FaultScore

FaultScore report

2010 Can-Am Spyder RS problems

Owners have filed 15 complaints about the 2010 Can-Am Spyder RS with NHTSA between 2010 and 2017. The largest single group is the steering. Across this model's run it ranks 2 of 4 worst.

D

FaultScore 68/100

Higher is worse. Measured against the other years of the Can-Am Spyder RS.

How this is worked out

The numbers

15

Complaints

3

Crashes reported

0

Fires reported

1

Injuries reported

25,074 mi

Median mileage at failure

Half of reported failures happened before this

100%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 36 vs 50 Severity 100 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 36
Against the median year of the Can-Am Spyder RS. 50 means typical for this model; 100 means roughly double.
Severity — 100
26.7% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
100% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2010 compares with every other Can-Am Spyder RS

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2010 Can-Am Spyder RS

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Acceleration & Cruise Control 3 20.0%

2 crashes, 0 fires · median 5,150 mi

Steering 3 20.0%

Median failure at 5,000 miles

Lights 2 13.3%

Median failure at 12,539 miles

Electrical System 2 13.3%

Median failure at 14,872 miles

Engine & Cooling 2 13.3%

Median failure at 14,872 miles

Stability & Traction Control 1 6.7%

Median failure at 25,074 miles

Fuel & Propulsion 1 6.7%

Median failure at 30,600 miles

Transmission & Drivetrain 1 6.7%

1 crashes, 0 fires · median 26,000 mi

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 2 13.3%
1,000 – 9,999 miles 5 33.3%
25,000 – 49,999 miles 8 53.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jun 2010 peak 5 Jun 2017

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 26,000 miles Bayshore, NY Crash

POWER TRAIN

AS I WAS DRIVING MY SPYDER WOULDN'T SLOW DOWN AND I WAS AT 66MPH.. I DOWN SHIFTED AND IT STILL STAYED AT 66MPH. NO MATTER HOW MUCH I PRESSED ON THE BRAKE IT STAYED AT 66. LUCKY I HAD ENOUGH SENSE TO TURN THE BIKE OFF, BUT BY THEN I WAS IN THE WOODS BECAUSE I HAD TO AVOID HITTING OTHER CARS. MY POWER STEERING WASN'T WORKING AT THE TIME AND I CALLED BRP ON JULY 3 TO ASK THEM IF IT WAS STILL UNDER WARRANTY BECAUSE IT WAS REPLACED IN APRIL OF 2011. THEY TOLD ME IT WAS. SO I HAD THE ACCIDENT TWO WEEKS LATER NOW BRP WONT PAY FOR MY POWER STEERING UNIT. THEY SAID IT WAS DUE TO THE ACCIDENT EVEN THOUGH THEY HAVE NOTES ON ME CALLING IN ABOUT IT TWO WEEKS BEFORE THE ACCIDENT. MY BIKE IS ALWAYS IN THE SHOP. I CALLED BRP AND SPOKE TO A REPRESENTATIVE THERE AND HE TOLD THAT HE HAS NEVER SEEN SO MANY NOTES ON A BIKE. WHEN I FIRST GOT THE BIKE I HAD IT FOR TWO MONTHS AND THEN IT WAS IN THE SHOP FOR 9 WEEKS AND WHEN I GOT IT BACK NOBODY COULD TELL ME WHAT WAS WRONG WITH IT. I NEVER HAD THE BIKE FOR A WHOLE SUMMER YET WITH OUT A PROBLEM AND BRP DOESN'T SEEM TO B WORRIED ABOUT IT. AND TO TOP IT OFF THEY DON'T SEEM TO BE CONCERNED ABOUT THEIR PRODUCT BEING STUCK AT 66MPH. THEY ACT LIKE ITS NORMAL FOR THEIR PRODUCT TO DO THAT. THEY GAVE ME NOTHING AND REFUSE TO LET ME SPEAK TO A MANAGER. I PAID OVER 20,000 FOR THE BIKE AND I WOULD THINK YOU WOULD GET BETTER CUSTOMER SERVICE. I LOVE THE BIKE BUT ITS JUST TO MANY PROBLEM WITH IT AND BRP KNOWS IT BUT REFUSES TO HELP.

