FaultScore

2008 Cadillac Escalade airbag problems

74 of the 180 complaints about the 2008 Cadillac Escalade are about the airbag system — 41% of everything reported for this model year. Half of the failures with a mileage on record happened before 92,500 miles.

F

74

Complaints

3

Crashes

0

Fires

1

Injuries

Exactly what failed

AIR Bags 74 100.0%

Airbags across every Cadillac Escalade year

2005 10 3.6%
2007 116 41.6%
2008 74 26.5%
2009 24 8.6%
2010 21 7.5%
2011 34 12.2%

What owners said

Filed with NHTSA, in their own words.

Houston, TX Crash

AIR BAGS

Side Impact air bags did not deployed on side impact. Available for inspection. Got hit from the side and air bags did not deployed. Driver did not received protection from the crash. The problem has not been confirmed by a dealer or independent service center. Vehicle was seen by the police at the crash site. The component has not been inspected. There were no warning signs or messages or symptoms of the problem prior to the failure. Became aware of the air bag deployment failure after the side impact crash.

NHTSA complaint #11432877 — an unverified report by a vehicle owner.

Lockport, NY

AIR BAGS

REMEDY FOR THE PASSENGER AIRBAG HAS TAKEN WAY TOO LONG BECAUSE OF GM FIGHTING IT. IT IS VERY UNSETTLING AND UNSAFE FEELING EVERYTIME I DRIVE MY AFFECTED VEHICLE. PLEASE REMEDY SOON!

NHTSA complaint #11389281 — an unverified report by a vehicle owner.

Honolulu, HI

AIR BAGS

WAITING ON FOLLOWUP TO THIS RECALL SINCE 2016 BUT THE MANUFACTURER DOESN'T HAVE A REMEDY YET FOR THIS AIRBAGS THAT POSE A SAFETY RISK OF BURSTING OVERTIME. MY VEHICLE IS MY DAILY DRIVER SO I AM CONCERNED ABOUT THIS. I SAW IN THE NEWS ABOUT THIS TODAY SO AM FOLLOWING UP ON THE RECALLS.

NHTSA complaint #11376081 — an unverified report by a vehicle owner.

at 85,000 miles LAS Vegas, NV Crash

AIR BAGS

AIRBAG RECALL: MAY HAVE DEFECTIVE AIRBAGS. EX: BEEN IN A COUPLE COLLISIONS AND NO RESPONSE FROM BAGS.

NHTSA complaint #11376091 — an unverified report by a vehicle owner.

Davis, CA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. HANLEES DAVIS CHEVROLET (4989 CHILES RD, DAVIS, CA 95618) WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE DEALER CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11376134 — an unverified report by a vehicle owner.

Proctor, AR

AIR BAGS

I SAW ON TV THAT THERE IS A RECALL ON THE TAKATA AIRBAG. I CALLED 866-982-2339. TO SEE WHEN THEY COULD REPAIR. REPLACE MY AIRBAGS. THEY TOLD ME THAT I NEEDED TO CHECK WITH NH TSH. SO I AM FILING A COMPLAINT DOESN'T SOUND LIKE THEY WANT TO HELP ME. THEY GAVE ME THE RUN-AROUND THEY CUT ME OFF FOUR TIMES. I HAVE BEEN ON THE PHONE FOR OVER AN HOUR WITH NO SUCCESS.

NHTSA complaint #11376052 — an unverified report by a vehicle owner.

Chester, VA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED MOORE CADILLAC LOCATED AT 9177 W. BROAD ST, RICHMOND, VA 23294, AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11352455 — an unverified report by a vehicle owner.

at 180,000 miles Palm Coast, FL

AIR BAGS

TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT STATED THAT HIS AIR BAG WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL UPON START OF HIS VEHICLE. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11350949 — an unverified report by a vehicle owner.

