2014 Chevrolet Captiva stability control problems

ELECTRONIC STABILITY CONTROL (ESC)

I HAVE BEEN COMPLAINING ABOUT SAFETY ISSUES WITH MY CAR FOR OVER A YEAR; SINCE 71K MILES. OVER THE PAST 30 DAYS, I HAVE TAKEN MY CAPTIVA IN FOR THE SAME ISSUES, CHIMES, AND DASHBOARD LIGHT UP DUE TO TRACTION CONTROL / STABILITRAK ISSUES. I'M TOLD THERE'S NOTHING WRONG WITH THE VEHICLE; YET, I'M OUT WITH MY GRANDDAUGHTERS AND THE DASHBOARD IS CONTINUOUSLY CHIMING AND SHOWING THE SAME ISSUES (STABILITRAK AND TRACTION CONTROL). I AM REQUESTING A REAL CHEVROLET TECHNICIAN TO LOOK AT MY VEHICLE. I'M SCHEDULED TO TAKE IT BACK THIS COMING WEEK. MILES ARE AROUND 80,654. I HAVE NOT HAD A PROBLEM WITH THIS CAR FOR FOUR YEARS AND NOW I'M NOT COMFORTABLE DRIVING IT. LAST WEEK THEY SAY A TECHNICIAN LOOKED AT IT, BUT THE DASHBOARD DIDN'T LIGHT UP. MY CAR HAS SAT AT THE DEALERSHIP FOR NINE DAYS OVER THE PAST TWO WEEKS AND THE ISSUE IS UNRESOLVED. I AM APPEALING TO GM / CHEVROLET FOR HELP. I LOVE MY SUV AND HOPE TO GET AT LEAST 100K MILES OUT OF HER. THANK YOU!

NHTSA complaint #11363653 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

I HAVE A 2014 C. CAPTIVA AT 79K MILES, ONE SUNDAY ON MY WAY TO CHURCH, DRIVING ON THE HIGHWAY, I HEARD A POP AND THE CAR SHIFTED RIGHT AND SLOWED DOWN, I GET TO CHURCH AND THE SERPENTINE BELT CAME OFF, PUMP WAS LEAKING OIL ELECTRICAL SYSTEM SHUT DOWN. OVER $1200 IN REPAIR COST. A FEW MONTHS LATER P0430 ERROR CODE - CATALYTIC CONVERTER REPLACED, NEW BRAKES FRONT AND BACK. CAR HAS NOT BEEN RIGHT SINCE. PAST 4 MONTHS TRACTION CONTROL ISSUES. IF I HOLD MY FOOT ON BRAKE AT STOP SIGN, ALARM GOES OFF DASHBOARD LIGHTS UP: TRACTION CONTROL, ENGINE LIGHT AND STABILITRAK. THREE DIFFERENT MECHANICS LOOKED AT MY VEHICLE TO NO AVAIL. I TOOK IT TO MY CHEVY DEALER AND YESTERDAY WAS ADVISED MY CAR IS FINE DRIVE IT FOR 150 MILES. I GO OUT THIS MORNING AT 5:00 AM AND WHILE AT TRAFFIC LIGHT, (1.5 MILES) ALL LIGHTS BACK ON. WHATEVER THE ISSUE, CHEVY NEEDS TO THOROUGHLY CHECK TO SEE WHAT'S CAUSING THE ISSUE, THE WEATHER IS CHANGING. I'M JUST OVER 80K MILES AND I BELIEVE MY CAR HAS BEEN THROUGH THE EXTREME AND HAS YET TO BE BROKEN IN. ALL THESE OCCURENCES HAPPEND WITHIN 12 MONTHS. I LOVE THIS CAR AND HOPEFULLY CHEVY CAN GET TO THE ROOT OF MY ISSUES AS THEY ARE DIRECTLY RELATED TO THE ENGINE. 79K MILES MY CAR WENT TO A CHEVY DEALER WITH COMPLAINTS OF ENGINE . 80,547 MILES BACK IN FOR ENGINE REPAIRS. DIAGNOSIS 15 LOSS OF COMMUNICATION CODES AND LOW BATTERY VOLTAGE.

