47 of the
153 complaints about the 2024 Cadillac Lyriq are about the
driver-assist systems — 31% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
13,362 miles.
F
47
Complaints
15
Crashes
0
Fires
6
Injuries
Exactly what failed
Automatic Emergency Braking
2144.7%
Warnings
919.1%
Automatic System Braking
612.8%
Warnings
48.5%
Adaptive Cruise Control
36.4%
Rearview System Braking
36.4%
Back Over Prevention
12.1%
What owners said
Filed with NHTSA, in their own words.
Maurertown, VA
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
This is about an issue with the ACC system. While driving with the ACC engaged, it will intermittently disengage and without notification. Then the vehicle applies hard braking. After many multiple occurrences, I now tap the brake pedal and apply acceleration. I can't tell you how concerning this can be while driving at interstate speed. Just the thought of a large truck behind me will put the fear into you. Additionally, I have been able to hear an electrical clicking noise emitting from the left side of the steering wheel. When this occurs the ACC is unavailable and/or unable to be selected. A barrage of notifications will appear saying the Adaptive Cruise Control Selected or Cruise Control Selected. Our Lyriq has been in the shop for this problem at least 3 times. Everytime the outcome is CND or WAD
NHTSA complaint #11753122 — an unverified report by a vehicle owner.
This is about an issue with the ACC system. While driving with the ACC engaged, it will intermittently disengage and without notification. Then the vehicle applies hard braking. After many multiple occurrences, I now tap the brake pedal and apply acceleration. I can't tell you how concerning this can be while driving at interstate speed. Just the thought of a large truck behind me will put the fear into you. Additionally, I have been able to hear an electrical clicking noise emitting from the left side of the steering wheel. When this occurs the ACC is unavailable and/or unable to be selected. A barrage of notifications will appear saying the Adaptive Cruise Control Selected or Cruise Control Selected. Our Lyriq has been in the shop for this problem at least 3 times. Everytime the outcome is CND or WAD
NHTSA complaint #11753122 — an unverified report by a vehicle owner.
The infotainment screen in my car plus the menu control went completely dead. With the screen dead completely this mean you cannot see the speedomoter, rear camera feeds, warning symbols on the dash. You cannot see current speed, you cannot hear any sound so all alerting systems are down. You are completely blind in a vehicle built around this screen. Dealership has already confirmed faulty computer module. However was told it would have been originally resolved under N252500680. It has only been inspected by the manufacture. No warnings, no nothing, just dead screen out of nowhere that requires new part to bring online. Meaning dead dead; part is currently on back order and design changes were made after this exact model year showing knowledge of the fault.
NHTSA complaint #11753137 — an unverified report by a vehicle owner.
Aurora, CO
BACK OVER PREVENTION: WARNINGS
The infotainment screen in my car plus the menu control went completely dead. With the screen dead completely this mean you cannot see the speedomoter, rear camera feeds, warning symbols on the dash. You cannot see current speed, you cannot hear any sound so all alerting systems are down. You are completely blind in a vehicle built around this screen. Dealership has already confirmed faulty computer module. However was told it would have been originally resolved under N252500680. It has only been inspected by the manufacture. No warnings, no nothing, just dead screen out of nowhere that requires new part to bring online. Meaning dead dead; part is currently on back order and design changes were made after this exact model year showing knowledge of the fault.
NHTSA complaint #11753137 — an unverified report by a vehicle owner.
In the past 18 months the vehicle has experienced phantom breaking while driving 3 times. Each time there were no vehicles within 30 or more feet from the vehicle. All 3 times occurred while driving the vehicle and going between 20-40 mph. The vehicle engaged in an emergency break and stopped the car in the road. All three times could have resulted in a major accident as it occurred on busy roadways. This last time it happened in the middle of an intersection with no vehicles around me or behind me. This is a major safety concern and put my family and I in a potentially dangerous situation that could have caused major injuries to myself, my family and others around us. The vehicle is currently with Cadillac being inspected. During conversations with Cadillac they said this is a known issue and suggested that I turn the mechanism off and bypass the safety feature to avoid it from happening again. This is not a systematic fix. This is a bypass. We purchased the car for the safety and security and how sophisticated the safety mechanisms are and we have now been told as a suggestion to simply bypass it. This is very concerning on a national level of That the vehicle is known for doing this. We no longer feel safe in this vehicle The dealer has not confirmed if they have gotten it to duplicate. The only updates we have is that they are still working on the diagnostic testing. There were no warnings prior to the phantom breaking taking place.
