Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
622.2%
1,000 – 9,999 miles
1970.4%
10,000 – 24,999 miles
27.4%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jun 2013peak 7Apr 2016
Recalls on the 2013 Can-Am Spyder ST
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
13V386000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Bombardier Recreational Products (BRP) is recalling certain model year 2013 Can-Am Spyder RT series and ST series motorcycles. The tandem brake master cylinder manifold inlet may melt allowing the brake fluid to leak out.
Risk: Brake fluid may leak onto a heat source, increasing the risk of a fire.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 300 milesWalling, TN1 injured
UNKNOWN OR OTHER
AFTER RIDING THE SPYDER ST, I STARTED TO NOTICE EXCESSIVE HEAT COMING FROM THE LEFT SIDE PANEL AND HEAT ON MY RIGHT ANKLE. THE PANEL IS VERY HOT TO THE TOUCH AND IT WAS NECESSARY FOR ME TO PULL OVER AND ALLOW MY SPYDER TO COOL OFF BEFORE I COULD RIDE IT HOME. WHEN I GOT HOME, I FOUND THAT I HAD A BURN ON MY LEFT LEG WHERE IT HAD COME IN CONTACT WITH THE SIDE PANELS. I WAS WEARING LONG PANTS AND THIS BURN OCCURRED THROUGH THE FABRIC OF MY JEANS. I HAVE A LONG HISTORY OF RIDING MOTORCYCLES, TRIKES AND NOW CAN AM AND THIS IS A DESIGN FLAW IN 2013 CAN AM SPYDER. IT IS VERY UNSAFE, IT CAN NOT ONLY CAUSE BURNS TO THE RIDER, BUT ALSO IT COULD CAUSE A DISTRACTION TO THE DRIVER WHICH COULD RESULT IN AN ACCIDENT.
NHTSA complaint #10748530 — an unverified report by a vehicle owner.
at 300 milesWalling, TN1 injured
STRUCTURE:BODY
AFTER RIDING THE SPYDER ST, I STARTED TO NOTICE EXCESSIVE HEAT COMING FROM THE LEFT SIDE PANEL AND HEAT ON MY RIGHT ANKLE. THE PANEL IS VERY HOT TO THE TOUCH AND IT WAS NECESSARY FOR ME TO PULL OVER AND ALLOW MY SPYDER TO COOL OFF BEFORE I COULD RIDE IT HOME. WHEN I GOT HOME, I FOUND THAT I HAD A BURN ON MY LEFT LEG WHERE IT HAD COME IN CONTACT WITH THE SIDE PANELS. I WAS WEARING LONG PANTS AND THIS BURN OCCURRED THROUGH THE FABRIC OF MY JEANS. I HAVE A LONG HISTORY OF RIDING MOTORCYCLES, TRIKES AND NOW CAN AM AND THIS IS A DESIGN FLAW IN 2013 CAN AM SPYDER. IT IS VERY UNSAFE, IT CAN NOT ONLY CAUSE BURNS TO THE RIDER, BUT ALSO IT COULD CAUSE A DISTRACTION TO THE DRIVER WHICH COULD RESULT IN AN ACCIDENT.
NHTSA complaint #10748530 — an unverified report by a vehicle owner.
at 1,100 milesNY, NY1 injured
FUEL/PROPULSION SYSTEM
AFTER RIDING VEHICLE & PARKING IT , I COULD SMELL STRONG FUEL FUMES FROM VEHICLE. I ALSO NOTICED THAT THE BODY PANELS BECOMES VERY HOT . I ALSO NOTICED THAT THE FUEL IN THE TANK HAS BUBBLES / BOILING. DURING ENGINE OPERATION; THE VEHICLE SENDS EXTREMELY HOT AIR OUT OF THE SPACE BETWEEN THE FORWARD EDGES OF THE SEAT AND UPPER AND SIDE BODY PANELS, THE UPPER SIDE PANELS ARE VERY HOT TO TOUCH, AND THE UNDERSEAT AREA ACCUMULATES AN EXCESSIVE AMOUNT OF HOT AIR ALLOWING THE FUEL CAP FOUND UNDER THE SEAT TO BECOME HOT TO THE TOUCH. I SEND PHOTOS OF MY BURNS TO BRP THEY SEND ME NEW PANELS BUT THE HEAT ISSUES HAVE NOT, I FEEL THE MOTORCYCLE IS UNSAFE AND MY WIFE ASK ME TOT TO RIDE WITH THE BOYS OR HER, I DO RIDE THE BIKE BUT ALWAYS AFRAID THAT IT COULD BLOW OR A FIRE CAN BREAK AT ANYTIME PLEASE HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10622128 — an unverified report by a vehicle owner.
