2013 Chevrolet Cruze brake problems

SERVICE BRAKES

Hh

NHTSA complaint #11746413 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

I have a powerstop b992l brake shoe and hardware kit. The mfg date is 2023/12/04. The issue is that the drum adjusters are made in a way they do not turn freely, thereby the drums will not adjust. In the diagram pat b will not turn on part a. There are clear witness marks on the inside where the end fits on the ratchet pawl. I have the parts available for inspection as needed and can mail then as well as the box side with their information.

NHTSA complaint #11598242 — an unverified report by a vehicle owner.

SERVICE BRAKES

The cars first started telling me randomly that it needed service to the stabilitrak and the. Would disappear, the next component was the anti theft activated and after turning car off..next time I tried to turn on, it acted as if battery was dead and locked my key in ignition. Fixed itself a couple hours later. Next time it gave me issues all of these components started to come on at same time while also causing power steering to come on and go out in the middle of driving which could have caused a horrible wreck (didn’t thank god) and also started flickering lights inside and outside of car, and the radio turned on and off as well…the car now will not turn on and acts as if battery is dead unless I use cables and have someone jump start my car…it definitely seems to be shorting out like the wiring isn’t working the way it should…I have now taken it to auto one and they tested battery and altinater and said both were in great condition, so I researched and have seen that my car make and model years from 2011-2015 have a recall on the negative battery cable not being crimped right enough but my car specifically isn’t included because it is past its warranty…which I’m sorry is ridiculous in every way no matter any warranty this was a mistake made by the manufacturer and it should be corrected on every car that is included in the years they specifically stated themselves they failed to do correctly when made…my car behaving this way and putting me and my family in danger is nothing that is our fault but the manufacturers and it should 100% be covered…I’m currently waiting to have it looked at by mechanic to reconfirm what I already know, and will know shortly that it is indeed the negative battery cable..I need this covered and corrected by dealer near me

NHTSA complaint #11568925 — an unverified report by a vehicle owner.

SERVICE BRAKES

ABS system is failure. Stability, traction control. Catalytic converter failure, mileage reading failure.

NHTSA complaint #11542801 — an unverified report by a vehicle owner.

SERVICE BRAKES

When switching between drive and reverse, the brakes stop working/lock up. This mainly occurs when parking backward or backing out of parking spot. This has caused a very minor collision with a parked car and the need to use the E-brake on multiple occasions to stop from backing into cars. I have told the dealership about the issue when I first bought the car and they were either not able to reproduce or didn't test it. It has not been inspected that I know of. There was a recall for this exact problem but it is under different VIN numbers. There were no warning lamps or messages when this problem occurs.

NHTSA complaint #11479011 — an unverified report by a vehicle owner.

SERVICE BRAKES

The contact owns a 2013 Chevrolet Cruze. The contact stated that while at a complete stop with her foot depressed on the brake pedal, the vehicle would intermittently lurch forward without warning. The contact stated that the parking brake was activated to stop the vehicle from inadvertently moving forward. The vehicle was not taken to be serviced or diagnosed. The manufacturer had been notified of the failure and informed her that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 85,000.

NHTSA complaint #11439730 — an unverified report by a vehicle owner.

SERVICE BRAKES

Check-engine light comes on and stays; after repairs, it keeps flashing. "Traction control" message comes on and stays on. The air conditioning system keeps warning to be turned off, and heats up the car when not turned off. The care drives and dies while driving. The transmission is not consistent, takes much more time to accelerate. Breaks and fan replaced after a year of purchased and about 1,500 dollars have just been spent in repairs and the car still gives a check-engine light, shaking and about to die. Presently not in use. The safety issues for me and my family are high. I recently had to drive it with safety lights on and below 25 miles/hr to and from the mechanic. I have taken the car before two mechanics and it is still not resolved. The car is available for inspection upon your recall.

NHTSA complaint #11438153 — an unverified report by a vehicle owner.

SERVICE BRAKES

When in reverse on brakes do not engage properly-no braking action.. This same issue was addressed by a recall of 2012 models but GM has not issued a recall for 2013 models even though online research shows this is a common problem.

NHTSA complaint #11417613 — an unverified report by a vehicle owner.

