75 of the
563 complaints about the 1997 Chevrolet Astro are about the
glass, mirrors and wipers — 13% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
80,260 miles.
B
75
Complaints
0
Crashes
1
Fires
1
Injuries
Exactly what failed
Power Window Devices AND Controls
2634.7%
Windshield Wiper/Washer
2128.0%
Motor
1216.0%
Windshield
56.7%
Glass, Side/Rear
34.0%
Defroster/Defogger/Hvac System
22.7%
Exterior
11.3%
Heater Core
11.3%
Fan/Motor
11.3%
Electrical Heating Element
11.3%
Windows, Mirrors & Wipers across every Chevrolet Astro year
CONCERNS REGARDING SAFETY RECALL NOTICES INVOLVING 1997 CHEVROLET ASTRO VAN.*MR THE CONSUMER RECEIVED THE FIRST RECALL NOTICE ON MARCH 1,2003, THEN CONSUMER HAD THE RECALL WORK PERFORMED ON APRIL 15,2003 AND THE CONSUMER HAS BEEN RECEIVING RECALL NOTICES FOR THE SAME PROBLEM EVER SINCE AND THE PROBLEM HAS BEEN RESOLVED.
NHTSA complaint #10117427 — an unverified report by a vehicle owner.
at 30,000 milesOlympia, WA
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE CONSUMER'S 1987 AND 1997 CHEVROLET ASTRO VANS HAD FAULTY ENGINE'S.***NO ANSWER REQUIRED***. *MR THE POWER WINDOWS FAILED, THE DRIVER'S SEAT CAME LOOSE, THE REAR DOOR HATCH BROKE AND THE TRANSMISSION FAILED DUE TO THE TORQUE CONVERTER SLIPPING AND VALVE BODY WEAR (90000 MILES).
NHTSA complaint #10117266 — an unverified report by a vehicle owner.
at 150,000 milesSacramento, CA
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH FRONT POWER WINDOWS MOTORS HAVE FAILED TO FUNCTION.
NHTSA complaint #10114738 — an unverified report by a vehicle owner.
BRAKE PROBLEMS ON 1997 CHEVROLET ASTRO VAN. *MR THE CONSUMER STATED THAT MORE BRAKE WORK WAS NEEDED. THE BRAKES HAD RUSTED AND NEEDED TO BE TURNED, THE A/C WAS NOT BLOWING COLD AND THERE WAS A HEATING CONCERN. *SC THE REAR AXLE SEALS AND DIFFERENTIAL GASKETS WERE LEAKING..
NHTSA complaint #10092588 — an unverified report by a vehicle owner.
at 79,000 milesGuntersville, AL
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHILE DRIVING IN A RAINSTORM THE VEHICLE WINDSHIELD WIPERS FAILED WITHOUT WARNING. THE CAUSE IS UNKNOWN. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.
NHTSA complaint #10064894 — an unverified report by a vehicle owner.
at 79,000 milesGuntersville, AL
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHILE DRIVING IN A RAINSTORM THE VEHICLE WINDSHIELD WIPERS FAIL WITHOUT WARNING. THE CAUSE WAS UNKNOWN.
NHTSA complaint #10064896 — an unverified report by a vehicle owner.
at 144,332 milesMadison, WI
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPER MOTOR FOUND DEFECTIVE.*MR THE WIPER MOTOR HAS BEEN REPLACED TWICE. THE CONSUMER BELIEVES THERE IS A DEFINITE PROBLEM WITH THE WIPER MOTORS. *PH
NHTSA complaint #10053301 — an unverified report by a vehicle owner.
at 92,000 milesPittsburg, CA
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW MOTORS STOPPED WORKING ON BOTH SIDES.
NHTSA complaint #10049750 — an unverified report by a vehicle owner.
at 94,000 milesDewitt, MI
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW MOTOR (PASSENGER SIDE) IS INOPERABLE. REPLACED POWER WINDOW MOTOR ON DRIVER SIDE 12/02. SECOND MOTOR TO FAIL IN SIX MONTH PERIOD.
NHTSA complaint #10025179 — an unverified report by a vehicle owner.
at 80,520 milesBoca Raton, FL
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ELECTRIC WINDOW CONTROLS ON MY 1997 CHEVROLET ASTRO VAN HAVE STARTED WORKING INTERMITTENTLY. STARTED HAPPENING RIGHT AFTER I HAD A DEALERSHIP REPAIR THE WINDSHIELD WIPER CONTROLS PURSUANT TO GM RECALL. MOSTLY OCCURS AFTER WINDOW IS DOWN, AND SWITCH WILL NOT OPERATE TO ROLL WINDOW UP. IF I WAIT A MINUTE, THE SWITCH WILL WORK, BUT WILL ONLY ROLL WINDOW UP AN INCH OR TWO AT A TIME BEFORE IT STOPS WORKING AGAIN. *NLM
NHTSA complaint #10023297 — an unverified report by a vehicle owner.