Montgomery, AL1 injured
ENGINE AND ENGINE COOLING
THE EXTREME HEAT FROM THE LEFT SIDE OF THE BIKE CAUSED 1ST AND 2ND DEGREE BURNS ON THIGH AND UPPER LEG. I BOUGHT THE BIKE IN MAY OF 2014, COMPLAINED TO BRP ABOUT THE EXTREME HEAT ON THE RIGHT FOOT. THEY AUTHORIZED MY DEALER TO REPLACE THE PANELS WITH A NEWER VERSIONS. THE PANELS WERE TO BE PLACED ON MY BIKE ON TUESDAY AUGUST 13,2014. I DID NOT KNOW ABOUT THE EXTREME HEAT ON THE LEFT SIDE UNTIL I RODE THE BIKE FOR A LONGER DISTANCE. HAVE CONTACTED BRP ABOUT MY INJURY.
NHTSA complaint #10621216 — an unverified report by a vehicle owner.
at 740 milesGambrills, MD1 injured
FUEL SYSTEM, GASOLINE
2013 CAN AM SPYDER ST-S. EXTREME HOT TEMPERATURES ON BODY PANELS CAUSING GREAT DISCOMFORT TO DRIVER. WHEN STOPPED TO FUEL RIGHT FINGER TIPS BURNED WHEN OPENING GAS CAP. HAD TO USE T- SHIRT I WAS WEARING TO OPEN GAS CAP. SEAT AREA EXTREMELY HOT AS IT APPEARS EXHAUST IS ROUTED UNDER SEAT. INFORMED DEALER OF INCIDENT AND WAS TOLD NOT TO BE CONCERNED AS THEY ALL RUN HOT "JUST RIDE IT. IT WILL BE FINE". HAD PUFF OF WHITE SMOKE COME FROM VEHICLE NOT SURE IF IT WAS EXHAUST OR VAPOR FROM UNDER BODY PANELS. CONCERNED ABOUT EXTREME HEAT FROM VEHICLE CAUSING PERSONAL INJURY OR PROPERTY DAMAGE.
NHTSA complaint #10541939 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
NEW Orleans, LA
VEHICLE SPEED CONTROL
2013 CAN AM SPYDER ST-S. CONSUMER WRITES IN REGARDS TO MOTORCYCLE BRAKE LIGHT REMAINS ON AFTER ENGINE IS OFF, CRUISE CONTROL WILL NOT SET AND MOTORCYCLE GOES INTO "LIMP MODE"(VSS FAULT). *SMD THE CONSUMER STATED THE MOTORCYCLE WOULD GO INTO LIMP MODE WHILE RIDING.
NHTSA complaint #10854714 — an unverified report by a vehicle owner.
NEW Orleans, LA
ELECTRICAL SYSTEM
2013 CAN AM SPYDER ST-S. CONSUMER WRITES IN REGARDS TO MOTORCYCLE BRAKE LIGHT REMAINS ON AFTER ENGINE IS OFF, CRUISE CONTROL WILL NOT SET AND MOTORCYCLE GOES INTO "LIMP MODE"(VSS FAULT). *SMD THE CONSUMER STATED THE MOTORCYCLE WOULD GO INTO LIMP MODE WHILE RIDING.
NHTSA complaint #10854714 — an unverified report by a vehicle owner.
NEW Orleans, LA
EXTERIOR LIGHTING:BRAKE LIGHTS
2013 CAN AM SPYDER ST-S. CONSUMER WRITES IN REGARDS TO MOTORCYCLE BRAKE LIGHT REMAINS ON AFTER ENGINE IS OFF, CRUISE CONTROL WILL NOT SET AND MOTORCYCLE GOES INTO "LIMP MODE"(VSS FAULT). *SMD THE CONSUMER STATED THE MOTORCYCLE WOULD GO INTO LIMP MODE WHILE RIDING.
NHTSA complaint #10854714 — an unverified report by a vehicle owner.
NEW Orleans, LA
SERVICE BRAKES, HYDRAULIC
2013 CAN AM SPYDER ST-S. CONSUMER WRITES IN REGARDS TO MOTORCYCLE BRAKE LIGHT REMAINS ON AFTER ENGINE IS OFF, CRUISE CONTROL WILL NOT SET AND MOTORCYCLE GOES INTO "LIMP MODE"(VSS FAULT). *SMD THE CONSUMER STATED THE MOTORCYCLE WOULD GO INTO LIMP MODE WHILE RIDING.
