18 of the
1,128 complaints about the 2000 Chevrolet Impala are about the
equipment — 2% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
28,696 miles.
C
18
Complaints
0
Crashes
2
Fires
1
Injuries
Exactly what failed
AIR Conditioner
1161.1%
Equipment
527.8%
Electrical
15.6%
Anti-Theft Devices
15.6%
Equipment & Accessories across every Chevrolet Impala year
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE AIR CONDITIONER SUDDENLY STOPPED WORKING AFTER SHUTTING THE VEHICLE OFF. THE DOORS WOULD NOT UNLOCK AND TRAPPED THE DRIVER INSIDE THE VEHICLE. THE CONTACT INDICATED THAT A SECURITY SENSOR LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, WHEN THE VEHICLE WAS SHUT OFF, ALL THE INTERIOR AND EXTERIOR LIGHTS REMAINED ILLUMINATED. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 73,000. MA 10/26/2015
NHTSA complaint #10762045 — an unverified report by a vehicle owner.
Miami, FL
EQUIPMENT:APPLIANCE:AIR CONDITIONER
2000 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO TRACTION CONTROL SYSTEM PROBLEMS. *SMD THE CONSUMER STATED THE PART FOR THE TRACTION CONTROL SYSTEM WAS NO LONGER BEING MANUFACTURED. ALSO, SHE HAD PROBLEMS WITH THE WINDOWS AND AIR CONDITION, BUT WAS NEVER ABLE TO GET THEM FIXED AS SHE IS ON A FIXED INCOME.
NHTSA complaint #10488542 — an unverified report by a vehicle owner.
Sacramento, CA
EQUIPMENT
BOUGHT 2000 CHEVY IMPALA ON FEB 8,2009,AND HAVE HAD MULTIPLE REALLY BAD PROBLEMS. BAD SHAKE IN FRONT END,PULLS TO RIGHT REALLY BAD, HAS SEVEAR COOLING PROBLEMS, TURN SIGNAL FAILURE MORE THEN WORKING, GEAR SHIFT PROBLEMS, AIR BUBBLES BACKING UP IN COOLANT BOTTLE, LOW COOLANT LIGHT ALWAYS ON, CHECK ENGINE IGHT ALWAYS ON MAJOR OIL LEAKAGE UNDER CAR BODY NOT ON GROUND. LOSS OF COOLANT BUT NO IDEA WHERE ITS GOING. SERGING PROBLEM IN ELECTRICAL SYSTEM, AND WIRING CONECTIONS AND PLUGS NOT CONNECTED TO ANYTHING. ICNITION PROBLEMS KEY WONT STAY IN AND CAN BE PULLED OUT WITH CAR RUNNING.HAVE REPLACED RADIATOR,ALL HOSES,ALL GASKETS,THERMISTATE,WATER PUMP,BELTS,DONE TUNEUP,OIL CHANGE, DONE BRAKES,REPLACED SENCERS,BATTERY,AND OTHER THINGS. IM PISSED AND VERY ANGRY WITH CHEVY AND GM FOR ALL THE PROBLEMS THEY HAVE WITH THERE VEHICALS AND NOT FIXING THE PROBLEMS.
NHTSA complaint #10393669 — an unverified report by a vehicle owner.
Milwaukee, WIFire
EQUIPMENT
PUT.
NHTSA complaint #10274671 — an unverified report by a vehicle owner.
at 24,243 milesNorman, OK
EQUIPMENT:ELECTRICAL
A/C EMITS FOUL ODORS (MOLD/MILDEW). BRAKES PULSATE, WARNING & ABS LIGHTS COME ON. CHECK ENGINE LIGHTS COME ON, STALLED ONCE, UNCONTROLLED ACCELERATION FROM START UP TWICE. STEERING: INTERMEDIATE SHAFT REPLACED AT 42,618 MILES; RACK & PINION LEAKING AT 65,307 POPPING & MUFFLED EXPLOSION SOUND IN COLD WEATHER START UPS, PAINT PEELED OFF FRONT & BUMPER OF CAR. WEATHER STRIPPING ADHESIVE LIQUIFIES ON DOOR POSTS IN HOT WEATHER. AIRBAG WARNING LIGHT COMES ON
NHTSA complaint #10070136 — an unverified report by a vehicle owner.
at 17,500 milesMidway, TX
EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
THE SECURITY SYSTEM CAME ON WHILE DRIVING AND SHUT THE AUTOMOBILE DOWN. CHEVROLET PUT IN A BODY CONTROL MODULE IN 08-12-03. ON 01-15-2004, WHILE ATTEMPTING TO START, VEHICLE SHUT DOWN. THIS TIME THE DRIVER WAS LOCKED INSIDE THE VEHICLE. THE DOOR LOCKS DID NOT RELEASE, AND THE KEY DID NOT COME OUT OF THE IGNITION.
