21 of the 99 complaints about the 2004 Cadillac Escalade are about the electrical system — 21% of everything reported for this model year. Half of the failures with a mileage on record happened before 88,100 miles.
21
Complaints
1
Crashes
3
Fires
0
Injuries
Filed with NHTSA, in their own words.
ELECTRICAL SYSTEM
I don’t know all I stopped driving it because it is not shifting right and I can’t ark it for some reason . I have to leave it in reverse and then turn off and put rocks so it does not move. Not safe, one day I drive 30 minutes later it is this way.
NHTSA complaint #11639247 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
so when I give it some gas the blower Moter for the ac /heat with go Fater then when the rpms go down the fan goes down with it same with the lights they flicker. i had changed the brake pads an rotors an blew compressed air on the caliper an seen a pin hole on the rubber seal.
NHTSA complaint #11498643 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
When driving it feels like I'm slowing down when I'm not. The lights inside, the headlights, & on dashboard flicker & sometimes go out while driving. My seatbelts on the driver, back seat behind driver not working. The driver seat does not adjust so I can position myself correctly. The truck rocks side to side while driving as if it will tip over on its side if I drive over 30. I just recently acquired the truck within the last few months and I need to be on the road driving my babies around. I love the truck andu problems with it sounds and drive like it's all a safety issue. Please let me know if these issues are covered to be fixed.
NHTSA complaint #11495611 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
I HAVE MULTIPLE RECALLS THAT ARE OLDER, BUT STILL SHOULD BE TAKEN CARE OF CORRECT? I'LL TAKE SCREENSHOTS AND SEND THEM. THANK YOU
NHTSA complaint #11309294 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
MY TRUCK STARTED ON FIRE SMOKE STARTED UNDER GLOVE BOX!, THEN FLAMES STARTED AND THE WHOLE TRUCK BURNED UP! I WAS JUST DRIVING ION THE HIGHWAY!! LUCKY TO BE ALIVE TO TELL THE STORY
NHTSA complaint #11267534 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
HEADLIGHTS AND BALLETS BEEN REPLACED 3TIMES.. THEY COMES ON ONLY WHEN NOT DRIVING THEN I START DRIVING THEN ALL THE LIGHTS START FLICKERING. SEATBELT IN REAR WAS REPAIRED TWICE BUT WONT RETRACT AFTER UNBUCKLEING.
NHTSA complaint #11258241 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. WHILE DRIVING 50 MPH, THE STEPPER MOTOR FOR THE INSTRUMENT GAUGE CLUSTER DASHBOARD FAILED. THE FAILURE CAUSED THE SPEEDOMETER, FUEL GAUGE, AND TACHOMETER TO DISPLAY THE INCORRECT READINGS AND FAIL COMPLETELY. THE CONTACT TOOK THE VEHICLE TO THE DEALER (HENDRICK AND CARREY CADILLAC, 101 TEAM HENDRICK WAY #101, CARY, NC 27511) AND WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE; HOWEVER, THE CONTACT MISSED THE SPECIAL ROLL OUT PROGRAM TO GET THE VEHICLE REPAIRED. THE MANUFACTURER STATED THAT NOTHING COULD BE DONE AND REFERRED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS 62,000.
NHTSA complaint #11096721 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT WAS UNABLE TO READ THE SPEEDOMETER AND THE GAUGES DISPLAYED THE INCORRECT SPEED, FUEL, AND RPM INFORMATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
NHTSA complaint #10939280 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
I WAS THE OWNER OF A 2014 CADILLAC ESCALADE. ON AUGUST 26, 2015, WHILE DRIVING I PLUGGED IN MY CELL PHONE CHARGER INTO THE CIGARETTE LIGHTER. SPARKS AND SMOKE STARTED COMING FROM UNDERNEATH THE DASHBOARD. I PULLED OVER TO A SIDE STREET. NO SOONER THAN I WAS ABLE TO GET OUT, THE ENTIRE CABIN OF THE VEHICLE, THE DOORS,SEATS, CONSOLE BURST INTO FLAMES. THE ENGINE WAS ON FIRE AS WELL. THIS WAS A DEVASTATING INCIDENT TO ENDURE. I AM LUCKY TO BE ALIVE
NHTSA complaint #10855173 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START AND THE KEY REMAINED IN THE START POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 178,000.
