FaultScore

FaultScore report

2002 Chevrolet Malibu Classic problems

Owners have filed 21 complaints about the 2002 Chevrolet Malibu Classic with NHTSA between 2014 and 2018. The largest single group is the electrical system. Across this model's run it ranks 7 of 9 worst.

A

FaultScore 14/100

Higher is worse. Measured against the other years of the Chevrolet Malibu Classic.

How this is worked out

The numbers

21

Complaints

0

Crashes reported

0

Fires reported

0

Injuries reported

70,000 mi

Median mileage at failure

Half of reported failures happened before this

7%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 24 vs 50 Severity 0 vs 50 Early failure 11 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 24
Against the median year of the Chevrolet Malibu Classic. 50 means typical for this model; 100 means roughly double.
Severity — 0
0% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 11
7% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2002 compares with every other Chevrolet Malibu Classic

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2002 Chevrolet Malibu Classic

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Median failure at 69,650 miles

Lights 4 19.0%

Median failure at 101,000 miles

Engine & Cooling 3 14.3%

Median failure at 99,378 miles

Other & Unspecified 2 9.5%

Median failure at 65,000 miles

Transmission & Drivetrain 1 4.8%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

10,000 – 24,999 miles 1 6.7%
50,000 – 74,999 miles 7 46.7%
75,000 – 99,999 miles 2 13.3%
100,000 – 149,999 miles 4 26.7%
150,000+ miles 1 6.7%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jul 2014 peak 5 Jul 2018

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 89,000 miles Corning, OH

EXTERIOR LIGHTING

MY 2002 CHEVROLET CLASSIC HAS A DANGEROUS CONDITION WHERE THE TURN SIGNAL/HAZARD WARNING FLASHERS BECOME INOPERATIVE. THE CONDITION IS COMPLETELY RANDOM AND OCCURS INTERMITTENTLY. THIS HAS CREATED SURPRISE UNSAFE SITUATIONS WHEN MAKING LANE CHANGES AND LEFT AND RIGHT HAND TURNS. CHEVROLET KNOWS ABOUT THE FAULTY TURN SIGNAL/HAZARD WARNING FLASHERS HOWEVER NO RECALLS HAVE BEEN MADE. IN APRIL 2006 CHEVROLET SENT A SOMEWHAT DISMISSIVE LETTER ABOUT THE CONDITION. HOWEVER THE LETTER CLEARLY STATES THIS IS NOT A RECALL AND DO NOT TAKE YOUR VEHICLE IN FOR SERVICE. AT THAT TIME MY 2002 CHEVROLET CLASSIC DID NOT HAVE THE CONDITION DESCRIBED IN THE LETTER. I FEEL THE LANGUAGE AND INTENT OF THE LETTER WAS CONFUSING AND CREATED OPPORTUNITY FOR CHEVROLET TO DISREGARD THE CUSTOMER.

NHTSA complaint #11109889 — an unverified report by a vehicle owner.

at 113,000 miles Roxboro, NC

EXTERIOR LIGHTING:TURN SIGNAL:SWITCH

TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU CLASSIC. WHILE DRIVING UNKNOWN SPEEDS, THE TURN SIGNAL AND EMERGENCY LIGHT INDICATORS FAILED TO ILLUMINATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT AN UNKNOWN MODULE SWITCH NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 113,000.

NHTSA complaint #11104056 — an unverified report by a vehicle owner.

at 113,000 miles Roxboro, NC

EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH

TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU CLASSIC. WHILE DRIVING UNKNOWN SPEEDS, THE TURN SIGNAL AND EMERGENCY LIGHT INDICATORS FAILED TO ILLUMINATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT AN UNKNOWN MODULE SWITCH NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 113,000.

NHTSA complaint #11104056 — an unverified report by a vehicle owner.

at 99,378 miles Arkadelphia, AR

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU CLASSIC. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE AND LOST POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EGR VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO GILDNER DODGE-CHRYSLER-JEEP INC (1451 N 10TH ST, ARKADELPHIA, AR 71923 (870) 246-6800), BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS PROVIDED A CALL BACK. THE APPROXIMATE FAILURE MILEAGE WAS 99,378.