NHTSA complaint #11749877 — an unverified report by a vehicle owner.
I put the car in reverse and released the parking brake. The car started to move backwards. However, the back passenger door was wide open, and the passenger was standing outside the car in the path of the open door. The door hit a guide wire running from the top of a power pole to the sidewalk beside the car. The wire pulled the door backwards, destroying it. This was fortunate. Without the wire in the way, I would’ve had not heard the crashing of the door and would have continued to drive over the person standing beside the car as the passenger door knocked him down. The indicator that the door was still open is so small on the gauge cluster that I couldn’t see that the door was still open when I put the car into reverse. There was no audible warning that I was about to move before all doors were closed, and the emergency braking didn’t stop the car from moving. The passenger’s leg got pushed sideways under the open door. Had the guidewire not pulled the door backwards and caused so much noise that I stopped, the door would’ve broken the passenger’s leg and potentially pushed him under the rear passenger side tire.
NHTSA complaint #11739744 — an unverified report by a vehicle owner.
Orlando, FLCrash1 injured
BACK OVER PREVENTION: WARNINGS
I put the car in reverse and released the parking brake. The car started to move backwards. However, the back passenger door was wide open, and the passenger was standing outside the car in the path of the open door. The door hit a guide wire running from the top of a power pole to the sidewalk beside the car. The wire pulled the door backwards, destroying it. This was fortunate. Without the wire in the way, I would’ve had not heard the crashing of the door and would have continued to drive over the person standing beside the car as the passenger door knocked him down. The indicator that the door was still open is so small on the gauge cluster that I couldn’t see that the door was still open when I put the car into reverse. There was no audible warning that I was about to move before all doors were closed, and the emergency braking didn’t stop the car from moving. The passenger’s leg got pushed sideways under the open door. Had the guidewire not pulled the door backwards and caused so much noise that I stopped, the door would’ve broken the passenger’s leg and potentially pushed him under the rear passenger side tire.
NHTSA complaint #11739744 — an unverified report by a vehicle owner.
COMPONENT: Vehicle Speed Control — Automatic Emergency Braking / Anti-Lock Braking System (ABS) COMPLAINT: I am filing this complaint to report a POST-REMEDY FAILURE of the repair performed under NHTSA Safety Recall 24V589 (GM Program #N242453471) on my 2024 Cadillac Lyriq AWD. RECALL REMEDY COMPLETED: My vehicle received the Electronic Brake Control Module (EBCM) software update on August 13, 2024, under GM Program #N242453471. The recall was marked "Complete" by the servicing dealership on that date. FAILURE INCIDENT: On March 15, 2026, at low speed (under 25 mph) on a dry surface, my Lyriq failed to activate its Automatic Emergency Braking system while approaching a stationary object. The vehicle did not decelerate or stop as designed. The ABS system appeared to release braking pressure rather than maintain it, allowing the vehicle to continue forward and strike the object. The front grille assembly sustained significant physical damage as a direct result. This failure is identical in nature to the defect described in Recall 24V589 — specifically, the ABS falsely activating and releasing braking pressure during low-speed operation on a dry surface — despite the recall remedy having been applied and certified complete ten months prior. SAFETY CONCERN: The software remedy applied under Recall 24V589 did not correct the defect on my vehicle. This raises serious concerns about the effectiveness of the EBCM software update as a remedy across all affected vehicles. If other vehicles received the same software update and the defect persists, there is a significant ongoing safety risk to the public. I am requesting that NHTSA: Investigate whether the Recall 24V589 remedy (EBCM software update) has been effective across all affected vehicles Determine whether a supplemental or revised recall remedy is necessary Require GM/Cadillac to cover physical damages resulting from this post-remedy failure I have also contacted Cadillac Customer Care direct
NHTSA complaint #11725667 — an unverified report by a vehicle owner.