SERVICE BRAKES

BRAKE PROBLEM CAN ALWAYS STOP THE CAR MAY REQUIRE INCREASED PEDAL EFFORT. THE PROBLEM COME ON GO. IF I HAVE AN EMERGENCY IT WILL NOT STOP. THERE IS A RECALL ON THIS.

NHTSA complaint #11328423 — an unverified report by a vehicle owner.

SERVICE BRAKES

WHILE DRIVING AND IN MOTION THE VEHICLE SHUTS OFF. AFTER SHUTTING OFF THE ABS MALFUNCTIONS AND THE STEERING MALFUNCTIONS. THIS HAS HAPPENED TWICE NOW, BOTH ON CITY STREETS. ONCE DISABLED THE VEHICLE WILL NOT RESTART ON IT'S OWN; IT DOESN'T EVEN TURN OVER. THE VEHICLE WILL, HOWEVER, RESTART IF JUMP STARTED. THE FIRST OCCURRENCE PRESENTED WITH A CHECK ENGINE LIGHT THAT CODED AS A FAULTY CAM SHAFT SENSOR. THIS WAS REPLACED AND THE CHECK ENGINE LIGHT WENT AWAY. THE SECOND OCCURRENCE PRESENTED WITH NO LIGHTS OR WARNINGS. BOTH THE BATTERY AND ALTERNATOR WERE TESTED AND ARE FUNCTIONING.

NHTSA complaint #11287025 — an unverified report by a vehicle owner.

SERVICE BRAKES

WHILE DRIVING THE CAR ON AN OFF RAMP THE DISPLAY PANEL SHOWED 3 WARNING LIGHT, ABS, TRACTION CONTROL, AND BRAKE. THE COMMUNICATION PANEL, WHERE THE SPEED AND ALL COMMUNICATIONS ABOUT THE CAR ARE GIVEN, THEN SAID REDUCED ENGINE POWER AND MY CAR SLOWED DOWN AND MY POWER STEERING STOPPED WORKING. THE PANEL THEN ALSO SAID SERVICE STABILITRAK AND SERVICE TRACTION CONTROL. IT HAS HAPPENED MORE THAN ONCE SINCE I BOUGHT THE VEHICLE AND THE DEALER REPLACED THE THE ECM A FEW YEARS AGO AND IT HASN'T FIXED THE ISSUE AS IT STILL OCCURS. THE MOST RECENT EVENT HAPPENED LAST WEEK.

NHTSA complaint #11176001 — an unverified report by a vehicle owner.

SERVICE BRAKES

THE VEHICLE WILL OCASSIONALLY NOT STOP WHEN PRESSURE IS APPLIED TO THE BRAKES. I HAVE NOTICED IT OCCURS MOST OFTEN WHEN THE VEHICLE IS IN REVERSE. THE BRAKE PEDAL ALSO GETS HARD. IT DOES NOT OCCUR ALL THE TIME.

NHTSA complaint #11132928 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 70 MPH, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE CONTACT PULLED OVER ONTO THE SHOULDER AND TURNED OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER (BUD CHEVROLET BUICK IN ST MARYS, OHIO, 419-954-0649) WHERE IT WAS DIAGNOSED THAT THE DRIVER ASSIST MODULES IN THE REAR OF THE VEHICLE WERE FAULTY AND CAUSED THE BLACKOUT ON THE INSTRUMENT PANEL. ON ANOTHER OCCASION, WHILE PULLING OUT OF A PARKING SPACE, THE BRAKE PEDAL WAS DEPRESSED AND FELT VERY STIFF. THE SAME DEALER DIAGNOSED THAT THE BRAKE VACUUM PUMP NEEDED REPLACEMENT. THE FAILURES WERE BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

NHTSA complaint #11102186 — an unverified report by a vehicle owner.

SERVICE BRAKES

I BOUGHT A 2013 CHEVY CRUZE A YEAR AGO. THE BRAKES FAIL WHEN CAR IS IN REVERSE AND THE BRAKE PEDAL GETS HARD. IT HAPPENS INTERMITTENTLY BUT I'VE TAKEN IT TO THE DEALERSHIP TWICE AND THEY COULDN'T FIND ANYTHING WRONG. I'M AFRAID FOR MY SON TO CONTINUE TO DRIVE THIS VEHICLE. THERE ARE NO RECALLS BUT AN INTERNET SEARCH SAYS THERE ARE MANY BRAKE PROBLEMS WITH ALL CRUZES. NOT HAPPY I MADE THIS PURCHASE AND WILL BE TRADING THIS IN IF THE NEXT SERVICE APPT DOESNT FIND ANYTHING WRONG.