NHTSA complaint #11046619 — an unverified report by a vehicle owner.

at 110,000 miles Bunker Hill, IL

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2002 CHEVROLET MAILBU CLASSIC. WHILE DRIVING APPROXIMATELY 10 MPH, THE ENGINE STALLED WHILE MAKING A LEFT TURN AND THE SECURITY WARNING LIGHT ILLUMINATED. THE CONTACT ALSOOBSERVED AN ABNORMAL NOISE DURING THE FAILURE. THE CONTACT ALSO STATED THAT THE POWER LOCKS UNLOCKED AND LOCKED WITHOUT BEING PROMPTED AND THE GAUGE LEVELS INCREASED. THE VEHICLE WAS ABLE TO RESTART AFTER VARIOUS ATTEMPTS; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT MENTIONED THAT THE ENGINE WAS SERVICED PER A RECALL, BUT THE NHTSA CAMPAIGN NUMBER WAS NOT AVAILABLE.THE FAILURE MILEAGE WAS 110,000.

NHTSA complaint #10892083 — an unverified report by a vehicle owner.

at 110,000 miles Bunker Hill, IL

ENGINE

TL* THE CONTACT OWNS A 2002 CHEVROLET MAILBU CLASSIC. WHILE DRIVING APPROXIMATELY 10 MPH, THE ENGINE STALLED WHILE MAKING A LEFT TURN AND THE SECURITY WARNING LIGHT ILLUMINATED. THE CONTACT ALSOOBSERVED AN ABNORMAL NOISE DURING THE FAILURE. THE CONTACT ALSO STATED THAT THE POWER LOCKS UNLOCKED AND LOCKED WITHOUT BEING PROMPTED AND THE GAUGE LEVELS INCREASED. THE VEHICLE WAS ABLE TO RESTART AFTER VARIOUS ATTEMPTS; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT MENTIONED THAT THE ENGINE WAS SERVICED PER A RECALL, BUT THE NHTSA CAMPAIGN NUMBER WAS NOT AVAILABLE.THE FAILURE MILEAGE WAS 110,000.

NHTSA complaint #10892083 — an unverified report by a vehicle owner.

at 20,000 miles Summersville, WV

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU CLASSIC. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE ANTI-THEFT WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PASS LOCK SENSOR AND IGNITION CYLINDER HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

NHTSA complaint #10787935 — an unverified report by a vehicle owner.

at 181,161 miles Conestoga, PA

ELECTRICAL SYSTEM

WENT TO FAULKNER LANCASTER PA. FOR INSPECTION TELLING ME I NEED A IGNITION LOCK CYLINDER IN THIS VEHICLE FOR INSPECTION . THEY DID OVERALL TEST AND CHARGED ME $ 298.00 FOR THIS INFO .I HAVE BEEN CHEATED FOR THE LAST FOUR YEARS EVERY TIME I WOULD TAKE THIS IN FOR INSPECTION. THREE CATALYTIC CONVERTER LATER OVER A THREE YEAR STRETCH .THEY DID NOTHING TO HELP THEY JUST TAKE MY MONEY AND SAY THERE WAS NO RECALL FOR IGNITION LOCK CYLINDER ON THIS VEHICLE. BUT NOW THEY WANT TO REPLACE IT AT MY EXPENSES. I HAVE BEEN RIPPED OFF AND FEEL THEY DON'T CARE ABOUT MY CAR. I PURCHASED THIS CAR IN 2004 WITH 30000 MILES AND KEPT IT SERVICED .

NHTSA complaint #10733251 — an unverified report by a vehicle owner.

at 60,000 miles Pikeville, TN

UNKNOWN OR OTHER

A/C GOES ON INTERMITTENTLY. THIS HAS GONE ON SINCE 2008. OTHERS WHO ALSO OWN MALIBUS HAVE SPOKEN ABOUT THIS PROBLEM. NOT TOO GOOD IN SUMMER!!!

NHTSA complaint #10730446 — an unverified report by a vehicle owner.

Deltona, FL

ELECTRICAL SYSTEM

CHEVROLET MALIBU CONSUMER IS SEEKING REIMBURSEMENT FOR EXPENSES *CN THE CONSUMER STATED THE IGNITION LOCK CYLINDER WAS REPLACED, DUE TO THE VEHICLE STALLING. *JB CONSUMER FOLLOW-UP. UPDATED 01/28/15.

NHTSA complaint #10660607 — an unverified report by a vehicle owner.

