FaultScore

2011 Chevrolet Silverado 3500 airbag problems

10 of the 42 complaints about the 2011 Chevrolet Silverado 3500 are about the airbag system — 24% of everything reported for this model year. Half of the failures with a mileage on record happened before 107,500 miles.

F

10

Complaints

1

Crashes

0

Fires

1

Injuries

Exactly what failed

AIR Bags 10 100.0%

Airbags across every Chevrolet Silverado 3500 year

2007 12 33.3%
2008 14 38.9%
2011 10 27.8%

What owners said

Filed with NHTSA, in their own words.

Shawnee, OK

AIR BAGS

Takata recall. The contact owns a 2011 Chevrolet Silverado 3500. The contact received notification of NHTSA campaign number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11427687 — an unverified report by a vehicle owner.

Independence, WV

AIR BAGS

Takata recall. The contact owns a 2011 Chevrolet Silverado 3500. The contact received a recall notification for NHTSA Campaign Number: 21V054000 (Air Bags) however, the contact was informed by the dealer that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and confirmed that the remedy was not yet available. The contact had not experienced a failure. Vin tool confirms parts not available.

NHTSA complaint #11423955 — an unverified report by a vehicle owner.

Linden, NC

AIR BAGS

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11255125 — an unverified report by a vehicle owner.

Huntington Beach, CA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT CONNELL CHEVROLET (LOCATED AT 2828 HARBOR BLVD, COSTA MESA, CA 92626, (714) 786-5630, (706) 653-7420) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11240701 — an unverified report by a vehicle owner.

at 170,000 miles Jacksonville, FL Crash 1 injured

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNED A 2011 CHEVROLET SILVERADO 3500. WHILE DRIVING 70 MPH, THE CONTACT LOST CONSCIOUSNESS AND CRASHED INTO SEVERAL TREES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS TAKEN TO THE HOSPITAL TO RECEIVE MEDICAL ATTENTION. THE CONTACT SUSTAINED THREE BROKEN RIBS. THE VEHICLE WAS TOTALED AND TOWED BY THE POLICE TO A TOWING LOT. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 170,000.

NHTSA complaint #11195012 — an unverified report by a vehicle owner.

Navarre, OH

AIR BAGS

DASHBOARD IS CRACKED ON BOTH SIDES NEAR THE AIRBAG SYSTEM. SAFETY CONCERN SHOULD THE AIRBAG DEPLOY CAUSING SHARDS OF DEFECTIVE DASH TO ACT AS PROJECTILES INJURING THE OCCUPANTS OF THE VEHICLE. THIS IS A COMMON PROBLEM WITH GM VEHICLES FROM 2007 TO 2013. VEHICLE WAS PARKED WHEN CRACK WAS FIRST OBSERVED.

NHTSA complaint #11170914 — an unverified report by a vehicle owner.

Oakdale, CA

AIR BAGS

TAKATA RECALL NOT REPAIRED

NHTSA complaint #11056902 — an unverified report by a vehicle owner.

Geentown, IN

AIR BAGS

TAKATA RECALL NOTHING YET BUT NOT COMFORTABLE DRIVING WITH A UNSTABLE BOMB IN MY VEHICLE. WHATS THE HOLD UP WITH A REPLACEMENT?

NHTSA complaint #11045467 — an unverified report by a vehicle owner.

at 45,000 miles Delray Beach, FL

AIR BAGS

TAKATA RECALL: I HAVE ASKED THE DEALER TO REPLACE THE DANGEROUS AIRBAGS FIVE OR SIX TIMES IN THE PAST YEAR & A HALF AS WELL AS TELEPHONING GMC CORPORATE OFFICE TWICE. THEY KEEP TELLING ME THEY DON'T HAVE THE REPLACEMENT AIRBAGS. CONSEQUENTLY, THEY LEAVE ME, MY FAMILY & PASSENGERS IN DANGER OF SEVERE INJURY OR DEATH. HOW CAN I FORCE THEM TO REPLACE THE AIRBAGS?

NHTSA complaint #11040961 — an unverified report by a vehicle owner.

Killeen, TX

AIR BAGS

RECEIVED LETTER FROM GM JULY 2016 ABOUT RECALL. CALLED DEALERSHIP THAT SOLD ME THE VEHICLE. THEY SAID, GM HAS NOT COME UP WITH A REPAIR YET. THE DEALERSHIP WOULD CALL TO SET UP REPAIR APPOINTMENT ONCE THEY KNOW OF REPAIR AND PARTS ON HAND. CALLED DEALERSHIP 10/26/2017 STILL NO CLUE ABOUT REPAIR PROCEDURE OR PARTS. THEY WILL CALL ONCE REPAIR IS KNOWN. WHY ISN'T THIS SAFETY ISSUE FIXED YET?

NHTSA complaint #11040083 — an unverified report by a vehicle owner.

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