52 of the 467 complaints about the 2013 Chevrolet Impala are about the electrical system — 11% of everything reported for this model year. Half of the failures with a mileage on record happened before 60,000 miles.
52
Complaints
4
Crashes
0
Fires
2
Injuries
Filed with NHTSA, in their own words.
ELECTRICAL SYSTEM
While driving vehicle warning light service stabilitrak....reduced engine power comes on. Vehicle then slows and can not drive over 20 to 30 mph. This has occurred randomly at highway speeds while driving on interstate in traffic. Sudden reduction caused traffic to have to slow quickly and almost caused a collision.
NHTSA complaint #11583554 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
The contact owns a 2013 Chevrolet Impala. The contact stated that the driver 's side power master door lock switch was inoperable. The messages "Monitor Tie System" and "Monitor Battery System" were displayed. The contact stated that the windshield wipers were operating at a slower speed than needed. On other occasions, the windshield wipers and the horn would engage independently, and the windshield wipers would operate faster than needed. The vehicle was taken to the dealer, where it was diagnosed that the ECM needed to be reprogrammed. Additionally, the contact stated that the vehicle failed to start and she was unable to release the key from the ignition switch. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V355000 (Electrical System). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 111,366.
NHTSA complaint #11515441 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
My 2013 Impala Ltz Service Traction Control, Service Stabilitrack, Engine power reduced problem lights came on the dash. Almost had an accident I want to know why the 2013 model of impala has not had any recalls as the 2010 models with same issues..... My vehicle has the same major issue and need to be addressed & Recalled...... The 2013 Chevrolet impala LTZ Need to be Recalled to fix this issue for the safety of my family and the families on the road and Highways........ I can't express more the need of recall for my vehicle!!!!! I attached documents on the pervious 2010 model recall that had the same issues.... If you think Chevrolet dealership fixed the problem on the 2013 impala model it didn't work cause I have same issues!!!!!
NHTSA complaint #11508808 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
DAYS AFTER PURCHASING MY 2013 CHEVY IMPALA LTZ 2 YEARS AGO FROM FIRST CAR IN BAKERSFIELD I HAVE HAD NOTHING BUT PROBLEMS WITH IT. AS I WOULD DRIVE IT , IT STARTED TO AUTOMATICLY BRAKE ON ITS OWN AND LOSE TRACTION SPEED. BLOWS WHITE SMOKE ALL THE TIME IT IS RUNNING EVEN WHEN PARKED. I HAVE MAJOR PROBLEM WHEN DRIVING THE CAR SHAKES SLOT. I HAVE SPENT APPROXIMATELY $5000 IN REPAIRS AND NO IMPROVEMENT WHAT SO EVER!
NHTSA complaint #11398487 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
WIRING HARNESS IS DEFECTIVE AND FRICTION CAUSES ELECTRICAL MISFIRES THAT AFFECT THE ENTIRE VEHICLE, FROM DEACCELERATION WHILE DRIVING TO NOT BEING ABLE TO TURN OVER THE ENGINE TO START. I'VE BEEN DEALING WITH THIS ISSUE FOR OVER 4 YEARS AND GM NOR ANY SAFETY COMMISSION WILL DO ANYTHING IN TERMS OF A RECALL. THIS COMPLAINT IS THE ONLY RECOURSE THAT I HAVE IN ORDER TO NOTIFY PUBLIC OF THE ISSUE. THIS IS EXTREMELY CONCERNING AS IT CAN CAUSE SAFETY HAZARD ON ROAD.
NHTSA complaint #11396968 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
I DONT UNDERSTAND WHY MY CAR SHOWS NO MISFIRES UNTIL TODAY AND ITS THE FUEL CONTROL MODULE BUT IT RESETS AND GOES AWAY THEN BACK AGAIN LIKE ITS REMOTE CONTROL. WHILE STATIONARY BATTERY IS FAIR/ ALTERNATOR FAIR
NHTSA complaint #11362953 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
FAULTY WIRING HARNESS FOR THE STABLE LINK SYSTEM FRONT DRIVER SIDE. WHILE DRIVING THE VEHICLE THE CHECK ENGINE LIGHT WILL COME ON ALONG WITH THE STABLE LINK SYSTEM AND LOSE POWER TO THE ENGINE AND SHUT DOWN.