NHTSA complaint #10854714 — an unverified report by a vehicle owner.
at 300 milesWalling, TN1 injured
UNKNOWN OR OTHER
AFTER RIDING THE SPYDER ST, I STARTED TO NOTICE EXCESSIVE HEAT COMING FROM THE LEFT SIDE PANEL AND HEAT ON MY RIGHT ANKLE. THE PANEL IS VERY HOT TO THE TOUCH AND IT WAS NECESSARY FOR ME TO PULL OVER AND ALLOW MY SPYDER TO COOL OFF BEFORE I COULD RIDE IT HOME. WHEN I GOT HOME, I FOUND THAT I HAD A BURN ON MY LEFT LEG WHERE IT HAD COME IN CONTACT WITH THE SIDE PANELS. I WAS WEARING LONG PANTS AND THIS BURN OCCURRED THROUGH THE FABRIC OF MY JEANS. I HAVE A LONG HISTORY OF RIDING MOTORCYCLES, TRIKES AND NOW CAN AM AND THIS IS A DESIGN FLAW IN 2013 CAN AM SPYDER. IT IS VERY UNSAFE, IT CAN NOT ONLY CAUSE BURNS TO THE RIDER, BUT ALSO IT COULD CAUSE A DISTRACTION TO THE DRIVER WHICH COULD RESULT IN AN ACCIDENT.
NHTSA complaint #10748530 — an unverified report by a vehicle owner.
at 300 milesWalling, TN1 injured
STRUCTURE:BODY
AFTER RIDING THE SPYDER ST, I STARTED TO NOTICE EXCESSIVE HEAT COMING FROM THE LEFT SIDE PANEL AND HEAT ON MY RIGHT ANKLE. THE PANEL IS VERY HOT TO THE TOUCH AND IT WAS NECESSARY FOR ME TO PULL OVER AND ALLOW MY SPYDER TO COOL OFF BEFORE I COULD RIDE IT HOME. WHEN I GOT HOME, I FOUND THAT I HAD A BURN ON MY LEFT LEG WHERE IT HAD COME IN CONTACT WITH THE SIDE PANELS. I WAS WEARING LONG PANTS AND THIS BURN OCCURRED THROUGH THE FABRIC OF MY JEANS. I HAVE A LONG HISTORY OF RIDING MOTORCYCLES, TRIKES AND NOW CAN AM AND THIS IS A DESIGN FLAW IN 2013 CAN AM SPYDER. IT IS VERY UNSAFE, IT CAN NOT ONLY CAUSE BURNS TO THE RIDER, BUT ALSO IT COULD CAUSE A DISTRACTION TO THE DRIVER WHICH COULD RESULT IN AN ACCIDENT.
NHTSA complaint #10748530 — an unverified report by a vehicle owner.
at 9,000 milesLipan, TX
ENGINE
THIS COMPLAINT IS LIKE MANY OTHERS THAT HAVE, OR ARE, COMPLAINING ABOUT THE HEAT ISSUE OF THE ENGINE AND BEING IGNORED. THE PROBLEM IS SO SEVERE THAT IT ACTUALLY BURNS THE INSIDE OF THE THIGH DURING OPERATION. THIS DOES NOT HAPPEN WITH OTHER THREE WHEELED VEHICLES WITH TRIKE CONVERSIONS SUCH AS SUZUKI, HONDA, ETC. THE PLASTIC HOUSING OF THE CANAM 998 ENGINE HOLDS THE EXCESSIVE HEAT WITHOUT AN ACCEPTABLE VENT OTHER THAN ALLOWING IT TO DIFFUSE RIGHT UP THROUGH YOUR LEGS. THIS MAKES FOR A DANGEROUS SITUATION IN THAT IT DIRECTS MUCH OF YOUR MIND AND DRIVING ATTENTION TOWARD ATTEMPTS TO RELIEVE THE PROBLEM FOR YOUR LEGS, PLUS THERE HAVE BEEN ISSUES ON OTHER MODEL CANAM VEHICLES WHERE THE MACHINE EVENTUALLY CAUGHT FIRE. BRP, THE PARENT COMPANY OF THE CANAM IS PIECE-MEALING ATTENTION TO THE "RT" MODEL AND IGNORING LONG TERM CORRECTIVE MEASURES FOR ALL MODELS.
NHTSA complaint #10693107 — an unverified report by a vehicle owner.