Clayton, OH
VISIBILITY:WINDSHIELD WIPER/WASHER
MY WIPERS ON MY 1997 ASTRO VAN STOP WORKING DURING USE WHICH IS OF COURSE IS VERY DANGEROUS. AFTER READING SOME OF THE OTHER PEOPLES PROBLEMS IT IS APPARENT THAT THIS IS A KNOWN PROBLEM WITH THIS VEHICLE.. WHY WONT GM DO ANYTHING ABOUT IT? DOES SOMEONE NEED TO DIE? *NLM
NHTSA complaint #10023134 — an unverified report by a vehicle owner.
Little Ferry, NJ
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE POWER WINDOWS FAILED TO ROLL UP OR DOWN, THE PROBLEM WAS REPAIRED 3 TIMES. *JB THE VEHICLE WAS UNDER WARRANTY AND REMAINED EXPERIENCING THE SAME PROBLEM(S) EVENTHOUGH FIXED BY DEALER. SCC
NHTSA complaint #10015052 — an unverified report by a vehicle owner.
Lapeer, MI
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
THE WINDSHIELD WIPERS ON MY CHEVY ASTRO VAN DOES NOT WORK EVERY SO OFTEN. I WILL BE DRIVING DOWN THE ROAD AND WANT TO USE THEM, AND THEY JUST DON'T WORK. TO GET THEM TO WORK, I HAVE TO PULL OFF THE SIDE OF THE ROAD, SHUT OFF MY VEHICLE AND TURN IT BACK ON. I COMPLAINED TO THE DEALERSHIP ABOUT THIS A COUPLE OF YEARS AGO AND THEY TOLD ME THAT UNLESS IT STOPS ALTOGETHER, THEY WOULD NOT BE ABLE TO LOCATE THE PROBLEM. WELL, NOW I HAVE 90,000 MILES ON THIS VAN AND IT'S A 5 1/2 YEAR OLD VEHICLE (1997). LAST WEEK 3/7/03, I RECEIVED A NOTICE OF THIS PROBLEM FROM CHEVY. CHEVY WILL FIX THIS PROBLEM IF THE VEHICLE HAS LESS THAN 70,000 MILES ON IT. THAT LEAVE ME OUT OF THE PICTURE. I DON'T THINK THAT IS RIGHT, CONSIDERING THAT I TRIED TO DO SOMETHING ABOUT IT YEARS AGO.
NHTSA complaint #10010338 — an unverified report by a vehicle owner.
at 80,000 milesWilton, CA
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPER STOPS IN VERTICAL POSITION WHEN IT WANTS TO, OCCASIONALLY DOES NOT STOP WHEN SWITCHED OFF, OPERATES AT REGULAR SPEED WHEN IN THE INTERMITTENT POSITIONS.
NHTSA complaint #10008445 — an unverified report by a vehicle owner.
Cary, NC
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPERS ON MY 1997 CHEVROLET ASTRO VAN WORK INTERMITTENTLY. SOMETIMES THEY QUIT WORKING, SOMETIMES THEY WORK CONSTANTLY WHILE ON THE INTERMITTENT SETTING. THIS CAN BE DANGEROUS IF THEY QUIT WORKING WHILE DRIVING IN INCLEMENT WEATHER.
NHTSA complaint #10008289 — an unverified report by a vehicle owner.
Victorville, CA
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOWS HAVE FAILED 3 TIMES. MR
NHTSA complaint #767878 — an unverified report by a vehicle owner.
Fayetteville, NC
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS WORK INTERMITTENTLY OR STOP DURING OPERATION. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK CONSUMER WAS AFRAID OF RUNNING INTO THE BACK OF THE VEHICLE OR CRASHING INTO THE GAURD RAIL. IT WAS RAINING HEAVILY WHEN THE WINDSHIELD WIPERS JUST STOPPED. CONSUMER COULD ONLY SEE THE TAIL LIGHTS OF THE OTHER VEHICLE.
NHTSA complaint #8015889 — an unverified report by a vehicle owner.
