107 of the
1,375 complaints about the 2004 Chevrolet Impala are about the
engine — 8% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
99,700 miles.
D
107
Complaints
5
Crashes
12
Fires
3
Injuries
Exactly what failed
Engine
7166.4%
Engine AND Engine Cooling
2826.2%
Engine
43.7%
Emission Control
21.9%
Cooling System
21.9%
Engine & Cooling across every Chevrolet Impala year
The contact owns a 2004 Chevrolet Impala. The contact stated that while driving approximately 40 MPH, the vehicle suddenly decelerated to approximately 20 MPH, and the instrument panel went black. The contact stated that the vehicle lost power steering functionality, and then lost motive power and stalled. The contact was assisted by persons nearby to push the vehicle to the side of the road. The vehicle was towed to a mechanic, who was unable to determine the cause of the failure. The vehicle was towed to the dealer, but was not diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 71,000.
NHTSA complaint #11685324 — an unverified report by a vehicle owner.
at 130,000 milesbay City, MI
ENGINE AND ENGINE COOLING
The contact owns a 2004 Chevrolet Impala. The contact stated while driving approximately 40 MPH, the vehicle lost motive power. The contact was able to pull over and restart the vehicle after waiting approximately 5-10 minutes. The contact stated that the check engine warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V701000 (Engine and Engine Cooling) however, the VIN was not included. The vehicle was taken to a local dealer but was awaiting diagnostic testing. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.
NHTSA complaint #11431065 — an unverified report by a vehicle owner.
Mesa, AZFire
ENGINE
TL* THE CONTACT OWNED A 2014 CHEVEROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT 65 MPH AND WHEN THE CONTACT WAS EXITING OFF THE EXIT RAMP, THE VEHICLE STALLED. THE CONTACT TRIED TO RESTART THE VEHICLE BUT FAILED. THE CONTACT WAS ATTEMPTED TO PUSH THE VEHICLE TO SIDE OF THE ROAD WHEN THEY NOTICED SMOKE COMING FROM THE FRONT OF THE HOOD. THE CONTACT OPENED THE HOOD AND SAW A FIRE COMING FROM THE UNDERNEATH THE ENGINE. NO ONE WAS INJURED. THE FIRE DEPARTMENT CAME AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THERE WAS A BATTERY WARNING LIGHT ILLUMINATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO CHARITY TOWING AND RECOVERY (4106 S 7TH ST, PHOENIX, AZ 85040) THE VEHICLE WAS NOT INSPECTED FOR CAUSED OF FAILURE. THE LOCAL DEALER OR THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11397770 — an unverified report by a vehicle owner.
at 130,000 milesLoretto, KYCrash
ENGINE
MY IGNITION SWITCH HAS A RECALL THAT SOMETIMES TAKES FOREVER TO GET KEY TO TURN OVER, THE STEERING SHAFT AND KNUCKLES ALSO HAVE A RECALL THAT MAKE ME DRIFT AND SLIDE ON DRY ROADS, ENGINE AND COOLING SYSTEM AS WELL HAS RECALL.
NHTSA complaint #11388766 — an unverified report by a vehicle owner.
at 108,000 milesManassas Park, VA
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE LOW OIL PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER EXITING THE VEHICLE HE NOTICED AN OIL LEAK. THE VEHICLE WAS TOWED TO HIS RESIDENCE. WHILE INSPECTING THE VEHICLE, THE CONTACT BECAME AWARE THAT AN OIL LINE WAS DETACHED AND WAS VISIBLE FROM THE FRONT PASSENGER'S SIDE WHEEL WELL. THE OIL LINE WAS RE-ATTACHED. THE VEHICLE WAS TAKEN TO BOMNIN CHEVROLET MANASSAS LOCATED AT 8000 SUDLEY RD, MANASSAS, VA 20109, (571) 364-7245, AND THE SERVICE MANAGER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS THEN TAKEN TO INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 108,000.
NHTSA complaint #11343707 — an unverified report by a vehicle owner.
at 116 milesKeyser, WV
ENGINE
MY OIL KEEPS LEAKING OUT AND I HAVE TO KEEP ADDING TO IT. I'VE TRIED SEALANTS BUT NONE OF THEM WORK TO STOP IT FROM LEAKING AS WELL AS A SUSHI IN MY DASH.