NHTSA complaint #11343123 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
I'VE HAD MY 2013 LT IMPALA FOR 39 MONTHS I AM CURRENTLY FINANCING THIS VEHICLE HOWEVER THE ACTUATORS I KEEP REPEATING AND THEY KEEP GOING OUT CONSTANTLY AND THE REPAIRS ARE VERY EXPENSIVE I'VE REPLACED THESE MULTIPLE TIMES AND AFTER A MONTH IT DOES THE PROBLEM AGAIN WHICH ENDED UP DRAINING MY BATTERY EACH TIME. I HAVE REPLACED MY BATTERY FOR A BRAND NEW ONE AND EVERYTHING WAS FINE I GOT THE PROBLEM OF ALL 3 ACTUATOR FIXED AND HERE WE ARE NOW AND MY VEHICLE IS DEAD THE BATTERY WAS DRAINED BECAUSE THE ACTUATORS KEEP GOING OUT AND THE TICKING NOISE NEVER STOPS AND IT GOES EVEN WHEN I'M NOT PRESENT IN THE CAR AND RANDOM TIMES THROUGHOUT THE NIGHT WITHOUT THE KEY IN THE IGNITION*DT
NHTSA complaint #11325898 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
IT KEEPS SAYING ON THE ODOMETER ELECTRIC STABILITY CONTROL OR TRACK AND LOWER THE POWER. MY CAR WAS ON MOTION ON A CITY STREET WITH CARS ALL AROUND US. I'VE READ THAT SEVERAL PEOPLE WERE HAVING TROUBLE WITH THE SAME THING. WHY DON'T THEY RECALL
NHTSA complaint #11322440 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:IGNITION
2013 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS INVOLVED IN AN ACCIDENT. THE AIRBAGS DID NOT DEPLOY. THE CONSUMER STATED THE KEYS BEING WEIGHTED COULD CAUSE THE IGNITION TO SWITCH OUT OF POSITION.
NHTSA complaint #11315316 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
UPON USING THE KEY FOB TO LOCK OR UNLOCK DOORS, OR JUST OPENING AN UNLOCKED DOOR, A LOUD CLICKING SOUNDS STARTS FROM UNDER THE DASH AND CAN LAST FOR A COUPLE OF MINUTES AND SHIFT SIDE FROM DRIVE SIDE TO PASSENGER SIDE AND BACK. THE A/C NOR HEAT WORKS WHILE THE CLICKING SOUND IS MADE. WHEN YOU CHANGE SETTING FROM A/C TO HEAT, THE CLICKING SOUND STARTS AGAIN. INITIALLY, AFTER THE CLICKING SOUND STOPPED, THE A/C AND/OR HEAT WORKED FOR DRIVER AND PASSENGER SIDES. NOW, AT TIMES, NEITHER THE A/C NOR HEAT WORKS. IF EITHER WORKS, IT IS ONLY ONE SIDE AND IT SHIFTS AS TO WHICH SIDE WORKS. BOTH SIDES NO LONGER WORK AT ONCE. DRIVER AND PASSENGER HAVE SEPARATE A/C AND HEAT CONTROLS. THIS HAPPENS WHEN THE CAR IS OFF AND THERE IS NOT A KEY IN THE IGNITION. ALSO HAPPENS WHEN CAR IS ON, WHILE IN DRIVE AND IN PARK, STATIONARY, MOVING, TURNING, STOPPED, ETC. ALWAYS MAKES THE CLICKING SOUND WHEN UNLOCKING AND LOCKING DOORS. NOT FOB RELATED BECAUSE CLICKING SOUND HAPPENS WHEN MANUALLY UNLOCKING AND LOCKING DOORS. THIS HAPPENS WHEN THE KEY IS NOT IN THE IGNITION. (OTHER IMPALA OWNERS HAVE TOLD ME THEY ARE HAVING THE SAME ISSUE) THE CLICKING SOUNDSTARTED ABOUT 3 YEARS AGO AND WOULD HAPPEN OCCASIONALLY. NOW IT HAPPENS EVERY DAY, EACH TIME THE DOOR OPENS AND AFTER TURNING THE CAR OFF. IF WE ARE UNSURE IF DOORS ARE LOCKED AND USE THE KEY FOB TO LOCK, THE CLICKING STARTS AGAIN.