NHTSA complaint #10055683 — an unverified report by a vehicle owner.
at 33,150 milesOnalaska, WI
EQUIPMENT:APPLIANCE:AIR CONDITIONER
MUSTY SMELL COMING FROM AIR CONDITIONING. ALSO, THE STEERING WHEEL MAKES A WEIRD NOISE WHEN TURNING. THE TURN SIGNALS WILL GO BALLISTIC AT TIMES, FLICKERING FASTER AND FASTER. THE INSIDE LIGHTS ALSO FLICKER AT DIFFERENT INTENSITIES.
NHTSA complaint #10048920 — an unverified report by a vehicle owner.
Norman, OK
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE A/C SYSTEM STINKS DUE TO WATER RETENTION IN THE HEATER WHICH CAUSED MOLD. THE DEALER COULD MASK THE ODOR BUT COULD NOT ELIMINATE IT. A LOUD BANG OCCURRED WHEN THE VEHICLE WAS STARTED IN COOL OR COLD WEATHER. THE DEALER INDICATED IT WAS DUE TO AN ELECTRICAL SPIKE. THE VEHICLE EXPERIENCED SUDDEN ACCELERATION WHILE MERGING INTO TRAFFIC. THE BRAKES ROTORS HAVE FAILED THREE TIMES, EVERY 20000 MILES ON AVERAGE. *NLM *NLM
NHTSA complaint #10011856 — an unverified report by a vehicle owner.
Gagetown, MI3 injured
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE LIGHTS ON THE DASH BOARD WERE TOO BRIGHT, WHICH BLINDED THE CONSUMER WHEN DRIVING AT NIGHT. ALSO THE ENGINE LIGHT ILLUMINATED. THE CONSUMER STATED THE STEERING SYSTEM ON THE VEHICLE REQUIRED HIGH EFFORT TO TURN THE STEERING WHEEL WHEN CORNERING, VEHICLE COURSE CORRECTIONS, AND HOLDING THE STEERING WHEEL IN ONE POSITION, WHICH CAUSED INJURIES. *DT *JB THE REAR SIDE VIEW MIRRORS, BLOCK THE CONSUMER'S VIEW OF THE ONCOMING LANE AND FELT THAT THE SENSOR SHOULD BE AT EYE LEVEL, THE A/C PORTS ON THE DASH BLOW ON THE OPERATOR'S FINGERS AND OR SHOULDERS AND CAUSED SERIOUS DISTRACTIONS, THE HORN IS HARD TO FIND (SPECIFICALLY FOR THE ELDERLY), THERE WAS A WIND NOISE IN THE BACK DOORS, A RATTLE IN THE FRONT STRUT, AND A RUMBLING NOISE HAD COME FROM THE HEATER BLOWER. SCC
NHTSA complaint #10011234 — an unverified report by a vehicle owner.
Winchester, CA
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THERE ARE TWO: ONE: A/C "OVERFLOW CATCH TRAP" COLLECTS WATER AND DOES NOT DRAIN, CAUSING MOLDY SMELL AND REQUIRES CLEANING OUT OF "TRAP" TWO: FRONT END BRAKES "WOBBLE" - TOOK IN 3 TIMES UNDER WARRANTY TO HAVE FIXED AND ONCE HAD TO PAY AT 12K MILES TO HAVE TO HAVE ROTORS REPLACED. OTHERWISE REPLIED TO AS "NORMAL". STILL WOBBLES (I WOULD NOT DESCRIBE AS THE EXPECTED "PULSING") - NEVER COMPLETELY SATISFIED AT ANY TIME REPORTED. NOW OF WARRANTY (OF COURSE) BUT WHO HAS TIME TO KEEP TAKING THE CAR BACK IN? *NLM
NHTSA complaint #10010770 — an unverified report by a vehicle owner.
Rancho Cucamonga, CA
EQUIPMENT
TIRE MONITOR IS READING WRONG INFORMATION WHICH IS CAUSING CONSUMER TO PULL OVER TO CHANGE TIRE.*AK. CONSUMER STATES THE PRESSURE IS BETWEEN 31 TO 33 PSA, THE TIRE MONITOR NEVER CAME TO WARN OF TIRE FAILURE, WHEN THE TIRE HAD A HOLE IN THE SIDE WALL CONSUMER STATED HE COULD STICK HIS HAND THROUGH THE TIRE.
NHTSA complaint #8009748 — an unverified report by a vehicle owner.
Chaffee, MO
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WE CONTACTED THE DEALER ABOUT THESE PROBLEMS,JUST GOT IGNORED. NO SAFETY DEFECT LISTED IN SUMMARY.
NHTSA complaint #757622 — an unverified report by a vehicle owner.
Phoenix, AZFire
EQUIPMENT
WHILE VEHICLE WAS IN PARK AND IDLING, A FIRE STARTED UNEXPECTEDLY ON DASHBOARD NEAR CIGARETTE LIGHTER. CONSUMER WAS ABLE TO EXTINGUISH THE FIRE BEFORE ANY INJURY OCCURRED. DEALERSHIP EXAMINED VEHICLE AND COULD NOT DETERMINE CAUSE OF THE FIRE BECAUSE THERE WERE NO MALFUNCTIONS WITH CIGARETTE LIGHTER, AND THERE WERE NO OTHER ELECTRICAL SYSTEMS NEAR THE AREA WHERE FIRE STARTED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION / PHOTOGRAPHS.