Huntingdon, PA

ELECTRICAL SYSTEM

2002 CHEVROLET MALIBU CLASSIC. DRIVER RECEIVED CAR AS GIFT AND FRIEND HAS SAME CAR WITH A RECALL ISSUED. CONSUMER HAS YET TO RECEIVE ONE. *TA RECALL # 14V400000.

NHTSA complaint #10660620 — an unverified report by a vehicle owner.

Fountain, CO

ELECTRICAL SYSTEM

2002 CHEVROLET MALIBU CLASSIC. IGNITION LOCK CYLINDER WAS REPLACED.

NHTSA complaint #10659586 — an unverified report by a vehicle owner.

Nashivlle, AR

POWER TRAIN

TRANSMISSION STICKS WHEN PUTTING VEHICLE IN GEAR CAUSING IT TO STALL AND JERK. BACK DOOR LOCK CONSTANTLY LOCKS AND UNLOCKS EVEN WHEN NOT IN USE. THIS PROBLEM IS VERY IRRITATING. THE GLASS HATCH UNLOCKS AND OPENS WITHOUT WARNING. THIS IS A VERY COMMON PROBLEM WITH FORD EXPLORERS. THE GLASS HATCH GOES UP WITHOUT WARNING AND SOMETIMES ENDS UP SLAMMING DOWN WHEN DRIVER HITS THEIR BRAKES OR SOMETHING, CAUSING THE GLASS TO SCATTER.

NHTSA complaint #10662727 — an unverified report by a vehicle owner.

at 60,000 miles North Wilkesboro, NC

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU CLASSIC. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE KEY COULD BE REMOVED OUT OF THE IGNITION SWITCH AND THE VEHICLE WOULD NOT SHUT OFF. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO START INTERMITTENTLY AFTER THE KEY WAS TURN INTO THE ON POSITION. THE CONTACT STATED THAT THE KEY HAD TO BE REPEATEDLY JIGGLED IN ORDER TO SUCCESSFULLY START THE VEHICLE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). HOWEVER, THE RECALL REMEDY INDICATED THAT ONLY THE KEY WOULD BE REPAIRED. THE CONTACT BELIEVED THAT THE IGNITION SWITCH AND CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #10659809 — an unverified report by a vehicle owner.

Medina, OH

ELECTRICAL SYSTEM

2002 CHEVROLET MALIBU CLASSIC. CONSUMER WRITES IN REGARDS TO SAFETY RECALL. *TGW THE IGNITION LOCK CYLINDER WAS REPLACED.

NHTSA complaint #10653306 — an unverified report by a vehicle owner.

at 70,000 miles Corning, OH

UNKNOWN OR OTHER

2002 CHEVROLET MALIBU CLASSIC ENGINE FAILS TO START. GM PASSLOCK THEFT SYSTEM INDICATOR LIGHT FLASHES, AND STAYS LIT. VEHICLE HAS FAILED TO START AND STRANDED DRIVER AND PASSENGERS. KEY FEELS LOOSE IN IGNITION. TRIM SURROUNDING IGNITION REMAINS LOOSE FROM MULTIPLE SWITCH REPLACEMENTS. SAME ISSUE HAS BEEN DIAGNOSED BEFORE. VEHICLE DIAGNOSED AND DOCUMENTED AT GM SERVICE CENTER AS HAVING A FAILED IGNITION SWITCH FOR THE SECOND TIME. VEHICLE HAD TO HAVE IGNITION SWITCH REPLACED 2 TIMES AT OWNER'S EXPENSE FOR A GRAND TOTAL OF OVER $1200. ALL PARTS AND REPLACEMENTS HAVE BEEN PERFORMED AT THE SAME GENUINE GM SERVICE CENTER. RECOMMEND IGNITION SWITCH RECALL FOR SAFETY AND RELIABILITY ISSUES. FIRST REPLACEMENT OCCURRED IN 2008. SECOND SWITCH REPLACEMENT REQUIRED IN 2014. VEHICLE PART OF RECENT GM RECALL #:N140350 FOR UNINTENDED KEY ROTATION. REMEDY WAS PERFORMED ON THE DAY OF IGNITION SWITCH REPLACEMENT NUMBER 2; WHICH INCLUDED "INSERTS" FOR THE KEY RING SO THAT IT GOES FROM A "SLOT" DESIGN TO A HOLE DESIGN AND 2 SMALL 13 MM RINGS. IT SHOULD BE NOTED THAT THIS IS A FAILED REMEDY THAT CAN BE FOUND IN GENERAL MOTORS TSB # 05-02-35-007A AND WAS PERFORMED ON SIMILAR MODEL YEAR VEHICLES. THIS SOLUTION OR REMEDY FROM ENGINEERING DID NOT ULTIMATELY PROTECT DRIVERS AND OPERATORS FROM UNINTENDED KEY ROTATION. THIS SO CALLED RECALL REMEDY IS A PREVIOUSLY KNOWN FAILURE AND CAN BE FOUND IN PUBLIC DOCUMENTS CONCERNING GM IGNITION SWITCH LITIGATION. WHY IS GM ALLOWED TO CONTINUE TO IMPLEMENT A FAILED DESIGN WHEN IT COMES TO HANDLING THE IGNITION SWITCH RECALLS. IF IT DOESN'T WORK IN 6 DIFFERENT GM VEHICLES, THEN WHY WOULD IT WORK IN THE 1997-2005MY CHEVROLET MALIBU CLASSIC? THIS IS DECEPTIVE AND A CLEAR INDICATION THAT GM DOES NOT CARE ABOUT THEIR CUSTOMERS.