NHTSA complaint #11298231 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
SERVICE ABS/STABILITRACK IS DISPLAYING OFTEN. GRINDING NOISE, DECREASED POWER AND CAR WILL NEARLY STOP ON YOU FROM TIME TO TIME, PARTICULARLY WHEN TURNING. TAKEN TO DEALERSHIP, MORE THAN ONCE, THEY GET NO CODES ON DIAGNOSTIC. I BELIEVE THIS IS A WIRING ISSUE. HOWEVER, THIS DEFECT IS FOUND IN MANY YEARS OF THE SAME MAKE OF VEHICLE. AT TIMES WHEN TURNING, THE STOPPING OF THE VEHICLE COULD HARM OR KILL ME OR MY FAMILY. THERE IS BOUND TO BE LAWSUITS IF THIS IS NOT RECALLED. A SEARCH ONLINE PRODUCES HUNDREDS WITH THE SAME ISSUE.
NHTSA complaint #11246473 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
"TAKATA RECALL" MY VEHICLE IGNITION SWITCH HAS WENT OUT AND MY " SERVICE AIR BAG " LIGHT HAS CAME ON AS WELL. I SEARCHED MY VIN NUMBER ON THIS SITE AND "0 RECALLS" SHOWS UP AS A RESULT. HOWEVER ITS HARD TO BELIEVE THAT THE EXACT SAME PROBLEMS THAT WAS ONCE RECALLED ARE BOTH IN TACT ON MY VEHICLE. IN ADDITION TO, I RECENTLY SEARCHED "IGNITION SWITCH RECALL" ON THE RECALL LIST AND "CHEVY IMPALA 2013 " CAME UP AS RESULT AND THAT IS CURRENTLY THE VEHICLE IM DRIVING AND THAT IS THE PROBLEM IM HAVING. I REACHED OUT THE DEALERSHIP AND THEY INFORMED SAID MY VEHICLE ISN'T LISTED FOR RECALLS HOWEVER LIKE STATED BEFORE I HAVE THAT SAME VEHICLE WITH THE SAME PROBLEM AND NOTHING CAN BE DONE. TO ADD MORE INFORMATION DEALERSHIP EVEN INFORMED THAT THE RECALL HAS EXPIRED BUT THE PROBLEM HAD JUST BEGUN.
NHTSA complaint #11164149 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 40 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. IN ADDITION, THE TRACTION CONTROL AND ABS WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT HE HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT WAS ABLE TO CONTINUE DRIVING AT A LOW SPEED TO HIS RESIDENCE. THE CONTACT CALLED ALAMO CITY CHEVROLET AT (210) 987-2134 (LOCATED AT 9400 SAN PEDRO AVE, SAN ANTONIO, TX 78216) AND WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
NHTSA complaint #11122960 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
ACTUATOR FAILS UNDER DASH CAUSING A/C TO FAIL IN THE ARIZONA DESERT. THIS IS THE 4 OR 5TH-TIME CHEVROLET HAS REPLACED UNDER MY EXTENDED WARRANTY AND THEY CLAIM IT IS A COMMON PROBLEM WITH NO RECALL AS IT IS NOT SAFETY RELATED. A/C FAILURE IN THE ARIZONA DESERT IS DEFINATLY A SAFTY ISSUE.
NHTSA complaint #11103905 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
I HAVE A LOUD TICKING NOISE INSIDE THE DASH (PASSENGER SIDE) THAT STARTS WHEN THE A/C IS TURNED OFF. ALSO HAPPENS IF THE A/C IN THE ON POSITION WHEN THE VEHICLE IS TURNED OFF FOR QUITE SOMETIME. VERY ANNOYING AND SCARY.THIS HAPPENS WHILE DRIVING OR WHEN THE KEY IS NOT IN THE VEHICLE.
