FaultScore

2002 Chevrolet S10 door lock problems

21 of the 246 complaints about the 2002 Chevrolet S10 are about the doors, latches and locks — 9% of everything reported for this model year. Half of the failures with a mileage on record happened before 57,175 miles.

B

21

Complaints

0

Crashes

0

Fires

1

Injuries

Exactly what failed

Latch 10 47.6%
Latch 6 28.6%
Latches/Locks/Linkages 5 23.8%

Doors, Latches & Locks across every Chevrolet S10 year

1998 22 24.4%
2000 14 15.6%
2001 22 24.4%
2002 21 23.3%
2003 11 12.2%

What owners said

Filed with NHTSA, in their own words.

at 150,000 miles Grass Valley, CA

LATCHES/LOCKS/LINKAGES

2002 CHEVY S10 LS CREW CAB THE DOOR STRIKERS CAVED INTO THE FRAME ON BOTH SIDES DRIVERS SIDE AND PASSENGER SIDE.THIS HAPPENED WITH IN ONE DAY OF EACH OTHER. ON PHOTOGRAPHED INSPECTION THE STEEL HAD RIPPED IN THE SHAPE OF THE CLIP BEHIND THE DOOR STRIKERS AN OBVIOUS ENGINEERING FLAW IN DESIGN,I TOOK IT TO THE DEALER WHO ACKNOWLEDGED THE OBVIOUS DESIGN FLAW LAUNCHED A COMPLAINT WITH PHOTOS HE TOOK AS WELL. CHEVY SAID THE TRUCK WAS TO OLD, EVIDENTLY THE DOORS CAN FALL OFF YOUR TRUCK IN 8 YEARS AND CHEVY DOES NOT CARE. I HAD TO WELD THE STEEL MY SELF SINCE THE DOORS WOULD NOT SHUT. CHEVY WILL BE HIT WITH A CLASS ACTION LAWSUIT EVENTUALLY WHEN SOMEONE FALLS OUT OF THEIR CRAPPY TRUCK. UNLIKE TOYOTA WHO IS TAKING CARE OF THEIR CUSTOMERS CHEVY WILL JUST GIVE YOU THE MIDDLE FINGER. I WILL NEVER BUY ANOTHER CHEVY TRUCK UNLESS IT IS A 74 OR UNDER.SHAME ON CHEVY FOR SELLING SHOTTY CARS AND TRUCKS NO WONDER THEY WERE GOING OUT OF BUSINESS. NOW MY DOOR LOCK ON THE DRIVERS SIDE WON'T LOCK THE PLASTIC SEAT HANDLE SNAPPED OFF AND THE VISORS ON BOTH SIDE THE PLASTIC MIRROR HINGES JUST CRUMBLED BAD PLASTIC I CAN LIVE WITH BUT DOOR STRIKERS FALLING INTO THE FRAME I JUST CAN'T CONDONE THAT. THE 4 WHEEL DRIVE HAS NEVER WORKED RIGHT SINCE DAY ONE ,WHAT A PIECE OF JUNK. A REAL WASTE OF MONEY DIDN'T EVEN LAST 10 YEARS. CUSTOMER NO SERVICE AT CHEVY WAS A WASTE OF TIME AND FRUSTRATING. I DO NOT BELIEVE THAT A SAFETY ISSUE SUCH AS THE DOOR STRIKERS RIPPING OUT IS AN ISSUE OF BEING TO OLD IT IS A SAFETY ISSUE PERIOD AND NEEDS TO BE TAKEN CARE OF BY CHEVY.

NHTSA complaint #10355872 — an unverified report by a vehicle owner.

Conesus, NY

LATCHES/LOCKS/LINKAGES

THE MECHANISM TO OPEN THE 3RD DOOR ON MY CHEVY S10 PICKUP HAS BROKEN THREE TIMES. I HAVE STOPPED REPLACING IT, AS IT SEEMS FUTILE. THIS COULD PRESENT A SAFETY HAZARD IF SOMEONE IS SITTING IN THE BACK IN THE BENCH SEAT AND THERE IS AN ACCIDENT OR FIRE. IT WOULD BE VERY DIFFICULT FOR THEM TO EXIT THE VEHICLE (OR BE RESCUED FROM THE SEAT), ESPECIALLY IF THE DRIVER AND/OR PASSENGER OR INCAPACITATED.