NHTSA complaint #10543959 — an unverified report by a vehicle owner.

at 26,000 miles Bayshore, NY Crash

VEHICLE SPEED CONTROL

AS I WAS DRIVING MY SPYDER WOULDN'T SLOW DOWN AND I WAS AT 66MPH.. I DOWN SHIFTED AND IT STILL STAYED AT 66MPH. NO MATTER HOW MUCH I PRESSED ON THE BRAKE IT STAYED AT 66. LUCKY I HAD ENOUGH SENSE TO TURN THE BIKE OFF, BUT BY THEN I WAS IN THE WOODS BECAUSE I HAD TO AVOID HITTING OTHER CARS. MY POWER STEERING WASN'T WORKING AT THE TIME AND I CALLED BRP ON JULY 3 TO ASK THEM IF IT WAS STILL UNDER WARRANTY BECAUSE IT WAS REPLACED IN APRIL OF 2011. THEY TOLD ME IT WAS. SO I HAD THE ACCIDENT TWO WEEKS LATER NOW BRP WONT PAY FOR MY POWER STEERING UNIT. THEY SAID IT WAS DUE TO THE ACCIDENT EVEN THOUGH THEY HAVE NOTES ON ME CALLING IN ABOUT IT TWO WEEKS BEFORE THE ACCIDENT. MY BIKE IS ALWAYS IN THE SHOP. I CALLED BRP AND SPOKE TO A REPRESENTATIVE THERE AND HE TOLD THAT HE HAS NEVER SEEN SO MANY NOTES ON A BIKE. WHEN I FIRST GOT THE BIKE I HAD IT FOR TWO MONTHS AND THEN IT WAS IN THE SHOP FOR 9 WEEKS AND WHEN I GOT IT BACK NOBODY COULD TELL ME WHAT WAS WRONG WITH IT. I NEVER HAD THE BIKE FOR A WHOLE SUMMER YET WITH OUT A PROBLEM AND BRP DOESN'T SEEM TO B WORRIED ABOUT IT. AND TO TOP IT OFF THEY DON'T SEEM TO BE CONCERNED ABOUT THEIR PRODUCT BEING STUCK AT 66MPH. THEY ACT LIKE ITS NORMAL FOR THEIR PRODUCT TO DO THAT. THEY GAVE ME NOTHING AND REFUSE TO LET ME SPEAK TO A MANAGER. I PAID OVER 20,000 FOR THE BIKE AND I WOULD THINK YOU WOULD GET BETTER CUSTOMER SERVICE. I LOVE THE BIKE BUT ITS JUST TO MANY PROBLEM WITH IT AND BRP KNOWS IT BUT REFUSES TO HELP.

NHTSA complaint #10543959 — an unverified report by a vehicle owner.

at 54 miles Northumberland, PA Crash 1 injured

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2010 CAN-AM SPYDER RS MOTORCYCLE. THE CONTACT STATED WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC STOP, THE VEHICLE ACCELERATED AT A HIGH RATE OF SPEED. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AND FELL OVER AND SLID A FEW INCHES WITH THE MOTORCYCLE. THE POLICE ARRIVED ON SCENE AND ADVISED THE CONTACT THAT A MORE EXPERIENCED DRIVER WOULD DRIVE THE VEHICLE TO HIS RESIDENCE. THE PERSON WHO DROVE THE VEHICLE THE REMAINDER OF THE WAY STATED THAT HE DID NOT EXPERIENCE ANY FAILURES IN THE VEHICLE. THE FAILURE MILEAGE WAS 54 AND THE CURRENT MILEAGE WAS 145.

NHTSA complaint #10336146 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 5,000 miles Aberdeen, WA

STEERING

I PURCHASED MY CAN-AM SPYDER IN 2013 IT WAS BRAND NEW. IT NOW ONLY HAS 5,000 MILES ON IT. I GOT THE DPS ERROR AND TOOK IT TO THE CAN-AM DEALER THEY SAID IT IS GOING TO COST ME 2500 TO GET IT FIX (AND THAT THIS ERROR ISN'T ONE THAT COULD BE PUT OFF). I ASKED IF IT IS COVERED BY WARRANTY OR A RECALL SYSTEM THEY SAID NO THAT MY VIN # DIDN'T FALL IN THAT CATEGORY. I LOOKED IT UP ON THE CAN-AM WEBSITE AND ALL THE WEBSITE SAYS IS THE MAKE AND MODEL AND YEAR OF THE RECALL NOT THAT IT IS LIMITED TO A VIN # RANGE.

