29 of the
1,128 complaints about the 2000 Chevrolet Impala are about the
throttle and cruise control — 3% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
101,000 miles.
D
29
Complaints
6
Crashes
0
Fires
2
Injuries
Exactly what failed
Vehicle Speed Control
2275.9%
Accelerator Pedal
517.2%
Cruise Control
26.9%
Acceleration & Cruise Control across every Chevrolet Impala year
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AND CAUSED A CRASH. THE AIR BAGS DID NOT DEPLOY. THERE WERE INJURIES SUSTAINED AND MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10788933 — an unverified report by a vehicle owner.
at 120,275 milesShoreview, MNCrash
VEHICLE SPEED CONTROL
THE VEHICLE ACCELERATED BY ITSELF AS I WAS TURNING INTO A PARKING SPACE, THE ENGINE REVVING SO LOUDLY A PERSON STOPPED AND OBSERVED THE COLLISION AS THE IMPALA CRASHED INTO A PARKED VEHICLE DIRECTLY IN FRONT OF IT ON THE OTHER SIDE. NOTHING WOULD STOP THE ACCELERATION EXCEPT MANUALLY FORCING THE CAR INTO PARK.
NHTSA complaint #10660429 — an unverified report by a vehicle owner.
Roxboro, NCCrash
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
2000 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO GM RECALL #14350.* LD THE CONSUMER STATED PRIOR TO RECEIVING THE RECALL, SHE EXPERIENCED SEVERAL PROBLEMS WITH THE VEHICLE, SUCH AS: THE GAS NEEDLE STOPPED WORKING, A LOUD THUMPING NOISE WAS HEARD, EVERY TIME SHE ATTEMPTED TO START THE VEHICLE. ALSO, THE ENGINE LIGHT ILLUMINATED, AND IT WOULDN'T GO OFF. THE REPAIR SHOP WAS UNABLE TO DETERMINE THE PROBLEM. THE CONSUMER WAS INVOLVED IN AN ACCIDENT AND THE AIR BAG DID NOT DEPLOY.
NHTSA complaint #10649132 — an unverified report by a vehicle owner.
Lewisburg, PACrash1 injured
VEHICLE SPEED CONTROL
2000 CHEVROLET IMPALA. CONSUMER STATES VEHICLE ACCELERATES BY ITSELF. *TGW THE CONSUMER WAS INVOLVED IN AN ACCIDENT, DURING A RAIN STORM. THE VEHICLE HYDROPLANED/FISH-TAILED IN THE ROAD. THE CONSUMER STRUCK A TREE AND FLIPPED OVER. THE AIR BAGS NEVER DEPLOYED. THE CONSUMER SUFFERED MINOR INJURIES.
NHTSA complaint #10644075 — an unverified report by a vehicle owner.
at 125,000 milesPhoenixville, PA
VEHICLE SPEED CONTROL
RE: DATE COMPLAINT FILED: 03/15/2011 COMPONENT(S): VEHICLE SPEED CONTROL DATE OF INCIDENT: 03/11/2011 NHTSA ID NUMBER: 10390238 EVERY ONCE IN A WHILE MY 2000 IMPALA WITH A 3400CC V6 WOULD MAINTAIN 50MPH WITH MY FOOT OFF THE GAS! THE CAUSE IS AN INTERMITTENT MALFUNCTION OF THE TPS SENSOR. IT TOOK MY IMPALA 3 YEARS TO THROW A CODE AND AFTER I REPLACED THE TPS, THE CAR'S THROTTLE SETTLED DOWN.
NHTSA complaint #10640963 — an unverified report by a vehicle owner.
at 101,000 milesEL Dorado, AR
VEHICLE SPEED CONTROL
VEHICLE SHUTS OFF WHILE DRIVING... EXTREMELY DANGEROUS TO DRIVE!! THIS HAS HAPPENED ON MULTIPLE OCCASIONS.
NHTSA complaint #10573651 — an unverified report by a vehicle owner.
Edina, MN
VEHICLE SPEED CONTROL
MY CAR STARTED TO OVER HEAT IN THE MIDDLE OF WINTER IN MINNESOTA. THERE WAS PLENTY OF COOLANT IN THE RESERVOIRS. WHILE THE VEHICLE WAS IDLING THERE WAS A NOISE AND ONCE I STARTED TO MOVE AGAIN THE CAR BEGAN TO JERK THEN THE CHECK ENGINE LIGHT CAME ON WHILE ATTEMPTING TO ACCELERATE. THEN A FEW WEEKS LATER THE GAS GAUGE BEGAN SHOWING THE INCORRECT ABOUT OF GAS LEVELS IN MY VEHICLE.
