FaultScore

FaultScore report

1997 Chevrolet Explorer problems

Owners have filed 11 complaints about the 1997 Chevrolet Explorer with NHTSA between 1999 and 2003. The largest single group is the lights.

Not graded

Too few complaints, or too short a model run, to compare fairly.

How this is worked out

The numbers

11

Complaints

1

Crashes reported

0

Fires reported

0

Injuries reported

How 1997 compares with every other Chevrolet Explorer

Click any bar to open that year's report.

95 96 97 98 99 00 02
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1997 Chevrolet Explorer

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Lights 3 27.3%
Acceleration & Cruise Control 2 18.2%

1 crashes, 0 fires

Transmission & Drivetrain 2 18.2%
Engine & Cooling 2 18.2%
Tires 1 9.1%
Steering 1 9.1%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jul 1999 peak 2 May 2003

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Burlington, MA Crash

VEHICLE SPEED CONTROL

VEHICLE SUDDEN ACCELERATED OUT OF CONTROL, RESULTING IN CONSUMER'S VEHICLE HITTING ANOTHER VEHICLE.

NHTSA complaint #10003831 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Philadelphia, PA

ENGINE AND ENGINE COOLING:ENGINE

WHILE DRIVING AT 20MPH ENGINE SHUTDOWN, FORCING VEHICLE TO PULL OFF THE ROAD. CRANKSHAFT BROKE INSIDE ENGINE. DEALER NOTIFIED NOTHING THEY COULD DO. PLEASE PROVIDE FURTHER INFORMATION.

NHTSA complaint #10021842 — an unverified report by a vehicle owner.

Burlington, MA Crash

VEHICLE SPEED CONTROL

VEHICLE SUDDEN ACCELERATED OUT OF CONTROL, RESULTING IN CONSUMER'S VEHICLE HITTING ANOTHER VEHICLE.

NHTSA complaint #10003831 — an unverified report by a vehicle owner.

Norwell, MA

POWER TRAIN:AUTOMATIC TRANSMISSION

CONSUMER HAD TO REPLACE TRANSMISSION ON 5 DIFFERENT OCCASIONS. DEALER HAS BEEN NOTIFIED; HOWEVER UNABLE TO SOLVE PROBLEM.

NHTSA complaint #8015159 — an unverified report by a vehicle owner.

Newlondon, CT

INTERIOR LIGHTING

COURTESY LAMP IN VEHICLE STAYS ON, AND IS UNABLE TO TURN IT OFF.

NHTSA complaint #8009544 — an unverified report by a vehicle owner.

Tampa, FL

EXTERIOR LIGHTING:TAIL LIGHTS

MY WIFE AND I WERE DRIVING ON I 75 IN FLORIDA GOING ABOUT 60MPH ON EASTER SUNDAY 2000(1997 FORD EXPLORER XLT). WITHOUT ANY WARNING THE BACK PASSENGER SIDE TIRE BLEW OUT. THE CAR PULLED SUDDENLY TO THE RIGHT, I MANAGED TO GAIN CONTROL OF THE VEHICAL AND STOP IT IN THE MIDDLE OF THE ROAD. THE TIRE DID $2800($500 DEDUCTABLE) IN DAMAGE TO THE VEHICAL. THE TRED PEELED OFF OF THE TIRE AND BENT THE REAR FENDER UNDER THE CAR. IT ALSO BROKE THE REAR TAIL LIGHT AND SCRATCHED THE PAINT. A CLAIM WAS FILED WITH NATIONWIDE INS. AND WITH FORD MOTOR CREDIT.( DOT NUMBER: TIRE SIZE: 235/75 )

NHTSA complaint #726889 — an unverified report by a vehicle owner.

Tampa, FL

TIRES:TREAD/BELT

MY WIFE AND I WERE DRIVING ON I 75 IN FLORIDA GOING ABOUT 60MPH ON EASTER SUNDAY 2000(1997 FORD EXPLORER XLT). WITHOUT ANY WARNING THE BACK PASSENGER SIDE TIRE BLEW OUT. THE CAR PULLED SUDDENLY TO THE RIGHT, I MANAGED TO GAIN CONTROL OF THE VEHICAL AND STOP IT IN THE MIDDLE OF THE ROAD. THE TIRE DID $2800($500 DEDUCTABLE) IN DAMAGE TO THE VEHICAL. THE TRED PEELED OFF OF THE TIRE AND BENT THE REAR FENDER UNDER THE CAR. IT ALSO BROKE THE REAR TAIL LIGHT AND SCRATCHED THE PAINT. A CLAIM WAS FILED WITH NATIONWIDE INS. AND WITH FORD MOTOR CREDIT.( DOT NUMBER: TIRE SIZE: 235/75 )

NHTSA complaint #726889 — an unverified report by a vehicle owner.

Idaho Falls, ID

STEERING:HYDRAULIC POWER ASSIST SYSTEM

WHEN TURNING THE STEERING FEELS LIKE IT CAME LOOSE AND THE WHEEL TURNS FREE. THIS HAPPENS FOR A SPLIT SECOND THEN THE POWER STEERING TAKES HOLD AGAIN.

NHTSA complaint #723703 — an unverified report by a vehicle owner.

Lexington, KY

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

WHILE DRIVING ACCELERATOR PEDAL ANCHOR SEPARATED FROM FIREWALL, CAUSING THE VEHICLE TO IDLE AND NOT ACCELERATE. DEALER HAS BEEN NOTIFIED.

NHTSA complaint #859996 — an unverified report by a vehicle owner.

Santa Paul, CA

POWER TRAIN:CLUTCH ASSEMBLY

CLUTCH SLAVE CYLINDER BECAME NOISY. YH

NHTSA complaint #607401 — an unverified report by a vehicle owner.

Santa Moni, CA

EXTERIOR LIGHTING:TURN SIGNAL

TEMPREATURE AND DIRECTIONAL GUAGE FAILED. YH

NHTSA complaint #608728 — an unverified report by a vehicle owner.

Santa Moni, CA

ENGINE AND ENGINE COOLING

TEMPREATURE AND DIRECTIONAL GUAGE FAILED. YH

NHTSA complaint #608728 — an unverified report by a vehicle owner.