NHTSA complaint #10653221 — an unverified report by a vehicle owner.

at 70,000 miles Corning, OH

ELECTRICAL SYSTEM

2002 CHEVROLET MALIBU CLASSIC ENGINE FAILS TO START. GM PASSLOCK THEFT SYSTEM INDICATOR LIGHT FLASHES, AND STAYS LIT. VEHICLE HAS FAILED TO START AND STRANDED DRIVER AND PASSENGERS. KEY FEELS LOOSE IN IGNITION. TRIM SURROUNDING IGNITION REMAINS LOOSE FROM MULTIPLE SWITCH REPLACEMENTS. SAME ISSUE HAS BEEN DIAGNOSED BEFORE. VEHICLE DIAGNOSED AND DOCUMENTED AT GM SERVICE CENTER AS HAVING A FAILED IGNITION SWITCH FOR THE SECOND TIME. VEHICLE HAD TO HAVE IGNITION SWITCH REPLACED 2 TIMES AT OWNER'S EXPENSE FOR A GRAND TOTAL OF OVER $1200. ALL PARTS AND REPLACEMENTS HAVE BEEN PERFORMED AT THE SAME GENUINE GM SERVICE CENTER. RECOMMEND IGNITION SWITCH RECALL FOR SAFETY AND RELIABILITY ISSUES. FIRST REPLACEMENT OCCURRED IN 2008. SECOND SWITCH REPLACEMENT REQUIRED IN 2014. VEHICLE PART OF RECENT GM RECALL #:N140350 FOR UNINTENDED KEY ROTATION. REMEDY WAS PERFORMED ON THE DAY OF IGNITION SWITCH REPLACEMENT NUMBER 2; WHICH INCLUDED "INSERTS" FOR THE KEY RING SO THAT IT GOES FROM A "SLOT" DESIGN TO A HOLE DESIGN AND 2 SMALL 13 MM RINGS. IT SHOULD BE NOTED THAT THIS IS A FAILED REMEDY THAT CAN BE FOUND IN GENERAL MOTORS TSB # 05-02-35-007A AND WAS PERFORMED ON SIMILAR MODEL YEAR VEHICLES. THIS SOLUTION OR REMEDY FROM ENGINEERING DID NOT ULTIMATELY PROTECT DRIVERS AND OPERATORS FROM UNINTENDED KEY ROTATION. THIS SO CALLED RECALL REMEDY IS A PREVIOUSLY KNOWN FAILURE AND CAN BE FOUND IN PUBLIC DOCUMENTS CONCERNING GM IGNITION SWITCH LITIGATION. WHY IS GM ALLOWED TO CONTINUE TO IMPLEMENT A FAILED DESIGN WHEN IT COMES TO HANDLING THE IGNITION SWITCH RECALLS. IF IT DOESN'T WORK IN 6 DIFFERENT GM VEHICLES, THEN WHY WOULD IT WORK IN THE 1997-2005MY CHEVROLET MALIBU CLASSIC? THIS IS DECEPTIVE AND A CLEAR INDICATION THAT GM DOES NOT CARE ABOUT THEIR CUSTOMERS.

