42 of the
610 complaints filed about the Cadillac STS
are about the fuel system —
7% of everything owners reported.
The worst model year for it is 2006.
The contact owns a 2006 Cadillac STS. The contact stated while inspecting the vehicle, he noticed fuel dripping from the fuel tank. The contact stated no warning light was illuminated. The vehicle was not taken to a dealer. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V542000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 140,000.
NHTSA complaint #11439244 — an unverified report by a vehicle owner.
MY FUEL HAND IS ALWAYS INACCURATE. WHEN IT GET CLOSE TO THE 1/8TH MARKER THE ENGINE COMPLETELY TURNS OFF DUE TO LACK OF FUEL. FROM MY UNDERSTANDING MY VEHICLE HAS ALREADY BEEN TAKEN IN FOR ALL RECALLS BUT THIS PROBLEM HAS NOT BEEN FIXED.
NHTSA complaint #11244766 — an unverified report by a vehicle owner.
CERTAIN TIMES WHILE DRIVING, THE TRACTION ASSIST COMES ON, AND ALL POWER IS LOST TO THE ENGINE. LIGHTS ARE STILL ON, CAR IS STILL ON, BUT GAS DOES NOT ACCELERATE AND CAR IS HARD TO STEER. I HAVE HAD TO PULL OVER 6 TIMES IN THE LAST FEW MONTHS, TURN THE CAR OFF, RESTART AND HOPE IT DOES NOT HAPPEN AGAIN.
NHTSA complaint #11231527 — an unverified report by a vehicle owner.
NHTSA CAMPAIGN #14V542000, RECALL ID #226957 - FUEL SYSTEM ISSUES, EFFECTIVE 03/12/2015. NOTIFIED BY CREDIT KARMA ON SUNDAY, 11/04/2018. I PURCHASED THIS VEHICLE IN 2011. WITHIN THE FIRST MONTH, THE VEHICLE WOULD NOT START AFTER FILLING THE GAS TANK THE NIGHT BEFORE. INITIALLY I THOUGHT PERHAPS IT WAS A BAD BATCH OF GASOLINE. I FILED A CLAIM AGAIN MY WARRANTY, REQUESTED INFORMATION FROM THOMAS PETROLEUM WHO CONFIRMED THERE WAS NO ISSUE WITH GASOLINE, WARRANTY COVERED REPAIR. THEN AGAIN IN 2016, I HAVE EXPERIENCED THE SAME ISSUE WITH FUELING SYSTEM. PLEASE SEE ATTACHED DIAGNOSTICS FROM AUTOZONE. I HAVE SINCE THEN PURCHASED ANOTHER VEHICLE AND 2007 CADILLAC STS PRESENTLY INOPERABLE. I WAS ADVISED OF RECALL FROM CREDITKARMA
NHTSA complaint #11150999 — an unverified report by a vehicle owner.
I WENT TO THE GAS STATION TO FILL A GAS. AFTER I FILLED THE CAR I SAW BIG SPOT UNDERNEATH OF MY CAR OF GASOLINE. I WENT UNDER THE CAR I SAW SOME GASOLINE COLOR ON THE FUEL TANK. THE DEALER REFUSED TO FIX IT UNDER THE CLAIMED RECALL.
NHTSA complaint #11092159 — an unverified report by a vehicle owner.
DRIVING OUT OF TOWN STOP GOT GAS EVERYTHING FINE 20 MIN FROM THEN I PULL OVER THE SIDE OF ROAD TURN CAR GET SOMETHING OUT THE TRUNK BACK IN THE CAR TURN FUEL GAUGE READS ALMOST EMPTY NOW I'M WAY OUT IN THE MIDDLE OF NOWHERE.DID GET ANY WARNING ETC BUT NOW I DON'T KNOW IF I'VE GAS IT'S READING EMPTY.SO HAD TO CUT THE TRIP TURN AROUND TO DRIVE ALL BACK WHICH WAS THE SIX-HOUR DRIVE I'VE TO SPEND OVER $200 GAS IN THE FEAR OF NOT RUNNING FINALLY GETS IN THE SHOP WORK ON DECIDE TO TAKE ANOTHER ROAD TRIP AND I CANT BELIEVE THIS DOES IT AGAIN NOW ITS BACK IN SHOP.