at 8,823 milesSimpsonville, SC
ENGINE
BRP / CAN-AM REPLACED THE 2013 SPYDER ST-LIMITED HEAT SIDE-PANELS RECENTLY UNDER WARRANTY WITH NEW DESIGN 2014 HEAT SIDE-PANELS INSTALLED BY A CAN-AM DEALER ON 2 DECEMBER 2014 (A BRP CASE FILE WAS OPENED WITH A BRP CASE NUMBER PROVIDED ON 21 OCTOBER 2014 AND IS AVAILABLE FOR REFERENCE). HOWEVER, THE SPYDER'S GAS TANK AND GASOLINE FUEL CONTINUES TO BE SIGNIFICANTLY HOT DURING & AFTER RIDING THE SPYDER. IN ADDITION AND MORE IMPORTANTLY, SIGNIFICANT FUEL VAPOR FUMES CONTINUE TO BE PRESENT AFTER OPERATING THE SPYDER. I'M MOST CONCERNED THE HOT GAS TANK, HOT GASOLINE FUEL, AND HEATED FUEL VAPOR FUMES ARE UNSAFE OR DANGEROUS AND COULD CAUSE AN EXPLOSION, FIRE, AND INJURIES TO LIFE AND PROPERTY. I HAVE ALSO REPORTED THIS CONCERN COMPLAINT TO BRP / CAN-AM AND REQUESTED RESOLUTION BUT HAVE NOT YET HEARD BACK FROM THEM. --- "WHAT CAN BRP DO ABOUT OVER-HEATED GAS AND DANGEROUS FUEL FUMES ASSOCIATED WITH OUR 2013 SPYDER?"
NHTSA complaint #10670014 — an unverified report by a vehicle owner.
at 8,823 milesSimpsonville, SC
FUEL/PROPULSION SYSTEM
BRP / CAN-AM REPLACED THE 2013 SPYDER ST-LIMITED HEAT SIDE-PANELS RECENTLY UNDER WARRANTY WITH NEW DESIGN 2014 HEAT SIDE-PANELS INSTALLED BY A CAN-AM DEALER ON 2 DECEMBER 2014 (A BRP CASE FILE WAS OPENED WITH A BRP CASE NUMBER PROVIDED ON 21 OCTOBER 2014 AND IS AVAILABLE FOR REFERENCE). HOWEVER, THE SPYDER'S GAS TANK AND GASOLINE FUEL CONTINUES TO BE SIGNIFICANTLY HOT DURING & AFTER RIDING THE SPYDER. IN ADDITION AND MORE IMPORTANTLY, SIGNIFICANT FUEL VAPOR FUMES CONTINUE TO BE PRESENT AFTER OPERATING THE SPYDER. I'M MOST CONCERNED THE HOT GAS TANK, HOT GASOLINE FUEL, AND HEATED FUEL VAPOR FUMES ARE UNSAFE OR DANGEROUS AND COULD CAUSE AN EXPLOSION, FIRE, AND INJURIES TO LIFE AND PROPERTY. I HAVE ALSO REPORTED THIS CONCERN COMPLAINT TO BRP / CAN-AM AND REQUESTED RESOLUTION BUT HAVE NOT YET HEARD BACK FROM THEM. --- "WHAT CAN BRP DO ABOUT OVER-HEATED GAS AND DANGEROUS FUEL FUMES ASSOCIATED WITH OUR 2013 SPYDER?"
NHTSA complaint #10670014 — an unverified report by a vehicle owner.
at 1,067 milesNorthport, AL
WHEELS
MILE 1067 COMPLAINED ABOUT EXCESSIVE HEAT COMING FROM RIGHT FLOORBOARD AREA AND GAS FUMES TO MY DEALER, TOLD IT'S NORMAL. MILE 4582 2ND SERVICE DEALER INSTALLED HEAT SHIELD AT MASTER CYLINDER PER BRP FOR HEAT ISSUES, STILL EXCESSIVE HEAT, FUMES AND NOW BOILING GAS IN TANK. DEALER CONSIDER ALL NORMAL OPERATION. MILE 6386 SPYDERLOVERS.COM CHATS FOUND OUT ABOUT ECM NEEDED UPDATE FOR HEAT ISSUE CALLED DEALER AND CONFIRMED BRING IN. NO NOTIFICATION FROM BRP. CARRIED TO DEALER UPDATE INSTALLED, STILL COMPLAIN ABOUT ABOVE ISSUES. MILE 7988 REPLACED TRAILER MODULE BURNED OUT REPLACED, I BELIEVE DUE TO HEAT, SAME COMPLAINT AS ABOVE. NO ACTION TAKEN. MILE 11277 REPLACED TRAILER MODULE BURNED OUT REPLACED ,SAME COMPLAINTS AS BEFORE NO ACTION. MILE 12000 BOTH FRONT TIRES SEVERELY CUPPED BRP SAID NO ON WARRANTY TO MANY MILES, I REPLACED BUT THATS UNSATISFACTORY MILEAGE ON FRONTS. 8/25/14 E-MAIL BRP ABOUT HEAT ISSUES. 8/26/14 SENT ME CASE NUMBER. 10/24/14 MILE 13641 BRP OK'D REPLACING UPPER RIGHT AND LEFT SIDE COVERS TO ALLOW MORE AIR TO ENGINE COMPARTMENT REPLACED THEM. IN MY OPINION AFTER SIDE PANEL REPLACEMENT RIDING A FEW HOURS TEMP 88 DEGREES THAT THIS HELPED SOME WITH HEAT AT FLOORBOARD BUT WON'T HOLD UP WHEN 90 + DEGREES AND FUMES AND BOILING GAS STILL AN ISSUE.