at 18,125 milesActon, CACrash
BACK OVER PREVENTION
The contact owns a 2024 Cadillac Lyriq. The contact stated that while reversing, the rear-view safety sensor alert did not function as intended. In addition, the contact stated that the auto-braking safety sensor did not activate. The contact's vehicle crashed into a tree. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The contact stated that the case was denied. In addition, contact was denied to receive any documents providing the decision of the case. The failure mileage was approximately 18,125.
NHTSA complaint #11722944 — an unverified report by a vehicle owner.
Poway, CA
FORWARD COLLISION AVOIDANCE: WARNINGS
I was traveling on the freeway at approximately 70 mph, at about 5:15 pm. I was not using cruise control. There was no one in front of me for maybe a quarter mile. Suddenly and without warning, the car slammed on the brakes. A yellow alert came up on the dash telling me the Forward Collision system had been activated. The red warning lights at the front of the dashboard (the heads-up display) also flashed. The road was dry, I was on an entirely straight section of road, and there were no shadows. Besides scaring me half to death, if someone had been immediately behind me, they could easily have slammed into me. The car has not been inspected by the dealer, etc. I believe OnStar should have a record of it happening, but I have not contacted them.
NHTSA complaint #11718653 — an unverified report by a vehicle owner.
I was traveling on the freeway at approximately 70 mph, at about 5:15 pm. I was not using cruise control. There was no one in front of me for maybe a quarter mile. Suddenly and without warning, the car slammed on the brakes. A yellow alert came up on the dash telling me the Forward Collision system had been activated. The red warning lights at the front of the dashboard (the heads-up display) also flashed. The road was dry, I was on an entirely straight section of road, and there were no shadows. Besides scaring me half to death, if someone had been immediately behind me, they could easily have slammed into me. The car has not been inspected by the dealer, etc. I believe OnStar should have a record of it happening, but I have not contacted them.
NHTSA complaint #11718653 — an unverified report by a vehicle owner.
Walnut, CACrash
FORWARD COLLISION AVOIDANCE: WARNINGS
On November 26, 2025, while traveling in stop-and-go freeway traffic, I experienced a severe braking failure that led to a rear-end collision. Despite applying maximum force to the brake pedal, the vehicle did not decelerate as expected. Objective technical evidence from the Bosch CDR report (Case #1105768) confirms a critical system failure: Extreme Driver Input: At -0.5 seconds before impact, Driver Applied Brake Pedal Pressure reached 10,935 kPa, representing a near-maximum emergency braking effort. Inadequate Response: Despite this peak pressure, the Vehicle Indicated Speed decreased only from 24 MPH to 22 MPH in the final 0.5-second interval. Data Discrepancy: The vehicle decelerated by 12 MPH (from 36 to 24 MPH) between -1.0s and -0.5s under lower pressure (7,695 kPa). However, when brake pressure was increased to its peak at -0.5s, deceleration effectively stalled. Electronic Anomaly: The Traction Control System (TCS) was reported as "Active" throughout the braking event, indicating potential improper electronic intervention. This vehicle has a history of significant electrical failures, including a total power loss on 10/15/2024 that required a high-voltage battery replacement. The failure of the braking system to respond to maximum driver input poses a catastrophic safety risk. I am requesting an investigation into the 2024 Cadillac LYRIQ's brake-by-wire and electronic stability control integration.
NHTSA complaint #11715908 — an unverified report by a vehicle owner.
On September 9, 2025, while slowly turning into a parking space at approximately 7 mph, the vehicle suddenly experienced unintended acceleration. There were no warnings, alerts, or Safety Alert Seat vibrations prior to the surge. The vehicle rapidly accelerated forward, struck a parked car, went over a curb, hit a tree, and finally came to rest after colliding with the side of a building. GM has since taken possession of the vehicle for forensic analysis.