NHTSA complaint #10255423 — an unverified report by a vehicle owner.

Westminster, MD

LATCHES/LOCKS/LINKAGES

TAILGATE OF S10 FLEW OFF BACK OF TRUCK.

NHTSA complaint #10252576 — an unverified report by a vehicle owner.

Candor, NY

LATCHES/LOCKS/LINKAGES

I AM THE SECOND OWNER OF MY S-10 ZR2, THE 3RD DOOR HAS BEEN UNUSABLE WITH SUBSTANTIAL COSTS PUT INTO IT. THIS HAPPENED TWICE UNDER WARRANTY AND WAS FIXED. IT WOULD BE NICE IF CHEVROLET WOULD DO SOMETHING TO HELP THE OWNERS OF THESE VEHICLES BECAUSE IT BECOMES VERY DANGEROUS TO HAVE SOMEONE RIDE IN THE THIRD SEAT.

NHTSA complaint #10235494 — an unverified report by a vehicle owner.

at 10,000 miles Elyria, OH

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

I PURCHASED THIS VEHICLE IN NEW FORM FROM GALLUCCI CHEVROLET IN MEDINA, OH. WHILE STILL UNDER WARRANTY, THE THIRD DOOR HANDLE USED TO OPEN THE REAR THIRD DOOR BROKE APPROXIMATELY THREE TIMES. WHILE STILL UNDER WARRANTY, I TOOK IT IN THE DEALERSHIP TO HAVE IT REPAIRED ON EACH OCCASION. WHEN THE VEHICLE RAN OUT OF WARRANTY, THE THIRD DOOR HANDLE AGAIN BROKE, AND TO DATE HAS NOT BEEN REPAIRED DUE TO COST. THIS INCIDENT APPARENTLY IS WIDELY KNOWN TO BE A PROBLEM WITH CHEVY, AS THE MECHANICS TOLD ME THIS IS COMMON IN MY VEHICLE, AND UPON SPEAKING WITH OTHERS WITH THE SAME VEHICLE, NEARLY EVERY ONE HAS HAD THE DOOR HANDLE BREAK. THIS PROHIBITS A THIRD PASSENGER FROM ENTERING OR EXITING THE VEHICLE OR FOR ME TO OPEN THE BACK SEAT FOR GROCERIES, ETC.

NHTSA complaint #10225396 — an unverified report by a vehicle owner.

at 65,225 miles Grapeland, TX

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

I HAVE THE SAME TAILGATE CABLE PROBLEM THAT EVERY OTHER S10 OWNER HAS. THE PROBLEM IS WELL DESCRIBED IN THE "GM SPECIAL POLICY ADJUSTMENT 06020". *TR THE DEALER SAYS MY VIN IS NOT INCLUDED IN THE RECALL OR "SPECIAL POLICY ADJUSTMENT" AND REFUSES TO FIX IT. ONE CABLE IS ALREADY BROKE INSIDE AND JUST CONNECTED BY THE OUTER PLASTIC. THE OTHER IS STILL HOLDING FOR NOW.

NHTSA complaint #10210166 — an unverified report by a vehicle owner.

Sheboygan, WI

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

MY 3RD DOOR LATCH HAS FAILED AGAIN!!! THIS IS THE 2ND TIME. THE DEALERSHIP I BOUGHT MY TRUCK FROM TOLD ME THEY KEEP A BOX LOAD OF THESE LATCHES IN STOCK BECAUSE THEY BREAK SO OFTEN. BAD DESIGN!!!! CHEVY NEEDS TO STEP UP AND PROVIDE A RELIABLE REPLACEMENT. IF MY SON WAS BACK THERE AND THERE WAS AN EMERGENCY I WOULD BE UNABLE TO OPEN THE 3RD DOOR.

NHTSA complaint #10209197 — an unverified report by a vehicle owner.

THE Villages, FL

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL*THE CONTACT OWNS A 2002 CHEVROLET S10. THE CONTACT STATED THAT THE HANDLE ON THE THIRD DOOR IS MADE OF PLASTIC. THE PLASTIC IS NOT STRONG ENOUGH AND HAS BEEN REPLACED THREE TIMES. HE NOTIFIED THE DEALER ON ALL THREE OCCASIONS TO HAVE THE HANDLE REPLACED, BUT THE FAILURE PERSISTS. THE DEALER AND THE MANUFACTURER STATED THAT THIS WILL BE THE LAST TIME THEY REPLACE THE HANDLE FREE OF CHARGE. THE CONTACT FEELS THAT THIS IS A SERIOUS HAZARD BECAUSE ONE WOULD BE UNABLE TO EXIT THE VEHICLE DUE TO THE VULNERABILITY OF THE HANDLE. THE CURRENT MILEAGE IS 27,000 AND FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #10196105 — an unverified report by a vehicle owner.