NHTSA complaint #10651293 — an unverified report by a vehicle owner.
at 1,067 milesNorthport, AL
ELECTRICAL SYSTEM
MILE 1067 COMPLAINED ABOUT EXCESSIVE HEAT COMING FROM RIGHT FLOORBOARD AREA AND GAS FUMES TO MY DEALER, TOLD IT'S NORMAL. MILE 4582 2ND SERVICE DEALER INSTALLED HEAT SHIELD AT MASTER CYLINDER PER BRP FOR HEAT ISSUES, STILL EXCESSIVE HEAT, FUMES AND NOW BOILING GAS IN TANK. DEALER CONSIDER ALL NORMAL OPERATION. MILE 6386 SPYDERLOVERS.COM CHATS FOUND OUT ABOUT ECM NEEDED UPDATE FOR HEAT ISSUE CALLED DEALER AND CONFIRMED BRING IN. NO NOTIFICATION FROM BRP. CARRIED TO DEALER UPDATE INSTALLED, STILL COMPLAIN ABOUT ABOVE ISSUES. MILE 7988 REPLACED TRAILER MODULE BURNED OUT REPLACED, I BELIEVE DUE TO HEAT, SAME COMPLAINT AS ABOVE. NO ACTION TAKEN. MILE 11277 REPLACED TRAILER MODULE BURNED OUT REPLACED ,SAME COMPLAINTS AS BEFORE NO ACTION. MILE 12000 BOTH FRONT TIRES SEVERELY CUPPED BRP SAID NO ON WARRANTY TO MANY MILES, I REPLACED BUT THATS UNSATISFACTORY MILEAGE ON FRONTS. 8/25/14 E-MAIL BRP ABOUT HEAT ISSUES. 8/26/14 SENT ME CASE NUMBER. 10/24/14 MILE 13641 BRP OK'D REPLACING UPPER RIGHT AND LEFT SIDE COVERS TO ALLOW MORE AIR TO ENGINE COMPARTMENT REPLACED THEM. IN MY OPINION AFTER SIDE PANEL REPLACEMENT RIDING A FEW HOURS TEMP 88 DEGREES THAT THIS HELPED SOME WITH HEAT AT FLOORBOARD BUT WON'T HOLD UP WHEN 90 + DEGREES AND FUMES AND BOILING GAS STILL AN ISSUE.
NHTSA complaint #10651293 — an unverified report by a vehicle owner.
at 1,067 milesNorthport, AL
ENGINE
MILE 1067 COMPLAINED ABOUT EXCESSIVE HEAT COMING FROM RIGHT FLOORBOARD AREA AND GAS FUMES TO MY DEALER, TOLD IT'S NORMAL. MILE 4582 2ND SERVICE DEALER INSTALLED HEAT SHIELD AT MASTER CYLINDER PER BRP FOR HEAT ISSUES, STILL EXCESSIVE HEAT, FUMES AND NOW BOILING GAS IN TANK. DEALER CONSIDER ALL NORMAL OPERATION. MILE 6386 SPYDERLOVERS.COM CHATS FOUND OUT ABOUT ECM NEEDED UPDATE FOR HEAT ISSUE CALLED DEALER AND CONFIRMED BRING IN. NO NOTIFICATION FROM BRP. CARRIED TO DEALER UPDATE INSTALLED, STILL COMPLAIN ABOUT ABOVE ISSUES. MILE 7988 REPLACED TRAILER MODULE BURNED OUT REPLACED, I BELIEVE DUE TO HEAT, SAME COMPLAINT AS ABOVE. NO ACTION TAKEN. MILE 11277 REPLACED TRAILER MODULE BURNED OUT REPLACED ,SAME COMPLAINTS AS BEFORE NO ACTION. MILE 12000 BOTH FRONT TIRES SEVERELY CUPPED BRP SAID NO ON WARRANTY TO MANY MILES, I REPLACED BUT THATS UNSATISFACTORY MILEAGE ON FRONTS. 8/25/14 E-MAIL BRP ABOUT HEAT ISSUES. 8/26/14 SENT ME CASE NUMBER. 10/24/14 MILE 13641 BRP OK'D REPLACING UPPER RIGHT AND LEFT SIDE COVERS TO ALLOW MORE AIR TO ENGINE COMPARTMENT REPLACED THEM. IN MY OPINION AFTER SIDE PANEL REPLACEMENT RIDING A FEW HOURS TEMP 88 DEGREES THAT THIS HELPED SOME WITH HEAT AT FLOORBOARD BUT WON'T HOLD UP WHEN 90 + DEGREES AND FUMES AND BOILING GAS STILL AN ISSUE.