NHTSA complaint #11325138 — an unverified report by a vehicle owner.
at 170,000 milesDubuque, IAFire
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN HE WAS DRIVING AT 60 MPH, HEAT STARTED COMING THROUGH THE AIR DUCTS AND THE VEHICLE WAS SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL OVER AND UPON LIFTING THE HOOD TO CHECK THE ENGINE, FLAMES BEGAN DISBURSING FROM THE ENGINE'S MANIFOLD. THE CONTACT THEN GRABBED A FLOOR MAT FROM HIS VEHICLE AND EXTINGUISHED THE FLAMES. THE CONTACT THEN RESTARTED THE VEHICLE AND THE CHECK ENGINE LIGHT ILLUMINATED, THE CONTACT THEN DROVE THE VEHICLE TO A PARKING LOT. NO POLICE OR FIRE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE DEALER NEITHER THE MANUFACTURER HAVE BEEN INFORMED OF THE VEHICLE FAILURE. THE FAILURE MILEAGE WAS 170,000. *TR CONSUMER STATED YOU COULD OBSERVE THE OIL POURS OUT THE VALVE COVER AND FAILED TO MENTION IT WAS MORE THE FRONT GASKET THAN BACK.*JB *TR 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
NHTSA complaint #11240310 — an unverified report by a vehicle owner.
at 143,000 milesShannon, MS
ENGINE
POWER STEERING HARD AND TRYING TO RUN HIIT CHANGED WATER PUMP.
NHTSA complaint #11131140 — an unverified report by a vehicle owner.
at 162,465 milesLouisville, KY
ENGINE
TRANMISSON, EVAP, EVAPORRATIVE EMISSION CONTROL SYSTEM LEAKING
NHTSA complaint #11075330 — an unverified report by a vehicle owner.
Orrville, AL
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO BEING REPAIRED AT THE DEALER (PETE MOORE AUTOMOTIVE, 103 AND 106 NEW WARRINGTON RD PENSACOLA, FL 32506 850-456-7000, EXT 466) PER NHTSA CAMPAIGN NUMBERS: 15V701000 (ENGINE AND ENGINE COOLING) AND 15V201000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS UNCERTAIN IF THE REPAIR CAUSED A FAILURE WHEN THE PARTS WERE REPLACED. THE CONTACT FELT THAT THE OEM PARTS MAY HAVE FAILED AND THAT THE MANUFACTURER NEEDED TO PROVIDE A SOLUTION TO THE DEALER TO REPAIR THE VEHICLE. THE CONTACT WAS UNABLE TO PREVENT AN INTERNAL OIL LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE REAR GASKETS WERE LEAKING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #10993407 — an unverified report by a vehicle owner.
at 139,000 milesKnoxville, TN
ENGINE
WHEN TRYING TO START MY VEHICLE, THE SECURITY LIGHT COMES ON AND THE VEHICLE WILL NOT START FOR 10 MINUTES. THIS OCCURS ON A WEEKLY BASIS AND OCCURS IN MANY LOCATIONS. SOME OF THE LOCATIONS INCLUDE VERY RURAL AREAS WITH NO PHONE SIGNAL, DURING HIGH TEMPERATURE DAYS WHEN A CHILD IS PRESENT IN THE VEHICLE. TEN MINUTES IS A LONG TIME TO SIT WITH NO COOLING AVAILABLE AND NO ABILITY TO CONTACT ANYONE. THIS OCCURS WITH NO WARNING AND NO CERTAIN WEATHER. GMC IS AWARE OF THE PASSCODE/PASSKEY FAILURES BUT HAS REFUSED TO RECALL SUCH MALFUNCTIONS, EVEN THOUGH IT AFFECTS THOUSANDS OF VEHICLES.
NHTSA complaint #10992185 — an unverified report by a vehicle owner.
at 170,000 milesRosemount, MN
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING 30-35 MPH, THE ENGINE SEPARATED FROM THE ENGINE COMPARTMENT'S SUBFRAME. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #10968351 — an unverified report by a vehicle owner.
Garland, TX
ENGINE
UNSURE IF MY 04 IMPALA IS AFFECTED IN THE TAKATA RECALL BECAUSE I HAVEN'T RECEIVED NOTICE.HAVE RECENTLY HAD EXTENSIVE REPAIRS COMPLETED BY A CERTIFIED MECHANIC. AND THE ABS, TRAC, CHECK AND BRAKE LIGHTS WON'T GO OFF. THE SECURITY LIGHT CONTINUES TO COME ON AND DISABLES THE CAR NOT ALLOWING IT TO START. CAUSING ME THE BE STRANDED UNANNOUNCED AND AT ANY RANDOM TIME. STEERING WHEEL TIGHTENS AND LOOSENS AT RANDOM TIMES. AFTER RESEARCHING PAST RECALLS BEFORE MY OWNERSHIP I AM UNSURE IF MY CAR HAS HAD THE RECALL ISSUES ADDRESSED. MY CAR HAS SOME TYPE OF MANUFACTURER COMPUTER GLITCH BUT GMC DOESN'T WANT TO OWN UP TO IT. AND I'VE KEPT ALL RECEIPTS ON REPAIRS I'VE COVERED. THESE ISSUES HAVE BEEN ON GOING SINCE THE ESTIMATED DATE ENTERED BELOW.
