE (SEP 2004) BUT THE DEALER COULDN'T IDENTIFY A PROBLEM. IT HAS GRADUALLY WORSENED, BUT NONE MORE THAN THIS EVENING WHEN MY FAMILY AND I WERE ALMOST KILLED! WE WERE DRIVING ON AN INTERSTATE AT 70 MPH. NO ENGINE LIGHTS WERE ON. THE SPEEDOMETER ALL OF A SUDDEN WENT TO ZERO AND I LOST ALL POWER. AN EIGHTEEN WHEELER MISSED US BY INCHES AS I TRIED TO GET THE CAR OFF TO THE SIDE OF THE ROAD. MY DAUGHTER SLAMMED HER HEAD AGAINST THE SIDE WINDOW. GM AND CADILLAC SHOULD BE ASHAMED OF PUTTING THIS PRODUCT OUT. THEY HAVE ALL BUT WASHED AND TURNED THEIR BACK ON CATERA OWNERS. I AM RETIRING FROM THE U.S. AIR FORCE IN TWO WEEKS AFTER 25 YEARS OF SERVICE. I GET CHILLS WHEN I THINK OF AMERICANS WHO DIED IN WARS AND CONTINGENCIES TO PROTECT PEOPLE AND BUSINESSES LIKE THIS. I CAN'T BELIEVE THERE ISN'T ONE OFFICIAL RECALL ON THIS VEHICLE. I'VE HAD NOTHING BUT TROUBLE WITH THIS CAR FROM THE BEGINNING BUT NONE AS DANGEROUS AS THE CURRENT PROBLEM. I HAVE READ STORY AFTER STORY ON YOURS AND OTHER INTERNET SITES ABOUT THIS LEMON OF A CAR (1997 TO 2001). TOMORROW I WILL TAKE TIME OFF FROM WORK TO BRING THIS CAR TO THE DEALER. EVERYTHING WILL BE BASED ON THEIR SCHEDULE AND I WILL HAVE TO FIND RIDES BACK AND FORTH (30 MINUTES FROM MY WORK AND 45 MINUTES FROM MY HOME). THEY WILL NOT BE ABLE TO IDENTIFY ANY DTC CODES AND I WILL PAY FOR THINGS THAT THEY THINK IS WRONG WITH IT. IRONICALLY, MY RESEARCH INDICATES THAT THE PROBLEM MAY BE A CRANKSHAFT SENSOR. THEY DISAGREED DURING THE WARRANTY PERIOD AND DID NOT REPLACE IT. IT MAY OR MAY NOT BE THE SENSOR, BUT SOMEONE MUST BE RESPONSIBLE AND ACCOUNTABLE FOR IDENTIFYING AND FIXING THIS COMMON CATERA PROBLEM BEFORE SOMEONE GETS KILLED!
NHTSA complaint #10140293 — an unverified report by a vehicle owner.
at 49,182 milesFredericksburg, VACrash
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT: THERE WAS A PROBLEM WITH THE AIRBAG WARNING LIGHT COMING ON. WHEN THE CONSUMER TOOK VEHICLE TO THE DEALERSHIP THEY TOLD HIM THE AIRBAG HAD TO BE REPLACED BECAUSE IT WAS DEFECTIVE. HE HAD THE AIRBAG REPLACED BY AN AUTHORIZED DEALERSHIP. ANOTHER VEHICLE HAD HIT THE CONSUMER'S VEHICLE BUMPER AND THE AIRBAGS DID NOT DEPLOY. THIS OCCURRED IN AUGUST 2004. ON SEPTEMBER 21, 2005 THE AIRBAG WARNING LIGHT CAME ON AGAIN AND STAYED ON. WHEN THE CONSUMER TOOK VEHICLE TO THE DEALERSHIP THEY TOLD HIM THAT THE AIRBAG MODULE WAS DEFECTIVE. THE DEFECTIVE PART WAS THE REPLACEMENT PART.
NHTSA complaint #10137333 — an unverified report by a vehicle owner.
