2010 Chevrolet HHR steering problems

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The contact owns a 2010 Chevrolet HHR. The contact stated while driving at an undisclosed speed, the vehicle lost power steering functionality. The power steering warning light was illuminated. In addition, the contact stated that after restarting the vehicle, the vehicle temporarily returned to normal functionality however, the failure reoccurred. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 14V153000 (Steering); however, the VIN was not included. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.

NHTSA complaint #11618141 — an unverified report by a vehicle owner.

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Although this vehicle is a 2010 HHR, it has less than 23000 miles on it, has been garaged kept and maintained impeccably. The warning light blinks at random and then the power steering fails. It does not matter the speed of the vehicle and happens at random. Once turned off and restarted, the power steering works for approx 5 minutes and then fails again. There was a recall on 2009-2010 HHRs for sudden loss of power steering issued in 3/2014, recall # 14V153000. This recall is not VIN# specific. However, when I contact the dealer for repair of this vehicle, I am told that the recall does not pertain to my VIN#, so its not covered. NHTSA has more than 135 complaints about HHRs since 10/2019 with more than half of them being steering issues. This clearly is a wider recall issue than originally thought. My vehicle is inoperable due to this safety issue. I filed a complaint with GM. They told me it was not their issue and I could pay to have it diagnosed and fixed at a dealership. This is a GM issue due to the amount of complaints about this exact problem from other owners. I am hoping GM is made aware of the widespread issues and does the right thing, issuing another recall for all 2009-2010 HHRs regardless of VIN#.

NHTSA complaint #11618144 — an unverified report by a vehicle owner.

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The contact owns a 2010 Chevrolet HHR. The contact stated that after starting the vehicle, the power steering message was displayed on the instrument panel and while her daughter was driving the vehicle. The contact's daughter restarted the vehicle; however, the failure returned while driving at a low rate of speed. Upon investigation, the contact discovered NHTSA Campaign Number: 14V153000 (Steering) which she linked to the failure. The vehicle was taken to a dealer where she was informed that the vehicle was not under recall. The manufacturer was also notified, and the contact was given a case number. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

NHTSA complaint #11537345 — an unverified report by a vehicle owner.

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Power steering goes out while driving

NHTSA complaint #11530003 — an unverified report by a vehicle owner.

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Owner of 2010 Chevrolet HHR. While driving approximately 35 MPH and other various speeds, the vehicle intermittently lost power steering functionality. The power steering assist warning light was illuminated. The vehicle was parked and turned off, then restarted. The warning light was no longer showing and power steering was restored. After driving for approximately 60 seconds there was again a loss of power steering functionality and the warring light illuminated. The contact researched online and related the failure to NHTSA Campaign Number: 14V153000 (Steering) however, the VIN was not included.

NHTSA complaint #11514503 — an unverified report by a vehicle owner.

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The power steering failed, it is available for inspection. My safety and the safety of my two very young children were put at risk. Suddenly as I crossed the rail road tracks and attempted to turn right onto another street, the power steering went out of my vehicle. I narrowly avoided a collision with another vehicle stopped at the stop sign on the street I signaled to turn down. It hasn't been inspected by anyone yet. The power steering light came on right as it failed and I had no assisted power steering, manual only.

NHTSA complaint #11509647 — an unverified report by a vehicle owner.

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My vehicle is the 2010 HHR with electric assist steering. As with thousands of other Chevrolet HHRs, my power steering abruptly stopped working. It is the EPS system that is notorious for stopping abruptly and was and is the subject of a recall. However, GM refuses to repair mine like they have over a hundred thousand others with the same exact issue. They state that my vehicle, though exactly the same as thousands and thousands of others subject to the recall, is not included in the recall. . . How can this be? Same exact issue. . .

NHTSA complaint #11502844 — an unverified report by a vehicle owner.

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The contact owns a 2010 Chevrolet HHR. The contact stated while driving approximately 30 MPH and other various speeds, the vehicle intermittently lost power steering functionality. The contact stated that the power steering assist warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 14V153000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 160,000.

NHTSA complaint #11481052 — an unverified report by a vehicle owner.

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I have replaced the lower control arms four times within the last 3 years that part is defective there are supposed to last 10 years. It affects your steering when breaking. This part needs to be recalled immediately. The last time I replaced the lower control arms was April 16th 2021.

NHTSA complaint #11480381 — an unverified report by a vehicle owner.

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The contact owns a 2010 Chevrolet HHR. The contact stated that while driving at an undisclosed speed, the power steering assist failed to operate as needed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 47,000. The VIN was unavailable. The contact stated that the dealer had a long waiting list, so the vehicle taken to an auto repair shop and repaired there.

NHTSA complaint #11468388 — an unverified report by a vehicle owner.

