FaultScore report
Owners have filed 16 complaints about the 1998 Chevrolet Silverado 2500 HD with NHTSA between 2002 and 2021. The largest single group is the brakes.
16
Complaints
0
Crashes reported
0
Fires reported
1
Injuries reported
65,000 mi
Median mileage at failure
Half of reported failures happened before this
22%
Failed under 36,000 miles
Inside a typical bumper-to-bumper warranty
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Median failure at 100,000 miles
Median failure at 74,277 miles
Median failure at 38,450 miles
Median failure at 60,000 miles
Median failure at 140,000 miles
Median failure at 54,000 miles
Odometer readings owners gave when they filed. About half of all complaints include one.
A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.
Reports where the owner recorded a crash, a fire, an injury or a death.
SEAT BELTS:REAR/OTHER
REAR SEATBELT RETRACTS AT AN ANGLE AND SPEED THAT RESULTED IN THE PASSENGER BEING STRUCK IN THE FACE AND SEVERELY BRUISED.
NHTSA complaint #10031081 — an unverified report by a vehicle owner.
In the owners' own words, exactly as filed with NHTSA.
EQUIPMENT:EMERGENCY:FIRE SUPRESSION:SMOKE/CO WARNING/ALARM
The contact owns a 1998 Chevrolet Silverado 2500. The contact stated the vehicle would fail to restart after being parked. The security warning light illuminated. The contact was able to restart the vehicle after several attempts. The contact stated that the vehicle was taken to an independent alarm system specialist who diagnosed that the pass lock system of the vehicle had failed, causing the vehicle to lock for about 10 to 20 minutes. The dealer was notified of the failure and referred the contact to NHTSA. The contact stated that the failure had been reoccurring. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 140,000.
NHTSA complaint #11433075 — an unverified report by a vehicle owner.
AIR BAGS
IN LAST WEEK IN JULY 2015 I RECEIVED A SAFETY RECALL LETTER FROM GM. RECALL # 15438 IN THE LETTER TEXT IT WAS STATED VEHICLE WAS RECALLED /PARTS NOT AVAILABLE. NO DATE WHEN REPAIR CAN BE ENACTED WAS GIVEN! THE FOLLOWING TEXT APPEARED SIMILAR IN MY LETTER ////AND ON GM WEBSITE WHEN I ENTERED MY VIN# RECALL TITLE: FRONT PASSENGER AIRBAG INFLATOR RECALL DESCRIPTION: INFLATORS SUBJECT TO TAKATA EQUIPMENT RECALL 15E-041 WERE INSTALLED IN CERTAIN 2007-2008 MODEL YEAR CHEVROLET SILVERADO AND GMC SIERRA 2500/3500 HEAVY DUTY PICKUP TRUCKS AS ORIGINAL EQUIPMENT. IN ACCORDANCE WITH TAKATAS DEFECT DETERMINATION FOR THESE TAKATA INFLATORS, GM IS RECALLING THESE VEHICLES TO REPLACE THESE TAKATA INFLATORS. THE PROPELLANT WAFERS IN SOME OF THE SUBJECT INFLATORS MAY EXPERIENCE AN ALTERATION OVER TIME, WHICH COULD POTENTIALLY LEAD TO OVER-AGGRESSIVE COMBUSTION IN THE EVENT OF AN AIR BAG DEPLOYMENT. DEPENDING ON THE CIRCUMSTANCES, THIS POTENTIAL CONDITION COULD CREATE EXCESSIVE INTERNAL PRESSURE WHEN THE AIR BAG IS DEPLOYED, WHICH COULD RESULT IN THE BODY OF THE INFLATOR RUPTURING UPON DEPLOYMENT. SAFETY RISK DESCRIPTION: IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIR BAG CUSHION MATERIAL, WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS. REPAIR DESCRIPTION: DEALERS WILL REPLACE THE FRONT PASSENGER AIR BAG INFLATOR, FREE OF CHARGE. RECALL STATUS: INCOMPLETE. REMEDY NOT YET AVAILABLE WHEN I CALLED GM AT CUSTOMER SERVICE 866 790-5700 0R 1 800 222 1020 THEY SAID VEHICLE IS SAFE TO DRIVE UNTIL PARTS ARRIVE. ON ANOTHER CALL ANOTHER CUSTOMER SERVICE AGENT STATED THE VEHICLE IS SAFE TO DRIVE, WITHOUT A FRONT SEAT PASSENGER.I ASKED FOR A E MAIL WRITTEN TO STATE THAT GM POLICY SO THAT I HAD PROOF OF THE CONVERSATIONS. GM REPS REFUSE. IS IT SAFE OR NOT? WHY IS INJURY AND DEATH STATED IF IT IS SAFE???