NHTSA complaint #11692622 — an unverified report by a vehicle owner.
Hot Springs Village, ARCrash1 injured
FORWARD COLLISION AVOIDANCE: WARNINGS
On September 9, 2025, while slowly turning into a parking space at approximately 7 mph, the vehicle suddenly experienced unintended acceleration. There were no warnings, alerts, or Safety Alert Seat vibrations prior to the surge. The vehicle rapidly accelerated forward, struck a parked car, went over a curb, hit a tree, and finally came to rest after colliding with the side of a building. GM has since taken possession of the vehicle for forensic analysis.
NHTSA complaint #11692622 — an unverified report by a vehicle owner.
Tenino, WACrash
FORWARD COLLISION AVOIDANCE: WARNINGS
on Sept 23, 2025, I was rear ended by a driver going between 50-60 mph. I am concerned that some safety features were potentially not working at the time of the incident. I will detail the information below: Background / Original Service Issue: When I initially brought my vehicle to Titus-Will Chevrolet GMC Cadillac for service, I observed that multiple critical safety systems were nonfunctional, including, but not limited to: Forward collision alert sensor All cameras (rear, front, top down) Blind zone steering assist Lane departure warning and other associated warning sensors The dealership kept my car for two days and then informed me that a "module" needed to be ordered for repair, but stated that the vehicle was considered “drivable” and would call me when the part came in. I noticed some of the safety features had resumed working, however some were still non-functional. At no point was I told there were any potential safety risks, nor which safety systems were still not functional. I was not given any paperwork, as they were holding it until the module came in. Crash Event: On 09/23/2025 at 5:37 pm, I was involved in a crash. At the time of impact: The forward collision alert sensor did not function I received no warning of the impending collision No airbags deployed. This may have been directly related to the previously identified and unrepaired safety system issues.
NHTSA complaint #11689541 — an unverified report by a vehicle owner.
at 8,600 milesDanville, CACrash
BACK OVER PREVENTION: AUTOMATIC SYSTEM BRAKING
The contact owns a 2023 Cadillac Lyriq. The contact stated that while reversing and proceeding to make a U-turn, he crashed into a steel guardrail. The automatic braking system did not engage. There was no audible or visual alert or warning provided by the system. There was no injury, police report, airbag deployment, or fire. The vehicle was taken to the local dealer. After twelve days, the vehicle was not diagnosed or repaired. The manufacturer was contacted, who confirmed the vehicle had functioned as designed. The failure mileage was 8,600.
NHTSA complaint #11677578 — an unverified report by a vehicle owner.
While driving my 2024 Cadillac Lyriq in rolling traffic, the vehicle abruptly engaged the brakes without warning or cause. The braking was so forceful I initially thought I had been rear-ended. Once the braking event ended, I began to accelerate—only to discover the vehicle had shifted into reverse without any input from me. This resulted in a rear-end collision. There were no alerts or dashboard warnings to indicate the gear change. I believe this may be related to a malfunction in the automatic emergency braking system or the shift-by-wire controller. This behavior presents a serious safety hazard and must be investigated. I have filed a report with Cadillac and will be taking the vehicle to a dealership for diagnostics and data log review.
NHTSA complaint #11663564 — an unverified report by a vehicle owner.
When it rains, just a steady rain, not a downpour, the vehicle slams on the brakes trying to back up. It literally took 3-4 minutes to back out of the driveway. I was also in a parking lot trying to back out and the same issue which created a significant safety hazard with other vehicles. Research online indicates this is not an isolated issue.
NHTSA complaint #11645810 — an unverified report by a vehicle owner.
Melbourne, FL
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
When it rains, just a steady rain, not a downpour, the vehicle slams on the brakes trying to back up. It literally took 3-4 minutes to back out of the driveway. I was also in a parking lot trying to back out and the same issue which created a significant safety hazard with other vehicles. Research online indicates this is not an isolated issue.
NHTSA complaint #11645810 — an unverified report by a vehicle owner.