Pinckney, MI

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

THIRD DOOR ON MY 2002 CHEVY S10 PICKUP WILL NOT OPEN, IT WAS BEEN FIXED TWICE, AND ONCE AGAIN I AM NOT ABLE TO OPEN THIS DOOR WITHOUT EXTREME DIFFICULTY. SHOULD I NEED EASY ACCESS IT WOULD NEXT TO IMPOSSIBLE TO GAIN ACCESS QUICKLY.

NHTSA complaint #10183428 — an unverified report by a vehicle owner.

at 64,809 miles Seabrook, NH

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

3 TIMES MY 3RD DOOR LATCH HAS HAD TO BE REPLACED ON MY 2002 S10 PICKUP.

NHTSA complaint #10179509 — an unverified report by a vehicle owner.

Abingdon, MD

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

THIRD DOOR LATCH BREAKS OCCASIONALLY, PREVENTING ACCESS, OR EGRESS TO THE REAR SEAT. LATCH MUST THEN BE REPLACED BEFORE DOOR CAN BE OPENED. A PERSON IN THAT REAR SEAT WOULD BE TRAPPED. PART: DOOR LATCH AND HANDLE REPLACED; OLD PARTS NOT AVAILABLE.

NHTSA complaint #10176012 — an unverified report by a vehicle owner.

at 25,700 miles Germfask, MI

LATCHES/LOCKS/LINKAGES

18 MONTH OLD VEHICLE, PAINT PEELING OFF IN SHEETS DOWN TO BARE METAL ON LOWER FENDERS AND UNDER DOORS ON 2002 EXTENDED CAB S-10, RUSTING IN THOSE AREAS. TRIED TO GET CORRECTION FOR A YEAR AND A HALF. DEALER AND GM CONTACTED, REFUSED TO FIX, STATED WAS NORMAL WEAR AND TEAR, MY EXPERIENCE LEADS ME TO BELIEVE THE METAL WAS NOT PROPERLY CLEANED BEFORE PAINTING. NEVER IN MY 70 YEARS HAVE I OWNED OR SEEN A VEHICLE'S FINISH PEEL OFF IN SHEETS. I FINALLY GAVE UP AND HAD RHINO TRUCK BED FINISH SPRAYED ON FENDER EDGES, ROCKER PANELS AND LOWER DOORS TO STOP THE RUSTING. I WILL NEVER BUY ANOTHER GM PRODUCT BECAUSE OF THE LACK OF SERVICE FOR THIS AND OTHER DEFECTS (BROKEN LATCHES AND TAILGATE CABLES) ON MY S-10.

NHTSA complaint #10174418 — an unverified report by a vehicle owner.

at 57,175 miles Snellville, GA

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

THE THIRD DOOR LATCH HAS FAILED THREE TIMES ON MY 2002 S10 CHEVROLET PICKUP VIN:1GCS19W629114870 AS FOLLOWS: 1ST AT 10,842 MILES, 2ND AROUND 40,000 MILES REPAIRED ON 10,842 MILES AND THE THIRD TIME TODAY AT 57,175. I BELIEVE THIS PRESENTS A SEVER SAFETY HAZARD SHOULD THERE BE A FIRE AND SOMEONE WAS IN THE REAR SEAT BECAUSE THEY MAY NOT GET OUT AS THE DOOR WILL NOT OPEN. THIS DOOR LATCH IS NON-METAL AND APPARENTLY PRONE TO FAILURE.

NHTSA complaint #10170286 — an unverified report by a vehicle owner.

at 79,412 miles Parma, OH

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

DRIVERS DOOR LATCH HAS FAILED. NO LONGER CAN LATCH, THIS COULD HAVE BEEN A ISSUE AT HIGHWAY SPEEDS OF DOOR COMING OPEN OR ROUNDING A CURVE. ON 9-13-04 MY 3RD DOOR LATCH WAS ALSO REPLACED DUE TO BREAKAGE OF HANDLE .NOW TO THIS DATE I HAVE TO REPLACE THE PASSENGER DOOR LATCH WITH THE SAME FAILURE OF DRIVERS DOOR. THE ELECTRONIC SYSTEM IS NOT GREAT AND PLASTIC LATCHES. SOME TYPE OF SPRING FAILURE FROM DIRT AND WATER INTRUSION.