NHTSA complaint #10703935 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
VEHICLE IS NO LONGER PROVIDING SPEED READOUT WHILE VEHICLE IS IN MOTION OR GAUGE IS INOPERATIVE AT RANDOM. MY VEHICLE IS 11 YEARS OLD BUT HAS LESS THAN 20,000 ORIGINAL MILES (MOST ARE HIGHWAY). 19,800 TO BE EXACT. DEALER INDICATES GM WILL NOT AUTHORIZE A FIX AT NO COST UNDER THEIR SPECIAL COVERAGE ADJUSTMENT #07187C. THIS VEHICLE HAS BEEN WELL MAINTAINED AND I FAIL TO SEE HOW HAVING SIMPLE TIME PASSAGE ON A LOW MILEAGE VEHICLE IS CAUSE FOR NOT BACKING THE PRODUCT. LOOKS LIKE THEY KNOW THEY HAVE A PROBLEM AND JUST DON'T WANT TO PAY TO RESOLVE THE ISSUE. THEY ARE USING TIME PASSAGE AS A WAY TO SIDE STEP CORRECTING THE ISSUE ON A PART THAT THEY KNOW TO BE DEFECTIVE. A PART THEY KNOW FAILS. A PART THAT PROVIDES THE OPERATOR WITH FEEDBACK SO SAFE OPERATION AND CONTROL OF THE VEHICLE CAN BE MAINTAINED. I DO NOT KNOW THE SPEED OF THE VEHICLE WHEN I FIRST NOTICED THE ISSUE, HOWEVER I WAS ON A HIGHWAY IN SNOWY CONDITIONS...
NHTSA complaint #10671020 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND CAUSED THE CONTACT TO CRASH INTO A GUARD RAIL. THE CONTACT ALSO MENTIONED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 108,000.
NHTSA complaint #10554721 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 CADILLAC ESCALADE. A PENNY FEEL BETWEEN THE CONSOLE AND THE CIGARETTE LIGHTER AND CAUSED A SHORT IN THE WIRING. THE CONTACT DISCONNECTED THE WIRING AND HAD THE VEHICLE TOWED TO A LOCAL DEALER, WHO STATED THAT THE ENTIRE WIRING SYSTEM NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE CIGARETTE LIGHTER SHOULD BE LOCATED IN A DIFFERENT POSITION IN THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE ENTIRE VEHICLE COULD HAVE CAUGHT FIRE. THE FAILURE MILEAGE WAS 120,000.
NHTSA complaint #10377039 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
MY 2004 CADILLAC ESCALADE WANTS TO SHUT DOWN WHILE DRIVING. THE SYSTEM IS RESETTING ITS SELF, CAUSING MY CAR TO STALL, THE ALTERNATOR GAUGE IS FLUCTUATING BACK AND FORTH.
NHTSA complaint #10345068 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I AM THE OWNER OF A 2004 CADILLAC ESCALADE AND MY SPEEDOMETER HAS QUIT WORKING IT STARTED MALFUNCTIONING/STICKING, NOT SHOWING CORRECT SPEED ON APPROXIMATELY FEBRUARY 27, 09 AS OF TODAY IT HAS QUIT WORKING ALL TOGETHER. WHEN I CALLED THE LOCAL DEALERSHIP (RED NOLAND CADILLAC) I WAS ADVISED THE COST TO REPAIR THE SPEEDOMETER CLUSTER WOULD BE APPROXIMATELY $370. AND BECAUSE I HAVE APROX 72,000 MILES ON MY VEHICLE THE SPECIAL BULLETIN THAT WAS ISSUED BY GM HAS EXPIRED. I ASKED THE DEALERSHIP IF THERE WERE ANY EXCEPTIONS TO THE SPECIAL BULLETIN SINCE I AM ONLY 2,000 MILES OVER THE THRESHOLD, I WAS TOLD THAT IF I WAS THE ORIGINAL OWNER OF THE VEHICLE THEY COULD HELP ME, BUT SINCE I AM NOT THERE WAS NOTHING THEY COULD DO FOR ME.
NHTSA complaint #10262577 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 CADILLAC ESCALADE. THE CONTACT STATED THAT THE ENTIRE INSTRUMENT PANEL ON THE VEHICLE BECAME INOPERABLE, INCLUDING THE SPEEDOMETER. THE DEALER STATED THAT THERE WERE NO RECALLS; HOWEVER, THE MANUFACTURER WAS AWARE OF THE FAILURES AND STATED THAT CADILLAC WOULD REPLACE THE INSTRUMENT PANEL FOR FREE ON VEHICLES WITH LESS THAN 75,000 MILES. THE CONTACT DID NOT KNOW IF HIS VEHICLE FIT THE CRITERIA. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 88,100.