NHTSA complaint #11000262 — an unverified report by a vehicle owner.

at 30,600 miles Snellville, GA

FUEL/PROPULSION SYSTEM

ON SUNDAY, JULY 7, 2016, WHILE RIDING FROM OKLAHOMA CITY, OKLAHOMA TO TAOS, NEW MEXICO, I STOPPED FOR GASOLINE AT A GAS STATION SOMEWHERE IN NORTHEASTERN NEW MEXICO, POSSIBLY AROUND CLAYTON. WHEN I BEGAN TO UNSCREW THE GAS CAP, I HEARD A HISSING SOUND COMING FROM THE GAS TANK. THIS IS NOT UNUSUAL, AS THE GAS FREQUENTLY BOILS IN THE TANK, LIKELY DUE TO THE CLOSE PROXIMITY OF THE EXHAUST SYSTEM ON EACH SIDE OF THE FUEL TANK, BUT THIS TIME THE HISSING SOUNDED LIKE THE PRESSURE MAY HAVE BEEN HIGHER THAN NORMAL. I WENT AHEAD AND REMOVED THE GAS CAP, AT WHICH POINT GASOLINE AND/OR GAS VAPORS SPEWED OUT OF THE GAS TANK, KNOCKING THE GAS CAP FROM MY HAND AND HITTING ME IN THE FACE, NECK AND SHOULDERS, AND SPRAYED OVER THE GAS PUMP AT WHICH I PARKED AND RAINED DOWN ON MY BROTHER'S MOTORCYCLE WHERE HE HAD PARKED TO PURCHASE FUEL. THE SPYDER WAS STATIONARY WITH THE PARKING BRAKE APPLIED AND THE IGNITION SWITCHED OFF AT THE KEY. THE ENGINE WAS NOT RUNNING AND HAD BEEN SWITCHED OFF FOR LESS THAN ONE MINUTE. WE HAD BEEN RIDING IN EXTREME HEAT, MY BROTHER'S BMW READ 106 DEGREES WHILE THE SPYDER READ 117 DEGREES. THE SPYDER'S TEMP IS NORMALLY CONSIDERED TO RUN HIGHER THAN THE ACTUAL TEMPERATURE, SO WE BELIEVE THE 106 DEGREE TEMP TO BE MORE ACCURATE.

NHTSA complaint #10888403 — an unverified report by a vehicle owner.

at 25,074 miles Abbeville, LA

STEERING

TOOK BIKE TO INTO BERT'S MEGAMALL IN AZUSA, CA. TO HAVE COOLANT TANK REPLACED AS FOUND COOLANT DRIP ON DRIVEWAY FIRST WEEK OF OCT 2013. HAD TO LEAVE BIKE SO THEY COULD ORDER PARTS. WAS CALLED BY SERVICE MGR. SEVERAL DAYS LATER AND WAS TOLD THAT THEY RAN VIN AND DPS SAFETY RECALL HAD NOT BEEN DONE AND COULD NOT RELEASE BIKE UNTIL DONE. I SAID IT WAS OK! TO DO RECALL. PICKED UP BIKE SEVERAL DAYS LATER AND TURN SIGNAL WOULDN'T CANCEL AFTER TURN. RETURNED TO DEALER. THEY HAD NOT ZEROED STEERING. FIXED! LEFT DEALER GOT ON FREEWAY AND WENT ABOUT 3MILES CLUSTER LIT UP AND BIKE WENT INTO LIMP MODE. RETURNED BIKE. MORE PARTS TO ORDER. SPARK PLUG WIRE GROUNDED TO HEAD. ANOTHER WEEK PICKED UP BIKE AFTER REPAIR. SERVICE MGR. SAID THEY HAD DONE A CLUSTER UPDATE (FILE 215800215) TEMP. BAR GRAPH - ENGINE TEMP. HIGHER AFTER UPDATE. MAY 14, 2014 TRAILERED BIKE TO LOCAL DEALER IN LAFAYETTE, LA . CHECK ENGINE LIGHT ON AND RUNNING ON ONE CYLINDER. DIAGNOSED AS ECM CORRUPTED. REPLACED ECM. BIKE RUNS BUT TO HOT TO RIDE MORE THAN 3 MILES. AS SOON AS TEMP BAR GRAPH REACHES 5 BARS. CAN FEEL BIKE RADIATING HEAT FROM STANDING SEVERAL FEET FROM BIKE BIKE NOT SAFE TO RIDE. UPDATED 11/18/14*CN *TR