NHTSA complaint #10556284 — an unverified report by a vehicle owner.
at 180,000 milesHope, AR
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE ACCELERATED ON ITS OWN. THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL AND WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER DIAGNOSTIC TESTING. THE CONTACT STATED THAT SHE HAD NOT DRIVEN THE VEHICLE SINCE THE FAILURE OCCURRED. THE CRUISE CONTROL ALSO DEACTIVATED ON ITS OWN ON A DIFFERENT OCCASION AND FAILED TO FUNCTION NORMALLY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
NHTSA complaint #10390238 — an unverified report by a vehicle owner.
Philadelphia, PACrash
VEHICLE SPEED CONTROL
I WAS DRIVING INTO THE PARKING LOT OF MY PLACE OF EMPLOYMENT. I WAS GOING SLOWLY AND ALL OF A SUDDEN THE CAR ACCELERATED TO A HIGH RATE OF SPEED AND, I COULD NOT STOP. I CRASHED INTO A CYCLONE FENCE, 2 CENTRAL A/C UNITS, WENT DOWN A HILL AND NEARLY CRASHED INTO 2 POLES . I FINALLY STOPPED THE CAR BY HOLDING THE BRAKES AND SHUTTING THE CAR OFF.
NHTSA complaint #10175185 — an unverified report by a vehicle owner.
at 40,000 milesPhiladelphia, PACrash
VEHICLE SPEED CONTROL
I DROVE AROUND THE REAR OF MY HOME WHICH IS WHERE MY GARAGE IS LOCATED. I CAME TO A COMPLETE STOP. I ACTIVATED MY GARAGE OPENER FROM MY VEHICLE. ONCE THE GARAGE DOOR COMPLETED OPENED I TOOK MY FOOT OFF THE BRAKE PEDAL AND ALL OF A SUDDEN MY CAR ACCELERATED TO A HIGH SPEED. I COULD NOT STOP THE CAR. THE CAR JUMPED A 9 INCH LEDGE AND I CRASHED THROUGH MY GARAGE WALL, AND INTO MY BASEMENT AND THE CAR FINALLY STOPPED IN MY BASEMENT WHEN IT HIT MY COMPUTER DESK.
NHTSA complaint #10175196 — an unverified report by a vehicle owner.
at 75,500 milesNorman, OK
VEHICLE SPEED CONTROL:CRUISE CONTROL
CRUISE CONTROL CAME ON UNEXPECTEDLY. IT WAS THE 2ND SUCH INCIDENT ON THIS CAR. THE CAR HAD BEEN IN CRUISE, BUT I HAD SLOWED DOWN FOR A REDUCED SPEED AREA. WHEN I GAVE IT THE GAS, THE CRUISE CAME ON WITHOUT THE RESUME BUTTON BEING PUSHED. THE FIRST TIME, THE CAR WAS NOT IN CRUISE. I HAD JUST STARTED IT IN A PARKING LOT, WAS ENTERING TRAFFIC, AND IT CAME ON AT 15 MPH. BOTH TIMES, THE CRUISE WENT OFF WHEN I APPLIED THE BRAKE.
NHTSA complaint #10054884 — an unverified report by a vehicle owner.
Norman, OK
VEHICLE SPEED CONTROL
THE A/C SYSTEM STINKS DUE TO WATER RETENTION IN THE HEATER WHICH CAUSED MOLD. THE DEALER COULD MASK THE ODOR BUT COULD NOT ELIMINATE IT. A LOUD BANG OCCURRED WHEN THE VEHICLE WAS STARTED IN COOL OR COLD WEATHER. THE DEALER INDICATED IT WAS DUE TO AN ELECTRICAL SPIKE. THE VEHICLE EXPERIENCED SUDDEN ACCELERATION WHILE MERGING INTO TRAFFIC. THE BRAKES ROTORS HAVE FAILED THREE TIMES, EVERY 20000 MILES ON AVERAGE. *NLM *NLM
NHTSA complaint #10011856 — an unverified report by a vehicle owner.
S.w. Atlanta, GA
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER APPLIED ACCELERATOR PEDAL AT 35 MPH, AND VEHICLE WOULD NOT ACCELERATE. VEHICLE WAS TOWED TO DEALER. PLEASE ADD FURTHER INFORMATION.
NHTSA complaint #8013119 — an unverified report by a vehicle owner.
Wooling Ball, NJ
VEHICLE SPEED CONTROL
THERE IS A CLICKING SOUND COMING FROM STEERING WHEEL WHEN CONSUMER IS TURNING LEFT OR RIGHT. CONTACTED DEALER, AND AFTER THREE TRIES DEALER COULD NOT FIND THE CAUSE. *AK DEALER HAS REPLACED THE STEERING SHAFT ASSEMBLY AND THE STEERING GEAR. STEERING WHEEL SHAKES WHEN BRAKES ARE APPLIED. CRUISE CONTROL WAS INOPERABLE.