NHTSA complaint #11083197 — an unverified report by a vehicle owner.
THE SAME CONDITION AS LISTED IN THE: 2007 CADILLAC STS FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP NHTSA CAMPAIGN #14V542000. I HAD TO REPLACE THE FUEL PUMP DUE TO THE EXACT SAME CONDITIONS IN THE 2007 MODEL YEAR RECALL.
NHTSA complaint #11079477 — an unverified report by a vehicle owner.
RECALL.I AM AN ACTIVE DUTY SAILOR AND MISSING SEVERAL NOTICES OF THE INTIAL RECALL.....ENGINE REDUCTION OF POWER IN THE MIDDLE OF THE INTERSTATE...PREMATURE TIMING CHAIN WEAR REPROGRAM ENGINE CONTROL MODULE...WHILE DRIVING THE CAR COMPLETELY LOST POWER AND WOULD NOT GO OVER 15MPH....THIS HAPPENED ON A BUSY I-10 INTERSTATE...IS THERE AWAY TO REOPEN THIS RECALL.
NHTSA complaint #11024670 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 CADILLAC STS. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V542000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
NHTSA complaint #10927880 — an unverified report by a vehicle owner.
FUEL LEAKING ONTO EXHAUST SYSTEM HAD TO TOW TO DEALER DUE TO FREIGHTING EXPERIENCE OF POSSIBLE FIRE AND INJURY TO MYSELF AND OTHERS. DEALER STATED COST WOULD BE A MIN. 1000 DOLLARS WOULD HAVE TO REMOVE FUEL TANK TO ACCESS PROBLEM AND STATED A TWO DAY WAIT ON PARTS TO REPAIR ..CAR HAS 16000 MI ON IT. WHAT A TRIAMINIC EXPERIENCE.
NHTSA complaint #10875538 — an unverified report by a vehicle owner.
THIS COMPLAINT PERTAINS TO GM RECALL #14405-2. ALSO LISTED UNDER THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION CAMPAIGN ID NUMBER OF 14V542. HERE IS MY ISSUE: WHEN A MANUFACTURER, IN THIS CASE CADILLAC, ISSUES A RECALL THAT IS AN INCONVENIENCE TO THEIR CUSTOMERS, WHY DOESN'T THE GOVERNMENT REQUIRE THEM TO GIVE A LOANER CAR AND/OR ADDITIONAL COMPENSATION TO THE VEHICLE OWNER TO COVER THE COST AND HASSLE OF TAKING OFF WORK AND GETTING A RENTAL CAR TO USE? I ASKED THE DEALERSHIP, THE CADILLAC CUSTOMER SERVICE LINE REPRESENTATIVE, AHMED, AND THE CADILLAC CUSTOMER SERVICE SUPERVISOR, MICHELLE FOR A LOANER CAR AND THE REQUEST WAS DENIED. I THINK THAT AS PART OF THE COST OF RECALLS THE MANUFACTURER SHOULD LIMIT THE CUSTOMER'S INCONVENIENCE TO AN ABSOLUTE MINIMUM. PLEASE CONSIDER REQUIRING MANUFACTURERS TO PROVIDE A LOANER CAR WHEN A RECALL IS ISSUED IN THE FUTURE. THIS IS NOT A "FREE" REPAIR IF I HAVE TO TAKE TIME OFF OF WORK AND PAY FOR A RENTAL CAR. ALSO THE NEED FOR THIS REPAIR HAS BEEN DETERMINED BY THE GOVERNMENT AND/OR THE MANUFACTURER'S LAWYERS SO THAT FURTHER COST AND LAWSUITS WILL NOT BE INCURRED. YOU WOULD THINK THAT THE MANUFACTURER WOULD WANT TO LIMIT DELAYS IN GETTING REPAIRS DONE DUE TO ADDITIONAL COSTS AND INCONVENIENCE TO THE OWNER OF THE VEHICLE.