at 45,000 miles Merritt Island, FL

AIR BAGS

I HAVE A RECALL NOTICE BUT THE DEALER STATES THAT GM SAYS THERE'S NOTHING WRONG WITH THE AIRBAGS AND REFUSED TO REPLACE THEM! I'VE WRITTEN TO GM AND RECEIVED A PHONE CALL FROM SOMEONE FROM "CUSTOMER SERVICE" WHO TOLD ME THAT CADILLAC SAYS THERE'S NOTHING WRONG WITH MY AIR BAGS. IN THE MEANTIME MY CAR HAS A RECALL WHICH HAS REFLECTED IN SUCH A LOW TRADE IN VALUE THAT I CAN'T EVEN SELL MY CAR. NOW THE LIGHT IS ON THAT SAYS TO "SERVICE AIR BAGS" AND CADILLAC WANTS TO CHARGE ME OVER $1300 TO "SERVICE" THE AIR BAGS THEY WON'T REPLACE. SINCE WE LIVE IN FLORIDA, WHERE IT'S HOT AND HUMID, THE CONDITIONS MAKE IT EVEN MORE LIKELY THAT THE PROPELLANT CAN DEGRADE AND IF DEPLOYED CAN CAUSE SERIOUS OR FATAL INJURY. AND SINCE BOTH MY HUSBAND AND I ARE ELDERLY AND DISABLED, THIS CAUSES EVEN MORE CONCERNS.

NHTSA complaint #11339786 — an unverified report by a vehicle owner.

at 70,000 miles Brocton, MA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT REACHED OUT TO SEVERAL DEALERS, INCLUDING CADILLAC OF NORWOOD LOCATED AT 700 PROVIDENCE HWY, NORWOOD, MA 02062, (781) 762-5900, AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE DEALER WAS TOLD THAT THE AIR BAG LIGHT WAS ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11331583 — an unverified report by a vehicle owner.

Phoenix, AZ

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11319122 — an unverified report by a vehicle owner.

at 100,000 miles Alexandria, VA

AIR BAGS

TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING SENSOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE SENSOR WAS REPLACED. HE WAS THEN INFORMED THAT HIS VEHICLE WAS UNDER RECALL NHTSA CAMPAIGN NUMBER:16V383000 (AIR BAG). THE CONTACT CALLED LINDSAY CADILLAC OF ALEXANDRIA 1525 KENWOOD AVE, ALEXANDRIA, VA 22302 WHERE THE CONTACT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT ALSO STATED THAT THE DRIVER'S SIDE AIR BAG WARNING SENSOR WAS ALSO REPLACED BY THE SAME INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11310329 — an unverified report by a vehicle owner.

Alexandria, VA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. (LINDSAY CADILLAC OF ALEXANDRIA 1525 KENWOOD AVE, ALEXANDRIA, VA 22302 (703) 935-4445) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE OF THE AIR BAGS WARNING LIGHT BEING ILLUMINATED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11310389 — an unverified report by a vehicle owner.

Azle, TX

AIR BAGS

WE HAVE BEEN NOTIFIED MANY TIMES OVER THE PAST 5=6 YEARS THAT THE AIR BAGS WERE DEFECTIVE. AFTER MANY CALLS WITH THE SAME ANSWER WE DON'T KNOW WHAT TO DO. WE ARE TOLD THERE IS A PROBLEM BUT NO REMEDY. WE RECENTLY TRIED TO SELL THE CAR BUT SINCE IT HAD THE AIR BAG PROBLEM, THE VALUE WAS GREATLY IMPACTED. IT FEELS LIKE WE ARE DRIVING A TICKING TIME BOMB AND NO ONE AT CADILLAC OR GMC CARES ABOUT THIS PROBLEM.

NHTSA complaint #11306712 — an unverified report by a vehicle owner.

Irving, TX

AIR BAGS

BEEN TOLD FOR 5 YEARS THEY CAN NOT FIX THE FAULTY AIRBAGS.

NHTSA complaint #11306320 — an unverified report by a vehicle owner.

at 5 miles Alexandria, VA

AIR BAGS

THE AIR BAG IS FAULTY, HENCE AIR BAG LIGHT

NHTSA complaint #11297447 — an unverified report by a vehicle owner.

Hutchinson, MN

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE CONTACT STATED THAT RYAN CADILLAC (LOCATED AT 911 HWY 55, BUFFALO, MN 55313, (866) 360-6185) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11270876 — an unverified report by a vehicle owner.