NHTSA complaint #11360374 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

THE CAR WILL GO COMPLETELY DEAD WITH 0 POWER AND THE KEY WILL NOT COME OUT OF THE IGNITION. OPEN THE HOOD AND POUND ON A FUSE BOX AND IT WILL START. IT IS DONE THIS ONE IS STATIONARY AND WHEN YOU'RE PULLING ON TO THE HIGHWAY OR OUT OF YOUR DRIVEWAY AND IT WILL KILL ITSELF

NHTSA complaint #11353941 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

KEY IGNITION DOESN'T WORK HAVE HARD TIME TRYING GET CAR TO START. WHILE DRIVING ALL ELECTRICAL WILL GO OFF AND CAR WILL STOP THEN AFTER TRYING FEW TIMES WILL RESTART. HAD BATTERY REPLACED AND ENGINE CHECKED SAYS MAYBE SENSOR.

NHTSA complaint #11349853 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

FREQUENTLY CAR WILL NOT START EVEN WITH GOOD BATTERY AND CABLE CONNECTIONS. WHILE DRIVING CAR WILL LOSE POWER. THE 3 GAUGES(RPM, SPEEDOMETER, AND GAS) ALL STOP AND WORKING. THE CAR WILL STILL RUN BUT AT A MUCH LESS POWER. SOMETIMES THEY START WORKING BUT RPMS WILL RUN VERY HIGH AND SPEED IS GREATLY DECREASED. MESSAGE COMES ACROSS TO SERVICE STABILITRAK AND TRACTION CONTROL. WARNING LIGHTS COME ON SUCH AS ABS, TCS WARNING,STABILITRAK INDICATOR, AND PARKING BRAKE WARNING. DOORS LOCK AND UNLOCK REPEATEDLY. AT TIMES HAVE BEEN ABLE TO RESET BY UNHOOKING BATTERY CABLE AND RECONNECTING AND WAITING. NO PATTERN AS TO WHEN AND WHY IT HAPPENS. MAJOR SAFETY CONCERN. HAVE EVEN REPLACED UNDER-HOOD FUSE BOX. OH AND KEY GETS STUCK IN IGNITION. WHILE I WILL PUT A DATE, KNOW THAT THIS IS HAPPENED MULTIPLE TIMES OVER THE LAST YEAR. USUALLY TWO TIMES A WEEK SOMETIMES MORE

NHTSA complaint #11341267 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

I ABSOLUTELY LOVE MY CAR. I TAKE IT IN FOR REGULAR MAINTENANCE. IT HAS 71K MILES. WITHIN THE PAST (9) SERPENTINE BELT CAME COMPLETELY OFF, POWER STEERING PUMP HAD TO BE REPLACED, ENGINE COMPLETELY DIED ELECTRICAL SYSTEM NEEDED TO BE REPAIRED. CAR OUT OF COMMISSION FOR (3) WEEKS, HAD IT TOWED FROM SITE TO MY MECHANIC AND TOWED FROM THEIR TO BOWSER CHEVROLET.. NOW MY ENGINE LIGHT IS ON. SENSOR WAS REPLACED LAST WEEK, LIGHT WENT OUT; MY ENGINE LIGHT IS BACK ON. I WILL BE TAKING IT IN FOR REPAIRS. P0420 ISSUE. I'M HOPING IT FALLS WITHIN PA STATE SPECIFIED MAJOR EMISSION-CONTROL COMPONENTS ARE WARRANTED FOR THE FIRST 8 YEARS OR 80,000 MILES OF VEHICLE USE.

NHTSA complaint #11319000 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

I HAD DRIVEN IT ABOUT 12 MILES AND KILLED THE CAR MEANING I TURNED IT OFF AND IMMEDIATELY IT HAD NO POWER WHAT SO EVER. THEN SAT NOV 30,2019 I WAS DRIVING IT DOWN THE HIGHWAY AND THE SENSOR LIGHTS FOR THE PARKING BRAKE CAME ON AND IT CHIMED LETTING ME KNOW SOMETHING WAS WRONG AND THEN IT QUIT. SUN, DEC 1ST, 2019 I WAS DRIVING DOWN THE HIGHWAY IN OKC AND THE SAME ISSUE WITH THE PARKING BRAKE SENSOR LIGHT CAME ON SEVERAL TIMES THROUGH THE NIGHT. NEXT, I HAD TURNED DOWN A SIDE ROAD ABOUT TO DRIVE OVER A SPEED BUMP, WHEN THE CAR SLIPPED OUT OF 1ST GEAR ONLY ALLOWING THE MOTOR TO REV, AND IT JUST ROLLED WHILE THE INSIDE AND OUTSIDE LIGHTS BLINKED AND FLICKERED AND THE DOORS UNLOCKED THEMSELVES. ONCE I TOOK MY FOOT OFF OF THE GAS AND ALLOWED THE CAR TO ROLL A FEW MINUTES, IT ENGAGED BACK INTO DRIVE AND MY UBER RIDER ASKED ME WHAT WAS WRONG, AND I EXPLAINED, THAT IM HAVING ELECTRICAL ISSUES AND THIS IS NOT ONLY PUTTING ME AND MY WIFE IN DANGER, BUT ALL OF MY UBER PASSENGERS AS WELL. I WOULD LIKE TO GET SOME RESOLUTION ON THIS ISSUE AND GET IT FIXED, SO OUR LIVES AND EVERYONE AROUND US IS OUT OF DANGER.