NHTSA complaint #10651293 — an unverified report by a vehicle owner.
at 5,000 milesSaxonburg, PA
ENGINE AND ENGINE COOLING
VEHICLE HAS EXCESSIVE HEAT UNDER LEFT SIDE BODY PANELS AND VERY STRONG ODOR OF GASOLINE FUMES.
NHTSA complaint #10650130 — an unverified report by a vehicle owner.
at 5,000 milesSaxonburg, PA
FUEL/PROPULSION SYSTEM
VEHICLE HAS EXCESSIVE HEAT UNDER LEFT SIDE BODY PANELS AND VERY STRONG ODOR OF GASOLINE FUMES.
NHTSA complaint #10650130 — an unverified report by a vehicle owner.
at 1,000 milesNapanoch, NY
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2013 CAN-AM SPYDER ST MOTORCYCLE. THE CONTACT STATED THAT THE ADJUSTABLE WINDSHIELD DISTORTED HIS VISION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE TECHNICIAN STATED THAT THE WINDSHIELD WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
NHTSA complaint #10622313 — an unverified report by a vehicle owner.
at 125 milesGilbert, AZ
ENGINE
REPORTED BY PHONE, CASE [XXX]. -WHEN TEMPERATURE UNDER THE PARKED VEHICLE REACHES A THRESHOLD , AND THE VEHICLE IS LATER DRIVEN OFF, THE DISPLAY SCREEN CHANGES TO ORANGE CHECK ENGINE. THIS DISTRACTS THE RIDER AND FORCES THE EYES OFF THE ROAD, A VERY DANGEROUS SITUATION. -BRP, THE MFG, KNOWS THIS DEFECT AND WILL NOY FIX IT. THE DEALER DID NOT DISCLOSE THIS DEFECT AND AFTER I REPORTED IT SAID IF AFFECTS ALL SPYDERS FOR AT LEAST THE LAST 2 YEARS. -THE OWNERS MANUAL ON PAGE 26, IT STATES "ENGINE MANAGEMENT COMPONENT MALFUNCTION-REMOVE AND REINSERT KEY." THIS "SOLUTION" OF REMOVING AND REINSERTING KEY IS IMPRACTICAL AND DOES NOT WORK UNTIL RIDER HAS DRIVEN SEVERAL (4-10) MILES. -THE DEALER STATES HE GETS SEVERAL CALLS EVERY WEEK BUT SAID BRP REFUSED TO FIX IT. HE SENT ME TO BRP DIRECTLY. THE AGENT TOOK DOWN THE INFORMATION (SHIRLEY), AGREED IT WAS A POTENTIALLY DANGEROUS SITUATION, CLAIM #[XXX]. -THE DEALER CALLED BRP, REFERENCED CLAIM NUMBER AND WAS TOLD THE VEHICLE WAS OPERATING AS DESIGNED. -I CALLED BRP AGAIN AND WAS TOLD THEY WOULD DO NOTHING. -I WOULD NOT HAVE BOUGHT THIS VEHICLE HAD THIS BEEN DISCLOSED BV THE DEALER. -ONE OF THE TARGET MARKETS FOR THIS VEHICLE ARE OLDER CITIZENS (I AM 66) THAT MAY NOT BE EXPERIENCED RIDERS. WHEN THIS HAPPENS TO THEM, THEY MIGHT PANIC, SETTING UP A CHAIN OF EVENTS LEADING TO SERIOUS INJURY OR DEATH. -FINALLY, WHEN THE VEHICLE HAS BEEN DRIVEN A FEW MILES THE DISPLAY CHANGES BACK TO NORMAL BUT NOW THERE IS A RECTANGLE AT THE BOTTOM OF THE DISPLAY THAT FLASHES CHECK ENGINE. WHEN THE BIKE COMES TO A STOP THE FLASHING STOPS AND THE ENTIRE SCREEN IS ONCE AGAIN TAKEN OVER BY THE ORANGE CHECK ENGINE LIGHT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10622335 — an unverified report by a vehicle owner.