NHTSA complaint #10747653 — an unverified report by a vehicle owner.
TIRES
TL* THE CONTACT OWNS A 1998 CHEVROLET 2500 HD EQUIPPED WITH COPPER DISCOVERY A/T TIRES, SIZE: 33X 12.50 R16.5LT, DOT NUMBER: CU23105. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE REAR DRIVER'S SIDE TIRE BEGAN TO LOSE TREAD, CAUSING DAMAGE TO THE REAR OF THE VEHICLE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 125,000.
NHTSA complaint #10435212 — an unverified report by a vehicle owner.
SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
THE TRUCK HAS A PROBLEM WITH THE WHEEL SPEED SENSORS. I FIRST CHANGED THE PADS AND ROTORS ON THE FRONT BRAKES THINK THEY MIGHT BE THE PROBLEM. BUT THAT DID NOT WORK. THE DEALER HAS DIAGNOSED THE PROBLEM AS BAD WHEEL SPEED SENSORS AND THIS CAUSES THE ABS TO ENGAGE AT SLOW SPEEDS.
NHTSA complaint #10192736 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY 1998 CHEVEROLET SILVERADO 2500 PICK-UP SUFFERS FROM THE SAME LOW SPEED ABS PROBLEM AS DO THE 1999 AND LATER MODELS. GENERAL MOTORS SHOULD INCLUDE THE 1998 MODEL YEAR IN THE PENDING RECALL.
NHTSA complaint #10143919 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHEN DRIVING THE VEHICLE, THE CONSUMER SMELLED FUMES COMING FROM THE VEHICLE, THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION. THE MECHANIC INFORMED THE OWNER THAT THE FUEL TANK WAS LEAKING GAS. PLEASE PROVIDE ANY FURTHER DETAILS.
NHTSA complaint #10073791 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER
WHILE DRIVING DURING RAINY WEATHER, THE WINDSHIELD WIPERS FAILED. *AK *CB
NHTSA complaint #10046116 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS EXPERIENCED THE SAME DEFECT AS STATED IN RECALL 03 V 159 000; HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN.
NHTSA complaint #10042375 — an unverified report by a vehicle owner.
TIRES:TREAD/BELT
THE REAR DRIVER SIDE TIRE EXPERIENCED TREAD SEPARATION WHILE DRIVING 35 MPH. THE CAUSE OF THE FAILURE WAS UNDETERMINED. *AK THE LEFT SIDE OF THE VEHICLE WAS DAMAGED AS A RESULT OF THE SEPARATION. THE CONSUMER REPLACED ALL FIVE TIRES AND SENT THE FAULTY TIRE TO CONTINENTAL TIRE OF NORTH AMERICA AS THEY REQUESTED. *PH *NLM
NHTSA complaint #10040231 — an unverified report by a vehicle owner.
SEAT BELTS:REAR/OTHER
REAR SEATBELT RETRACTS AT AN ANGLE AND SPEED THAT RESULTED IN THE PASSENGER BEING STRUCK IN THE FACE AND SEVERELY BRUISED.
NHTSA complaint #10031081 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE VEHICLE ABS SYSTEM ENGAGED WITHOUT WARNING AT LOW SPEEDS. *AK *CB *NLM
NHTSA complaint #10024411 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
THE BRAKE SYSTEM EXPERIENCED PREMATURE WEAR. THE VEHICLE HAD SEVERAL CRACKED BRAKE LININGS AND SHOES. *AK *TS
NHTSA complaint #10024408 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL PUMP COLLAPSED CAUSING FUEL TANK TO LEAK. THE FUEL TANK WAS REPLACED, BUT PROBLEM RECURRED. PH...
NHTSA complaint #10006421 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATES THAT WHEN TRYING TO STOP THE VEHICLE SURGE FORWARD, CAUSING LOST OF CONTROL AND VEHICLE WILL NOT IDLE DOWN. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. TS
NHTSA complaint #10001597 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT:WEBBING
THE CABLE THAT HELD THE BUCKLE TO THE BELT BROKE UNDER NORMAL USE.MR
NHTSA complaint #8022253 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS SYSTEM PERFORMS POORLY, PRIOR TO STOPPING THE VEHICLE FEELS AS THOUGH IT WILL NOT STOP. NLM
NHTSA complaint #786435 — an unverified report by a vehicle owner.