NHTSA complaint #11097702 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
THE WIRE HARNESS THAT CONTROLS THE LEFT FRONT ABS AND STABILITRAK BROKE CAUSING THE ABS TO ENGAGE ON IT'S OWN WHILE DRIVING ON THE HIGHWAY. AFTER READING ONLINE IT IS APPARENT THAT THIS IS A COMMON PROBLEM WITH THE IMPALA THAT EVEN HAS A TSB FOR THE PROBLEM. THIS IS A EXTREMELY DANGEROUS ISSUE THAT SHOULD BE RECALLED. I HAVE ATTACHED A PICTURE OF THE BROKEN HARNESS ALONG WITH THE $272.94 BILL FOR HAVING THE DEALER REPAIR IT.
NHTSA complaint #11083421 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
MY REAR DEFROST STOPPED WORKING ONE DAY SO I INSPECTED THE HARNESS FOR REAR DEFROST AND I NOTICED IT WAS BURNT UP AND MELTED AND I AM NOT THE ONLY ONE WHO HAS EXPERIRNCED THIS ISSUE. LOTS OF OTHER IMPALA OWNERS HAVE THE SAME PROBLEM. I CSLLED THE DEALER AND ASKED IF THIS WAS A RECALL AND THEY SAID NO THIS IS A SAFTEY HAZARD TO ME AND PLENTY OF OTHER MOTORISTS.
NHTSA complaint #11081430 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
IGNITION STICKS IN THE 'START' POSITION & HAS TO MANUALLY BE TURNED TO THE 'RUN' POSITION. NEW IGNITION HAD TO BE INSTALLED.
NHTSA complaint #11060747 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
AT ROUGHLY 26,000 MILES MY ABS, STABILITRAC, AND TRACTION CONTROL LIGHTS CAME ON. I TOOK MY CAR TO DEALERSHIP TO REPAIR IGNITION RECALL, THEY REPLACED THE ABS WIRE HARNESS AND CORRECTED THE THE PROBLEM. AT ROUGHLY 56,000 AND 86,000 THE ABS, STABILITRAC, AND TRACTION CONTROL LIGHTS CAME BACK ON. I AM CARRYING MY CAR BACK INTO THE DEALERSHIP AGAIN TOMORROW FOR THE 3RD TIME FOR THE SAME ISSUE. MY CAR IS NOW DECELERATING ON ITS OWN AND THE WHEELS ARE ABRUPTLY LOCKING. THE CAR IS MOVING DURING ALL OF THESE INCIDENTS. MY CAR HAS BEGUN FLASHING ABS, STABILITRAC, AND TRACTION CONTROL LIGHTS AND ABRUPTLY DECELERATING ON ITS OWN AT 60/75 MILES PER HOUR.