NHTSA complaint #10650514 — an unverified report by a vehicle owner.

at 25,074 miles Abbeville, LA

EXTERIOR LIGHTING:TURN SIGNAL

TOOK BIKE TO INTO BERT'S MEGAMALL IN AZUSA, CA. TO HAVE COOLANT TANK REPLACED AS FOUND COOLANT DRIP ON DRIVEWAY FIRST WEEK OF OCT 2013. HAD TO LEAVE BIKE SO THEY COULD ORDER PARTS. WAS CALLED BY SERVICE MGR. SEVERAL DAYS LATER AND WAS TOLD THAT THEY RAN VIN AND DPS SAFETY RECALL HAD NOT BEEN DONE AND COULD NOT RELEASE BIKE UNTIL DONE. I SAID IT WAS OK! TO DO RECALL. PICKED UP BIKE SEVERAL DAYS LATER AND TURN SIGNAL WOULDN'T CANCEL AFTER TURN. RETURNED TO DEALER. THEY HAD NOT ZEROED STEERING. FIXED! LEFT DEALER GOT ON FREEWAY AND WENT ABOUT 3MILES CLUSTER LIT UP AND BIKE WENT INTO LIMP MODE. RETURNED BIKE. MORE PARTS TO ORDER. SPARK PLUG WIRE GROUNDED TO HEAD. ANOTHER WEEK PICKED UP BIKE AFTER REPAIR. SERVICE MGR. SAID THEY HAD DONE A CLUSTER UPDATE (FILE 215800215) TEMP. BAR GRAPH - ENGINE TEMP. HIGHER AFTER UPDATE. MAY 14, 2014 TRAILERED BIKE TO LOCAL DEALER IN LAFAYETTE, LA . CHECK ENGINE LIGHT ON AND RUNNING ON ONE CYLINDER. DIAGNOSED AS ECM CORRUPTED. REPLACED ECM. BIKE RUNS BUT TO HOT TO RIDE MORE THAN 3 MILES. AS SOON AS TEMP BAR GRAPH REACHES 5 BARS. CAN FEEL BIKE RADIATING HEAT FROM STANDING SEVERAL FEET FROM BIKE BIKE NOT SAFE TO RIDE. UPDATED 11/18/14*CN *TR

NHTSA complaint #10650514 — an unverified report by a vehicle owner.

at 25,074 miles Abbeville, LA

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

TOOK BIKE TO INTO BERT'S MEGAMALL IN AZUSA, CA. TO HAVE COOLANT TANK REPLACED AS FOUND COOLANT DRIP ON DRIVEWAY FIRST WEEK OF OCT 2013. HAD TO LEAVE BIKE SO THEY COULD ORDER PARTS. WAS CALLED BY SERVICE MGR. SEVERAL DAYS LATER AND WAS TOLD THAT THEY RAN VIN AND DPS SAFETY RECALL HAD NOT BEEN DONE AND COULD NOT RELEASE BIKE UNTIL DONE. I SAID IT WAS OK! TO DO RECALL. PICKED UP BIKE SEVERAL DAYS LATER AND TURN SIGNAL WOULDN'T CANCEL AFTER TURN. RETURNED TO DEALER. THEY HAD NOT ZEROED STEERING. FIXED! LEFT DEALER GOT ON FREEWAY AND WENT ABOUT 3MILES CLUSTER LIT UP AND BIKE WENT INTO LIMP MODE. RETURNED BIKE. MORE PARTS TO ORDER. SPARK PLUG WIRE GROUNDED TO HEAD. ANOTHER WEEK PICKED UP BIKE AFTER REPAIR. SERVICE MGR. SAID THEY HAD DONE A CLUSTER UPDATE (FILE 215800215) TEMP. BAR GRAPH - ENGINE TEMP. HIGHER AFTER UPDATE. MAY 14, 2014 TRAILERED BIKE TO LOCAL DEALER IN LAFAYETTE, LA . CHECK ENGINE LIGHT ON AND RUNNING ON ONE CYLINDER. DIAGNOSED AS ECM CORRUPTED. REPLACED ECM. BIKE RUNS BUT TO HOT TO RIDE MORE THAN 3 MILES. AS SOON AS TEMP BAR GRAPH REACHES 5 BARS. CAN FEEL BIKE RADIATING HEAT FROM STANDING SEVERAL FEET FROM BIKE BIKE NOT SAFE TO RIDE. UPDATED 11/18/14*CN *TR