at 1,100 milesNY, NY1 injured
FUEL/PROPULSION SYSTEM
AFTER RIDING VEHICLE & PARKING IT , I COULD SMELL STRONG FUEL FUMES FROM VEHICLE. I ALSO NOTICED THAT THE BODY PANELS BECOMES VERY HOT . I ALSO NOTICED THAT THE FUEL IN THE TANK HAS BUBBLES / BOILING. DURING ENGINE OPERATION; THE VEHICLE SENDS EXTREMELY HOT AIR OUT OF THE SPACE BETWEEN THE FORWARD EDGES OF THE SEAT AND UPPER AND SIDE BODY PANELS, THE UPPER SIDE PANELS ARE VERY HOT TO TOUCH, AND THE UNDERSEAT AREA ACCUMULATES AN EXCESSIVE AMOUNT OF HOT AIR ALLOWING THE FUEL CAP FOUND UNDER THE SEAT TO BECOME HOT TO THE TOUCH. I SEND PHOTOS OF MY BURNS TO BRP THEY SEND ME NEW PANELS BUT THE HEAT ISSUES HAVE NOT, I FEEL THE MOTORCYCLE IS UNSAFE AND MY WIFE ASK ME TOT TO RIDE WITH THE BOYS OR HER, I DO RIDE THE BIKE BUT ALWAYS AFRAID THAT IT COULD BLOW OR A FIRE CAN BREAK AT ANYTIME PLEASE HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10622128 — an unverified report by a vehicle owner.
Montgomery, AL1 injured
ENGINE AND ENGINE COOLING
THE EXTREME HEAT FROM THE LEFT SIDE OF THE BIKE CAUSED 1ST AND 2ND DEGREE BURNS ON THIGH AND UPPER LEG. I BOUGHT THE BIKE IN MAY OF 2014, COMPLAINED TO BRP ABOUT THE EXTREME HEAT ON THE RIGHT FOOT. THEY AUTHORIZED MY DEALER TO REPLACE THE PANELS WITH A NEWER VERSIONS. THE PANELS WERE TO BE PLACED ON MY BIKE ON TUESDAY AUGUST 13,2014. I DID NOT KNOW ABOUT THE EXTREME HEAT ON THE LEFT SIDE UNTIL I RODE THE BIKE FOR A LONGER DISTANCE. HAVE CONTACTED BRP ABOUT MY INJURY.
NHTSA complaint #10621216 — an unverified report by a vehicle owner.
at 3,200 milesJacksonville, FL
ENGINE
AFTER RIDING VEHICLE & PARKING IT , I COULD SMELL STRONG FUEL FUMES FROM VEHICLE. I ALSO NOTICED THAT THE BODY PANELS BECOMES VERY HOT . I ALSO NOTICED THAT THE FUEL IN THE TANK HAS BUBBLES / BOILING .I BROUGHT THE VEHICLE AT MY LOCAL DEALERSHIP ( JACKSONVILLE, POWERSPORT) TO HAVE THEM CHECK MY CONCERN . THE SERVICE MANAGER CONTACTED BRP , A CASE WAS ASSIGNED ( #[XXX]) .BRP RECOMMEND TO INSTALL 2014 BODY PANELS FOR MY PROBLEM WHICH I WILL HAVE TO PAY . THESE ARE THE PART # FOR ROADSTER AIR SCOOP RETROFIT KITS LH KIT 219 800 341 , RH KIT 219 800 342 (PURE MAGNESIUM (METALLIC) B-349) .THERE ARE SOME REPORTS OF VEHICLES OF THE SAME YEAR & MODEL THAT HAVE CAUGHT ON FIRE & I DON'T WANT THIS TO HAPPEN W/ MY VEHICLE . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10621153 — an unverified report by a vehicle owner.
at 2,000 milesRoswell, NM
FUEL/PROPULSION SYSTEM
FUEL IN TANK BOILS AFTER RIDING. FUEL VAPORS ESCAPE FROM THE CHARCOAL CANISTER. SOMETIMES THERE IS SO MUCH FUEL VAPOR THAT IT CONDENSES AND FORMS A PUDDLE. I HAVE CONTACTED BRP ABOUT THE ISSUE BUT HAVE NOT HEARD BACK.
NHTSA complaint #10621079 — an unverified report by a vehicle owner.
at 3,200 milesJacksonville, FL
FUEL/PROPULSION SYSTEM
AFTER RIDING VEHICLE & PARKING IT , I COULD SMELL STRONG FUEL FUMES FROM VEHICLE. I ALSO NOTICED THAT THE BODY PANELS BECOMES VERY HOT . I ALSO NOTICED THAT THE FUEL IN THE TANK HAS BUBBLES / BOILING .I BROUGHT THE VEHICLE AT MY LOCAL DEALERSHIP ( JACKSONVILLE, POWERSPORT) TO HAVE THEM CHECK MY CONCERN . THE SERVICE MANAGER CONTACTED BRP , A CASE WAS ASSIGNED ( #[XXX]) .BRP RECOMMEND TO INSTALL 2014 BODY PANELS FOR MY PROBLEM WHICH I WILL HAVE TO PAY . THESE ARE THE PART # FOR ROADSTER AIR SCOOP RETROFIT KITS LH KIT 219 800 341 , RH KIT 219 800 342 (PURE MAGNESIUM (METALLIC) B-349) .THERE ARE SOME REPORTS OF VEHICLES OF THE SAME YEAR & MODEL THAT HAVE CAUGHT ON FIRE & I DON'T WANT THIS TO HAPPEN W/ MY VEHICLE . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10621153 — an unverified report by a vehicle owner.