NHTSA complaint #10653221 — an unverified report by a vehicle owner.

at 70,000 miles Corning, OH

ENGINE

2002 CHEVROLET MALIBU CLASSIC ENGINE FAILS TO START. GM PASSLOCK THEFT SYSTEM INDICATOR LIGHT FLASHES, AND STAYS LIT. VEHICLE HAS FAILED TO START AND STRANDED DRIVER AND PASSENGERS. KEY FEELS LOOSE IN IGNITION. TRIM SURROUNDING IGNITION REMAINS LOOSE FROM MULTIPLE SWITCH REPLACEMENTS. SAME ISSUE HAS BEEN DIAGNOSED BEFORE. VEHICLE DIAGNOSED AND DOCUMENTED AT GM SERVICE CENTER AS HAVING A FAILED IGNITION SWITCH FOR THE SECOND TIME. VEHICLE HAD TO HAVE IGNITION SWITCH REPLACED 2 TIMES AT OWNER'S EXPENSE FOR A GRAND TOTAL OF OVER $1200. ALL PARTS AND REPLACEMENTS HAVE BEEN PERFORMED AT THE SAME GENUINE GM SERVICE CENTER. RECOMMEND IGNITION SWITCH RECALL FOR SAFETY AND RELIABILITY ISSUES. FIRST REPLACEMENT OCCURRED IN 2008. SECOND SWITCH REPLACEMENT REQUIRED IN 2014. VEHICLE PART OF RECENT GM RECALL #:N140350 FOR UNINTENDED KEY ROTATION. REMEDY WAS PERFORMED ON THE DAY OF IGNITION SWITCH REPLACEMENT NUMBER 2; WHICH INCLUDED "INSERTS" FOR THE KEY RING SO THAT IT GOES FROM A "SLOT" DESIGN TO A HOLE DESIGN AND 2 SMALL 13 MM RINGS. IT SHOULD BE NOTED THAT THIS IS A FAILED REMEDY THAT CAN BE FOUND IN GENERAL MOTORS TSB # 05-02-35-007A AND WAS PERFORMED ON SIMILAR MODEL YEAR VEHICLES. THIS SOLUTION OR REMEDY FROM ENGINEERING DID NOT ULTIMATELY PROTECT DRIVERS AND OPERATORS FROM UNINTENDED KEY ROTATION. THIS SO CALLED RECALL REMEDY IS A PREVIOUSLY KNOWN FAILURE AND CAN BE FOUND IN PUBLIC DOCUMENTS CONCERNING GM IGNITION SWITCH LITIGATION. WHY IS GM ALLOWED TO CONTINUE TO IMPLEMENT A FAILED DESIGN WHEN IT COMES TO HANDLING THE IGNITION SWITCH RECALLS. IF IT DOESN'T WORK IN 6 DIFFERENT GM VEHICLES, THEN WHY WOULD IT WORK IN THE 1997-2005MY CHEVROLET MALIBU CLASSIC? THIS IS DECEPTIVE AND A CLEAR INDICATION THAT GM DOES NOT CARE ABOUT THEIR CUSTOMERS.

NHTSA complaint #10653221 — an unverified report by a vehicle owner.

Shubuta, MS

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL.

NHTSA complaint #10643503 — an unverified report by a vehicle owner.