NHTSA complaint #8003825 — an unverified report by a vehicle owner.
Modena, NY
VEHICLE SPEED CONTROL
CRUISE CONTROL DOES NOT WORK PROPERLY, THE CONSUMER WAS TOLD THAT IT WAS WORKING WITHIN DESIGN CRITERIA TO GO OVER THE SET SPEED BY 17 MPH. NLM
NHTSA complaint #562247 — an unverified report by a vehicle owner.
Keithsburg, IL
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR STICKS, ENGINE WILL NOT SLOW DOWN, WITHOUT TOUCHING THE GAS PEDAL THE CAR WILL ACCELERATE TO APPROX 45 MPH THE ONLY WAY TO STOP IS HOLD ON THE BRAKES UNTILL YOU CAN SHUT THE CAR OFF, THIS WAS HAPPENING INTERMITTANTLY AT FIRST NOW IT DOES IT ALL THE TIME.
NHTSA complaint #751374 — an unverified report by a vehicle owner.
Davenport, FL
VEHICLE SPEED CONTROL
WHEN ATTEMPTED TO STOP ON INCLINE HILL, AND LET BRAKE PEDAL GO, VEHICLE ROLLED BACKWARD WITHOUT A PRIOR WARNING. CONSUMER WAS CONCERNED ABOUT IT. PLEASE CONSUMER PROVIDE MORE INFORMATION.
NHTSA complaint #893095 — an unverified report by a vehicle owner.
Ontario, NY
VEHICLE SPEED CONTROL
REPEAT FAILURE: WARMED CAR PARKED ONE HOUR. ENTER CAR,START ENGINE,BACK SLOWLY FROM PARKING. PUT TRANSMISSION IN DRIVE,DEPRESSED THROTTLE MODERATELY-BALK/HESITATED/"LEAN BALK"-MORE THROTTLE=WORSE,LASTS 7 SECONDS, THEN COMES TO LIFE.NEAR ACCIDENT PULLING INTO TRAFFIC!
NHTSA complaint #741785 — an unverified report by a vehicle owner.
Poway, CA
VEHICLE SPEED CONTROL
OUR IMPALA HAS HAD A PROBLEM WHERE IT HESITATES AND STUMBLES WHEN YOU TRY AND ACCELERATE SINCE IT WAS NEW. THE DEALER HAS NOT BEEN ABLE TO IDENTIFY THE CAUSE. THIS A HAZARD! I THINK WE SHOULD GET OUR MONEY BACK BUT THEY KEEP GIVING US THE RUN AROUND "YOU BOUGHT AND NOW IT'S YOURS". I THINK THAT STINKS! I SEE OTHER COMPLAINTS CONCERNING THIS PROBLEM ON YOUR WEB SITE, CAN'T YOU GUYS CONTACT GM AND DEMAND THEY DO SOMETHING ABOUT THIS?
NHTSA complaint #740719 — an unverified report by a vehicle owner.
Lumberton, NC
VEHICLE SPEED CONTROL
CAR ROLLS BACKWARD WHEN ENGINE RUNNING AND FOOT TAKEN OFF BRAKE TO GO FORWARD. REQUIRES THE BRAKE TO REMAIN ENGAGED AND GAS PEDAL PRESSED AT SAME TIME. MY ROLL BACKWARD IF NOT DONE WITH USING BOTH FEET. IT'S AN AUTOMATIC CAR TRANSMISSION. DEALERS DENY THIS IS A PROBLEM AND REFUSE TO CORRECT IT. PLEASE HELP.
NHTSA complaint #739411 — an unverified report by a vehicle owner.
Magalia, CA
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
VEHICLE IS EXPERIENCING PROBLEM WITH HESITATION WHEN APPLYING ACCELERATOR PEDAL FROM A STOP POSITION. VEHICLE BEEN IN DEALER'S SHOP ON THREE OCCASIONS, AND UNABLE TO LOCATE THE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.
NHTSA complaint #878597 — an unverified report by a vehicle owner.
Garden Grove, CA
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHEN VEHICLE WAS AT A STOP STARTING TO ACCELERATE CONSUMER COULD STEP ON ACCELERATOR PEDAL, BUT VEHICLE WON'T MOVE. PEDAL COULD GO TO THE FLOOR, AND SOMETIMES HAD TO PUMP IT TO WORK. DEALER STATED THAT COULD BE COMPUTER RELATED.
NHTSA complaint #878521 — an unverified report by a vehicle owner.
Monroe, NC
VEHICLE SPEED CONTROL
VEHICLE ROLLS FORWARD AND BACKWARD AFTER COMING TO A STOP WHEN FOOT COMES OFF BRAKES BEFORE CONSUMER GIVES GAS.