NHTSA complaint #11283204 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

MY KEY CONTINUOUSLY ARE STUCK IN THE IGNITION WHEN TRYING TO EXIT. I HAVE HAD TO SIT IN MY CAR FOR AN HOUR. AFTER CONSTANT ATTEMPTS, I WAS FINALLY ABLE TO REMOVE THEM. HAVE TRIED WD -40, NOT CHANGES. ONCE MY SON HAD TO REMOVE THE FRONT PANEL AND UNSCREW PARTS IN ORDER TO REMOVE THE KEY. THE PROBLEM BEGAN LATE DECEMBER AND CONTINUES TO DATE. VEHICLE STATIONARY.

NHTSA complaint #11063462 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

HAPPENED ON FOUR OCCASIONS ALMOST CAUSING MAJOR ACCIDENTS THAT COULD HAVE RESULTED IN THE DEATH ON MY FAMILY. THREE OF WHICH WAS AFTER I TOOK TO THE DEALER TO GET IT FIXED, WHILE ON VACATION. FIRST EVENT HAPPENED ON JUNE 20,2015. I WAS DRIVING ON THE HIGHWAY AT 70MPH. MY CAR SUDDENLY LOST ENGINE POWER AND DROPPED TO 45MPH WITHIN SECONDS. THE STABILITRAC, TRACTION CONTROL AND ENGINE LIGHTS CAME ON. I COULD NOT GET MY CAR TO GO OVER 50 MPH ON INTERSTATE. WHEN I ARRIVED HOME I CALLED CHEVY CORPORATION AND MADE A REPORT. I DROPPED MY VEHICLE OFF AT MY LOCAL DEALER ON 6/22. THEY SAID IT WAS REPAIRED AND READY FOR PICK UP ON 6/24. THEY REPLACED THE PEDAL SYSTEM AND SAID THE ROAD TEST WAS GOOD AND MY VEHICLE WAS SAFE TO DRIVE. MY FAMILY AND I LEFT FOR VACATION IN THIS VEHICLE ON 6/27/15. WE DIDN'T THINK WE WOULD HAVE ANY RECURRING ISSUES. HALF WAY THROUGH OUR TRIP AT 80MPH ON THE HIGHWAY OUR CAR REDUCED ENGINE POWER AND DROPPED TO 45MPH WITHIN SECONDS. THE ONLY OPTION WAS TO PULL OFF ALONG HE HIGHWAY WITH OUR THREE CHILDREN IN THE VEHICLE. MY HUSBAND TURNED THE CAR OFF AND ON REPEATEDLY UNTIL THE LIGHTS FINALLY WENT OFF. WE TRAVELED A FEW MILES TO THE NEXT EXIT NOT ABLE TO DRIVE PAST 45MPH. THE THIRD AND FOURTH TIMES HAPPENED ON THE WAY HOME FROM VACATION ON 7/5/15. THE THIRD TIME THE VEHICLE DROPPED FROM 80MPH TO 40 MPH. THE FOURTH TIME WAS 75 MPH SBD MY HUSBAND PUT THE VEHICLE IN NEUTRAL SO IT WASN'T SUCH A DRASTIC CHANGE IN SPEED. BOTH OF THESE TIMES WE HAD TO PULL OFF THE HIGHWAY WITH OUR THREE CHILDREN ON HE VEHICLE. THIS VEHICLE IS UNSAFE TO DRIVE!!! I HAVE BEEN IN CONTACT WITH CHEVROLET CORP. I WILL CONTACT THEM AGAIN IN THE MORNING ABOUT THIS ISSUE.

NHTSA complaint #10732049 — an unverified report by a vehicle owner.

TRACTION CONTROL SYSTEM

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING IN SNOW AT 20 MPH, THE WHEEL WELL WAS CONSUMED WITH SNOW AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. IN ADDITION, THE TRACTION AND THE ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.... UPDATED 06-02-15 *BF UPDATED 10/11/2017

NHTSA complaint #10713756 — an unverified report by a vehicle owner.