NHTSA complaint #10650514 — an unverified report by a vehicle owner.

at 25,074 miles Abbeville, LA

ENGINE

TOOK BIKE TO INTO BERT'S MEGAMALL IN AZUSA, CA. TO HAVE COOLANT TANK REPLACED AS FOUND COOLANT DRIP ON DRIVEWAY FIRST WEEK OF OCT 2013. HAD TO LEAVE BIKE SO THEY COULD ORDER PARTS. WAS CALLED BY SERVICE MGR. SEVERAL DAYS LATER AND WAS TOLD THAT THEY RAN VIN AND DPS SAFETY RECALL HAD NOT BEEN DONE AND COULD NOT RELEASE BIKE UNTIL DONE. I SAID IT WAS OK! TO DO RECALL. PICKED UP BIKE SEVERAL DAYS LATER AND TURN SIGNAL WOULDN'T CANCEL AFTER TURN. RETURNED TO DEALER. THEY HAD NOT ZEROED STEERING. FIXED! LEFT DEALER GOT ON FREEWAY AND WENT ABOUT 3MILES CLUSTER LIT UP AND BIKE WENT INTO LIMP MODE. RETURNED BIKE. MORE PARTS TO ORDER. SPARK PLUG WIRE GROUNDED TO HEAD. ANOTHER WEEK PICKED UP BIKE AFTER REPAIR. SERVICE MGR. SAID THEY HAD DONE A CLUSTER UPDATE (FILE 215800215) TEMP. BAR GRAPH - ENGINE TEMP. HIGHER AFTER UPDATE. MAY 14, 2014 TRAILERED BIKE TO LOCAL DEALER IN LAFAYETTE, LA . CHECK ENGINE LIGHT ON AND RUNNING ON ONE CYLINDER. DIAGNOSED AS ECM CORRUPTED. REPLACED ECM. BIKE RUNS BUT TO HOT TO RIDE MORE THAN 3 MILES. AS SOON AS TEMP BAR GRAPH REACHES 5 BARS. CAN FEEL BIKE RADIATING HEAT FROM STANDING SEVERAL FEET FROM BIKE BIKE NOT SAFE TO RIDE. UPDATED 11/18/14*CN *TR

NHTSA complaint #10650514 — an unverified report by a vehicle owner.

at 25,074 miles Abbeville, LA

ELECTRONIC STABILITY CONTROL (ESC)