On [XXX], my wife was driving our 2024 Cadillac Lyriq RWD (VIN: [XXX] ) in stop-and-go traffic on [XXX] at 5-10 MPH. She was maintaining a safe distance when the truck ahead suddenly stopped. She pressed the brakes firmly, but the vehicle failed to stop, resulting in a collision. Despite full brake application, the car did not stop as expected. The Automatic Emergency Braking (AEB) and Forward Collision Alert (FCA) systems did not activate. No alerts or braking assistance occurred, even though these safety features were enabled. Her passenger witnessed her screaming that the brakes were not stopping the car. The crash caused front bumper damage, and a police report was filed. Investigation & GM’s Response GM inspected the vehicle but refuses to provide testing details. The Crash Data Report does not show any recorded braking event or safety activation, despite my wife pressing the brakes. GM has not explained: Why the brakes failed to stop the vehicle. Why AEB and FCA did not activate. Why no braking data was recorded despite the collision. Safety Concerns My wife is now afraid to drive the vehicle and refuses to continue driving it after repairs. I may be forced to break my lease or sell the car due to this serious safety concern. This raises major safety risks for other Cadillac Lyriq owners, especially with known braking-related recalls on 2023 and 2024 models. Request for Investigation I urge NHTSA to: Investigate braking system failures in the 2024 Cadillac Lyriq. Review AEB and FCA non-activation during low-speed collisions. Determine whether GM is withholding data or failing to acknowledge a defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11642052 — an unverified report by a vehicle owner.
Scottsdale, AZCrash
FORWARD COLLISION AVOIDANCE: WARNINGS
I pulled my vehicle in my garage and was lightly tapping the accelerator to get the vehicle far enough in to avoid it interfering with the garage door. I had one-pedal driving engaged so I was not using my brake pedal. Once positioned I was getting ready to put it in park and the vehicle rapidly accelerated as if someone was stomping on the accelerator. It slammed into a refrigerator I have in the garage, pushing it about 2 inches into the wall, breaking through the drywall. The impact was so hard the refrigerator door also popped open and stuff went flying out. I had to slam on my brakes to get it to stop moving forward even though my foot was not on the accelerator.
NHTSA complaint #11634325 — an unverified report by a vehicle owner.
I pulled my vehicle in my garage and was lightly tapping the accelerator to get the vehicle far enough in to avoid it interfering with the garage door. I had one-pedal driving engaged so I was not using my brake pedal. Once positioned I was getting ready to put it in park and the vehicle rapidly accelerated as if someone was stomping on the accelerator. It slammed into a refrigerator I have in the garage, pushing it about 2 inches into the wall, breaking through the drywall. The impact was so hard the refrigerator door also popped open and stuff went flying out. I had to slam on my brakes to get it to stop moving forward even though my foot was not on the accelerator.
NHTSA complaint #11634325 — an unverified report by a vehicle owner.
When backing up my car from the driveway during rain it continuously applies phantom braking making it impossible to move the car. Turned off the rear autobraking but it still doesn’t help. It’s very dangerous. This is the same case for all the electric vehicles manufactured by GM and reddit posts exist for Equinox EV, Blazer EV, Honda Prologoue, Acura ZDX
NHTSA complaint #11633890 — an unverified report by a vehicle owner.
At multiple times when raining, the Automatic emergency braking system activated for no apparent reason as no hazard could be determined.
NHTSA complaint #11631847 — an unverified report by a vehicle owner.
Porterville, CA
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While we're driving the vehicle the adaptive cruse control was on. As we approached a vehicle ours started to slow down from 55mph to where it almost braked all the way about 2mph. The vehicle in front of us braked completely and was stopped. As soon as they were stopped, Our vehicle tried to rapidly accelerate into the back of it where we had to intervene and slam on the brakes. If we didn't do this there would have been an accident due to our adaptive cruise control failing. This has happend twice to us. Taken the vehicle to the dealership and they cant replicate the problem so there is nothing to fix. This is something that needs to be Investigated before an accident occurs.
NHTSA complaint #11628920 — an unverified report by a vehicle owner.