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The contact owns a 2010 Chevrolet HHR. The contact stated while reversing into her friend's driveway, the steering wheel lost power steering inadvertently. The power steering warning light illuminated. The contact forcefully steered the steering wheel and pulled to the side of the curb in front of her friend's residence. The contact stated that as she turned off and restarted the vehicle, the steering wheel regained power steering; however, the failure reoccurred while driving and making turns. The vehicle was taken to an independent mechanic where it was diagnosed that no issues were found; however, the failure persisted. The vehicle was towed to the same independent mechanic where it was diagnosed that the power steering sensors had failed. The independent mechanic informed the contact that the failure was related to NHTSA Campaign Number: 14V153000. The power steering sensors and the battery were replaced. The vehicle was repaired. The dealer and the manufacturer were notified of the failure and informed the contact that her VIN was not included in the recall. The failure mileage was approximately 155,000.

NHTSA complaint #11453684 — an unverified report by a vehicle owner.

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The contact owns a 2010 Chevrolet HHR. The contact stated that while driving at 65 MPH, the power steering warning light illuminated the instrument panel. The contact also stated that excessive force was needed to steer the vehicle as he proceeded to drive home. The dealer was notified about the failure and informed him that his vehicle was not included NHTSA Campaign Number: 14V153000 (Steering). The contact was instructed to no longer drive the vehicle and to take the vehicle to the dealer for diagnostic testing. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 89,000.

NHTSA complaint #11446297 — an unverified report by a vehicle owner.

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My power steering is going out randomly making it unsafe to drive, I see there's a recall for 2010 chevy hhr power steering which is exactly what's happening with my vehicle. When I turn it off and turn it back on it will work for a minute then click and go back out, yet when my vin was ran the recall doesn't show up for my car even though the recall states 2010 chevy hhr.. mine clearly has the same issue as the other recall yet you guys haven't put it on my vin so it can be fixed properly.

NHTSA complaint #11445227 — an unverified report by a vehicle owner.

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While driving, my power steering fluid light indicator came on making it really hard to turn. After parking and turning the car on the steering wheel went back to normal. I had my mechanic to check my steering fluid and I did not need any added. This has happened 3 times while driving my car and I refuse to drive my car. Is there a recall on this the power steering?

NHTSA complaint #11427728 — an unverified report by a vehicle owner.

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RECENTLY, WITHOUT WARNING, I LOOSE THE POWER STEERING AND THE SIGN "POWER STEERING " COMES ON. IT BECOMES VERY DIFFICULT TO MAKE A TURN. WHEN I STOP THE CAR AND RESTART IT, THE STEERING IS BACK TO NORMAL BUT AFTER A FEW SECONDS IT GOES OUT AGAIN. THAT HAS BEEN HAPPENING FOR THE LAST 1 OR 2 WEEKS. I CALLED THE DEALER YESTERDAY AND TOLD THEM ABOUT IT AND ASKED IF THERE WAS A RECALL, THEY SAID THAT MY VIN NUMBER WAS NOT AFFECTED BY IT. I KNOW FROM RESEARCH THAT QUITE A FEW CARS HAD THE SAME PROBLEM AND THAT THERE WAS A RECALL. HOW DO THEY KNOW THAT MY VIN NUMBER IS NOT AFFECTED BY IT. CAN YOU PLEASE INVESTIGATE IT? THANK YOU!

NHTSA complaint #11340604 — an unverified report by a vehicle owner.

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OUR CHEVY HHR 2010 HAS BEEN DYING AND STALLING OUT ON US WHILE WE ARE DRIVING IT, THE ONLY TIME IT HAD POWER GOING TO IT WAS WHEN IT WAS BEING JUMPED. EVEN THEN SOON AS THE CABLES WERE UNHOOKED IT WOULD JERK THEN DIE RIGHT AWAY. IT SEEMED AS IF MOST OF THE LIGHTS INSIDE AND OUTSIDED OF THE TRUCK ONLY WOULD FLASH WHILE JUMPING IT, THEN NOTHING. IT WAS ALSO VERY DIFFICULT TO TURN THE STEERING WHEEL, AND EVERYTHING BASICALLY SEEMS LIKE IT'S MALFUNCTIONING. THIS HAS BEEN ON AND OFF FOR A FEW WEEKS NOW BUT I DON'T KNOW HOW TO FIX IT, NOR CAN I EVEN START IT AT THIS POINT,BUT I DEFINITELY DON'T FEEL SAFE DRIVING IT THE WAY IT IS RIGHT NOW BEING THAT IT POWERS COMPLETELY OFF WHENEVER IT WANTS TO. IT WAS IN MOTION A FEW TIMES ON CITY STREETS, AND IN MOTION TURNING WHEN IT DIED FOR THIS LAST TIME. ITS NOW PARKED ON A STREET UNABLE TO DRIVE IT.

