Owners have filed 147 complaints
about the 2024 Chevrolet Equinox EV with NHTSA between 2024 and 2026.
The largest single group is the windows, mirrors & wipers.
Across this model's run it ranks 3 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 58
Against the median year of the Chevrolet Equinox EV. 50 means typical for this
model; 100 means roughly double.
Severity — 4
0.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.
How 2024 compares with every other Chevrolet Equinox EV
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Emergency Braking
1745.9%
Adaptive Cruise Control
616.2%
Warnings
616.2%
Rearview System Braking
38.1%
Warnings
25.4%
Dashboard
12.7%
Automatic System Braking
12.7%
Blind Spot Detection
12.7%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2024 Chevrolet Equinox EV SUV AWD
9.9% risk
2024 Chevrolet Equinox EV SUV FWD
9.7% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jun 2024peak 43Jun 2026
NHTSA investigations into the 2024 Chevrolet Equinox EV
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
1
investigation is
still open.
EA26006Opened 21 Aug 2026Still openSERVICE BRAKES
Electronic Brake Module Component Failure
On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist due to alleged spindle fractures in the eBoost system. GM has stated that in the event of a spindle fracture, anti-lock brakes (ABS), stability control, and traction control remain functional until th...
Recalls on the 2024 Chevrolet Equinox EV
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
General Motors LLC (GM) is recalling certain 2024 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk: A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202551010,010 units in Canada
Other
Issue: On certain vehicles, a software problem could cause the pedestrian warning system not to work properly. Canadian regulations require electric vehicles to make sounds at certain levels when operating at low speeds. Safety Risk: A pedestrian warning system that doesn't work properly could create confusion and increase the risk of injury for other road users. Corrective Actions: General Motors will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the body control module software. Alternatively, you may schedule an appointment to have the update performed at a GM dealership.
Reports where the owner recorded a crash, a fire, an injury or a death.
Dunn, NCCrash
SERVICE BRAKES
I was in a parking lot and parking at an EV charger. As I attempted the brake, the vehicle did not respond, so I tried to pump the brake and still no response. It eventually made contact with the barrier in front of the charger. It caused some damage to the front end and several lights are lit up on the dash that aren't normally lit. This took place over the course of maybe 2-3 seconds, so minimal time to react to the brakes failing. The vehicle went over 3k miles earlier that day and leased back in Sept 24, so still fairly new. Have tried calling two Chevrolet service departments and there have been either scheduling issues or they say they do not have an EV tech. Contacted Chevrolet about where to take it to be checked out and they are supposed to get back to me.
NHTSA complaint #11629243 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Boonsboro, MD
SERVICE BRAKES
Driving at 50 mph car applies brakes for no reason
NHTSA complaint #11747131 — an unverified report by a vehicle owner.
Driving at 50 mph car applies brakes for no reason
NHTSA complaint #11747131 — an unverified report by a vehicle owner.
Union Bridge, MD
SERVICE BRAKES
We have occasional issues with the car coming to a very abrupt stop for no apparent reason. Typically this will happen when going through an intersection or pulling into our garage. Auto braking has been disabled in the system settings for quite some time, and in fact, each time we get in the car we see a warning that forward anti-collision braking is off. This has happened twice withing the past 4 days and we have concerns that if it continues to be a more frequent issue it will cause an accident. I recently spoke with another GM owner who told me they are experiencing the same issue so I thought I should log a complaint to hopefully help instigate a recall/fix.
NHTSA complaint #11727089 — an unverified report by a vehicle owner.
Union Bridge, MD
FORWARD COLLISION AVOIDANCE: WARNINGS
We have occasional issues with the car coming to a very abrupt stop for no apparent reason. Typically this will happen when going through an intersection or pulling into our garage. Auto braking has been disabled in the system settings for quite some time, and in fact, each time we get in the car we see a warning that forward anti-collision braking is off. This has happened twice withing the past 4 days and we have concerns that if it continues to be a more frequent issue it will cause an accident. I recently spoke with another GM owner who told me they are experiencing the same issue so I thought I should log a complaint to hopefully help instigate a recall/fix.
NHTSA complaint #11727089 — an unverified report by a vehicle owner.
Taylors, SC
UNKNOWN OR OTHER
Automatic emergency breaking engaged while driving through an intersection when there was no danger or incoming car or need for it. If the car behind us was not paying attention they could have rear ended us.
NHTSA complaint #11722528 — an unverified report by a vehicle owner.
Taylors, SC
SERVICE BRAKES
Automatic emergency breaking engaged while driving through an intersection when there was no danger or incoming car or need for it. If the car behind us was not paying attention they could have rear ended us.