at 69,300 miles Corning, OH

EXTERIOR LIGHTING

2002 CHEVROLET MALIBU LS SEDAN PRESENTED HAS NOTICEABLY WEAK AND INEFFICIENT HEADLIGHTS AND FOG LIGHTS POSING A SAFETY ISSUE. THE FOG LIGHTS ARE NOT EFFECTIVE IN MILDLY FOGGY DRIVING CONDITIONS AT ALL. IN FACT DUE TO SUCH POOR PERFORMANCE, IT IS QUITE DIFFICULT TO DISCERN WHETHER OR NOT THE FOG LIGHTS ARE TURNED ON. HEADLIGHT PERFORMANCE IS POOR WITH MARKEDLY DECREASED LIGHTING EFFICIENCY IN CITY DRIVING AND ON WET ROADS. THE VEHICLE HEADLIGHTS DIM AND OR FLICKER WHEN THE DRIVER DEPRESSES THE BRAKE TO SLOW THE VEHICLE OR COME TO A COMPLETE STOP. CONCERN THAT ON COMING TRAFFIC CAN'T DISCERN BETWEEN HIGH AND LOW BEAMS OR A CONFUSION FROM THE UNINTENDED DIMMING/FLICKERING. VEHICLE ELECTRICAL SYSTEMS HAVE BEEN CHECKED WITH NO PROBLEMS FOUND. ALTERNATOR/GENERATOR CHECK OK, NEW BATTERY CHECK OK, SERPENTINE BELT AND PULLEYS CHECK OK, ALL BULBS, FUSES, AND FUSIBLE LINKS CHECK OK. NEW BULBS TRIED, BUT NO INCREASE IN LIGHTING OUTPUT. VEHICLE TAKEN TO GM SERVICE CENTER IN ZANESVILLE, OHIO. SERVICE TECHNICIAN TEST DROVE THE VEHICLE WITH CUSTOMER PRESENT. SERVICE TECHNICIAN STATED THAT THE PERFORMANCE ISSUE WAS BASICALLY "NORMAL" AND A COMMON CONCERN AMONG MANY CUSTOMERS. SERVICE TECH. WENT ON TO SAY THAT BRAND NEW GM VEHICLES HAVE THE SAME ISSUE, IN FACT HE STATED THAT THEY ARE WORSE. 2002 CHEVROLET MALIBU LS LIGHTING/ELECTRICAL PROBLEM STILL PERSISTS. VEHICLE DOES NOT FEEL SAFE TO DRIVE AT NIGHT DUE TO THE LIGHTING.

NHTSA complaint #10615974 — an unverified report by a vehicle owner.

at 69,300 miles Corning, OH

ELECTRICAL SYSTEM

2002 CHEVROLET MALIBU LS SEDAN PRESENTED HAS NOTICEABLY WEAK AND INEFFICIENT HEADLIGHTS AND FOG LIGHTS POSING A SAFETY ISSUE. THE FOG LIGHTS ARE NOT EFFECTIVE IN MILDLY FOGGY DRIVING CONDITIONS AT ALL. IN FACT DUE TO SUCH POOR PERFORMANCE, IT IS QUITE DIFFICULT TO DISCERN WHETHER OR NOT THE FOG LIGHTS ARE TURNED ON. HEADLIGHT PERFORMANCE IS POOR WITH MARKEDLY DECREASED LIGHTING EFFICIENCY IN CITY DRIVING AND ON WET ROADS. THE VEHICLE HEADLIGHTS DIM AND OR FLICKER WHEN THE DRIVER DEPRESSES THE BRAKE TO SLOW THE VEHICLE OR COME TO A COMPLETE STOP. CONCERN THAT ON COMING TRAFFIC CAN'T DISCERN BETWEEN HIGH AND LOW BEAMS OR A CONFUSION FROM THE UNINTENDED DIMMING/FLICKERING. VEHICLE ELECTRICAL SYSTEMS HAVE BEEN CHECKED WITH NO PROBLEMS FOUND. ALTERNATOR/GENERATOR CHECK OK, NEW BATTERY CHECK OK, SERPENTINE BELT AND PULLEYS CHECK OK, ALL BULBS, FUSES, AND FUSIBLE LINKS CHECK OK. NEW BULBS TRIED, BUT NO INCREASE IN LIGHTING OUTPUT. VEHICLE TAKEN TO GM SERVICE CENTER IN ZANESVILLE, OHIO. SERVICE TECHNICIAN TEST DROVE THE VEHICLE WITH CUSTOMER PRESENT. SERVICE TECHNICIAN STATED THAT THE PERFORMANCE ISSUE WAS BASICALLY "NORMAL" AND A COMMON CONCERN AMONG MANY CUSTOMERS. SERVICE TECH. WENT ON TO SAY THAT BRAND NEW GM VEHICLES HAVE THE SAME ISSUE, IN FACT HE STATED THAT THEY ARE WORSE. 2002 CHEVROLET MALIBU LS LIGHTING/ELECTRICAL PROBLEM STILL PERSISTS. VEHICLE DOES NOT FEEL SAFE TO DRIVE AT NIGHT DUE TO THE LIGHTING.

NHTSA complaint #10615974 — an unverified report by a vehicle owner.