Owners have filed 12 complaints
about the 2022 Cadillac CT5 with NHTSA between 2022 and 2026.
The largest single group is the body & structure.
Across this model's run it ranks 4 of 6 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 26
Against the median year of the Cadillac CT5. 50 means typical for this
model; 100 means roughly double.
Severity — 0
0% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2022 Cadillac CT5
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Body & Structure
325.0%
Airbags
216.7%
Median failure at 3,500 miles
Electrical System
216.7%
Driver Assist & Collision Avoidance
18.3%
Wheels
18.3%
Tires
18.3%
Brakes
18.3%
Steering
18.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jul 2022peak 3Jul 2026
Recalls on the 2022 Cadillac CT5
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2024060273,306 units in Canada
Lights And Instruments
Issue: On certain vehicles, a software problem could cause the lower beam headlamps not to turn on as it becomes dark outside if the multi-function switch is in the "OFF" or "PARKING LAMP" position. This could also cause the daytime running lamps (DRLs) to turn off when the vehicle is moving. As a result, the vehicles may not meet certain requirements of Canadian regulations. Safety Risk: Headlamps and/or DRLs that don't turn on could reduce visibility, make the vehicle less visible to others and increase the risk of a crash. Corrective Actions: General Motors will notify owners by mail and advise you to take your vehicle to a dealership to update the body control module (BCM)software.
Recall 202270085,685 units in Canada
Lights And Instruments
Issue: On certain vehicles, the daytime running lamps (DRLs) may stay on when the headlamps are on. Canadian regulations require the DRLs to turn off when the headlamps are on. Safety Risk: Daytime running lamps that stay on could cause glare for oncoming drivers and increase the risk of a crash. Corrective Action: General Motors will notify owners by mail and instruct you to take your vehicle to a dealership to update the body control module (BCM) software.
Recall 20214882,655 units in Canada
Airbag
Issue: On certain vehicles, the roof-rail airbags may not have been installed correctly. As a result, the airbags may not inflate properly in a crash. Safety Risk: A roof-rail airbag that does not inflate properly could create an increased risk of injury in a crash. Corrective Actions: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the roof-rail airbags. If necessary, they will be reinstalled correctly.
In the owners' own words, exactly as filed with NHTSA.
Riverview, FL
STRUCTURE:BODY
Outside door handle/pads stopped working. Car has 30K miles and 2 door handles stopped working and others are starting to be intermittent. Understanding is the pad and electronic switch gets gunked out and wouldn’t make connection. Only way you can open the door is via inside door latch. Seems like a really bad situation if you get into an accident and can’t open thru door from the outside due to a faulty door handle.
NHTSA complaint #11752089 — an unverified report by a vehicle owner.
Riverview, FL
ELECTRICAL SYSTEM
Outside door handle/pads stopped working. Car has 30K miles and 2 door handles stopped working and others are starting to be intermittent. Understanding is the pad and electronic switch gets gunked out and wouldn’t make connection. Only way you can open the door is via inside door latch. Seems like a really bad situation if you get into an accident and can’t open thru door from the outside due to a faulty door handle.
NHTSA complaint #11752089 — an unverified report by a vehicle owner.
Ponchatoula, LA
ELECTRICAL SYSTEM
The driver door will not open from the outside. My car only has 38k miles on it. All doors will open other than the driver door. This is a safety feature that needs to be recalled and fixed. The dealership even told me this happens often. I have to climb through my passenger door to get in the driver seat. I am a single woman and do not feel safe unless I’m in a busy parking lot bc I could easily get mugged while not being able to safely enter my vehicle fast enough.
NHTSA complaint #11751375 — an unverified report by a vehicle owner.
Bay Minette, AL
STRUCTURE:BODY
My driver side door is unable to open due to the pressure pad. This is a known problem to Cadillac. I have already had to have 2 door handles replaced on the passenger side. It is unsafe to not be able to enter the driver seat of your vehicle in an emergency.
NHTSA complaint #11740325 — an unverified report by a vehicle owner.
Riverview, FL
STRUCTURE:BODY
Front driver side door unable to open from the outside. Faulty door handle pad. Initially randomly wouldn’t work, would have to press the pressure pad multiple times or press on specific part of the pad. Eventually, stopped working all together. It’s a safety issue if unable to open the door during an emergency. Pretty common issue on Cadillac CT5s regardless of trim. Affects all 4 doors, just happen to be the driver side is the most used.
NHTSA complaint #11711602 — an unverified report by a vehicle owner.
Glenn Heights, TX
WHEELS
The front wheels are locking up sometimes when either hitting a bump in the road or just out of the blue while driving. The auto braking will engage quickly and then shut off.
NHTSA complaint #11648919 — an unverified report by a vehicle owner.
The front wheels are locking up sometimes when either hitting a bump in the road or just out of the blue while driving. The auto braking will engage quickly and then shut off.
NHTSA complaint #11648919 — an unverified report by a vehicle owner.
Rome, NY
TIRES:TREAD/BELT
See attached document for complaint
NHTSA complaint #11576798 — an unverified report by a vehicle owner.
2022 CADILLAC CT5. CONSUMER WRITES IN REGARD TO SHORTAGE OF COMPUTER CHIPS FOR VEHICLES HEATED STEERING WHEEL.
NHTSA complaint #11504437 — an unverified report by a vehicle owner.
at 3,500 milesEdmond, OK
AIR BAGS
The contact owns a 2022 Cadillac CT5. The contact stated that while driving at an undisclosed speed, the Service Restraint System message was displayed. The vehicle was taken to the dealer where it was diagnosed that the driver's side air bag sensor needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 3,500.
NHTSA complaint #11487338 — an unverified report by a vehicle owner.
Dania Beach, FL
SERVICE BRAKES
I purchased vehicle on 7/28/22 from Bayview Cadillac in Fort Lauderdale, Florida. On August 2, 2022, I noticed that my brakes were making a loud, harsh, scraping noise when coming to a full stop. Brakes also felt like they were going to lock up or stutter. On August 3, 2022, I brought the car back to the dealership to be serviced. On August 4, 2022, dealership told me that GM and Brembo (brake manufacturer) KNEW of this issue and were working on a bulletin to fix issue but that the bulletin would not be issued until late 2022 or early 2023. GM refused to take back vehicle in this dangerous condition with faulty brakes. Apparently ALL Brembo brakes across many different car manufacturers are having same issue. GM states it is "not a safety concern", however, the brakes are clearly faulty and dangerous. NHTSA should investigate this issue before someone is really hurt or dead.
NHTSA complaint #11478497 — an unverified report by a vehicle owner.
Forney, TX
AIR BAGS
Received message on dashboard 'Service Safety Restraint System'. Dealership says that airbag needs to be replaced and it is not safe to drive the car. Manufacture of the car does not have the part and cannot repair the car. No timeframe on when the car can be repaired was given. GM is already under investigation for this same exact issue from 2021 where 15 collisions resulted in airbags not deploying.
NHTSA complaint #11474858 — an unverified report by a vehicle owner.