NHTSA complaint #11030253 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
"TAKATA RECALL" I PURCHASED A 2013 CHEVROLET IMPALA 02/2015. ONE MONTH LATER MY CAR STOPPED IN ME. I GOT THE CAR TOWED TO SERRA CHEVROLET. THEY SAID I WAS OUT OF GAS WHICH I DIDN'T BELIEVE CAUSE I WAS AT QTR OF TANK. THEY SAID WITH THE KIND OF ENGINE I HAD QTR OF A TANK MEANT EMPTY IN MY CAR. I DIDN'T BELIEVE THIS. IN 02/2016, ON MY WAY TO WORK, MY CAR STOP ON THE INTERSTATE. I GOT THE CAR TOWED TO SERRA CHEVROLET AGAIN. THEY SAID MY FUEL PUMP SENSOR AND SOMETHING ELSE WAS GONE. THEY USED MY EXTENDED WARRANTY THAT I PURCHASED W/ SERRA TOYOTA WHEN I BOUGHT THE VEHICLE. I LOST MY JOB DUE TO THIS PROBLEM WITH THIS CAR. IN 02/2017, THE CAR STOPPED ON ME AGAIN. I GOT THE CAR TOWED AGAIN TO SERRA ON 02/03/17. THEY SAID IT WAS MY FUEL PUMP SENSOR. I HAD TO PAY $420.21 OUT OF POCKET ON 02/09 TO GET MY CAR. THEY SAID MY EXTENDED WARRANTY HAD EXPIRED. I DON'T UNDERSTAND CAUSE MY POWERTRAIN WARRANTY HAVEN'T EXPIRED, I'M ALSO STILL PAYING FOR AN EXTENDED WARRANTY WITH MY CARNOTE BUT I CAN'T UTILIZE, AND I ONLY USED THE EXTENDED WARRANTY ONCE. ON 02/13/17 AFTER I GOT MY CAR FROM SERRA MY CAR STOP WHILE I WAS DRIVING AGAIN. I CONTACTED SERRA. THEY PAID FOR TOWING BUT I HAD TO PAY FOR AN EMC, WHICH WAS $329.18. AT THE TIME, MY CAR HAD 86,078 MILES. ON 4/28/2017, I DON'T KNOW WHAT THEY SAID WAS WRONG BUT I PAID $1,131.25 ON 05/15/2017. I DON'T THINK THEY KNEW WHAT WAS WRONG. ON 05/24/2017, MY CAR MESSED UP AGAIN, AND I HAD TO PAY $133.00. SERRA GAVE ME A $32.95 DISCOUNT CAUSE I'VE HAD TO SPEND SO MUCH MONEY. AT THIS TIME, I HAVE 90668 MILES ON MY CAR. ON 06/21 OR 27TH, MY SERPINTINE BELT BROKE AND I HAD TO PAY $468. TO HENDRIX CHEVROLET. THAT WAS THE CLOSEST CHEVY STORE WHERE MY CAR STOPPED. NOW 7/18/17 MY CAR IS BACK IN THE SHOP AT SERRA. THEY SAY MY CRANKSHAFT AND SOMETHING WITH MY MOTOR. MY CAR HAVE 93,586 MILES. I WAS SOLD A LEMON FROM SERRA TOYOTA. I HAVE PAID $2,481 SINCE.
NHTSA complaint #11006288 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 3 MPH, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED AND REMAINED ON. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A WIRE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10981560 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
HARD POPPING IN THE DASHBOARD.... I KNOW 3 OTHER PEOPLE THAT HAVE HAD THE SAME PROBLEM.... IS THIS NOT MEANS FOR A RECALL.... JUST COST ME 1000 DOLLARS. WITH A WARRANTY SO WHY ISN'T THIS COVERED IN A BUMPER TO BUMPER WARRANTY?
NHTSA complaint #10969034 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
DASHBOARD INDICATOR SHOWS 88 MILES FUEL RANGE REMAINING. CAR RAN OUT OF GAS. FUEL RANGE INDICATOR KEPT INCREASING THE RANGE DURING THE LAST 20 MILES OF DRIVING. NO ALARM SOUNDED. CAR HAS LESS THAN 50,000 MILES ON IT. WE CAN NO LONGER TRUST THE FUEL RANGE INDICATOR.
NHTSA complaint #10965851 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
2013 CHEVROLET IMPALA: A WEEK AGO MY PASSENGER WINDOW (BACKSEAT) I ROLLED IT DOWN WITH THE DRIVER SIDE BUT COULD ONLY ROLL IT BACK UP WITH THE ORINGNAL DOOR ( RIGHT SIDE BACK DOOR) AND NOW MY BREAK LIGHTS STAY ON I HAVE TO UNPLUG BATTERY TO CUT EVERYTHING OFF BECAUSE IT WILL NOT GO OFF ANY OTHER WAY I TURNED CAR COMPLETELY OFF AND ALSO TURN LIGHTS OFF INSTEAD OF AUTO AND STILL THEY REMAIN ON
NHTSA complaint #10945362 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
THE ABS, TRACTION CONTROL, BRAKE ASSIST AND STABILITRAK WARNING LIGHTS COME ON INTERMITTENTLY WHILE DRIVING. A GRINDING NOISE CAN BE HEARD COMING FROM THE FRONT-LEFT WHEEL. THIS USUALLY OCCURS WHILE ACCELERATING FROM A DEAD STOP OR MAKING LEFT TURNS FROM A DEAD STOP. I HAVE GOTTEN BOTH HUBS REPLACED AND IT STILL IS HAPPENING.