Willmar, MN
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE HAD A NUMBER OF PROBLEMS WITH THIS VEHICLE: BOTH THE LEFT AND RIGHT POWER WINDOR MOTORS; REPLACE THE KEY REMOTE, BOTH IDLER ARMS,FRONT BRAKE PAD AT 37,000 MILES, SERPENTIME BELT, POWER STEERING PUMP - REPLACED TWICE, HAD TO FIX OIL COOLER LINES TWICE, REPLACED DISTRIBUTOR/ROTOR; REPLACED LOWER GASKET DUE TO INTAKE MANIFOLD LEAK, AND FUEL PUMP MODUAL. ALL OF THIS WAS DONE BEFORE MY CAR HAD 57,000 MILES. THE DEALER HAS BEEN VERY FAIR AND REPAIRED AT LOW OR NOW COST. I HAVE HAD TWO TRIPS SHORTENED DUE TO BREAKDOWNS AND HAVE SPENT OVER $1,500 ON REPAIRS NOT COVERED UNDER WARRENTY OR BY THE DEALER. THIS IS IN ADDITION TO NORMAL MAINTENANCE (OIL AND FILTER,FOUR NEW TIRES,AND TRANSMISSION FLUID AND FILTER). I AM CONCERNED AS TO "WHAT IS NEXT" AND WHEN THE DEALER WHEN NO LONGER BE ABLE TO FIX THESE PROBLEMS AT LOW COST TO ME.
NHTSA complaint #763263 — an unverified report by a vehicle owner.
Niles, OH
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPERS MALFUNCTIONED.
NHTSA complaint #563500 — an unverified report by a vehicle owner.
Siliverdale, WA
VISIBILITY:WINDSHIELD WIPER/WASHER
WITHOUT WARNING WINDSHIELD WIPERS STOPPED WORKING WHILE DRIVING.*AK DEALER STATES ALTHOUGH HE HAS SEEN A NUMBER OF SIMILAR CASES, THERE IS NO RECALL OR FACTORY / DEALER ASSISTANCE AVAILABLE.
NHTSA complaint #8009392 — an unverified report by a vehicle owner.
Williamsville, NY
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
NO SUMMARY LISTED FOR ABOVE VEHICLE.
NHTSA complaint #758469 — an unverified report by a vehicle owner.
Hemitage, TN
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS INTERMITTENTLY BECOME INOPERABLE DUE A MALFUNCTION WITHIN WINDSHIELD WIPER MOTOR, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.
NHTSA complaint #8002789 — an unverified report by a vehicle owner.
Scottsville, KY
VISIBILITY:WINDSHIELD WIPER/WASHER
BOTH WINDSHIELD WIPERS FAIL TO OPERATE INTERMITTENTLY, RESULTING IN REDUCED VISIBILITY DURING INCLEMENT WEATHER. DEALERSHIP HAS YET TO EXAMINE VEHICLE FOR THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.
NHTSA complaint #899863 — an unverified report by a vehicle owner.
Scottsville, KY
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOWS IN DRIVER'S AND FRONT PASSENGER'S DOORS HAVE FAILED ON SEPARATE OCCASIONS. DEALERSHIP HAS MADE REPAIRS FOR BOTH INCIDENTS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.
NHTSA complaint #899864 — an unverified report by a vehicle owner.
Hemet, CA
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS COME ON INTERMITTENTLY. DEALERSHIP IS AWARE OF PROBLEM. *AK
NHTSA complaint #899619 — an unverified report by a vehicle owner.
Niles, OH
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPERS MALFUNCTIONED.
NHTSA complaint #563500 — an unverified report by a vehicle owner.
ST. Augustine, FL
VISIBILITY:WINDSHIELD WIPER/WASHER
COOLANT LINE RUBBED UP AGAINST THE ENGINE BLOCK AND WORE A HOLE IN IT. THE NEW LINE HAS BEEN REDESIGNED TO AVOID THE CONTACT. THE WINDSHIELD WIPERS INTERMITTENTLY STOPS AND HAS HAPPENED AT LEAST 15 TIMES. THE FUEL GAUGE STOPPED WORKING, READS FULL FOR 20 MINUTES THEN SLOWLY COMES DOWN, DEALER REPLACED THE TANK GAUGE
NHTSA complaint #751980 — an unverified report by a vehicle owner.
Chino Hills, CA
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS WORK ONLY INTERMITTENTLY IN WARM WEATHER.
NHTSA complaint #894549 — an unverified report by a vehicle owner.
West Covin, CA
VISIBILITY:WINDSHIELD
THE RIGHT SIDE WINDOW WHEN OPENED, CLOSES AT ABOUT AN INCH EVERY MINUTE. NLM
NHTSA complaint #561316 — an unverified report by a vehicle owner.
Granile BAY, CA
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS WORKED INTERMITTENTLY. CONSUMER HAS TAKEN VEHICLE TO DEALER'S REPAIR SHOP NUMEROUS TIMES FOR SAME PROBLEM. DEALER WAS UNABLE TO REMEDY PROBLEM.PLEASE PROVIDE FURTHER DETAILS.
NHTSA complaint #891852 — an unverified report by a vehicle owner.