NHTSA complaint #11722528 — an unverified report by a vehicle owner.
Automatic emergency breaking engaged while driving through an intersection when there was no danger or incoming car or need for it. If the car behind us was not paying attention they could have rear ended us.
NHTSA complaint #11722528 — an unverified report by a vehicle owner.
Marble Hill, MO
POWER TRAIN
I was driving South on interstate 55 near Arnold Missouri in adaptive cruise control mode at approximately 65 mph when the car braked suddenly and came to a complete stop on the interstate. Car would not go forward after stopping. Turned the car off and restarted and the car now would drive normally. Have not used ACC since and car has behaved normally. Took the car to dealership in Farmington, MO and they reported no error codes and no recalls. I had driven over 13,000 miles in the car without any incidents previously.
NHTSA complaint #11706698 — an unverified report by a vehicle owner.
Marble Hill, MO
SERVICE BRAKES
I was driving South on interstate 55 near Arnold Missouri in adaptive cruise control mode at approximately 65 mph when the car braked suddenly and came to a complete stop on the interstate. Car would not go forward after stopping. Turned the car off and restarted and the car now would drive normally. Have not used ACC since and car has behaved normally. Took the car to dealership in Farmington, MO and they reported no error codes and no recalls. I had driven over 13,000 miles in the car without any incidents previously.
NHTSA complaint #11706698 — an unverified report by a vehicle owner.
Marble Hill, MO
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was driving South on interstate 55 near Arnold Missouri in adaptive cruise control mode at approximately 65 mph when the car braked suddenly and came to a complete stop on the interstate. Car would not go forward after stopping. Turned the car off and restarted and the car now would drive normally. Have not used ACC since and car has behaved normally. Took the car to dealership in Farmington, MO and they reported no error codes and no recalls. I had driven over 13,000 miles in the car without any incidents previously.
NHTSA complaint #11706698 — an unverified report by a vehicle owner.
Los Angeles, CA
SERVICE BRAKES
The contact owns a 2024 Chevrolet Equinox. The contact stated that while driving and attempting to reverse, the brakes unexpectedly engaged. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V639000 (Forward Collision Avoidance). The vehicle was taken to an unknown dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA complaint #11701736 — an unverified report by a vehicle owner.
Los Angeles, CA
FORWARD COLLISION AVOIDANCE
The contact owns a 2024 Chevrolet Equinox. The contact stated that while driving and attempting to reverse, the brakes unexpectedly engaged. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V639000 (Forward Collision Avoidance). The vehicle was taken to an unknown dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA complaint #11701736 — an unverified report by a vehicle owner.
Thompsons Station, TN
SERVICE BRAKES
Backing out of a parking spot, no one around the car slams on the brakes and starts screeching! Scared the crap out of me and nearly gave me whiplash.
NHTSA complaint #11696741 — an unverified report by a vehicle owner.
My cars automatic braking system stops when there is no present need. It brakes with extreme force. It has happened multiple times to both myself and my husband while driving. The car stops and instantly I think I must have hit something that stopped the car. There isn't anything closer than 10 - 20 or feet away. this happens at a slow speed and is very startling. We took in in to the dealer yesterday and they told us they couldn't replicate it. It happened to my husband this morning again. I looked online to see if there are any complaints to which I saw that there have been numerous complaints. Some stating that this phantom braking has happened on the highways at speeds of 65-70 mph. The thought of that is so frightening. An accident with injuries or deaths could occur. Please look into this. Thank you
NHTSA complaint #11696826 — an unverified report by a vehicle owner.
While driving my 2024 Chevy Equinox EV in stop-and-go traffic, I experienced a sudden and violent application of the emergency braking system without warning or apparent cause. I was accelerating from a complete stop to approximately 5 MPH. The vehicle ahead of me was maintaining a distance of roughly 6 to 9 feet. Unlike previous instances where the vehicle has falsely detected an object and triggered a red warning light (without engaging the brakes), this time there was no alert or warning. The system immediately and forcefully applied the brakes, locking them completely. This abrupt action caused a near-whiplash effect and nearly resulted in a rear-end collision. I believe this may be a malfunction or overly sensitive calibration of the automatic emergency braking system. The lack of any visual or audible warning prior to brake engagement is especially concerning. I am reporting this incident to raise awareness of a potential safety issue that could endanger drivers and passengers. Additional Notes: • Road conditions were normal. • No obstacles or vehicles were detected in the immediate path. • The incident occurred during daylight hours in clear weather.