Hendersonville, TNFire1 injured
UNKNOWN OR OTHER
WHERE DO I EVEN START WITH THE 1999 CATERA THAT I JUST HAD TO TRADE IN THIS WEEKEND DUE TO SO MANY THINGS THAT HAD WENT WRONG WITH THAT CAR. 1ST, WHEN FILLING THE CAR UP WITH GAS, IT WOULD NOT AUTOMATICALLY SHUT OFF. DEALER FIXED 1ST TIME, BUT MESSED UP THE GAS GAUGE. IT STARTED DOING IT AGAIN 1 MONTH LATER. YOU COULD NOT KEEP A SET OF TIRES ON THE CAR NO MATTER HOW MANY ALIGNMENTS THAT YOU HAD PERFORMED. THE SUNROOF WOULD NOT OPEN MOST OF THE TIME WHEN YOU TRIED TO OPEN IT, BUT IT WOULD OPEN ON IT'S OWN AT RANDOM. DEALER REPLACED THE SWITCH TWICE, PROBLEM STILL OCCURRED. THE TRANSMISSION WENT OUT AT 60K AND HAD TO BE REPLACED DUE TO THE *S* LIGHT FLASHING. THE FIRST RADIO WOULD NOT PICK UP ANY STATIONS, THE RADIO WAS REPLACED BY THE DEALER. 4K LATER AFTER WARRANTY EXPIRED, IT HAPPENED AGAIN. AT 65K, THE CD PLAYER WOULD NO LONGER WORK. THE LOCKS WOULD NOT COMPLETELY LOCK WITH THE REMOTE OR WHEN THE CAR WAS PUT INTO GEAR. AT 90K, THE DRIVERS SIDE HEATED SEAT LITERALLY CAUGHT FIRE WHILE DRIVING AND BURNED A 4" DIAMETER HOLE IN FRONT BOLSTER. GM STATED THAT THIS IS "NORMAL WEAR AND TEAR, BUT NORMALLY, THEY JUST STOP FUNCTIONING. THEY WOULD NOT PAY FOR THE REPAIRS OF THE SEAT AT ALL. ALMOST CAUSED ME TO WRECK THE CAR AS THE ACBIN QUICKLY FILLED WITH SMOKE AND AS SOON AS I CRACKED THE WINDOW, THE FIRE STARTED TO GET LARGER AS IT GOT MORE AIR TO FEED IT. THE CHECK ENGINE LIGHT SHOWED CYLINDER MISFIRES AND I WAS TOLD THAT IT WOULD BE $2500 TO $5000 TO REPAIR IT. I TRADED THE CAR ON 6/11/05 FOR A NEW 2005 CHEVY SILVERADO EXTENDED CAB. I HOPE THAT GM READS THIS AND CALLS ME AT THE NUMBER I PROVIDED SO I CAN PROVIDE MORE DETAILED INFO ON THIS. I WAS LITERALLY SCREWED ON THIS CAR. IT WAS A LEMON FROM THE START AND NO ONE SEEMED TO CARE!
NHTSA complaint #10125205 — an unverified report by a vehicle owner.
at 59,550 milesCharlotte, NC
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE CD SENSOR WAS DEFECTIVE. THIS DEFECT WAS REPAIRED BY THE DEALER ONCE BEFORE. CONSUMER STATED IT WILL NOT PASS EMISSION CONTROL. TEST. MANUFACTURE WA SCONTACTED.
NHTSA complaint #10095329 — an unverified report by a vehicle owner.
at 48,101 milesFredericksburg, VA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
RECENTLY PURCHASED A 1999 CADILLAC CATERA WITH APPROX 49000 MILES ON VEHICLE. FIRST DAY OF PURCHASE SON WAS FILLING VEHICLE WITH GASOLINE AND AUTO FILL SHUT OFF NEVER SHUT PUMP OFF FUEL SPILLED ON GROUND UNTIL PUMP WAS MANUALLY SHUT OFF AT HOSE. THIS HAS HAPPENED SEVERAL TIMES SINCE SON TRIED DIFFERENT GAS STATIONS THINKING IT MIGHT BE THE PUMP - HAPPENED AT EVERY PUMP AND TODAY I FILLED THE VEHICLE BUT WAS THREE THREE FEET AWAY CLEANING BACK WINDOW WHEN THIS HAPPENED AGAIN AND APPROX 1/2 GALLON OF FUEL SPILLED FROM OVER FLOWING UNTIL I COULD RELEASE THE FUEL HANDLE FROM PUMP. START JUNE 4TH THROUGH PRESENT PROBLEM HAS HAPPENED. FIRE COULD EASILY HAVE STARTED AND CAUSED PROPERTY DAMAGE AND OR INJURY OR DEATH IF FIRE HAD STARTED.
NHTSA complaint #10088744 — an unverified report by a vehicle owner.