Merritt Island, FL

AIR BAGS

2008 CADILLAC ESCALADE. CONSUMER WRITES IN REGARD TO TAKATA AIRBAG RECALL NOTICE #49151. *AS THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE AIRBAG RECALL.

NHTSA complaint #11269650 — an unverified report by a vehicle owner.

LOS Angeles, CA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CADILLAC OF BEVERLY HILLS (LOCATED AT 8767 WILSHIRE BLVD, BEVERLY HILLS, CA, 90211, 424-477-2451) AND WAS INFORMED THAT THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #11256165 — an unverified report by a vehicle owner.

EWA Beach, HI

AIR BAGS

TAKATA RECALL 5 YEARS WAITING FOR REPLACEMENT OF RECALL PARTS. NO DATE SET TO REPLACE.

NHTSA complaint #11254577 — an unverified report by a vehicle owner.

4713 Manor DR, VA

AIR BAGS

TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO LINDSAY CADILLAC OF ALEXANDRIA (1225 KENWOOD AVE, ALEXANDRIA, VA 22302, (703) 935-4445), BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11254056 — an unverified report by a vehicle owner.

Reno, NV

AIR BAGS

TAKATA RECALL. I RECEIVED A RECALL NOTICE FROM GM IN JULY OF 2016. SINCE JULY 2016 I HAVE MADE 5 PHONE CALLS TO CADILLAC AND 6 CALLS TO LOCAL DEALER ABOUT THIS RECALL. ALWAYS RESPOND WITH NO PARTS YET. 3 YEARS AND NO PARTS. I AM DRIVING THIS CAR UNDER GREAT STRESS NOT KNOWING WHEN IT WILL EXPLODE. I CANNOT SELL THIS CAR. WHAT AM I TO DO?

NHTSA complaint #11246091 — an unverified report by a vehicle owner.

Wood River, IL

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS), BUT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO QUALITY BUICK GMC (1620 HOMER M ADAMS PKWY, ALTON, IL 62002, (618) 465-8881) WHERE IT WAS DETERMINED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11245191 — an unverified report by a vehicle owner.

Irvington, NJ

AIR BAGS

TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CROWN CADILLAC (1584 US-22, WATCHUNG, NJ 07069, (908) 747-4356) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #11244489 — an unverified report by a vehicle owner.

West Chester, OH

AIR BAGS

NOTHING HAPPENED I WANT THIS FIXED BEFORE IT DOES

NHTSA complaint #11243743 — an unverified report by a vehicle owner.

Boac Raton, FL

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED AUTONATION CADILLAC WEST PALM BEACH AT 561-291-8073 (LOCATED AT 2101 45TH ST, WEST PALM BEACH, FL 33407) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11209470 — an unverified report by a vehicle owner.

Valdosta, GA

AIR BAGS

TAKATA RECALL: TRYING TO GET AIR BAGS REPLACED BUT GM/CADILLAC MAINTAINS THERE ARE NO REPLACEMENT PARTS AVAILABLE! I LIVE IN HIGH HEAT, HIGH HUMIDITY AREA AND ACCORDING TO REPORTS AT SEVERE RISK! DEALER WILL NOT SUPPLY A LOANER VEHICLE WHILE WAITING ON PARTS!

NHTSA complaint #11204083 — an unverified report by a vehicle owner.

Azle, TX

AIR BAGS

TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SEWELL CADILLAC OF GRAPEVINE (1001 E STATE HWY 114, GRAPEVINE, TX 76051, (817) 912-3000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11181214 — an unverified report by a vehicle owner.

at 50,000 miles Plano, TX

AIR BAGS

RECALLED TAKATA AIRBAGS FROM GM & NOTHING HAPPENING... NOTHING HAS HAPPENED YET...ARE THEY WAITING FOR PEOPLE TO DIE FROM THESE INFLATORS?

NHTSA complaint #11174534 — an unverified report by a vehicle owner.

Surfside, FL

AIR BAGS

MY AIR BAGS HAVE BEEN RECALLED AND NO REPLACEMENT FOR OVER 4 YEARS!!!

NHTSA complaint #11172516 — an unverified report by a vehicle owner.

Other 2008 Cadillac Escalade problems

← Full 2008 Cadillac Escalade report