NHTSA complaint #11326059 — an unverified report by a vehicle owner.

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VEHICLE INTERMITTENTLY LOSES POWER STEERING AT VARIOUS SPEEDS, FROM LOW TO HIGHWAY SPEEDS. MAKING THE VEHICLE VERY HARD TO STEER ESPECIALLY IN TURNS AND CORNERS, AND EXTREMELY DANGEROUS. THERE IS AN EXISTING RECALL (14V15300) FOR THIS EXACT ISSUE, BUT WHEN CALLING THE GM DEALERSHIP AND THE GM CUSTOMER SERVICE LINE I WAS TOLD THAT MY VEHICLES VIN WAS NOT AFFECTED BY THE RECALL. HOW, IF I AM HAVING THE EXACT SAME PROBLEM, IS IT NOT CONSIDERED A 'SAFETY ISSUE' FOR ME? BUT THEY WERE MORE THAN HAPPY TO SCHEDULE ME AN APPOINTMENT TO FIX THE 'KNOWN ISSUE', AT MY EXPENSE OF COURSE. MY VEHICLE ONLY HAS 61,000 MILES, SO THIS IS NOT A NORMAL 'WEAR AND TEAR' ISSUE. ESPECIALLY WHEN I FIND AN ARTICLE BY RUETERS IN WHICH THE VICE PRESIDENT OF GM'S GLOBAL VEHICLE SAFETY SAYS 'WITH THESE SAFETY RECALLS AND LIFETIME WARRANTIES, WE ARE GOING AFTER EVERY CAR THAT MIGHT HAVE THIS PROBLEM, AND WE ARE GOING TO MAKE IT RIGHT," SAID JEFF BOYER, VICE PRESIDENT OF GM GLOBAL VEHICLE SAFETY. "WE HAVE RECALLED SOME OF THESE VEHICLES BEFORE FOR THE SAME ISSUE AND OFFERED EXTENDED WARRANTIES ON OTHERS, BUT WE DID NOT DO ENOUGH." VERY FRUSTRATING THAT A VIN IS WHAT DETERMINES MINE AND MY FAMILY'S SAFETY! GM NEEDS TO STAND BEHIND ALL THEIR VEHICLES WITH THIS PROBLEM, NOT JUST A SELECT GROUP...

NHTSA complaint #11297109 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CHAMPION CHEVROLET (LOCATED AT 800 KIETZKE LN, RENO, NV 89502, 775-636-9328) AND WAS INFORMED THAT THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #11270233 — an unverified report by a vehicle owner.

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2010 CHEVY HHR LT WITH 76,500 MILES. SUDDEN LOSS OF POWER STEERING WHILE DRIVING. UPON DOING RESEARCH THIS IS A WELL KNOWN PROBLEM BY GM AND THEY REFUSE TO WARRANTY THE DEFECT OR PERFORM A RECALL. UNSAFE TO DRIVE WHEN POWER STEERING SUDDENLY QUITS ON HIGHWAY. WAS DRIVING APPROX. 60 MILES PER HOUR ON THE HIGHWAY WHEN LIGHT CAME ON DASH AND LOST POWER STEERING. STEERING TO A LOT OF EFFORT.

NHTSA complaint #11269578 — an unverified report by a vehicle owner.

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WHILE DRIVING MY 2010 CHEVY HHR, I HAD JUST EXITED THE HIGHWAY AND WAS ENTERING THE SPEEDWAY FUEL STATION, MY STEERING JUST SEEMED TO LOCKUP ON ME AND A DASH ALERT FLASHED "SERVICE ESC" THEN I SUDDENLY LOST ALL POWER! IN ORDER TO AVOID ANY MAJOR TRAGEDY LIKE COLLIDING WITH A GAS PUMP OR ANOTHER VEHICLE, I WAS ABLE TO RUN IT INTO THE CURB I FELT LIKE MY ARMS WERE NEARLY RIPPED FROM THE SOCKETS. AFTER HAVING IT TOWED TO MY HOME AND THE FOLLOWING DAY TOWED TO A MECHANIC. DISCOVERED THAT THE EXPERIENCE WAS NOT EXCLUSIVELY MINE, APPARENTLY SOME 444 OTHERS HAD AS WELL. I CHECKED FOR RECALL NOTICES WAS TOLD THAT THE RECALLS WERE CLOSED AND REPAIRS WERE DONE. I WOULD LIKE TO KNOW BY WHOM, WHEN AND WHERE EXACTLY! IT OBVIOUSLY WAS NOT DONE PERMANENTLY NOR SATISFACTORILY AS I'M VERY SORE NOW, BUT COULD HAVE BEEN KILLED!