NHTSA complaint #11101780 — an unverified report by a vehicle owner.

SERVICE BRAKES

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE REVERSING OUT OF THE DRIVEWAY, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. IN ORDER TO STOP THE VEHICLE, THE EMERGENCY BRAKE HAD TO BE APPLIED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (DAY'S CHEVROLET, 3693 COBB PARKWAY NW, ACWORTH, GA 30101, 678-269-6042) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,930.

NHTSA complaint #11099547 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

I AM WRITING ASKING FOR YOU TO LOOK INTO WHAT I CALL ENDANGERING TO MOTORIST IN OUR STATE, MORE SO OF A DANGER TO ME. I AM FORCED TO DRIVE W/ SOMETHING CONNECTED TO MY BODY, VEHICLE, OR ANYTHING THEY CAN POSSIBLY CONNECT TO A TOOL UTILIZED BY OUR LAW ENFORCEMENT AGENCIES. THE TOOL IS USED TO DO UNDERCOVER WORK/INVESTIGATIONS WHICH I WAS TOLD IT'S USED BY SPECIAL INVESTIGATIONS FOR THE POLICE DEPARTMENT. AS I AM DRIVING, I HAVE TO TELL THEM WHILE DRIVING NOT TO PUT THAT ON MY CAR, MOVE THAT OFF MY BRAKES (WHICH SOMETIMES MY VEHICLE WOULDN'T STOP I HAD TO PRESS DOWN ALL THE WAY TO THE FLOOR FOR IT TO STOP AND MY BRAKES AREN'T BAD, THEY EVEN HAVE SOMETHING SETUP TO WHEN I AM BREAKING, SLOWING DOWN AND ABOUT TO TURN THAT IT LOCKS UP MY BREAKS AND CAUSES THE CARE TO DO SOMETHING LIKE A JERK THING OR INSTANT STOP, THEY HAVE MOVED IT TO THE BACK OF MY CAR WHICH MOVES THE OPPOSITE WAY MY VEHICLE IS BEING STEERED AND IT SPINS OUT ONLY ON ONE TIRE). THEY HAVE CREATED AN ILLEGAL SETUP WHICH HAS DAMAGED MY VEHICLE THAT'S BEING REPAIRED TODAY. WHEN DRIVING THEY PLACE IT MY BRAKES WHICH SOMETIMES DON'T STOP, THEY HAVE OTHERS DRIVING AT THE SAME TIME AS I AM AND IT EFFECTS THE DRIVING OF OTHERS, THEY MOVE MY VEHICLE WHICH IS STEERED THE OPPOSITE DIRECTION I AM CONTROLLING IT, IT CAN CAUSE YOU TO CRASH, IT'S HUGE DISTRACTION. THE OTHER MOTORIST ON THE ROAD AS I AM HAVE TRIED HELPING SOME HAVE ADMITTED TO DRIVING W/ THIS CONNECTED TO THEM PURPOSELY AND ARE TO INTENTIONALLY CAUSE AN ACCIDENT, THEY SAID IT'S A "GAME". WITH THE HELP OF SOME FROM THE LITTLE ROCK POLICE DEPARTMENT, AND FBI THEY ARE GIVEN THE WHERE ABOUT OF CERTAIN INDIVIDUALS AND THEY ARE TO CAUSE AN ACCIDENT. THE SETUP ALONE CAN CAUSE YOU TO CRASH. I HAVE MOTORIST WHO SPOKE UP AND TRIED HELPING ME AS I AM ON THE HIGHWAY AND THOSE WHO ARE CONTROLLING IT, WHICH ARE INDIVIDUALS WHO WORK FOR OUR LOCAL LAW ENFORCEMENT.

NHTSA complaint #11057608 — an unverified report by a vehicle owner.