NHTSA complaint #8003138 — an unverified report by a vehicle owner.
Ashland, MA
EQUIPMENT
ENGINE WILL CUT OFF OR STALL WITHOUT WARNING WHILE TRAVELING AT ANY SPEED. DEALERSHIP HAS EXAMINED VEHICLE NUMEROUS TIMES AND HAS BEEN UNABLE TO EFFECTIVELY REMEDY THE PROBLEM. *AK ARMREST CUP HOLDER BROKE. BLOWER MOTOR WHISTLING, BELT MAKING NOISE. WHEN APPLYING BRAKES CAR SHIMMIES, FRONT ROTORS ARE OUT OF ROUND. WHEN USING A/C VEHICLE FILLS UP WITH FUEL SMELL, FAN MOTOR BEARING WORN, DEALER REPLACED. DASHLIGHTS ILLUMINATED. VEHICLE EXPERIENCES HARD START CONDITION, DEALER REPLACED WIRING HARNESS. CONSUMER HAS TO GIVE GAS INORDER TO STAY RUNNING, FUEL PUMP PRESURE LOW, DEALER REPLACED FUEL PUMP ASSEMBLY.
NHTSA complaint #897089 — an unverified report by a vehicle owner.
Ashland, MA
EQUIPMENT:APPLIANCE:AIR CONDITIONER
ENGINE WILL CUT OFF OR STALL WITHOUT WARNING WHILE TRAVELING AT ANY SPEED. DEALERSHIP HAS EXAMINED VEHICLE NUMEROUS TIMES AND HAS BEEN UNABLE TO EFFECTIVELY REMEDY THE PROBLEM. *AK ARMREST CUP HOLDER BROKE. BLOWER MOTOR WHISTLING, BELT MAKING NOISE. WHEN APPLYING BRAKES CAR SHIMMIES, FRONT ROTORS ARE OUT OF ROUND. WHEN USING A/C VEHICLE FILLS UP WITH FUEL SMELL, FAN MOTOR BEARING WORN, DEALER REPLACED. DASHLIGHTS ILLUMINATED. VEHICLE EXPERIENCES HARD START CONDITION, DEALER REPLACED WIRING HARNESS. CONSUMER HAS TO GIVE GAS INORDER TO STAY RUNNING, FUEL PUMP PRESURE LOW, DEALER REPLACED FUEL PUMP ASSEMBLY.
NHTSA complaint #897089 — an unverified report by a vehicle owner.
Donna, TX
EQUIPMENT:APPLIANCE:AIR CONDITIONER
CONSUMER IS EXPERIENCING HEALTH PROBLEMS WHILE DRIVING IN VEHICLE DUE TO A MUSTY ODOR, DEALER INFORMED CONSUMER THAT AN AIR CONDITIONING ODOR KIT NEEDED TO BE INSTALLED, HOWEVER THAT KIT FAILED AND CONSUMER IS ONCE AGAIN EXPERIENCING HEALTH PROBLEMS.
NHTSA complaint #562346 — an unverified report by a vehicle owner.
Tulsa, OK
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONING BLOWER MOTOR EMITTED A HIGH-PITCHED NOISE AT 8,029 MILES. THE DEALER REPLACED THE BLOWER MOTOR. THE SAME PROBLEM OCCURED AT 33,130 MILES. THE BLOWER WAS REPAIRED BY THE DEALER. THE BRAKES BEGAN TO VIBRATE AT 17,000 MILES AT 55 MPH. THE DEALER REPAIRED OR REPLACED THE ROTORS ON THE FRONT END. THIS SAME VIBRATION REAPPEARED AT APPROXIMATELY 31,000 MILES. THE DEALER WOULD NOT REPAIR THE BRAKE ROTORS A SECOND TIME. ALSO AT APPROXIMATELY 31,000 MILES, THE FRONT END EMITTED A THUDDING SOUND AT LOW SPEEDS (20 MPH) . THE DEALER WOULD NOT CONSIDER THIS PROBLEM, THOUGH THE VEHICLE WAS STILL WITHIN WARRANTY MILEAGE AND TIME. THE FINAL DIAGNOSIS ON THE THUDDING NOISE UNDER THE FRONT END WAS COMPLETELY "SHOT" STRUTS.
NHTSA complaint #726380 — an unverified report by a vehicle owner.
Whitinsville, MA
EQUIPMENT:APPLIANCE:AIR CONDITIONER
SCORCHED WIRES FOUND UNDER THE DASH, R-134A LEAKING INTO CAR FROM INDEPENDANT TESTER, DAYTIME RUNNING LIGHTS OCCASIONALLY, EXHAUST SYSTEM DAMAGED FROM EXCESSIVE HEATAND FUEL ECONOMY IS ONLY 10 MPG
NHTSA complaint #719685 — an unverified report by a vehicle owner.