NHTSA complaint #11241211 — an unverified report by a vehicle owner.

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ELECTRIC POWER STEERING QUITS WORKING AT TIMES MAKING STEERING DIFFICULT. WHEN THIS HAPPENS A CHIME SOUNDS AND A MESSAGE APPEARS ON THE INSTRUMENT PANEL. THERE HAVE BEEN RECALLS ON OTHER MODELS AND MAYBE EVEN THIS MODEL BUT FOR SOME REASON IT DOES NOT REGISTER FOR MY VIN . I HAVE NOT BEEN INVOLVED IN A ACCIDENT.

NHTSA complaint #11205539 — an unverified report by a vehicle owner.

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THE IGNITION IS LOCKING KEY IN. ALSO THIS IS CAUSING MY BATTERY TO DIE .

NHTSA complaint #11183649 — an unverified report by a vehicle owner.

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"ELECTRIC POWER STEERING ASSIST". MY VIN NUMBER IS NOT UNDER WARRANTY FOR THE SERVICE RECALL NUMBER 11415 ELECTRIC POWER STEERING ASSIST.THAT SHOULD BE SERVICED UNDER SAFETY RECALL 10023 PRIOR TO MAY 31,2010. I OWN A 2010 CHEVY HHR (NON-TURBO) AND THE POWER STEERING ASSIST HAS FAILED.

NHTSA complaint #11150260 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS ABLE TO BE STEERED. THE VEHICLE WAS TAKEN TO SHERMAN CHEVROLET CADILLAC (600 E LAMBERTH RD, SHERMAN, TX 75090, (903) 209-2353) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 156,000.

NHTSA complaint #11133518 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 10 MPH, THE POWER STEERING ABILITY SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF. AFTER FIVE MINUTES, THE VEHICLE RESTARTED NORMALLY AND THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO RYDELL CHEVROLET (18600 DEVONSHIRE STREET, NORTHRIDGE, CA 91324) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MOTOR FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,208. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #11118808 — an unverified report by a vehicle owner.

STEERING:ELECTRIC POWER ASSIST SYSTEM

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 35 MPH, THE ELECTRIC POWER STEERING FAILED. ONCE THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE POWER STEERING RETURNED TO NORMAL. THE FAILURE RECURRED. THE DEALER (MICHAEL CHEVROLET, 5735 N BLACKSTONE AVE, FRESNO, CA 93710, (559) 431-6001) STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 90,000.

NHTSA complaint #11118033 — an unverified report by a vehicle owner.

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KEY LOCKS IN THE IGNITION IN THE ON POSITION AND CAR CUTS OFF WHILE DRIVING

NHTSA complaint #11114344 — an unverified report by a vehicle owner.

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APPROXIMATELY TWO MINUTES AFTER LEAVING A CITY PARKING LOT DURING THE PROCESS OF MAKING A LEFT TURN ON A BUSY FOUR LANE ROAD A CHIME WAS HEARD AND THE DISPLAY READ POWER STEERING. AT THIS POINT THE POWER ASSIST WAS LOST AND THE CORNERING STEER EFFORT WAS VERY STRONG. I REDUCED SPEED CAUSING TRAFFIC DIFFICULTIES BUT WAS ABLE TO STEER BACK INTO THE LANE. DROVE SLOWLY DOWN STREET. PULLED OVER AND SHUT OF CAR. RESTARTED CAR AND POWER ASSIST RETURNED AND ALARM WAS CLEARED. CAR HAS 72,900 MILES ON IT. IT IS MY WIFE'S VEHICLE AND AS SHE WAS A PASSENGER DURING THIS INCIDENT SHE WILL NOT OPERATE IT NOW. HAVE DRIVEN IT FOR A WEEK WITH NO RE-OCCURRENCE. IF UNPREPARED THIS FAILURE COULD HAVE SERIOUS CONSEQUENCES.

NHTSA complaint #11112990 — an unverified report by a vehicle owner.

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CAR LOST POWER STEERING & STEERING SYSTEM LIGHT CAME ON . OUR MECHANIC ADVISED 'GO TO CHEVROLET, IT'S A RECALL BUT THEY REFUSED TO FIX FREE & CHARGED $268.17 FOR FIX . CLAIMED IT WAS TURBO BUT WHAT'S THE DIFFERENCE? CAN I GET REIMBURSED? WEB SITE SAYS THIS YEAR WAS RECALLED.

NHTSA complaint #11066492 — an unverified report by a vehicle owner.

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THE POWER STEERING LIGHT POPS ON AFTER YOU ARE DRIVING AND THE VEHICLE IS VERY HARD TO STEER.

NHTSA complaint #11044057 — an unverified report by a vehicle owner.