at 1,106 milesLabelle, FL
FUEL SYSTEM, GASOLINE
REPEATED PROBLEMS WITH ODOR OF FUEL AND INTERMITTENT STALLING. EVAP CANISTER WAS REPLACED TWICE (FUEL IN CANISTER) AND PURGE VALVE ONCE. APPEARS TO AFFECT RUNNING AS IT MISSES AND SURGES AT A CONSTANT SPEED (VERY SUBTLE). SINCE I PARK THIS IN MY ATTACHED GARAGE IT IS A CONCERN. VEHICLE HAS BEEN IN SHOP 5 TIMES FOR A TOTAL OF 2 1/2 MONTHS DURING MY 6 MONTHS OF OWNERSHIP. BRP HAS NOW TOLD ME THAT THEY WILL NO LONGER REPAIR THIS VEHICLE WHICH NOW HAS ONLY 2600 MILES.
NHTSA complaint #10585386 — an unverified report by a vehicle owner.
at 950 milesMidwest City, OK
SEATS
DURING ENGINE OPERATION; THE VEHICLE SENDS EXTREMELY HOT AIR OUT OF THE SPACE BETWEEN THE FORWARD EDGES OF THE SEAT AND UPPER AND SIDE BODY PANELS, THE UPPER SIDE PANELS ARE VERY HOT TO TOUCH, AND THE UNDERSEAT AREA ACCUMULATES AN EXCESSIVE AMOUNT OF HOT AIR ALLOWING THE FUEL CAP FOUND UNDER THE SEAT TO BECOME HOT TO THE TOUCH. THE SEAT HEAT PROBLEMS MAKE RIDING AND CONTROLLING THE VEHICLE DIFFICULT BECAUSE OF THE DISCOMFORT FELT BY THE DRIVER AND PASSENGER. IF THE DRIVER IS NOT WEARING THICK, PROTECTIVE GARMENTS COVERING THEIR LEGS THERE IS A POSSIBILITY OF BURNS ABOUT THE UPPER LEGS OR LOWER TORSO. THIS ISSUE IS ESPECIALLY EVIDENT WHEN THE OAT IS ABOVE 80 DEG FARENHEIT.
NHTSA complaint #10583224 — an unverified report by a vehicle owner.
at 950 milesMidwest City, OK
STRUCTURE:BODY
DURING ENGINE OPERATION; THE VEHICLE SENDS EXTREMELY HOT AIR OUT OF THE SPACE BETWEEN THE FORWARD EDGES OF THE SEAT AND UPPER AND SIDE BODY PANELS, THE UPPER SIDE PANELS ARE VERY HOT TO TOUCH, AND THE UNDERSEAT AREA ACCUMULATES AN EXCESSIVE AMOUNT OF HOT AIR ALLOWING THE FUEL CAP FOUND UNDER THE SEAT TO BECOME HOT TO THE TOUCH. THE SEAT HEAT PROBLEMS MAKE RIDING AND CONTROLLING THE VEHICLE DIFFICULT BECAUSE OF THE DISCOMFORT FELT BY THE DRIVER AND PASSENGER. IF THE DRIVER IS NOT WEARING THICK, PROTECTIVE GARMENTS COVERING THEIR LEGS THERE IS A POSSIBILITY OF BURNS ABOUT THE UPPER LEGS OR LOWER TORSO. THIS ISSUE IS ESPECIALLY EVIDENT WHEN THE OAT IS ABOVE 80 DEG FARENHEIT.
NHTSA complaint #10583224 — an unverified report by a vehicle owner.
at 1,700 milesFleetwood, PA
FUEL/PROPULSION SYSTEM
WHEN STOPPING AT STOP SIGNS, TRAFFIC LIGHTS OR JUST STOPPING TO PARK THERE IS AN EXCESSIVE GAS SMELL COMING FROM THE VEHICLES EVAP CANISTER. THIS ALL STARTED WHEN THE OUTSIDE TEMPERATURES EXCEEDED 70 DEGREES. THIS SMELL OCCURS IF THE FUEL TANK IS FULL, HALF FULL OR NEARLY EMPTY. ON SUNDAY 4/13/14 WHEN COMING HOME FROM A LONG RIDE I DECIDED TO CHECK OVER SOME THINGS AND DISCOVERED THE GASOLINE IN THE FUEL TANK WAS BOILING! THE EXAUST PIPE ON THIS MACHINE RUNS VERY CLOSE TO THE FUEL TANK.
NHTSA complaint #10583184 — an unverified report by a vehicle owner.