NHTSA complaint #10966110 — an unverified report by a vehicle owner.
Westerlo, NY
ENGINE
THERE IS A RECALL ON THIS CAR. WE BROUGHT IT TO THE DEALER WITH AN APPOINTMENT AND THE DEALER DID NOT PERFORM THE RECALL SERVICE.
NHTSA complaint #10956942 — an unverified report by a vehicle owner.
at 126,000 milesChester, VA
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE'S PASS LOCK SECURITY LIGHT ILLUMINATED CONTINUOUSLY.ALSO, THE ENGINE FAILEDTO TURN OVER AND START. THE CONTACT STATED THAT THE VEHICLE TOOK UP TO AN HOUR TO START. THE CONTACT WAS ABLE TO REMOVE THE KEY COMPLETELY FROM THE IGNITION WHILE THE ENGINE WAS RUNNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
NHTSA complaint #10892419 — an unverified report by a vehicle owner.
Alpharetta, GA
ENGINE AND ENGINE COOLING
2004 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO DIFFICULTY GETTING PARTS FOR ENGINE OIL LEAK ON EXHAUST MANIFOLD RECALL. *SMD
NHTSA complaint #10887313 — an unverified report by a vehicle owner.
East Point, GA
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V201000 (ENGINE AND ENGINE COOLING ) AND 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10871614 — an unverified report by a vehicle owner.
Independence, MO
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10870304 — an unverified report by a vehicle owner.
Brandon, FL
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THERE WAS AN OIL LEAK UNDER THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING). THE DEALER WAS UNABLE TO PROVIDE THE PART TO RECEIVE THE REPAIR WITHIN A REASONABLE TIME FRAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO PROVIDE A SPECIFIC TIME FRAME THAT THE PART WOULD BECOME AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10865411 — an unverified report by a vehicle owner.
Boston, MA
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS UNABLE TO RECEIVE THE PART WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR AND WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT CALLED THE DEALER MORE THAN FIVE TIMES FOR MONTHS AND WAS INFORMED MONTHS LATER THAT THE PART WAS AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10865214 — an unverified report by a vehicle owner.
Teaneck, NJ
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10864531 — an unverified report by a vehicle owner.
DES Moines, IA
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE PARKED, THERE WAS A STRONG ODOR OF OIL AND THERE WAS AN ABNORMAL NOSE PRESET WHEN DRIVING. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10855259 — an unverified report by a vehicle owner.
Winston Salem, NC
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE A RECALL REPAIR APPOINTMENT. THE CONTACT WENT TO THE DEALERS SEVERAL TIMES AND THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND WAS UNABLE TO PROVIDE A SPECIFIC TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10852050 — an unverified report by a vehicle owner.
Lexington, KY
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING). THE RECALL PART WAS AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE GASKET WAS REPLACED AND THE OTHER REMEDY PART WAS UNAVAILABLE. THE VEHICLE WAS AT THE DEALER FOR TWELVE CONSECUTIVE DAYS. THE DEALER REFUSED TO RELEASE THE VEHICLE UNTIL THE REMEDY WAS COMPLETED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10849984 — an unverified report by a vehicle owner.
Spokane, WA
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10837506 — an unverified report by a vehicle owner.
at 136,000 milesPalm BAY, FLFire
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ENGINE CAUGHT FIRE. THE CONTACT SMELLED SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS NOT DESTROYED. THERE WERE NO INJURIES SUSTAINED. THE CONTACT AND HER HUSBAND EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 136,000.
NHTSA complaint #10837564 — an unverified report by a vehicle owner.
Perth Amboy, NJ
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10836911 — an unverified report by a vehicle owner.
Miami, FL
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, A STRONG ODOR OF FUEL WAS NOTICED WITHIN THE VEHICLE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLANT) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10836929 — an unverified report by a vehicle owner.
Kalamazoo, MI
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10825022 — an unverified report by a vehicle owner.
Massa, AZ
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10824847 — an unverified report by a vehicle owner.