TOOK BIKE TO INTO BERT'S MEGAMALL IN AZUSA, CA. TO HAVE COOLANT TANK REPLACED AS FOUND COOLANT DRIP ON DRIVEWAY FIRST WEEK OF OCT 2013. HAD TO LEAVE BIKE SO THEY COULD ORDER PARTS. WAS CALLED BY SERVICE MGR. SEVERAL DAYS LATER AND WAS TOLD THAT THEY RAN VIN AND DPS SAFETY RECALL HAD NOT BEEN DONE AND COULD NOT RELEASE BIKE UNTIL DONE. I SAID IT WAS OK! TO DO RECALL. PICKED UP BIKE SEVERAL DAYS LATER AND TURN SIGNAL WOULDN'T CANCEL AFTER TURN. RETURNED TO DEALER. THEY HAD NOT ZEROED STEERING. FIXED! LEFT DEALER GOT ON FREEWAY AND WENT ABOUT 3MILES CLUSTER LIT UP AND BIKE WENT INTO LIMP MODE. RETURNED BIKE. MORE PARTS TO ORDER. SPARK PLUG WIRE GROUNDED TO HEAD. ANOTHER WEEK PICKED UP BIKE AFTER REPAIR. SERVICE MGR. SAID THEY HAD DONE A CLUSTER UPDATE (FILE 215800215) TEMP. BAR GRAPH - ENGINE TEMP. HIGHER AFTER UPDATE. MAY 14, 2014 TRAILERED BIKE TO LOCAL DEALER IN LAFAYETTE, LA . CHECK ENGINE LIGHT ON AND RUNNING ON ONE CYLINDER. DIAGNOSED AS ECM CORRUPTED. REPLACED ECM. BIKE RUNS BUT TO HOT TO RIDE MORE THAN 3 MILES. AS SOON AS TEMP BAR GRAPH REACHES 5 BARS. CAN FEEL BIKE RADIATING HEAT FROM STANDING SEVERAL FEET FROM BIKE BIKE NOT SAFE TO RIDE. UPDATED 11/18/14*CN *TR

NHTSA complaint #10650514 — an unverified report by a vehicle owner.

at 26,000 miles Bayshore, NY Crash

POWER TRAIN

AS I WAS DRIVING MY SPYDER WOULDN'T SLOW DOWN AND I WAS AT 66MPH.. I DOWN SHIFTED AND IT STILL STAYED AT 66MPH. NO MATTER HOW MUCH I PRESSED ON THE BRAKE IT STAYED AT 66. LUCKY I HAD ENOUGH SENSE TO TURN THE BIKE OFF, BUT BY THEN I WAS IN THE WOODS BECAUSE I HAD TO AVOID HITTING OTHER CARS. MY POWER STEERING WASN'T WORKING AT THE TIME AND I CALLED BRP ON JULY 3 TO ASK THEM IF IT WAS STILL UNDER WARRANTY BECAUSE IT WAS REPLACED IN APRIL OF 2011. THEY TOLD ME IT WAS. SO I HAD THE ACCIDENT TWO WEEKS LATER NOW BRP WONT PAY FOR MY POWER STEERING UNIT. THEY SAID IT WAS DUE TO THE ACCIDENT EVEN THOUGH THEY HAVE NOTES ON ME CALLING IN ABOUT IT TWO WEEKS BEFORE THE ACCIDENT. MY BIKE IS ALWAYS IN THE SHOP. I CALLED BRP AND SPOKE TO A REPRESENTATIVE THERE AND HE TOLD THAT HE HAS NEVER SEEN SO MANY NOTES ON A BIKE. WHEN I FIRST GOT THE BIKE I HAD IT FOR TWO MONTHS AND THEN IT WAS IN THE SHOP FOR 9 WEEKS AND WHEN I GOT IT BACK NOBODY COULD TELL ME WHAT WAS WRONG WITH IT. I NEVER HAD THE BIKE FOR A WHOLE SUMMER YET WITH OUT A PROBLEM AND BRP DOESN'T SEEM TO B WORRIED ABOUT IT. AND TO TOP IT OFF THEY DON'T SEEM TO BE CONCERNED ABOUT THEIR PRODUCT BEING STUCK AT 66MPH. THEY ACT LIKE ITS NORMAL FOR THEIR PRODUCT TO DO THAT. THEY GAVE ME NOTHING AND REFUSE TO LET ME SPEAK TO A MANAGER. I PAID OVER 20,000 FOR THE BIKE AND I WOULD THINK YOU WOULD GET BETTER CUSTOMER SERVICE. I LOVE THE BIKE BUT ITS JUST TO MANY PROBLEM WITH IT AND BRP KNOWS IT BUT REFUSES TO HELP.