Corcoran, MN, MN
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving through Wisconsin on [XXX] with Super Cruise activated in 70MPH traffic the car provided me with driver's side collision warning failure notice and then a forward collision warning failure notice, but the car continued to be operating normally. A short time later a brakes overheating warning came on while the car still seemed to be operating normally and maintaining speed. I immediately disengaged the cruise control to check out the situation and the car instantly locked on the brakes, and we could see smoke and smell the burning brakes. I pulled to car to the side of the road, and we exited the car concerned there might be a fire coming from one of the 4 smoking wheels. The rotors were red hot. We remained a safe distance from the car until the brakes stopped smoking. After it appeared safe, I reentered the car and determined the brakes (parking brakes) were fully engaged and the car would not move. We contacted OnStar for assistance and waited. After a significant time (it seemed like quite a while) I suddenly heard the sound of the parking brakes electrically releasing. Shortly after that I started and tested the car again and it would move so we slowly drove it off the busy interstate to the next exit a short distance away and continued working with OnStar to obtain a tow to a Cadillac dealership. After working with OnStar for several hours and determining that there would most likely be no tow truck coming, we decided to test drive the car around the area now that the brakes had cooled off. We ended up renting a 'safety' car that my wife would drive, and I would try to drive the car back to Minnesota to our dealer. The car operated normally for the drive home, but we did not use any cruise control just in case. It was my belief that a system communication issue told the brakes to engage and that since the Super Cruise was engage the motors just added more power to over-come the drag on the brakes until they over heated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC
NHTSA complaint #11622839 — an unverified report by a vehicle owner.
Cooper City, FL
BACK OVER PREVENTION: AUTOMATIC SYSTEM BRAKING
Ref: NHTSA ID# 24V589/ GM Recall N242453471 Record shows that the above recall was completed on August 27, 2024. Yesterday while I was reversing my 2024 LYRIQ out of my garage I experienced multiple false automatic braking. Braking was so frequent that, I thought, driving that car at that time was unsafe and pulled it back into the garage and took my other car. It was raining at that time. False braking has happened in the past but not to a point where driving is nearly impossible.
NHTSA complaint #11620967 — an unverified report by a vehicle owner.
Cary, NC
BACK OVER PREVENTION: AUTOMATIC SYSTEM BRAKING
Each time it rains and the car is in reverse, the emergency braking system kicks in repeatedly, and a red light flashes on the screen. The car believes there is an object or person behind the car; I would imagine because the rear camera can see the rain. It is difficult to even move the car at all, and is a major safety concern. The last time this occurred, I was backing out of my driveway at a slow speed. This also occurred backing out of a parking spot at a slow speed. I hesitate to drive this car in rain because of the issue. In speaking with the dealership's repair personnel, this occurs on every Lyriq. In fact, there was another Lyriq in for that complaint at the same time. I cannot attach photos or a video, as doing so would be unsafe. However, it can be easily re-created in any Lyriq.
NHTSA complaint #11617511 — an unverified report by a vehicle owner.
Continuing problem with both front and rear emergency braking. Primarily when it is raining and vehicle is put in reverse violent and unexpected emergency braking will occur for no apparent reason. This will happen several times. Also, when backing out of driveway on a slant, rear emergency braking seems to sense the street and brakes are applied violently. This situation has also happened going into driveway on a slant for front emergency braking. Have informed the dealer several times of this problem and they say that Cadillac has not fix. Very distressing and dangerous for whip lash of adults and children.
NHTSA complaint #11612987 — an unverified report by a vehicle owner.
Fort Lauderdale, FL
FORWARD COLLISION AVOIDANCE: WARNINGS
Continuing problem with both front and rear emergency braking. Primarily when it is raining and vehicle is put in reverse violent and unexpected emergency braking will occur for no apparent reason. This will happen several times. Also, when backing out of driveway on a slant, rear emergency braking seems to sense the street and brakes are applied violently. This situation has also happened going into driveway on a slant for front emergency braking. Have informed the dealer several times of this problem and they say that Cadillac has not fix. Very distressing and dangerous for whip lash of adults and children.
NHTSA complaint #11612987 — an unverified report by a vehicle owner.