SERVICE BRAKES

ENGAGE BRAKES AND THEY GRAB THEN RELEASE PULSATES CANT SEEM TO STOP ON ROADS LAST 2 TIMES LITTLE SNOW IN MOTION SLOW JUST STARTED DOING THIS CAR ACTS LIKE ITS JUMPING UP AND DOWN WHEN TRYING TO BRAKE ALSO NOTED REAR BRAKE LITE IN DARK IS FLICKERING WHEN I APPLY THE BRAKE PEDAL WHEN SITTING

NHTSA complaint #11053607 — an unverified report by a vehicle owner.

SERVICE BRAKES

SINCE PURCHASING MY CAR IT HAS DONE STRANGE THINGS WITH WHAT I THOUGHT WAS THE BREAKS. WHEN STOPPING AT A LIGHT ETC.. THE CAR WILL JUMP FORWARD.. SOMETIMES ONLY ONCE AND OTHERS IT DOES IT OVER AND OVER UNTIL I ACCELERATE AGAIN. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED IT. DAVID MAUS IN SANDFORD FL. THE SERVICE TECH TOOK A RIDE WITH ME.. HE STATED THAT HE'S HEARD THIS FROM OTHER CHEVY CRUZE OWNERS AND IT'S JUST WHAT THESE CARS DO. IT DID DEMONSTRATE THE JUMPING, THRUSTING FORWARD WHILE THE SERVICE TECH WAS DRIVING. I WAS NOT HAPPY WITH THIS ANSWER BUT BELIEVED HE KNEW WHAT HE WAS TALKING ABOUT. YESTERDAY I GET IN MY CAR AND IT WILL HARDLY GO. THE SERVICE STABILTACK LIGHT WAS ON. THEN EVERY LIGHT ON THE DASH CAME ON. OBVIOUSLY I UNDERSTAND THINGS GO BAD ON CARS AS IT'S 4 YEARS OLD. BUT AFTER READING HUNDREDS OF THESE COMPLAINTS ONLINE I BELIEVE THIS IS A PROBLEM WITH THESE CARS THAT CAN BE DANGEROUS. AND IT'S UNBELIEVABLE TO ME THAT THERE IS NO RECALL AFTER ALL THE REPORTS AND COMPLAINTS. WHEN IT JUMPS HOPS THRUST FORWARD YOU NEVER KNOW IF IT'S GOING TO BE A LITTLE OR A LOT. THIS PROBLEM HAS BEEN ONGOING WITH NO HELP FROM THE CERTIFIED MECHANICS. I PUT THE DATE AS 2013 BECAUSE AS I SAID IT'S BEEN ON GOING AND NOW IT'S COMPLETELY BROKEN. WHICH COULD HAVE BEEN PREVENTED HAD THE MECHANICS HELPED ME IN 2013

NHTSA complaint #11003990 — an unverified report by a vehicle owner.

SERVICE BRAKES

OWNER DRIVES THE VEHICLE FOR 10 MILES OR GREATER AND AFTER PARKING FOR SEVERAL MINUTES THE VEHICLE HAS A BURNING SMELL INSIDE. IT REMAINS FOR DAYS AT A TIME EVEN IF THE VEHICLE HAS NOT BEEN DRIVEN. THIS HAS OCCURRED SINCE OWNERSHIP. SECOND PROBLEM; BRAKES LOCK UP AFTER THE CAR IS WASHED AND PARKED FOR A FEW MINUTES. REMEDY IS TO STEP ON THE ACCELERATOR WITH THE VEHICLE IN GEAR (DRIVE OR REVERSE) AND PREPARE TO BRAKE IMMEDIATELY. IT TOOK 1000 RPM'S TO GET THE BRAKES RELEASED THIS TIME. IT HAPPENS EACH TIME THE CAR IS WASHED IN A STATIONARY POSITION. MILEAGE IS 27,000.

NHTSA complaint #10903643 — an unverified report by a vehicle owner.

SERVICE BRAKES

BRAKE PEDAL BECOMES DIFFICULT OR IMPOSSIBLE TO COMPRESS RESULTING IN DIFFICULTY BRINGING THE VEHICLE TO A COMPLETE STOP. SEEMS TO OCCUR AT LOW SPEEDS. THERE HAVE BEEN 4-5 OCCURRENCES IN THE LAST 3-4 MONTHS. BRINGING VEHICLE TO DEALER FOR EVALUATION. CAR HAS 45000 MILES.