NHTSA complaint #11693563 — an unverified report by a vehicle owner.
Shoreview, MN
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
After Super Cruise disengages and applies the transition brake, the brake pressure sometimes doesn’t release. The vehicle remains partially or fully braked and won’t roll freely for up to 30 minutes while on a freeway or highway. We are able to move the car to the side of road when this happens but slowly. In one case we attempted to exit the freeway and the breaks got so hot they locked up in the middle of an intersection and the police department had to direct traffic around us. When this happens the warning lights are “rear cross traffic unavailable “ and “forward collision unavailable”. Dealers have inspected and opened up tac cases with manufacturer but they claim to not know issue.
NHTSA complaint #11691743 — an unverified report by a vehicle owner.
Shoreview, MN
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
After Super Cruise disengages and applies the transition brake, the brake pressure sometimes doesn’t release. The vehicle remains partially or fully braked and won’t roll freely for up to 30 minutes while on a freeway or highway. We are able to move the car to the side of road when this happens but slowly. In one case we attempted to exit the freeway and the breaks got so hot they locked up in the middle of an intersection and the police department had to direct traffic around us. When this happens the warning lights are “rear cross traffic unavailable “ and “forward collision unavailable”. Dealers have inspected and opened up tac cases with manufacturer but they claim to not know issue.
NHTSA complaint #11691743 — an unverified report by a vehicle owner.
Oregon, WI
UNKNOWN OR OTHER
We just bought the car and are realizing that by removing CarPlay from the EV versions (the ICE versions have it in the same hardware) hands free texting is very problematic. Group texts com through as individual texts, voice texting back to groups doesn’t work. This is a safety issue since it will cause people to go back to looking at their phone and the lack of CarPlay is simply a money grab that comes at the expense of safety.
NHTSA complaint #11688604 — an unverified report by a vehicle owner.
Sherwood, AR
VISIBILITY/WIPER
The dash allows for significant amount of glare that reflects in bright sunlight and impare visibility through the windshield.
NHTSA complaint #11688605 — an unverified report by a vehicle owner.
Indiana, PA
VISIBILITY/WIPER
The 2 problems that I am reporting are visibility issues. There are situations when it is very difficult to see out of this car. When bright sunshine comes through the windshield it reflects off of the dashboard making it almost impossible to see out. Pedestrians are very difficult to see and it's very dangerous to continue driving. The second problem is that the driver and passenger side windows are deeply tinted. I thought that this is illegal. At night the windows are so dark that you cannot see autos or pedestrians in intersections. I find that I have to roll down the windows so that I can safely see before proceeding through the intersection. I'm not sure what I'm going to do in the winter or a driving rainstorm. I have found that wearing polarized sunglasses helps with the windshield problem but only replacing the side windows will the tinted window problem be fixed.
NHTSA complaint #11688252 — an unverified report by a vehicle owner.
Mount Vernon, MO
SERVICE BRAKES
The vehicle will randomly brake on its own. I can be doing 70 on the interstate with no one around and it will disengage cruise and brake hard. It has nearly caused one accident when i had someone following me too closely.
NHTSA complaint #11687745 — an unverified report by a vehicle owner.
Austin, TX
FORWARD COLLISION AVOIDANCE: WARNINGS
What component or system failed or malfunctioned, and is it available for inspection upon request? The forward collision warning and rear collision warning systems malfunctioned, causing the vehicle to brake unexpectedly when there was no obstacle or threat. Yes, the vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The vehicle braked suddenly and forcefully without cause. This created a risk of being rear-ended in traffic, nearly caused an accident, and also risked injury to my dog who was inside the vehicle during one of the incidents. The sudden braking while backing out of my garage also poses a safety hazard. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has occurred multiple times but has not yet been formally reproduced or confirmed by a dealer or independent service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, the vehicle or component has not yet been inspected by the manufacturer, police, insurance representatives, or others. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or messages appeared prior to the braking events. The problem occurred suddenly without any prior indication.
NHTSA complaint #11687748 — an unverified report by a vehicle owner.
Vehicle engages the forward collision control system without an obstacle, locking the brakes and causing abrupt stops. This usually happens in heavy slow moving traffic conditions with sharp and short accelerations (merging and lane changing).
NHTSA complaint #11687557 — an unverified report by a vehicle owner.
The vehicle will randomly brake on its own. I can be doing 70 on the interstate with no one around and it will disengage cruise and brake hard. It has nearly caused one accident when i had someone following me too closely.
NHTSA complaint #11687745 — an unverified report by a vehicle owner.