NHTSA complaint #877216 — an unverified report by a vehicle owner.
Springboro, OH
VEHICLE SPEED CONTROL
ENGINE FAILURE - SPUTTERS, STALLS, BATTERY LIGHT / ENGINE CHECK LIGHT BLINKS, RPM REV, ETC. ON 9 SEPARATE INSTANCES - NO SOLUTION FROM DEALERSHIP.
NHTSA complaint #724954 — an unverified report by a vehicle owner.
Ontario, NY
VEHICLE SPEED CONTROL
ENGINE FALTERS,FALLS FLAT FOR APPROX 7 SECONDS PULLING INTO TRAFFIC. TEMP=72 DEG, HUM= 85%. FULLY WARMED CAR PARKED 1HR+15MIN. RESTARTED,RAN FINE 15 SEC., MAJOR HESITATION WHEN THROTTLE APPLIED,FINALLY CAME TO LIFE AFTER 7 SEC. AND NEAR-MISS PULLING INTO TRAFFIC FLOW. THIRD OCCUR IN 30 DAYS. WARM ENGINE + ONE HR. PARK + 85% RH. ARE FACTORS
NHTSA complaint #725449 — an unverified report by a vehicle owner.
Ontario, NY
VEHICLE SPEED CONTROL
AFTER DRIVING(FULL WARMUP),CAR PARKED. RESTART CAR 45MIN TO 1 HR. LATER.PUT IN DRIVE,ENGINE HAS FALTERING/HESITATION UPON LEAVING PARKING SPACE. "FALLS ON FACE. W/ 2 OR3 DULL PERCUSSION SOUNDS AS THROTTLE INCREASED." WON'T REPEAT. RUNS FINE AFTER. PARTICULARLY EVIDENT @ TEMP. ABOVE 75 DEG. & HIGH HUMIDITY. DEALER COULD NOT REPLICATE. NO COMPUTER CODES. DEALER CLAIMS NO ADJUSTMENTS."NEED NEW FACTORY DOWNLOADS FOR COMPUTER IF WIDESPREAD PROBLEM SUPPORTED BY CUSTOMER COMPLAINTS. JLM ZIP14519
NHTSA complaint #724799 — an unverified report by a vehicle owner.
Santa Ynez, CA
VEHICLE SPEED CONTROL:CRUISE CONTROL
ENGINE WILL SURGE, BURBLE AND LOOSE POWER AT IDLE AFTER STARTING (COLD OR HOT). NO INCIDENT YET. GMC CCONTACTED....NO RESPONSE. DEALER CONTACTED...PRESENTLY IN SHOP FOR 4TH TIME.
NHTSA complaint #723571 — an unverified report by a vehicle owner.
Downingtown, PA
VEHICLE SPEED CONTROL
ON SLIGHT GRADE WHEN STOPPED AT A TRAFFIC LIGHT OR STOP SIGN, VEHICLE WILL ROLL BACK WHEN TAKING FOOT OFF BRAKE AND WILL HESTITATE WHEN YOU ACCELERRATE. AT TIMES FROM A STAND STILL, VEHICLE WILL STUMBLE WHEN TRYING TO GET IN FAST TRAFFIC. SECOND TRY VEHICLE WILL STUMBLE AND THEN QUICKLY ACCELERRATE. VEHICLES HESTITATES AT SLOW SPEEDS, 5 TO 25. SPEEDS AT 5 TO 40, LESS THAN 40, VEHICLE WILL FEEL TO BUCK WHEN GOING UP HILLS OR MINOR GRADES. WHEN THIS HAPPENS, THERE IS A SMELL OF ROTTEN EGGS.
NHTSA complaint #723188 — an unverified report by a vehicle owner.
Levittown, PA
VEHICLE SPEED CONTROL
CAR KEEPS ROLLING BACK AT IDLE SITTING AT LIGHT,TOOK CAR IN ASST. SERVICE MANAGER TOLD ME TGERE HAD BEEN A # OF COMPLAINTS ABOUT THE SAME THING,NOTHING THEY CAN DO. GAVE ME A 1-800-222-1020# TO CALL EXPLAINED THIS TO THEM WAS TOLD THEY HAD NOT HEARD ANYTHING ABOUT THIS EITHER AND GAVE ME A FILE# AND WAS TOLD TO KEEP IN TOUCH WITH ASST. SERVICE MANGER. I FEEL THIS IS A SAFTEY ISSUE IF STOPED AT A LIGHT AND ANOTHER CAR IS ON MY BUMPER IF I ROLL INTO THEM IT COULD CAUSE A REAL PROBLEM. THANK YOU IN ADVANCE FOR LOOKING INTO THIS MATTER. DIANNE TOPPING
NHTSA complaint #719850 — an unverified report by a vehicle owner.