NHTSA complaint #10154771 — an unverified report by a vehicle owner.

at 200,000 miles Advance, NC

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

DOOR HANDLE FAILURE.

NHTSA complaint #10144172 — an unverified report by a vehicle owner.

at 36,475 miles Oviedo, FL

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

LEFT CABLE ON THE TAILGATE BROKE AND THE GATE FELL TO THE GROUND CAUSING THE CORNER OF THE GATE TO BEND AND SIGNIFICANT DAMAGE TO THE TAILGATE

NHTSA complaint #10133856 — an unverified report by a vehicle owner.

at 40,950 miles Loganville, GA

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

2002 CHEVROLET S10 PICKUP. FAILURE OF TAILGATE CABLES. WITHIN THE PAST 2 MONTHS BOTH TAILGATE SUPPORT CABLES BROKE IN THE GENERAL LOCATION OF THE CLOSE POSITION BEND. BOTH CABLES APPEAR TO BE OF IRON MATERIAL. I KNOW OTHER CHEVROLET TRUCKS HAVE A RECALL TO REPLACE THIS CABLE WITH A STEEL MATERIAL CABLE. WHY WAS THE S10 NOT ON THIS RECALL LISTING? IT'S THE SAME CABLE AS ON UNITS RECALLED? REPLACEMENT COST = $90.00 PER CABLE PLUS TAX OR $180.00 PLUS TAX TO REPLACE A DEFECTIVE PART - SHOULD NOT BE A CUSTOMER EXPENSE.

NHTSA complaint #10128764 — an unverified report by a vehicle owner.

at 13,500 miles Baton Rouge, LA

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

(1) NONE (2) CABLE ON TAILGATE LATCH BROKE. (LATCH2507F PART NUMBER 15726085) I JUST NOTICED ONE DAY THAT THE CABLE WAS BROKEN. NO ADVERSE CONSEQUENCES SINCE I NOTICED THE FAILURE. (3) I REPLACED THE TAILGATE LATCH ASSEMBLY. I HAVE THE OLD PARTS.

NHTSA complaint #10128277 — an unverified report by a vehicle owner.

Warren, OH

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

AS I OPENED TEH TAILGATE TO MY S-10 CREW CAB THE CABLE BROKE ON BOTH SIDES. THERE WAS NO WEIGHT ON THE TAILGATE EXCEPT THE WEIGHT OF THE UNIT ITSELF. I KNOW THE BIGGER TRUCKS ARE RECALLED WHY ARE THESE NOT RECALLED. LOOKING INTO THE BROKEN PROTECTIVE COATING AROUND THE CABLE, YOU CAN SEE WHERE IT IS RUSTED THRU. PLEASE GET THIS PROBLEM FIXED BEFORE SOMEONE GETS HURT.

NHTSA complaint #10120499 — an unverified report by a vehicle owner.

at 84,000 miles Temple, TX 1 injured

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

AFTER LOWERING MY S10 PICK UP TRUCK TAILGATE I CLIMBED ONTO IT TO GET INTO THE BED OF THE TRUCK. BOTH TAILGATE SUPPORT STRAPS BROKE IN THE MIDDLE OF THE STRAP. THIS CAUSED THE TAILGATE TO DROP LOWER TO WHERE IT HIT THE TOP OF THE BUMPER. I WAS ON MY KNEES AND FELL OFF THE TAILGATE. THESE ARE UNDER A RECALL FOR THE FULL SIZED CHEVROLET TRUCKS BUT NOT THE S10. WHY?

NHTSA complaint #10114305 — an unverified report by a vehicle owner.

at 36,800 miles Hanover, PA

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

THE THIRD LATCH BROKE ON THE VEHICLE. *JB AFTER BEING FIXED THE DOOR OPENED, BUT WILL NOT OPEN OR RELEASE AT THE BOTTOM CATCH. SCC

NHTSA complaint #10011151 — an unverified report by a vehicle owner.

Other 2002 Chevrolet S10 problems

← Full 2002 Chevrolet S10 report