NHTSA complaint #10762802 — an unverified report by a vehicle owner.
AIR BAG LIGHT CONSTANTLY STAYS ON, ALONG WITH THE CHECK ENGINE LIGHT. SEAT BELT CHIME CONSTANTLY RINGS WITH THE SEAT BELT CONNECTED. GAS LOW NOTIFICATION LIGHT DOES NOT COME ON UNTIL ON EMPTY. NO HEATED SEATS. I THINK THE ECM NEEDS TO BE RESET.SUN ROOF GOES UP BUT NOT SLIDES OPEN. PASSENGER SIDE DOOR WON'T OPEN.AUTOMATIC CAR STARTER DOESN'T WORK. 2 YEARS AGO, MY SON IN LAW, STARTED THIS CAR IN BELOW ZERO TEMP AND IT STARTED ON FIRE. HE PUT IT OUT AND RESTARTED IT AND IT WAS OK. SOMETHING MAKES NOISE OCCASIONALLY FOR NO APPARENT REASON.
NHTSA complaint #10749790 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS 2006 CADILLAC STS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V542000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THEY WERE ALSO UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/27/15*CN THE CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED. UPDATED 09/08/15
NHTSA complaint #10726791 — an unverified report by a vehicle owner.
4/14 - CAR WAS SHUTTING OFF INTERMITTENTLY, PULLED OVER IN HOTEL PARKING LOT AND A GENTLEMEN CAME UP TO CAR TO TELL ME THAT IT WAS SMOKING, GOT OUT AND THERE WAS A FIRE AT THE REAR OF THE CAR. RAN INTO HOTEL AND GOT FIRE EXTINGUISHER TO PUT IT OUT, HAD TOWED TO REPAIR SHOP. THERE DETERMINED THAT THE TERMINAL ON THE TOP OF THE FUEL PUMP OVER HEATED AND MELTED A HOLE IN THE TOP OF THE PUMP, CAUSING FUEL TO LEAK OUT AND CATCH FIRE -$6000 WORTH OF DAMAGE, ONLY USED PARTS AVAILABLE TO FIX CAR. 8/14 RECALL WAS RELEASED ABOUT FUEL MODULE AND HARNESS. 6/15 - CALLED DEALER ABOUT UNRELATED ISSUE (DOOR LOCK), VIN# WAS RAN AND WAS TOLD PARTS WERE AVAILABLE TO FIX RECALL. I MENTIONED I DID NOT RECEIVE THE LETTER THAT PARTS WERE AVAILABLE AND WAS TOLD DEALER HAD TO ORDER THEM, 4 DAYS LATER PARTS CAME IN AND WORK WAS SCHEDULED. CAR WAS THERE FOR 10 DAYS "HAVING TROUBLE GETTING PARTS". WHEN CAR WAS PICKED UP THE FUEL GAUGE WAS NOW OFF ONLY READING 3/4 WHEN FULL AND CHECK ENGINE LIGHT ON. TOLD HARNESS IS NOT AVAILABLE TO FINISH RECALL AND IT WILL TAKE CARE OF BOTH PROBLEMS. THIS SAFETY RECALL IS BEYOND A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER SHOULD NOT HAVE TORN INTO CAR IF ALL PARTS WERE NOT AVAILABLE. CAR IS DUE FOR INSPECTION 9/15 AND AS IT CURRENTLY STANDS IT WILL NOT PASS INSPECTION DUE TO THE CHECK ENGINE LIGHT BEING ON AND NOW THE GAS GAUGE DOES NOT READ AT ALL. THIS HAS BEEN A HUGE INCONVENIENCE AND AM VERY DISPLEASED WITH THE LACK OF SUPPORT FROM CADILLAC AND THE DEALERSHIP. I NOW HAVE A VEHICLE THAT I CAN NOT GET PARTS TO FIX RECALL, WILL NOT PASS INSPECTION, AND I CAN NOT SELL IT OR TRADE IT IN.
NHTSA complaint #10725628 — an unverified report by a vehicle owner.