NHTSA complaint #10870900 — an unverified report by a vehicle owner.

SERVICE BRAKES

LATELY I'VE BEEN NOTICING THE TOUCH SCREEN RADIO TO FLICKER AND COMPLETELY LOSE POWER. I FIGURE IT WAS JUST A GLITCH WITH THE ALL THE TECHNOLOGY THAT THIS CAR HAS. WELL, THE SERVICE ANTITHEFT DETERRENT SYSTEM CONTINUES TO COME ON, BUT GOES AWAY. CAR IS FINE. LAST SATURDAY MY CAR WOULDN'T START UNTIL THE 3RD TRY. THE CAR COMPLETELY SHUT OFF, ABSOLUTELY NO POWER, KEY WOULDN'T COME OUT OF THE IGNITION. AFTER 15 MINUTES IT STARTED, THE RADIO FLICKER. ON MY WAY TO WORK, THE RADIO KEPT CUTTING OUT THEN AS I WAS SLOWING DOWN TO TURN, MY STEERING AND BRAKES GAVE OUT, NEARLY CAUSING A HUGE COLLISION! THIS SEEMS TO BE A VERY COMMON THING WITH THE 2013 CRUZE LT. CHEVY NEEDS TO DO SOMETHING! I DO NOT FEEL SAFE IN THIS CAR ANYMORE! NO ONE SEEMS TO KNOW THE PROBLEM? IT'S LIFE OR DEATH HERE, I TRAVEL A LOT FOR WORK AND GET ON BUSY HIGHWAYS. HOW MANY INJURIES OR DEATHS DO YOU NEED TO CORRECT THIS MAJOR PROBLEM?

NHTSA complaint #10870450 — an unverified report by a vehicle owner.

SERVICE BRAKES

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING AT A HIGH RATE OF SPEED, THE VEHICLE LOST POWER. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE HESITATED BEFORE ACCELERATING. IN ADDITION, WHILE THE VEHICLE WAS IDLING, THE ABS AND MULTIPLE WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS UNAVAILABLE.

NHTSA complaint #10822068 — an unverified report by a vehicle owner.

SERVICE BRAKES

WE BOUGHT THIS CAR BRAND NEW OFF THE LOT AND THE BRAKES HAVE SQUEALED SINCE WE BOUGHT THE VEHICLE FEB 2014. WE HAVE TAKEN IT IN SEVERAL TIMES AND THEY CAN'T FIND ANYTHING WRONG, THEY SAY IT'S THE TYPE OF BRAKES AND SOMETIMES THEY DO SQUEAL ESPECIALLY IF HUMID OR WET. NOW YESTERDAY SOMEONE SLAMMED ON THEIR BRAKES IN FRONT OF ME. LUCKILY I WAS FAR ENOUGH BACK (ABOUT 4 CAR LINKS) THAT I DIDN'T HIT THEM. WHEN I SLAMMED ON MY BRAKES, THE PEDAL WENT TO THE FLOOR AND NOTHING HAPPENED! I LET UP AND TRIED AGAIN AND GOT SOME BRAKE, BUT STILL NOT LIKE IT SHOULD. I COULD NOT GET THE PROBLEM TO DUPLICATE, WHEN I TRIED, THE BRAKES WORKED FINE. I WAS DRIVING ON DRY PAVEMENT ON A HIGHWAY AT 45 MPH, THERE WAS NO REASON FOR THIS TO HAPPEN. THE CAR HAS 19870 MILES ON IT. THIS ISSUE COULD HAVE KILLED ME AND LEFT 4 CHILDREN WITH NO MOTHER! I SEE TONS OF ISSUES FOR THIS FROM 2011-2014 CRUZE VEHICLES, WHEN IS CHEVY AND GM GOING TO DO SOMETHING ABOUT THIS INSTEAD OF HIDING UNDER A ROCK AND CALLING US ALL LIARS?! SOMEONE IS GOING TO BE KILLED!

NHTSA complaint #10788265 — an unverified report by a vehicle owner.

SERVICE BRAKES

WHEN I SPEED IN THE HIGHWAY I FEEL THAT THE BRAKES ARE SHAKING

NHTSA complaint #10774593 — an unverified report by a vehicle owner.