NHTSA complaint #10543959 — an unverified report by a vehicle owner.

at 26,000 miles Bayshore, NY Crash

VEHICLE SPEED CONTROL

AS I WAS DRIVING MY SPYDER WOULDN'T SLOW DOWN AND I WAS AT 66MPH.. I DOWN SHIFTED AND IT STILL STAYED AT 66MPH. NO MATTER HOW MUCH I PRESSED ON THE BRAKE IT STAYED AT 66. LUCKY I HAD ENOUGH SENSE TO TURN THE BIKE OFF, BUT BY THEN I WAS IN THE WOODS BECAUSE I HAD TO AVOID HITTING OTHER CARS. MY POWER STEERING WASN'T WORKING AT THE TIME AND I CALLED BRP ON JULY 3 TO ASK THEM IF IT WAS STILL UNDER WARRANTY BECAUSE IT WAS REPLACED IN APRIL OF 2011. THEY TOLD ME IT WAS. SO I HAD THE ACCIDENT TWO WEEKS LATER NOW BRP WONT PAY FOR MY POWER STEERING UNIT. THEY SAID IT WAS DUE TO THE ACCIDENT EVEN THOUGH THEY HAVE NOTES ON ME CALLING IN ABOUT IT TWO WEEKS BEFORE THE ACCIDENT. MY BIKE IS ALWAYS IN THE SHOP. I CALLED BRP AND SPOKE TO A REPRESENTATIVE THERE AND HE TOLD THAT HE HAS NEVER SEEN SO MANY NOTES ON A BIKE. WHEN I FIRST GOT THE BIKE I HAD IT FOR TWO MONTHS AND THEN IT WAS IN THE SHOP FOR 9 WEEKS AND WHEN I GOT IT BACK NOBODY COULD TELL ME WHAT WAS WRONG WITH IT. I NEVER HAD THE BIKE FOR A WHOLE SUMMER YET WITH OUT A PROBLEM AND BRP DOESN'T SEEM TO B WORRIED ABOUT IT. AND TO TOP IT OFF THEY DON'T SEEM TO BE CONCERNED ABOUT THEIR PRODUCT BEING STUCK AT 66MPH. THEY ACT LIKE ITS NORMAL FOR THEIR PRODUCT TO DO THAT. THEY GAVE ME NOTHING AND REFUSE TO LET ME SPEAK TO A MANAGER. I PAID OVER 20,000 FOR THE BIKE AND I WOULD THINK YOU WOULD GET BETTER CUSTOMER SERVICE. I LOVE THE BIKE BUT ITS JUST TO MANY PROBLEM WITH IT AND BRP KNOWS IT BUT REFUSES TO HELP.

NHTSA complaint #10543959 — an unverified report by a vehicle owner.

at 5,150 miles Ellsworth, KS

VEHICLE SPEED CONTROL

WHILE TRAVELING ON HIGHWAY AT APPX. 70 MPH, MY CRUISE CONTROL DROPPED OUT REDUCING VEHICLE SPEED TO SUCH A DEGREE TO BE A DANGER TO ME AND ANY FOLLOWING VEHICLES. I PULLED OFF THE HIGHWAY IN ATTEMPT TO DETERMINE PROBLEM; I WAS UNSUCCESSFUL. IT HAPPENED SEVERAL MORE TIMES SO I QUIT USING CRUISE CONTROL. DEALER LATER DETERMINED IT WAS THE HOUSING-SWITCH. IT IS OUT OF WARRANTY AND CAN-AM WON'T STAND BEHIND THE PRODUCT EVEN THOUGH IT HAS LESS THAN 6000 MILES ON IT. I BELIEVE PART IS DEFECTIVE.

NHTSA complaint #10514316 — an unverified report by a vehicle owner.

at 4,670 miles Ellsworth, KS

STEERING

THE VSS FAULT LIGHT CAME ON AND THE ENGINE BEGAN RUNNING ROUGH AS IF IT WAS NOT HITTING ON ALL SPARK PLUGS WHEN I WENT INTO A TURN. I PULLED OVER AND SHUT OFF THE ENGINE, WAITED A FEW MINUTES, AND RESTARTED THE VEHICLE. THIS ALLOWED THE COMPUTER TO REBOOT. THIS HAS OCCURRED THREE TIMES SINCE. LATER, MY FRONT TRUNK RELEASE BUTTON QUIT WORKING AND THE RIGHT FOG LIGHT QUIT WORKING (BULB IS FUNCTIONAL) AND MY GAS MILEAGE HAS GONE DOWN. I HAD NONE OF THESE PROBLEMS UNTIL THE DYNAMIC POWER STEERING UNIT WAS REPLACED DURING A RECALL.