NHTSA complaint #10924041 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
WHEN ACCELERATING FROM STOPPED POSITION, ESPECIALLY WHEN TURNING TO EITHER SIDE, EXPERIENCED A GRINDING NOISE, LOSS OF POWER, DIMMING LIGHTS, AND ABS LIGHT COMING ON. GRINDING NOISE COMES FROM LOWER ENGINE AREA IN FRONT OF VEHICLE. REPEATED OCCURRENCES ARE BECOMING MORE FREQUENT. NOT KNOWN WHAT THE PROBLEM IS, BUT APPEARS TO BE TIED TO ABS/ELECTRICAL SYSTEM. POSTINGS OF SIMILAR SITUATIONS HAVE APPEARED IN VARIOUS WEBSITES DEALING WITH FREQUENT PROBLEMS OF SPECIFIC VEHICLES. GM DEALER CHARGED ME DIAGNOSIS FEE, BUT FOUND NOTHING. GM DEALER SAID IN ORDER TO FIND THE PROBLEM I WOULD HAVE TO BRING CAR IN WHEN ABS LIGHT WAS ON. I AM CONCERNED THAT I AM DUE FOR A SIGNIFICANT FAILURE BEFORE DEALER FINDS THE PROBLEM, OR ACKNOWLEDGES SAME. ALTHOUGH I REFERENCE ONE DATE OF OCCURRENCE, THIS PROBLEM HAS BEEN HAPPENING FOR 6 MONTHS WITH INCREASING EVENTS AS OF LATE.
NHTSA complaint #10923934 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE ATTEMPTING TO START THE ENGINE, THE BATTERY FAILED. THE BATTERY WAS ABLE TO BE JUMPSTARTED. THE DEALER DIAGNOSED THE VEHICLE, BUT FOUND NO FAILURE. THE MECHANIC SUGGESTED THAT THE CONTACT REPLACE THE GRILL TO PREVENT THE BATTERY FROM FAILING AGAIN. A FEW DAYS LATER, THE VEHICLE WAS UNABLE TO START WHEN THE KEY WAS TURNED IN THE IGNITION. AFTER SEVERAL ATTEMPTS, THE VEHICLE STARTED. SHORTLY AFTER, THE COMPUTER SYSTEM RESET AND ALL OF THE WARNING PROMPTS ILLUMINATED. THE CONTACT STATED THAT THE ALARM, TURN SIGNALS, HORN, AND NOTIFICATIONS FAILED TO FUNCTION PROPERLY. THE CONTACT ATTEMPTED TO TURN OFF THE IGNITION SWITCH, BUT WAS UNABLE TO REMOVE THE KEY OUT OF THE IGNITION BECAUSE IT WAS TOO HOT. THE DEALER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 54,000.
NHTSA complaint #10903722 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT HEARD ABNORMAL NOISES THAT PROGRESSED WITHOUT WARNING. THE VEHICLE STALLED SEVERAL TIMES AND THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE VEHICLE TO RESTART. TN ADDITION, THE ABS AND TRACTION CONTROL STABILIZER WARNING INDICATORS ILLUMINATED MULTIPLE TIMES WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN THREE TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAS UNABLE TO DETERMINE IF THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
NHTSA complaint #10897748 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE STABILITRAC CONTROL, SERVICE TRACTION CONTROL, ESC, AND ENGINE WARNING INDICATORS ILLUMINATED. THE CRUISE CONTROL LIGHT TURNED OFF AND, WHILE DEPRESSING THE BRAKE PEDAL, THERE WAS A CLICKING NOISE COMING FROM THE GLOVE COMPARTMENT. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
NHTSA complaint #10896710 — an unverified report by a vehicle owner.