NHTSA complaint #10259630 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CADILLAC ESCALADE SPEEDOMETER IS NOT WORKING PROPERLY. TWO OTHER ESCALADE OWNERS OF THE SAME YEAR WHO ARE NEIGHBORS HAVE THE SAME PROBLEM. SPEEDOMETER SPENDS AROUND AND YOU ARE UNABLE TO DETERMINE YOUR SPEED.
NHTSA complaint #10248383 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* - THE CONTACT OWNS A 2004 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH THE SPEEDOMETER WOULD READ 100 MPH. THE CONTACT STATED THAT IF HE WERE AT A STOP THE SPEEDOMETER WOULD READ 120 MPH. THERE WERE NO WARNING INDICATORS. THE SPEEDOMETER EVENTUALLY STOPPED REGISTERING ANY SPEED. THE SPEEDOMETER WAS DIAGNOSED AS BEING FAULTY AND WAS REPLACED BY THE DEALER. THE CONTACT WAS NO LONGER IN POSSESSION OF THE VEHICLE.*AK UPDATED 02/22/07.
NHTSA complaint #10180683 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:HORN
CONSUMER COMPLAINT REGARDING DEFECTIVE 2004 CADILLAC ESCALADE HORN. *TS THE CONSUMER STATED THE DEALER HAS TRIED TO CORRECT THE PROBLEM 4 TIMES.
NHTSA complaint #10146403 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
DT: THE CONSUMER STATED THAT THE 2004 CADILLAC ESCALADE WAS HAVING AN ELECTRICAL PROBLEM. THE SPEEDOMETER FAILED ALONG WITH THE RPMS, THE LEVERS WERE MISREADING THE INFORMATION. THE LIGHTS WERE BLINKING ON AND OFF AND BECAME VERY DIM AND YELLOWISH. THE BRIGHT LIGHTS WERE VERY DIM ALSO. THE INSTRUMENTS ON STEERING WHEEL WERE GETTING VERY WARM, AND THEY WERE NOT SUPPOSE TO, SPECIFICALLY STATED THE CONSUMER. THE NAVIGATION SYSTEM WAS HAVING PROBLEMS READING INFORMATION. THE VEHICLE HAS BEEN IN THE REPAIR SHOP. THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. THE DEALERSHIP HAS NOT BEEN ABLE TO FIX THE PROBLEM. THE CONSUMER HAS CALLED GM, AND THEY WILL NOT CALL THE CONSUMER BACK. THE ELECTRICAL PROBLEM HAS NOT BEEN FIXED AT THIS POINT. THE CONSUMER HAS AN APPOINTMENT TO HAVE THE VEHICLE CHECKED WITHIN THE NEXT WEEK.
NHTSA complaint #10136307 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
DT: THE CONSUMER STATED THAT THE 2004 CADILLAC ESCALADE WAS HAVING AN ELECTRICAL PROBLEM. THE SPEEDOMETER FAILED ALONG WITH THE RPMS, THE LEVERS WERE MISREADING THE INFORMATION. THE LIGHTS WERE BLINKING ON AND OFF AND BECAME VERY DIM AND YELLOWISH. THE BRIGHT LIGHTS WERE VERY DIM ALSO. THE INSTRUMENTS ON STEERING WHEEL WERE GETTING VERY WARM, AND THEY WERE NOT SUPPOSE TO, SPECIFICALLY STATED THE CONSUMER. THE NAVIGATION SYSTEM WAS HAVING PROBLEMS READING INFORMATION. THE VEHICLE HAS BEEN IN THE REPAIR SHOP. THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. THE DEALERSHIP HAS NOT BEEN ABLE TO FIX THE PROBLEM. THE CONSUMER HAS CALLED GM, AND THEY WILL NOT CALL THE CONSUMER BACK. THE ELECTRICAL PROBLEM HAS NOT BEEN FIXED AT THIS POINT. THE CONSUMER HAS AN APPOINTMENT TO HAVE THE VEHICLE CHECKED WITHIN THE NEXT WEEK.
NHTSA complaint #10136307 — an unverified report by a vehicle owner.