NHTSA complaint #10442360 — an unverified report by a vehicle owner.

at 4,670 miles Ellsworth, KS

ELECTRICAL SYSTEM

THE VSS FAULT LIGHT CAME ON AND THE ENGINE BEGAN RUNNING ROUGH AS IF IT WAS NOT HITTING ON ALL SPARK PLUGS WHEN I WENT INTO A TURN. I PULLED OVER AND SHUT OFF THE ENGINE, WAITED A FEW MINUTES, AND RESTARTED THE VEHICLE. THIS ALLOWED THE COMPUTER TO REBOOT. THIS HAS OCCURRED THREE TIMES SINCE. LATER, MY FRONT TRUNK RELEASE BUTTON QUIT WORKING AND THE RIGHT FOG LIGHT QUIT WORKING (BULB IS FUNCTIONAL) AND MY GAS MILEAGE HAS GONE DOWN. I HAD NONE OF THESE PROBLEMS UNTIL THE DYNAMIC POWER STEERING UNIT WAS REPLACED DURING A RECALL.

NHTSA complaint #10442360 — an unverified report by a vehicle owner.

at 4,670 miles Ellsworth, KS

ENGINE AND ENGINE COOLING

THE VSS FAULT LIGHT CAME ON AND THE ENGINE BEGAN RUNNING ROUGH AS IF IT WAS NOT HITTING ON ALL SPARK PLUGS WHEN I WENT INTO A TURN. I PULLED OVER AND SHUT OFF THE ENGINE, WAITED A FEW MINUTES, AND RESTARTED THE VEHICLE. THIS ALLOWED THE COMPUTER TO REBOOT. THIS HAS OCCURRED THREE TIMES SINCE. LATER, MY FRONT TRUNK RELEASE BUTTON QUIT WORKING AND THE RIGHT FOG LIGHT QUIT WORKING (BULB IS FUNCTIONAL) AND MY GAS MILEAGE HAS GONE DOWN. I HAD NONE OF THESE PROBLEMS UNTIL THE DYNAMIC POWER STEERING UNIT WAS REPLACED DURING A RECALL.

NHTSA complaint #10442360 — an unverified report by a vehicle owner.

at 5 miles Waunakee, WI

EXTERIOR LIGHTING:HEADLIGHTS

TL* THE CONTACT OWNS A 2010 CAN-AM SPYDER ROADSTER. THE CONTACT STATED THAT THE HEADLIGHTS EXHIBITED THREE DIFFERENT COLORS AND WOULD CONTINUOUSLY FLASH WHILE ON LOW BEAM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE LIGHTS WERE CHANGED BUT DID NOT CORRECT THE FAILURE. THE CONTACT STATED THE LIGHTS WOULD APPEAR AS IF HE WAS AN EMERGENCY VEHICLE AND OTHER VEHICLES WOULD QUICKLY MOVE OUT OF HIS WAY WHILE DRIVING. THE CONTACT FEARED THE FAILURE COULD POTENTIALLY CAUSE A CRASH. THE FAILURE PERSISTED. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 5 AND THE CURRENT MILEAGE WAS APPROXIMATELY 1,200.

NHTSA complaint #10350309 — an unverified report by a vehicle owner.

at 54 miles Northumberland, PA Crash 1 injured

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2010 CAN-AM SPYDER RS MOTORCYCLE. THE CONTACT STATED WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC STOP, THE VEHICLE ACCELERATED AT A HIGH RATE OF SPEED. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AND FELL OVER AND SLID A FEW INCHES WITH THE MOTORCYCLE. THE POLICE ARRIVED ON SCENE AND ADVISED THE CONTACT THAT A MORE EXPERIENCED DRIVER WOULD DRIVE THE VEHICLE TO HIS RESIDENCE. THE PERSON WHO DROVE THE VEHICLE THE REMAINDER OF THE WAY STATED THAT HE DID NOT EXPERIENCE ANY FAILURES IN THE VEHICLE. THE FAILURE MILEAGE WAS 54 AND THE CURRENT MILEAGE WAS 145.

NHTSA complaint #10336146 — an unverified report by a vehicle owner.