Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2000 Cadillac SLS
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Engine & Cooling
545.5%
Median failure at 70,700 miles
Electrical System
218.2%
Median failure at 68,300 miles
Tires
19.1%
Lights
19.1%
Acceleration & Cruise Control
19.1%
Body & Structure
19.1%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
120.0%
25,000 – 49,999 miles
120.0%
50,000 – 74,999 miles
120.0%
100,000 – 149,999 miles
120.0%
150,000+ miles
120.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2001peak 2Jul 2009
Recalls on the 2000 Cadillac SLS
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 199921362 units in Canada
Steering
On certain vehicles, the inner tie rod nuts may be loose, which could result in separation of a tie rod. Separation of a tie rod could cause unexpected steering input in some maneuvers and could cause a crash without prior warning. Correction: Dealers will check the torque of the inner tie rod nuts and if necessary, adjust the vehicle toe-in and tighten the inner tie rod nuts to the specified torque.
In the owners' own words, exactly as filed with NHTSA.
at 160,000 milesDenver, PA
ENGINE AND ENGINE COOLING:COOLING SYSTEM
GOOD MORNING;I HAD PURCHASED A 2000 CADILLAC SEVILLE(SLS)USED AND THE CAR SHUT OFF AS I WAS DRIVING ON A MAJOR HIGHWAY. THE INSTRUMENT PANEL (DIGITAL)STARTED FLASHING ENGINE IS HOT,VEHICLE ENGINE MUST BE SHUT DOWN. THE CAR STARTED LOOSING POWER AND I WAS ABLE TO STEER OFF TO THE SIDE OF ROAD. I'M NOT SURE IF THE ENGINE WOULD HAVE OVERHEATED AND CAUGHT FIRE OR NOT? I RETURNED THIS VEHICLE TO USED CAR DEALER FOR REFUND. I WAS TOLD TO TAKE IT TO A GARAGE AND I DISCOVERED THE RADIATOR CAP WAS LEAKING. IT WAS REPLACED. TO ME IT LOOKED LIKE IT WAS WARPED? ALSO I WAS TOLD THE FUEL SENDING SENSOR WAS DEFECTED AD GAS TANK WOULD HAVE TO BE REMOVED,SO I RETURNED THE VEHICLE TO DEALER. HE ACCEPTED TO TAKE CAR BACK.HE TOOK ME TO SEE A 1999 CADILLAC SEVILLE(SLS) AND WE DISCOVERED THIS CAR HAD THE PROBLEM OF RUNNING HOT. I THINK MAYBE THERE IS A NEED TO RECALL THIS MODEL OF CADILLAC FOR THESE PROBLEMS AND THIS WOULD BE A SAFETY ISSUE.ANY QUESTIONS, CONTACT ME. I WOULD LOVE TO HAVE THE CAR THAT I PURCHASED AND RETURNED, BUT THE DEALER WILL NOT FIX THE PROBLEM(S)BECAUSE IT IS BEING SOLD AS IS. PLEASE LOOK INTO THIS MATTER AND ARE THERE ANY RECALLS? THANK YOU!
NHTSA complaint #10276942 — an unverified report by a vehicle owner.
at 70,700 milesNorth Platte, NE
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 CADILLAC SEVILLE SLS. WHILE DRIVING 10 MPH, THE VEHICLE STALLED THEN SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 70,700.
NHTSA complaint #10222260 — an unverified report by a vehicle owner.
at 100,000 milesNapa, CA
ELECTRICAL SYSTEM
NO EXTRAORDINARY EVENTS LEADING UP TO THIS PROBLEM. MASSIVE SUDDEN ELECTRONIC FAILURES OF ACCESSORIES SYSTEMS. PARKING BRAKE RELEASE, LOSS OF POWER TO SEATS, CAB LIGHTS OUT, FRONT AC PASSENGER SIDE BLOWS HOT ONLY, NO POWER TO DOOR LOCKS, NO RESPONSE TO KEYLESS ENTRY, VALET SWITCH STOPPED WORKING, REAR WINDOW DEFOGGER STOPPED WORKING, REAR AC BLOWER STOPPED WORKING AND ELECTRONIC TRUNK AND FUEL RELEASE MECHANISMS NO LONGER WORK. CONSEQUENCES ARE POSSIBILITY OF CAR ELECTRONIC SYSTEM BREAKING DOWN IN TRAFFIC. ALL FUSES, RELAYS AND CIRCUIT BREAKERS ARE GOOD. CADILLAC DEALER WANTS $175.00 + PARTS JUST TO REPAIR THE DOOR LOCKS.
NHTSA complaint #10217045 — an unverified report by a vehicle owner.
Leominster, MA
ENGINE AND ENGINE COOLING:ENGINE
ENGINE SEALS LEAKED EVERYWHERE, DEALER HAD TO REBUILD ENGINE 1 YR AGO, NOW ENGINE BLOCK WAS REPORTEDLY "WEEPING" SO THE ENTIRE ENGINE NEEDED TO BE REPLACED. ONLY 60000 MILES, CADILLAC DID COVER MOST OF THE COSTS.
NHTSA complaint #10173708 — an unverified report by a vehicle owner.
at 36,600 milesRogers, AR
ELECTRICAL SYSTEM:WIRING
SINCE I PURCHASED THE CADILLAC 2000 SEVILLE IN MAR. 2002, I HAVE HAD MANY INCIDENCES IN WHICH THE INTERIOR LIGHTS DID NOT COME ON AFTER STARTING THE ENGINE FOR SEVERAL MINUTES, AND THAT THE HEADLIGHTS WERE DIM. I TOOK THE VEHICLE INTO THE DEALER AT KENT RYLEE IN ROGERS, AR, ON 1-29-04, AND TO SUPERIOR CADILLAC IN FAYETTEVILLE, AR ON 11-3-04 WITH THE SAME COMPLAINTS EACH TIME. THEY COULD NOT FIND ANYTHING WRONG, AS THEY SAID BECAUSE IT WAS DIFFICULT TO DETECT THE PROBLEM WITH INTERMITTENT FAILURES OF LIGHTS. THIS IS AN EXTREME SAFETY HAZARD IN NIGHTTIME AND BAD WEATHER CONDITIONS, AS I CANNOT SEE WHAT I AM DOING IN THE CAR OR OUTSIDE OF IT! IN ADDITION, THE COVERS FOR THE WINDOWS AND MIRRORS ADJUSTMENT BUTTONS ARE LOOSE, AND I WAS TOLD BY SUPERIOR CADILLAC THAT THE WHOLE DOOR PANEL WOULD HAVE TO BE REPLACED AT MY COST. THIS IS ANOTHER SAFETY HAZARD ESPECIALLY WHEN YOU TRY TO GET THE MIRRORS ADJUSTED AT NIGHT!
NHTSA complaint #10100513 — an unverified report by a vehicle owner.
Rogers, AR
INTERIOR LIGHTING
WHILE DRIVING INTERIOR LIGHTS WORKED INTERMITTENTLY, AND THE HEADLIGHTS WERE VERY DIM. CONSUMER TOOK VEHICLE TO THE DEALER SEVERAL TIMES. HOWEVER, PROBLEM RECURRED.
NHTSA complaint #10099768 — an unverified report by a vehicle owner.
at 6,000 milesTucson, AZ
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATED VEHICLE WOULD STALL INTERMITTENTLY WITHOUT WARNING. VEHICLE HAD BEEN CHECKED BY A DEALER SEVERAL TIMES, BUT WAS UNABLE TO DETERMINE CAUSE. PROBLEM HAS EXISTED SINCE VEHICLE WAS PURCHASED. TS. ALSO DUE TO THE ENGINE STALLING THE POWER STEERING, BRAKES, AND ALL LIGHTS HAD BECOME INOPERATIVE. SCC
NHTSA complaint #8023214 — an unverified report by a vehicle owner.
Crete, IL
STRUCTURE:BODY
WHILE DRIVING 50-60MPH THE VEHICLE WOULD VIBRATE, THE PROBLEM WAS THOUGHT TO BE RECTIFIED, HOWEVER MONTHS LATER THE VIBRATION REOCCURRED, VEHICLE HAD BEEN IN SEVERAL TIMES FOR INSPECTION AND BALANCING. CONSUMER WAS TOLD IT WAS A MANUFACTURERS DEFECT. *JG
NHTSA complaint #8022761 — an unverified report by a vehicle owner.
DEL REY Oaks, CA
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AFTER MY 35,000 MILE SERVICE THE ENGINE BEGAN USING OIL. I HAVE THE OIL CHANGED EVERY 3,000 MILES AT THE LOCAL DEALER. THIS LAST TIME I USED 4 QUATS BETWEEN OIL CHANGES. THE DEALER TELLS ME THIS IN NORMAL FOR THE NORTHSTAR ENGINE. I FIND THIS HARD TO BELIEVE. PLEASE ADVISE.
NHTSA complaint #760210 — an unverified report by a vehicle owner.
Chicago, IL
TIRES
GOODYEAR TIRES P235/60R16
NHTSA complaint #9004274 — an unverified report by a vehicle owner.
Danville, IL
VEHICLE SPEED CONTROL
THROTTLE STUCK OPEN FULL WHILE PASSING ANOTHER VEHICLE. MANAGED TO AVOID HITTING THREE OTHER VEHICLES, BUT ALL THAT CAME TO MIND WAS SHUTTING ENGINE OFF. COASTED TO A STOP AND HAD TO MANUALLY CLOSE THROTTLE BODY UNDER HOOD. DEALER SAID NORTHSTAR ENGINES WERE NOTORIOUS FOR DOING THIS.FIRST CHECK OF THROTTLE BODY WAS SUPPOSED TO TAKE PLACE AT 30,000 MILES ON MAINTENANCE.
NHTSA complaint #750594 — an unverified report by a vehicle owner.